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The Communications Manager is a key role in the planning and delivering of high quality, integrated internal and external communications to increase awareness of and drive engagement with The Children’s Trust, as part of the Fundraising and Communications Directorate. Working alongside senior colleagues in marketing, media and digital, the role helps ensure our communications are well planned, effective, aligned and consistent, using insight and evaluation to demonstrate impact.
Consistency of Brand and Messaging, content and story gathering
- Build relationships with staff, volunteers and families, telling the stories of The Children’s Trust, to be delivered through a number of channels and who can, alongside celebrities, become ambassadors for the charity
- Drive consistent use of The Children’s Trust key messages across all communications channels
- Work alongside the Senior Marketing Manager to keep style guidelines updated and refreshed on a regular basis
- Work with the Senior Media and Communications Manager to ensure communications collateral is regularly updated, particularly where children and families feature, ensuring it is in line with the charity’s consent process
- Work with the creative team to ensure brand guidelines are refreshed and updated and that there are toolkits and templates available to wider staff
- Assist withthe creation and production of key reports e.g. Quality Report, Annual Report
External Communications
- Work with the Senior Media and Communications Manager to assist with The Children’s Trust press office function, including being part of an out-of-hours press office rota during key periods
- Support a programme of proactive public relations and communications campaigns across a range of media channels, driving awareness of the charity to target audiences
- Support the Head of Marketing and Communications with issues and reputation management
- Help to quickly develop appropriate strategies for responding to a wide range of issues and incidents, whilst liaising with other stakeholders to create and publish the required collateral
- Work with internal stakeholders to identify and create stories and content that supports internal and external marketing and communication activity
- Support the organisation’s approach to volunteer and alumni engagement
- Support the Digital Manager with creating content for and updating The Children’s Trust website and The Children's Trust school website
- Oversee the consent process for work with families ensuring that images and information on the children and young people we support is in line with The Children’s Trust policies and procedures.
Internal Communications
- Be part of a core team to plan and implement an internal communications programme across the charity
- Ensure messages and information is developed and shared appropriately across the organisation
- Monitor key issues and provide guidance and counsel on staff engagement and communications, external communications content in support of agreed projects and objectives
- Work with the Senior Media and Communications Manager and Head of Marketing and Communications to draft internal communications across the charity’s internal communications channels
- Work with wider directorate to evaluate success of existing internal communications and develop new ideas
- Oversee content planning and updating and supporting colleagues to manage their areas on our staff intranet The Loop
Marketing and Communications Management
- Work with fellow managers in the team (currently Senior Media and Communications Manager, Senior Marketing Manager and Digital Manager) to lead the development and implementation of marketing and communications strategies to support the delivery of The Children’s Trust’s strategic objectives
- Conduct monitoring and evaluation to demonstrate the impact of the team’s work
- Provide strong project management for communications projects and campaigns, ensuring work is delivered efficiently, collaboratively and to a consistently high standard
- Develop strong relationships, internally and externally, and role model this to wider members of the department and directorate
Fundraising Communications / Income Generation Communications
- Work with fundraising and retail colleagues within the directorate to plan, execute and evaluate communications campaigns which supports income generation, in line with the fundraising objectives of the charity
- Support the Digital Manager with creation and distribution of marketing emails and creation of reports
- Business Development – working with the team to support campaigns which support the business development objectives of the charity, to promote support the department with its stakeholder engagement to professionals and parents.
Interview date: w/c Monday 1st June 2026
Staff benefits include free staff parking, and more… read more below
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Project Manager (Cascade Wellbeing Project)
Part Time – 21 hours (3 days) per week
Salary £24,000 (£40,000 FTE)
We are seeking a Project Manager to deliver the Cascade Project – a partnership between the St Benedict’s Centre and the Diocese of Rochester. The project aims to develop a programme of initiatives and interventions to support frontline church leaders (lay and ordained, including Headteachers of church schools) with their wellbeing.
The project has been under development for the past year. The Project Manager will lead the project from development to implementation. Funding has been committed by the Church Commissioners for the first 4 years of the implementation period.
The Project Manager will provide overall leadership for the Cascade project, taking responsibility for setting culture and strategy and vision, developing strong and successful relationships with key external partners, delivering an imaginative programme (in person and online) to support the wellbeing of lay and ordained church leaders (including Headteachers of Church Schools) in the Diocese of Rochester and beyond, and ensuring that there are sufficient resources available for Cascade to flourish.
Candidates should have experience of leadership in a church setting with project management experience. You should have an understanding of wellbeing issues for frontline workers and knowledge of a variety of therapeutic processes and other interventions. You will have excellent organisational and communications skills.
Please see the attached Job Description for a full list of responsibilities, which include:
· Developing a clear vision and strategy for the project, ensuring that all necessary resources are in place for the project to flourish
· Developing, delivering and sustaining an imaginative and adaptive programme of interventions to support the wellbeing of lay and ordained church leaders, including workshops, peer support, therapy, counselling, one-to-one support, coaching, conferences, retreats, speakers on specific topics, etc
· Responsibility for building strong and effective relationships/partnerships with external stakeholders
Please note that we are advertising this role in parallel with the role of St Benedict’s Centre Warden. While the two roles are distinct, they are inter-related. We are open to flexing both appointments where one person is interested in holding both part-time roles together.
What we can offer:
· Flexible working, Hybrid working and TOIL
· Generous holiday entitlement
· Contributory pension scheme
· Access to an Employee Assistance programme
This is an employed post, if you are an ordained candidate wishing to remain a member of the clergy pension scheme, please contact us for a discussion about salary and pension.
The St Benedict’s Centre is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes. We are committed to the Diocese of Rochester’s aim to achieve diversity by seeking UKME/GMH colleagues and those from a wide-range of backgrounds, to help create a culture of inclusion and belonging.
Closing date for applications: Friday 12 June
Interviews will be held: Wednesday 1 July
A diverse and vibrant community of faith, we share the vision that we are Called Together to change, serve and grow the Church



The client requests no contact from agencies or media sales.
Please note: This role is called Business Development Manager – Local Statutory Commissioners internally.
Age UK is looking for an experienced statutory funding professional play a vital role in supporting local Age UK federation partners to sustain and grow statutory income - including leading/supporting collaborative bids to regional/combined commissioners; creating and maintaining statutory commissioning knowledge hubs - with shared tools and knowledge; enabling access to quality third party support; providing 'critical friend' and other opportunity specific support through clear pathways and Service Level Agreements. This is a great opportunity for someone who enjoys enabling others to succeed, navigating complex commissioning environments, and turning collective effort into lasting impact for older people.
This role is one of two newly created Business Development Manager positions. While each post will have a distinct focus - one on local/regional commissioners and the other on national commissioners - the two managers will work closely to ensure strategic alignment and balanced workload across the portfolio.
This is a 24-month fixed term contract. There is potential for the role to become permanent depending on a review of business needs.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office - currently once a week on a Thursday and may involve occasional travel for meetings and cultivation events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Age UK internal grade: 5L
Last date for applications Monday 25th May 2026.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience leading or supporting securing six and seven figure statutory contracts for charities. A, I
- Experience of managing or supporting relationships with key individuals from public sector bodies. A, I
Skills and knowledge
- Understanding of statutory funding processes, including commissioning and procurement. A, I
- Strong communication skills, both written and oral - with the social skills and presence to communicate complex issues to a variety of audiences. I, T
- High levels of gravitas and influencing skills: credible and confident with senior level contacts internally and externally. I
- Excellent levels of financial management and numeracy. A, I
- Ability to distil complex information and convey it powerfully to a variety of different people, including distilling complex issues to understandable and actionable items. I, T
- Ability to manage multiple priorities within a fast-paced environment, ensuring our prospects and donors are at the heart of our fundraising. A, I
- Sound administration skills, including a good working knowledge of MS Office products. I
Personal attributes
- A passion to join Age UK in supporting older people and a belief the support from statutory fundraising is critical to achieving our strategic goals. A, I
- Takes ownership of responsibility - able to identify and deliver the key activities - whilst collaborating and challenging others - that ultimately provide the best pathway for the organisation to realise statutory funding opportunities. I
- Makes things happen, links with others, thinks outside the box, spots where new approaches can achieve desired results, and then delivers at pace. I
- Thrives on collaboration - linking with others with a friendly and engaging approach that enables close working cross-organisationally, two-way challenging conversations and the ability to work confidently and effectively with a wide range of internal and external stakeholders. A, I
- Is resilient to change -flexible, pragmatic, and able to quickly adapt plans in alignment with organisational priorities. I
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience with framework agreements and call offs. A, I
- Experience with shared learning and knowledge management (e.g. bid libraries, support tools, sharing of good practice) A, I
- Experience creating or supporting partnership brokering/consortia bids A, I
Skills and knowledge:
- Understanding of trends in local/regional commissioning. I
Please look at the attached job description for more information on the role responsibilities.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
We are seeking a qualified Solicitor or Legal Executive, to fill the post of Employment Law Manager. We also welcome applications from paralegals with 5 years experience who wish to qualify as a solicitor (England and Wales).
You will be required to provide complex professional legal advice on employment law matters to our management team, national executive committee and members. Managing a team of junior colleagues and supporting their complex casework, you will advise on collective employment law matters and review first stage complaints.
Salary and Location
- Band 4, London Spine points 27-23 or Regional 30-26
- London starting salary: £53,726 p.a. rising to £61,115 p.a. in annual increments or Regional starting salary £49,663 p.a. rising to £56,081 p.a. in annual increments
- PCS London or Region
Successful candidates for the Employment Law Manager will be able to demonstrate:
- Proven experience in an employment law field, or qualified solicitor from any UK jurisdiction.
- Experience in staff management, appraisals, and complaints handling.
- Good communication and negotiation abilities.
- Ability to prioritise and manage workloads.
- Commitment to promoting equality and diversity in the workplace.
- Ability to work collaboratively and manage legal issues.
- Their commitment to the SRA Professional standards and behaviours.
The main duties of the Employment Law Manager role include:
- Delivering legal guidance and representation on employment law issues.
- Providing supportive management for caseworker colleagues.
- Conducting legal research, drafting advice, claims, and other legal documents.
- Providing support to senior colleagues on more complex matters.
- Advising the union on legal aspects of bargaining or campaigning matters.
You will be committed to professional development, through training, appraisal and the use of technology, you will be able to show how you maintain and share your up-to-date knowledge of employment legislation. An understanding of the political processes in the UK and the role and work of trade unions is essential.
Closing date: at 12 midday on Monday 22 June 2026
Interviews will be held in person at PCS Clapham on 8 July 2026 and 9 July 2026
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: EMPLOYMENT LAW MANAGER
Ref: 1026
Grade: Band 4, London or Region
Salary:
London Spine points 27- 23
London starting salary £53,726 p.a. rising to £61,115 p.a.
Regional Spine points 30 - 26
Regional starting salary £49,663 p.a. rising to £56,081 p.a.
Location: London/Region
Purpose of the job:
To deliver a professional legal advice, guidance, and representation on employment law matters to staff and members.
To undertake a management role with direct responsibility for Employment Law Caseworker (B3) ( Paralegals)
Responsible to:
Band 5, National Officer Employment Law
Responsible for:
Band 3 Employment Law Caseworker (Senior Paralegals /Junior Lawyers)
Contacts
External:
PCS Members, elected officials and potential members. Employers, Legal and other advisors. TUC, Members of other trade unions and related bodies. MPs, pressure groups, campaigning bodies and media.
Internal:
PCS Staff and managers across Regions, Senior Management Team, National Management Team and other PCS Departments.
Main duties and responsibilities
1. Key areas
- Undertake training to complete the SQE or specialism in employment law
- Assist in legal research into past cases and documents
- Draft and prepare claims or other legal documents
- Assist in providing legal advice to SMT, NEC, members
- Keep up to date with new developments in employment legislation
- Assist in providing employment law briefings to PCS staff about changes in employment legislation
- Advise members and Reps on wrongful termination and unfair dismissal claims, including reviewing dismissal procedures and advocating for members' rights
- Assist members and reps in cases of workplace discrimination, harassment, or retaliation based on factors such as age, gender, race, disability, or other protected characteristics
- Assist with the development of the Unions policy objectives including the PCS planning process
- Assist with leadership in delivering the unions Legal and Employment Rights strategy
- Provide assistance with the unions bargaining, organising, campaigning, equality, learning and digital agendas
- Manage people and resources in the Legal and Employment Rights Unit
- Provide advice to relevant committees including assisting in the preparation and presentation of reports
- Monitor and report on issues and initiatives as requested
- Assist with input into budgetary processes including bid preparation, monitoring and control where relevant
2. People Management
- Manage work allocation and workflow, future planning and support for officer team/line manager
- Motivate and manage individuals and the team as a whole to provide a high standard of service
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
- Proactively promote diversity in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with Line Manager
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Work effectively with lay officials
- Deputise for Line Manager when required
3. Communication
- Ensure digitalisation, information & communication methods are effectively implemented and used to generate improvements
- Draft complex communications including briefs and reports
- Communicate with members by assisting in the production of circulars and briefings, and by addressing meetings and conferences etc
- As necessary, represent PCS and liaise with outside bodies
4. Casework Management
- Advise in the handling of personal casework
- Liaise with solicitors, internal and external bodies on the handling of personal casework
- Represent PCS or PCS members at official bodies such as employment tribunals, Civil Service Appeal Board, etc.
- Maintain and improve own knowledge of the developments in employment law and practice
5. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
6. Equality
- Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination
7. General
- Participate and input information into PCS planning and budgeting processes
- At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of health and safety at work
- Participate in appraisal, training and development systems
- Act in a manner that enhances the work of the PCS and its overall public image
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post
- Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)
Person Specification: EMPLOYMENT LAW MANAGER
Ref:1026
Date: May 2026
Location: London/Region
ESSENTIAL FACTORS
QUALIFICATIONS
- Newly qualified Solicitor/Legal Executive/Qualifying law degree OR 5 years experience in an employment law related role
EXPERIENCE
- Employment law and legal management, including advocacy and representation
- People management including induction, work allocation, appraisal and conduct
- Leading committees and teams
- Industrial relations and negotiations
- Project management, problem solving and decision making
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Understanding of the political processes in the UK and the role and work of trade unions
- Employment rights, equality legislation, discrimination law and working practices
- Impact and use of Digital and IT applications in a trade union
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to negotiate and form effective working relationships internally and externally
- Ability to work collaboratively and manage complex legal issues
- Ability to identify and set standards and priorities
- Ability to provide timely advice and guidance
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
Please note: This role is called Business Development Manager – National Statutory Commissioners internally.
Age UK is seeking an experienced statutory funding professional to play a key role in ensuring that Age UK is strategically positioned, prepared and able to secure statutory funding from national commissioners/grant makers - including national government departments and non-departmental public bodies. It will lead on statutory tenders and some specific statutory grant bid development/submissions. It will review organisational readiness, maintain an opportunity pipeline management, and build key strategic relationships with statutory funders.
This is an exciting opportunity for someone who enjoys working within complex funding environments and wants their expertise to deliver outcomes that genuinely matter.
This role is one of two newly created Business Development Manager positions. While each post will have a distinct focus-one on national commissioners and the other on local/regional commissioners-the two managers will work closely to ensure strategic alignment and balanced workload across the portfolio.
This is a 24-month fixed term contract. There is potential for the role to become permanent depending on a review of business needs.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office - currently once a week on a Thursday and may involve occasional travel for meetings and cultivation events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Age UK internal grade: 5L
Last date for applications Monday 25th May 2026
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience leading or supporting securing six and seven figure statutory contracts for charities. A, I
- Experience of managing or supporting relationships with key individuals from public sector bodies. A, I
Skills and knowledge
- Understanding of statutory funding processes, including commissioning and procurement. A, I
- Strong communication skills, both written and oral - with the social skills and presence to communicate complex issues to a variety of audiences. I, T
- High levels of gravitas and influencing skills: credible and confident with senior level contacts internally and externally. I
- Excellent levels of financial management and numeracy A, I
- Ability to distil complex information and convey it powerfully to a variety of different people, including distilling complex issues to understandable and actionable items. I, T
- Ability to manage multiple priorities within a fast-paced environment, ensuring our prospects and donors are at the heart of our fundraising. A, I
- Sound administration skills, including a good working knowledge of MS Office products. I
Personal attributes
- A passion to join Age UK in supporting older people and a belief the support from statutory fundraising is critical to achieving our strategic goals. A, I
- Takes ownership of responsibility - able to identify and deliver the key activities - whilst collaborating and challenging others - that ultimately provide the best pathway for the organisation to realise statutory funding opportunities. I
- Makes things happen, links with others, thinks outside the box, spots where new approaches can achieve desired results, and then delivers at pace. I
- Thrives on collaboration - linking with others with a friendly and engaging approach that enables close working cross-organisationally, two-way challenging conversations and the ability to work confidently and effectively with a wide range of internal and external stakeholders. A, I
- Is resilient to change -flexible, pragmatic, and able to quickly adapt plans in alignment with organisational priorities. I
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience with framework agreements and call offs. A, I
- Experience with shared learning and knowledge management (e.g. bid libraries, support tools, sharing of good practice). A, I
- Experience creating or supporting partnership brokering/consortia bids. A, I
Skills and knowledge:
- Understanding of trends in national commissioning. I
Please look at the attached job description for more information on the role responsibilities.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
Are you a seasoned fundraiser who has experience of securing six-figure gifts?
We’re looking for a Principal Gifts Manager, who will be responsible for developing and maintaining meaningful relationships with those whose generous contributions make a transformational impact on the work we do.
What does this role do?
As Principal Gifts Manager, you will:
- Build and manage relationships with ultra-high-net-worth individuals and families to secure six- and seven-figure multi-year gifts,
- Develop tailored cultivation, solicitation and stewardship strategies that deliver exceptional donor experiences and long-term engagement,
- Identify and progress new principal gift prospects, strengthening the pipeline and contributing to long-term income growth,
- Work closely with senior leaders, trustees, and internal teams to maximise high-value fundraising opportunities and develop compelling cases for support.
Interviews for this role are provisionally scheduled for 12th June 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need proven experience of securing six- and seven- figure gifts, from cultivation and stewardship through to “making the ask”. You’ll need significant experience managing a diverse portfolio, and the ability to build, influence and maintain relationships with senior stakeholders and donors. You’ll be highly organised, proactive, and collaborative, and thrive while working in a fast paced environment. A passion for the work we do is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
The Area Manager will provide strategic and operational leadership for Treasures Foundation’s new ambulatory detox facility and first-stage supported housing service. This role is responsible for ensuring high-quality, trauma-informed support for women experiencing multiple disadvantage, including addiction, abuse, coercive control, poverty, mental health challenges, and involvement with the criminal justice system.
The postholder will lead teams, oversee service delivery, ensure regulatory compliance, and drive positive outcomes for women on their recovery journeys.
Key Responsibilities
Service Leadership & Delivery
- Lead the day-to-day operations of the ambulatory detox service and supported housing provision.
- Ensure services are safe, effective, person-centred, and trauma-informed.
- Embed a strengths-based approach that promotes recovery, independence, and long-term stability.
- Develop and implement service models, policies, and procedures in line with best practice.
- Work alongside the drug and alcohol teams who will hold the clinical risk (Our team will provide the support element)
Staff Management & Development
- Recruit, supervise, and support a multidisciplinary team.
- Provide regular supervision, appraisal, and professional development opportunities.
- Promote a positive, inclusive, and reflective team culture.
- Manage performance, absence, and wellbeing of staff.
Safeguarding & Risk Management
- Act as the safeguarding lead for the services.
- Ensure robust safeguarding practices are implemented and maintained.
- Oversee risk assessments and risk management processes for residents and service users.
- Respond effectively to incidents and ensure learning is embedded.
Partnership Working
- Build and maintain strong relationships with external partners including health services, substance misuse services, criminal justice agencies, and local authorities.
- Represent Treasures Foundation in multi-agency meetings and forums.
- Support pathways into and out of services to ensure continuity of care.
Compliance & Quality Assurance
- Ensure services meet all regulatory and contractual requirements.
- Monitor service performance, outcomes, and quality standards.
- Lead inspections, audits, and reporting processes.
- Maintain accurate records and data in line with GDPR and organisational policies.
Financial & Resource Management
- Manage service budgets effectively, ensuring value for money.
- Oversee staffing rotas and resource allocation.
- Contribute to funding reports and support future funding opportunities.
Service Development
- Contribute to the growth and development of Treasures Foundation services.
- Identify gaps and opportunities to enhance provision.
- Support the development of innovative approaches to supporting women with complex needs.
Person Specification
Essential
- Significant experience managing services in substance misuse, housing, or related fields.
- Strong understanding of trauma-informed care and working with women experiencing multiple disadvantage.
- Experience of leading and developing teams.
- Knowledge of safeguarding practices and risk management.
- Experience working with multi-agency partners.
- Excellent communication, leadership, and organisational skills.
Desirable
- Relevant professional qualification (e.g. social work, health, housing, or management).
- Experience managing detox or residential services.
- Knowledge of the criminal justice system and pathways.
- Lived experience (or strong understanding) of the challenges faced by the client group.
Core Values & Expectations
- Commitment to empowering women and promoting dignity, respect, and equality.
- Ability to work in a compassionate, non-judgmental, and strengths-based way.
- Alignment with the mission and values of Treasures Foundation.
Additional Information
- The role may require occasional evening or weekend work in emergency situations
- An enhanced DBS check will be required.
Treasures Foundation was established to provide accommodation and outreach support for women who have a history of drug abuse and offending.

Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Care Operations Manager to play a pivotal role in leading our care delivery.
The role
As Care Operations Manager you will oversee the delivery of consistently high-quality support across Keychange care operations. Working to the Senior Operations Manager you will be accountable for the implementation of quality standards in all Keychange care communities, making recommendations for improvement of service delivery, and among other areas of remit will be responsible for the implementation and administration of the resident safety and incident reporting as part of our safeguarding framework.
The focus of the role includes:
- Assisting Senior Operations Manager to ensure smooth daily running of Keychange care operations
- Line managing allocated community managers
- Leading Keychange resident safety and incident reporting as part of the Keychange Safeguarding Framework
- Leading operations older persons care matters, as first port of call for managers with queries and need of support
- Leading and delivering a culture of individualised and person-led support
- Liaising with statutory and voluntary agencies to ensure appropriate support for Keychange care communities
- Supporting leadership of open, transparent culture which supports continuous improvement
- Deputising for Senior Operations Manager as required
This is a management role with real impact – both within Keychange and in the lives of people we support.
About you
We are looking for a values-led manager who brings:
- Experience in delivery of well-established and high-performing care homes
- Experience of motivating and empowering colleagues, staff and/or volunteers to take responsibility for delivering a high-quality care service
- Experience in managing audits and inspections
- Ability to build positive relationships effectively with internal stakeholders and external partner agencies
- Ability to manage multiple priorities and work independently
- Level 5 in Leadership in Management and willing to complete further qualifications in a relevant field
- Ability to travel up to 40 days per year
- Sympathetic to Keychange’s Christian values, vision and mission
You will be someone who combines operational management with high standards of support, and who leads with integrity, humility and purpose. This is a management role where you can make a lasting and meaningful difference.
The role involves regular travel across our sites in the south of England.
What we offer
- Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
- Employee assistance programme (EAP) and life insurance
- Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
- Enhanced sick pay for up to four weeks, in accordance with our sickness procedure
Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity. In-person interviews will take place on 28 May 2026.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Do you have experience delivering exceptional events and are ready to take the next step in your career?
Great Ormond Street Hospital Charity is hiring for two Event Managers to join our Special Events team. One position is permanent and the other is a 6 month FTC.
This is an exciting opportunity for someone who thrives in a fast-paced environment and wants to play a key role in creating high-profile, memorable events that make a real difference. From concept to delivery, you’ll help bring inspiring experiences to life while developing your skills within one of the UK’s leading charity events teams.
Salary
The salary for this position is £42,131 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
As an Events Manager, you will lead the planning and seamless delivery of a portfolio of high-profile Special Events throughout the year, ensuring every event aligns with and supports GOSH Charity’s fundraising strategy.
You’ll play a central role in building strong relationships with the committees that support our events, working collaboratively to deliver exceptional experiences, maximise fundraising opportunities, and inspire long-term supporter engagement. This is an exciting opportunity to make a meaningful impact while delivering memorable events for one of the UK’s most recognised charities.
This is a hugely varied role where you will be involved with:
- Full management of event logistics.
- Ensure all events and other associated work undertaken are delivered to the highest standard.
- Work with and managing high level supporters and committees to develop events income.
- Day to day management of project team members who are working on the same event.
- Support and attend the portfolio of events and committee meetings (regularly requiring out-of-hours work.)
- Contribute to the Special Events team business planning processes on a regular basis.
Skills, Knowledge and Expertise
- Good working knowledge of events production, venues, potential suppliers etc.
- Proven track record of managing and delivering high level events.
- Evidence of working with external fundraising committees/HNWI to deliver successful events.
- Prior experience of budget management, including forecasting and planning.
- Exceptional communication skills both written and verbal.
- Excellent problem-solving skills with a proactive approach and mind-set.
- Brilliant time management and task prioritisation skills.
- Highly resilient with the ability to manage changing priorities.
About the team
The Special Events team manages a comprehensive and diverse programme of 20-30 high-end events per year to raise funds, raise awareness and support the work of the hospital. The team produce many of the charity flagship events, such as black-tie gala dinners at the Natural History Museum and our annual Christmas Carol Concert, with the events raising between £100,000 to £1.5 million. In addition, the Special Events team works on a range of enrichment events for the patients at Great Ormond Street Hospital, like the annual winter party, The Snow Ball. The team holds relationships with a large external supporter base of high-value senior volunteers and committees who are pivotal to the success of the events. The team also act as an event agency for the rest of the charity, working with colleagues to deliver their event needs such as drinks receptions and stewardship events.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
If you’re passionate about safer communities and want a role where your work has a direct and lasting impact, this could be the perfect opportunity. As Crimestoppers’ Regional Manager for the South of England (Devon & Cornwall, Avon & Somerset), you’ll play a pivotal part in helping protect the public, empowering local people, and supporting the agencies working to prevent and solve crime.
We’re looking for an enthusiastic and motivated Regional Manager to represent Crimestoppers across the area. You’ll work closely with law enforcement and community partners to design and deliver meaningful crime‑prevention campaigns, while also coordinating cross‑border and national initiatives with organisations such as ROCUs and the NCA. You’ll empower local volunteer committees to thrive, act as a spokespeople for Crimestoppers in local and regional media, and drive funding opportunities that help expand our impact.
This role variety, and the chance to genuinely make a difference. We’re seeking someone with strong project and budget management skills, confidence under pressure, and the ability to build strategic relationships. Experience in or significant knowledge of the voluntary sector, media campaigning, or policing practice would be an advantage. If you’re committed to community safety and excited by the challenge of influencing real change, we’d love to hear from you.
The client requests no contact from agencies or media sales.
We are seeking an experienced and passionate People & Culture Manager to lead the delivery of a high-quality, people-focused service. This is a key leadership role responsible for shaping an inclusive, values-driven culture while ensuring effective people operations across the organisation.
You will oversee the full employee lifecycle, provide expert advice to managers and senior leaders, and drive initiatives that enhance employee engagement, wellbeing and organisational development. In addition, you will lead a newly established central operations function, bringing together customer services and administration to deliver a seamless and efficient support service across The Union.
About You
We are looking for a proactive and collaborative professional who is passionate about people and culture. You will bring:
- Strong generalist people management experience, ideally in a similar role
- In-depth knowledge of UK employment law and best practice
- A commitment to inclusion, wellbeing and creating a positive workplace
- A proven ability to drive engagement, culture, and organisational development initiatives
- Excellent communication and leadership skills
Why join us?
- Opportunity to shape and influence organisational culture
- A collaborative and supportive working environment
- The chance to make a meaningful impact on staff and student experience
For more information and to apply, visit our website via the ‘apply’ button.
Application Closing Date: 11:59pm on Thursday 18th June 2026
Job Title: Assistant Store Manager
Location: Orpington
Salary: £21,921.20
Weekly Hours: 30
Reference: YMC1196329
Are you an experienced retailer?
Do you want to try a new type of retailing in Charity where you can support and deputise for a Store Manager raising money to help change young people’s lives?
You will work alongside paid staff and volunteers, proud of everything you achieve together at the heart of your local community and raise money for an amazing charity. If this excites you then we have a fantastic opportunity in our store.
As an Assistant Store Manager, you will play a key role in the stores success. You will be highly organised with experience of merchandising, stock rotation and excellent customer service. You will work effectively and efficiently to maximise income for the shop and promote the work of YMCA within the local community. You will deputise for the store manager when needed and work in an environment that presents challenge and meaning.
Why join YMCA England & Wales?
You will have the opportunity to work in a role that is varied and stimulating, supporting the manager and shop team to represent and serve your local community. You will get real autonomy working with your Store Manager using your entrepreneurial skills to raise money and represent YMCA in your area.
You’ll also get a package that includes:
- Pension
- 28 days annual leave including bank holidays (pro rata for part time staff)
- Regular salary reviews
- Sick pay (after a qualifying period)
- Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
- Health shield cash plan
This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England & Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, you will be joining an amazing team and receive support and guidance from your Store Manager and Area Manager.
At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.
If you are passionate about improving young lives, this will be the role for you.
As an employer committed to inclusivity we welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian, and Minority Ethnic (BAME) candidates, who are currently under-represented throughout YMCA England & Wales
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


The client requests no contact from agencies or media sales.
Position: Area Fundraising Manager
Location: Barnsley, South Yorkshire
Hours: 30 hours per week, 1 day working from home allowance
Salary: £39,000 - £41,500 (FTE) depending on experience; (5% pension contribution), 33 days of annual leave entitlement (inclusive of bank holidays) pro rata
Contract type: 1 year fixed term but with the potential to extend with job role success
Reportable to: Head of Operations and Community Support
Direct reports: No direct reports but this role has the responsibility to line manage people as and when an appropriate need arises with business development.
Job Purpose
This is a unique and exciting opportunity for an experienced fundraiser. This role won’t just be supporting fundraising internally but will be leading a fundraising change across the borough. As our Area Fundraising Manager, you will lead a new strategy to transform how our communities give, collaborate and create impact. You’ll organise large‑scale fundraising initiatives that bring the whole town together from landmark public events to innovative collective campaigns to smaller, targeted initiatives. As our role as an infrastructure charity, we have a vision to help generate more sustainable income for a wide range of VCSE organisations in Barnsley whilst bringing people together to proudly support the brilliant charities, social enterprises and groups who hold up our communities every day.
You’ll also work closely with our members across the sector to build confidence, skills and long‑term capability, delivering or facilitating high‑quality fundraising training, mentoring and resources. Your efforts will be particularly focused in the areas of regular giving, events, corporate income and fundraising strategies. Through your guidance, local organisations will build skills, ambition and long‑term resilience ensuring no organisation is left behind because of confidence, connections or know‑how.
You won’t just be supporting others but you will play a pivotal role to help Barnsley CVS grow stronger. One day per week will be spent supporting our own initiatives to generate sustainable income that helps Barnsley CVS expand its support offer, deepen its impact and champion the sector long into the future. This could be anything from supporting bid writing to exploring new income streams to innovative fundraising.
Benefits
· 5% pension contribution
· 33 days of annual leave pro rata which increases with length of service
· Enhanced sick pay with length of service
· Flexible working with an easy to manage toil system
· Enhanced maternity leave
· Discounts on local Barnsley Gyms
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
The Berkshire and Hampshire Borders (BHB) Methodist Circuit is a network of twenty-five churches across western Berkshire and northern Hampshire, united by a vision to proclaim God's love as a justice-seeking community. Our mission is to be a growing, inclusive, and evangelistic church where faith deepens and communities are transformed.
As Operations Manager, you'll be the backbone supporting our work. Working with the Leadership Team, you'll coordinate the operational infrastructure that keeps twenty-five autonomous churches running — from property and finance to safeguarding and compliance — empowering churches and outreach staff to deliver high-quality support to church members and vulnerable people.
The Role
You'll provide operational guidance and support to the Circuit Leadership Team and Circuit Meeting (Trustees), attending meetings and preparing reports on governance matters. You'll manage the Circuit Finance Officer, ensuring sound accounting practices, financial controls, and reporting. Across property, you'll oversee 19 houses — coordinating quinquennial inspections, maintenance plans, manse preparation for incoming ministers, externally managed letting of surplus properties, and professional appointments for sales and purchases. You'll also support energy and telecoms contract negotiations.
In safeguarding, you'll co-lead the Circuit Safeguarding Team, coordinate training, and maintain records of DBS checks. For health and safety, you'll guide churches on policies, risk assessments, and fire safety, with professional support as needed. On EDI, you'll maintain awareness of Methodist policy, coordinate training, and promote inclusive practice. You'll line manage the Administration Finance Officer and Administration Officer.
Key Details
Permanent role, £45,000–£55,000, 37.5 hours per week based in Reading, Berkshire with occasional evening or weekend working and travel across the area. 33 days annual leave including public holidays, contributory pension, reasonable expenses reimbursed plus a training funded. Closing date: Friday 17 June. Interviews: early July.
This Job Is For You If…
You have experience in an operational, administrative, or management role coordinating processes, policies, and systems. You've supported multiple stakeholders — staff, volunteers, or committees and have familiarity with safeguarding, health and safety, or compliance. You're organised, an excellent communicator, and can work with sensitivity within a faith-based organisation. You hold a full driving licence with access to a reliable vehicle and are willing to travel. Desirably, you have a relevant qualification, experience with financial administration or property management, and understanding of Methodist Church structures.
Development
You'll have significant training opportunities, including a substantial overlap with the outgoing postholder for thorough knowledge transfer.
Appointment is subject to Enhanced DBS disclosure, satisfactory references, right to work in the UK, and a three-month probationary period. We encourage applications from all sections of the community — you don't need to meet every criterion to apply.
The client requests no contact from agencies or media sales.
Key responsibilities:
1. Main Purpose of the Job
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To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.
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To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.
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The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.
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Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.
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Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.
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Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.
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Working with the conference department to identify relevant topics for panel meetings and conference events.
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To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.
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To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.
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To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.
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To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.
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To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.
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To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.
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Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.
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Ensuring AvMA panel template letters and documents are updated
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From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.
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To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.
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To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.
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To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.
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To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.
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To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.
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Any other duties associated with the role.
2. Skills and Experience
Administration of the AvMA Panel
The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.
AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.
Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.
Assessment of new applications, interviews and dealing with correspondence
The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.
The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.
The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role.
Reaccreditations
Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.
AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards.
AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.
Other AvMA Panel assessments
In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.
Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member. The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application.
There are about 5 applications for changes of firm rising to a maximum of 10 per annum.
Interim Reviews
From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely.
There are about 3 interim reviews per annum, currently not exceeding 6.
3. Other
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To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
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To undertake other duties commensurate with the post as may be required.
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Deputise for the Head of Events when necessary
The client requests no contact from agencies or media sales.
