Welcome to the Bike project

Our mission is simple, to get refugees cycling! We are a community of refugees, mechanics, staff and volunteers. We collect donations of second-hand bikes, fix them together at our workshop, and then donate them to asylum seeking refugees. A proportion of the bikes that we receive are sold through our online shop to generate funds, the proceeds of which support The Bike Project, and ensure our long-term sustainability.

There are approximately 13,500 asylum seekers that flee to London each year and almost 27,500 bikes are abandoned in the same period. Our mission is to match the two.

The Bike Project is going through a significant period of growth, turning over £1.5 million in 2020. We are expanding the delivery of bike donations, Pedal Power and Bike Buddies whilst developing our retail arm, The Bike Shop. We are looking for a temporary, part time front of house Assistant to deal with front of house at our retail site in Deptford.

In this pack you will find more information about the role and the benefits we offer.

To apply, please send your CV by 03/08/2021, together with a cover letter that addresses the following questions:

Tell us about your retail experience. What interests you about using this experience at the Bike Project?

Describe the most difficult customer you have dealt with. What did you do and what was the result?

Describe a time you had to deal with a range of priorities and juggle multiple demands at once. What did you do and what was the result?

Please also tell us why you are interested in the refugee sector (include any challenges you have had to overcome in your own life which you feel are relevant)

We particularly encourage applications from women, disabled, and Black, Asian, and Minority Ethnic (BAME) candidates, and those who have personal experience of being a refugee.

Thank you for your interest in the Bike Project and best of luck with your application

Best Wishes

Jem Stein

CEO

Learning Assistants & Events Assistants (casual workers)

Rochester Cathedral are looking for a number of motivated and professional casual workers to support the ongoing Learning and Events programmes. The successful candidates will be reliable, friendly, have excellent communication skills, be flexible in their working hours and share our values. This is an exciting opportunity to join the new teams within the Learning and Events departments. 

Learning Assistants: A key focus will be the delivery of taught sessions in the Cathedral and other settings to schools, uniformed groups and other users.The successful candidates will report to the Education Officer and will work closely with our verger team and others on the floor of the Cathedral. An Enhanced DBS certificate is required for this role. 

Events Assistants: Support in delivering an exciting programme of activities and services throughout the year. The successful candidates will report to the Head Verger and will work closely with our verger team and others on the floor of the Cathedral.

The Cathedral values and actively strives to have a diverse and inclusive workforce in a working environment free from discrimination, where people of different backgrounds are valued equally.

Recruiting for a Team Leader to join our Mental Health Service in Hackney

GBP 25,525 per annum, working 40 hours per week, plus 25 days Annual Leave (Pro-Rata), Pension schemes, Staff discounts, healthcare and more. The role is for a Fixed term Contract until 30th June 2022.

Clarence Road is registered care home for adults with enduring mental health histories. The care home is a purpose built building located in Hackney. The care home provides 24hr high support to 15 customers both female and male. The customers have individual bedrooms and the use of shared communal facilities and gardens. The service is commissioned by East London Foundation Trust with the care contribution from London Borough of Hackney. Our primary focus is to deliver a recovery base support and care service to our customers and enable individuals to lead a more fulfilled life.

As a Team Leader, you will be working alongside the Contract manager and overseeing the day to day running of the service. You will be part of a bigger team and will play an integral role in ensuring that our customers are safe and living best lives possible. You will play an important role between our front line support workers and have a hand's on approach. No two days are alike and a typical day in the home is largely driven by the customers that you are supporting, helping to ensure that they can live with as much independence and choice's as possible. You will play a key role and be part of a team that aims to deliver excellence in all we do.

The role offers you the opportunity to gain valuable experience and an opportunity to take the next step in your career and into management with great training and personal development opportunities.

You will be expected to work Monday to Fridays with the need to be flexible and provide weekend cover/ sleep in when required. Working hours are normally 9-5pm but occasionally outside of these hours may be required. You may also be required to provide on call.

As a Care Home you will be expected to wear full PPE whilst working in and around the care home, and adhere to social distancing practices whilst working in communal office spaces and undertake weekly covid-19 swab testing (carried out by a Health Care Assistant / Nurse) and twice weekly lateral flow test (Rapid Covid-19 Testing)

A challenging but highly rewarding role with a supportive feeling throughout the care home!!!

Job Overview:

Clarence Road is a CQC registered care home, which has a heavy focus on supporting customers with enduring mental health care and elderly needs. We provide 24hr high support to 15 customers both female and male. Our building is a purpose-built home on two floors, offering customers individual bedrooms and the use of shared communal facilities and gardens. The service is commissioned by East London Foundation Trust with the care contribution from London Borough of Hackney.

As a Team Leader at Clarence Road you will play an integral role in supporting the contract Manager driving up standards and help towards achieving delivering the best possible Care and support to our customers. You will have an active role in mentoring and developing a staff team to be the best they can be.

You will also have an active role in ensuring Clarence Road meets its core Key Performance Indicators and delivering compliance.

This opportunity is ideal, If you enjoy making a difference to people's lives and are passionate about mental health. It's a fantastic chance to both develop your own knowledge and skills and take the next step into management!!!

Key Responsibilities:

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision meetings on a 1-1 basis, ensuring any concerns raised are actioned, supporting staff to acknowledge their own potential and be the best they can be
- Responsible for staff mentoring and development, identifying training needs and managing poor performances
- Ensure all housing and building repairs are actioned and completed on time
- Ensure Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly and reported to the relevant departments
- Develop key business relationships with all appropriate relevant external parties to ensure service agreements and compliance is maintained
- Participate in and monitor the initial and continuous assessments of customer needs and ensure support planning and risk management are reviewed and updated as when required
- Carry out new referral assessments, including visits to hospitals and liaising with health professionals.
- Carry out administrative tasks as relevant to the service and directed by the Contract/Heads of Operations ensuring Compliance is achieved
- Providing management cover in the absence of the Contract Manager
- Deliver an out of hours on-call service for the local region, as where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

Finally!! Share all good practices and demonstrate positive support both internally and to the wider community with regular interactions with our local community

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Be resilient and remain calm working under pressure or dealing with challenges
- Approachable and have a "can do" attitude
- Prefers to be part of a team and create a healthy working environment
- Has a practical and logical mind and is naturally well organised
- Flexible with working patterns and shifts
- Open to feedback and self development, with the ability to manage own learning
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to listen to staff and customers effectively

Skills, Knowledge and Experience:

Essential:

- Up to NVQ Level 3 or equivalent or experience in the social care/charity sector
- Demonstrable experience of working with people who have complex mental health issues
- Knowledge and understanding of safeguarding and ability to investigate where required
- Experience of mentoring and developing staff
- Use of IT skills including Microsoft Office to a high standard
- Sound knowledge of the Mental Capacity Act and Deprivation of Liberties
- Building Partnership working with a range of Health Professionals

Desirable:

- Experience working in mental health
- Experience working in a CQC registered care setting
- Conflict negotiation training
- Managing a case load of support workers
- Understanding of the role of social services, mental health teams and other third party agencies
- Strong understanding of recovery approaches and models

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

HARP is a growing Southend-on-Sea based charity working to prevent homelessness and help vulnerable and socially excluded people to transform their lives. Each day our staff and volunteers work with individuals to tackle the underlying causes of homelessness, such as poor mental health or drug and alcohol dependency. From supporting people in crisis to helping them take the final steps towards independence and employment, we make a difference to over 1,000 lives every year.

We are recruiting a Communications and Digital Fundraising Coordinator to lead on public and internal comms, as well as Digital Fundraising for our charity in Southend. Reporting to the Head of Fundraising, and working alongside the Community Fundraiser, this exciting role is instrumental in making sure HARP is front of mind for our local supporters, and gives them innovative digital methods by which to support homeless people in the town.

If you have experience of managing communications, fundraising or marketing campaigns, have excellent communication skills, and a passion for increasing funding for disadvantaged people, we would love to hear from you. Your skill and experience will have a direct impact in helping local people overcome homelessness for good.

Can you help run our office smoothly to support our dedicated staff tackling the climate emergency and ending the misery of cold homes?

The purpose of this role is to provide effective and efficient administrative support to the growing number of project delivery staff at CSE who depend on the admin team for a smoothly run and safe office environment, including IT, phones, desk space, equipment, stationery etc. 

We particularly welcome applications from the Black, brown, minority ethnic and disabled communities, as they are under-represented at CSE. Appointment will always, however, be made on merit and judged against the job description and person specification.