Area support manager jobs
Internally known as Area Manager.
We have an exciting opportunity for a Area Manager to join the team in Lancashire , working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday & options to buy or sell annual leave
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, gym, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Access to EDI networks and colleague cafes
* Cycle to work scheme & season ticket loans
* Ongoing training & support with opportunities for career development & progression
About the role:
- As Area Manager you will oversee delivery of high-quality services across Lancashire.
- Facilitate consultation across the teams and other key stakeholders to develop new and build on existing good practice, implement and support the strategic direction of the area business plan.
- Drive continuous improvement of performance through use of data and other operational information to ensure teams perform to the highest standards at all times.
- Help build on and lead external relationships promoting positive working relationships to ensure the best possible support and outcomes is provided to eligible service users.
- Ensure we are meeting the needs of our service users to a standard as expected of our commissioners and partners.
- As Area Manager, you will develop and maintain effective relationships and formal partnerships across organisations and with key stakeholders, and promote and develop the services of VS. You will be responsible for leading the designated area strategically and ensuring it complies with national service delivery standards and best practice guidelines. You will also represent the charity in an appropriate and professional manner to commissioners, stakeholders, external bodies and the media, whilst acting as a voice for victims to the wider community.
- Key responsibilities of the role are to ensure the successful delivery of a high quality, efficient and responsive services to victims, the identification of income growth and partnership opportunities and building relationships with relevant commissioning bodies and other stakeholders. A focus on team development, and the monitoring of performance and quality are key within the role.
- Please note that travel across a large area is an essential part of this role and you may be asked to work unsociable hours on occasion. You must be able to attend in person meetings with commissioners and partners across Lancashire well as attending offices to meet returning staff.
For more information, please do contact Tom Edwards (Deputy Services Director - ).
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
PSPA is the only UK charity providing support and information to people living with Progressive Supranuclear Palsy (PSP) and Corticobasal Degeneration (CBD). These rapidly progressing neurological conditions are caused by the premature loss of nerve cells in certain parts of the brain. While there is no cure, and no treatment, we aim to give everyone affected with PSP and CBD the information and support they need to live the best possible life.
Raising awareness among health and social care professionals since 1994, we also fund research into diagnosis and treatments, relying almost entirely on voluntary donations.
We are now looking for a Helpline Manager to join us on a part-time, permanent basis, working 21 hours per week.
What we offer
- Salary of £21,709 for 21 hours per week (FTE £36,182.66)
- 28 days’ annual leave plus bank holidays – pro-rated for part-time roles
- Pension scheme
- Employee Assistance Programme
This is a rewarding opportunity for a compassionate and strategic people leader with a helpline/call centre background to join our passionate and pioneering organisation.
You’ll be at the forefront of supporting those affected by two of the most misunderstood neurological conditions, helping to shape the support and information provided for people living with PSP or CBD across the UK.
What’s more, with part-time hours offering greater flexibility, you’ll enjoy a fulfilling work-life balance while leading a dedicated team whose work makes a real difference every single day.
So, if you’re ready to be part of a movement that is changing lives, apply today.
How your role contributes
- As our Helpline Manager, you will lead the delivery and development of a vital lifeline for people living with PSP and CBD.
- You’ll ensure that everyone reaching out for help is met with timely, compassionate, and expert support — putting their needs and voices at the very heart of our services.
- Managing a team of six Helpline Care Navigators and supporting volunteers, you’ll lead recruitment and training to ensure the helpline runs smoothly and sustainably, while nurturing a strong, person-centred team culture.
- Through data-driven insights, you’ll continuously evaluate and improve the service, championing accessibility, safeguarding and inclusion in all aspects of delivery.
Additionally, you will:
- Develop policies and procedures to ensure best practice in advice and support
- Represent helpline users in our magazine and editorial planning
- Collaborate with senior leadership to design new services that address unmet needs
What we need from you
To join us as our Helpline Manager, you will need:
- Experience of operational management in a helpline/call centre environment
- Experience managing a team and supporting their professional development
- Experience working with volunteers across different mediums, including online
- Experience of regular service data reporting, analysis and evaluation
- Knowledge of the issues for people living with a neurological condition and their carers
- Knowledge of safeguarding practices
- The ability to manage difficult situations in a calm and confident manner
The closing date for this role is 8 June 2025
Interviews will be held on 16 & 17 June 2025
Other organisations may call this role Helpline Team Lead, Support Services Manager, Care Navigation Services Lead, Support Line Manager, Information and Advice Services Manager, or Emotional Support Services Manager.
PSPA is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re looking for a role where you can make a real difference as a Helpline Manager, please apply.
CREATING A BETTER FUTURE FOR EVERYONE AFFECTED BY PSP & CBD.


The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for a Policy Manager to join our External Affairs team.
You'll work closely with autistic young people, their families, and our specialist settings, to develop and influence policy on our priority areas. You will be accountable for achieving the wider policy aims in our new strategy, so that autistic young people can achieve at school, be healthy, and live and work as independently as possible.
You'll collaborate with autistic young people, their families, colleagues across Ambitious about Autism, and other stakeholders to develop and implement policies that influence practice in our priority policy areas. You'll plan and manage regular engagement activities with autistic young people, their families, and other key stakeholders, to ensure our policy influencing is beneficiary- led and reflects the needs of our settings.
We are looking for someone who has:
- Proven experience of developing and delivering policy positions to effect social change
- Proven track record of using social and traditional media to generate engagement in campaigns for change
- Knowledge and understanding of at least one priority policy area affecting autistic children, young people and their families (education or employment policy)
- Proven ability to develop and manage research and policy projects within agreed timescales and budgets.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Ealing Swimming Club (ESC) is one of the largest and most dynamic swimming clubs in the UK, with over 1,300 members training in seven pools across West London. We offer high-quality coaching and technique instruction for all ages and abilities, from beginners to international competitors. Our club is built on a strong sense of community, inspiring individuals to develop their skills, build confidence, and achieve their full potential. As a registered charity, we are committed to delivering inclusive watersports programs, including competitive swimming, masters, para-swimming, and water polo. Our passionate team ensures that every member has access to expert coaching and a supportive environment, fostering success in and out of the water.
Join Us as a Finance Manager
We have a fantastic opportunity for an experienced Finance Manager to join our team and play a crucial role in ensuring the financial integrity and sustainability of ESC. This part-time position (10 hours per week) is essential to maintaining strong financial records, reviewing budgets, and supporting compliance across the club’s operations. As a charity, our financial health is vital to delivering exceptional training, competitions, and community-based initiatives. Your expertise will help us grow and continue to provide high-quality opportunities for swimmers across all levels. Working closely with the Senior Management Team and Trustee Board, you will help with financial operations and contribute to the long-term success of the club.
Key Responsibilities:
- Financial Management: Maintain the integrity of financial records for the charity and its members.
- Budgeting & Forecasting: Prepare annual budgets and financial forecasts as required.
- Account Management: Prepare quarterly management accounts and year-end accounts, including pre-payments, accruals, and journal entries.
- Financial Reconciliation: Reconcile all balance sheet accounts on the management accounts.
- Audit Preparation: Liaise with external auditors to prepare year-end statutory accounts.
- Treasury Management: Manage surplus funds efficiently.
- Payroll & HMRC Compliance: Prepare and manage monthly payroll and pension payments, ensuring compliance with HMRC regulations.
- Policy Review: Conduct an annual review of ESC’s finance policies and procedures.
- Governance & Reporting: Attend trustee meetings and monthly operations board meetings as required.
- Sage Management: Ensure integrity of Sage accounting software.
- Charity Compliance: Submit annual returns to the Charity Commission and Companies House.
- Project Support: Lead ad hoc financial projects as needed.
- Event Support: Volunteer at ESC events, supporting fundraising and engagement activities.
What We’re Looking For:
- 5 years of experience in management accounting.
- ACA/ACCA qualification (or equivalent) preferable.
- Experience in charity finance preferred.
- Proficiency in Sage, Word, Excel, and Microsoft Office.
- Strong numeracy and accuracy skills.
- Excellent communication skills.
- Ability to work independently and manage responsibilities effectively.
- Flexible and adaptable approach to tasks.
If you meet at least half of the requirements for this role, we strongly encourage you to apply!
Equity, Diversity, and Inclusion
Ealing Swimming Club is committed to equity, diversity, and inclusion, ensuring that opportunities within our organisation are accessible to everyone, regardless of background or experience. We value diversity and strive to create a welcoming and inclusive environment for all. Applications will be reviewed on a rolling basis, so we encourage you to apply as soon as possible to be considered.
The client requests no contact from agencies or media sales.
Are you passionate about leading high-impact services that support individuals facing multiple disadvantage? Do you thrive in complex environments and have the leadership skills to shape a psychologically informed, client-centred team? If so, we’d love to hear from you.
About the role:
We’re looking for a dedicated Service Manager to lead our specialist 18-bed 24/7 Complex Needs hostel in Camden. Leading a team of Project Worker Complex Needs, Specialist Multiple Disadvantage Workers, Trainee Project Workers, an Apprentice, ETE Worker, Night Concierges, and locums - the service supports individuals who have experienced significant disadvantage. This includes long-term rough sleeping, substance use, severe and enduring mental health issues, involvement with the criminal justice system, and self-care challenges.
This is not a typical hostel service - it is a dynamic, intensive, and highly specialist environment requiring compassionate leadership, robust risk management, and strong inter-agency collaboration. You will be at the forefront of driving a psychologically informed and trauma-responsive service that not only provides accommodation, but creates a platform for meaningful recovery, connection, and progress.
As Service Manager, you will lead a skilled team in delivering high quality, person-centred support and accommodation. You’ll be responsible for staff development, operational oversight, risk management, partnership engagement, and ensuring compliance with service specifications and safeguarding standards.
In return, we offer a strong culture of learning, access to a sector-leading leadership development programme, and the opportunity to shape practice in one of the most critical and challenging areas of homelessness work. Join us in creating a place of safety, growth and transformation in the heart of Camden.
About you:
- You’ll bring a deep understanding of complex trauma and how to translate this into Psychologically Informed Environments (PIE).
- You’ll have a proven ability to lead and motivate staff teams, respond to crisis, and ensure that frontline practice is effective, compassionate, and empowering.
- Demonstrable experience working with people facing multiple disadvantage in a supported accommodation or complex needs setting.
- A strong track record of managing or leading teams to deliver measurable, client-centred outcomes.
- Confidence in working in partnership with statutory and voluntary agencies to build integrated and effective support pathways.
- Excellent communication, organisational, and problem-solving skills.
- A reflective, emotionally intelligent leadership style grounded in values of inclusion, equity, and respect.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 1st June at midnight
Interview date: Thursday 12th and Friday 13th at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Age UK is recruiting for a CRM Product Manager to join our delivery focused Digital and Technology team. We are creating a new Data capability which will transform the organisation so stakeholders have the opportunity to unlock business insight from trustworthy data. A core part of the Data capability is the Customer Relationship Management platform, Microsoft Dynamics.
This role is about developing clear product strategies and roadmaps, finding synergy and creating value for our users and the organisation. Age UK is a large and complex charity, so you need a collaborative mind-set and extensive stakeholder management experience. Communicating and managing expectations will be something you enjoy doing with the ability to translate complex technical elements to non-technical employees.
This role is offered on a hybrid / London contract and will include occasional travel to our modern co-working hub in London (Tower Hill). This will be circa once a month.
If this opportunity interests you, please apply with a Supporting Statement illustrating how you meet our Must Have criteria below.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
Proven ability as a leader of a complex business platform (A), (I)
Experience of creating product strategies and roadmaps working with a variety of stakeholders (A), (I), (P)
Proven ability to influence and develop trusted relationships at senior level, and effective stakeholder management at all levels (A), (I), (P)
Experience of promoting culture change across teams; driving collaborative projects; and overseeing new processes & systems. (A), (I), (P)
Skills and Knowledge
Extensive knowledge of Microsoft Dynamics, both "365 Online" and "on-prem" instances (A), (I)
Experience of overseeing a CRM system within a charity setting that is used across Income Generation and Service provision (A), (I)
Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives. (I), (P)
Extensive use of MS Office applications. (A), (I)
Sound understanding of different fundraising and income generation methodologies and how these translate into a CRM system (I)
Personal attributes
An effective communicator, verbally and in writing, able to work collaboratively demonstrating excellent diplomatic and interpersonal skills, both to enable collaboration and to help the wider organisation understand and use data well. (I), (P)
Proven ability to influence and develop trusted relationships at senior level, and effective stakeholder management at all levels (I)
Great to Have’s:
Experience
Experience of working in a large complex organisation. (A), (I)
Skills and Knowledge
Understanding and working knowledge of Microsoft Azure Databricks (A), (I)
Understanding of GDPR best practice in relation to data management (I)
Knowledge and experience of Microsoft Power Platforms (A), (I)
Experience of other CRM platforms (A), (I)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements:
• Internet bandwidth: 40Mbps minimum
• Internet connectivity: Wired / ADSL / Fibre
• Stable and safe working environment
This role description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role.
In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
Age UK acknowledges that some groups are less likely to apply for roles and we welcome applications from anyone who feels they have the skills, time and energy to commit to us.
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
About Future Frontiers
In the UK, family income is the strongest predictor of how well a young person will do at school and the future opportunities they will have. Future Frontiers exists to change this. Our vision is of a society where equal access to education and career opportunities enables potential to overcome poverty. We support young people from disadvantaged backgrounds to realise their potential and work towards secure and fulfilling employment. In partnership with schools, businesses and supporters, we deliver an evidence-based programme of career coaching, opportunities and guidance for young people from lower income households. This year, we are working with 2,500 young people in schools across Greater London. You can find out more about our programme and impact so far in the Annual Impact Report on our website.
About the role
As a Future Frontiers Partnerships Manager, your role is to identify, develop and maintain mutually beneficial partnerships with organisations which work with us to enable our mission. This is key to delivering our work and making a lasting difference for young people from under-resourced backgrounds on their education and career journeys.
The focus of the role is on building meaningful, long-term relationships with schools and/or businesses, to match young people from socio-economically disadvantaged backgrounds with business professionals who can provide insight into the world of work and guidance to help young people unlock their aspirations and develop the plans and skills they need to be successful.
Our Partnerships Managers each have a focus on a priority audience, either schools or businesses, and on an activity area, either new business development or account management. The role we are currently recruiting for will have a main focus on driving new business from companies.
Your responsibilities
The focus of each role could expand or change depending on the needs of the organisation. Current priorities and targets are reflected in each individual’s objectives for the year - these are regularly reviewed to ensure that they remain relevant and create ownership and stretch for each individual.
Core responsibilities across the Partnership Development and Partnership Management teams include:
Securing new partnerships
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Identify potential partners for Future Frontiers, focussing on organisations where there is synergy with Future Frontiers and/or where we can address a clear need for them
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Engage with potential partners through the most suitable channel (email, LinkedIn, phone/video call or in person) to understand their priorities and identify how Future Frontiers can meet their needs
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Deliver targeted campaigns and pitches of the most appropriate product(s) / way(s) to engage; handle objections and negotiate terms to help Future Frontiers to achieve income and impact targets and support more young people to achieve their potential
Maintain relationships; renew and grow partnerships
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Nurture relationships with existing partners, working with colleagues across Future Frontiers to ensure smooth delivery and an exceptional partner experience
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Explore opportunities to grow partnerships through working together in different ways and/or extending involvement to more pupils or colleagues
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Regularly request feedback and respond to suggestions from partners, helping them to feed involved and engaged with Future Frontiers’ work and development
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Maintain professional and timely communications with partners, following up on actions and delivering on commitments
Set up and enable successful partnership working
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Work with key contacts to agree objectives, responsibilities and deadlines. Maintain accurate records of partnership activities and conversation, ensuring that the Salesforce database is kept up to date
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Support partners with messaging and resources for internal and external communications, to enable them to build Future Frontiers into their organisations
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Coordinate with Future Frontiers colleagues to ensure that activities involving partners are well-run and that everyone is clear on their role in delivering successful interventions for young people
Stakeholder engagement, marketing and communications
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Use templates to create materials and communications to your audiences which align with Future Frontiers’ brand and convery core messaging
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Ensure that the partners you manage are engaged with relevant stakeholder communications, including events, newsletters and social media
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Proactively identify suitable content (or opportunities to develop content) from your partners to share in Future Frontiers’ marketing and communications, enabling us to build the charity’s brand and engage new audiences
Wider contribution
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Contribute to department-, directorate- and organisation-wide projects and priorities through membership of project groups or taking on pieces of work in line with your skills, experience and development objectives
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Act as an ambassador for Future Frontiers, our cause and values in all engagements and communications with partners, supporters and suppliers
About you
Experience and knowledge
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Experience in a fundraising, sales or account management role, ideally working with businesses and/or schools (essential)
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Demonstrable success in hitting and exceeding targets in a fast-paced environment (essential)
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Experience of working in a team, taking ownership of areas of work and contributing to shared successes (essential)
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Experience implementing a range of marketing techniques, including digital and email marketing (desirable)
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Knowledge of the UK education system (desirable)
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Understanding of the UK charity sector and relevant legislation and best practice, such as GDPR and the Code of Fundraising Practice (desirable)
Skills and competencies
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Passion for Future Frontiers’ mission: you are motivated to play a role in empowering young people from disadvantaged backgrounds to realise their potential.
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Excellent communication skills: you will be able to articulate with passion the difference Future Frontiers makes to young people. You are a strong influencer and negotiator, and comfortable presenting to people from a wide range of backgrounds and with varying levels of seniority.
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Strong relationship builder: you are diplomatic, an active listener, and connect with people easily.
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Thorough and organised: you have strong attention to detail, maintain accurate records and can manage multiple deadlines.
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Proactive self-starter and problem-solver: you take initiative and approach your work with a positive, can-do attitude.
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Target driven: you are highly motivated and will be energised by working in a fast-paced, target driven environment with people who are committed to achieving social change.
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Collaborative: you work well with others and contribute to a supportive, team-oriented culture.
What we can offer you
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Annual leave of 27 days plus bank holidays, increasing with service
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Flexible working with the option to work from home regularly (with at least one day a week in the office, and the flexibility to come in more often if you’d like)
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4pm finish on Fridays
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Annual personal training and development budget of £300
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Employee Assistance Programme, including counselling
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Team-building offsites and regular team socials throughout the year
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Additional parental leave pay and additional childcare leave for child’s first 2 years
Equal opportunities, diversity and inclusion
Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it underpin our mission and we treat all employees, volunteers, clients and young people as individuals. We believe in having an open and inclusive culture that champions diversity in all its forms, including disability, culture, race, gender, sexual orientation, age, life experiences, socio-economic background, and religion.
We encourage everyone to apply for our roles. If you would like to talk to us about working at Future Frontiers in advance of your application, particularly regarding diversity, we strongly encourage you to contact us via email. We’d love to hear from you. We are particularly interested to hear from candidates who have not been to university or who have lived experiences relatable to our young people.
How to apply
To apply, please complete our application form on our website, attaching your CV and answering the following questions:
1. Why do you want to work at Future Frontiers? What is it about our organisation that excites you? (Max. 1,500 characters) Strong answers will tell us why Future Frontiers appeals to you personally and why you are motivated to work for us.
2. Please tell us how you meet the three essential knowledge and experience criteria given in the job description. (Max. 2,000 characters) Strong answers will factually and succinctly demonstrate your relevant experience.
Deadline: Thursday 29th May, 5pm
Start date: We are ideally looking for someone to start in mid-August, although we can be flexible.
Interview dates: First round interviews will take place virtually on during the week commencing 2nd June. Second round interviews will be held in person at our office near London Bridge during the week commencing 9th June.
The successful candidate will be required to undergo DBS and reference checks.
The client requests no contact from agencies or media sales.
Who are Guts UK Charity?
Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.
We are the only UK charity that covers the entire digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.
Our mission is simple: to improve the lives of millions of people affected by digestive conditions
Overall Purpose of the Trusts & Foundations Manager
The Trusts and Foundations Manager is an exciting new role and will join our small but expanding Guts UK fundraising team. Trusts and Foundations is a relatively new income stream for us, with real potential.
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You will be responsible for prospecting, soliciting, developing, engagement and stewardship while retaining key relationships with trust and foundations in line with Guts UK’s strategic framework.
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You will proactively lead on identifying and progressing opportunities, developing and stewarding relationships, thinking creatively and strategically to develop compelling proposals.
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You will work closely with the Senior Fundraising Manager and CEO as we establish, develop, and retain these valued relationships.
Who we’re looking for?
The successful candidate will be an experienced, relationship-focused trusts and foundations fundraiser, excited by the opportunity to play a key part in developing and elevating this income stream.
You will pride yourself on outstanding stewardship, relationship building and prospect development and have a wealth of experience securing multi-year grants and long-term support from trusts and foundations.
A committed and inspiring ambassador for Guts UK, you will also be a great team player who enjoys collaborating with colleagues to deliver a dynamic and innovative programme of donor cultivation and stewardship.
Location
We have offices in London and Huddersfield which are easily accessible by road or public transport. We support hybrid working but attendance in one of the offices [dependent on your location] is required for a minimum of 1 day per week.
Please see the attached detail job pack for further information and how to apply.
Our vision is of a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support they need




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Big C
As a regional cancer charity, Big C is here to support anyone affected by cancer in Norfolk and North Suffolk, whether that is someone with a cancer diagnosis or their loved ones.
The charity provides outstanding holistic care, aiming to improve lives through services at Big C’s warm and welcoming Cancer Support Centres and Hubs. Alternatively, support is also offered online or by telephone through Big C’s Virtual Support Centre.
Founded in Norfolk over 40 years ago, Big C has raised over £45 million to fund its growing services. The charity greatly benefits from the donations raised by its loyal community supporters, local businesses, legacies and grants from community funds and trusts. Income is also generated via 11 charity shops across the region. Big C is proud to invest in ground-breaking projects that take place at the Norwich Research Park.
Big C is an employer committed to equity, diversity, and inclusion and was awarded Gold Accreditation in the Best Employers Eastern Region 2023 for the second time running. We are proud to offer a supportive working environment that focuses on employee well-being and recognises the importance of a good work/life balance.
Job Purpose
To develop and manage one of the Big C Charity retail units, under the direction of the Retail Operations Manager and the Assistant Retail Operations Manager.
Managing the day to day running of the shop, maximising retail sales and profit while delivering a high quality of customer service through effective leadership of staff and volunteers and management of resources and budgets.
With experience in retail and managing people the post holder will act as an ambassador for Big C ensuring that both they and the retail business supports, promotes awareness and endorses the aims and objectives of Big C.
Everyone at Big C commits to live the Big C Core Values of Honesty, Respect, Trust, Empathy and Support through their work.
Main Duties
· Positively promoting Big C core values both within the organisation and to the external market place.
· Day to day management and ongoing development of the shop.
· Achievement of income targets in line with agreed budget figures, driving high standards and profitability through the effective leadership of employees and volunteers.
· Ensure the shop is taking full advantage of its trading opportunities including identification and implementation of seasonal and other promotional activities.
· Provision of information regarding the performance and operation of the shop as requested.
· Development of Gift Aid in the shop to maximise revenue.
· Assistance in the development of a database of supporters.
· Encouragement of local stock donations.
· Maximising potential of donated goods to the best use of the business through sorting, selection, display and rotation.
· Recruitment, selection, induction, training, motivation and management of retail staff and volunteers.
· Conducting of monthly staff performance reviews.
· Demonstration and promotion of effective communication between the Big C staff and volunteers.
· Attendance of meetings with other retail staff.
· Ensure that all staff and volunteers observe all policies, procedures and codes of practice.
· Implementation of the finance and control systems, including introduction of changes as requested.
· Daily banking of money and weekly financial reports.
· Ensure that the shop operations are safe and efficient, and all statutory and company health and safety rules are adhered to.
· Acceptance of cash and donations.
· Provision of occasional holiday and sickness cover for other Big C shops as requested.
· Participation in Big C performance reviews and appraisal process, in addition to ongoing training and personal development activities.
· Undertaking of any other tasks as reasonably requested.
All Big C post holders are responsible for:
· Working to the policies of Big C
· Promoting equal opportunities and diversity within all aspects of their work
· Complying with Health and Safety Regulations and undertaking risk assessments
· Demonstrating and promoting Big C’s core values
· Carrying out additional duties where appropriate which may be allocated from time to time by the Chief Executive and/or Executive Team.
General
Big C reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the business.
The statements contained in this Job Description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including other functional areas to cover absences of relief, to equalise peak work periods or otherwise to balance the workload.
Together, we improve the lives of local people affected by cancer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
LAE Tottenham seeks to appoint a proactive and enthusiastic individual to oversee the management, security and strategic development of the school’s IT infrastructure. They will oversee the maintenance of network systems, servers and IT services to ensure reliability, security and efficiency across the school. Working with the IT & Operations Manager, Business Director, Senior IT Technician and external providers, the postholder will ensure that the school’s IT provision effectively supports both operational and educational needs.
About us
LAE Tottenham is a selective 16-19 free school, which offers a rigorous academic curriculum alongside a broad co-curricular programme and exceptional pastoral support enabling students to access high tariff universities. In 2023-24, over 75% of students won places at Russell Group universities, from a cohort in which 50% of students had been eligible for free school meals at secondary school.
The Network & Systems Manager role will help us become sector leader in supporting students from lower income backgrounds to achieve the highest academic outcomes and this new role has been created so we can ensure we are fulfilling that mission.
The role is advertised on a part-time basis, with hours and working pattern to be discussed and agreed with the successful candidate. It is offered on a permanent basis.
LAE Tottenham
- Academically selective 6th form, opened in September 2017. Results in the top 3% nationally for attainment and progress.
- Principal Education Sponsor Highgate School and Lead Business Sponsor Tottenham Hotspur Football Club.
- Partnered by eight other leading independent schools - Alleyn’s, Chigwell, Haberdashers’ Aske’s Boys’, Harrow, John Lyon, North London Collegiate, Mill Hill and St Dunstan’s College, each offering departmental support, CPD, expertise and shared student experiences.
- Providing first-class support into top class higher education and employment, focused on academically ambitious young people
- Housed in a stunning new state of the art school building linked to the Tottenham Hotspur Stadium
- Sunday Times ‘State 6th Form College of the Year 2020-21
- Rated outstanding by OFSTED
LAE Tottenham offers a range of benefits to all directly-employed members of staff, including free breakfast and lunch and access to Benenden Health private healthcare.
We are actively working to close the gap in areas within the school that are currently underrepresented. To better reflect the diversity of Haringey, we especially encourage applications from within the Black community, as well as other members of our diverse community, to further enrich all aspects of our school.
LAE Tottenham is committed to the safeguarding and welfare of children and applicants must be willing to undergo child protection screening appropriate to this post, including checks with past employers and the Disclosure and Barring Service.
Please note that this role is ‘exempt’ from the Rehabilitation of Offenders Act 1974 and therefore, if shortlisted, you will be required to declare any convictions, cautions, reprimands and final warnings that are not ‘protected’ (i.e. filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. Further information is available on the school's website.
The closing date is 30th May 2025. Interviews are scheduled to take place w/c. 2nd June 2025.
(LAET will invite strong candidates to interview as applications come in throughout the designated advertisement period).
The client requests no contact from agencies or media sales.
Location: Area 3 vacancy which covers Scottish Highlands geography of Angus, Aberdeenshire, Perth & Kinross, Fife, Morayshire, Inverness-shire.
Can you inspire and be inspired? Can you motivate others to deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you whilst you develop and lead a team of up to 25 stores to success.
At Barnardo's we believe in children the funds we raise in store support the most vulnerable children and Young People in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in your area, you will take full ownership of the day to day management of your stores, you'll maximise their income and lead and inspire your team of managers.
You will have a sound retail management experience, which will ideally be from a multi-site environment; you will have shown in your experience an ability to achieve budget, revenue, cost and profit targets as well as KPI's. You will be an outstanding leader who can bring team building and organisational strengths to your team alongside ensuring that the very highest standards of presentation and customer services are upheld throughout your area – your aim will be to make your store's the best in town, for customers to visit and for your colleagues to work in.
In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.
Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
*As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Retail Area Manager
Field based with one day per week at Harrogate Yorkshire Cancer Research Centre; responsible for a portfolio of shops predominantly in North and East Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Retail Area Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
Yorkshire Cancer Research currently operates 15 shops across Yorkshire and are embarking on a retail expansion programme, with plans in place to open a further 20 shops across Yorkshire over the next three years. This is a role which forms part of the retail expansion plan. Reporting to the Head of Retail, the Retail Area Manager will be responsible for the day-to-day operational management of existing shops, and for the new shops as they open.
The Retail Area Manager will lead by example and ensure that employees, volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.
Specifically, you will:
· Provide day to day line management responsibilities for Shop Managers and Retail Support Managers, including coaching, inspiring and motivating team members so they are clear about their role and feel fully supported in driving the charity forward.
· Work closely with Shop Managers and Retail Support Managers with regards to rota management and provide support where necessary to ensure each shop is sufficiently staffed.
· Be accountable for an area budget and achieve or exceed budgeted income, expenditure, and contribution (net income).
· Ensure that all charity policies, shop standards and operating procedures are communicated effectively to all Shop Managers and effectively cascaded to volunteers. Regularly review that they are all maintained and followed in a consistent manner.
· Ensure our shops are presented to the highest standards with attractive visual merchandising and window displays and coach the Shop Managers to continually improve visual merchandising standards and share best practice.
· Lead, coach and develop the Shop Managers and Retail Support Managers, role modelling the internal PDR approach and wellbeing focus.
· Act as the “go to” lead for the Shop Managers on a day-to-day basis to help resolve operational issues, referring to Head of Retail for support with more complex issues.
· Act as an ambassador of the charity’s values, challenging misaligned behaviours and ensuring the values are integrated into all aspects of management.
· Create a welcoming professional atmosphere and deliver high standards of service for all employees, volunteers, customers and supporters.
About You
To be considered for this role, you will need:
· To be educated to A-Level or equivalent.
· To be trained as a First Aider, Fire Marshal and a Mental Health First Aider where appropriate.
· To have experience of multi-site retail management in a charity or commercial retail organisation
· To have experience of building and leading a team of employees and volunteers including recruitment and development.
· To have experience of meeting and exceeding targets within a retail environment.
· To have experience of setting, monitoring, and reporting of sales and cost budgets.
· To have experience of using own initiative and taking accountability for all aspects of day-to-day retail operational management.
· To be highly organised with good time management skills and the ability to prioritise a workload to meet deadlines.
· To have the ability to lead teams of employees and volunteers, providing support, motivation, and encouragement.
· To have excellent IT skills and confident using Microsoft Office including Word, Excel, Outlook, and PowerPoint.
· To have the ability and willingness to frequently travel across the Yorkshire region, access to own vehicle, and a full UK driving licence with less than 6 penalty points
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 28 May 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for an Associate Project Manager – Apprentice to join the Estates team. Your role is to contribute to the successful delivery of a number of projects and small works, ensuring the scope and benefits are achieved as planned.
This role is not open to sponsorship.
Minimum age 18 and commitment to complete an 18 month apprenticeship with studying and theory along side work.
Role Requirements
- Collaborate with the Project Manager to precisely define project scope and objectives, eliciting technical requirements to formulate detailed specifications, cost assessments, and delivery schedules, while maintaining close coordination with stakeholders to ensure alignment on goals and key milestones.
- Contribute to the development and presentation of key project documents for stakeholder approval and governance.
- Assist the Project Manager in overseeing capital and operational projects and other minor works throughout the organisation, taking ownership of the successful delivery of assigned projects and tasks throughout the project lifecycle, raising any issues / risks and reporting on a regular basis.
- Work within agreed budget and available resource, reporting on forecast, spend and raising any variations to the Project Manager.
- Build and maintain good relationships with all project stakeholders using a variety of communication methods.
- Track and assess project performance and outcomes using relevant tools and methodologies to collate and analyse data to report on project performance.
- Identify and monitor project risks and issues; and plan and implement responses to them.
- Assist in planning and coordinating the resources – human, financial and material – required for effective project delivery, working with the Senior Engineer to advise on resources from in-house Maintenance Team for up-coming projects.
- Apply quality management systems and tools to ensure project outcomes meet all legislative, regulatory and local standards.
- Participate in post project evaluation to document lessons learned, contributing to continuous improvement initiatives.
- Assist the Project Manager with collation of all Estates compliance certificates and service report onto the compliance register.
- Provide input, as required, to monthly compliance reports.
- Provide updates on required remedial works, as necessary.
Interview Date: TBC
PLEASE READ CAREFULLY – ‘How to Apply’
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Job Title: Digital Manager
Job Type: Permanent
Hours: 35 hours per week
Department: Membership Engagement Team (MET)
Salary: £39,776
Reports to: Director of Membership, Marketing and Digital
Location: Hybrid – FSRH Office (London Bridge) and home working
Can you help us?
We are seeking a Digital Manager to oversee the FSRH digital infrastructure, ensuring seamless integration across our website Content Management System (iMIS RiSE), member engagement platform (iMIS), and Learning Management System. The ideal candidate will expertly manage digital development initiatives, maintain productive relationships with technology suppliers, and deliver responsive first-line technical support.
With strong content management capabilities, you will ensure all web and LMS content adheres to brand guidelines, implement SEO best practice, and deliver an exceptional user experience. You will also facilitate comprehensive staff training, spearhead strategic digital improvements, and leverage analytics to drive data-informed decisions that enhance both member engagement and organisational effectiveness.
The role:
Team leadership
- To manage the FSRH Digital Team consisting of a Data Manager
Digital platform ownership
- Work closely with the Data Manager to ensure the integration between the website (iMIS RiSE), our Learning Management System and member engagement system (iMIS) continues to work well.
- Plan and support delivery of any development work from a website perspective in close collaboration with staff where necessary and with the website supplier and implementation partner, where necessary. This includes understanding and specifying business requirements sufficiently well for suppliers to quote against and undertake the required development work.
- To liaise with third party suppliers on a regular basis regarding integration between digital platforms including the website (iMIS RiSE) member engagement system (iMIS), LMS and other online products.
- Act as the first line of support for technical issues related to the FSRH website, associated websites, and the Learning Management System (LMS). Collaborate with staff and external developers to identify solutions and escalate issues to external support when necessary.
Website and LMS content
- Create, develop and manage content on the FSRH website and LMS, ensuring all updates align with the organisation’s tone of voice and brand guidelines. Apply knowledge of SEO best practices and user experience principles to enhance visibility, accessibility, and overall content effectiveness.
- Train and support identified staff to use the content management system (iMIS RiSE) and to understand the basics of good website copy. Ensure that content changes are of high standard and good quality.
- Consider user journeys in all aspects of content development and updates, ensuring that navigation and structure support intuitive and meaningful user experiences.
- To ensure processes for regularly reviewing, prioritising and refreshing all web content are maintained and overseen, liaising with teams across the organisation.
- Work closely with the Marketing Team to support key campaigns by providing website support where needed.
Website analytics
- Maintain and manage Google Analytics and Google Tag Manager implementations, using these and additional data sources to monitor website performance, produce regular reports, and deliver actionable recommendations for optimisation and feature enhancement.
- Using website analytics and other tools to understand user behaviour.
Strategic digital development
- Lead the strategic development and continuous improvement of the website to ensure they meet evolving user needs, support organisational objectives, and deliver content more effectively.
- Stay up-to-date with emerging website and digital trends, tools, and technologies, and advise on possible improvements or alternative approaches to digital solutions, particularly in areas such as Artificial Intelligence (AA) and machine-learning.
Other
- To ensure all FSRH digital platforms and associated information adheres to Data Protection laws and current FSRH policies.
You will be:
- Educated to degree level or equivalent by experience
You will have:
- Previous experience in a similar digital management role
- Experience working with website Content Management Systems (CMS)
- Familiarity with Learning Management Systems (LMS)
- Knowledge of user experience (UX) principles
- A basic understanding of HTML
- A strong understanding of SEO, page optimisation, and website copywriting
- Technical understanding of digital systems and platforms
- Creativity in designing engaging, accurate content with a high level of attention to detail
- Experience using Google Analytics 4 and Google Tag Manager
- Experience and understanding of GDPR and its practical application
- Confidence in managing multiple projects and working with stakeholders across departments and seniority levels
- Excellent Microsoft Office skills, with a good working knowledge of Office 365
- Strong and positive communication skills, both written and verbal
- Willingness to work flexibly in response to changing priorities
- Excellent time-management and prioritisation skills
- An interest in sexual and reproductive healthcare (SRH)
NB: In order to fulfil this role, you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
We will offer you:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave day
- Annual Volunteering Day
- Flexible working culture
- Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- Enhanced maternity, paternity & adoption pay
- Free eye tests
To Apply
Deadline for applications is Wednesday 11 June midday
Interviews are likely to take place on 19 and 20 June 2025
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.
The client requests no contact from agencies or media sales.
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About the role
The DAPO Project Manager will work closely with the DAPO Programme Manager and SafeLives Finance Manager to support the successful delivery of the programme and maintain effective commissioning relationships with service providers across each pilot area. Key responsibilities will include overseeing commissioning contracts, supporting programme implementation, managing stakeholder relationships, and providing regular progress reports to commissioners.
Hours: 22.5 hours per week with flexible working hours and provision of an out-of-hours response as needed.
Location: Remote working. You will be required to travel when the role requires it.
Contract: Fixed term contract to 31st March 2026.
Benefits
- 34 days' holiday incl. public holidays
- Flexible working e.g. compressed hours
- Cycle to work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Childcare vouchers
- Employee assistance programme
- Clinical supervision
- Holiday purchase scheme to buy up to an additional 5 days
- Enhanced family leave policies
- Enhanced sick pay
- Professional development fund
- Individual learning budget
- Restorative practice training
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 9am on 30th May 2025.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.