Assistant administrator jobs

Part Time Charities Assistant  

• (FTE £30,429 p/a – pro rata £12,171.60 p/a)
• 2 days per week
• Permanent contract
• Hybrid working 

We are looking for a proactive and highly organised administrator, ideally with experience in a Charity or Professional body to join us as our Charities Assistant in a permanent position working 2 days a week, supporting a worthwhile charitable cause.

The successful candidate will provide administrative support, help coordinate committee and trustee meetings, and act as a first point of contact for external queries. This is a varied role, so we’re looking for someone with a proactive approach who enjoys building relationships with a range of stakeholders and has great attention to detail. Candidates who have experience working with committees, preparing minutes and using Canva, would be preferable.

Who are we?

The Chartered Secretaries’ Charitable Trust is charity dedicated to supporting members of CGIUKI and their families, through life’s challenges. We provide financial support through grants, as well as bursaries for professional development, and award prizes to those who excel in qualifications.

What can we offer you?

As a flexible part time role, this role is ideal for someone looking to utilise their skills while still needing flexibility. We offer a collaborative working environment where your work will have a meaningful and tangible impact.  

What responsibilities does this role have?

This role will be varied, and duties will change depending on current meetings and project needs, but the responsibilities include:

•  Liaise with beneficiaries and applicants for support to assist with the application process, including details of outcomes and support provided.
• Lead on drafting case reports on beneficiaries’ circumstances for consideration of the Support and Grants Committee or the Chairman of the Support and Grants Committee.
• Assist with the organisation, planning and attendance for Trustee and Support and Grants Committee meetings, including papers and taking minutes, (currently around 6 per annum).
• Maintain and manage the Trust’s database to ensure accurate, secure, and efficient storage of beneficiary and application records.
• Maintenance of the Trust’s web pages to ensure relevant information is available.
• Development and management of social media presence.
• Assist with finance administration tasks, including expense claims and preparation of memos and invoices for payments.
• Management of donation recognition and reconciliation, including assisting with Gift Aid records and claims, and support with reporting requirements of investment valuations.

What skills experience does this role require?

Essential:

• Strong written and verbal communication skills.
• Excellent written attention to detail.
• A proactive and collaborative approach to your work
• Ability to adapt to changing priorities. 
• Organisational skills of events, information or people management, including the ability to work unsupervised.
• Microsoft office, including Access or other databases.

Desirable

• Experience working with a committee/Trustee board.
• Experience working in a charity or professional membership body.
• Experience updating websites, including updating written copy.
• Experience of social media management.
• Experience processing Gift Aid including claims to HMRC. 
• Knowledge of welfare benefits. 
• Interested in of charity governance and administration with a proactive approach to continuous learning.

If you have the relevant experience and are passionate about supporting a charitable purpose, we’d love to hear from you so please apply with your CV and one page cover letter today!

Harris Hill is seeking a Virtual Events Fundraising Assistant for ASAP to support a national charity through to February 2026.

This role supports the Virtual Events Team and we will also provide additional support for some events. We are looking for a Fundraising Administrator to work 18.75 hours a week on a shifted basis.

Thursday 2.15-7.30pm 

Friday 2-7.30pm 

Saturday 9.30am-2.30pm (week A) or 3.30-8.30pm (week B) 

Sunday 3.30-8.30pm (week A) or 9.30am-2.30pm (week B) 

(some flexibility possible) 

Stewarding virtual event supporters in online communities

Moderate our online communities for virtual challenges to ensure they are a happy, friendly place to be for our community of virtual supporters

Engage with supporters’ posts in the group, from answering questions, welcoming new members to helping create a supportive community

Post interesting/engaging posts in the group that help inspire the community, including scheduling posts ahead of time

Liaise with volunteers to ensure there is engaging content already in the group before we go live with recruiting for registrations

Monitoring acquisition advertisements and appropriately responding to comments

Administrative support 

Be a point of contact for virtual event fundraising enquiries, responding within agreed timescales and ensuring excellent customer service via email & SMS.

Complete any other general administration that may be required by the Virtual Events Team 

The role is remote based, but may need an initial day in the office in London.

If you would like to find out more, please get in touch for an informal discussion.

We have an exciting opportunity for a well-organised, diligent and proactive professional to join the CEO Office of the International Society of Ultrasound in Obstetrics and Gynecology (ISUOG) as Governance Assistant, providing key administration and governance support within the department and wider ISUOG community. 
 
Key Responsibilities

The successful candidate will be responsible for providing high quality administrative and coordination support to ensure the effective operation of the ISUOG’s governance framework. The role supports the Governance Manager and CEO, Board of Trustees, and Committees by ensuring efficient meeting administration, accurate record-keeping, and compliance with statutory and regulatory obligations, while promoting a consistent and best-practice approach across all ISUOG’s governance activities. 
 
Requirements

We are seeking candidates with a strong background in administration, governance / compliance, an excellent command of written English, interpersonal and communication skills, with a keen eye for detail and the ability to maintain confidentiality and discretion.
 
Essential:

• Previous working experience in the UK governance / secretarial function
• Minute taking skills 
• Exceptional attention to detail

 
Desirable:

• Knowledge of the UK charity law as well as Companies Act and relevant legislation, governance code and best practices
• Experience in communicating with C-suite and academics

 
Please read the job description to find out more about the position and person specification. 
 
Candidates must have the right to work in the UK, as we are unable to sponsor work visas.
 
Contract Type: Permanent 
Hours: Full time, 5 days/37.5 hours per week (core hours 10am-3pm)
Salary: £27,000–£32,000 per annum dependent on experience, plus benefits.
Location: The role is based from ISUOG House, 122 Freston Road, London, W10 6TR. A hybrid working system is in place and the job holder will be expected to work from ISUOG House for a minimum of 2 days each week. 
 
Benefits include: 

• 25 days’ annual leave per annum plus eight Bank/Public holidays (pro rata basis for part timers), rising by 1 day per year for every complete year of service, up to an additional 5 days, together with 3 additional days over Christmas and New Year. 
• 4% (matched) employer pension, rising to 6% on successful completion of probation.
• Employee Assistance Program. 
• Season ticket loan scheme. 
• Death in Service.

 
About Us

ISUOG is a highly respected professional membership organisation operating across 165 countries and comprised primarily of clinicians who are ultrasound experts in the field of Obstetrics and Gynecology. The Society includes obstetricians and gynecologists, trainees, medical doctors, scientists, sonographers, midwives and other health professionals who work to advance women’s health and wellbeing globally. Our mission is to improve women’s health through the provision, advancement and dissemination of the highest quality education, standards and research information around ultrasound in obstetrics and gynecology. This is achieved through education and training, programmatic initiatives and advocacy.
 
We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified people from all backgrounds.
 
Please submit your application, CV and cover letter as soon as possible; we reserve the right to close any adverts before the closing date of Friday 21 November. Interviews may be organised before the closing date.
 
Regrettably, we are not able to provide feedback to those candidates who are not shortlisted, as it simply would not be manageable to do so.
 
REF-224 962

The Executive Assistant to the Chief Development Officer and the Director of Development (EA to CDO and DoD) will provide proactive senior-level support within a busy office and theatre environment.

The EA to CDO and DoD will support the Chief Development Officer (CDO) and the Director of Development (DoD) in delivering their roles efficiently and effectively, focusing on comprehensive inbox and diary management to ensure strategic prioritisation of commitments. They will source and / or draft briefings as needed for donor meetings and events and ensure prompt and sensitive follow-up is carried out.

As an engaged and diplomatic communicator, they would act as first point of contact for all matters relating to the CDO and DoD, working in partnership with colleagues in the Development team, and more widely across the organisation. They will understand the nuances of the external relationships the CDO and DoD hold to enable co-ordination of supporter correspondence on the CDO and DoD’s behalf, ensuring that conversations progress sensitively and at pace.

The role also manages the co-ordination and communication with the Development Board and other fundraising committees.

The successful candidate will have the following: 

• Significant experience in an assistant role, including complex diary and inbox management.
• A positive disposition, strong interpersonal skills and the ability to deal confidently with a wide range of internal and external contacts.
• Skilled multi-tasker - both independently and within a team - with ability to adjust to varied deadlines and work quickly and accurately to tight deadlines.
• Substantial experience in a dynamic, busy environment, preferably in the fundraising sector.
• Excellent written communication skills with a high level of attention to detail.

If that sounds like you, this may be the role for you!

The closing date for the receipt of a completed application is Monday 24th November 2025 at 12 noon

We are looking for a proactive, flexible team player to join our small team to make a big difference in the not-for-profit sector. If you have a passion for managing and improving day to day operational activities, as well as supporting some internal and external communications, enabling our team to focus on what they’re good at - challenging the arms trade and grand corruption - then we’d love to hear from you.

Company Overview

Shadow World Investigations is a not-for-profit organisation that investigates state capture, corporate wrongdoing and militarism, with a focus on the global arms trade. Our groundbreaking investigations highlight the blurred lines between business and state, and demonstrate how these sites of power operate above the law and in sole pursuit of furthering their own interests. We focus on building capacity and strengthening movements, and advocating for real, systemic change. Ultimately we aim to inform and empower the public to apply the necessary pressure needed to democratise and transform our political and economic systems.

THE JOB:

Key Responsibilities

• Handling day to day administrative tasks for our busy Executive Director including scheduling, diary management, travel, fielding and responding to enquiries, meeting minutes and follow up;

• External Partner Communications such as follow up with media partners, contributors or expert reviewers and more;

• Supporting Internal Communications and Ways of Working;

• Working with Director of Projects & Planning to ensure the smooth running of the office including IT, HR, Governance etc;

• Assisting with fundraising admin such as tracking deliverables, reporting requirements and deadlines.

• You may, from time to time, be asked by colleagues to take on different or additional duties that you can reasonably perform in line with your skills and experience.

Requirements

• At least 2 years of experience in a role that demonstrates the required skills

• Strong organisational and administrative skills 

• High attention to detail and accuracy

• Good interpersonal skills and a team-player

• Proactive, eager to learn, and willing to take on varied tasks

• Professional, reliable, and solutions focused

• Comfortable working under pressure with multiple managers

• Ability to meet deadlines, monitor workflow and prioritise tasks

• Demonstrates initiative while respecting the boundaries of the role

• Discretion - the ability to work in confidence on sensitive matters 

• Proficiency with Microsoft Excel, Google Workspace, Wordpress (desirable) and social media platforms

• Bachelor’s degree or equivalent professional experience

We don’t require you to be an expert on the arms trade or state capture to succeed in this role. We are looking for candidates who can demonstrate strong organisational, interpersonal skills and an interest in the practical running of a small but dedicated organisation. With this in mind, our ideal candidate for this role would also be committed to justice, and would share our perspective that the barriers we face in the pursuit of justice have systemic roots, and that to tackle them we need to democratise and transform our political and economic systems.

What We Offer

• Competitive salary and benefits including cycle-to-work scheme, 30 days annual leave and office closure between Christmas and New Year

• Opportunities for development including mentorship and training

• Supportive and inclusive work environment

• Hybrid position with flexible working hours, being in central London office expected 2 days a week. Occasional evenings, weekends and travel with generous time off in lieu offered

Assistant Financial Accountant
£37,264 pa plus excellent benefits
London WC1 and home-based - hybrid with expectation to work at London office 40% of the time
35 hours per week, full-time
Permanent contract

The Royal College of Paediatrics and Child Health (RCPCH) is seeking a highly motivated and detail-oriented Assistant Financial Accountant to support the financial accounting and compliance functions of the College.

This is an important role within the Finance team, supporting the College’s mission to improve child health by ensuring the integrity of financial information, robust financial controls, and compliance with statutory and regulatory requirements.

Working closely with the Financial Accountant and wider finance team, you will take responsibility for key accounting processes including payroll, tax, treasury management, and monthly financial reconciliations. You will play a vital role in maintaining accurate and timely financial records, supporting audit preparation, and ensuring that all financial operations run smoothly.

Key responsibilities include:

• Maintaining the integrity of financial systems and ensuring accurate, timely accounting entries and reconciliations
• Supporting the Financial Accountant in preparing key balance sheet reconciliations, including fixed assets, investments, accruals, prepayments and deferred income
• Assisting with internal and external audit processes and the preparation of group statutory accounts
• Processing monthly payroll and pension submissions, ensuring accuracy and compliance with regulatory requirements
• Supporting VAT, corporation tax and Gift Aid returns, and ensuring all submissions are completed on time
• Managing banking and treasury activities, including cash flow monitoring and reconciliation of company credit cards
• Providing administrative support for finance systems, including user access and coding updates
• Supporting continuous improvement initiatives, including system developments and process efficiency projects

Essential skills and experience:

• Part-qualified accountant (ACCA, CIMA, CCAB or equivalent)
• Minimum of 2–3 years’ experience in financial accounting or operations roles, ideally within the charity, not-for-profit or public sector
• Experience supporting statutory accounting, audit preparation, payroll, pensions and VAT returns
• Strong understanding of financial controls and reconciliation processes
• Excellent analytical and problem-solving skills with high attention to detail
• Proficiency in financial systems and advanced Microsoft Excel skills
• Strong communication and interpersonal skills, with the ability to work effectively across teams and departments
• Highly organised and able to manage multiple priorities and deadlines

Desirable:

• Knowledge of charity accounting and regulatory requirements, including SORP
• Experience using Business Central or similar ERP/financial systems

This is an excellent opportunity to develop your finance career in a supportive and high-performing team.

The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. 

Closing date: 10 November 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

A Finance Officer is required within our vital and growing community organisation to; manage financial systems, create and report on finance to the trustee board and stakeholders of the Loughborough Community Centre.

What you would do:

Oversight and day to day management of the organisational financial systems, including:

• Using Quick Books, spreadsheets to track expenses and company spending.
• Company payroll, tax and financial auditing.
• Keeping well-organised files and records of business financial activity.
• Archive of reports, receipts, and other financial evidence.
• Keeping financial databases up to date.
• Interacting with customers either on the phone or in person.
• Following up on business financial communications, billing, and ordering.
• Communicating with funders, suppliers and vendors.
• Company Invoicing.
• Using Quick Books, spreadsheets to track expenses and company spending.
• Collecting and inputting company data within the financial systems.
• Learning about the company's mission and available products/services.
• Assist with financial technical support.
• Acting as a personal assistant to the Director and/or board of LCC for financial matters.
• Giving feedback on finance efficiency and suggesting possible improvements.

Aim and influence

· Assist the manager to achieve weekly/ annual sales and profit targets for each shop.

· To assist in managing the day to day running of the shops staff and volunteers with the aim maximising sales and controlling shop expenses to support SCT’s mission.

· Work within SCT values

 Other key details

· A 5-day flexible working pattern, including weekends and bank holidays

·Flexibility required where reasonable and appropriate to accommodate short notice alterations to working pattern.

·May need to work in other shops within London if occasionally required.

· Attend and undertake any relevant training workshops, events or meetings as required.

·A satisfactory Basic Disclosure from the Disclosure Barring Service is required for this role.

We have an exciting opportunity for 2 Service Delivery Assistants to join the West Mercia Multi-Crime team, one working 30 hours and the other 22.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

These roles are home-based but there may be a need to travel around the region on occasion.

As a Service Delivery Assistant you will:

• Provide high quality administrative support to the team and service.
• Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards.
• Manage general queries into the service.
• Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
• Liaise with referring agencies to improve referral information and the general referral process for victims. May include following up to secure information included in incoming referrals.
• Provide general office administration support which could include photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings.
• Help to coordinate external communication, management of local social media accounts and preparation of materials to help promote the service.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

This role is based in our London office.

You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Learn about our vision, mission and values

About the role

The Legacy Case Assistant role is pivotal in supporting the award winning Legacy Case Management team to deliver our transformational legacy income of £15 million each year. Legacies are Christian Aid's largest single source of voluntary income and are one of our key fundraising priorities. As we look ahead to an exciting period of growth across the legacy sector, the role of the Legacy Case Management team has never been more important.

About you

This is an exciting opportunity for someone with excellent attention to detail and a flair for managing a busy administration workload. A good communicator, you will be at ease liaising with both internal teams and external personal and professional executors. This is a varied role, from maintaining records on our database and managing a small caseload to producing monthly reports for the team. You will be proactive, working with initiative and prioritising your workload to meet monthly deadlines. You will be joining a friendly and hardworking Legacy Case Management team at a really exciting time for gifts in Wills at Christian Aid. 

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, please refer to the benefits booklet for your location to see our full list of employee benefits.

For Salary details for this role, please refer to the Salary band by location.

We are recruiting for a temporary Policy & Public affairs Administrator for an amazing childrens charity. You will need strong planning , administration and perpetration of documents.

Hybrid working 2/3 days in their London office and be able to attend events.

The Role
Planning and organising the meetings for the Policy & PA team and our range of external stakeholder groups, supporting the preparation of information and documents, taking and producing high quality notes, and monitoring actions and outcomes on behalf of the meeting chairs.Including large stakeholder projects like the Health Play Alliance.
Working closely with the policy officer on administration associated with public affairs engagement, coordinating meetings with parliamentarians, sharing relevant documents and tracking and supporting on follow up correspondence.
Managing the logistics and supporting the planning and preparation of parliamentary events, external roundtables, symposiums, conferences, webinars etc.
Researching relevant literature and horizon scanning the policy landscape to support the production of briefing papers, news, and articles for trustees, senior managers and for publication on our website and social media platforms.
Working with Charity's Marketing and Communications team to support and facilitate engagement via social channels, the website and liaising with the comms team on other media opportunities.
Helping to represent the Charity's policy positions to stakeholders and external audiences including those in government, Parliament, and the NHS when in stakeholder meetings.
Working collaboratively across the Charity's team to maximise the opportunity that the policy and public affairs work brings to the wider organisation in raising income and delivering our services. Representing the Charity's PPA at internal meetings when needed (ie youth panel project group and more).
Working with I&I to track PPA engagement on the designated log to ensure the Charity can demonstrate impact and outcomes of its policy work.
Supporting the policy officer in the creation and information gathering needed for external presentations (ie to NHS networks, ICBs, DHSC)
Prioritising projects and managing schedules and your own workload in response to organisational needs.

The Candidate
Experience as a Policy, Public affairs environments
Minute taking
Scheduling meetings
Research
Data gathering and report writing
Project support
Administrations
Attention to detail

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We are recruiting for an immediate Reception/office support cover , the role is 4 days a week a International Faith based charity who help to transform communities worldwide. You need to have strong reception , processing donation, office administration and systems skills.

Full time in the office , Shift 4 days a week, Tues- Fri, 30 hours per week, 7.5 hrs per day

The Role
Be the first point of contact for all donor, retail, and membership enquiries by phone, letter or email and responding to these in a timely manner.
To process online and phone donations
To process online and phone retail orders
Ensure high levels of customer service are always maintained.
To record on excel and acknowledge all fundraising income received from various sources (cheques, cash, online giving).
To brief internal stakeholders on upcoming activity to ensure consistency of call handling and messaging.
Update contact records on the organisations database
To undertake simple social media and website updates
Ensure a high levels of customer service is always maintained.
To ensure reception area is well-maintained, tidy and presentable at all times.
Call handling and redirection.
Greeting visitors; providing face to face information and signposting.
Greeting conference delegates; ensuring they are signed in, have relevant security badges, and information regarding allocation of meeting rooms and their location.
To update the meeting rooms presentation notices and door signs as necessary.
To liaise with the Conference & Facilities team to arrange any on-the-spot meeting room requests or other enquiries.
To receive visitors of tenants and informing the relevant tenant of visitors arrival.

The Candidate
Experience of working within an office or customer service environment is essential.
Experience of using databases
Experience of working with Excel is essential.
Experience of Word, including the use of mail merge
Experience of Microsoft teams
Pleasant and efficient telephone manner. Ability to interact in a friendly and personable manner with external clients, tenants and staff.
Experience of working at a reception will be an advantage.
Excellent computer skills and of MS Office software, MS Outlook, Teams and Zoom.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The International Agency for the Prevention of Blindness (IAPB) is the overarching alliance for the global eye health sector dedicated to eliminating the global vision crisis. A global network spread across 100+ countries, of the most brilliant and committed non-profits, philanthropists, public and private organisations. We are seeking someone to be a part of our journey and help us achieve our goals. We are a small charity with a supportive can-do attitude. We are informal but professional and work flexibly. This role offers a real opportunity for someone to contribute our development and progress towards our goals.

The successful candidate will be central to providing a first class governance service to the IAPB board and it’s committees, whilst working across the organisation to ensure all operations are managed in a timely and efficient manner.

Governance

· Provide administrative support to the Board and sub-committees, including scheduling meetings (including annual AGM), supporting the CEO and Deputy CEO in drafting agendas, preparing, collating and distributing papers, and minuting meetings.

· Acting as the key point of contact for members of the Board.

· With the CEO and Deputy CEO, track key deliverables and action points and follow up on outstanding items.

· Assisting with the election, appointment and reappointment processes for board and committee members.

· Manage trustee onboarding, training, and compliance requirements.

· Maintain board records and listings.

· Supporting the Deputy CEO to ensure compliance with all relevant legal and regulatory requirements.  

Operations

· Assist in the daily management of IAPB operations, including correspondence, scheduling and record-keeping.

· Maintaining efficient administration systems and databases.

· Help coordinate internal meetings, prepare agendas and take minutes.

· Office management administration

· Support to IT and HR as needed.

· Compliance with data protection and health and safety policies.

· Provide support to all other departments as necessary.

· Other reasonable duties as required from time to time.

General

· To respect the personal choice and lifestyles of colleagues those with whom we come into contact, ensuring that equal opportunity principles are always applied.

· To be an ambassador for IAPB and demonstrate IAPB organisational behaviours – Ambitious, Collaborative, Inclusive and Strategic.

Skills & experience

· Previous experience in governance administration is desirable but not essential, however a strong interest in this field is required.

· The ability to maintain confidentiality and handle sensitive information.

· This position requires a tech-savvy person (Microsoft Office etc) with administrative maturity and the ability to operate autonomously.

· Excellent minute-taking skills coupled with excellent organisational and time management skills, with the ability to work flexibly in response to changing priorities.

· Excellent interpersonal skills, including the confidence and ability to deal with senior stakeholders.

· The ability to deal with competing priorities whilst maintaining a high level of attention to detail.

· A collaborative approach.

· Commitment to the values and behaviours of IAPB.

Other Information

· Benefits include 30 days annual leave (plus statutory bank holidays), pro rata for part time employees

· Pension scheme – 10% Employer contribution, no minimum employee contribution

· Group life assurance

· Hybrid working

· Flexible working

· Employee Assistance Provider

· Various family friendly policies

· We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.

We're looking for someone who's passionate about our mission, can juggle a varied workload and is reliable and professional. 

Furnishing Futures is an innovative charity creating fully furnished, healing homes for survivors of domestic abuse who have been rehoused in empty social housing. We do this by partnering with the interiors industry, which donates high quality furniture and homeware that could otherwise end up in landfill.

This job involves working closely with our CEO and Head of Operations carrying out multiple tasks throughout the day to ensure the smooth running of the charity. So, if you have a can-do attitude, strong experience of administrative processes and office duties then we’d love to hear from you.