Assistant project manager jobs

Salary: 
£29,580 FTE per annum rising to £30,090 per annum after successfully completing six-month probation period
Location: 
Contractually based in our Hwb in Pontypool  or Newport - To assist in the management of Cyfannol Support Services across Torfaen and Newport
Contract Type:
Permanent
Agile – working where and when required, to do the job most effectively
Hours & working Pattern:

•35 hours per week (full time)
•Generally, Monday to Friday with occasional evening and weekend work
•Flexible start and finish times that incorporate the hours of 9.30am to 4.30pm and a minimum of 30 minutes unpaid break during shift
•All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
Accountable to: Support Services Manager
Accountable for: Team Leaders and Support Workers
Purpose of the post: To assist in the management of service delivery of specialist, trauma-informed support to adults and children who have experienced domestic or sexual abuse, harm and violence
Specific responsibilities:
1.To assist the Support Service Manager in managing the delivery of specialist, trauma-informed support to adults and children living in refuge, recognising the impact of domestic or sexual abuse, harm or violence, and responding with empathy, respect, and consistency.
2.Contribute to a refuge environment that is compassionate, equitable, and grounded in integrity -where every individual feels safe, heard, and supported.
3.Manage Safeguarding across the service, complying with internal and external policy and legislation, authorise adult and child referrals maintaining a trauma-informed, non-judgemental stance that prioritises dignity and safety
4.Provide line management to Team Leaders and Support Workers in line with Cyfannol’s policies and values, leading recruitment, induction, supervision, training, and development in an inclusive and engaging way.
5.Key Contributor alongside Service Manager in risk compliance, supporting team members to regularly assess and positively managing risk in an inclusive and enabling way.
6.Manage the delegated aspects of budgetary responsibility including some purchasing, work closely with the Finance department.
7.Attend Multi Agency Risk Assessment Conference (MARAC), core group and other similar meetings.
8.Provide support team with case management and direction, providing direct support for emergency/ crisis situations, complex cases, team member absence, when more than one worker are required.
9.Review complex or serious concerns or breaches that are impacting maintenance of licence/ contracts and escalate to Service Manager when appropriate
10.Grow your service team’s understanding, skills and confidence in providing support through informed choice where individuals design their own meaningful support outcomes
11.Manage data compliance and oversee regular service internal audits of service and case work, provide improvement plans where appropriate.
12.Fulfil reporting obligations to funders that are delegated by the Project Manager/ Coordinator which includes aspects of funding schedules, rendering of services and Commissioning audits
13.Complete delegated requirements for regular external data collection and reporting including National Quality Standards and Welsh Women's Aid.
14.Lead regular Service team meetings to support communication, reflection and service development
15. Encourage and support adults and children to have a voice within Cyfannol and the wider sector
16. Contribute (through working closely with the Facilities Coordinator) to ensuring a safe compliant and quality environment across Hwbs and services
17. Encourage and support adults and children to have a voice within Cyfannol and the wider sector
18. Contribute to internal development projects as part of an organisational continuous improvement.
19. Work collaboratively with other Support Service Coordinators to ensure refuge, community and initial contact referral paths are easily accessible are clear and concise, and to continue to promote a whole team approach.
General responsibilities:

1.Actively contribute to the achievement of Cyfannol Women’s Aid’s Mission, Vision, Aims, Goals and Objectives ensuring your work reflects our commitment to trauma informed practice.
2.Demonstrate and positively promote Cyfannol’s core values of compassion, integrity, and equity in all aspects of your role.
3.Proactively promote equality of opportunity, challenging and addressing discriminatory practices wherever they arise.
4.Represent Cyfannol Women’s Aid professionally at external meetings, public events, conferences, and similar forums, safeguarding and enhancing the organisation’s reputation.
5.Participate fully in team meetings, management supervision, clinical supervision and relevant training to support continuous learning and development.
6.Work in accordance with Cyfannol’s policies and procedures, ensuring safe, ethical, legally compliant and consistent practice.
7.Contribute to Cyfannol’s environmental goals by participating in carbon-reducing initiatives, including the organisation’s pledge campaign
Undertake any other reasonable duties required to support the effective delivery of support services and the wider aims of the organisation

It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.  

This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use

Closing Date:4th February 2026

We operate a rolling recruitment process and may interview suitable candidates as applications are received. We reserve the right to close this vacancy once the position has been filled.

Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1).  A disclosure obtained through the Disclosure and Barring Service is requireed for all posts. 

Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.

Sutton (with one day a week working from home)

About Us 

The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop lifesaving treatments used across the UK and around the world. From funding state of the art equipment and groundbreaking research to creating the very best patient environments, we never stop looking for ways to improve the lives of people affected by cancer. We’ve completed our largest capital appeal to date—£70m for the Oak Cancer Centre in Sutton—and are now delivering our most ambitious strategy yet, targeting at least £215m over five years to support transformational projects, including a major development in Chelsea. 

The Role – What you’ll be doing 

As our Product Assistant (Mass Participation events), you’ll help deliver an exceptional supporter experience across our Charity owned mass participation events —playing a hands-on role in supporter care as well as supporting with logistics and day-to-day tasks required for event delivery. 

You will: 

• Be a first point of contact for product enquiries: managing shared inboxes, answering calls and providing friendly, timely supporter care. 

• Provide excellent stewardship to all supporters. Including acknowledging donations and maintaining the Charity database in line with Charity policies and procedures.

• Support the Products team with planning and delivering mass participation events across the portfolio of both in-person and virtual events.

• Help deliver our flagship event, The Banham Marsden March, including pre-event logistics and on the day support.

• Work with fulfilment agencies to ensure fundraising materials reach supporters in a timely manner.

• Keep events information updated across our website and in-hospital displays.

What we’re looking for 

You’re an enthusiastic, proactive team player with: 

• Excellent organisational skills and attention to detail 

• Strong interpersonal and communication skills, both written and verbal 

• The ability to prioritise, manage multiple tasks, and meet deadlines 

• A proactive, flexible approach and willingness to support the team as needed 

• Good working knowledge of Microsoft Office (experience with customer databases is desirable) 

• Commitment to providing outstanding supporter care and working in a supporter-focused environment 

Previous experience in customer or supporter service, office administration, or the charity sector is desirable but not essential – full training will be provided. 

Why join us? 

We’re a values-driven Charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development. 

What we offer: 

• 27 days annual leave (rising with length of service), plus UK bank holidays 

• Up to 6% employer pension contributions (increasing with service) 

• Enhanced maternity and adoption pay 

• Life insurance and employee assistance programme 

• Flexible and hybrid working options (work from home one day a week) 

• Access to subsidised staff restaurants, wellbeing initiatives, and more 

• Bright, modern offices in Chelsea and Sutton, with excellent transport links 

Inclusion Matters 

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you. 

How to apply:
Please submit your application as soon as possible, as we may close the vacancy early if we receive a high volume of applications.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are now looking for an Assistant Project Manager to join us on a full-time, permanent basis, working 36 hours per week.

The Benefits

• Salary of £33,666 - £39,000 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a fantastic opportunity for a motivated individual with experience supporting project management within RIBA project methodologies to join our historic organisation.

Working across some of London’s most iconic green spaces, you’ll gain invaluable exposure to a diverse range of projects, from refurbishments to new builds, while developing your project management expertise in a supportive and collaborative environment.

So, if you want to play a pivotal role in shaping the future of some of the UK’s most unique and inspiring settings, then apply today!

The Role

As an Assistant Project Manager, you will work at the heart of a portfolio of refurbishment, demolition, and new build projects at the construction stage across the Royal Parks estate.

Getting involved in commissioning and essential survey work, you will manage workstreams and deliver high-value projects led by talented Project Managers and supported by an exceptional team, top-tier consultants, engineers and building contractors.

You will support in the preparation of project briefs, specifications, planning applications and pre-construction information, and work on projects from feasibility stage to completion assisting in the management of budgets, quality and programme. You will also provide organisational and administrative support to the project teams, act as the point of contact for project queries and help to develop scope and procurement strategies.

Additionally, you will:

• Assist with managing project finances, including tracking expenditure and reporting
• Ensure projects comply with all H&S, finance and information policies
• Facilitate site visits
• Minute project meetings
• Track and manage project risks and issues
• Capture final documentation and lessons learned at project close
• Archive project materials

About You

To be considered as an Assistant Project Manager, you will need:

• Experience using structured project management techniques to deliver projects according to RIBA Stages 0-7
• Experience working with multi-disciplinary teams of professionals and contractors in the delivery of projects
• Experience completing project work to programme, quality, and budget targets or evidence of assisting with thisa
• An understanding of financial reporting
• Report writing and analytical skills
• A degree-level qualification or equivalent gained through relevant training or experience of project management in construction or a related field
• An interest in understanding and getting to know the wider Royal Parks estate and how it operates for the benefit of park users

Other organisations may call this role Project Manager, Project Officer, Project Support Officer, Project Supervisor, Construction Project Manager, or Assistant Project Lead.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as an Assistant Project Manager, please apply via the button shown. Successful candidates will be appointed on merit.

PA

Empower Change as a PA to the CFMO!

Join World Vision UK as a Personal Assistant to Drive Fundraising and Marketing Success

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Position: PA to the Chief Fundraising & Marketing Officer

Location: Hybrid/Milton Keynes (onsite 2 days per week)

Hours: Full Time 36.5 per week

Contract: Maternity Cover - 12 Month Fixed Term Contract

Salary: Circa £30,874 per annum good range of benefits

Closing Date: 6th February 2026. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified

Interview Dates: W/C 9th February 2026, in person

About the Role

World Vision UK is offering an exciting opportunity for a highly motivated and enthusiastic individual to join our team as the Personal Assistant (PA) to the Chief Fundraising & Marketing Officer (CFMO). This role is pivotal in supporting our mission to make a lasting difference in the lives of vulnerable children around the world.

Key Responsibilities

· Executive Support: Provide comprehensive administrative support to the CFMO, including managing schedules, organising meetings, and handling correspondence.

· Liaison Duties: Serve as the primary point of contact between the CFMO, internal teams, and external partners, ensuring seamless communication and coordination.

· Organisational Tasks: Assist in the preparation of reports, presentations, and other materials as required, ensuring all documents are accurate and delivered on time.

· Event Coordination: Organise and coordinate meetings, conferences, and events, ensuring all logistics are effectively managed. This includes all directorate wide meetings such as prayer meetings, team away days and social gatherings.

· Project Management: Support the CFMO in various projects, ensuring deadlines are met and objectives are achieved.

· Managing Travel and External Engagements: Our CFMO is externally facing approximately 30% of the time, your travel management skills are critical. This will include planning and booking flights, accommodations, transportation, and itineraries to ensure smooth and efficient travel experiences.

· Cross Directorate Support: As a PA to the CFMO, you play a crucial role in supporting not just the CFMO but the entire directorate

About You

We are looking for someone with:

· Proven Experience: A successful track record of supporting directors or chief executives, demonstrating the ability to work efficiently within an organisational framework.

· Organisational Skills: Exceptional organisational abilities with a keen attention to detail, ensuring all tasks are completed accurately and efficiently.

· Communication Skills: Excellent written and verbal communication skills, capable of liaising effectively with a broad range of stakeholders.

· Motivation and Enthusiasm: A proactive and enthusiastic approach to work, with a passion for contributing to a mission-driven organisation.

· Flexibility: The ability to adapt to changing priorities and work effectively in a dynamic environment.

If you are looking to leverage your skills and experience in a role that offers both challenge and reward, we invite you to apply for this exciting opportunity. Together, we can create a better future for children in need.

All applicants must be willing to work within a Christian framework and be sensitive to its various expressions across cultures and denominations.

In addition to the salary offered, we offer:

· A flexible and supportive working culture

· Pension scheme (with employer contributions)

· Generous holiday allowance

· Free parking (Milton Keynes office)

· Opportunities for faith-based gatherings, prayer, and devotionals

· A welcoming, purpose-driven team who are passionate about making a difference

About the Organisation

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

You may also have experience in areas such PA, Personal Assistant, Executive Assistant, Administrator, Senior Administrator, Admin Manager, Administration Manager, PA to CEO, Personal Assistant to CEO, Exec PA, Executive PA.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

le Description

Working closely with both the Head of Development and Head of Strategic Projects and Planning, you'll be joining a growing team with the opportunity to shape your role and make a real impact on both the future of Ally Pally and the communities we serve.

Skills gained in the role could help you to build a career in fundraising, project delivery, or in assessing the social impact of heritage and culture.

Your work will help us to:

• Restore and reopen derelict spaces in the Victorian Palace for everyone to enjoy
• Improve key areas of the Park for both people and wildlife (including playgrounds, wetlands, wayfinding)
• Deliver our creative learning and wellbeing programmes, using the Palace's amazing spaces.
• Take forward our ambitious programme to help Ally Pally reach Net Zero

We are looking to recruit a strong administrator excited to learn and make change. We will consider applicants with previous experience in fundraising or project management in arts and heritage organisations, or transferable skills from customer-facing and administrative roles in other industries.

This is a full time, permanent post. 

The below is a summary, please see the JOB PACK for further details including how to apply and interview dates

Key duties 

Development Responsibilities

1. Administer pipeline for trust, foundation and statutory funding bids
2. Carry out desk research to identify potential trust, foundation and statutory supporters
3. Deliver fundraising bids and impact reporting to a small portfolio of trusts and statutory funders, focused on bids to a value of £10,000
4. Plan communications for regular fundraising and community newsletters
5. Donation processing, documentation and thanking for trust and statutory income

Strategic Planning and Projects Responsibilities

1. Meeting administration for Strategic Plan Working Group
2. Administrative support to develop the Charity's stakeholder relationships
3. Support with events for Capital Fundraising Campaign including London Festival or Architecture and Haringey London Borough of Culture
4. Desk research into capital redevelopment in arts, heritage and green spaces
5. Financial processing and budget tracking of team expenditure

Person specification

Essential

• Right to work in the UK
• Administrative experience ideally gained within either a fundraising or project management context
• Experience in customer service and / or communications with donors, clients or customers
• Long-form writing and / or copy writing experience
• Strong written, verbal and interpersonal communication skills
• Experienced user of microsoft 365
• Excellent accuracy and attention to detail
• Ability to manage own workload and meet deadlines
• Willingness to be flexible within a role supporting a range of development projects

Desirable

• Experience using a CRM system
• Bid writing experience
• financial admin experience
• Experience organising events and / or travel for staff, donors or clients
• Strong interest in charitable fundraising
• Strong interest in placemaking, culture and heritage redevelopment

About the role:

This maternity cover role offers the opportunity to work in close partnership with the Chief Executive, supporting effective leadership and strong governance at Single Homeless Project. As Executive Assistant to the Chief Executive, you’ll be right where leadership, governance and momentum meet, helping SHP stay focused, responsive and ambitious. You’ll support the organisation to make confident decisions and keep moving forward with purpose, often by ensuring the right conversations happen at the right time and with the right information in the room.

You’ll work closely with the Chief Executive, Executive Management Team and Board of Trustees, bringing clarity and structure to complex priorities. Day to day, this means preparing leaders for meetings, coordinating senior leadership and Board activity, managing the flow of papers, actions and follow-up, and ensuring governance processes run smoothly and transparently. From supporting strategic discussions to keeping track of commitments and decisions, your contribution will shape how the organisation operates and how ideas turn into action. It’s a role that rewards sound judgement, discretion and the confidence to anticipate what’s needed before it’s asked for.

If you’re organised, calm under pressure and motivated by impact, this is an opportunity to make a real difference from behind the scenes. You’ll join a values-led charity that doesn’t stand still, offering meaningful experience at the heart of a mission-driven organisation and the chance to play a vital part in driving lasting change.

This is a hybrid role, typically based in our King’s Cross office two days per week, with flexibility to work from home in line with business needs.

About you:

• You’re highly organised and thoughtful in how you work, with the ability to bring structure and clarity to complex or fast-moving priorities.
• You exercise sound judgement and discretion, and are comfortable handling sensitive information with care, professionalism and confidence.
• You enjoy working closely with senior leaders and Trustees, supporting effective decision-making and strong governance without needing to be in the spotlight.
• You’re proactive and perceptive, able to anticipate what’s needed, follow things through and keep momentum going.
• You’re motivated by purpose and impact, and take pride in enabling others to do their best work within a values-led organisation.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 25th January at midnight

Interview date: Week commencing 2nd February at SHP Head Office in Kings Cross

This post will require a basic DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

About us

Community Foundations for Lancashire and Merseyside (CFLM) is a leading local charity that connects people, businesses and partners with the grassroots projects making a real difference across our region. We manage charitable funds, support community initiatives, and drive meaningful, measurable impact across Lancashire and Merseyside. Our mission is simple: strengthen communities, empower local people, and create lasting change where it’s needed most.

Role Summary

This role brings together operational leadership, executive support, and administrative coordination. You will ensure the organisation runs efficiently day-to-day while also driving longer‑term improvements that support CFLM’s strategic goals - including achieving annual surpluses and meeting ambitious income targets.

As the operational lead, you will work closely with colleagues across all departments and manage key relationships with external providers in HR, IT, and facilities. You will also play a central role in governance processes and provide high‑quality administrative support to the CEO and Deputy CEO.

Projects you will lead on include completing UKCF Quality Assurance and implementing the UKCF CRM (Salesforce) system.

Please see the full job description and Person specification.

Fundraising & Digital Assistant 

Contract: Permanent

Hours: 35

Location: London

Starting salary:  £27,072

Closing date: 25 January 2026

Expected date of interviews: 9 February 2026

Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.

We have an exciting opportunity for a Fundraising & Digital Assistant 

Would you like to join our award-winning organisation?

About the role

Are you passionate about using your digital skills for good?

Would you love to help fundraise to provide care and support for survivors of torture in the UK?

Do you believe in standing up for human rights alongside torture survivors and helping them to rebuild their lives in the UK?

Do you want to build a career in fundraising for an incredible charity?

Freedom from Torture is looking for an enthusiastic Fundraising & Digital Assistant to work across our Digital and Campaigns and our Fundraising and Engagement team. Splitting their time 50/50 to support fast paced digital campaigns as well as individual giving appeals and engagement work, our biggest source of income.

You will play a key part in supporting innovative digital campaigns, fundraising appeals and supporter engagement that brings our life-changing services to life. As well as supporting with our case story and imagery library.

We are looking for someone eager to start their career in fundraising in the charity sector, with relevant or transferable skills from copywriting, design and entry level data analysis. This person would be eager to learn all about fundraising from individual donors, how to create content to inspire support whilst remaining accountable and data informed, such as helping create content after analysing winning aspects of a campaign alongside the marketing and digital teams.

We are excited to support a new team member on their career path in fundraising, starting with the backbone of charitable giving from working with data to personalise our communications to storing and sharing imagery. You'll also have the chance to develop and test designs as well as impactful creating digital campaigns materials like social media posts and stunt props.

About you

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £27,072 - £31,403 (including London Weighting)

To view the Job Description and Person Specification, please see the attached file. 

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory  standard DBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

This is an exciting opportunity to get experience with a large and growing charity with an engaged and fun team. You will be a key part of our mission to ​find a cure for all types of brain tumours.​

​Our Systems Manager is being seconded to an internal project for the next 6-9 months and so we are seeking an experienced IT professional to join our team for an interim basis for six months with the possibility of a three month extension.​​​​

In this role you will you lead a team of three people in supporting our staff team of 70 by providing reliable, effective and efficient IT systems and equipment. This include ​the monitoring and maintenance of our IT software and, with external support, our IT hardware. ​​

You will line manage the Database Assistant ​and Data Processing Assistant.

​

​If you are excited to learn more about this position, please take a read through our recruitment pack provided in the advert.

​

If you have the skills and ambition that we are looking for we welcome your application. ​ We are really looking forward to welcoming a new member to our team!​​​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. ​

Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​

​

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

About the team

The Philanthropy & Partnerships Team at Impetus is high performing, experienced and ambitious, united by a shared commitment to achieving lasting change for young people from disadvantaged backgrounds. We combine deep fundraising expertise, strong sector insight and a clear focus on impact, working collaboratively to build partnerships that enable Impetus and our charity partners to succeed.

We are brave and curious in our pursuit of better outcomes, open to new perspectives and supportive of taking considered risks that help us learn and improve. We set high standards for ourselves and are evidence-led and results-driven for young people, with rigour and excellent execution underpinning our work across the full fundraising cycle.

We bring high trust and high challenge, building strong relationships through honesty, kindness, integrity and respect, while creating a safe environment for constructive challenge and accountability. We thrive through diversity, valuing difference in background, experience and thought, and we always seek collaboration, knowing that we will not achieve our mission alone.

Team members are trusted with responsibility and encouraged to take ownership of their work. You will be supported by skilled, engaged colleagues and challenged to grow in a team that values learning, reflection and continuous improvement.

Why work with us?

Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change.

In the Philanthropy & Partnerships Team, you will:

• Be part of a high-performing and respected fundraising team
• Build meaningful, long-term relationships with thoughtful, impact-driven donors
• Develop your skills across the full fundraising cycle, supported by strong leadership
• Work on some of the charity sector’s most exciting and long-term partnerships
• See a clear connection between your work and improved outcomes for young people

If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you.​

Harbi Jama,

Director of Philanthropy & Partnerships

About this role

The Philanthropy Manager will own an assigned portfolio of prospects and donors at five to six figure level and act as the day-to-day relationship manager within that portfolio.

The role plans and delivers cultivation, solicitation and stewardship activity to agreed KPIs, makes timely operational decisions within scope, and escalates risks/opportunities early.

The post holder contributes evidence and insight into team planning, supports senior colleagues on major/strategic accounts, and collaborates across teams to ensure high quality, inclusive delivery.

​Key responsibilities

• Own and manage an assigned portfolio of prospects and donors at the five to six figure level, delivering agreed income and engagement targets.
• Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly.
• Act as the day-to-day relationship manager for donors in your portfolio, adapting style to audience and context and ensuring clear, timely communications; seek support for major strategic relationships.
• Maintain structured cultivation plans with milestones, update stakeholders proactively, and adjust plans based on learning.
• Develop clear, evidence-led proposals and reports using agreed templates, definitions and KPIs; quality check data before submission.
• Support senior colleagues on major prospects with briefings, meeting notes, and follow ups.
• Supporting Senior Philanthropy Managers, Development Directors and the Director of Philanthropy and Partnerships on key accounts (typically £500k–£1m+), preparing high quality materials and inputs and maintaining accurate records of progress through the fundraising cycle in Salesforce.
• Contribute insights to identify and prioritise new grant opportunities and themes; share relevant sector updates with the team.
• Co-develop stewardship plans tailored to donor priorities in collaboration with Engagement, Pro Bono and Events teams.
• Maintain accurate, complete records in Salesforce; apply definitions consistently and quality check data before reporting.
• Maintain Salesforce and contribute inputs for SMT/committee reporting via the Senior Philanthropy Manager; propose lightweight improvements to existing processes.
• Keep professional knowledge current; share useful updates/resources and ensure compliance with relevant standards and legislation.
• Support delivery of major fundraising, cultivation and stewardship events, and ad-hoc Philanthropy Team activities.
• Demonstrate professionalism and best practice in all duties, complying with organisational policies and procedures, and proactively supporting the wider team.
• Model inclusive, professional behaviours; design inclusive meetings/interactions, act as an ally and challenge bias constructively while supporting the wider team.
• Share know‑how and peer‑coach officers/assistants, offering constructive feedback and supporting onboarding for new colleagues.
• ​Attend Impetus events to provide support to Philanthropy team.

​Person specification

​Essential​

• Demonstrable experience generating gifts at five to six figures from UK trusts, corporate partnerships and/or foundations.
• Ability to work through the fundraising cycle with donors to initiate, renew and grow gifts.
• Experience developing partnerships and managing an allocated portfolio of donor relationships.
• Excellent research and prospecting skills.
• Strong experience using Microsoft Office, especially PowerPoint, and substantive experience using Salesforce or a comparable CRM.
• Strong planning and organisation skills – build structured plans with milestones/dependencies and track portfolio income/expenditure, highlighting variances early.
• Excellent written and verbal communication skills, with strong bid-writing and storytelling ability.
• Ability to grasp and convey complex ideas, including Impetus’ model and the private equity industry.
• Able to engage confidently and professionally with senior stakeholders, adapting style and seeking support where appropriate.
• Ability to work well under pressure, meet tight deadlines, manage multiple projects and maintain excellent attention to detail.
• A commitment to Impetus’ mission
• Demonstrated inclusive practice in meetings/interactions, challenges bias constructively and acts as an ally to colleagues and young people.   

Desirable​

• Knowledge of the youth, education or employment sectors.
• Experience fundraising for grant makers, infrastructure organisations or intermediaries.
• Digital fundraising skills.
• Ability to think innovatively.

​​

​About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:  ​​

• Lost learning through absence, suspensions, exclusions from school  

• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths 

• The large numbers of young people out of education, training and employment  ​

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. ​​

We are resolutely focused on outcomes and impact, driven by quality evidence.​

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.​

Impetus is a registered charity and our charity number is 1152262.

​

Our Values​

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.​

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.​

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.​

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.​

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

​

​Our employee benefits ​

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

​

How to apply

Please click on the "Apply for this job" button.​

You will need to:​

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement.​

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.​

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.​

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.​

The deadline for applications is Sunday 1st February 2026, 11:59pm.​

Interviews:​

1st Interviews will take place on Monday 9th - Tuesday 10th February 2026.​

2nd Interviews will take place on Tuesday 17th February 2026.​

You will also be required to provide proof of your eligibility to work in the UK.

​

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Concern Worldwide (UK) is looking for a Supporter Acquisition Manager to join the team on a full time, permanent basis.
 
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver lifesaving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.

Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)

About the role:
The Supporter Acquisition Manager leads the strategy and delivery of our acquisition programme, with a focus on digital and face-to-face recruitment. This critical position focuses on driving growth and recruiting new supporters, developing and leading the team to deliver campaigns that bring new supporters on board and deliver long term value, with a key emphasis on expanding the digital acquisition stream and delivering on our hybrid model of face-to-face acquisition. The ideal candidate will bring both digital acquisition experience as well as face-to-face experience, and a strong understanding of how to engage with diverse audiences. This role is critical to driving sustainable growth in supporter numbers and unrestricted income.

The role will work predominantly across face-to-face and digital channels, guiding strategies, creative development, performance analysis, and budget management.

This role works closely with the Supporter Development and Legacies Manager to ensure the holistic approach to supporter acquisition and development, attracting donors to fuel sustainable long-term income.

About You:

ESSENTIAL
• Proven track record of success in supporter or customer acquisition, with experience managing and forecasting large budgets.
• Demonstrable experience of writing, developing and implementing supporter acquisition strategies with evidence of improvements in long-term value.
• Strong knowledge of digital and direct marketing strategies, including campaign planning, delivery, and evaluation.
• Track record of delivering results against ambitious supporter recruitment and income targets.
• Confident in forecasting, performance analysis, and data-driven decision-making.
• Experience managing external agencies and suppliers.
• Excellent project management and organisational skills.
• Strong communication and relationship-building skills with internal and external stakeholders.
• Familiarity with CRM systems and marketing automation tools.
• Understanding of GDPR and data protection in a fundraising context.
 
DESIRABLE
• Experience working within the charity or non-profit sector.
• Knowledge of supporter journeys and donor engagement best practice.
• Experience in testing and optimising acquisition channels for improved ROI.
• Experience of acquisition channel modelling and forecasting for return on investment.
• Key Performance Indicators (KPIs)
 
HOW TO APPLY
 
To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 1st February 2026. Interviews scheduled to take place 10th and 11th February 2026.
 
Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.
 
Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.
 
All candidates who are short-listed for an interview will be notified via email.
 
Candidates must be legally entitled to work in the UK at the time of application.
 
Conditions of Appointment:
 
Pay band: GB7
Location: London (Hybrid)
Salary: £49,613 - £55,125, based on full time hours (35 hours per week)
 
New employees typically start at the beginning of their pay band.
 
The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check.
 
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
 
You may also have experience in the following: Supporter Acquisition, Fundraising, Supporter Engagement, Supporter Care, Customer Services, Telemarketing, Call Centre, Fundraising Assistant, Fundraising Administrator, Customer Service Advisor, Acquisition Manager, Customer Service Assistant, Customer Service Representative, Charity, Third Sector, NFP, etc.
REF-226 129

Job Title: Assistant Shop Manager 

Reporting To: Old Swan Shop Manager 

Salary: £25,570 - £27,401 

Hours: 37.5 hours per week 

Location: Old Swan, Liverpool 

About us: 

 
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year. 

The charity supports a wide range of life-enhancing projects that improve the experience of our amazing young patients. This includes funding specialist medical equipment to ensure our skilled surgeons and clinical teams have access to the most cutting-edge technology and investing in hi-tech distraction equipment proven to reduce pain and anxiety for children during their hospital stay. We also support innovative programmes such as ward musicians, our on-site magician, and dedicated play specialists on every ward. 

In addition, our charity retail operation plays a key role in raising funds and engaging our community. With a presence on-site at the hospital and across local areas, our retail outlets offer a variety of high-quality donated and new goods. Every purchase helps us continue to deliver exceptional care and fund critical projects, while also providing volunteering and community engagement opportunities that extend the impact of our mission beyond the hospital walls. 

About the role: 

We are looking for a passionate, ambitious Assistant Charity Shop Manager to join our successful team to help manage our charity shop in Old Swan. 

The Assistant Shop Manager will be an integral part of the wider Charity team.

Main Duties/Tasks: 

You will play a vital role in supporting the Shop Manager to lead, motivate, and develop a team of dedicated employees and volunteers, fostering strong community engagement and maximising the shop’s impact. This includes encouraging and harnessing the gifts of time from volunteers, goods from donors, and income from customers. As a visible and active ambassador for Alder Hey Children’s Charity on the high street, you will ensure the shop reflects the Charity’s values and purpose in all that it does. You will also support van collections and deliveries, helping to ensure the smooth and efficient transport of donated goods, while representing the Charity with enthusiasm and professionalism. 

Income generation: 

• Work with the Shop Manager to maximise sales and profits ensuring weekly targets are met. 

• Support the team to maximise income from Gift Aid on donated products. 

• Support the team to maximise income via our online platforms. 

• Support the team with arranging van deliveries/collections daily.

• Work with the wider Charity team to promote and support fundraising activities and events. 

• Explore ways to maximise sales via events, donation drives, pop-up shops etc. 

• Cash up the till at the end of shift and ensure banking documents are completed. Investigate any discrepancies and report them to the Manager. 

• Support with ensuring the money is ready and accessible for cash collection.

• Open and close the shop at the appropriate times.

Volunteers: 

• Support and management of a team of volunteers. 

• Utilise volunteer skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards. 

• Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the absence of the Shop Manager. 

• Help to provide and support ongoing training and development for volunteers. 

• Work and treat employees, volunteers and stakeholders in accordance with the Charity’s values. 

• Health & Safety (in conjunction with Shop Manager) 

• Ensure the shop adheres to Retail Health and Safety regulations. 

• Implement good Health and Safety practices to help protect employees, volunteers, and customers. 

• Help to ensure employees and volunteers are trained in manual handling. 

• Help maintain the cleanliness of the shop and behind the scenes areas.

• Stock Control (in conjunction with Shop Manager) 

• Ensure continuous, sufficient levels of high-quality stock. 

• Be responsible for deliveries and stock controls. 

• Ensure stock is appropriate to the business and priced accordingly. 

• Maintain a rigorous process of stock rotation, ensuring rotation within expiry dates. 

• Ensure visual merchandising is a high priority, with products featured prominently in window displays. 

Customer Service: 

• Be professional, patient and have a ‘people-first’ approach to customer services. 

• Be committed to the principles of equality, diversity, and collaborative working. 

• Set high standards of cleanliness, display and merchandising. 

• Establish quality standards, consumer safety and ensuring continuity. 

• Play a key role in enabling the shop to represent the Charity’s values.

Other Duties: 

• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation. 

• Any other reasonable duties as required by your line manager. 

The Charity retail team are currently conducting a four-day working week trial, due to end on 30 June 2026. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30 June 2026 to agree the next steps, based on an assessment of the trial period; the four-day working week trial may be ended, extended or adopted permanently. 

Our Values 

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our hospital can continue to deliver the very best care for our young patients and their families. Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it.  We work together to share and grow. We inspire others.

Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.

How to apply 

You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions: 

• How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.

• Why do you want to work for Alder Hey? 

Additional information is included within the Job Description and Person Specification. If you have any questions about the role please contact the People Team.

Closing date: Monday 19th January 2026 

Interview date (to be held at Alder Hey Children’s Charity Shop – Old Swan): Tuesday 27th January 2026

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.

Chelsea or Sutton (with 1 day a week working from home)

About Us

The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. Join our ambitious and supportive Individual Giving Team and help us deliver our most ambitious fundraising strategy yet.

What You’ll Be Doing

As our Individual Giving Assistant – Supporter Retention & Development, you’ll play a vital role in supporting our fundraising campaigns and projects, helping to retain and maximise the lifetime value of our supporters. You’ll be one of the first points of contact for our donors, providing exceptional supporter care and ensuring every supporter feels valued. Your day-to-day will include:

• Responding to supporter enquiries by phone and email, ensuring all queries are handled efficiently and with care
• Thanking donors and personalising communications to build strong relationships
• Accurately recording and processing donations, including “in memory” gifts, and updating supporter records on our database
• Supporting the delivery of fundraising campaigns, including creating timing plans, checking data, and monitoring stock levels
• Managing invoices and supporting the team with administrative tasks
• Working with colleagues and volunteers to deliver the best possible supporter experience

What We’re Looking For

You’ll be an enthusiastic team player with:

• Excellent organisational skills and attention to detail
• Strong interpersonal and communication skills, both written and verbal
• The ability to prioritise, manage multiple tasks, and meet deadlines
• A proactive, flexible approach and willingness to support the team as needed
• Good working knowledge of Microsoft Office (experience with customer databases is desirable)
• Commitment to providing outstanding supporter care and working in a supporter-focused environment

Previous experience in customer or supporter service, office administration, or the charity sector is desirable but not essential – full training will be provided.

Why Join Us?

We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.

What we offer:

• 27 days annual leave (rising with length of service), plus UK bank holidays
• Up to 6% employer pension contributions (increasing with service)
• Enhanced maternity and adoption pay
• Life insurance and employee assistance programme
• Flexible and hybrid working options (work from home one day a week)
• Access to subsidised staff restaurants, wellbeing initiatives, and more
• Bright, modern offices in Chelsea and Sutton, with excellent transport links

Inclusion Matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.

If this sounds like the opportunity for you, we’d love to hear from you.

How to apply:
Please submit your application as soon as possible, as we may close the vacancy early if we receive a high volume of applications.

The Tours & Projects Manager is responsible for the planning, coordination and delivery of several key areas of the Orchestra’s core performance activity, including but not limited to: international stand-alone concerts, tours and residencies; UK tours, engagements and festival performances; commercial recordings and special projects.

Working in a fast-paced environment as part of a friendly, fun and creative team, the role of Tours & Projects Manager provides a unique opportunity to work with leading musicians and conductors. Excellent organisational and budgeting skills, attention to detail, innovative thinking and a flexible approach to working will help you manage, develop and execute a diverse range of projects to the highest standard.

With oversight from the Senior Concerts Manager and Concerts Director, the post-holder will work closely with the Concerts Coordinators, Concerts Assistant and the Orchestra Operations Team in the delivery of outstanding performances in territories as varied as the UK, USA, Asia and Europe.

Key Responsibilities

• Planning and coordinating of all international tours and residencies undertaken by the Orchestra,

• Planning and coordinating of UK-based performances, engagements and tours outside of the Orchestra’s core regional residencies.

• Planning and coordinating commercial recordings and special projects, shared with Concerts & Projects Manager, according to orchestra schedule.

• Developing and managing detailed itineraries, travel schedules, visas, freight and accommodation for musicians, artists, staff and equipment.

• Preparing project budgets, managing and maintaining set budgets and final reconciliation and invoicing, including international tax applications on behalf of the Orchestra.

• Liaising with the Orchestra’s Head of Production and Stage Managers regarding practical arrangements for all concerts and projects, including, but not limited to, stage plans, stage extensions, ATA carnet applications; truck requirements, second instruments etc.

• Liaising closely with the Orchestra Librarians on orchestrations and editions for repertoire being performed or recorded.

• Supervising the Concerts Coordinators and Assistant in the practical delivery of contracts, PPE letters, technical riders, dressing room and security lists, rehearsal venue bookings, flight and hotel lists etc.

• Keeping abreast of all relevant agreements and updates from the Association of British Orchestras and Musicians’ Union concerning touring best practice and regulation.

• Liaising with the Orchestra Committee and Artistic Committee regarding player matters as directed by Senior Concerts Manager/Concerts Director.

• Travel with the Orchestra on all international tours and attending concerts & projects within the UK as necessary.

• Upholding and demonstrating the Orchestra's values. Representing the Philharmonia with utmost professionalism at all times.

• Undertaking such other duties as may reasonably be required by the Company.

Skills and Qualifications

Essential:

• Minimum three years’ managerial experience in classical music administration preferably with a focus on tour management

• Demonstrable experience in performance production and scheduling; including knowledge of international visas, tax and travel.

• A passion for orchestral music;

• Meticulous attention to detail;

• Self-motivated and a diligent worker;

• Excellent organisational skills, with the ability to prioritise whilst working across a wide range of projects at any one time;

• Excellent interpersonal skills, both written and verbal being able to converse with a wide range of stakeholders;

• Ability to problem solve independently, quickly and under pressure;

• Ability to find creative solutions independently;

• Ability to work as part of a team; Ability to motivate junior colleagues;

• Demonstrate hands-on and positive attitude during projects;

• Willingness to work unsocial hours, including evenings and weekends; and to travel outside London and the UK, as required.

Desirable:

• Skills in concert management

• Previous employment with a symphony orchestra

• Knowledge of the working practices of a professional orchestra (including ABO/MU agreements that apply to a professional freelance orchestra)

• Knowledge of orchestral repertoire