Area manager volunteer roles

We currently have a vacancy for a Trustee on the Board of the Mosaic Learning Trust, based in Standish, Wigan.

Our Trust comprises three schools across Wigan and Lancashire. We’re looking for someone passionate about making a genuine difference to children’s education and school experience.

Our Board brings together professionals from a wide range of backgrounds – whether your expertise lies in Human Resources, Marketing, Legal Services, Community Engagement, or another sector, your skills could help shape the future of our schools and improve outcomes for all our students. Prior experience in education isn’t necessary, as we provide full training and support.

This is a voluntary role, and we welcome interest from anyone who feels they have the skills and time to contribute. Being a Trustee is both rewarding and impactful – it’s a meaningful way to give back to the local community while developing valuable board-level experience.

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

 

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

 

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

 

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

 

What would you be doing?

• Be part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g., handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - fundraising workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected the Fundraising Coordinator about your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to events.
•  

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

 

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

 

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

 

Is a criminal record check required? No

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

What would you be doing?

• Be part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g., handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - fundraising workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected the Fundraising Coordinator about your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

What would you be doing?

• Be part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g., handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - fundraising workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected the Fundraising Coordinator about your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.

What is a Branch Fundraiser?

As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.

When would you be needed and where would you be based?

This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.

What would you be doing?

• Be part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
• Acting as a marshal at a public event e.g., handing out water to runners, supervising parking etc.
• Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
• Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
• Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - fundraising workshops.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Local Fundraising Coordinator
• Fundraising Manager (per region)
• Access to the Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people
• Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected the Fundraising Coordinator about your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 16

Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

We are currently recruiting for new Trustees to join Stepping Stones, a fantastic member led organisation who provide a range of mental health support services to people in West Dunbartonshire, Scotland, who have mild to moderate mental health conditions.  The role of a Trustee is one where the Board have responsibility and overall governance of the organisation. Being a Trustee requires commitment and engagement. It is a wonderful opportunity to use your skills and experience to help shape the organisation, support people, and contribute to our strategies.

We are particularly interested in welcoming Stepping Stones service members, or those from a relevant charity or mental health background, and young people, onto our Board to help us with fresh perspectives and energy into our planning. If you have no previous Board experience, that's okay as training is provided, we have a mix of skills, experiences and perspectives. Becoming a Trustee can offer a rewarding personal and professional development experience.

Trustees meet every 6 weeks for Board meetings, they also attend the AGM and charity events and training. Whilst the preference of the Board is to meet in person, there is flexibility to attend virtual meetings when required.

Please have a look at our website to read our Trustee Recruitment pack, you can gather an overview of who we are, the impact our work has, and the role available. 

If you are inspired to apply for a Trustee role with Stepping Stones,  your first step is  to make an Informal enquiry, please do reach out by calling on the telephone (number avialable on our website)

If formally applying please send a letter of interest, along with your CV  (Optional) via Email (adress on website)

Or

Post: Stepping Stones, Ground Floor, Social Economy Centre, 63 Kilbowie Road, Clydebank, G81 1BL

Closing date October 10th

Trustee vacancies will be advertised in line with our equality, diversity and inclusion recruitment policies. Any successful applications will be contacted for an interview by the Board. All applications from Service Members will receive feedback. Thank you for your interest in wishing to join us, we look forward to hearing from you. 

Trustees are Volunteers, this is an unpaid role, but reasonable travel costs or expenses are paid.

Lived Experience Board Member (Advisory Role)

About the Role
At Living Reasons, we believe that real change comes from lived experience. To make sure everything we do is relevant, effective, and grounded in the realities of people’s lives, we are creating a Lived Experience Advisory Board.

This is a non-executive, advisory role. Board members do not carry trustee responsibilities but instead play a vital part in shaping and guiding the organisation. The insights and perspectives of our board members will directly inform the decisions of our trustees, helping us stay focused on what truly matters to the people we support.

How the Board Works

• The board is made up of different lived experience groups, each focusing on particular areas.

• Members can meet in their groups to share experiences, support one another, and identify key issues.

• Groups can also set up their own sub-groups where needed.

• Each group decides what information it wants to share with Living Reasons — members are always in control of their voice.

• From time to time, the full board meets together to discuss wider themes, shared experiences, and how these can guide the direction of Living Reasons.

What You’ll Do

• Share your lived experience in a safe, respectful group setting.

• Take part in discussions, focus groups, and community support activities.

• Contribute to shaping campaigns, policies, and services.

• Review materials, research, and proposals and give feedback to help the organisation grow.

• Be part of a supportive community that uses lived experience to drive meaningful change.

Who We’re Looking For

• People with lived experience of wheel chair use, either:

  • through your own personal experience, or

  • as a supporter, caregiver, guardian, or family member.

We will keep these as two separate groups (personal experience, and supporter/caregiver) so that conversations can be open and relevant to each perspective.

Why Join?

• Your experience will drive real change — in Living Reasons and in wider society.

• You’ll be part of a community where lived experience is valued, respected, and heard.

• You’ll have a direct line to trustees and a say in how resources, campaigns, and priorities are shaped.

What is the plan?

The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.

Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:

1) Outdated and damaging employment practices

2) Accessibility to services

3) Limited employment, training and education opportunities

4) Lack of support during times of crisis or need

5) Lack of equity and agency for many people in society

6) Institutional discrimination that is not challenged

7) Abuse of the legal system at all levels

8) Abuse of power in government bodies

9) Poor access to healthcare

10)  Unequal treatment of many people in society by large corporations

11)  Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life

12)  Outdated company engagement with the public

13)  Lack of support that is not talked about and not being addressed

Our Living Values -

Creativity

1) Imaginative Development (Individual)

2) Instilled Collaboration (Internal)

3) Changing The Status Quo (External)

Prospectivity

1) What Can You Do (Individual)

2) What Can We Do (Internal)

3) What Can They Do (External)

Revolutionary 

1) Inspire With Confidence (Individual)

2) Boundaryless Innovation (Internal)

3) Challenge Traditions (External)

Attentivity

1) Analyse and Redesign (Individual)

2) Rebel and Reform (Internal)

3) Enquire and Reimagine (External)

Lived Experience Board Member (Advisory Role)

About the Role
At Living Reasons, we believe that real change comes from lived experience. To make sure everything we do is relevant, effective, and grounded in the realities of people’s lives, we are creating a Lived Experience Advisory Board.

This is a non-executive, advisory role. Board members do not carry trustee responsibilities but instead play a vital part in shaping and guiding the organisation. The insights and perspectives of our board members will directly inform the decisions of our trustees, helping us stay focused on what truly matters to the people we support.

How the Board Works

• The board is made up of different lived experience groups, each focusing on particular areas.

• Members can meet in their groups to share experiences, support one another, and identify key issues.

• Groups can also set up their own sub-groups where needed.

• Each group decides what information it wants to share with Living Reasons — members are always in control of their voice.

• From time to time, the full board meets together to discuss wider themes, shared experiences, and how these can guide the direction of Living Reasons.

What You’ll Do

• Share your lived experience in a safe, respectful group setting.

• Take part in discussions, focus groups, and community support activities.

• Contribute to shaping campaigns, policies, and services.

• Review materials, research, and proposals and give feedback to help the organisation grow.

• Be part of a supportive community that uses lived experience to drive meaningful change.

Who We’re Looking For

• People with lived experience of chronic pain conditions, either:
   

  • through your own personal experience, or
     

  • as a supporter, caregiver, guardian, or family member.
     

We will keep these as two separate groups (personal experience, and supporter/caregiver) so that conversations can be open and relevant to each perspective.

Why Join?

• Your experience will drive real change — in Living Reasons and in wider society.

• You’ll be part of a community where lived experience is valued, respected, and heard.#

• You’ll have a direct line to trustees and a say in how resources, campaigns, and priorities are shaped.

What is the plan?

The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.

Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:

1) Outdated and damaging employment practices

2) Accessibility to services

3) Limited employment, training and education opportunities

4) Lack of support during times of crisis or need

5) Lack of equity and agency for many people in society

6) Institutional discrimination that is not challenged

7) Abuse of the legal system at all levels

8) Abuse of power in government bodies

9) Poor access to healthcare

10)  Unequal treatment of many people in society by large corporations

11)  Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life

12)  Outdated company engagement with the public

13)  Lack of support that is not talked about and not being addressed

Our Living Values -

Creativity

1) Imaginative Development (Individual)

2) Instilled Collaboration (Internal)

3) Changing The Status Quo (External)

Prospectivity

1) What Can You Do (Individual)

2) What Can We Do (Internal)

3) What Can They Do (External)

Revolutionary 

1) Inspire With Confidence (Individual)

2) Boundaryless Innovation (Internal)

3) Challenge Traditions (External)

Attentivity

1) Analyse and Redesign (Individual)

2) Rebel and Reform (Internal)

3) Enquire and Reimagine (External)

Citizens Advice Merton and Lambeth (CAML) is a local charity dedicated to providing information, support and advice to individuals and families who live, work or study in Merton or Lambeth. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.

Aim of this role
Assessor volunteers support the drop-in sessions in our offices and outreach. They discuss with clients the issues they have come to us for help with. After this (and with full support from the supervisor), assessors discuss next steps and actions with the client to help resolve their issues.

As an Assessor, you will be a part of the service delivery. You will:

·         Complete an induction to Citizens Advice and training for your role

·         Help with the drop-in sessions

·         Complete full assessments with our clients, following CAML processes and procedures

·         Record a summary of your interactions with clients in our Case Management System and consult with the Supervisor on the day regarding the relevant next steps

·         Be part of a friendly and supportive charity team

·         Develop transferable skills for employment, training or other volunteering opportunities

·         Have an opportunity to progress with your training and develop adviser knowledge of some of our key enquiry areas.

Locations
We need Assessors in our main offices in Kennington, Morden and Mitcham and different outreach locations in Merton and Lambeth. All three offices are well-connected to public transport, and the office in Mitcham has a car park.

What’s in it for you?

• Make a real difference to people’s lives

• Build on valuable skills such as communication, listening and problem solving, and increase your employability

• Work with a range of different people, independently and in a team

• Have a positive impact in your community.

 

And we’ll reimburse expenses, too.

 

What do you need to have?
You don’t need specific qualifications or skills but you’ll need to:

• Be friendly and approachable

• Respect views, values and cultures that are different to your own

• Have good IT skills

• Be able to understand information and explain it to others

• Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection

• Be willing to undertake training in your role.

CAML Assessor training includes one day in an assigned CAML office and one day group online training.

The group online trainings will be on Wednesdays. Before considering your application, please make sure you are available on Wednesdays for the first 8 weeks.

Commitment
This role requires you attend our offices or outreach locations in person.

Our offices are open to the public from 9.30am to 3pm, five days a week. Our volunteers are typically with us for at least one day per week in office. Ideally we ask for a commitment to volunteer with CAML for at least 9 months.

 

Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.

If you are interested in becoming an assessors and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.

How to apply
If this volunteering role is of interest, we would be delighted to hear from you.  Please follow the link to our webiste to find out how to apply.

We are registered with the Information Commissioner’s Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

Allowances: Travel costs and luncheon voucher

Closing date: Monday, 22nd September 2025 at 9.00am

Ref: REV-251

Are you a proactive, adaptable and empathetic individual with a keen interest in gaining hands on experience in reception duties, customer service, or administrative functions, while contributing meaningfully to the work of a social justice charity?

If so, join St Giles as a Reception Volunteer where you will be a vital part of our front-of-house team, helping to create a welcoming, professional, and supportive environment for visitors, staff, and service users.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As a Reception Volunteer, you will welcome all visitors in a warm, friendly, and professional manner, handle incoming phone calls and direct queries appropriately, plus monitor and manage the reception inbox and incoming correspondence.  You will maintain a clean, organised, and accessible reception area, register visitors, ensure sign-in procedures are followed, and issue visitor badges and support security and safeguarding protocols, including monitoring access.

We will rely on you to support meeting room bookings and logistics, assist with incoming and outgoing post and deliveries, and help maintain supplies and reception materials (leaflets, forms, etc.), while also assisting with simple data entry and document filing as needed.  Working collaboratively with staff and fellow volunteers and contributing towards a positive workplace culture are both key duties, as is ensuring that confidentiality and security of information is maintained in accordance with our Confidentiality, Data Protection, IT and Security policies.

What we are looking for

• Previous experience in a reception or customer service role
• Basic understanding of confidentiality, safeguarding, and data protection.
• Interest in supporting people who may face barriers to employment or services
• Reliable and punctual, with good time management
• Excellent IT, interpersonal and communication skills, both verbal and written
• A professional, collaborative and flexible approach to your work

Volunteer Support and Benefits

• Induction and role-specific training provided.
• Ongoing supervision and support from a named staff contact.
• Opportunity to develop transferable skills and gain references.
• Reimbursement of reasonable travel and lunch expenses (per policy).
• Opportunity to contribute to a meaningful cause and inclusive workplace.

Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.

Closing date: Monday, 22nd September 2025 at 9.00am

What are Serving Community Teams?

Volunteers are the lifeblood of SSAFA. SSAFA has developed Serving Community Teams for volunteers to support serving personnel their families in the UK and overseas.

A Serving Community Team is run by a small team of volunteers on or near a British Armed Forces base which provide emotional, practical and financial support to the serving community. Our volunteer Finance Coordinators are an integral part of the team. To enable volunteers to deliver their work in the community, the Finance Coordinator is the key to processing grants and volunteer expenses, as well as other tasks such as balancing the books.

Why we want you

There is a SSAFA presence throughout the serving community, both in the UK and overseas. In many areas SSAFA has Serving Community Teams (SCTs) which offer financial, practical, and emotional support to serving personnel and their families. Each team consists of a group of dedicated volunteers who make this possible. That’s where you come in; could you spare some time on a regular basis to ensure the SCT meets its financial obligations?

What you will be doing

• Reconciling the local SCT bank account and recording all transactions.
• Maintaining accurate records using SSAFA’s online financial management system.
• Working with the Chair around financial planning; advising on any financial implications of plans and overseeing the annual budget.
• Preparing year-end accounts, financial statements and contribute to the team’s Annual Return.
• Being an ambassador for SSAFA, building positive relationships with all stakeholders.

The skills you need

• Friendly and approachable, with effective communication skills.
• Finance skills; experience of finance and accountancy.
• Empathy regarding the needs and challenges related to serving community.
• Good IT skills and ability to use online banking systems.
• Understanding of the importance of confidentiality and boundaries.
• A willingness to adhere to all relevant organisational policies and procedures.
• We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA is committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

What's in it for you

• As part of your induction, you would complete a range of eLearning courses and a trainer-led webinar to prepare you for the role.
• Any out-of-pocket expenses will be reimbursed, and all volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.
• Give back to the serving community.
• Support people in your local serving community using your skills, knowledge and life experience.
• Gain experience, training and skills that you can highlight on your CV and in job interviews.
• Receive support and friendship from your local SCT and the wider SSAFA community.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
• This is a flexible role which can be done remotely. You will need to attend several volunteer team meetings throughout the year which may be a combination of in-person and virtual.

Requirements

Volunteers need to be a minimum of 18 years old.

Time commitment

Depending on the needs of the team, this role would suit someone who would like to volunteer a couple of hours a week. There will be times when attendance is required for a team meeting which may be in person or virtually.

Support

Full training is provided for this role, with some e-learning modules online and a live Teams webinar. You will also be supported by your SCT chair and the Serving Community Support Team.  

SSAFA Values

For SSAFA, our values of; commitment, compassion, integrity and understanding underpin everything we do, and we ask that all volunteers are equally committed to them.

After making an application

Once you’ve applied, you’ll receive updates to the email address you provided in your application. Sometimes the emails we send go into junk folders, so do keep an eye out in the days following your application.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria.

Job Description:

Quilombo UK is looking for a Bid Writer - Commercial Proposal Volunteer to join their team. Quilombo UK is a not for profit social enterprise that challenges people to think differently and bridge gaps between communities, with the aim of building a culturally rich society, where differences are accepted and celebrated. As chosen among 160 other organizations to work in collaboration with the Home Office on the “Building a Stronger Britain together” project, you will be joining a team, which not only supports the community but also stands up to extremism in all of its forms.

By joining Quilombo UK and QMC Capoeira School you will be supported and guided by experienced staff and volunteers, who are willing to share their skill set and will provided you with great opportunities for development in many different areas.

Ideal candidates will assist Quilombo UK in preparing funding bids that contribute to their further development. They should be well-organized, with a proactive attitude to deliver work that adheres to the key objectives of the organization. Candidates should be willing to volunteer at least 12 hours a week, for a duration of 16 weeks.

You will be volunteering as part of the team who are responsible for creating the bids to attract funding for our new or existing projects. The role will involve discussing project ideas and proposals with the management & project teams, searching for the right funding opportunities and preparing bids for submission.

You will work as part of an experienced team, where writing skills and experience in crafting persuasive and compelling content are essential.

Responsibilities:

• Develop and write commercial proposals tailored to meet the specific requirements of clients and align with business objectives.
• Review and revise previously created proposals to ensure accuracy, coherence, and alignment with current business strategies.
• Collaborate closely with other team members, partners, and stakeholders to produce high-quality bid responses, compelling content, and effective key messages that align with win themes.
• Assist in establishing a comprehensive proposal development strategy.
• Propose innovative ideas for bid submissions in line with the established strategy and market demands.
• Collect, organize, and analyze all relevant information to be included in the proposals.
• Manage a detailed “bid plan” and ensure all proposals are approved and submitted before the stipulated deadlines.

Skills and Attributes:

• Proficiency in Microsoft Word.
• Ability to work with Excel is an advantage; support will be provided if necessary.
• Excellent writing skills with a strong understanding of persuasive writing and narrative structure.
• Focused, organized, and able to work efficiently under tight deadlines.
• High level of accuracy and attention to detail.
• Strong communication and interpersonal skills.
• Ability to maintain professionalism and confidentiality at all times.
• Some understanding of commercial market trends and research processes.

Perks:

• A supportive working environment providing opportunities to develop your skills and experience in commercial bid writing.
• Work alongside seasoned professionals eager to share their expertise.
• On-site training programs to help you grow your skill set.
• A casual yet professional office setting with snacks and drinks provided.

Job Type: Part-time

Expected hours: 12 per week

Benefits: Work from home

Schedule:

• Flexitime
• No weekends

Experience:

• Bid writer: 1 year (preferred)

Location:

• Remote (preferred)

Work Location: Remote

Lived Experienced Peer Volunteer
14 hours per week
West Midlands
 
Are you a proactive, collaborative and compassionate individual with proven experience of working positively with adults to engage successfully despite ‘challenging’ behaviour?  Do you have the ability to be a positive role model, demonstrating the virtues of engaging with treatment support services?

If so, St Giles is looking for a Lived Experienced Peer Volunteer to join our team and provide interventions and build meaningful, peer-led relationships with service users to encourage them to engage in drug and alcohol treatment following arrest.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role
As a Peer Volunteer, you will increase client engagement with drug and alcohol treatment services by providing vital peer-led support and building trust and motivation among a client group that has been historically disengaged/not offered support previously.  You will provide holistic, short-term intervention to bridge the gap between referral and full treatment engagement, capture client experiences and barriers to improve service design and accessibility and develop a strong service user voice to inform future service improvements.

Areas of support from Peer Volunteers may also include initial engagement and motivation such as welcome calls, check-ins, peer-led conversations and motivational chats over coffee.  You may also offer practical support such as appointment reminders, transport assistance and paperwork support, plus help to build positive routines such as activity-based engagement and supporting small lifestyle changes, including meal planning, budgeting, and time management.
 
What we are looking for

• Personal experience of the criminal justice system or lived experience of the issues facing this client group (i.e. experience of substance misuse and recovery)
• Proven experience of working in a high intensity environment, being self-motivating, with an ability to effectively manage your own wellbeing
• Knowledge of the issues facing those arrested for potential criminal offences
• Knowledge of, and commitment to, safeguarding practices and policies
• The ability to use monitoring systems to record all aspects of the work
• Excellent interpersonal, relationship-building and communication skills, verbal and written

 
Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment

Closing date: Monday, 1st December 2025 @ 9am

Do you have experience in Fundraising?

Connection Support are seeking a Trustee that will support us in our vision of being a thought-leader in the prevention of homelessness, mental ill-health, and leading innovative services that prevent crises from happening.

About us

At Connection Support, our team of staff and volunteers work alongside people to overcome life’s challenges.  We do this through our values of empowerment, collaboration, compassion and taking a personalised approach in all aspects of our work.

We believe in a future where people are free from crisis, and effective prevention is the key. But for times when crises do happen, we’ll be there to help every step of the way.

About the role

The trustee will support the board, the CEO and wider senior team with advice, guidance and sharing their experiences specifically related to:

· Supporting the team and wider charity to achieve our fundraising goals.

· Supporting and encouraging the fundraising team in their work.

· Ensuring that our fundraising activities are in line with organisational values and the Fundraising Code of Conduct.

· Help develop a fundraising culture across the organisation.

· Share your knowledge and expertise to enhance our fundraising efforts and maximise the effectiveness of our activities.

This is an exciting time to join Connection Support as we start to see the impact of our Prevention first strategy.

Time commitment

The anticipated time commitment for a Trustee is up to a day a month. Approximately 2-3 hours per month in person, and then 2-3 hours of supporting with projects which can be from home.

Trustee positions are not paid but travel and subsistence expenses are reimbursed.

About you.

Our values are extremely important to us, so it is essential that your personal values align with ours, and you are passionate and motivated by the impact you can have by being part of Connection Support. We would also like you to have the following;

· A diverse range of experience in fundraising and charitable income generation at strategic and operational levels, (e.g., instance trusts and foundations, major donors, corporate partnerships, regular donors and legacy giving).

·Knowledge of the fundraising landscape and the challenges facing medium-sized, regional charities in securing funds.

Previous experience is not necessary as we provide a full induction. We pair new Trustees with an experienced member and offer training opportunities to Board members.

How to apply

On application we will email you and request the following:

· We want to know why you’re interested in becoming a trustee. Please send us a cover letter or email telling is why you want to join the Board of Trustees, and your experience as outlined above. If you would like to share your experiences with us in a different way, please let us know and we are happy to support.

· We want to know more about you! Please send us an up to date CV of your career history, key responsibilities and achievements. If you do not have a CV, you can send us an email with a summary of your experience.

· We need to know what others say about you. Please send us two professional references(only contacted with prior consent). If you have any difficulty with references, please contact us and we can discuss alternatives with you.  

Interviews

Interviews will be held as suitable people apply, so we encourage you to apply as soon as possible. We reserve the right to close this advertisement early.

If you are interested in finding out more about the opportunity and would like to discuss the role informally, please email us and we will arrange a chat with our CEO Chris Keating or our Chair of the Board Emma Duke.