Are you an experienced Operations Manager ideally with experience based at an International Not For Profit Organisation?

I am currently working with a fantastic NFP Organisation that has international operations and its headquarters based near London Bridge. They are seeking an Operations Manager reporting to the Director of Finance and Operations to supervise their Operations, HR and IT outsourcing.

Key Areas of Scope 

• Managing the development and implementation of effective policies, procedures and ways of working to ensure strategic deployment of the organisations physical and human resources
• Ensure that staff and key stakeholders are provided with administrative, logistical, ICT, events and office management that will enhance the deliver or the organisations strategies and goals
• Ensure talent management practices so that the organisation will be well resourced with the appropriate number of competent and well motivated staff
• Support the DFO in their role as Company Secretary, supporting the effective governance of the organisation
• Oversee the administration of procurement processes, ensuring compliance with good practice and donor requirements whilst providing the team with timely provision of goods and services

About You

• Degree educated in HR Management, Business Management or relevant professional qualification (such as CIPD)
• Experience in managing operational support across more than one of the following (HR, ICT, Procurement, Office Management)
• 8-10 years’ experience at supervisory level, ideally in an International Not For Profit Organisation
• Excellent written and verbal communication, interpersonal skills, presentation skills, and high quality report preparation skills
• Demonstrated experience of managing HR processes – a qualification is preferred
• Fluency in English is required, fluency in another language is an advantage

London Area Manager (Based in Stratford)

Permanent contract

30 hours per week

£35,430

Stratford Office, London

The Children's Society has been helping children and young people in this country for over 130 years. We run local and national services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

You will be joining The Children's Society in London developing services for the most vulnerable children and young people. We have a strong track record of delivering a range of services including Trafficking; CSE and Missing; Refugee and UASC services across London. We are looking for a highly motivated and skilled senior manager

-To represent The Children's Society at a strategic level, in an account manager role, to drive change for children and young people and to contribute to increased impact and income through our commissioned and funded services for young people.

-Ensure that high quality and innovative work with children and young people shapes and contributes to The Children's Society's Strategy.

-To successfully lead and manage, both strategically and operationally, the development of services across London and build on our track record of innovative service provision.

In order to be successful in this role, you must have:

-Substantial experience of managing, developing and evaluating effective and innovative services for vulnerable children and families.

-Proven ability in leading and developing teams of staff and volunteers.

-A professional qualification in work with children and young people - or an equivalent qualification that demonstrates transferable skills and knowledge.

-Knowledge and understanding of the protection of vulnerable people and safe practice.

-An understanding of managing and leading continuous improvement against the background of innovation and challenge.

-Understanding of contract management, identifying and delivering success and holding others to account.

The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our children and families directorate, which works to provide immediate one-to-one and group support for children who urgently need support. Your role will be to help us maintain and develop innovative practice to support our work in our services within the London area.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is midnight on 5th of April 2020.

Skype interviews will be held on the 15th/16th of April.

We have a new exciting opportunity, not to be missed! At DEBRA we are currently looking for an Area Manager to join our team covering the Midlands.  This is a field based role.

About the Area Manager role

You will assist the Regional Manager in ensuring that the retail outlets operate legally, effectively and efficiently.

Key Responsibilities of our Area Manager will include:

- To ensure full compliance with all health and safety legislation, trading standards, and all other legal and statutory requirements.

- To ensure that shops operate to their full potential and that shop managers are equipped and able to meet specified sales targets.

- To manage shop staff and volunteers, providing support and leadership.

What we’re looking for in our Area Manager:

Essential skills

- Commercial Focus

- Achievement Oriented

- Excellent Communication Skills

- Good Interpersonal Skills

- Adaptable

- Full, Clean Driving License – Own Car

Desirable skills

- Expertise in the charity retail sector

- Basic computer skills

DEBRA is the national charity that supports individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin blistering condition which, in the worst cases, can be fatal.

Our vision:

We have a vision of a world where no one suffers from the painful genetic skin condition EB.

Until that day, DEBRA focuses its work in two areas:

- We fund pioneering research to find effective treatments and, ultimately, a cure for EB.

- We provide care and support to individuals and families living with EB.

We couldn’t do any of this without raising substantial funds, which is why you will be so integral to our success.

If you are enthusiastic about the contribution you could make and would like to join our team as our new Area Manager please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Area Manager (Children's Services, West Midlands)

Fixed term contract until March 31st, 2021 

37 hours per week

£40,888 per annum

Location: The Jewellery Quarter, Birmingham, B18 6NE

The Children’s Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We’re there for children, every step of the way. 

This role sits within our Children and Young People directorate.  This is an exciting opportunity to join our West Midlands team to support our innovative service delivery and systems work in the West Midlands region!  You will be a key leader and manager of overseeing the delivery our commissioned work in the area.Managing key relationships and supporting the management of quality and safe practice within our teams is a key part of this role.

We are currently looking for an experienced manager with experience of delivering high quality services for children and young people  to join our dynamic, ambitious team.  The successful post holder will be covering a maternity cover post. 

[KEY SKILLS AND COMPETENCIES] 

In order to be successful in this role, you must have: 

• Substantial experience of managing, developing and evaluating effective and innovative services for vulnerable children and families.
• Proven ability in leading and developing teams of staff and volunteers.
• Hands-on experience in establishing and managing safe practice within young people or family services.
• Proven ability in successfully managing a substantial budget.
• Substantial competency in building and leading effective multi-agency partnerships to deliver shared goals.

[INFO ABOUT THE CHILDREN’S SOCIETY] 

The Children’s Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children’s lives happier and safer. 

Every day we’re changing the lives of children in this country for the better – and with your help, tomorrow we can be there for even more! 

The Children’s Society is committed to safeguarding and protecting the children and young people that we work with.  As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to commencing employment.

The closing date for applications is 5pm on 1st April, 2020.

Interviews will be held on the week commencing on the 7th April, 2020.

 

Extra Care Area Manager

Bedford

Full Time

Permanent

£36,000 plus £2,000 essential car user allowance

Our client is currently looking for an experienced housing professional to join them as an Extra Care Area Manager.  The role will deliver high-quality services to customers living in their Extra Care schemes and will ensure that key business targets are met, the on-site teams are fully supported and have clear direction both in the delivery of services and outcomes.

What you will be doing: 

• Taking responsibility for the operational housing management of the Extra Care Schemes within your area.

• Actively leading Managers and their teams, supporting excellent performance and facilitating opportunities for growth and development.

• Effectively communicating organisational goals and customer strategy to the wider team in order to set clear standards and expectations.

• Taking responsibility for resolving any service failures by demonstrating confident decision making, efficient communication and a customer centric approach.

• Ensuring that residents have a voice and are appropriately consulted and actively involved in the management of their local area.

They’d love to meet someone with: 

• Proven people management experience with the ability to lead, motivate, build and develop strong teams.

• Significant tenancy and neighbourhood management experience.

• Excellent knowledge of housing and related legislation.

• Experience of working with vulnerable clients and a good knowledge of safeguarding.

• Experience of working in partnership with external organisations in achieving shared goals

Due to the nature of the role, you must possess a full UK driving licence.

Please note the successful candidate will be required to complete an enhanced DBS application and this will need to be returned and verified by bpha before a start date can be provided.

Amongst what they offer you is: 

• £36,000 plus £2,000 essential car user allowance 

• 28 days holiday PLUS Bank Holidays!

• Contributory pension scheme 

• Private health care

• Opportunities for development and professional training

• Discounted gym membership

• Retail discount scheme

About them:

Our client is a forward-thinking housing association, on a mission to build thriving communities where people can live happily in a home they can afford.

They work right across the Oxford to Cambridge Arc, and own or manage over 19,000 homes. As one of the top 25 housing associations for developing new homes in the country, they remain committed to delivering high-quality affordable housing to those who need it the most.

Their work in retirement living is no exception. They believe in creating modern communities where over-55s can live in desirable, social, and independent spaces. Safe in the knowledge that they have extra tailored care and support available if it’s needed. This is all possible thanks to their dedicated and passionate retirement living team. A team that you could be part of.

Hazelwood is an independent co-educational Prep School for children aged between 4 and 13 years of age.  It has a linked nursery (on a separate site 2 miles away), The Nursery and Early Years, which caters for children between the ages of 3 months and 4 years.  The school has a rich history spanning over 125 years.  In that time, many generations of the same families have passed through its doors on their way to some of the UK’s leading Senior Schools and Universities. There is a strong sense of affinity with the school in the local community.  The nearest town, Oxted, is situated one mile away and has excellent mainline rail links into London.  The M25 is easily accessible. 

In September 2020 we will have almost 600 children across the two sites.  The Prep School is situated in 25 acres of grounds with phenomenal views over the North Downs.  The school boasts some wonderful facilities (with plans for more in 2020) which are open to use by the local community after school hours as part of a developing Lettings Programme.

The Role

The school is looking to recruit an Enterprise Manager who can, whilst working within the boundaries of the School’s vision and brand values, develop a programme of recognised and ground-breaking initiatives to develop new or extend existing revenue streams.

These may include, but not be restricted to:

An enhanced Lettings Programme making wider and more creative use of existing facilities.

A connection with the school’s alumni in order to re-engage with past pupils and to involve them in the life of the school, past, present and future.

An opportunity to harness the school’s human resources and innovative approach to teaching and learning for the benefit of pupils overseas

A report has been commissioned by the school which is available, as a starting point, for the successful candidate to review and develop. 

The Enterprise Manager is a newly created role for the school.  The successful candidate will work closely with members of the Senior Leadership Team and the Board of Governors.

The Successful Candidate

Will be someone with experience of working within the fund-raising sector, and ideally within schools or the education sector with a proven track record in generating revenue from alternative business streams.

You should possess energy for both developing ideas and implementing them. 

You will boast a creative mind balanced by the ability to be analytical and consider the finer detail.

You will have a detailed grasp on developing budgets and financial plans showing required investment and possible returns on that investment.

You will be a convincing orator, a persuasive negotiator and credible sales person.

You will find building and maintaining relationships based on trust, honesty and integrity, comes naturally to you.

You should respond well to targets; those of your own setting and those set by others and be able to demonstrate a delivery against high expectations.

You should relish the opportunity of navigating unchartered waters and of making a difference.

You should love working in an environment which exists for the benefit of educating young people and should see their progress as your motivation to excel in your role. 

You should be as happy working front of house as in the backroom delivery.

The Enterprise Manager will be expected to uphold and actively promote the Hazelwood Behaviour Competencies of Big Picture Thinking, Communication, Adaptability & Flexibility, Building Relationships, Planning & Organisation, Professionalism and Teamwork.

Profile

In addition, the profile of a successful Enterprise Manager is likely to demonstrate qualities of:

• Being able, as the scale of the role progresses, to assemble and lead a team successfully, motivating them to give of their best whilst also being a co-operative team player with a flexible and adaptable approach to the working environment.
• Integrity, honesty, loyalty and reliability.
• Diplomacy, discretion, patience and humour.
• Desire to become involved in the wider aspects of school life

The individual should be able

• To work alone, unsupervised and with proven initiative.
• To prioritise and delegate tasks successfully.
• To plan ahead and to anticipate requirements.
• To be both reactive and proactive in equal measure.
• To work under pressure and within tight lead-times.
• To set a good example of conduct and behaviour for all pupils
• To demonstrate computer literacy and competency at spreadsheet creation

Conditions

Employment & Management

The role is Enterprise Manager of Hazelwood School and Hazelwood School Nursery & Early Years. Your immediate Line Manager is the Bursar.

Hours of Work

The routine hours of work are from 08.30 to 17.30, Monday to Friday inclusive with an hour for lunch (of which half an hour is unpaid). Lunch is provided in the school Dining Hall free of charge during term time.  There will be occasions when some weekend or after-hours work will be required as part of the role.  On other occasions such overtime may be authorised for separate payment. During School holidays hours of work are 09.00 to 16.30. 

The role of Enterprise Manager is a full time (52 weeks) permanent position. 

Salary

The School will expect to pay a salary up to £40,000 p.a., negotiable, dependent upon qualifications and experience. The agreed figure is gross and is subject to PAYE, NI and any other stoppages or benefits due. Salaries are paid monthly in arrears on or about the 28th day of each month into your bank account.

Holiday

You are entitled to six weeks holiday per annum (pro rata’d if shorter working days are negotiated), one of which is to be taken during the Christmas break when the School is closed. Bank and other National holidays are authorised outside this entitlement. Your holidays, with the approval of the Bursar, can be taken during school term time.

Medical

Employees are expected to take reasonable steps to maintain an adequate level of fitness and health throughout the period of employment. The Employer does not provide private medical insurance cover. Both Hazelwood and Laverock are non-smoking sites.

Disclosure

The School is committed to safeguarding the welfare of children and you will be required to apply for Enhanced Disclosure through the Criminal Records Bureau. The revealing of an undisclosed criminal record could jeopardise the agreement between the Employee and the Employer.

Appraisal

All employees are expected to participate in an appraisal process which takes place each year before the announcement of any pay award is made, normally in late Summer or early Autumn. This is an opportunity for employees to express their wishes for future professional development, as well as for the School to express its view of the employee’s progress and its proposals for employee development.

Training

Staff are expected to co-operate with plans for development professional training, paid for by the School. Any such requirement will either become clear as a result of the annual appraisal or at the request of the Employee.

The closing date for receipt of applications is Friday 3rd April at 5pm. Interviews are likely to be w/c 20th April with an anticipated start date of 1st July 2020 at the latest.

The position will be offered subject to a satisfactory enhanced DBS disclosure.

The school will reimburse all reasonable travel costs incurred.

Deputy Manager – Oxford (City Patch)

Response has been successfully providing housing and support in the community for adults with mental health needs for over 40 years.

• £25,957 - £28,841 per annum (depending on experience)
• Permanent, 37 hours per week
• 25 days holiday per year plus bank holidays
• Cycle to Work Scheme
• £100 towards gym membership of your choice
• £500 refer a friend bonus
• Free Employee Assistance Programme
• Excellent Induction and Training
• Free flu jabs

We are looking for Deputy Manager who has excellent leadership skills to work in one of our projects in Oxford (City Patch). You will be supporting individuals with severe and enduring mental health needs to live their lives in a positive way, and assist them to improve their physical and mental well-being and promote and encourage as much independence as possible. To do this you will attend and facilitate professional meetings when needed to ensure a cohesive and shared approach is being adopted by all agencies involved in supporting our residents. You will also provide day to day line management and supervision to a small team of support staff, in partnership with the Area Manager.

The ideal candidate for this position will have a track record of working with service users in the Mental Health or similar field and will ideally have previous experience with your own client caseload. You will have experience of working to safeguard and protect vulnerable residents/potential residents and manage crisis situations. This may involve raising safeguarding alerts and organising and attending multidisciplinary meetings. You will be expected to ensure; where possible, that family and friends are fully involved in the creation of bespoke support plans that guide the recovery of residents

Experience within a care or mental health setting is desirable, qualifications are advantageous, however, we have a Learning & Development team who will support you and your personal development and work to progress your career with us!

Above all, we are looking for people that share our values below and want to make a real difference to people’s lives:

Caring – Our residents are the heart and soul of all that we do, we provide person-centred care that enables residents to live a life worth living. We believe that differences should be celebrated, and each resident’s uniqueness enhances not only our community, but also the support we provide.

Safe – Honest and open relationships help to make all of our residents feel safe, and we provide a safe place for recovery for as long as a resident may require.

Creative – Continuous learning from one another is key. When working with a resident at their own pace there is/ are many ways to get creative with how they are supported.

Aspirational – Recovery is focused on what a resident can do, not what they can’t.

The role can be challenging but very rewarding. You will be able to use your initiative and demonstrate your leadership skills to ensure that residents are empowered and supported to work towards their life goals and independence.

Response is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We aspire to achieve an equal and diverse workforce.  Disabled applicants who meet the essential criteria of the Person Specification will be given an interview. All roles have a requirement for successful applicants to hold a Disclosure and Barring Service (DBS) check (formerly CRB check) obtained by Response.

Service Manager

You will join us as a Service Manager.

Service Manager Responsibilities:

The Service Manager at Abbott Lodge will be responsible for the operational delivery and strategic development of our supported housing service for adults at risk of homelessness.

Service Manager Requirements:

You will have experience of working in a homeless or supported housing service including managing staff, operational budgets and service development. You will have an understanding of service delivery within a psychologically informed environment. You will be able to work in an asset based way with residents with complex needs to ensure that a comprehensive, outcomes focused, housing related support service is provided. You will have strong leadership skills with the ability to effectively manage change with and work in a collaborative way with key stakeholder and partners.

About Salvation Army Housing Association:

Would you like a meaningful job that makes a difference, with flexibility and real potential for growth?

The Salvation Army Housing Association (saha) is an organisation that provides a range of housing and varied support services to vulnerable people. Our aim is to support people in achieving their full potential. We are currently going through a large period of growth and have a vacancy for a Service Manager for our supported Housing Service Abbott Lodge in Salford.

Location: Abbott Lodge, Salford M6 6NR

Job type: Full Time, Permanent, 40 hours per week

Salary: £31,000 per annum

Benefits: 26 days’ annual holiday rising a day a year for the first 5 years + bank holidays, Life Assurance, Pension scheme and an Employee health assistance programme. Professional development opportunities and flexible working arrangements.

Closing date: 30 March 2020
Interview dates: 8th - 9th April 2020

Disclosure and Barring Service Enhanced Certificate will be required for these roles.

As an equal opportunities employer, saha welcomes applications from all sections of the community.

You may have experience of the following: Foyer Manager, Supported Housing Manager, Service Manager, Care Manager, Senior Care Coordinator, Service Delivery, Area Manager, Healthcare, Social Worker, Community Care, Senior Support Worker, Team Leader, Charity, Not For profit, etc.

Ref: 92594

My client, a leading international charity now requires and experienced HR Transformation Manager to join them for a period of 6 to 9 months.

As HR Transformation you’ll be working closely with the Director and senior stakeholders to identify and deliver a suite of prioritised transformation projects that establish good and sustainable practice across specific areas of the employee life cycle. In additional this role will oversee the ongoing BAU activities of an internationally dispersed HR team.

This role requires a proven HR leader with a strong HR generalist background, excellent stakeholder management skills and a high level of personal integrity to create a leadership culture of trust, openness and accountability for performance. You will also need to demonstrate the ability to understand and navigate complex organisational structures and governance, ideally gained from previous experience in the international charity/NGO sector.

To be considered you will also require:

• Demonstrable evidence of having established, developed or led an HR function across multiple international jurisdictions
• Significant experience of managing organisational development and change, and in developing people strategies to support such change 
• A proven track record of reliable delivery of organisational and strategic objectives, creating alignment between parties with differing outlooks and expectations
• Experience in a senior leadership position in an organisation which is complex and diverse
• Experience in developing and refining rewards structures that are aligned to organisational strategy 

Please note applications will be considered for both full time and part time (minimum 3 days per week) working arrangements.

The successful Income Manager will be responsible for overseeing the activities of the income team.

The role will be for a long term contract which has the possibility of being extended.

Client Details

The client is a housing association in London.

Description

The key responsibilities of the Income Manager will be to:

• Measure and manage staff performance to ensure compliance with policy and procedures

• Work with external solicitors to prepare for complex court cases to prevent the Trust from incurring additional cost.

• Produce weekly and monthly analytic reports on the team's performance.

• Manage the team of income officers to increase the amount of income recovered by as much as possible.

• Work closely with external stakeholders.

Profile

The successful Income Officer will have come from a similar background.

You will have managed a team before and will be able to show the key achievements from your management of a team of income officers.

You will be familiar with legal procedures connected to income recovery.

Someone with a pro active and results driven mind set will excel in this position.

Job Offer

This role is perfect fro someone who is available to start as soon as possible and is looking for a long term contract.

Quality and Learning Manager

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Quality and Learning Manager
Location: Flexible across England, Wales and Northern Ireland
Contract type: Full Time, Permanent
Hours: 35 per week
Salary: £41,585 - £46,725 actual per annum (depending on skills and experience)

Closing date: 16 April 2020
Interview date: Tuesday 28 April 2020 – Virtual Interview via Zoom

About the role:

Alzheimer’s Society’s Safeguarding and Quality Team are part of the Operations directorate and have overall responsibility for three key areas of work: safeguarding, quality and operational learning. We are looking for a Quality and Learning Manager who will be responsible for managing quality and learning across the Operations directorate.

The Quality and Learning Manager will be responsible for the development, implementation, ongoing monitoring and review of the ISO9001 compliant quality assurance framework and business processes. They will ensure that the Safeguarding and Quality Team provide the best possible quality assurance support to enable the Society to reach its strategic objectives and vision.

The role will drive continual improvement across Operations, enabling others to deliver excellent services and will ensure that the Society meets its statutory and contractual requirements in relation to service delivery.
The role will also ensure that an excellent package of operational learning, including dementia specific training, is available for all our people across the Society.

As a strategic role, the Quality and Learning Manager will have an influential presence, working collaboratively across all departments in the organisation to drive the continual improvement of quality and learning, managing risk in relation to service compliance where needed.

About you:

If you are passionate about supporting and enabling people to deliver great quality services for people affected by dementia and are a creative thinker with a background in quality assurance, continual improvement and learning and development, we would love to hear from you.

You must have a desire for achieving excellence in client/service user satisfaction and be able to demonstrate an ability to manage change, improve service quality and drive a culture of continuous improvement. You should also be fully conversant with quality management systems and ISO standards, with knowledge and experience in efficiency programmes such as Lean Six Sigma.

You will be a great leader, with proven ability in leading teams to deliver great outcomes and make a measurable difference. You will have significant experience of working within a learning environment in a senior role, leading on the development, delivery and evaluation of good quality learning products. You should also be able to demonstrate experience of leading teams to use different approaches to understand, identify and measure the training needs of people across an organisation who have varied and diverse roles and needs.

You should be confident working with senior management and be able to challenge existing ways of working and poor standards, with excellent problem-solving, written and verbal communication skills. You will also have a proven track record of leading a team, motivating employees and expecting excellent practice and high standards and have a demonstrable ability to work under pressure, meet competing deadlines and organisational priorities with the ability to empower others through effective delegation.

You will need to be confident working on your own initiative as well as being part of, and leading, a geographically dispersed team. You will be able to commit to regular travel across the country and able use appropriate technology to engage and collaborate with colleagues remotely.

You may have experience of the following: Service Delivery Manager, Quality Manager, ISO, Lean Six Sigma, Continuous Improvement Manager, Project Manager, Six Sigma, Process Improvement, Customer Experience, Customer Insight, etc.

Enfield Clubhouse is a small charity dedicated to aiding the recovery of people with severe mental health issues.  It is registered with the charity's commission for England and Wales and companies house. We are based in Community House in Edmonton, a culturally diverse area.

We aim to help rehabilitate people into the community through encouraging members to engage in volunteering, work & engaging in community events. We also provide a safe environment in which people can develop friendships, talk about their past experience and participate in a range of social activities. These include art, singing, exercise, cooking, playing games, regular outings and holidays. We also support members with benefit issues and encourage members to adopt a healthy lifestyle.

Enfield Clubhouse is open two days a week - Wednesdays and Fridays (9:00am -4pm) and employs 3 part time staff.

· Clubhouse Manager (14 hours per week)

· Deputy Manager (10.5 hours per week)

· Assistant (approx 3 hours per week)

As well as having to attend Clubhouse every Friday (9:00 to 4:00) the manager will be allocated 7 hours a week to manage and administer all Clubhouse activities and functions. There is some flexibility around these hours and should the manager need to work additional hours renumeration will always be provided.  The manager will also need to be able to provide cover for staff absences (e.g. sickness or annual leave) on Clubhouse days

Office facilities are provided at the Clubhouse, though it would be acceptable if the post holder chose to work from home on days other than Friday.

As well as having a flexible approach to working, the post holder will need to combine excellent interpersonal and communication skills with an efficient approach to organisational, financial and administrative management. 

Experience of working with those experiencing severe and enduring mental health problems is essential  as well as motivational skills to encourage members to participate in activities.

The new post holder may wish to review and organise the hours and tasks of all staff to ensure Clubhouse is run as efficiently and cost effectively as possible.

Clubhouse is independent and has a board of trustees which include members who meet regularly with the manager to discuss plans, financial management and ongoing strategic development.

The successful candidate will make contacts and develop working relationships not only with local mental health and social care professionals but with the voluntary sector and employers and always be looking for fresh opportunities that may benefit Clubhouse, particularly the recruitment of new members.

The successful candidate will regularly give supervision to paid staff and keep all personal data stored and handled in keeping with the data protection act 2018.  They will also identify plan and coordinate staff (and volunteer) development and training.

Candidates should understand members entitlement to confidentiality and the necessity to carry out vetting procedures for potential volunteers and staff. 

Although Clubhouse is currently financially stable there has been a decline in funding and the future  post holder will need to explore ways of bringing in additional funding, including the drafting of funding bids.

Please apply by email with your CV giving a full work history, and a letter outlining your suitability for the post, in particular addressing the qualities and requirements outlined in the person specification.

Please note that applications without a covering letter will not be considered

The Successful candidate must undertake an enhanced DBS check which is paid for by Clubhouse.

Previous applicants need not apply.

We live in a country with an ageing population – by 2040, 1 in 4 people in the UK will be 65 or over. At Independent Age we want to ensure that as we grow older, we all have the opportunity to live well with dignity, choice and purpose. Our organisation campaigns and provides services to ensure people can enjoy being independent, financially secure, healthy, active and connected in older age.

It’s an incredibly exciting time to join Independent Age and help make an impact on the lives of older people.

As people age, they are often let down by the systems in place to support them. Whether they struggle to manage multiple medications, live with undiagnosed conditions, or don’t receive treatment when they need it, older people and their families continually miss out on essential support when they need it most.

At Independent Age we campaign to ensure that the systems that people rely on as they grow older are supportive and enabling so that no-one feels ignored, isolated and marginalized.

The Legacy Giving Manager will work closely with the Head of Public Fundraising and the Senior Individual Giving Manager to deliver the legacy program. They will deliver an exceptional supporter experience for current and prospective legacy supporters with a focus on securing strategic long term support by building a robust, sustainable pipeline of legacy pledges.

The Legacy Giving Manager will play a lead role in embedding a legacy giving culture internally and will work closely with colleagues across the whole charity to promote legacy and in mem giving messages.

If you are interested in this role, click to apply by submitting your CV and Covering Letter.

Closing date: Sunday 5th April 2020

We live in a country with an ageing population – by 2040, 1 in 4 people in the UK will be 65 or over.  Independent Age exists so that people can continue to live life on their own terms, campaigning and providing services to ensure people can enjoy being independent, financially secure, healthy, active and connected in older age. 

It’s an incredibly exciting time to join Independent Age and help make an impact on the lives of older people.

As people age, they are often let down by the systems in place to support them. Whether they struggle to manage multiple medications, live with undiagnosed conditions, or don’t receive treatment when they need it, older people and their families continually miss out on essential support when they need it most.

At Independent Age, our dynamic and ambitious policy team analyse the problems that affect people as they grow older, and develop tangible solutions to ensure that no-one feels ignored, isolated and marginalized.

We are looking for a Policy Manager to lead the development of our activity in the health sphere, working to improve the systems that impact people as they age.

The ideal candidate will have…..

• Experience of developing and leading complex programmes of policy work that achieve tangible change, specifically in the sphere of health.
• A strong understanding of how policy, public affairs and campaigning interact to make positive change happen, including an interest in politics and a good understanding of Westminster, Whitehall, NHS structures and local government.
• Proven ability to tailor written language to different audiences when writing briefings, consultation responses, and reports, etc.
• Experience of undertaking and project managing qualitative and/or quantitative research to inform policy positions and development.
• Experience of involving people who are affected by an issue in policy and research activity
• An understanding of the issues faced by older people.
• Experience of building good working relationships with a variety of internal and external stakeholders, including influencing politicians and decision makers.
• Strong verbal communication skills, with the ability to speak with people at all levels in person, by phone and email. 
• Proven ability to work independently and proactively to meet strict deadlines on a number of concurrent tasks.
• Strong IT skills including use of Microsoft Office packages.

If you are interested in this role, please click to apply by submitting your CV and Covering Letter, detailing how you meet the person specification.

Closing date: Wednesday 22nd April 2020

Interviews will be held on Friday 1st May 2020.