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Page 1 of 5
Southampton (Hybrid)
£28,000 per year
Full-time
Permanent
Job description

Role purpose 

We are looking for a proactive and organised Marketing & Communications Assistant to support the delivery of digital content and campaigns across Southampton Hospitals Charity’s channels. 

This role will play a key part in ensuring our communications are delivered consistently and effectively, supporting social media, email marketing and website activity. Working closely with the Campaigns & Marketing Manager and Editorial and Communications Officer, you will help bring our stories to life across digital channels and ensure content is published, scheduled and monitored to a high standard. 

This is an exciting opportunity for someone looking to develop a career in marketing and communications within the charity sector, gaining hands-on experience across a wide range of channels and campaigns. 

Key tasks and responsibilities  

Digital content delivery and channel management 

  • Support the delivery of content across digital channels, including social media, website and email marketing. 

  • Schedule and publish content across social media platforms, ensuring consistency and alignment with campaign plans. 

  • Monitor social media channels, responding to comments and messages where appropriate and escalating where needed. 

  • Assist with maintaining and updating website content, including uploading stories, blogs, and campaign pages. 

  • Support the build and scheduling of email campaigns using Mailchimp. 

Content creation and design 

  • Create engaging social media assets and simple marketing materials using Canva (or similar tools).

  • Source and format images for use across digital channels.

  • Support the creation of short-form copy for social media, email and web content.

  • Ensure all content follows brand guidelines and is accessible and inclusive. 

Campaign and team support 

  • Support the delivery of fundraising and awareness campaigns across digital channels. 

  • Create fundraising and campaign materials using Canva (or similar tools).

  • Work closely with the Editorial and Communications Officer to bring stories and case studies to life online. 

  • Assist with coordinating content and ensuring deadlines are met. 

  • Provide general administrative and operational support to the communications and marketing team. 

  • Digital performance and improvement 

  • Support the tracking and reporting of digital performance, including social media and email metrics.

  • Produce regular summaries of performance to help inform future activity.

  • Identify opportunities to improve content and engagement across channels.

Person specification 

Knowledge and experience 

  • Experience using social media platforms (either professionally or personally) and an understanding of how content performs across channels.

  • Experience creating content and assets using tools such as Canva or similar design platform (or willingness to learn).

  • Strong written communication skills, with the ability to write clearly and engagingly for digital audiences. 

  • Familiarity with (or willingness to learn) website content management systems (e.g. WordPress).

  • Familiarity with (or willingness to learn) email marketing platforms such as Mailchimp.

  • Interest in digital marketing, communications or the charity sector. 

Skills, abilities, and behaviours 

  • Proactive and willing to learn, with a positive and flexible approach.

  • Highly organised, with the ability to manage multiple tasks and deadlines.

  • Strong attention to detail, particularly when reviewing and publishing content.

  • Creative with an eye for visual content and presentation.

  • Ability to interpret and apply brand guidelines to create clear, engaging and visually consistent assets. 

  • Good communication and interpersonal skills, with the ability to work collaboratively.

  • Ability to follow established processes and ensure consistency across all communications. 

  • Comfortable using digital tools and platforms, with a willingness to develop new skills.

  • A team player who is happy to support across a range of activities. 

Application resources
Organisation
Southampton Hospitals Charity View profile Organisation type Registered Charity Company size 11 - 20

We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton

Posted on: 22 April 2026
Closing date: 08 May 2026 at 16:00
Tags: Campaigns, Communications, Fundraising, Marketing, Digital, Brand, Entry level / Graduate, Internal communication, Social Media, Digital Fundraising

The client requests no contact from agencies or media sales.