Area Retail Manager Jobs in Home Based
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description – Commercial Manager (Maternity Cover)
Reporting to: Head of Food Partnerships
Location: Field based
Contract: 9 month FTC
Hours: Full Time, 35 Hours
Salary: £36,302-£38,213 (We normally offer a starting salary at the start of the range)
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.
We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
The role
This role will identify, develop and manage top food partners relationships and strengthen existing business relationships with companies in the food industry, generating value for the partner and to secure growing and sustainable volumes of surplus food for the FareShare Network.
For designated top food partners, you will be their day to day point of contact with regular face to face contact at all levels. You will undertake structured, strategic account management, leading and coordinating FareShare’s engagement across our organisation. This will mean agreeing and executing a bespoke joint business plan with each account to get more food, money and strategic support. You will also feedback on ways that we can better support our accounts and improve our services to them.
You will work directly and be on-site with top food partners to help identify and overcome the barriers which exist to giving surplus food to people in need as well as increasing money and strategic resource.
You will also be required to work closely with FareShare colleagues within FareShare and across the UK in our partner organisations in order to identify and understand opportunities for creating mutual and shared value.
Main areas of responsibility
Partnership Management
- Contribute to the development of consistent, structured Joint Business plans with designated accounts that take into account food, funding and other strategic initiatives to drive growth in food, money and other strategic resources.
- Work on behalf of the account to develop and embed services relevant to the account and
- agreed through the joint business plan – e.g. employability or store level redistribution.
- Execute joint business plans and report internally and externally on progress.
- Research and understand your accounts, including key ESG initiatives, waste streams, key personnel within the organisation that will help drive its success and engage the relevant internal departments through both desked based research and face to face contact.
- Proactively drive account forwards and progress these relationships with regular on-site visits and linking FareShare exec with key contacts.
- Keep up to date with industry and charity insights and ensure this is reflected back strategically across ways of working and account management
Project and Initiative Management
- Be responsible for managing and communicating key projects and initiatives to increase food volumes and strategic value, securing support from a range of stakeholders within food partners and across the FareShare network.
- Work closely with Supply Chain and Logistics, Operations and Network Development teams with the aim of optimising food out to our network
- Develop and lead FareShare cross-departmental strategic activity to enable us to derive maximum value from key food partners including liaising with fundraising, marketing and volunteering teams
Person specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Essential
- Demonstrable experience managing multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
- Good working knowledge of the key players across the food industry and their ways of working
- Successful track record of managing cross-functional projects to tight timescales and budgets, ensuring involvement of all key stakeholders
- Ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders.
- Ability to use own initiative working independently and responsibly
Desirable
- Experience of working in a retail or food industry sector
- Experience of project evaluation, data-driven analysis and impact reporting
- Relationship and stakeholder management experience of large corporate partners
- Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment
Competencies and behaviours
- Proactive, organised and able to work under pressure, whilst maintaining excellent attention to detail
- Excellent written and verbal communication with effective presentation skills
- Good knowledge of Microsoft Offices packages, ideally at an advanced level and with a good
- level of numeracy and literacy
- Analytical and data-driven approach to problem solving
- Creative approach to problem solving and developing new opportunities and initiatives
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycl
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Walcot Foundation is an independent grant-making charity located in Lambeth, South London, providing a range of economic and social support directly to young people, schools and community groups in order to transform their prospects in the borough. To strengthen this mission the Foundation set up the BounceBack programme, now in its third year, working with a consortium of 10 place-based charities and community interest companies in South London to help young people find paid work.
As part of a joint project, the BounceBack partner organisations are looking for an experienced employer engagement professional to help them develop, manage and build stronger relationships with employers and broker work experience and employment opportunities for the Lambeth young people they support.
Please submit a proposal/cover letter of no more than three pages. Please note this would be a freelance consultancy role. In the proposal please include why you’re qualified for the work, and how you would approach this project. We strongly encourage applicants from diverse backgrounds to apply.
The client requests no contact from agencies or media sales.
We are at the forefront of innovative clinical care, and we challenge boundaries.
Every day our charity is tasked with a unique set of missions which we respond to with our fantastic services, all of which are funded entirely by voluntary donations, trading and fundraising activities we undertake. This ethos remains at our core; we are here to work alongside and help the NHS without using their available funds. The impact we make with our services is to keep people alive, keep families together, to let children grow into adults and to enable the NHS to carry out more work than they would have been able to without our support.
We also impact our communities by creating jobs, taking actions to improve the environment, bringing people together as volunteers and creating worthwhile training and experience opportunities.
Our work is only made possible by the wonderful support and generosity of the public, together with the dedication, skill and enthusiasm of staff and volunteers in all areas of operation. This support enables us to invest into our operational services, into developing staff and volunteers and into our future financial stability to protect the services needed now and in the future.
Job title: Shop Manager
Hours: 40
Location: Bakewell
Annual salary: £27,456
Closing date: 3rd May 2024
Job Purpose
To maximise sales and profits of your shop. Responsible for guiding and managing a group of individuals, both employees and volunteers to achieve specific goals and objectives. You will provide direction, support, and motivation to the team members, delegate tasks, monitor progress, and ensure effective communication within the team. Proactively support and encourage both personal and professional development of your team. Running the shop autonomously, ensuring delivery of a profitable and customer-focused shop.
Key Responsibilities
· Maintaining the day-to-day operation of the shops
· Planning and managing deliveries and collections
· Operating the agreed stock rotation system and pricing structure
· Ensuring an efficient back-room operation
· Delivery of budgeted sales targets and maximising profit
· Providing and promoting excellent customer service
· Creating a welcoming atmosphere for customers and the shop team
· Creating a store layout that in line with brand guidelines.
Compliance Responsibilities
As manager, in addition to specific compliance requirements with your area of expertise, you also hold responsibility in your team for:
· Health & Safety and Environment.
· Safeguarding
· Data Protection
· Equality, Diversity, and Inclusion
· Quality
You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.
Person Specification
· Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
· Able to demonstrate effective people management experience
· Collaborative approach to achieving departmental and wider organisational objectives
· Passion for the work that TAAS does
· Organisational skills and time management
· Confidence in talking about the work of the organisation
· Ability to understand issues related to working with volunteers
· Proven customer care skills
· IT skills and business online experience
· Understanding of financial and numerical information
· Experience in cash handling and online stock control
· Creativity and flair for presenting items
· Ability to keep up with retail trends and use initiative for positive results.
The role is subject to a Basic DBS check.
Environment
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.
This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment
REF-213 440
Closing Date: 5 May 2024
Ref 6706
We're looking for a Shop Manager to join our Mary's Living & Giving store in Little Venice!
We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
The legendary Mary Portas and Save the Children joined forces in 2009 to take the lead on a charity retail revolution, resulting in a blaze of publicity and a new style of charity retailing we call Mary's Living & Giving.
About the Role
Located in Little Venice, West London, our shop is located in a beautiful area, with brilliant merchandise and a dedicated volunteer team that we'd love to continue growing.
The shop has great potential, and as Shop Manager you'll explore opportunities to grow income and continue to develop the offer, including forming stronger community links, building the volunteer team, and ultimately increasing donations and income. You'll be a passionate people leader, excited to work in a diverse community!
About You
You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering. You'll be passionate about bringing the Mary's Living & Giving philosophy to life and will bring:
- Proven experience leading and motivating teams, ideally having managed volunteers, or a retail team previously
- A strong understanding of what good looks like in a busy and successful community-led shop, ideally with Retail experience
- A clear passion for sustainable fashion and knowledge of products and trends
- A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.
Previous charity retail experience is ideal, but not essential. If you have transferable leadership skills or experience managing volunteers in other settings and are looking for a new challenge in a charity shop with a difference, we'd love to hear from you!
Location – This role will be based on site at our Little Venice shop in London.
Flexible Working - We are happy to discuss flexible working options at interview.
Please note: We will consider applications on a rolling basis, so to avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Full time (flexible working options available)
Closing Date: 12 May 2024
Ref 6641
We're looking for a Shop Support Manager! This is an exciting new opportunity to join our brilliant team in our Teddington shop in a brand new role, as part of our ongoing plans to grow our Retail teams and deliver inspiring retail spaces across the UK!
We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!
This position is for an initial 12-month fixed term contract.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Role
As Shop Support Manager, you will provide focused support on defined areas, working alongside the Shop Manager to understand the shop, community, and proposition.
This is an exciting new role with huge opportunity to impact the success of our Teddington shop, and to act as an ambassador for our brand in the local community!
Working closely with the Shop Manager in our Teddington shop, you'll take on a varied role delivering on key areas of work to enable the delivery of the shop's potential. You'll help embed new processes and ways of working that empower the volunteer team to help the Shop Manager drive the shop forward.
From supporting volunteer recruitment, to taking on responsibility for day-to-day operations or leadership of the shop, you'll provide key support and additional capacity to the Shop Manager to enable the shop's continued success.
About You
You will be someone with exceptional project coordination skills, who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.
You'll bring:
- Project coordination or operations experience within retail or a transferable setting, e.g. community engagement, volunteer management, retail operations etc.
- Excellent customer service skills with the ability to build & maintain positive working relationships with a variety of people.
- A flexible, positive and resilient attitude, able to work at pace in a fast-moving environment.
- Results driven approach with experience of working to targets.
- Experience and confidence using a range of IT platforms including MS Office (Word, Excel, Outlook), as well as systems for the management of other areas (e.g. reporting, volunteer management).
Previous charity retail experience is not essential. If you have transferable project management experience and are looking for a new challenge, we'd love to hear from you!
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working: This role will be based on-site at our Teddington shop working 5 days / 35 hours per week to include some weekend working.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Closing Date: 10 May 2024
Ref 6627
We're looking for a Shop Support Manager! This is an exciting new opportunity to join our brilliant team in our Derby shop, as part of our ongoing plans to grow our Retail teams and deliver inspiring retail spaces across the UK!
We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!
This position is for an initial 12-month fixed term contract.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Role
As Shop Support Manager, you will provide focused support on defined areas, working alongside the Shop Manager to understand the shop, community, and proposition.
This is an exciting new role with huge opportunity to impact the success of our Derby shop, and to act as an ambassador for our brand in the local community!
Working closely with the Shop Manager in our Derby shop, an initial focus of your role will be in supporting volunteer recruitment as we look to grow our existing volunteer team, including ensuring they receive amazing induction and training support when they join us!
You will also be responsible for delivering on other key areas of work to enable the delivery of the shop's potential and empower the volunteer team to help the Shop Manager drive the shop forward. At times this will include taking on responsibility for day-to-day operations or leadership of the shop, providing key support and additional capacity to the Shop Manager to enable the shop's continued success.
About You
You will be someone with exceptional project coordination skills, who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.
You'll bring:
- Project coordination experience within retail or a transferable setting, e.g. community engagement, volunteer management, operations etc.
- Excellent customer service skills with the ability to build & maintain positive working relationships with a variety of people.
- A flexible, positive and resilient attitude, able to work at pace in a fast-moving environment.
- Results driven approach with experience of working to targets.
- Experience and confidence using a range of IT platforms including MS Office (Word, Excel, Outlook), as well as systems for the management of other areas (e.g. reporting, volunteer management).
Previous charity retail experience is not essential. If you have transferable project management experience and are looking for a new challenge, we'd love to hear from you!
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working: This role will be based on-site at our Derby shop working 5 days/35 hours per week to include some weekend working.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here
Retail Supervisor (1 day)
Band/Salary: Band 3 - £4,024.35 - £4,513.65 (£25,152.17 - £28,210.34 full-time equivalent)
Contract type: Permanent
Hours: Part Time – 6 hours per week
Do you have retail sales experience and love fashion?
Our Retail team is expanding! We are seeking an exceptional Sunday Retail Supervisor to work in one of our three Hackney-based Five Sisters® Charity shops.
The successful applicant will be responsible for opening and closing the shop and must be available to work on Sunday.
It is a fast-paced environment, and you will need to be target driven with excellent customer service skills. A good knowledge of brands and trends is a definite advantage.
We offer 27 days' holiday pro rata plus public holidays and an excellent pension scheme.
To discuss the role, please contact Nicole Guiokov, Associate HR Coordinator.
For further information and to apply, please visit our website via the Apply button.
Closing date: 8th May 2024
Interview date: 15th May 2024
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Projects and Partnerships Manager
We are looking for a Projects and Partnerships Manager to join the team in this exciting role, working with a network of youth charities, where no two days are the same.
If you are dynamic, self-motivated with a strong collaborative approach and a passion for making a difference to young people, then we want to hear from you!
As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
Position: Projects and Partnerships Manager
Location: London or Bolton/Hybrid (2 days a week in the London or Bolton office)
Salary: £39,000 - £44,000 (dependent upon experience)
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity & adoption pay; voluntary benefits with discounts on health & wellbeing, retail & leisure.
Closing Date: Monday 13th May 2024
Interviews: 1st stage interviews (virtual) Thursday 23rd May. 2nd stage interviews (in-person in Wigan) Friday 31st May
There will also be a short, values-based phone interview around the second stage.
About the Role
The role requires a well-structured and highly organised approach, to ensure delivery and reporting is of the highest quality and a creative and proactive approach, to navigate challenges and hold others to account, when needed. The project management aspect of the role requires someone who is an excellent communicator with responsibility to oversee Service Level Agreements (agreed outputs, outcomes and communications) between the organisation and Youth Zones, and their relationships with funders.. Whilst also taking time to bring Youth Zones together to share learnings and good practice, fostering collaboration across the Network, and support the Fundraising team in their stewardship of long-term donor relationships.
Seeking out new regional and/or national operational partnerships aligned with the Network’s priorities will be a new element within the role, focusing on securing a small number of brilliant, operational partnerships, which add value to core delivery.
There are also occasional Network-wide events for young people, which the Projects and Partnerships Manager takes the lead on, working collaboratively with staff to plan and deliver.
About You
If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.
You will have experience of:
- Managing complex projects with multiple stakeholders
- Building and managing relationships with stakeholders at different levels.
- Providing detailed, well evidenced narrative and financial project reports to a high standard
- Identifying and developing new operational partnership working with organisations
- Managing an event(s) involving young people
- Managing grant and donor funding from diverse sources
About the Organisation
A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities.
You may have experience in areas such as Project, Partnerships, Project and Partnerships, Project Manager, Partnerships Manager, Project and Partnerships Manager, Programmes, Programme Management, Grants, Donor Funding.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Retail Supervisor (3 days)
Band/Salary: Band 3 - £15,091.30 - £16,926.20 (£25,152.17 - £28,210.34 full-time equivalent)
Contract type: Permanent
Hours: Part Time – 22.5 hours per week
Do you have retail sales experience and love fashion?
Our Retail team is expanding! We are seeking an exceptional Retail Supervisor to work in one of our three Hackney-based Five Sisters® Charity shops.
The successful applicant will be responsible for opening and closing the shop and must be available to work on Sunday.
It is a fast-paced environment, and you will need to be target driven with excellent customer service skills. A good knowledge of brands and trends is a definite advantage.
We offer 27 days' holiday pro rata plus public holidays and an excellent pension scheme.
To discuss the role, please contact Nicole Guiokov, Associate HR Coordinator.
For further information and to apply, please visit our website via the Apply button.
Closing date: 8th May 2024
Interview date: 15th May 2024
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Senior Store Manager
NOAH Enterprise
Hertfordshire
Permanent
Full time
Salary £28,500
Benefits including 25 days annual leave plus bank holidays, pension following probation and birthday leave after one year of service
Charity People are delighted to be partnering with NOAH Enterprise, a charity supporting people struggling against homelessness and exclusion in Luton and Central Bedfordshire, to recruit a Senior Store Manager.
NOAH Enterprise seeks to help the most disadvantaged in the local community, providing a practical, empowering and caring service to people who are struggling against homelessness and exclusion and have nowhere else to turn. Dedicated to recognising the potential in people who are at the margins of society and helping them realise it, NOAH Enterprise works with the whole person to find permanently and individually tailored pathways out of homelessness.
The consequences of the cost-of-living crisis and the aftermath of the pandemic means that the organisation expects to see increasing numbers of people seeking their help. They are entering an exciting phase of investment to ensure that the charity can provide the support that has been so vital to so many people for the past 30 years.
Following the success of the new NOAH Enterprise store in Hitchin, the Senior Store Manager will manage a new NOAH Enterprise flagship store and maximise profits by ensuring exceptional customer service standards, correct pricing, stock and window displays and the management of volunteers. They will also act as retail sales supervisor for 4 other NOAH stores and train staff and volunteers in consistent best practice.
Key responsibilities
* Customer Experience and Service: Welcome customers warmly, maintain an inviting atmosphere, and train and oversee retail staff to deliver exceptional customer service.
* Visual Merchandising and Operations: Maintain correct pricing, sizing, and stock displays. Ensure high standards of visual presentation and cleanliness in all areas.
* Team Management and Motivation: Set and communicate targets to shop teams, motivating them to achieve goals. Conduct regular floor walks to maintain standards and provide feedback.
* Promotions and Sales: Implement promotions in alignment with the guidance of the Retail Operations Manager. Actively promote Gift Aid and achieve conversion targets.
* Back of House Management: Manage and control stock effectively. Recruit and manage volunteers, collaborating with the Marketing Manager for recruitment materials. Maintain compliance with cash handling, security, health, and safety procedures and provide regular reporting to the Retail Operations Manager.
The Senior Shop Manager will have a minimum of three years' experience managing a charity or clothing retail store. The successful post holder will have experience in cybertil systems, an understanding of charity retail and solid customer service experience. You will have experience successfully managing staff and volunteers and demonstrate understanding and respect for NOAH Enterprise's values of Care, Compassion, and Commitment. The ideal candidate would have some knowledge and understanding of Fundraising and Marketing.
The role will be based in Hertfordshire where the new flagship store will be opening (exact location TBC). The successful post holder will need to take a flexible approach to working hours (within the scope of the agreed working week) and will need to work evenings and weekends on occasion. There is a TOIL policy in place for any additional hours worked. Occasional travel will be required for meetings, staff days and training. You will have a full driving license and access to your own transport. All travel expenses for work will be covered.
How to apply
For more information about the role and next steps on how to apply, please email Jen at Charity People. The application process is CV and Supporting Statement. The deadline for applications is 12 noon on Wednesday 15 May. Interviews will take place in person at NOAH Enterprise head office on Wednesday 22 May.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Warehouse Manager
Nechells, Birmingham, B7 5QT
Salary: £27000 per annum
Location: Birmingham, B7 5QT
Hours: Full Time 37.5 per week
Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more
Reporting to: Regional Warehouse Operations Manager
FareShare Midlands is the region’s largest food redistribution charity, fighting food poverty and hunger by tackling waste. We source good quality food that is surplus to requirements from the food industry. An army of volunteers help redistribute this food to over 500 frontline charities and community groups such as school breakfast clubs, community centres and organisations supporting those who are homeless, unemployed, socially isolated and recovering from addiction. These organisations provide meals and food parcels to over 67,000 vulnerable people every week. We also support people through our Employability programmes, enabling them to learn skills and find rewarding work – some for the first time.
Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.
The Role
FareShare Midlands is a high-profile charity with stakeholders from varying sectors not least over 500 companies in the food industry and FareShare UK. You will work towards, and achieve, a best-in-class in operation not accepting standards or a service that falls short of this.
As the senior person on site, you will be the key point of contact for operations, logistics and stock allocation for your region. You will be responsible for all compliance issues including food hygiene, health & safety and security of the depot and the safety and wellbeing of all visitors, contractors, depot staff and volunteers.
The main role will be to lead the successful day to day operations and ensure the ongoing success of the FareShare Midlands Regional Centres. This will involve working closely with staff and volunteers to ensure that all activities, including operational and order processing are completed to the agreed standard & daily timetable.
With colleagues in the Supply chain & Development functions, you will help develop new operational/logistic activity and lead on the implementation of growth of your RCs activity, capacity and output.
You will report to the Regional Warehouse Operations Manager and will be a key member of the Operations team across the Midlands region. You will identify and share good practise within and outside the Midlands, working closely with colleagues in the other regional centres.
In agreement with the Regional Warehouse Operations Manager, you will set out relevant Ops KPIs and targets and will join daily calls and weekly meetings to discuss and help resolve issues across the Midlands region, working as ‘one team’ with colleagues from other functions and regions.
Opening times:
Over the week the depot will be open for the hours required, with staff working 37.5 hours per week which may include working in evenings and weekends on a rota basis if the performance and growth of the region requires it. You will work with the Regional Operations Manager to implement the shift patterns required to provide the service to our members and communities.
Main responsibilities
Job responsibilities will prioritise but not be limited to:
1. Operations:
· Co-ordinate the work schedule and daily activities of the depot, within the guidelines of FareShare Midlands policies and procedures on food safety and Health & Safety
· Be responsible for the supervision, development, and training of all staff & volunteers
· Ensure that all shifts are efficiently planned, controlled, and resourced at least a week in advance.
· Maintain and use the in-house stock management system, with responsibility for the training of depot staff and volunteers on the database and accuracy of stock. Maintain good relations and communications with food suppliers and community member recipient projects, responding to any complaints or service issues with pace and courtesy as set out in our Service Charter
· Ensure that the vans are maintained as roadworthy and legal (taxed and insured)
· Ensure that community food members in your region receive a service, supply and variety of food that is expected / agreed, working closely with the Development Manager to flag potential issues with supply and/or service
2. Health & Safety, Food Hygiene & Equal Opportunities:
· Be responsible for the Health & Safety and security of the operation, including warehouse, vehicles, staff, visitors, and volunteers
· To support health and safety advisor in carrying out risk assessments
· Ensure compliance with all FareShare policies and procedures and industry standards as required by food donors and regulators, and maintain gold standard at audit level
· Ensure the service is delivered in accordance with FareShare Equal Opportunities Policy and maintain the values and culture of the FS Midlands operation.
3. Human Resources
· Lead & develop your direct reports on a day-to-day basis, ensuring that all are aware of their responsibilities and have the resources, capacity and capability to carry them out
· Be responsible for warehouse staff personal development reviews, regular 1-2-1 meetings and support as required
· Work with the Volunteer co-ordinator to recruit and train the right volunteers and other work placement trainees within the project
· Work alongside the volunteer team to ensure a complete and Up To Date rota is available – supervising volunteers should also be included on the JD
4. Key Performance Indicators and financial responsibilities
o Cost control
o H&S – accidents and near misses
o Service level & complaints
o Food safety standards and audit scores
o Waste and conversion rate
General
Person Specification - Skills, Qualities & Experience
Essential
· Established (minimum 3 years) warehousing knowledge including managing Staff and Rota’s.
· Depot management experience, managing stock control, payment reconciliation and putting all required warehouse processes in place.
· Stock management of perishable goods, putting processes and checks in place from goods in to goods out, creating stock count processes, managing stock rotation.
· Line management experience, including projects and associated budgets to time, to cost and to quality.
· Commercial experience; managing budgets, identifying cost savings, revenue generation and meeting KPI targets.
· Familiarity with and experience of working in CI or Lean culture including leading on review and improvement processes.
· Experience of developing and implementation of performance management systems for service delivery including monitoring and evaluation.
· Understanding of the voluntary and community sector and volunteering.
· Strong communication and interpersonal skills, with the ability to deal with people at all levels building successful and productive relationships, both internally and externally.
· Facilitation, networking and group work skills and the ability to work successfully with groups of different sizes and backgrounds.
· Working within diverse communities such as urban, suburban, small towns and / or rural and with a wide variety of voluntary and community sector organisations.
· Enthusiastic and self-motivated with excellent team-working and team building skills.
· Ability to use own initiative, working independently when required.
· Good time management with ability to manage workloads, set priorities and meet deadlines.
· Demonstrable IT literacy, in particular of using Microsoft applications (Outlook, Word, Excel and PowerPoint).
· Encouraging and promoting equality, diversity and inclusion in the delivery of services and experience of working effectively with people from a range of backgrounds.
· Evidence of continual self-development of knowledge and skills.
Desirable
· Some experience of financial management, including control over budget setting and performance management
· Relevant experience of working in the food industry, probably in a retail operations management or production management resulting in a strong understanding of all the core areas around operations, food safety, health and safety and good business practice.
· Relationship management and partnership working with senior stakeholders across multiple sectors.
· Transferable experience that demonstrates a high likelihood to fit into the management culture of a medium sized voluntary sector organisation that is underpinned by the organisation’s values.
· Volunteering Experience & Experience of Managing Volunteers
Values and behaviours
· A commitment to Equal Opportunities
· An appreciation of FareShare Midlands’ mission and vision
· Flexibility of approach and ability to work in a team
· Proven ability to develop and maintain good working relations, with both internal and external audiences
How to Apply:
If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
Closing date for receipt of applications is 1st May 2024.
Interviews will take place on 9th May 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Van Driver and Donation Centre Assistant
Harrogate, North Yorkshire - with travel around Yorkshire in company vehicles
Hours: Part-time - 22.5 hours to cover 3 days weekly, may include weekends
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Van Driver and Donation Centre Assistant you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Van Driver and Donation Centre Assistant, you will be part of the team responsible for ensuring the efficient running of the donation centre.
Supporting the Donation Centre Manager, the primary focus of your role is to deliver stock to our retail shops across Yorkshire in a timely manner. However, at busy times you will also be required to assist with sorting and selecting of stock, collecting and accepting donations at the centre or from donors, assisting with general maintenance tasks and supporting with the removal of general waste through the appropriate channels whilst working in compliance with all relevant Health and Safety legislation and our Driving for Work policy.
Specifically, you will:
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Carry out deliveries of donated stock to shops ensuring that the shops receive the stock that they have requested from the Donation Centre.
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Complete collections of furniture and goods across Yorkshire, including the disposal of waste materials, as directed.
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Assist with the moving of furniture and other goods between shops and the Donation Centre. There will also be a requirement to collect goods from donors.
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Be responsible for day-to-day vehicle maintenance, including completion of the weekly vehicle maintenance checklist and daily visual checks.
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Create a positive, professional, warm welcome for all visitors when accepting donations.
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Seek opportunities to actively engage with visitors to enhance their visit and further promote the profile of the charity.
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Be responsible for assessing the quality of goods collected, including furniture which will include declining donations that are unsuitable for sale and may contravene the Sales of Goods Act 1979.
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In the absence of the Donation Centre Managers, monitor the Donation Centre email inbox daily for Stock Requests from shops and ensure that the Donation Centre team have prepared the stock in line with the weekly delivery schedule.
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Support with the sorting and selecting of stock, as required or directed by the Donation Centre Manager.
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Assist with basic maintenance tasks at all sites, including:
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Minor repairs to fixtures and fittings
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Basic grounds/exterior maintenance
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Painting & decorating
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Work safely at all times, adhering to the hazards highlighted in associated risk assessments and within own personal abilities.
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Where tasks require a relevant tradesperson, raise it to the Shop Manager and/or Facilities Manager so that the appropriate trade can be organised.
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Have a basic working knowledge of the Yorkshire Cancer Research compliance system (EVERY), including reacting to and closing reactive tasks at properties.
About You
To be considered for this role, you will need:
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To be educated to at least GCSE standard or equivalent, including Maths and English.
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To have proof of your eligibility to work in the UK.
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To have a full UK driving licence with less than 6 penalty points.
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To have the ability and willingness to travel across Yorkshire.
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To have good general driving skills including navigation and manoeuvring.
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To have good geographical knowledge of Yorkshire and the surrounding area is desirable.
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To be a competent and experienced driver with the ability to drive a variety of vehicles, including large vans.
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To have knowledge and understanding of manual handling as this role involves lifting and moving stock items, donation bags and on occasions, furniture
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To be highly organised with good time management skills.
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To be able to prioritise workload, meet deadlines and adapt to changing deadlines.
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To be able to demonstrate a good standard of written and numeracy skills or confident in using available tools to support with this.
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To be passionate about delivering good customer service both internally and externally.
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To have good communication and interpersonal skills.
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To have the ability to work within a team and alongside others.
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To be able to motivate self and others and be positively receptive to change.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 30 April 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history, and our strategy ‘Charting Our Course’ puts people at the core of its success.
The People and Culture team at Royal Museums Greenwich acts as a catalyst for positive change, managing human resources, promoting inclusivity, and ensuring the wellbeing of our staff is at the forefront of our work. Through accessible recruitment practices, training and wellbeing programmes, and collaborative outreach endeavors, the team ensures staff at Royal Museums Greenwich are empowered to inspire, educate, and connect with a wide range of audiences.
Working in the People and Culture team and reporting to the Head of People and Culture, the Senior People Partner will be responsible for leading and managing a team, within the remit of employee relations, that delivers a high quality, inclusive, problem-solving, and people-focussed HR service to all levels of management and staff. The Senior People Partner’s role is to manage, supervise and support employee relations, employee wellbeing, and diversity and inclusion initiatives, overseeing the employee life cycle. They will also advise and coach the Talent Acquisition and Volunteer team on volunteer related cases using RMG policies.
Key responsibilities involve managing a direct caseload of complex employee relations cases, including leading on liaison with ACAS, external investigators, and legal advisors, and preparing for and attending Employment Tribunals. Further core objectives include leading the drafting of new/revisions to people policies, consultation and negotiation with relevant stakeholders, and the communication and embedding of new/revised practices across the workforce. The Senior People Partner will further build and maintain effective working relationships with the senior leadership team, acting as an expert strategic adviser on a range of employee relations matters and as a point of escalation for employee relations enquiries emerging from other teams, actively coaching, supporting, and mentoring colleagues to grow team capability and support development.
The successful candidate will have proven experience in managing an HR case work portfolio, which includes conducting discipline and grievance investigations, hearings and appeals, and ACAS Early Conciliation and Employment Tribunals, as well as overseeing attendance and performance management processes. Established success in coaching managers and leaders on various HR matters is essential to this role, empowering them to manage risk, resolve conflict, support their team members to excel at work, and foster cohesion and trust within a hybrid workforce. The postholder will have experience and interest in managing employee wellbeing and diversity and inclusion initiatives; be CIPD qualified; have excellent and adaptable organisation, communication and interpersonal skills; and will enjoy working with a variety of people, with a strong ability to listen effectively.
This is a full-time, permanent role in Band 4 – Senior Management and Senior Specialists. Core hours of work will be 36 per week, working 5 days between the hours of 9am-5pm, although due to the nature of the work, some flexibility may be required.
We offer a culture encouraging inclusion and diversity, pension, 25 days annual leave (rising to 30 days after 1 year), training and development and an environment with flexible working options, plus many more benefits.
Salary: £50,925 per annum
We encourage you to read the candidate pack before applying for this role. The job description and person specification are included within the pack.
Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone.
We actively work with Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our award winning fundraising division is currently looking for an Engagement and Stewardship Executive to join our Partnership and Philanthropy team in this newly created role for the charity.
With ambitious plans to grow our fundraising income above £60m in the next 5 years we are expanding our fundraising team. The role sits within the newly created Operations Team ensuring Age UK's donor facing Partnerships and Philanthropy Team are provided with the highest quality donor research, engagement and stewardship materials required to create transformative partnerships with businesses, high net worth individuals, trusts and foundations.
In this newly created position we require a collaborative individual who can support our Senior Operations Manager deliver our stewardship strategy focused on inspiring, thanking and retaining our major donors, corporate partners and grant funders by creating engaging communications and activities.
This role offers hybrid working between home and London (EC3N 2LB). Our fundraising division attend the London office once a week on Thursday's.
Age UK internal grade - 7L
Must haves:
* Excellent verbal and written communication skills, with experience of producing high quality written materials that are tailored to the needs of specific internal or external audiences.
* Ability to prioritise, manage conflicting deadlines, work well under pressure and manage multiple tasks to deadline.
* Good interpersonal skills with the ability to interact with stakeholders at all levels.
* Proven experience of good collaboration with internal and external stakeholders.
* Ability to problem solve and proactively troubleshoot.
* High level of planning and organisation skills, with an ability to manage competing deadlines from different sources.
* Working knowledge of MS Office products and databases.
* A passion to join Age UK in supporting older people across the UK.
Great to haves
* Experience working in fundraising, preferably with corporate partners, grant funders or major donors.
* Experience of managing relationships with volunteers and/or Trustees.
* Some experience of supporting delivery of events.
* Ability to produce visuals and infographics using digital tools such as Canva.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
* This role is not a donor-facing role but sits within the newly created Partnerships and Philanthropy Operations team that provides the back-of-house systems, processes, content and support to enable donor-facing colleagues to operate efficiently and effectively.
* We ask all members of Age UK's Partnerships and Philanthropy department to work from our London hub near Tower Hill at least once a week to enable collaboration, skills development and team dynamics (currently Thursdays). From time to time, we may also require the successful candidate to come into our London hub for face-to-face meetings at other times in the week: as per the terms of our hybrid contracts we aim to give seven days' notice when this happens.
* This role may on occasions require travel outside of London and working outside of normal office hours e.g. for funder events and cultivation activities.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Women’s Pioneer Housing is a values led organisation with residents at the core of every service we provide. The role of the Resident Engagement and Resolution Officer is multi-faceted, not only will you be driving and delivering a growing resident engagement programme you will also handle the administration and complexity surrounding formal complaints.
This is a key role to support the organisation to deliver a service responsive to our resident feedback, as well as meeting governance arrangements and external scrutiny around resident involvement and complaints.
You do not need to have direct experience in these areas, but you must be astutely organised, assertive to chase management members to meet their deadlines and be adaptable.
The transferable skills you have will allow you to work collaboratively with staff across the organisation and with our residents. Your interpersonal skills will allow you to professionally and positively interact with different groups of stakeholders, building relationships where you are trusted and inspire confidence.
You will contribute to ensuring our quality standards are met and our services deliver in meeting our resident’s expectations. To do this you will be able to translate information, policies and legislation demonstrating excellent verbal and written communication skills in your dealings with stakeholders.
We provide homes for women of all ages and backgrounds and work closely with our residents to review and continuously improve our homes and services. Our colleagues represent our resident communities and our workforce is also diverse. We welcome who you are, what you are and what you bring and will eradicate discrimination on the basis of race, religion, sex, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, and we work to eliminate discrimination and disadvantage caused by social class. We appreciate applicants from all backgrounds.
What we offer
We offer hybrid working and flexi time working. You will be fully enabled to work from home with a laptop and mobile phone provided. Embracing our one team ethos, our entire team work together at our head office at least one day each week which will support you in your work bringing opportunities for you to build positive relationships with colleagues actively enhancing our culture.
We will provide a comprehensive induction programme with an opportunity to learn, develop and drive your own work.
Our benefits package includes:
- 26 days annual leave plus bank holidays rising to 29 days after 5 years of service.
- A generous flexi-time working arrangement, enabling you to accrue up to 26 days additional time-off in lieu each year
- A generous pension scheme
- Retail portal benefits programme
- Heath and well-being councelling
- Membership with the Chartered Institute of Housing
How do I apply?
Please send us the following three documents
- An up-to-date CV which shows your full career history, we recommend that this is no longer than two pages;
- A supporting statement marked “Resident Engagement and Resolution Officer” explaining why you are interested in this role and detailing how you fulfil the person specification.
- A completed Diversity Monitoring form.
Applications must be received by 12noon on Tuesday 29 April 2024 with the subject heading “Resident Engagement and Resolution Officer”
We will hold face-to-face interviews for this role on the week beginning on 6 May 2024. We will contact successful applicants directly to organise interviews.
To offer single women access to safe, secure and good quality affordable homes and services that enable women to live a good quality of life.