Area manager jobs

The Vacancy

Community Builder (Community Development) – Inverness 

Salary: Up to £33,995 per annum   

Location: Remote in Inverness with travel within the UK. See the “Please Note” section below for further details.

The vacancy   

We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team working to support local veterans to take an active role in their communities. If you believe in the power of strong, connected communities, this role is for you.  

Please see below for more information on what just might be your future role.  

About The Role  

As a Community Builder, you will be at the heart of our charity’s ambition to reach seldom-heard members of the Armed-forces Community (AFC) and engage them in creating positive action that strengthens wider connections. 

You will identify the strengths, passions and interests within the AFC, foster meaningful connections with the wider community, and utilise these to create meaningful and sustainable outcomes.  

About You  

You will be a highly motivated and dynamic individual who is passionate about collaboration and community-led change.  You will have experience of engaging and supporting people in a community, charity, education, social care, housing, youth work, or other people-focused role using a range of facilitation tools, techniques and Community Development skills. You will need experience of working in a community setting with a diverse range of people and interests. You will have good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration, which will be essential in creating positive, lasting change.

We are looking for someone with:  

• A Community Development qualification and/or transferable Community Development skills and experience.

• A basic understanding of the Asset-Based Community Development approach (ABCD) is required however full support and development of this practice and our internal ways of working will be provided.    

• Strong communication and interpersonal skills, with the ability to build relationships that drive action.  

• A track record of successful collaboration with internal and external partners and stakeholders.  

• Effective and efficient organisational and IT skills. 

PLEASE NOTE:  

• The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered).  The successful candidate must possess a valid full UK driver’s license and have access to a reliable vehicle with business insurance for work purposes.  

• There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity’s needs such as our annual all colleagues in person event.   

• The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying.  

• The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check   

About the Team  

You’ll be joining a dynamic team of community development professionals who are passionate about supporting people to make a difference where they live. We amplify the strengths already present in communities, forge lasting partnerships and initiatives that empower members of the AFC to thrive. Together, the Community Development Managers and the Community Builders strengthen local communities using the resources and networks that are readily available.

Please see the job description for more details.  

Closing date: 9th November 2025 

Please note: We may close this vacancy early should we receive a high volume of strong applications.  

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Complex Needs Service in Blackfen.

Sounds great, what will I be doing?

Deputising for the Service Manager for the strategic direction and effective functioning of the service. Ensuring clinicians, recovery workers, peer support workers and volunteers listen and support people to deescalate their immediate situation and empowering them to develop self management techniques

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You bring extensive experience in managing services that support individuals with mental health conditions and complex needs, ensuring the consistent delivery of high-quality, person-centred care. Your leadership background includes recruitment, induction, supervision, performance appraisal, and staff development, as well as managing disciplinary and grievance procedures with fairness and professionalism. You are skilled in performance monitoring, ensuring services meet and exceed quality standards while maintaining compliance with organisational and statutory requirements.

With strong financial management skills, you have effectively managed complex budgets, ensuring accountability, value for money, and sustainability. Your deep understanding of mental health crisis management enables you to design and deliver responsive, recovery-focused services, often working collaboratively with peer support workers and multidisciplinary teams to achieve positive outcomes.

You possess excellent knowledge of Community Care, Mental Health, Health and Safety, and welfare benefits legislation, including welfare reform, and have a proven ability to work in partnership with statutory mental health services. You are adept at assessing, formulating, implementing, and reviewing support and risk management plans, ensuring they remain tailored to service user needs and aspirations.

A confident communicator, you can represent and promote your organisation at external events, delivering engaging presentations and contributing to marketing and stakeholder engagement activities. Technically proficient, you are confident using Microsoft Office and case management systems to produce and audit accurate records, reports, and data.

Your excellent written and verbal communication skills, combined with a solid understanding of safeguarding principles, ensure that you consistently deliver safe, accountable, and effective services that empower individuals while protecting their wellbeing and rights.

When will I be working?

You will be working Monday to Friday 39 hours per week, 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Guidelines Manager
Contract: Fixed-term contract, 6 months
Salary: Up to £45,000 (depending on experience) 
Place of Work: BSH Headquarters, 100 White Lion Street, London, N1 9PF (hybrid working, 2 days per week in the office)
Hours: Full-time, 35 hours (normally 9am-5pm, with an hour unpaid for lunch)

The British Society for Haematology (BSH) is the largest UK multidisciplinary Haematology Society with over 3,000 members. Our activities include running education events and courses (including our flagship Annual Scientific Meeting held in April), producing guidelines, awarding grants, and raising the profile of haematology.

The role of the BSH Guidelines is to provide haematologists with up-to-date advice on the diagnosis and treatment of haematological disease and also on laboratory haematology practice, primarily by the production of evidence-based guidelines.

The co-ordination and commissioning of the required guidelines is carried out by 4 task forces, each responsible for a specialist area; blood transfusion, haemostasis & thrombosis, haemato-oncology and general haematology. It is also the responsibility of each task force group to ensure that guidelines are reviewed regularly and updated as appropriate on the BSH website. BSH Guidelines is overseen by an Executive Committee which consists of a Chair and Vice-Chair of BSH Guidelines and the Chairs of each of the four Task Forces.

Each Task Force will have between 10 - 15 guidelines in production or review at any one time, with an average of 2 - 3 being published each year (approximately 10 - 12 in total). The guidelines are written by nominated writing groups with members of the Task Force taking responsibility to ensure they are written to the correct standards and specification. The finished guidelines are usually published in the British Journal of Haematology and are made freely available on the BSH website. Each Task Force will meet 3 - 4 times a year to discuss the progress of the guidelines and any other pertinent business.

The Role

This is a six-month, full-time role to cover an extended period of staff absence. We are looking for someone to cover the role but we’re looking for someone who can do more than just maintain the status quo. We want a dynamic individual who will actively engage with the role, bring fresh ideas, and look for ways to develop and improve the work. There is real opportunity here for someone who’s keen to make an impact and explore new directions for growth and innovation.

Essential Skills and Experience

• Experience in guidelines production.
• Financial reporting experience.
• Excellent written and verbal communication
• Strong negotiation skills and decision making skills
• Ability to analyse problems and recommend a course of action
• Positive and pragmatic approach to achieving results
• Strong interpersonal skills and a team player

Please note, this is an urgent role, therefore applications will be reviewed on a rolling basis. The role will close if a suitable applicant is found, so please do not hesitate in applying for this position.

Interested?

Applying is easy – simply click the apply button. You will be directed to our candidate portal. There you can see the full Role Profile and upload a CV and Covering Letter outlining your suitability for the role according to the job description and person specification.

The British Society for Haematology is committed to equal opportunities and values diversity in its workforce. We know the value different voices bring and strongly encourage applicants from all backgrounds to apply and will keep applications open until we have satisfactory representation on our shortlist.

No agencies please.

About Chance to Shine 

We are Chance to Shine: a children’s charity dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK.

It is our mission that all young people have the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and to find a sense of belonging through the sport, developing their wider wellbeing and life skills to help fulfil their potential.

Established in 2005, we have a long-term track record of delivery in state schools and under-served communities, bringing best-in-class cricket programmes to young people who might not otherwise have the opportunity to play. All our programmes are completely free for everyone involved, from schools and community groups to young people and their families.

About the role

It is an exciting time to join Chance to Shine as we grow our scale and deepen our impact with the aim of reaching 1 million young people annually by 2028. Broadening our community of supporters and growing our income is vital to achieving this strategy and the role of Events Manager is critical to this growth.

This role would suit an energetic and ambitious events professional, who is able to bring a structured and collaborative approach to deliver a demanding programme of events to the highest standard. With the support and guidance of the Head of Fundraising, CEO, and Board of Trustees, this is an exciting opportunity to take on a career defining role in an exceptionally well regarded and well run charity.

Job Description

Purpose:

• Overall responsibility for the delivery of Chance to Shine’s events, ensuring each event is executed to the highest standard.
• To lead the planning, budgeting, sales and delivery of fundraising events at Chance to Shine ensuring each event maximises income and profit for the charity.
• To develop an events strategy to maximise income from fundraising challenge events.
• To build positive relationships with charity VIPs and ambassadors, ensuring they are fully briefed at each event.
• To manage the Events Officer.

Key Responsibilities

Event Management

• Project management of a full programme of events including cultivation dinners, annual awards receptions, and major fundraising events.
• Lead on selling Chance to Shine events to new and existing supporters, maximising income through ticket/table sales, auction and raffle income, and sponsorships.

Event Planning

• Lead on the concept and design of new fundraising events.
• To develop and regularly review an organisational events strategy focused on maximising income and return on investment for the charity.

· To develop annual budgets, forecasts and plans for all event income to feed into the wider fundraising budget. 

· To have specific responsibility for the events budget within Chance to Shine Enterprises (CTSE), the trading subsidiary. 

Relationship Management

• Broaden supporter networks and build a community of event supporters through networking, introductions, and working with the wider fundraising team to cross sell events and maximise income.
• Build relationships with existing and new event partners including; charity ambassadors and event hosts, venues, auctioneers, auction/raffle supporters, silent auction partners, and value-in-kind partners/sponsors. 
• To lead on supplier relationships.
• To work with and manage senior volunteers to develop, plan and deliver major fundraising events.

Beneficiary and challenge events

• To build relationships with high value event partners and supporters who are raising funds on behalf of Chance to Shine, providing support as needed.
• To provide guidance to the Events Officer to maximise income from challenge events and community/third-party events.
• To work with the Corporate Partnerships Manager to integrate fundraising challenge events into our corporate partnership offer.
• To develop and implement a strategy to grow income from challenge events.

Line Management

· To line manage the Events Officer.  

Other

· To engage Trustees, SMT and colleagues to support partnership opportunities where appropriate.

· To maintain up to date Raisers Edge records relating to event attendees and partners.

· To represent the charity at external events as appropriate.

· To assist with other fundraising tasks as required. 

· To lead on the contracts process for event partnerships, liaising with the Director of Finance & Resources and external legal support as required.

· To ensure fundraising events are delivered in a safe and professional manner including responsibility for risk assessments relating to fundraising activity and events.

· To ensure all areas of events fundraising comply with sector and charity regulations and best practice

Key relationships

The job holder will liaise with: 

· Chief Executive and the CTS Senior Management Team

· Fundraising team 

· Impact & Evaluation, Operations, Communications & Digital, and Finance & Resource teams

· Supporters, prospective supporters, ambassadors and suppliers

· Chance to Shine Enterprises Board

· Trustees and Development Board members

· Event volunteers

Person Specification

Essential experiences and competencies:

· Educated to a degree level or equivalent

· Minimum five years’ experience in an events or fundraising team

· Experience of developing and managing budgets

· Excellent communication skills, both written and verbal, including strong inter-personal skills

· Line Management experience

· A demonstrable passion and connection to  the mission of Chance to Shine

Essential traits and drivers:

· Initiative to build, plan and deliver targets with a strong motivation to succeed.

· Professional, flexible and comfortable dealing with stakeholders at all levels.

· Enthusiastic and tenacious.

· Effective influencing and negotiation skills.

· Good team player.

· Strong attention to detail.

· Able to cope under pressure and work to tight deadlines. 

· Able to work extended hours to support events as required (TOIL will be available)

· Able and willing to travel throughout the UK

Desirable experiences and competencies:

• Experience of Adobe InDesign (desirable)
• Experience of CRM / Fundraising database (desirable)

Vice-Chancellor’s Office
Development, Alumni and Campaigns Office

Development Manager
Ref: ALC1611

Starting salary from £38,784 per annum, dependent on skills and experience, with an annual increment up to £46,049 per annum. 

This is an exciting time to join our fundraising team in the Development, Alumni and Campaigns Office. Our £100m fundraising campaign, Dare to Do Different, is underway and we wish to appoint an individual who shares in our passion for philanthropy.

You will be joining a dedicated and enthusiastic fundraising team where you will be personally responsible for managing a portfolio of individual relationships. You will cultivate, solicit and manage a portfolio of major donor prospects (this includes holding regular face-to-face meetings) to secure significant donations towards our themes of Climate, Health, Creative and Campus.

Degree-educated or with equivalent qualifications/experience, you must have excellent communication skills and a proven track record in fundraising or relationship management.

This full-time post is available on an indefinite basis. 
 
UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.

We strongly encourage applicants from underrepresented groups to apply, including candidates who are disabled, Black, Asian or from an ethnic minority, and/or LGBTQ+. We welcome applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Further information on our great benefits package, including 44 days annual leave inclusive of Bank Holidays and additional University Customary days (pro rata for part-time), can be found on our benefits page.

Closing date: 22 October 2025 

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

About World Physiotherapy: World Physiotherapy is a leading international professional association and UK Registered Charity. Founded in 1951, we represent the global physiotherapy profession and are dedicated to advancing our profession, advocating for universal access to improve health and wellbeing.

Bring global events to life that shape the future of physiotherapy.
Join World Physiotherapy and take the lead in delivering our flagship international congress. This world-class scientific and professional event brings together thousands of physiotherapists, researchers, and health leaders from across the globe.

As Congress Project Manager, you’ll play a pivotal role in managing the systems and processes that drive our scientific programme, from abstract management and speaker coordination to on-site delivery and post-event evaluation. You’ll be the go-to person for presenters, working with an international team and partners to ensure a seamless, inspiring experience for all participants.

This is your opportunity to be part of a small, dynamic, and values-driven organisation that champions quality healthcare and professional excellence worldwide. If you thrive on organisation, innovation, and collaboration — and you’re motivated by seeing a major global event come to life — we’d love to hear from you.

About the role:

• Lead the planning and delivery of the World Physiotherapy Congress scientific programme.

• Manage complex abstract and review systems, coordinate committees, and support speakers throughout.

• Oversee event technologies (e.g. apps, ePosters, registration) and collaborate with AV and logistics partners.

• Work closely with the Head of Events and a global network of professionals to deliver an exceptional delegate experience.

• Contribute to creative ideas, innovations, and continuous improvements across the congress lifecycle.

About you:
You’ll bring experience in scientific or association event management, ideally with international exposure. You’re an organised problem-solver with excellent communication skills, comfortable managing digital platforms and juggling multiple timelines. Above all, you care about creating impactful, inclusive events that reflect World Physiotherapy’s mission.

Key details:

• Permanent, full-time (35 hours/week)

• Home-based - with option to work from our London office

• Some international travel required

We are seeking a compassionate and confident Project Manager to lead our InterAction project, delivering high-quality support to asylum seekers, refugees, and migrants across Tyne and Wear. This strategic and operational leadership role involves managing a small team, coordinating multi-agency partnerships, and ensuring the delivery of impactful casework, drop-in services, and targeted contracts focused on health access and social inclusion. 

The InterAction service provides practical and emotional support through weekly drop-ins in Newcastle, regional casework, and collaborative work with community organisations. You will oversee service planning, budgeting, and monitoring, while promoting integration, wellbeing, and empowerment for those navigating the asylum and resettlement process. 

You will work closely with the Head of Client Services and other Action Foundation teams to ensure joined-up delivery and continuous improvement. This is an exciting opportunity for someone with strong leadership skills, a commitment to inclusion, and a passion for supporting people with lived experience of migration. 

We offer hybrid working and flexible hours to support a healthy work-life balance. Our offices at CastleGate are located close to Newcastle’s vibrant Quayside, providing a welcoming and accessible base for our work. 

Action Foundation is an award-winning charity established in 2005 to support and empower asylum seekers, refugees, and migrants in the North East. We deliver services across Tyne & Wear, helping over 2,000 people each year to overcome barriers, build community connections, and develop skills for independence. 

We welcome applications from all sectors of the community, especially those with lived experience of migration. Action Foundation is committed to safeguarding, and this post will require a DBS check and two references. 

Essential information

Reports to: Head of Client Services

Hours: 35 hours per week, full time

Location: To operate from Newcastle and Gateshead with travel across Tyne and Wear

Salary Scale: £31,483 – £36,581 per annum plus 6% pension contribution

Contract: Fixed Term for 12 months; subject to passing a 3-month probation period

Annual Leave: 28 days + English Bank Holidays

Application deadline: 12:00 noon on 30th October 2025

Interview dates: Interviews are planned to be held on 10 November 2025 at Action Foundation Newcastle, (subject to change)

If you’re unsure about applying, we encourage you to contact Mark Hall, Head of Client Services, for an informal chat. 

Note:  We reserve the right to close this vacancy early should we receive sufficient applications. 

· Are you passionate about helping community organisations thrive?

· Do you have a flair for fundraising and building partnerships?

· Are you organised, creative, and driven by making a lasting difference in Birmingham’s communities?

If you’ve answered yes, we’d love to hear from you!

Birmingham Voluntary Service Council (BVSC) is the city’s leading infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to strengthen and champion Birmingham’s voluntary and community organisations, supporting them to grow, collaborate and increase their impact across the city. Our work spans a wide range of areas including health and social care, children and young people, community development, and multiple complex needs.

We are now looking for an Income Generation Manager to join our team, on a 12 month fixed term contract. This is an exciting opportunity for someone who understands the importance of sustainable funding and wants to use their skills to make a real difference. In this role, you will provide targeted support to community organisations and community-led libraries across Birmingham, helping them to develop their fundraising skills and build long-term financial resilience.

You will deliver bespoke support, workshops, and resources designed to improve income generation across the sector. Working closely with organisations, you will help identify and secure suitable funding opportunities through bid writing, applications to trusts and foundations, and developing other income streams such as events, sponsorship and corporate partnerships. You will also take a hands-on approach to achieving agreed income targets — around £200,000 in the first year, rising to £500,000 within 18 months.

Collaboration is at the heart of this role. You will work with Birmingham City Council and other strategic partners to ensure our support aligns with city-wide priorities, while also building strong relationships with funders and networks to open up new opportunities for community groups. Alongside this, you will monitor outcomes and report on the impact of your work, maintaining accurate records and producing reports that highlight progress and learning across the programme.

To succeed in this role, you will need to bring proven experience in fundraising or income generation, ideally within the voluntary and community sector. You will have excellent communication and organisational skills, strong attention to detail, and the ability to write compelling bids and proposals. You will be confident working independently while also being an enthusiastic collaborator who thrives on building partnerships. Above all, you will be passionate about supporting community organisations and committed to equity, diversity and inclusion in all aspects of your work.

Closing date for applications – Wednesday 22 October 2025 at 10am

Interviews to take place – Thursday 6th November, in person

This is a high-impact role focused on delivering exciting, multi-channel campaigns that attract new donors and builds lasting relationships. You’ll be at the forefront of our growth strategy, working collaboratively across teams and with external partners to deliver campaigns that are data-driven, insight-led, and emotionally compelling.

WHO WE'RE LOOKING FOR:

We’re looking for an experienced Individual Giving Manager who can drive transformational change in IG fundraising, to achieve our ambitious fundraising targets. As well as being a hands on IG professional, you will manage a high performing team to deliver the entire journey from acquisition to stewardship.

KEY ACCCOUNTABILITIES:

• Lead the team to project manage and deliver acquisition campaigns across face-to-face, digital, prize-led, and direct marketing channels.
• Develop and deliver multi-channel strategies to attract, convert, and retain supporters.
• Champion innovation by testing new approaches, messaging, and formats to maximise reach and ROI.
• Collaborate with internal teams (Marketing, Community Experience, Data) to build seamless supporter journeys and ensure excellent stewardship.
• Manage external suppliers including creative agencies, fundraising partners, and fulfilment houses to deliver campaigns on time and on budget.
• Own the budget and performance: forecast, monitor, and report on KPIs, identifying opportunities for growth and optimisation.
• Use data and insights to inform targeting, segmentation, and campaign development.
• Be a CRM champion, using supporter data to drive decisions and track performance.
• Lead and develop a high performing team
• Champion individual giving across the charity and provide on-going training and support on these areas.
• Ensure compliance with fundraising and gambling regulations and best practice standards.

Job Purpose:Lead and manage the day-to-day operations of the Family Centre provision to support families with children and young people aged 0-19 years (up to 25 years with disabilities and additional needs) that are identified as the most need of support or have emerging needs.

Main Responsibilities:

•  Management of the implementation of the Surrey County Council Families First specification for Family Centres and Family Resilience Support provision.
•  To monitor the Manager’s in-tray, triage referrals, ensure contact with families providing management oversight and comply with all elements of Early Help Module (EHM) Practice standards for Child Records – Family Centres and Family Support Programme guidance.
•  With the Family and Youth Manager to devise and review the service delivery plan including emerging needs groups and partnership working with HomeStart East Surrey and other agencies.
•  Use Tableau data and Outcome tools to plan service delivery.
•  Show evidence of the impact of the support that is provided and record this on Early Help Management System (EHM), Outcome Stars and other systems as appropriate.
• Work with the Head of Finance, Head of CYP and the Youth & Family Service Manager to manage the budgets of the Family Centre and consider other sources of revenue.
• Manage Senior / Family Support Workers, Admin and other associated staff within the Family Centre and Family Support provision providing regular line management supervision, annual appraisals, and case supervisions.

Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service.(pro-rata for part time workers)

The holiday year runs from 1April to 31 March each year.

Benefits:

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking : There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Dear Applicant, 

The opportunity

Are you a communications professional who can story tell, reach new audiences and help us with our vision where everyone with a neurological condition lives better, longer? If you are looking to make a difference, use your digital and storytelling skills in an exciting role, and work with a small dedicated and talented team – this might be the next role for you. 

We are looking for a talented and experienced communications professional to help us build on our communications effort. The main aim of our communications work is to support our fundraising drive. The focus of the role is twofold: boosting supporter loyalty by helping supporters to feel like they are enabling cutting edge neurological research; building understanding and engagement with the wider public to drive consideration to support us. 

We enjoy a solid base of support with c26,000 engaged individuals across a range of audience segments including cash donors (c4,000), regular givers (c4,000), events and community (c3,000), patients and our wider non-donor community (c16,000). Our primary mass communications channels are our website, Facebook, Instagram and via email. 

We are looking to put renewed energy behind our communications work and seeking to maximise our digital engagement. This includes both promoting fundraising opportunities and using social channels as a means of interacting with, and taking queries from, supporters and the wider public. 

Our work in fundraising is designed to maximise funds needed for research to help the one in six of us that has a neurological condition. 

Why join us? 

We are looking for someone who is ready for a challenge that can really make a difference. 

We are a small organisation, but we make a big impact. This is a role that we know can help the charity accelerate its efforts to reach its goals. Use your storytelling skills to connect the science we research with the people directly affected by neurological conditions, so current and new supporters understand the impact the charity makes. If you are eager to make a real impact by expanding our reach and fundraising, then this role is perfect for someone wanting the next exciting step in their career. 

We are heading in the final year of our current strategic period (2023-2026). We have a fresh strategy for 2027-2030 that builds on the existing learning and success we have had over the last three years. This has been developed with growth in mind. We are scaling up some of our fundraising activities following successful tests. We have a lean and dedicated team that are very focussed on maximising income and ensuring a rewarding experience for all supporters. This role is a key part of that approach.

We are aiming to optimise all our digital communications to make a meaningful connection with all our current audiences and the wider public. This means creating regular, interesting content that stands out in a crowded market and motivates people to want to support us. The primary aim of our communications work is to inspire people to either give donations or raise money on our behalf. 

We are looking for someone to build up and maintain our library of inspiring stories – including written format, film and images - to showcase impact, share people’s experiences and inspire others to tell their own story and/or support our work.

The role requires an individual who is proactive, happy to get “hands on” and is keen to use their communications skills to support our fundraising effort. 

If successful in securing this role, you will find yourself in a small but dynamic environment with a flat structure where decisions are taken quickly. We have a positive organisational culture with a close-knit team that work harmoniously together. The role reports to the Head of Fundraising (currently being covered by a trusted interim with lots of fundraising and comms experience). 

I use my role as CEO to champion fundraising and communications and ensure that we maintain our current focus on building our strengths and ensuring that supporters feel valued and recognised. 

This is an exciting role, and a fantastic opportunity for someone to accelerate their career and support our growth. I look forward to hearing from you. 

To apply, please submit your CV and a cover letter of no more than one page stating why you would like to work for Brain Research UK and why you believe you are well suited to the role. 

Caroline Blakely 

CEO 

�� Contract Type: 12 Month Fixed Term Contract

⌚ Hours: 35 hours per week, hybrid

�� Salary: £30,321.51 - £33,353.66 (depending on experience and skills)

Be the Expert, Make an Impact

As a HR Advisor and take charge of complex employee relations challenges. As the first point of contact for HR matters, you’ll provide expert guidance on absence, conduct, and performance issues, ensuring policies and legislation are followed. Your expertise in handling ER challenges will be key in keeping operations running smoothly and supporting stakeholders effectively.

While primarily focused on specific areas, you'll also support other locations, involving travel as necessary. This role offers challenges and opportunities to make a significant impact within our organisation and team, allowing you to advance your career and leave a lasting mark.

What can we offer you?

�� Expenses incurred while traveling outside your base location will be reimbursed.

�� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 

�� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

Shape workplaces, drive change, and make a lasting impact where it matters most

With a requirement to travel 1-2 times a week and as and when required to cover absences etc, you’ll have the opportunity to influence multiple locations and you’ll gain invaluable experience while making a real difference. You'll also play a key role in HR initiatives, shaping projects that enhance our workplace and drive meaningful change. By analysing HR data and delivering insights, you’ll help inform strategic decisions and improve the way we work.

If you're ready for a challenge where your expertise matters, all while collaborating with our dedicated L&D and Recruitment teams to ensure a seamless, high-performing organisation, this is it.

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs (MAAD) to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.

We have an exciting new opportunity to join this innovative charity that is a world-leader in its specialist field.

JOB TITLE:Assistance Dog Training Manager

LOCATION:Great Horwood, Buckinghamshire

SALARY:£33,000 - £37,000 based on experience

JOB TYPE:Full-time permanent, with occasional evenings and weekends required

REPORTS TO:                   Head of Canine Supply, Training and Welfare

The Job

This role requires someone with previous experience in managing and or leading a Dog Training team within an Assistance Dog Organisation, to take responsibility for the day-to-day management of the Assistance Dog training team. The successful candidate will ensure that the team of Assistance Dog Trainers develop our puppies and dogs in advanced to training to ensure they receive the highest standard of socialisation and training, thereby maximising their chances of becoming a Medical Alert Assistance Dog. They will also play a role in the training and development of less experienced members of the team.

The welfare of our dogs is very important to us. We have a no-kennel policy, and all our dogs live in the homes of volunteers until they are about 20 months old. We are committed to providing quality training and support for all our dogs and the volunteers who look after them.

The role involves working collaboratively across teams and managing stakeholders to streamline the process of training and placing Assistance Dogs.

Specific Responsibilities

Puppies:

• To liaise with the Dog Supply Advisor on puppy intake
• To support and guide the Puppy Assistance Dog Trainers, with all aspects related to socialising and training of puppies from 8 weeks of age to approximately 16 months of age. This will include observing and supporting in:

- Puppy classes

- 1-2-1 training sessions

- Home visits

- Writing up Behaviour Modification Plans

- Any other ad hoc training support

• To ensure training records are up to date
• To work alongside the Head of Department on the Advanced Trainer pick up schedule, ensuring dogs are put into advanced training at an appropriate standard
• To oversee and carry out MDD internal puppy assessment programme - Behaviour Check List (BCL)
• To ensure all puppies in the socialising scheme follow MDD Health and Welfare policies and procedures
• If and when required, to stay away from home, supporting Puppy Assistance Dog Trainers with their puppies and volunteers who are based in our regional areas
• To offer support to dogs and/or volunteers when needed in the absence of the allocated trainer

Advanced Dogs:

• To support and guide the Advanced Assistance Dog Trainers and when needed, to support with the training of their advanced group of dogs. This will include:

- Observing dogs in all areas of development

- Giving practical advice and support

- Assisting in writing up training plans

- Any ad hoc training support

• To carry out the final assessments of dogs in advanced training
• To oversee the preparation of and to deliver in accordance with the instructor pick-up schedule for the MAAD programme dogs within advanced training
• Support the Advanced Assistance Dog Trainers with potential matches for a particular client and dog, and to report this progress regularly to the relevant senior staff
• To offer support to dogs and/or volunteers when needed in the absence of the allocated trainer

Staff Development:

• To work alongside our Assistance Dog Programme Training and Development Coordinator with the training and development of Trainee Assistance Dog Trainers and support in upskilling less experienced Trainers

Puppy Socialiser Recruitment

• To monitor and when necessary, highlight to the Head of Canine Supply, Training and Welfare, a shortage of Puppy Socialisers and Temporary Fosterers
• When required, assist in the recruitment of new volunteer Puppy Socialisers

Other

• To liaise with the Health and Welfare Coordinator on any health issues regarding puppies and dogs within the Assistance Dog Training Scheme
• To liaise with the Instructor Manager on any dogs that are entering or currently in the Medical Alert Assistance Dog (MAAD) programme.
• From time to time, you may be required to have a dog living with you for additional training for a set period
• Highlight to the Head of Canine Supply, Training and Welfare in a timely manner, if you feel a dog is not reaching the appropriate standard or may be more suitable for another role. Detailed, evidenced reasons why, must be supplied
• To oversee the rehoming of withdrawn puppies and dogs from the Socialising Scheme
• To support the Head of Canine Supply, Training and Welfare with the quarterly Trustee reports
• Update the Harlequin CRM database in a timely fashion to ensure accurate and up to date training, veterinary and health records
• Support the charity’s fundraising, communications and volunteering teams as required
• Share best practice with colleagues across the charity
• To be familiar with ADUK and ADI regulations, ensuring that you adhere to these standards with regards to behaviour, obedience, welfare, and branding
• To liaise with and provide support for volunteers who may operate as part of the Medical Alert Assistance Dog department or charity as a whole

Other tasks or ad hoc duties agreed with your line manager required to ensure the successful running of the charity.

PERSON SPECIFICATION

SKILLS AND ABILITIES

• Ability to manage and support a highly driven team of dog trainers.
• Ability to demonstrate high quality judgement and a proven track record in relation to the following:
• Dog training matters including the analysis of temperaments, appropriate training methods and requirements necessary to maintain public confidence in assistance dogs.
• Solutions to training and behavioural problems.
• Assistance Dog Training including the ability to assess each person’s preferred learning style and adapt as appropriate your training approach, the specific programmes to be followed.
• Welfare and safety and appropriate time for referral to others.
• Appropriate support to trainee staff.
• Dealings with other staff, clients, and members of the public.
• Strong and clear teaching and instructing skills.
• Ability to plan work, be organised and ensure that time is utilised effectively for yourself, colleagues, and Puppy Socialisers.
• Ability to communicate effectively and appropriately with a wide range of people internally and externally. This will include clients and their families, fosterers, other professional service providers, members of the public, the media, managers, and other colleagues.
• High level of IT literacy and report writing skills including experience of using Microsoft-based programs such as Outlook, Word, Excel, Internet Explorer and Power Point.

KNOWLEDGE & EXPERIENCE

Practical knowledge and experience in the following areas:

• Had management or team leader experience for a minimum of 2 years within an ADUK Dog Training team.
• ADUK and ADI regulations.
• Basic theory of practical dog training.
• Law in relation to dogs.
• Knowledge of medical conditions relevant to puppies between 8 weeks and 2 years of age.
• Dog and human psychology.
• Health and safety implications of dog and puppy socialiser handling. Some experience of assisting with the training and development of less experienced colleagues.

PERSONAL ATTRIBUTES

• You should be supportive of the charitable aims of Medical Detection Dogs and capable of working as part of a team, as well as being able to motivate yourself.
• You should be adaptable and positively embrace change by not only being flexible towards the ideas of others but also putting forward ideas to colleagues. This will involve creativity in problem-solving and making appropriate responses to new ideas and unexpected situations.

Values & Behaviours

There are a few key values that we believe are important in the workplace:

· Respect

· Cooperation

· Honesty

· Fairness

Based on the values listed above, we encourage the behaviours below in the charity:

· Respectful communication

· Cooperating with others

· Honesty in all interactions

· Fairness in decision making.

Benefits

• Sick Pay
• Health Cover
• 26 days holiday, increasing with service
• 5% Employer Pension Contribution
• Life Assurance
• Free On-site parking

Finally, the successful candidate will also be expected to:

• Hold a full UK Driving Licence
• Provide proof of identity and eligibility to work in the UK.
• Undertake a Disclosure and Barring Service (DBS) check
• Work some evenings and weekends

ABOUT US

The WHO Foundation (WHOF), launched in May 2020 and headquartered in Geneva, was created as an independent Swiss foundation affiliated with but independent of WHO. Its mission is to mobilize greater private capital and partnership to advance the mission of the World Health Organization (WHO), enabling catalytic impact on the people whose lives rely on WHO’s work and facilitating innovation to maximize the impact of the resources we invest.

WHO plays a singular role in leading the global health ecosystem, acting as a first-responder to health crises — including the current conflict in Ukraine and on behalf of the 15+ million people in urgent need of aid in Horn of Africa; producing technical guidelines and tools to prevent and treat disease; and acting as a country-level convener with an unparalleled level of trust. The crises of the 21st century, including COVID-19, have made clear both the inequity of access to effective and affordable healthcare and the indispensable role of WHO. Yet WHO lacks sufficient resources to fulfill its mandate. And, beyond funding, its vision cannot be achieved by the public sector alone.

The WHO Foundation was therefore created as an independent Swiss foundation affiliated with but independent of WHO to marshal new resources from philanthropists, foundations, businesses, and individuals to support its mission: promote health, keep the world safe, and serve the vulnerable, while protecting the neutrality and independence of WHO as the world’s leading health authority. WHOF is a nexus for unique opportunities in global health, facilitating game-changing opportunities between the private sector and WHO. Our focus is on mobilizing grant income, shared value partnerships, and investment to power WHO’s work.

PURPOSE

The Fundraising Database Manager will support the Development team by overseeing and managing fundraising data analytics and reporting management, data systems, and related processes, to ensure alignment with the WHO Foundation’s strategic goals and data driven decision making. Our data analytics and reporting framework is at a foundational stage and requires development from the ground up, including the implementation of meaningful reporting and insights—making this role critical to its success.

REPORTS TO

The Fundraising Database Manager will report to the Head of Development Operations at the WHO Foundation.

KEY RESPONSIBILITIES

Data Management: 

• Administer and maintain the integrity of the data inputted into WHO Foundation’s CRM (Salesforce) and ensure fundraising data records are accurate and up-to-date. 

• Work closely with the Operations PMO office and the IT manager, which oversees the overall consistency of the information systems architecture to  ensure that Salesforce functionality meet the Foundation’s fundraising needs,

• Ensure that Salesforce is utilised effectively to fully meet the Foundation’s needs, as well as identifying areas for further process development.

• Demonstrate the ability to clean, format, and import data into Salesforce, using input obtained from team members across the Foundation in a timely and efficient manner.

• Liaise with the Operations PMO lead and external consultants and suppliers to support integrations with other fundraising platforms or other services when required.

• Regularly review and update existing data management processes and procedures.

• Provide ongoing training and develop training materials for Foundation newcomers and team members on the effective use of Salesforce and other relevant data procedures, ensuring adoption of best practices.

• Work closely with the Prospect Research team to implement a successful Prospect Management System within the CRM 

• Manages, troubleshoots, and works to resolve data analysis, reporting and systems issues and complexities as it relates to the Development team or data

• Facilitate discussions between leadership, fundraisers, WHO leadership and other stakeholders to identify needs and develop data structures and a salesforce environment that will support solutions and more effective fundraising.

Reporting and Insights: 

• Design and maintain a suite of Salesforce dashboards that provide real-time visibility into fundraising performance, pipeline health, and key KPIs.

• Deliver accurate and timely reporting - both regular and ad-hoc - for senior leadership, fundraisers, and operations teams.

• Develop and refine reporting mechanisms that inform the strategic planning of the EMT, Board, WHO colleagues, Development and Operations team.

• Create complex queries and supporter data selections to meet the needs of fundraising, stewardship, and communications functions.

• Implement and manage data hygiene reporting, regularly monitoring database integrity, sharing insights with colleagues, and partnering with them to strengthen data quality across the Foundation.

Gift Processing:

• Ensure that the rules defined for cultivation processes are applied consistently by all fundraisers and partner with the Finance team to ensure reconciliation with our financial accounts.

• Work closely with the Legal function to ensure accurate donor research records and due diligence are properly conducted and recorded. 

• Conduct quality checks to ensure the Foundation maintains accurate electronic records within the CRM of all gifts made to the Foundation, including the storage of important documents such as gift agreements and due diligence reports (liaising with the Legal team), which pertain to the Foundation’s relationship with our supporters and stakeholders. 

• Work with the Ops teams to manage an effective system for tracking overdue/outstanding pledge instalments and payments for the Foundation to be followed up.

PROFILE

• Bachelor's degree in any academic field. 

• Minimum of 7+ years of relevant professional experience in a Database Management role within a fundraising organization.

• Agile and IT-savvy approach with a demonstrable record of success in working with CRMs. Candidates with significant experience in Salesforce preferred.

• Experience of relationship building and management with various stakeholders internally and externally.

• Demonstrated success in building data analytics and reporting frameworks to support fundraising pipelines and reporting.

• Strong stakeholder engagement skills; able to translate diverse needs into effective technical solutions.

• Experience training colleagues, developing process documentation, and managing projects

• Excellent written and verbal communication skills in English; knowledge of French or other UN languages is an asset.

• Detail-oriented, organized, and adaptable, with the ability to prioritize multiple tasks in a fast-paced environment.

• Familiarity with data privacy, GDPR and compliance in global fundraising context

WHAT WE OFFER

• Rewarding work in a dynamic non-profit environment

• A collaborative workplace within a multicultural team

• An agile and flexible environment 

ADDITIONAL INFORMATION

• Type of contract: Permanent contract 

• Location: Ideally Based in Geneva,  though other locations may be possible

• Working rate: 100%

• Deadline for application: 22.10.2025

The WHO Foundation puts equity at the center of all its work and is committed to building, fostering, and preserving a culture of diversity, equity, and inclusion. Employment and advancement opportunities are based upon individual qualifications, regardless of gender, color, gender identity, ethnicity, disability, nationality, cultural & religious background, beliefs, socioeconomic status, sexual orientation, and marital status. We encourage candidates from all backgrounds to apply.