Assistant public affairs officer jobs
Assistant x 2
1 x to the CEO | 1 x Communications & Helpline
Location: Hybrid – working from home, with at least 1 day a month working from our office in Bracknell, Berkshire.
Contract: Full-time (35 hours per week).
Salary: £25,000 per annum
We’re looking for two enthusiastic, ambitious and organised individuals to join our team as Assistants, each supporting a different area of the charity. One role will provide high-level support to our Chief Executive Officer (CEO), while the other will focus on helping our Communications and Helpline team deliver their vital services. These are excellent opportunities to work at the heart of a charity that is committed to creating a dyslexia-inclusive society.
About the roles
Executive Assistant
This role will support the smooth day-to-day functioning of the CEO’s office, helping manage key processes, communications, and external relations. You’ll be central to diary coordination, board support, stakeholder liaison, and financial administration, contributing to strong governance and strategic delivery.
Key responsibilities include:
· Managing the CEO’s diary, inbox, travel and meeting logistics
· Preparing board papers, agendas, minutes, and reports
· Liaising with stakeholders and trustees
· Supporting advocacy and public affairs activity (e.g. parliamentary events)
· Helping with financial admin tasks such as raising invoices and supplier forms
· Providing wider administrative support to the senior leadership team as needed
This role would suit someone confident in managing sensitive information, working to tight deadlines, and liaising with senior contacts across the charity and beyond.
Communications & Helpline Assistant
This varied and rewarding role provides hands-on support to our helpline and external communications work. You’ll be helping our volunteers offer accurate and empathetic support to the public while also assisting with digital content, social media and outreach campaigns.
Key responsibilities include:
· Supporting helpline volunteer coordination, training and performance
· Helping develop and maintain helpline resources and records
· Creating and publishing content for our social media and website
· Supporting email marketing, digital analytics, and campaign promotion
· Assisting with press releases, stakeholder communications and events
This role is ideal for someone who enjoys helping people, has strong communication skills, and an interest in digital content and community engagement.
What we’re looking for (both roles)
· Excellent organisational, administrative and multitasking skills
· Demonstrable experience in a similar job
· Excellent written and verbal communication abilities
· A friendly, proactive, can-do attitude and attention to detail
· Confidence using IT systems, including MS Office and databases
· Ability to work independently and collaboratively in a small team
· Discretion when handling sensitive or confidential information
The following is also highly desirable - experience in a charity setting, knowledge of dyslexia/neurodiversity, and familiarity with tools like Xero, Canva, or WordPress (depending on the role).
Please view the job descriptions for additional information.
Why join us?
At the BDA, we are passionate about making the world more inclusive for people with dyslexia. You’ll join a friendly, supportive team where your work makes a real impact. Whether supporting our CEO’s strategic aims or helping deliver services to the public, you’ll be contributing to lasting change.
Closing date – 15 July 2025. Please note, we reserve the right to close these vacancies early if we receive sufficient applications for the roles. Therefore, if you are interested, please submit your application as early as possible.
Registered Charity
21 - 50
To change society by removing barriers so that everyone with dyslexia can reach their full potential in education, in employment and in life.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
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Reports to: Director of Strategy
Staff responsibilities: Line manage four staff; Senior Social Media Officer, Communications Officer, Communications Assistant, Media Officer
Hours of work: 37.5 hours, full time. The role is contracted until 31 March 2026, due to government funding.
Please note, candidates must be based in the UK.
This is an exciting opportunity to lead the promotion of Bikeability, the Government’s national cycle training programme, as a key member of the management team.
The Head of Marketing and Communications is responsible for the creation, development and delivery of marketing and communications activity with both internal and external audiences, including the Bikeability industry, schools, parents, the general public, media, and key stakeholders.
You will head up a team of talented communication experts, as part of the Strategy team, ensuring the delivery of all communications activity, including marketing campaigns, social media, press relations, industry engagement, and communications support to our public affairs strategy.
You will have excellent experience of delivering outstanding marketing and communications campaigns to increase brand awareness and drive service demand. You will have a collaborative approach and enjoy working as part of a team. You will report to the Director of Strategy and be actively engaged in advising the executive team and trustees.
Responsibilities:
Lead the Promotions and Communications team to:
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Develop and deliver The Bikeability Trust’s marketing, communications and media activities, including campaigns and project communications
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Manage relevant contracts with external agencies, including website management and graphic design
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Deliver the Bikeability social media programme to key audiences including parents, schools, internal Bikeability industry, and general public for wider awareness
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Deliver communications support for Bikeability industry through a programme of regular communications
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Work collaboratively with teams across the organisation to deliver effective project communication deliverables
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Effectively manage team budget
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Use media monitoring and brand tracking to evaluate impact and manage brand reputation
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Ensure evaluation and impact of communications work is collated and learning shared.
Enhance and improve strategic stakeholders’ engagement, including joint campaigns, cross-promotion and/or specific project activity to:
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Ensure the Department for Transport and Active Travel England are fully engaged in any communications activity, working with them to amplify messaging
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Work with cycling and active travel organisations on joint campaigns and promotions
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Suport our Fundraising team to generate engagement and income from individual donors and corporate partners
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Work with our agency partner to provide communications support to public affairs strategy
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Ensure equality, diversity and inclusion are considered, and the Bikeability industry voice is at the centre, in all research projects and programmes.
Provide communications leadership across The Bikeability Trust:
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Champion and advocate the brand, supporting and motivating teams across the organisation to adopt our tone of voice and messaging
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Track communications performance management and make recommendations for improvement
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Deputise for the Director of Strategy in reporting to Board and attending Board meetings.
Essential Skills and Experience
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Minimum of 2 years leadership experience in communications, PR or marketing, including management of a small team.
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Experience of communications and marketing, including promotional campaigns
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Experience of website management
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Strong leadership and collaborative working style
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Self-motivated with positive mindset
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Excellent communication and analytical skills
Desirable Skills and Experience:
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Experience working in charity or non-profit sector
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Experience working in cycling industry
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Experience working with local and national government
About The Bikeability Trust
The Bikeability Trust’s purpose is to ensure that all cycle training is delivered to a gold standard, inspiring everyone to cycle with competence and confidence.
We are:
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Expert: The Trust has successfully administered the Bikeability programme on behalf of government since 2018, delivering high-quality delivery guides and instructor training, and our workforce has thousands of years combined experience teaching people to cycle.
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Inspiring: Every rider completes our training feeling able, confident and motivated to cycle safely on the roads for short journeys. Transforming the traditional image of cycling to an everyday, everyone activity.
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Quality focussed: Our instructors deliver high-quality, consistent and standardised cycle training. We aim to ensure that every rider achieves the same outcomes to the same standard, taking into account their individual capabilities, including special educational needs and disabilities (SEND).
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Inclusive: We take action to reduce barriers to participation, support underrepresented groups and ensure that anyone who wishes to access Bikeability cycle training is able to do so, and cycling is seen as an activity for all.
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Efficient: Our delivery programme offers value for money and is delivered in an economic, proportional and efficient way.
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Influential: We share our evidence of the impact of cycle training across a variety of sectors (transport, education, environment, health, leisure, etc) and work collaboratively with stakeholders, partners and commercial organisations to achieve our vision and influence behaviour change.
Registered Charity
21 - 50
Equipping more than five million children with the skills and confidence to cycle on today’s roads
The client requests no contact from agencies or media sales.