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Job Description
Job Title: Primary Futures Project Manager (Maternity Cover)
Reports to: Head of School Programmes
Location: The role is open to hybrid or fully remote working but the candidate would be expected to be able to occasionally travel to schools within the funded project areas (including Westminster, Chester and Lancashire) and attend occasional meetings at the charity’s offices located at Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB.
Purpose: Are you an experienced project manager with knowledge of the primary education sector who can confidently lead an exciting funded project for 12 months, helping children broaden their horizons and discover their futures? This is a fantastic opportunity to take on the role of Primary Futures Project Manager for Education and Employers charity supporting the delivery of our internationally recognised career-related learning programme in primary schools. The programme is called Inspiring the Future and is known as Primary Futures in primary schools.
Through our programmes, our charity brings inspiring volunteers from the world of work into schools, helping children learn in a fun way about a wide range of future jobs and career pathways, broadening their horizons and raising their aspirations and attainment. School activity sits at the heart of our charity’s mission which is to: ‘ensure that every young person in our country, wherever they live, whatever their parents or carers’ circumstances, has the opportunity to meet a diverse range of volunteers to hear first-hand about jobs and the world of work’.
This important role will manage and lead the day-to-day delivery of a key primary school focused project for the charity, funded by the Westminster Foundation. Responsibilities include leading the delivery and coordination of a multi-year funded project, managing stakeholder and funder relationships, overseeing programme activity across schools and partners, monitoring performance against targets and budgets, reporting on impact and outcomes, and providing line management and support to a remote team member to ensure successful project delivery.
Remuneration: £36k per annum FTE.
Additional Terms: We offer an excellent overall package with 30 days paid holiday, exclusive of Statutory Bank Holidays, plus a competitive pension scheme and a volunteering allowance of up to 5 days per annum – pro rata in accordance with the length of contract. Additional family friendly benefits, including enhancements to Statutory Payments.
Appointment Terms: This is a fixed-term, maternity cover role until at least end of November 2027. This role is advertised as part-time (0.6-0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.
Job Purpose:
Reporting to the Head of Schools Programmes, the Primary Futures Project Manager (Maternity Cover) will lead the delivery of a major funded project that helps children broaden their horizons, challenge stereotypes and discover the wide range of opportunities available to them in the future. Through Education and Employers' Primary Futures programme, the role will support schools to connect children with inspiring volunteers from the world of work, helping to raise aspirations and develop career-related learning across primary education.
The successful candidate will take day-to-day responsibility for the delivery of this multi-year project. ensuring activity is delivered on time, within budget and in line with agreed objectives and funding requirements. Working closely with schools, employers, volunteers and the funder, they will lead project delivery across a range of workstreams including school engagement, teacher training, volunteer mobilisation, communications, evaluation and reporting.
This is an exciting opportunity for an experienced project manager with knowledge of the primary education sector to play a leading role in a nationally recognised charity. The postholder will combine project leadership, stakeholder management and school engagement to ensure high-quality delivery and lasting impact for participating schools, teachers and children, while supporting the long-term success of the programme.
The role is open to hybrid or home-based working, with occasional travel to schools and project activities across Westminster, Chester and Lancashire, alongside occasional meetings with colleagues at the charity's London office.
What we are looking for in a candidate:
We are seeking a driven, highly capable, and enthusiastic Project Manager who can confidently manage a funder relationship, work efficiently to ensure project delivery remains on track and deliver engaging presentations to employers, children, and teachers. You will bring excellent communication, organisational, and project management skills, along with experience in working with or in primary schools that can support design and delivery of project resources and events and an interest in career-related learning and social mobility.
Education and Employers is a small charity working at a rapid pace to bring about change. We are a friendly, diverse, and welcoming organisation and the successful candidate will be well supported. The Primary Futures Project Manager will work closely with the Director of Programmes, Head of School Programmes and wider Inspiring the Future team to undertake the following key accountabilities:
Key Accountabilities:
Project Management
- Lead the day-to-day management and coordination of a five-year funded project, ensuring delivery is aligned with agreed objectives, targets, timescales, budgets and funder requirements.
- Maintain and oversee detailed project plans, delivery schedules and internal tracking systems to ensure all workstreams are effectively coordinated and milestones are achieved.
- Coordinate activity across multiple project workstreams, including primary school engagement, programme delivery, teacher training, primary-aged resource development, volunteer and employer mobilisation, evaluation, communications and reporting.
- Monitor progress against project KPIs and delivery targets and taking appropriate action to maintain successful delivery.
- Contribute to the longer-term development and sustainability of the project, ensuring learning from delivery is captured and used to inform future years of the programme.
- Manage relationships with the funder and other key project stakeholders, ensuring clear communication, appropriate involvement and timely sharing of progress and learning.
Delivery
- Take overall responsibility for the successful delivery of the project's programme of activity, ensuring participating primary schools receive a high-quality and consistent experience.
- Lead the development of high-quality primary-aged resources for teachers, pupils and parents/carers, overseeing the scoping, creation, and refinement of materials to support project delivery and enable schools to sustain career-related learning beyond the funded programme.
- Lead engagement and delivery with a designated group of participating primary schools, developing strong relationships with teachers and school leaders and tailoring support to their needs.
- Maintain a clear understanding of the needs and context of participating primary schools and geographical areas, using this insight to inform project planning and delivery.
- Ensure teacher training and support builds schools' capacity and confidence to embed career-related learning and independently use Primary Futures beyond the funded intervention.
- Oversee volunteer and employer mobilisation required to meet project delivery needs, working collaboratively with colleagues, employers and local stakeholders.
Reporting
- Lead on the collection of project data and feedback to monitor progress, demonstrate impact and inform ongoing improvements to delivery.
- Oversee the implementation of appropriate reporting mechanisms, including Salesforce and SurveyMonkey, to ensure accurate and timely recording of project activity and outcomes.
- Ensure project data and evidence are accurate, timely and sufficient to demonstrate progress against agreed KPIs and funding requirements.
- Produce high-quality progress updates, reports and other project documentation for senior leadership and funders.
Line Management
- Provide effective line management, direction and support to a remote team member, including performance management, professional development and regular review of progress.
- Plan and allocate workloads, balancing competing priorities and ensuring resources are effectively deployed to meet project and organisational targets.
- Provide oversight and direct leadership of key project activities, including employer encounters, virtual events, teacher training and primary school-based delivery.
- Work collaboratively across Education and Employers to ensure communications, research, evaluation and employer engagement support project delivery.
Person specification:
We are looking for someone with the following Skills/ Knowledge/ Expertise
Skills/Knowledge/Expertise
Essential
- Experience of working with primary schools, teachers or other education professionals, with a good understanding of the primary education context. (Ideally 2–3 years experience.)
- Strong project management experience, including coordinating complex, multi-year funded projects and delivering against agreed objectives, targets, timescales, budgets and funder requirements. (Ideally 2–3 years experience.)
- Experience of successful relationship management, with the ability to engage confidently and sensitively with funders, schools and education professionals at a range of levels of seniority.
- Experience of line managing staff, including setting objectives, providing direction, performance management, coaching and development support.
- Experience of collecting, managing and interpreting project data to produce high-quality reports for senior colleague and funders and demonstrate progress against agreed objectives, outcomes and KPIs
- Experience of developing, reviewing or improving primary-aged resources, programmes or activities for children, young people and/or education professionals.
- Understanding of the evidence base underpinning career-related learning at primary age and its role in broadening children's aspirations, knowledge and understanding of the world of work.
- Understanding of safeguarding, risk management and data protection and their application within an education or project delivery context.
Desirable
- Passion for supporting children and young people to realise their potential, including through the engagement of skilled volunteers and employers in education.
- Experience of working within the charity, education, social mobility, careers or youth sectors.
- Experience of motivating, supporting and coordinating volunteers to deliver activities impactfully and successfully
- Experience of identifying and managing risks, resolving problems and taking appropriate action to maintain successful project delivery.
- Experience of facilitating virtual activities with children and young people, including creating an engaging and interactive online environment.
Personal Attributes
- Commitment to uphold our charity’s five values - Inspiring, Inclusive, Innovative, Impactful, Integrity
- Enthusiastic about inspiring children and supporting social mobility.
- Flexible – responsive to changing operational context and new opportunities
- Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
- Able to undertake some occasional work in the evenings and at weekends
- Able to travel in the UK if required
Application process
The Education and Employers charity values having a diverse workforce. We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds.
The closing date for applications is 9am on Monday 5th October and interviews will take place in the week of the 12th October. The organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received.
Please send a covering letter of no more than 2 sides of A4 setting out your interest in and suitability for the role against the job description and person specification, together with an up to date CV.
*Please note, in your cover letter we have a strong preference for human-written content. We want to hear about you, your genuine interest in the role, and why from your experience, skills, and personality you feel you are a great fit for the role
We will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.
Thank you for taking the time to consider this role. We very much look forward to receiving your application!
The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement and regular CPD in areas like safeguarding.
Ensure that every young person in our country has the opportunity to meet a diverse range of volunteers to hear about jobs and the world of work.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join one of the South West's most ambitious and community-focused theatres.
At The Roses Theatre, we believe that great theatre can transform lives, strengthen communities and create opportunities for people of all backgrounds to connect, participate and thrive. As a charity, accessibility, creativity, inclusion and community impact are at the heart of everything we do.
We're looking for a Development Manager to help grow fundraising income, strengthen supporter relationships and secure investment in our artistic, participation and community programmes.
Working closely with the CEO, trustees, Marketing Manager and colleagues across the organisation, you'll lead our individual giving and donor development activity while helping to grow support from trusts, foundations, corporate partners and major supporters. This is an exciting opportunity for an ambitious fundraising professional looking to take the next step in their development career.
Whether you're currently working as a Development Officer, Fundraising Officer or Development Executive, or you've built experience in individual giving, corporate fundraising or trusts and foundations fundraising, this role offers the opportunity to broaden your skills and make a significant impact within a supportive and ambitious organisation.
Key Responsibilities
• Lead the growth of individual giving, patron schemes and donor development initiatives.
• Build, steward and maintain strong relationships with supporters, donors and corporate partners.
• Research, develop and manage applications to trusts and foundations.
• Identify and develop new fundraising opportunities and income streams.
• Work with colleagues and trustees to deliver successful fundraising campaigns and events.
• Monitor, evaluate and report on fundraising activity and supporter engagement.
We're looking for someone who is an excellent relationship-builder, organised, proactive and passionate about connecting people to meaningful causes. Experience in fundraising, development, donor stewardship, philanthropy, corporate partnerships or trusts and foundations work would be valuable, but we're equally interested in people with transferable skills and the drive to learn and grow.
If you're motivated by helping a charity deliver creative, community-focused work and want to play a key role in shaping the future of a thriving regional theatre, we'd love to hear from you.
Salary: £27,000-£30,000 FTE
Hours: 0.8-1.0 FTE (4-5 days per week)
Location: The Roses Theatre, Tewkesbury, with flexible and hybrid working available
Contract: Permanent (subject to funding)
Job Share: Applications for job share arrangements are welcome
Start Date: ASAP / Autumn 2026
The Roses Theatre is a Disability Confident Employer and is committed to creating a diverse, inclusive and equitable workplace. We actively welcome applications from people of all backgrounds.
Keywords: #DevelopmentManager #Fundraising #CharityJobs #IndividualGiving #DonorDevelopment #Philanthropy #TrustsAndFoundations #CorporatePartnerships #ArtsFundraising #ThirdSectorJobs #FundraisingJobs #CharityFundraising
The client requests no contact from agencies or media sales.
Are you ready to make a lasting impact on the lives of dogs and the people who care for them?
We're looking for a Welfare Manager to take charge of the welfare journey for every dog in our centre. In this pivotal role, you will drive timely, compassionate decisions through expert behavioural and veterinary rehabilitation, ensuring each dog progresses toward their forever home.
What does this role do?
As Welfare Manager, you'll:
- lead, coach and develop a small team to deliver high-quality veterinary care and behaviour modification for dogs in our care,
- act as a balanced advocate for both behavioural and veterinary needs to achieve the best outcomes for each dog,
- oversee staff and volunteer training in behaviour and dog handling, ensuring all colleagues work within SOPs, legal, and health and safety guidelines,
- develop and implement tailored behaviour modification plans for dogs with complex needs and monitor progress towards successful rehoming,
- support professional development of Behaviour Officers, Dog Welfare Assistants, and Supervisors through mentoring, assessments, and workshops,
- collaborate with internal teams and external partners to ensure consistent, informed behavioural support before, during, and after rehoming.
Could this be you?
As an accredited clinical dog behaviourist (CCAB, CAB) with extensive experience in canine behaviour and welfare; including behaviour modification, clinical assessment, and risk management, you will have proven expertise in safely handling and rehabilitating dogs across a range of breeds and behavioural profiles. With a strong track record of leading, developing, and managing high-performing teams, you will also be a skilled communicator, who is able to influence and engage a variety of audiences. Above all, you'll be passionate about rehoming, and have a commitment to the aims and objectives of Dogs Trust.
What does this team do?
Our rehoming centres house thousands of dogs each year until they can find a loving new home and the success of our centres wouldn’t be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust, and we pride ourselves on our staff providing the very best in customer service.
Interviews will be provisionally held on the 1st and 2nd October 2026 at our Merseyside Rehoming Centre.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
Battersea is entering an exciting phase of innovation and transformation during this second year of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth to achieve our organisational goals.
This role sits within the Philanthropy, Partnerships & Commercial (PPC) team, made up of Philanthropy & Trusts, Corporate Partnerships & Commercial, Special Events & Stewardship, and Fundraising Operations.
Main purpose of the role:
The focus of the Philanthropy & Trusts team is to build a solid base of support through excellent stewardship of existing trusts and major donors alongside cultivation of new prospects, reached through prospect research and the networks of senior volunteers.
The key purpose of this Philanthropy Manager is to meet both financial and strategic KPIs, by managing a portfolio of key individual relationships and cultivating lapsed and colder prospects to support the long-term health of the Philanthropy portfolio. This role, together with Battersea’s other Philanthropy Managers, will also work closely with senior leadership, senior volunteers and other individuals to open up their networks and introduce new major donors to Battersea.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
- We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 27th September 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First round (online, via MS teams): 5th/6th/7th October 2026
Second round (in person, with task): 13th/14th October 2026
For more information about the role, please download our Recruitment pack.
To apply for the role, please click the "Apply" button.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Working closely with and deputising for the Park Manager, you will be responsible for park maintenance, health & safety, compliance, contractor liaison, line management duties and input into long-term strategic development of the holiday park. In addition, you will have a hands-on role, ensuring the smooth operation of the site and the delivery of an exceptional guest experience at all times.
Essential Requirements
- Fluent in both English and French with cultural awareness of UK, France and Europe.
- Strong maintenance, facilities, or site management background, ideally in a similar holiday park environment
- Proven experience managing teams, contractors, and operational projects.
- Good understanding of health & safety legislation and experience of regulatory compliance.
- Strong administrative, organisational, interpersonal and budgeting skills.
- Full driving licence and right to work in France.
The successful candidate will be expected to understand, respect, and represent the Christian ethos and values that underpin the work of Spring Harvest Holidays.
Location: On site, Le Fenouiller, Vendee, France
Application process :
Please send us a copy of your CV and a cover letter or email setting out why you would like to work for us, are suitable for this role and meet the requirements set out in the Job Description.
Closing date: 4th October 2026
Interviews: 13th and 14th October at Le Pas Opton in France
The client requests no contact from agencies or media sales.
Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.
This is a fantastic opportunity for an experienced communications professional to shape and strengthen Bible Society's voice in the public square. Working closely with senior leaders, you will lead proactive media engagement, develop and deliver impactful campaigns, champion compelling storytelling and help build trust in Bible Society's mission. As a confident communicator and inspiring people manager, you will be passionate about engaging audiences with the relevance of the Bible today and equipped to translate complex issues into clear, creative and influential communications.
If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out your motivation and relevant experience for the job. For the purposes of your cover letter, we ask that you do not use AI-generated content. We would like to hear your own thoughts,experiencesand motivations in your own words.
Bible Society is proud to be an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.
Closing date: 7 October 2026
We believe the Bible is God's gift to the world. We want everyone to discover its message for themselves.


Philanthropy Manager
Philanthropy and Partnerships fundraising at Alzheimer's Research UK has grown significantly over
recent years. The Directorate has a strong track record of soliciting seven-figure donations and
winning significant corporate partnerships with well-known and well-loved brands such as Omaze,
Cadbury, Warburtons, Roadchef and Dobbies.
We are now building upon this success and have launched a new, significant fundraising campaign.
This campaign will help drive further transformational growth, from income across major donors,
trusts and foundations, and corporate partners. Ultimately, it will help us fund cutting-edge research
that will bring forward the day when we can diagnose, treat and prevent dementia.
The Philanthropy Manager will play a key role in the success of the Philanthropy Team. Working closely with the Head of Philanthropy and other stakeholders across ARUK, the Philanthropy Manager will drive income and deliver transformational gifts and strategic relationships with individual major donors and charitable trusts and foundations.
Key Responsibilities:
Relationship Building and Income Generation
· Build relationships with a portfolio of high-value current and prospective major donors and charitable trusts, gauging their level of interest in our work, providing opportunities to engage with ARUK, and soliciting gifts through face-to-face meetings and events.
· Develop a thorough understanding of ARUK's projects, policies and activities to articulate the mission of our work and inspire people to join us.
· Tailor and develop cases for support to attract funding for ARUK's projects, fundraising across different areas of ARUK's work, including identified strategic priorities for the organisation.
· Present and pitch to potential supporters and donors, managing meetings where relevant and involving senior representation when needed — including supporting the Head of Philanthropy on high-value asks where required.
· Develop stewardship and engagement plans for donors, working with teams across ARUK to create bespoke and creative engagement opportunities, ensuring donors are thanked and updated and that their relationship with ARUK grows in depth and value.
· Work with the prospect development team to manage a portfolio pipeline, moving donors/trusts through the different stages to secure gifts.
· Lead on relationships with senior volunteers and senior leadership, where appropriate, empowering them to open their networks and ask for support.
· Work closely and collaborate with the Corporate Partnerships and other teams on cross-team fundraising opportunities.
Line Management
· Line manage a Philanthropy Officer, actively empowering, coaching and supporting them to develop their operational plans and deliver on key priorities.
· Work with the Head of Philanthropy to set clear goals, objectives and KPIs for the Officer and provide them with the ongoing guidance and support they need to reach them.
· Role model and actively embed Alzheimer’s Research UK values and behaviours across all activities, and champion the principles of Equity, Diversity and Inclusion.
Processes
· Liaise with the Philanthropy Executive (Admin) as required on expected income and gift restrictions.
· Work closely with the Donor Relations Manager to enable them to fully support donor relationships in terms of stewardship and recognition.
· Ensure supporter and event records are kept up to date through daily use of ARUK’s CRM (Salesforce).
Events
· Play a key role in the planning and delivery of team events such as cultivation dinners, with support from the Events Team.
· Explore and develop new fundraising event opportunities, working closely with the Events Team to create engaging high-value event
· Lead on bespoke events such as online donor presentations or tailored lab tours for a small group of supporters.
· Represent ARUK at Philanthropy Team events, and at other ARUK events where major donors or the representatives of charitable trusts may be attending.
Knowledge, skills and experience needed:
· Demonstrable experience gained working in a major gifts fundraising or client relationship management role.
· Demonstrable experience of developing long-term/ strategic relationships.
· Demonstrable experience of developing relationships/ influencing through face-to-face contact.
· Demonstrable experience of working effectively without close supervision.
· Good understanding of the principles of major gifts fundraising.
· Experience working in a target-led environment.
· Excellent communicator with an ability to build strong relationships and inspire confidence and respect at all levels.
· Very strong, versatile written communication skills, with an ability to write persuasively for a range of audiences.
· Excellent listening skills, receptive to feedback and demonstrates flexibility, curiosity and an ability to learn.
· Strong team player who can work both independently and collaboratively with internal and external stakeholders.
· Excellent planning and organisational skills, with an ability to plan and set goals, work to deadlines and reprioritise work in accordance with the organisational needs.
· Demonstrates strong negotiation, influencing and decision-making skills, particularly when there are conflicting points of views.
· Demonstrates a proactive and pragmatic approach to investigating and solving problems, strives for continuous improvement and identifies ways to deliver creative and innovative solutions.
· A good blend of strategic and analytical thinking; with an ability to see the bigger picture.
· Strong attention to detail, sets high standards and strives for excellence.
· Ability to absorb and process new information quickly, including ability to grasp complex scientific concepts to a reasonable level.
· Driven and highly proactive - adept at spotting opportunities and maximizing them.
· Adaptable and flexible with a growth mindset, with a willingness to undertake occasional work in the evening.
· Thrives within a fast-paced environment, with an ability to remain calm under pressure.
· Strong ethical standards and a high level of personal integrity.
· Excellent IT skills in Outlook, Word, Excel and PowerPoint.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £48,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 4th October 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Smile Train is the world’s largest cleft-focused organisation, supporting life-changing surgery and comprehensive cleft care for children and adults globally. Through its unique local model, Smile Train has supported more than 2 million surgeries and works with medical partners across 75+ countries to deliver sustainable, high-quality care.
The UK plays a vital role within this global organisation, contributing significant income, insight and strategic input. The UK programme is performing strongly, with income expected to reach c.£14–15m this year, underpinned by a successful individual giving and legacy programme.
Smile Train is now entering its next phase of growth in the UK, with a clear opportunity to build and strengthen high-value income, particularly across major donors and mid-value giving.
Reporting to and working closely with the Director of UK Fundraising, you will manage a portfolio of donors and prospects, with significant opportunity to deepen relationships and grow supporters into higher-value philanthropy over time. This will be a hands-on, relationship-led role focused on building meaningful engagement and delivering long-term income growth.
This role offers an ambitious, skilled relationship developer the opportunity to build and grow Smile Train UK's major donor programme as part of its new five-year strategy, with strong organisational investment in philanthropy.
Working closely with a highly experienced and collaborative Director of UK Fundraising and broader fundraising team, you will contribute to developing ways of working, testing engagement strategies, tailoring the compelling case for support and working closely with colleagues in the UK and globally.
As Philanthropy Manager, you will:
- Manage and develop a portfolio of c.120–150 donors and prospects, primarily giving at mid-value level (up to c.£5k) with significant headroom for growth
- Build strong, long-term relationships with supporters through tailored cultivation, solicitation and stewardship
- Identify and engage new prospects, developing a sustainable pipeline of future high-value donors
- Develop and deliver individual engagement plans to retain and upgrade donors over time
- Prepare high-quality proposals, reports and communications to support donor engagement
- Support the development of Smile Train’s high-value case for support and fundraising approach in the UK
- Work closely with the Director of UK Fundraising and global colleagues to align activity and maximise opportunities
- Contribute to events, donor visits and wider engagement activity
- Maintain accurate records and support effective pipeline and performance management
Essential skills and experience:
- Experience of relationship fundraising, with exposure to major donors or mid-value giving. Other relationship-driven fundraising experience will be considered, for instance with trusts and foundations or corporate partnerships, where you can evidence income generation via relationship-building with HNWIs or purse-string holders.
- A track record of generating substantial income and securing 5-figure or higher gifts
- Confidence in managing a portfolio and delivering personalised donor engagement
- Strong written and verbal communication skills, including the ability to develop compelling proposals
- A proactive, organised and hands-on approach, with the ability to manage multiple priorities
- The ability to work both independently and collaboratively within a team
Desirable:
- Experience of working within a developing or growing high-value fundraising programme
- Exposure to international development, global health or a similarly mission-led environment
- Knowledge and use of Salesforce CRM
- Experience working within a global or matrix organisation
Smile Train UK offer an excellent employee benefits package, which includes:
- 28 days annual leave plus bank holidays
- Private Medical Insurance
- Life Assurance
- Income Protection
- Up to 7 days paid sick leave per year
- “Sunshine Fridays” early Friday finish across summer months
Smile Train UK is partnering with Laura Macnamara at QuarterFive on this appointment.
A cover letter is not required when applying via CharityJob. However, we would welcome any additional information you can provide to demonstrate how your experience and skills align with the person specification.
Laura will provide full support to suitable candidates who are invited to progress to the formal application stage.
We are grateful for the time and interest of everyone who applies. Due to the anticipated volume of applications, we may not be able to respond individually to every applicant. Candidates selected to progress will be contacted directly.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As Area Manager you will oversee delivery of high-quality services across Wales. This includes:
- Developing delivery, business and social value improvement plans to meet these needs and identify income generation and/or fundraising opportunities to support business development initiatives.
- Driving continuous improvement of performance through use of data and other operational information to ensure teams perform to the highest standards at all times.
- Helping to build on and lead external relationships promoting positive working relationships to ensure the best possible support and outcomes is provided to eligible service users.
- Ensuring we are meeting the needs of our service users to a standard as expected of our commissioners and partners.
As Area Manager, you will develop and maintain effective relationships and formal partnerships across organisations and with key stakeholders, and promote and develop the services of VS. You will be responsible for leading the designated area strategically and ensuring it complies with national service delivery standards and best practice guidelines. You will also represent the charity in an appropriate and professional manner to commissioners, stakeholders, external bodies and the media, whilst acting as a voice for victims to the wider community.
Key Responsibilites
- ensure the successful delivery of a high quality, efficient and responsive services to victims
- identification of income growth and partnership opportunities and building relationships with relevant commissioning bodies and other stakeholders
- focus on team development, and the monitoring of performance and quality
- good understanding of government policy that is specific to Wales is essential for this role.
Please note that travel across a large area is an essential part of this role and you may be asked to work unsociable hours on occasion. You must be able to attend in person meetings with commissioners and partners across Wales as well as attending offices to meet staff.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
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Area Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Area Manager
Location: Royal Borough of Kensington and Chelsea (RBKC) managing a range of services dispersed throughout the area, in which travel will be required. Unfortunately some sites including the base office does not have step free access
Salary: £45,000
Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as per service and resident requirements, which also includes forming part of the managers out of hours on call rota.
This role requires a minimum of 4 days in the office per week.
About the Role
We are seeking an Area Manager to lead our Complex needs service which is based across Royal Borough of Kensington and Chelsea. You will be responsible for managing Service Managers across the area. The service is dispersed into several accommodations with around 153 residents in total. The residents in our services are those who have experienced homelessness and have face challenges such as mental health, substance use or have an offending background.
In this role, you will lead the team with overall leadership to support, enable, and empower your team to deliver high quality support to our residents. You will drive service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma and psychologically informed environment. You will ensure the services run smoothly in collaboration with the team, wider teams, and external partners. We're looking for someone who is solution focused, has experience within a similar service environment, and can create a safe space for individuals to learn, and grow.
Key Responsibilities Include:
- Monitor and analyse service performance data and key performance indicators
- Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
- Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
- Support with day to day tasks within the service, supporting the team to deliver the best possible outcomes with their residents
- Lead the day to day operational delivery of the service.
- Risk Management ownership, ensuring processes and policies are followed.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Striving to ensure excellence and quality in our service delivery.
- Financial Management of service budget with cost saving mechanisms.
About You
We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will be knowledgeable of the different types of complex needs and different support needs of our residents. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals.
- Previous leadership experience, and ability to take responsibility for the full service, ensuring service outcomes, KPI's and requirements are met.
- Demonstratable experience in leading a service/team in a similar capacity.
- Previous experience in supported housing, homelessness, complex needs, mental health, social care, or substance use services
- Ability to provide high quality support and line management to staff.
- Ability to motivate and empower a team to achieve KPI's
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
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Deputy Area Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Deputy Area Manager - ftc
Homebased (travel across South Wales)
£45,651 per annum + £1,500 per annum (Out of Hours Allowance) + £750 per annum (Homeworking Allowance)
Salary & Homeworking Allowance will be pro-rata if offered a 9-month ftc
35 hours | Mon–Fri | FTC - 9 - 12 Months - (depending on substantive postholders' return)
Why Join TACT?
- Top 5 UK Charity to Work For (2024)
- 97% proud to work at TACT | 92% love working here
- Not-for-profit – every surplus reinvested into children, carers & staff
- Children’s voices shape every decision, system, and improvement we make at TACT.
- Flexible homeworking from day one
- Trauma-informed, values-led organisation
Benefits
- 31 days annual leave + 8 bank holidays
- 55p per mile business mileage
- Stakeholder Pension (salary sacrifice)
- Family-friendly & flexible working policies
- Volunteer days
Wellbeing & Non-Salary Benefits
- Homeworking IT bundle + home office loan
- HelpHand EAP (24/7 GP, CBT, physio, mental health support)
- Over 35 hours a year of access to on line wellbeing events and team wellbeing days
- Menopause Policy + free clinician appointments
- Regular team wellbeing & connection events
Training & Career Development
- Excellent learning & development programme
- Opportunity to grow therapeutic & trauma-informed practice
- Supportive leadership and clear career progression pathways
- Involvement in innovative projects (e.g. TACT Connect, Health, Education)
The Role
You’ll work closely with foster carers and social work colleagues to deliver high-quality, trauma-informed support and improve outcomes for children and young people.
Key Responsibilities:
- Practice responsibility for areas of TACT Wales, including managing Social Work staff, Students, Placement team, Admin Team and Children’s Support Workers.
- In conjunction with the Fostering Service Manager, ensure the recruitment, selection, supervision, performance reviews and PDP’s of supervisees
- Undertake HR related matters as required in liaison with TACT’s People Department (in conjunction with the Fostering Service Manager).
- Support the area management team in planning and managing appropriate social work, outreach, out of hours support and administrative arrangements.
- Assist the Fostering Service Manager in the management and leadership of the team, using a trauma-informed therapeutic approach.
- Supporting the co-ordination of out-of-hours rotas and a daily duty rota.
- Prepare and contribute to regular team and management meetings and development of the service including business and practice planning.
- To ensure all practice follows TACT’s child protection procedures.
- Managing complex child protection and safeguarding concerns within regulatory, policy and procedural guidelines.
- Responsibility for quality assurance in relation to case files
- You may also be responsible for supervising a small number of foster carers dependent on need and/or complexity.
What You’ll Need
- Relevant Social Work Qualification
- Social Care Wales Registration
- Post-qualifying experience which should include at least 2 years in familyplacement work or post-qualifying experience in other childcare settingswhichmustincludestatutory
- Experience in working with and on behalf of children, using a trauma-informed therapeutic approach
- A good working knowledge of relevant child-care and fostering legislation
- A good working knowledge of child protection / safeguarding children procedures
- Ability to assess and support families and match their skills with childrenneedingplacements.
- Abilitytowriteclear reportsandmaintainclearcaserecords.
- Enhanced PVG (processed by TACT)
Travel
- Homebased role
- Monthly face-to-face meetings in Wales
- Additional travel for training, team and carer events
Key Dates
- Closing Date: Sunday, 27th September 2026 (midnight)
- Interviews: Monday, 12th October 2026 (Microsoft Teams)
Safeguarding Commitment
Safeguarding is everyone’s business, and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
Apply early - we may close the role if we receive a high volume of applications.
#LI-JS1
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About the role
The Motability Foundation is recruiting two Policy Managers to join its newly established policy team, which sits within the Communications department. These roles will lead discrete policy areas, develop robust policy positions, and support the Motability Foundation in improving transport accessibility for disabled people.
The Motability Foundation is building a future where all disabled people have access to accessible transport options so that they can make the journeys they choose. To achieve our ambitions, the Motability Foundation works closely with a wide range of stakeholders to develop, and then advocate for, policy and legislative solutions which result in tangible, real-world change. These roles are exciting opportunities for applicants who wish to play a crucial role at one of the UK’s foremost charities in doing this.
The successful applicants will work closely with the Government Relations and Public Affairs team, as well as colleagues within the Motability Foundation and at Motability Operations, to advance our policy priorities, support the integrated communications strategy, and help raise the profile of issues affecting disabled people in their everyday lives. You will also engage regularly with policymakers and external organisations.
These roles will suit experienced, proactive and collaborative policy professionals who want to strengthen their advocacy experience and help make transport more accessible and inclusive for disabled people.
What you’ll be doing
As a Policy Manager, you will lead policy work across agreed priority areas. This will include:
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Developing robust policy positions, from defining the problem and intended outcomes, to assessing evidence and options, testing discoverability, and making clear recommendations – working closely with colleagues within the Motability Foundation and at Motability Operations, and external stakeholders.
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Drafting high-quality policy outputs, including policy briefings, consultation responses, calls for evidence, and external correspondence.
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Collaborating closely with Communications teams colleagues to promote policy positions to government, public and professional audiences, including contributing to campaign development.
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Tracking political, legislative and policy developments, horizon-scanning for risks and opportunities and adapting policy positions and plans as needed.
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Building trusted external relationships with policymakers, industry stakeholders and others who shape or influence policy – namely, disabled people and Disabled People’s Organisations. You must be comfortable with effectively communicating complex policy positions to a wide range of stakeholders.
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Working collaboratively across the organisation to ensure policy work is aligned and informed by wider insight.
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Contributing to the development of the policy function, including its priorities, ways of working, and culture of collaboration, openness, and continuous improvement.
Your experience
We are particularly interested in candidates with experience in one or more of the following areas: disability and welfare, transport, tax and fiscal policy, or growth policy. Where candidates do not have direct experience, they should be able to demonstrate strong policy skills and the ability to apply them quickly to complex issues.
Must haves:
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Strong experience in policy analysis and developing evidence-led and creative policy positions - ideally on high profile and pivotal policy.
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Demonstrable experience of communicating policy to senior officials, Ministers, advisers, Parliamentarians and wider industry stakeholders, both verbally and through high-quality written outputs.
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Strong understanding of UK and devolved policy-making and legislative processes, and strong political acumen and awareness of UK and devolved governments’ priorities.
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Understanding of, or commitment to developing expertise in, disability, accessibility, and inclusive transport policy.
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Ability to work collaboratively within a larger team and a complex matrix organisation, and build effective internal and external relationships.
Nice to haves:
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Educated to degree level in a relevant discipline.
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Policy experience in the public, charity or not-for-profit sectors and/or in government (particularly HMT, DWP, No 10, BIST or DfT), Parliament, devolved administrations, or local government.
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Experience helping to establish, improve or professionalise policy processes in an organisation.
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Experience informing organisation-wide campaigns with policy expertise, insights and advice.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
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Camphill Village Trust is a social care provider and charity rooted in nature and community, supporting adults with learning disabilities, autism, and mental health support needs to live healthier, more active and independent lives.
For over 70 years we have pioneered a different kind of care – shaped by place, purpose, and the natural world. We believe care should do more than meet needs, it should create opportunity, belonging, and purpose. By rooting our support in meaningful work, relationships, and the natural environment, we help people to build skills, confidence, and independence.
Do you want to make a difference and help us achieve our vision?
The Marketing Manager will lead activity that grows awareness of our charity, our social enterprises/ retail arm, and our fundraising work. The role will develop and deliver clear, compelling marketing that strengthens our brand, reaching new audiences, and inspires people to connect with our mission.
Working closely with colleagues across the Trust, the postholder will shape and implement marketing that supports fundraising and social enterprise growth. They will use insight, creativity and storytelling to bring our purpose to life, create products that land and champion consistent, audience-focused marketing across all channels.
As a key leader within the Communication and Marketing team, this role will provide strategic marketing expertise, contributing to department strategy, planning and decision-making.
Main Responsibilities
- Exceptional communication skills, with the ability to translate complex work into simple, engaging messages and campaigns.
- Plan and deliver integrated campaigns across digital, print, social media, and in-person environment.
- Use audience insight and market analysis to develop fundraising products and identify opportunities for growth and engagement.
- Work collaboratively across teams to ensure consistent messaging and strong brand use.
- This role will lead specific projects and will be expected to understand how to motivate project teams well and deliver high quality results in a timely manner.
Knowledge & Experience
- Proven experience as a Marketing Manager or similar, ideally within a charity, social enterprise, or values-driven organisation.
- Experience of product development for fundraising.
- Strong understanding of digital marketing, analytics, and audience-focused content creation.
- Experience delivering integrated campaigns that drive awareness and engagement.
- Knowledge of brand development and how to maintain consistent messaging across channels.
Personal Attributes & Key Competencies
- Exceptional communication skills, with the ability to translate complex work into simple, engaging messages and campaigns.
- Creative thinker with a strategic mindset and strong problem‑solving abilities.
- Organised and proactive, able to manage multiple projects and deadlines.
- Collaborative, with the ability to work confidently across teams and build strong relationships.
- Data‑informed, comfortable using insight to shape decisions and improve performance.
- Calm under pressure, with a positive, solutions‑focused approach.
- Commitment to diversity and anti-oppressive practice in all areas of work.
- Self-motivation, able to prioritise workload and operate without close guidance from a manager.
- A high degree of tact and diplomacy.
Position: Marketing Manager
Responsible to: Head of Communications and Marketing
Location: Hybrid with at least one day per week based at one of our communities. Candidates will need to live within easy commuting distance of Delrow (near Watford), St Albans, Grange Village and Oaklands Park (Newnham on Severn), Taurus Crafts (Lydney), Stourbridge, Croft (Malton), Botton Village (near Whitby) or Larchfield (near Middlesbrough).
Hours: 37.5 hours per week, Monday - Friday.
Salary: £38,110 - £42,230 per annum, dependent on skills and experience.
Annual Leave and Benefits:
- 28 days paid annual leave plus statutory bank holidays
- The option to buy and sell annual leave
- Company sick pay after one month starting at 4 weeks and increasing to 12 weeks with service
- Life Cover for all employees
- Pension scheme
- Employee Assistance Program
- Blue Light Card
The client requests no contact from agencies or media sales.
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The Suicide Bereavement Specialist Manager leads and manages a team of approximately 10–12 Suicide Bereavement Specialists, providing strong and supportive management alongside clear professional accountability and oversight of practice.
The postholder will also maintain a small caseload of approximately 5–10 beneficiaries, enabling them to remain connected to frontline practice and the experiences of people accessing the service.
The postholder has operational responsibility for the beneficiary journey from the point a referral enters the service through assessment, triage and allocation to a Suicide Bereavement Specialist, and for ensuring that subsequent support is safe, timely, appropriate, person-centred and delivered to Pete’s Dragons’ expected standards.
Relationship with the Beneficiary Services Manager
The Beneficiary Services Manager holds overall strategic responsibility for Beneficiary Services, including the direction, development and performance of beneficiary-facing services across Pete’s Dragons.
The SBS Manager holds operational responsibility for the day-to-day delivery, management and quality of the Suicide Bereavement Specialist service.
The SBS Manager is expected to exercise appropriate professional and managerial autonomy in the daily operation of the SBS service, escalating significant safeguarding, workforce, performance, capacity, service-quality or organisational concerns to the Beneficiary Services Manager.
The two roles will work closely together to ensure that strategic decisions are translated into consistent, safe and effective practice.
Key Responsibilities
Referral, Triage and Allocation
The SBS Manager will:
- Take overall responsibility for all incoming referrals to the SBS service from the point of entry through to allocation.
- Review referrals to establish need, urgency, risk, suitability and any additional considerations affecting the provision of support.
- Ensure referrals are processed promptly and in accordance with Pete’s Dragons’ referral pathways, eligibility criteria and service standards.
- Identify and appropriately escalate safeguarding, suicide risk or other significant concerns arising during the referral process.
- Allocate beneficiaries to the most appropriate SBS, considering individual need, practitioner skills and experience, existing caseload, capacity, location and other relevant factors.
- Maintain oversight of referrals awaiting allocation and ensure that beneficiaries do not become lost or unnecessarily delayed within the system.
- Monitor demand, waiting times, caseloads and team capacity and raise emerging pressures with the Beneficiary Services Manager.
- Ensure referral and allocation decisions are clearly and appropriately recorded.
Management and Leadership of the SBS Team
The SBS Manager will:
- Provide day-to-day leadership and management to approximately 10–12 Suicide Bereavement Specialists.
- Lead regular individual management 1:1s with each SBS.
- Lead group supervision and reflective practice opportunities as required.
- Lead daily SBS team meetings and scheduled practice meetings.
- Create a team culture which combines compassion and psychological safety with professional accountability and consistently high standards.
- Maintain regular contact with staff working across different Pete’s Dragons locations.
- Ensure staff have appropriate opportunities to raise concerns, discuss difficult work and seek management guidance.
- Monitor individual workload, caseload and capacity and intervene where concerns arise.
- Support staff wellbeing while maintaining clear expectations regarding professional responsibilities and service delivery.
- Provide appropriate telephone management support for SBS staff working outside normal office hours as required.
Quality Assurance and Practice Standards
The SBS Manager will hold responsibility for the quality of SBS practice and will:
- Undertake formal case audits for each SBS on a quarterly basis.
- Regularly review the quality, accuracy and completeness of beneficiary records and case documentation.
- Monitor SBS practice against Pete’s Dragons’ policies, procedures, practice standards and expected professional boundaries.
- Arrange and review recorded beneficiary sessions at appropriate intervals as part of ongoing practice quality assurance and practitioner development.
- Provide constructive feedback following practice reviews and agree actions or development plans where required.
- Identify excellent practice and ensure learning is shared across the team.
- Identify practice which falls below the expected standard and take timely action to support improvement.
- Monitor beneficiary engagement, missed appointments, case progression, case duration and closure practices.
- Ensure concerns regarding practice, conduct, competence or beneficiary safety are appropriately documented, addressed and escalated.
- Promote reflective professional practice and continuous improvement throughout the SBS team.
Safeguarding and Risk
The SBS Manager will:
- Act as a Designated Safeguarding Officer (DSO) for Pete’s Dragons. Appropriate DSO training can be provided where required.
- Share responsibility for the management and oversight of safeguarding cases within the organisation.
- Provide advice and support to SBSs where safeguarding concerns arise.
- Ensure safeguarding concerns are identified, recorded, escalated and acted upon in accordance with Pete’s Dragons’ Safeguarding Policy and relevant statutory guidance.
- Work collaboratively with other safeguarding leads and senior managers where complex or significant concerns arise.
- Promote confident and consistent safeguarding practice throughout the SBS team.
- Ensure staff understand the distinction between safeguarding, suicide risk, clinical concern and other forms of beneficiary risk and follow the appropriate organisational pathway.
Beneficiary Casework
To remain connected to frontline practice, the SBS Manager will:
- Maintain a small caseload of approximately 5–10 beneficiaries.
- Provide high-quality suicide bereavement support in accordance with Pete’s Dragons’ practice model, policies and standards.
- Maintain timely, accurate and appropriate case records.
- Model excellent professional boundaries, beneficiary communication and case management.
- Participate in appropriate clinical supervision for their own beneficiary work.
- Ensure management responsibilities remain the priority of the role and that their personal caseload does not compromise their availability to manage the service or support the SBS team.
People Management and HR
The SBS Manager will be responsible for all routine HR management relating to their direct reports, including:
- Recruitment and selection of Suicide Bereavement Specialists.
- Induction and probation.
- Regular management supervision.
- Annual appraisal and performance review.
- Identifying individual and team development needs.
- Supporting professional development and CPD.
- Attendance and absence management.
- Managing annual leave and ensuring adequate service capacity.
- Addressing performance, capability, conduct or behavioural concerns promptly and appropriately.
- Supporting staff wellbeing and identifying when additional support may be required.
- Working with the Beneficiary Services Manager and other appropriate colleagues on formal HR matters where necessary.
- Maintaining appropriate and confidential management records.
Training and Development
The SBS Manager will:
- Identify individual and collective training and development needs across the SBS team.
- Ensure mandatory training remains current.
- Support SBSs to develop their knowledge, confidence and professional practice.
- Use case audits, recorded-session reviews, supervision, beneficiary feedback and other quality measures to identify areas for development.
- Contribute to the development and delivery of internal practice training and workshops.
- Support newly appointed SBSs through induction and their transition into independent practice.
Policy, Procedure and Service Development
The SBS Manager will:
- Ensure organisational policies, procedures and agreed ways of working are consistently implemented within the SBS team.
- Communicate changes in policy or practice clearly and ensure staff understand what is expected of them.
- Monitor compliance and address inconsistent practice.
- Contribute frontline operational knowledge to the review and development of policies, procedures, pathways and practice standards.
- Support the Beneficiary Services Manager in implementing service developments and organisational change.
- Identify opportunities to improve beneficiary experience, efficiency, quality and consistency.
Monitoring and Reporting
The SBS Manager will maintain an accurate operational picture of the SBS service, including:
- Referral volumes.
- Referral processing and allocation.
- Waiting times.
- Individual and team caseloads.
- Team capacity.
- Beneficiary engagement.
- Case progression and closures.
- Safeguarding and risk themes.
- Quality assurance findings.
- Staff performance and development.
- Emerging operational risks or pressures.
The postholder will provide appropriate information and reporting to the Beneficiary Services Manager and ensure significant concerns are escalated promptly rather than waiting for routine reporting arrangements.
General Responsibilities
The postholder will:
- Work across Pete’s Dragons Devon locations as required.
- Represent Pete’s Dragons professionally with beneficiaries, colleagues, partners and external agencies.
- Maintain appropriate confidentiality and comply with data protection requirements.
- Work within Pete’s Dragons’ policies, procedures, values and professional standards.
- Attend relevant internal and external meetings.
- Maintain appropriate professional boundaries at all times.
- Undertake relevant training and continuing professional development.
- Work flexibly where reasonably required by the needs of the service.
- Participate in a limited out-of-hours telephone support arrangement for SBS staff undertaking authorised out-of-hours work.
- Undertake other reasonable duties consistent with the seniority and purpose of the role.
Person Specification
Essential
Experience
The successful candidate will have:
- Significant experience of managing and leading staff.
- Experience of managing a team delivering services to people with complex emotional or mental health needs.
- Relevant experience within mental health, bereavement, psychological support, social care or a closely related field.
- Experience of managing staff performance, development, wellbeing and HR matters.
- Experience of quality assuring professional or support-based practice.
- Experience of managing risk and making sound professional decisions in complex situations.
- Experience of working with confidential and sensitive information.
- Experience of balancing competing demands and managing a busy operational service.
Knowledge and Skills
The successful candidate will demonstrate:
- Strong leadership and people-management skills.
- A sound understanding of mental health, emotional distress, grief and vulnerability.
- The ability to assess information and make proportionate decisions regarding risk, urgency and service response.
- Strong safeguarding awareness and a willingness to undertake DSO training where not already qualified.
- The ability to challenge poor or unsafe practice appropriately and constructively.
- The ability to provide clear feedback and support staff development.
- Excellent organisational and workload-management skills.
- The ability to monitor service capacity and allocate work fairly and effectively.
- Strong written and verbal communication skills.
- Confidence in managing difficult conversations.
- Good professional judgement and the ability to know when matters should be escalated.
- Strong IT skills and the ability to use electronic case-management systems effectively.
- The ability to analyse service information and identify trends, risks and areas requiring improvement.
Personal Approach
The successful candidate will:
- Combine compassion with professional accountability.
- Be calm and confident when managing complex or emotionally demanding situations.
- Be approachable without losing appropriate managerial boundaries.
- Be willing to make and stand behind difficult decisions.
- Be curious about practice and committed to continual learning and improvement.
- Understand the importance of reflective practice when working with suicide bereavement.
- Be comfortable working within a service where risk, grief, trauma and emotional distress are part of everyday practice.
- Demonstrate integrity, discretion and sound judgement.
- Share Pete’s Dragons’ commitment to providing timely, appropriate and professional support following suicide bereavement.
Practical Requirements
- Full UK driving licence.
- Access to a vehicle for work purposes.
- Ability and willingness to travel regularly between Pete’s Dragons locations and elsewhere across Devon.
- Ability to work flexibly according to service requirements.
- Ability to participate in limited out-of-hours telephone support for SBS staff.
Desirable
- Previous experience of suicide bereavement or postvention services.
- Previous experience of managing a geographically dispersed team.
- Safeguarding/DSO training.
- Experience of conducting case or practice audits.
- Experience of reviewing recorded professional practice sessions.
- Experience of delivering supervision, reflective practice or professional development sessions.
- Experience of recruitment within health, mental health, social care, bereavement or similar services.
- Knowledge of trauma-informed and person-centred approaches.
Scope and Accountability
This is a significant operational management role with responsibility for both people and practice.
The SBS Manager is accountable for ensuring that the SBS team is appropriately managed, beneficiaries are allocated safely and promptly, the quality of support is actively monitored, concerns are addressed rather than allowed to drift, and the Beneficiary Services Manager has an accurate understanding of the performance, capacity and risks within the service.
The postholder is expected to exercise professional judgement and autonomy within their delegated responsibilities while recognising when an issue requires escalation or strategic decision-making by the Beneficiary Services Manager.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Clinical Services Manager
Location: Finsbury Park, London, with limited travel outside London
Hours: 21 hours per week, with occasional out-of-hours work
Salary: £40,800 pro rata (21 hours per week)
Contract: Permanent
Reporting to: Director of Clinical Services
Is this role for you?
icap is looking for an experienced and committed Clinical Services Manager to join our team.
This is an opportunity for an experienced clinician with strong clinical management and people-management skills to deliver high-quality, accessible therapy to culturally sensitive services.
You will ensure clients receive a high-quality service from referral through to allocation and ongoing therapy.
You will be a senior clinical resource within the organisation, providing clinical consultation and guidance, particularly around risk and safeguarding.
Key responsibilities:
- Provide clinical leadership and management
- Oversee the client journey
- Provide senior clinical advice and consultation
- Support and develop our clinical teams
We are looking for:
- Full professional membership, registration and accreditation with UKCP, BPS, BPC, BACP or equivalent.
- At least five years’ post-qualification therapeutic experience with adults who have experienced childhood trauma.
- Experience of, and commitment to, working across different cultural contexts
- Working knowledge of CORE or similar
- Excellent communication, interpersonal and people-management skills.
- The ability to work independently and as part of a collaborative team.
- Up to date with legislation, safeguarding and clinical governance requirements.
- An understanding of Irish history, culture, identity and the experiences of Irish communities.
Desirable
Training in additional therapeutic approaches such as Sensorimotor Psychotherapy, Somatic Experiencing, IFT, EMDR or Integrative Counselling.
For more info:
Please see the attached full Job Description and Person Specification, we would love to hear from you.
Benefits of working with ICAP:
- Generous annual leave plus bank holidays
- Employee Assistance Programme (GP, counselling, finance etc.)
- In role training
- Supervision (external)
- Pension auto enrolment
- Free eye tests
Clinical Services Manager | Clinical Management | Clinical Services | Therapy Services | Clinical Governance | Trauma-Informed Practice | Service Development | Mental Health




