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St Mungo's, Greater London (On-site)
£33,872 - £37,263 per year
Posted today
Page 1 of 1
Greater London (On-site)
£24,582 - £28,457 per year
Permanent, Full-time
Job description

Are you an organised person with a passion for working with people and the ability to empathise with others?

About the role

We are looking for someone to join the Housing Management team in Brent to provide housing related support to new residents moving into the service. The site consists of a large 71 bed hostel accommodation service providing support to homeless people with a range of complex needs; and our No Second Night out (NSNO) service who provide assessment and reconnection support to people at immediate risk of rough sleeping. Accommodation is a mixture of shared and single occupancy bed spaces for short and long term stays.

  • In the vital role of Housing and Lettings Worker you will be the first point of contact for new residents and contractors visiting the service. With the support of your manager you will develop the skills to work independently to provide a safe, welcoming and efficient moving and booking in process for clients and other visitors.
  • You will take responsibility for housing management and lettings related tasks such as following health and safety procedures and record keeping, keeping room voids to a minimum and ensuring maintenance queries and issues are resolved effectively. 
  • You will be required to work across this large site and conduct regular building, health and safety and maintenance checks when required.

The typical hours for this post are 9am –5 pm Monday – Friday, not including bank holidays

About you

In this role you won’t be providing personal support to residents, but you will need to be empathetic, calm and have good communication skills to help clients resolve maintenance and housing related queries.

You don’t necessarily need direct experience of working with vulnerable people, as long as you have some understanding of the issues faced by homeless people and a genuine interest in providing our clients a safe and supportive environment to live throughout their recovery journey.

If you are an organised person with good IT skills and housing management experience who enjoys a busy, and varied workload while meeting different people and being active during your working day; we encourage you to apply.

This is an excellent role to develop the knowledge and skills to work in the charity sector and to learn about relevant housing and benefits legislation.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website.

To view the job description and guidance on completing your application form, please click on the document tab at the top of the advert page on our website.

Closing date: 10am on 17 August 2022

Interview and assessments on: 24 August 2022

More about St Mungo's

Our vision is that everyone has a place to call home and can fulfil their hopes and ambitions.

As a homelessness ch... Read more

Posted on: 02 August 2022
Closing date: 17 August 2022 at 10:00
Tags: Social Care/Development,Housing Management