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HCNS, Hemel Hempstead (Hybrid)
£24,000.00 pro rata
Posted 2 weeks ago Quick Apply
Closing in 4 days
SAFE! Support for Young People Affected by Crime, High Wycombe (Hybrid)
£24,982 - £27,041 pro rata
We're looking for practitioners to work across SAFE! services, providing individual and holistic support to young people and families.
Posted 1 week ago Quick Apply
Page 1 of 1
£29,557 - £33,779 per year
Contract, Two-year fixed term contact - 35 hours per week, Full-time
Job description

Senior Practitioner Money Guidance Service

Salary: £29,557- £33,779 per annum

Work from home with flexible working options

Two-year fixed term contact - 35 hours per week

Closing date for applications: 9am 17th August

Interviews will take place online via video conference - on 25th August 2022 

About Us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

The Role

The Money Guidance Service is a new GamCare initiative, providing tailored guidance and advice on budgeting and other money matters for those impacted by problem gambling, who are accessing existing National Gambling Helpline and structured treatment interventions. As well as enhancing client support services, a key aim of the project is to understand the needs of those experiencing financial harm, and develop and test new approaches, through a continuous learning approach.

The Senior Practitioner will deliver money guidance and financial wellbeing information in remote sessions over the phone or via video call to GamCare service users. This is primarily a frontline role, and the Senior Practitioner will manage a caseload of service users; specifically delivering impartial guidance on money management and financial wellbeing in the non-regulated space, and making referrals to external debt/money specialists. There will also be a requirement to support ongoing development of the Service, including informing ongoing staff training needs, and service user tools and resources.

About You

As the successful candidate you’ll have a relevant Money Guidance or Advice qualification or training Qualification and/or  (NVQ Level 3/Diploma or above) related to Psychology, Counselling, Psychotherapy, Addictions, Social Work, Nursing, Health & Social Care, Public Health or Demonstrable experience of working with vulnerable cohorts with addictions and/or other complex needs. You will also have a commitment to professional development and willingness to undertake money guidance training relevant to the role, as required.

Your strong communication, interpersonal and organisational skills will put you in good stead to deliver high quality money guidance to gamblers facing financial difficulties. Crucially, you’ll want to work in an environment where your work truly makes a difference to our staff and service users. 

Key Duties and Responsibilities

Working in a way that recognises and values diversity and with an understanding of the functional model of problem gambling and gambling-related harm, the Senior Money Guidance Practitioner will:

  • Provide a tailored guidance and support service to service users who require money guidance as a result of their, or someone else’s, gambling, via telephone and web-based interventions, using money management tools and resources, and practical support.
  • Effectively manage a time-bound caseload of money guidance for service users, along with managing a schedule of call-backs and appointments, and recording key information accurately and in a timely manner.
  • Recognise the parameters of what this non-regulated Service offers and, as necessary, make timely referrals to debt/other regulated money advice organisations.
  • Support effective transition to debt/other services.
  • Implement risk/safeguarding management and supportive strategies as required
  • Remain up to date with the nature of problem gambling.
  • Support the Money Guidance Team in ensuring the guidance models and interventions delivered, are up to date, appropriate, and effective

Benefits You Can Enjoy

  • 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
  • A generous Pension Scheme - we contribute 6% and you contribute 2%.
  • Discretionary company sick pay from day one of service.
  • Employee Assistance Programme – 24-hour support
  • Cycle to Work Scheme

Appointment is subject to a DBS check

GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

You will need to ensure that you have a confidential space within your home to work from. With this role there will be a requirement to attend the head office in London periodically for colleague and team liaison.

To apply, please go onto the GamCare website and complete an application form and Equal Opportunities Monitoring Survey.

For any further information on the role or if you require any reasonable adjustments at any stage of the application or recruitment process, please contact Recruitment Inbox and the team will be happy to help.

Application resources
Posted on: 29 July 2022
Closing date: 17 August 2022 at 09:00
Tags: Practitioner

The client requests no contact from agencies or media sales.