Director of Community, Partnerships & Access

Charterhouse is a beautiful school and a wonderful place to live and work. It was founded in 1611 and moved to its present magnificent 250 acre site near Godalming in 1872. The School has over 800 pupils aged between 13 and 18, all of whom, except for about 40 ‘day boarders’, are boarders.

The Director of Community, Partnerships and Access is a member of the School’s Senior Leadership Team, enabling them to take an operational lead in the School’s relationship with the local and wider community, its public benefit contribution, its social responsibility profile (including links with charities) and the pupils’ contribution to community action projects in the UK and abroad. The role also takes the lead in liaising with external bursary funding organisations and in ensuring a pipeline of transformational bursary applicants.

The successful candidate is likely to have a track-record of delivering community-linked collaborative projects, preferably (though not necessarily exclusively) in relation to education and independent/maintained sector links and a proven ability to galvanizing people within an organisation to contribute to social responsibility projects or similar.

For the right candidate, this role could combine with a reduced teaching role (around 14 periods per week) in a suitable subject and would suit someone looking for promotion to Deputy Head and/or Headship in due course. Equally, for the right candidate, this role could be a non-teaching role where precise hours are flexible but would average to around 37.5 hours/week all year round, with the expectation that hours will peak significantly during term time, including a requirement for work on Saturday mornings and occasional evening and other weekend commitments. International travel will also be required.

Charterhouse offers a competitive salary and other benefits including contributory pension, membership of the School’s Sports Club and private medical insurance.

For more information and to apply, please download the application pack from our website.

The closing date for applications is 12 noon on Monday 10 February 2020 and interviews will take place shortly thereafter.

The post-holders will be responsible for promoting and safeguarding the welfare of children with whom they come into contact. They must ensure compliance with the School's Child Protection Policy Statement at all times. These appointments will be subject to checks with the Disclosure and Barring Service and with past employers.

Are you our next Director of Finance and Resources?

Do you have financial and organisational expertise and would you like to join an innovative, place-based, small grant-making foundation?
Do you thrive on working collaboratively and collegiately with partners, teams and boards?
Are you a creative thinker, able to work with others to bring about innovation?
Are you passionate, as we are, about addressing issues around poverty and inequality?
If so, then you might be just the person we are looking for to lead our Finance and Resources team.

About Cripplegate Foundation and Islington Giving

Our vision is of a society where everyone has the opportunity to live a rewarding and fulfilled life, free from poverty and inequality. We aim to bring about change to improve the lives of Islington’s most disadvantaged residents by providing grants, working in partnership and advocating for positive change. We make grants of £1.8m a year and are a pioneer of a new place-based giving movement.
Islington Giving now forms a significant part of the work of Cripplegate Foundation. It operates as a restricted fund of the Foundation and brings together a coalition of local, regional and national funders, residents, businesses and voluntary organisations to tackle stubborn issues of poverty and inequality. It has raised over £6m in nine years to invest in innovative programmes.

It’s an exciting time to join us!

The next few years promise to be pivotal in shaping the future role of Cripplegate Foundation and taking Islington Giving and the place-based giving movement even further. The current post holder has made a significant contribution to the development and leadership of the Foundation and the new post holder will inherit a strong finance and resources function. There will, however, be lots of exciting challenges to engage with as part of the Senior Management Team and in terms of the ongoing development of the resources team and function.
The opportunities to make a real contribution are manifold, including:

• Working creatively and innovatively with the SMT, the Governors of Cripplegate Foundation and the Board of Islington Giving to develop new visions and programmes for the future.
• Leading the resources function and provide advice and guidance to ensure that Cripplegate Foundation and Islington Giving continues to demonstrate best practice and maintains its reputation as a respected, trusted and thoughtful grant-maker, employer and investor.

About you

The new Director of Finance and Resources will need to be consultative, with strong listening skills and respect for the opinions of others. They will need the confidence and expertise to advise and guide the team and governors, enabling them to deliver innovation, whilst maintaining best practice and ensuring compliance. They will need to be able to relate to the big picture and vision, whilst also being able to consider the detail. The applicant could be someone who is developing their career or they may be someone who has already held a similar role in another charity. Whatever your background, we would be delighted to hear from you, especially if you:

• Have experience of leading and managing,
• Have a sound track record of managing finances,
• Have experience of, or a curiosity to learn about, investments and the non-financial aspects of this role.

We value diversity, equality and inclusivity. Applications are welcomed from underrepresented backgrounds, including but not limited to gender, race, age, sexual orientation and religion.

Pilot is a theatre company based in York making productions that tour nationally and internationally. Our innovative productions are primarily aimed at young adults and first time theatre attenders, but our gripping mid and large scale work attracts many different audiences.

In addition to our touring to established venues we make some work that is performed in non theatre spaces where we aim to develop a relationship with our audience that is playful, interactive and participatory.

Pilot is both a Company Limited by Guarantee and a registered educational Charity.

Post: Finance Director (part time, worked flexibly)
Responsible to: Joint Chief Executives and Board of Trustees
Hours of work: variable/as required
Salary: To be paid at an hourly rate – dependent on qualifications and experience

Key Objective

To provide a financial management service to Pilot Theatre to support the Company and Board of Trustees to realise the Business Plan, comply with any financial and legal requirements of the Charity, provide strategic financial advice, provide the Board with timely and accurate financial information and ensure that Pilot Theatre operates as a sustainable organisation.

The Finance Director reports to the Joint Chief Executive, (Executive Producer and Artistic Director) and to the Board of Trustees through the Finance sub-committee.

The following job description reflects the core activities of the post.

Person Specification

Essential Criteria

• Qualified accountant

• A minimum of three years professional experience including experience of

  financial planning, budgeting and the preparation of management accounts

• Thorough knowledge of financial systems, procedures and controls

• Good knowledge of Sage 50, other accounts packages and Excel

  spreadsheets

• Experience of managing cash flow and cash flow reporting

• Experience of preparing VAT returns and other statutory returns

• Experience with the charitable or not for profit sector and meeting the

  statutory reporting requirements of a registered charity

• Ability to work independently and as a member of a small team

  Desirable Criteria

• Knowledge of Theatre Tax Relief scheme

• Interest in creative industries

Start date : February/March 2020

Hours: This is a part time post – with the hours varying according to the cycles of financial planning and reporting. Pilot’s financial year runs from April – March.

Times and days are flexible – ranging from 8 to 40 hours in a month and averaging 15 hours per month.

Employment Status: The post is being offered as a freelance position but can be offered as an employee post – with variable hours if preferred.

Application process

Please send an up to date CV with a covering letter as to your experience and suitability for the post with reference to the Job Description and Person Specification. These should be emailed to the Company Administrator by midday on 10th February 2020. Interviews will be held in February.

A fantastic opportunity to support schools and empower today's young people as the Youth Trust extends its work with the Young Leaders Award in the Southern Province of the Church of England. Be part of shaping the Youth Trust's future as we seek to raise a generation of young people empowered to transform society.

The Role

The Managing Director of the The Camden Society will provide a high quality service for people with a learning disability. In order to do this successfully a comprehensive knowledge of the learning disability sector and how to navigate its challenges is required.

An acute commercials awareness will ensure The Camden Society carry out their strategic vision and successfully manage the subsidiaries overall performance. The Managing Director will need to assess, analyse and manage risk to ensure compliance. They will be accountable for adherence to all internal and external policies and legal frameworks.

The Managing Director will deliver strong leadership by effectively coaching their operational team in best practice, setting clear objectives and providing professional development.

The Camden Society covers Leicestershire, Northamptonshire, Oxfordshire, Hertfordshire and Warwickshire.

Healthwatch is an independent champion that gives patients and the public a voice to improve, shape and get the best from health and social care services. We do this by empowering local people and communities and letting those running services know what people want from care.

With integration and collaboration at the heart of health and care services across south-east London, partnership structures are changing to support an increasing emphasis on greater collaboration to support a system-wide approach. It is essential that patients and the public are at the heart of decision making and ensuring services meet the needs and aspirations our communities. 

You will liaise with and represent six local Healthwatch organisations across south-east London on the south-east London (SEL) Clinical Commissioning Group (CCG) governing body (and related sub-committees).

You will bring patient and public perspective, informed by your liaison and engagement with the six Local Healthwatch (LHW) across south-east London.

It is not intended that this role will have oversight of Healthwatch engagement or patient and public engagement, rather that you will help to hold the CCG to account, through the appropriate governance processes, and facilitate use of LHW intelligence to ensure the CCG discharges its engagement functions effectively.

As a member of the SEL CCG governing body (and related sub-committees) you will share responsibility for ensuring that it exercises its functions effectively, efficiently, economically, with good governance and in accordance with the terms of the SEL CCG and NHS constitution. 

Key Objectives

You will work with the SEL CCG governing body as a whole and with the six LHW and will help ensure that:

• the voice of Healthwatch is heard and the views and interests of patients and the public are at the heart of discussions and decisions 
• insight and intelligence from LHW is used to encourage and influence positive change to services and help meet the health and social care needs of the SEL population.
• SEL CCG carries out meaningful collaboration with LHW, and other relevant stakeholders, to commission or restructure services
• SEL CCG engages with LHW to monitor and ensure the highest quality services are delivered and offer the best possible outcomes for SEL patients
• SEL CCG governing body (and related committees) maintains a consistent focus on patient experience,  
• SEL CCG is responsive to the views of LHW, patients and the public and promotes shared decision-making in all aspects of its business
• SEL CCG has appropriate arrangements in place to secure LHW involvement and responds in an effective and timely way to feedback and recommendations from LHW
• there is transparent communication between SEL CCG and local people, including through the dissemination of clear information via LHW, where appropriate.

Core attributes and competencies

The post holder must:

• demonstrate a sound understanding of, and a commitment to upholding, HW principles, values and functions as set out in HW statutory duties
• be committed to working with and across LHW organisations, with an understanding of the challenges faced by small voluntary organisations and ability to spot opportunities and potential collaborations
• be committed to valuing diversity and promoting equality and inclusivity
• be passionate about continuously improving outcomes, tackling health inequalities with a focus on ‘seldom heard’ communities
• have good understanding of the role of HW and an appreciation of current and future broad social, political and economic trends influencing health and social care
• be able to understand and analyse complex issues and information from a service user perspective, drawing on the breadth of insight provided by LHW to inform SEL CCG deliberations and decision-making
• have the confidence to question information and explanations supplied by others, who may be experts in their field
• be able to influence and persuade others, articulating a balanced HW view, and to engage in constructive debate
• ability to recognise key influencers in advancing HW, and user views, and the skills to engage and involve them
• have the ability, organisation and initiative, to proactively build and maintain an effective relationship with LHW and communicate effectively across LHW, listening as well as actively sharing information
• have the ability to translate complex concepts into readily understood, engaging language. 

Core personal experience

The candidate should have:

• demonstrable understanding of the arrangements for listening and responding to the voices of patients, carers and patient organisations in public sector organisations such as the NHS
• a track record of successfully involving patients, carers and the public in the work of a public sector organisation 
• understanding and experience of effective involvement and engagement techniques, and how these can be applied in practice
• previous experience of promoting the voice of patients and the public, including in collective decision-making groups such as boards/committees
• a track record in securing or supporting improvements for patients or the wider public
• previous experience of empowering the participation of patients and the public in the design and delivery of health or care services

Appointment process

We are an equal opportunities employer. We welcome applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief. We aspire to reflect the diversity of our community in our workforce.  We positively encourage applications from black, Asian and minority ethnic backgrounds, disabled applicants and those from other under-represented groups.

Application Closing Date: 23:59 on Monday 3rd February 2020

Interview Dates: 19th or 20th February 2020

Your CV and supporting statement combined should not exceed four sides of A4 in total.

Please note - this is a Home Based role with regular meetings in the South East London area.

Your supporting statement should:

• outline how you meet the criteria as detailed in the core attributes and competencies;
• include why you are interested in this role; and
• provide details of what skills and experience you bring, as set out in core personal experience.

We look forward to hearing from you.

ABOUT RESTLESS DEVELOPMENT

We know young people have the power to solve the challenges we face in our world, but they are being overlooked and ignored. We are the agency that works with young people so they can lead in solving those challenges. Whether that means supporting communities to end child marriage or prevent HIV, we work with young people to change their lives and the lives of people in their communities. Our programmes are genuinely life-changing, but can’t do any of this without talented, creative individuals at every level of our organisation.

ABOUT THE ROLE

This is an exciting opportunity for a rising leader to gain exposure to how a values-driven, globally-led agency for change works and is led. We see this role very much as an opportunity not just to increase the effectiveness of our leadership team but also as a chance to develop and model a new way of leading within a global movement for change.

Working closely with the CEO, this role will gain unparalleled exposure to our leadership team, and we very much expect - and demand - that it is a leadership development opportunity for the right candidate to grow as a leader themselves while also helping Restless Development’s leadership to perform at the highest level possible. In short this role will both improve how our leadership works as well as prove how leadership should be done in an agency like ours.

The Executive Assistant sits within the International People & Operations team, providing additional all-round support for how we support our people globally - making it a role uniquely connected with all teams and levels throughout the agency.

You don't need to have been an Executive Assistant before, we're looking for someone with great attention to detail, who can work at pace, enjoys balancing a varied workload and is looking for a great leadership development opportunity!

For more information, please see the Job Description attached and submit a completed Application Form to apply.

Red Rose Recovery is exclusively recruiting for a strong dynamic leader to drive forward and create a culture to support the ethos of the organisation and provide value based, clear and mission-driven strategic leadership to both Red Rose Recovery (RRR) and the Lancashire User Forum (LUF). 

You will have responsibility for the organisation as a whole, including all income and expenditure, financial related matters, risk, governance and performance ensuring the organisation meets all its legal and regulatory requirements.You will ensure financial sustainability and growth and be responsible for the delivery of the strategic plan.You will lead an organisation where teamwork is essential but where individual skills and co-production leadership equally need fostering. You’ll act an ambassador for the organisation and inspire the organisation and drive progress with the same determination and compassion demonstrated in our operational delivery.

OUR VALUES

• Hope- inspiring people to believe that sustainable recovery is possible for everyone.
• Commitment - working passionately to improve the lives of those in recovery.
• Respect - judging and valuing people for who they are and where they are going, not what they have been.
• Community - connecting people together, make recover a reality for the whole community.
• Transformation - changes the lives of those in recovery. 
• Legacy – building sustainable recovery for service users, families and communities.

YOU WILL LOVE THIS JOB IF

• You are strongly committed to the aims and ethos of RRR and the LUF and have a desire to bring about positive change in the lives of people in recovery.
• You have proven success in working closely with ambitious Management Teams and/or Boards.
• You are fun, warm, approachable, energetic, confident, outgoing, creative, empathetic, determined, ambitious, flexible, resilient, discreet, organised and professional.
• You are confident in presenting to large groups and contributing influentially in meetings.
• You have the capacity to be flexible and innovative in the changing circumstances of a small but wide-reaching charity.

YOU’LL BE DOING

• Working strategically with the Board of Trustees to deliver our ambitious strategy, identifying opportunities for further growth.
• Ensuring all staff understand and embody the organisation’s mission, strategy, culture and values, so that everyone is supported and equipped to perform to the highest level and meet the fullness of their potential.
• Managing the organisation as a whole, including all income and expenditure and financial related matters, risk, governance and performance ensuring the organisation meets all its legal and regulatory requirements.
• Providing line management to the Senior Leadership Team and ensure it is a well-run organisation where colleagues feel valued and able to work effectively. 
• Ensuring there are clear lines of accountability and responsibility across the team which foster and maintain effective working relationships for the organisation.
• Maintaining and strengthening relationships with internal and external stakeholders, partners, potential funders, corporate partners and agencies.
• Leading internal communications strategy to ensure that RRR’s values are lived day-to- day, and potential for sharing and learning is maximised across the organisation. 
• Acting as an ambassador for RRR, networking widely to build new and existing strategic relationships. 
• Ensuring the organisation fulfils its legal, statutory and regulatory responsibilities and maintain a proactive relationship with the Chair and Trustee Board, supporting them to fulfil their duties and legal and other responsibilities for the proper governance of RRR and the LUF.
• Ensuring full and accurate reporting including the preparation of an annual report and financial accounts, making returns to Charities Commission and reporting back at the AGM.

YOU’LL HAVE 

• Degree level qualification or equivalent experience gained in a professional environment.
• Experience of working at operational & strategic levels and driving success across organisations and partnerships.
• Excellent leadership skills, line management experience, and the ability to enthuse, motivate and develop teams to deliver results.
• Experience in dealing with multiple tasks, sensitivities and challenges at the same time.
• A track record of driving quality and innovation and encouraging enterprise in others. 
• Excellent all-round communication skills and relationship management abilities.
• Knowledge and ability to run an organisation that is compliant with all regulatory and statutory obligations, and which is financially stable.
• Proven track record of securing new business in a tough financial climate.
• Willingness to travel locally across the Lancashire and North West region and nationally as required.

Job Description

Job Title: Inspiring Governance Programmes Customer Services Administrator 

Reports to: Head of Governance Programmes, Matching and Customer Services

Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3EB

Purpose:  A great opportunity to take on the role within a team delivering government funded programmes. The Charity delivers two Governance recruitment programmes; one for the Department for Education and one for the Education and Training Foundation. Both programmes recruit skilled volunteers to become school governors through working with employers and professional networks and matching them to opportunities within schools and Further Education (FE) providers through an online technology platform. 

This key post within the Inspiring Governance Matching and Customer Service Team is responsible for a range of tasks to support the successful day to day running of the service, supporting multi-school recruiters with successful registration and responding to enquiries, together with delivering various administrative tasks.   

Remuneration:  £20-22k (includes London allowance) per annum pro rata

Appointment Terms:  Preferable immediate start. Contract to 31st August 2020 with possible option for extension

Working Hours: 0900 – 1700hrs with one hours lunch break

Additional Terms: 30 days paid holiday, pro-rata.

Application Process: CV and written statement addressing how the candidate meets the range of  Personal Specification criteria – Applications will not be accepted without a minimum of the Essential Criteria being addressed

The Role

The role works within a friendly team providing day to day customer support for those looking to volunteer as a school governor and those looking to recruit volunteers as school governors. The appointed person will work closely with the Inspiring Governance Programmes Project Coordinator and the Head of Governance Programmes, Matching and Customer Service (who will provide overall direction for this area of work).

In the role you will be expected to:

Deliver a range of customer care processes that support recruiters on a day to day basis, including ensuring that they are registered correctly and responding to any enquiries they may have. This will include large volumes of emails and telephone enquiries and on occasions liaising with V.I.P Volunteers, helping them find a suitable governor position matching their skills and experience to the needs of the Recruiters. This role will have a particular focus on completing daily tasks to support Volunteers and Recruiters in the London and North East regions of England, helping schools to make matches in these areas. The role will also undertake other day to day governance programmes administrative tasks, enquiries and projects as appropriate and ensuring data is clean and up to date.

Key Accountabilities

Day to Day Delivery of the Multi-School Recruitment Process

We work with contacts looking to recruit and appoint governors across a number of their schools or academies and call them ‘multi-school’ recruiters. This includes local authority contacts, clerks and multi-academy trusts.

• To undertake daily the processes that underpin the recruitment of governors for those recruiting for a number of Multi-Academy Trusts, Dioceses and Local Authorities.

Activities include:

• Working closely with the Inspiring Governance Programmes Coordinator and Head of Governance Programmes, Matching and Customer Care to support a variety of users recruiting governors for multiple schools;
• Responding to multi-school recruiter enquiries; this includes working with and, developing strong relationships with Local Authorities, Diocese’s and Multiple Academy Trusts in London and the North East of England
• Undertaking administrative tasks via the Salesforce CRM and ensuring all communication is logged onto Salesforce;
• Providing ongoing support to ensure the right volunteers are contacted and placed into schools in the North East of England and London
• Continually delivering customer care to Recruiters and Volunteers and supporting them with technical and operational queries

• Using customer care experience to build strong relationships with multi school recruiters; communicating effectively and efficiently (via phone, email), keeping them informed of progress, and supporting them with any difficulties they might be having;

• To communicate effectively and efficiently (via phone, email and in person where applicable) with the Inspiring Governance Regional team (five Regional Managers) who work daily with multi-school recruiters in their regions. This role will work particularly closely with the person undertaking the North East Regional Manager role

Day to day support for  the school governor recruitment process 

• Using Customer Relationship Management (CRM) software, undertake daily processes that underpin and enhance activity around the recruitment of governors. Activities include:  
  • Working closely with the Inspiring Governance Programmes Coordinator and Head of Governance Programmes, Matching and Customer Service to support a variety of users recruiting governors including Local Authorities, Dioceses and Multiple Academy Trusts in London and the North East of England
  • Respond to Bespoke Matching requests from daily reports and creating strategies to support the recruitment of governors with focus on London and North East of England Regions
  • Providing ongoing support to ensure the right volunteers are contacted and placed into schools
  • Responding to Regional Enquiries creating new and better processes where appropriate
  • Undertaking administrative tasks via the Salesforce CRM and ensuring all communication is logged onto Salesforce
  • Continually delivering customer care to Recruiters and Volunteers and supporting them with technical and operational queries
  • Contacting schools within London to promote the benefits of the Inspiring Governance Service and managing these relationships

• To communicate effectively and efficiently (via phone, email) with schools and other recruiters, keeping them informed of progress, and supporting them with any difficulties they might be having; updating the Inspiring Governance Regional team (five Regional Managers) who work daily with recruiters in their regions if appropriate

• From reports, pro-actively source new recruiters and sign them up to the Inspiring Governance Portal and assist them in creating new Vacancies if required

Support the Match Data Process for the Inspiring Governance Programme

• To support the match data process by manually collecting information and addresses of volunteers matched into governance roles, confirming that information is correct before it is forwarded on to our partners the National Governance Association (NGA) and suggesting any improvements to the system

Undertaking Day to Day Governance Programmes Administrative Tasks  

• Including:
  • To provide daily support managing internal and external enquiries about all aspects of the Inspiring Governance service (including incoming phone calls and emails);
  • To provide administrative support in relation to documentation of enquiries and processes, suggesting improvements where appropriate;
  • To provide support and improvements with the internal process that supports recruiters who cannot find suitable volunteers including documentation;
  • Producing the weekly team meeting agenda and organising room bookings and liaise with other colleagues, and wider Education and Employers staff as appropriate; 
  • Via the use of reports, undertake data audit work including providing support with data cleaning activities and ensuring data on the Platform is up to date (including for example chasing volunteers with incomplete profiles, ensuring matches are recorded accurately etc.);
  • To facilitate the flow of communications between Volunteers and Recruiters for Single and Multi-Schools, school governance/trustee board members

Generic tasks

• General enquiry management of phone calls received for the charity’s other campaigns and programmes and any other tasks that may be deemed appropriate

We are looking for a highly motivated individual who is focussed and capable of absorbing  information quickly and  confidently, handling voluminous workloads in order to meet challenging KPIs. The successful candidate will be passionate about delivering outstanding customer service and developing and maintaining relationships with professional organisations including Local Authorities, Diocese’s and Multi-Academy Trusts, whilst assisting Volunteers to find a suitable governor position. This is an exciting time to join Education and Employers as the charity has recently reached its tenth anniversary and has ambitious plans for the future. As well as an opportunity to join a friendly team you can be involved in making a huge difference to the future of young people in schools.

Person Specification

In addition to your CV, please provide a written statement that addresses all of the criteria in the person specification below. Please make your statement no longer than two sides of A4, giving examples from your professional, volunteering or personal experience.

Skills Required

Essential

• Demonstratable experience of working within a busy office environment
• Previous experience of working in a customer / contact or support service role,
• Outstanding customer service and telephone manner, including handling large volumes of email enquiries and complaints and dealing with difficult calls
• Administrative experience with the ability to multitask and mange time effectively
• Excellent standard of English, written and oral communication skills – this will be tested at interview and via a test
• Experience of using a CRM database, MS Word, Excel and Outlook
• Ability to troubleshoot using information within an online system
• Excellent attention to detail, especially when entering data
• Understanding of GDPR within a customer service setting

Desirable

• Experience of working in a charity environment or knowledge of the not for profit sector

• Experience of working in an account management or target driven environment
• Knowledge or Salesforce CRM or other comparative online databases

Knowledge

Essential

• Knowledge of service delivery and factors that contribute to ‘a good service experience’ for ‘the customer’
• Knowledge of equal opportunities and diversity

Desirable

• Knowledge of performance indicators and working within these, such as within a recruitment role
• Knowledge around the role of school governance 

Personal Attributes

Essential

• Flexible with the ability to anticipate requirements and act to provide workable solutions to deliver what recruiters and volunteers need from the service
• Confident communicator who is perceptive to understanding needs/requests and able to action and prioritise these
• Calm and patient when dealing with a range of people
• Ability to work as a team player as well as autonomously towards targets
• Punctual and reliable

Desirable

• Ability to work some evenings and weekends to support events
• Occasional travel to support events, some with overnight stays

Relevant Experience and Attainments

• Experience of delivering a good customer experience in an office environment
• Good level of education, ideally at graduate level

Education & Employers Charity

Education and Employers is a national charity that was launched in 2009 with the aim of ‘ensuring that every school and college has an effective partnership with employers to provide its young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential and so to secure the UK’s future prosperity’. The charity works to achieve this by working in close partnership with leading national bodies representing schools, colleges and employers.

The Charity runs several volunteer programmes in addition to Inspiring Governance ; Inspiring the Future, Inspiring Women and Primary Futures uses a bespoke match-making technology which connects state schools and colleges with employers and people from the world of work.

The charity also undertakes research on education and employer engagement. Our pioneering research has led the way in improving the quantity, quality and relevance of research into employer engagement in education and is now quoted through government policy and by other key practitioners.

Governance Programmes

Education and Employers is the lead contractor for two governance programmes:

1. The Inspiring Governance Service recruits skilled volunteers across England and matches them (via the technology Platform) to identified board vacancies. The programme is delivered with the National Governance Association, who provide training and support to those placed into governance roles. A regional team works across England to recruit volunteers (primarily working with business and professional networks and large employers) and generate interest from recruiters to register their vacancies with the programme. The programme is delivered for, and funded by, the Department for Education and will initially be delivered over a 4-year period from September 2016.
2. The Inspiring Further Education (FE) programme recruits skilled volunteers across England and matches them (via the technology Platform) to identified board vacancies. Board vacancies for FE are more akin to Non-Executive Director roles and from this programme perspective at this stage are primarily from Further Education Colleges but can also be with other smaller further education providers (such as adult further education providers). The programme is delivered for, and funded by, the Education and Training Foundation and has run since April 2017, initially on a one-year contract which has been renewed for a further year until March 2019.

The Governance programmes are delivered by a friendly team made up of London based and regional staff.

THE ROLE:

This is an exciting opportunity to make a real difference to the future of health and care by supporting the development of a cutting-edge Health Data Research Hub.

Crohn’s & Colitis UK are partners in a project to build a new data hub for researchers, which brings together health information held by the NHS to make it accessible for researchers. This should help speed up the discovery of new treatments and more effective and safe use of existing ones.

The Data Research Hub, called Gut Reaction, is one of seven pioneering health data research hubs recently launched by Health Data Research UK as part of the £37.5m Digital Innovation Hub programme, funded by the UK’s Research and Innovation Industrial Strategy Challenge Fund.  As this project will involve the use of personal data, we want to work in partnership with patients and the public to make sure the data is used in ways that are respectful and beneficial to current and future people living with Crohn’s and Colitis.

ABOUT YOU:

You're a calm, forward thinking individual with an eye for detail and excellent communication skills.  You will have experience of working with a wide range of stakeholders and be will have been used to responding to enquiries across multiple channels.  You'll have excellent IT skills across Microsoft Office programmes and enjoy working on your own or as part of multi-team project groups.

If you like the sound of this opportunity, we would very much like to hear from you.

KEY RESPONSIBILITIES:

First point of contact for queries to the Research Team in relation to Gut Reaction by:

• Handling incoming correspondence related to Gut Reaction, answering standard queries or referring on as appropriate.
• Answering incoming calls to the Research team - responding to general queries or referring on as appropriate.
•  

Organising internal and external meetings, telephone conferences or digital events:

• Communicating effectively with a wide range of specialists and patient advocates to confirm dates, venues and availability of invitees.
• Identifying and booking venues or meeting rooms, refreshments, equipment etc.
• Circulating relevant papers/correspondence.
• Collating/preparing materials and arranging for these to be couriered to external venues.
• Attending external events to provide administrative or general support.
• Taking minutes and producing reports or action points as required.

Administrative support and operational back up to team colleagues, the Gut Reaction board and the Patient & Public involvement steering group:

• Inputting and maintaining data, contacts and circulation lists.
• Assisting with the preparation of reports and presentations.
• Ensuring compliance with Data Protection processes across all areas of work.

Communicating opportunities for patient involvement and the impact of Gut Reaction:

• Liaising with Marketing and Communications team to post opportunities for patient involvement in Gut Reaction.
• Liaising with Marketing and Communications team to engage and communicate with our community of research volunteers.
• Assisting with the collection and inputting of information to the Research pages of the Crohn’s & Colitis UK website and social media presence.

Charity responsibilities

• To take a flexible approach to work and duties, within an appropriate level of responsibility, carrying out other duties as directed by the Director of Research
• To work as a team player and liaise effectively with colleagues and partners
• To work in line with the Charity values and maintain the reputation and standing of the Charity.
• Undertaking franking duties as part of the charity wide franking rota (approximately once a week).

A fantastic opportunity has arisen for an experienced Accounts Assistant to join an exciting International development company based in the City of London. It’s a really exciting role for someone with at least two years’ experience in a similar position, working within a friendly dynamic finance team of 5.

Person specification: 

The Ideal applicant will have the following skills & attributes:

• Previous experience in a similar role
• SUN Accounts experience is desirable
• Excellent Word and Excel skills
• High attention to detail
• Be a good team player and happy to work within a small team
• Well organised & Great communicator
• A positive attitude is essential
• Be reliable, flexible and hard working

Benefits: 

Options offers a comprehensive benefits package including generous annual leave allowance, season ticket loan, cycle to work scheme and a performance related bonus scheme.

Other information: 

Options is an equal opportunities employer.

Overseas candidates require a valid UK work permit.

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and post holders to share this commitment.

St James's is a busy Anglican church in central London with a broad range of activities including services, concerts, a daily market and a variety of ministries and projects.

Main responsibilities will be to provide administrative support across a wide range of areas e.g. social media, concerts and events, finance as well as general andministration that includes reception.

We are currently looking for someone with good communication skills and the ability to work with a wide range of people. At least one year's digital content creation and copy writing experience. Excellent attention to detail is an important aspect of the role.

The successful applicant will be open, energetic, willing to learn and in sympathy with the church's aims and ethos.

Closing date for appliations: midday on Monday 10th February 2020. Initial interviews: Monday 17th February 2020.

The Health Foundation is an independent charity committed to bringing about better health and health care for people in the UK.

This exciting role combines delivering first class Personal Assistant support to the senior managers in the Communications team and significantly contributing to the success of the Communications team by providing timely and efficient administrative and project support.

The successful candidate will provide professional, proactive and intuitive PA administrative and organisational support enabling the executive team to focus on delivery. You will deliver executive diary management, ensure timely and accurate preparation of papers and reports and develop the strong relationships with internal and external stakeholders that will be necessary to successfully deliver in the role. 

In addition, you will, under the direction of the Business Manager, provide excellent administrative support to the wider Communications Team, including organising team meetings, monitoring new starter processes, updating team information and providing ad-hoc support to the wider team. If you love variety then this role is for you.

With a demonstrable track record of successfully providing a high-quality PA service to senior executives in a challenging environment and the organisational, time management and multi-tasking skills that are essential for the role, you will also be able to maintain high administrative standards while working under pressure and to deadlines.

Your positive attitude to getting things done will be key – a creative approach to problem solving, a demonstrably proactive approach and the excellent interpersonal skills needed to get the best from colleagues and stakeholders.

This is a fantastic opportunity for an experienced PA/Administrator who is committed to our core behaviours - Working Together, Discovering & Learning and Achieving Impact. If the role excites you we would love to hear from you. For further information please refer to the full job description.

Interview date: 11 February 2019

To apply for this role please submit your CV and a supporting statement which addresses all the person specification criteria flagged as CV/SS (Essential). 

The Health Foundation values diversity and champions inclusion and strongly encourages applications from all sections of the community.