Assistant shop manager hours jobs in Harrogate, north yorkshire

Assistant Director of Operations
Salary: £72,000 per annum
Work Pattern: This is a permanent contract, working full time, Monday to Friday, 37.5 hours a week.
Location: Your base can be at any of the 6 mainland UK Discovery Sites: Arundel BN18, Llanelli SA14, London SW13, Martin Mere L40, Slimbridge GL2 or Washington NE38. The 7th site is Castle Espie.
For this role we can offer the opportunity for hybrid working. It is expected the role will need you to be present at each of your sites on a regular basis, at least once per month.

About The Role

WWT is the charity for wetlands.

This is a critical role in the recently restructured Operations Directorate at WWT. As Assistant Director, you will be directly responsible for the performance of our 7 Wetland Discovery sites. You will provide inspiring and professional leadership to your teams, whilst proactively collaborating cross organisation and externally.

Your focus will be on driving meaningful improvements at sites across our three ambitions of Restore, Inspire and Thrive, with emphasis on financial performance driven by visitor experiences. Reporting to the Director of Operations, you will directly manage two Heads of Operations, a Head of Retail and Head of Catering. You will indirectly lead more than 400 staff and volunteers across Living Collections, Reserve Management, Visitor Experience, Trading, Marketing, Facilities and Grounds.

You will work closely with Health & Safety and Sustainability leads to ensure good governance and compliance at sites and across the Operations Directorate.

You will have a background working in visitor attractions or a very similar sector, coupled with a passion for purpose-led organisations and a keen interest in the environment. You will be an inspiring leader with high levels of emotional intelligence and values & behaviours that align with WWT.

About You

To join as our Assistant Director of Operations, you will need to evidence:

• Experience in a senior position(s) held in the visitor attraction/events management sectors, directly accountable for site operations and visitor experience throughout the visitor journey.
• Strong skills in leading business planning, financial analysis, budget development and management, and delivery of significant capital projects across £multi-million business unit(s).
• Demonstrable ability to recruit, performance manage and motivate large (>100) diverse multi-disciplinary teams.
• The ability to develop, communicate and implement strategic change, turning organisational vision into improvements at scale.
• An inspirational and empathetic leadership style, able to role model an organisation’s values and behaviours, and to evidence strong emotional intelligence. Able to prioritise effectively, to collaborate, network and influence internally and externally at a senior level.
• A highly creative and inquisitive mindset, able to spot and exploit potential opportunities, keen to explore, test and learn as a means of driving continual improvement and excellence in the visitor experience.
• Experience of working collaboratively with insight, marketing and communications teams to deliver strong brand and marketing campaigns which drive footfall.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

Closing Date: 23rd February 2026

N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

Job Title: Head of Finance and Infrastructure

Location: St. Edmunds Office, York. YO10 4UX, Flexible hybrid office and home working available.

Department: Executive

Type (full time/part-time): Full time

Reports to:  Chief Executive Officer

Perm/FTC: Permanent

Organisation Overview:

We are Age UK York, a local independent charity which exists to support the older people of York and those around them. For over 50 years our team of staff, volunteers and supporters have helped us to offer a wide range of services providing vital and trusted support so often when it is needed most.

Our vital work is needed today as much as ever and we ever welcome people to join our team as together we realise our shared mission of making a positive difference to the lives of the older people of York.

Job Summary:

Age UK York is offering an exciting opportunity to join our fantastic team and support our vital work here in York.

We are looking to find for our new Head of Finance and Infrastructure role and someone who can bring their experience, expertise and passion to support our local York charity, our team and those we are here to help each and every day.

You will manage our brilliant team across our Finance and Infrastructure team with a focus on strong financial management together with those underpinning arrangement on which our work is build from ICT, Health and Safety and how we harness data and insight. With both internal and external focus the role will lead on our financial management and helping our organisation to make every penny entrusted to us count as we develop, manage and realise our financial goals and the difference the enable Age UK York to make in supporting older people and those around them across York.

You will provide leadership across our organisation as a member of our Senior Leadership Team and work closely with our Board of Trustees.

The opportunity offers an excellent benefits package and not only take forward the strong legacy from our current team though bring your own identity, ideas and strengths to the fore in our collective efforts to be there tomorrow and beyond.

. Our Head of Finance and Infrastructure will play a pivotal and valued role in working across our organisation and with our wonderful support function team in enabling the effective foundations of all we do and driving forward our shared goals and our commitments into the future.

Key Responsibilities:

We are looking for an experienced financial manager with a keen eye for detail and drive for high performance, continuous improvement and team work. With an ambition and drive to make a telling contribution and strengthen our charity and the difference we can together make in supporting older people  and communities.

We recognise that whilst our role has a financial management focus there is a broader-ranging role, and you may not have experienced all aspects of it before, but if you have:

· Experience and success in leading financial management for an organisation

· Managed a team providing support, motivation and nurturing talent and opportunity

· Experience in providing leadership within an organisation and an eye for detail in strengthening working practices.

· A track record of building and maintained successful partnerships;

· Experience in leading teams in successfully delivering finance and support functions

· The ability to readily transfer your existing experiences and skills to a new challenge;

· Understanding of your strengths and areas for continuing development and proactively build your knowledge and skills

We would love to hear from you.

We’re looking for someone who:

· Demonstrates strong leadership and people management skills, with experience of leading cross function teams.

· Is successful in providing financial management for an organisation and effective in collaborating and supporting non-financial colleagues in our shared financial goals and successful practice.

· Demonstrates wider leadership qualities including contributing to overarching organisational strategic priorities.

· Skilled, including an excellent communicator, in building and maintaining successful relationships across internal teams and external partnership as an ambassador for our organisation

· Able, and experienced, in delivering in meeting outcomes and targets whilst supporting a performance and continuous improvement organisational approach.

· Highly organised, adaptable, and comfortable working in a fast-paced, dynamic environment;

· Strong attention to detail and inquisitiveness qualities, and able to apply and be energised to meet organisational challenges and opportunities in continually strengthening our organisation to help us realise our vision, mission and priorities.

Qualifications, Skills and Experience:

· Ability to prepare, manage, monitor and report on budgets.

· Previous experience in one or more, management or financial accounting roles delivering day to day finance functions.

· Experience of line management and support, motivation and development to colleagues and collective team.

· Experience of supporting the development and delivery of high quality services through financial management and support to operational colleagues.

· Effective understanding of financial statistics and accounting principles.

· Strong interpersonal, communication and presentation skills. Including interpreting and communicating financial information to non-finance function colleagues; a facilitative and accessible approach; ability to manage remote communications and diplomacy and conflict resolution skills.

· Passion and commitment to work within a not for profit organisation and support a team approach in working to help others.

· Decision making – ability to make decisions based on an analysis of data and insights, including financial, performance and needs based data.

Salary and Benefits:

· £39,527 (FTE) per year

· A genuinely friendly and supportive environment

· Generous holidays – 26.5 days plus bank holidays (pro rata for part-time employees). Additional leave – an extra day of long service.

· Birthday day off

· Enhanced sick pay after 6 months of service

· Flexible work schedule 

· Potential for funding towards professional qualifications 

· Employee discounts

· Free eye test 

· Free flu jab 

• Free DBS (Disclosure and Barring Service)

Application Deadline: Monday 23 February at 10am

Interviews:

Should your application be successful, you will be invited to a first stage interview on Thursday 5 or Friday 6 March. Final interviews are planned to take place during the week commencing 16 March 2026. Thank you and good luck.

Equal Opportunity Employer: We are inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Do you have what it takes to be part of the Walking With The Wounded team? We have a fantastic opportunity for a Financial Controller with experience of running the day-to-day financial operations of a dynamic charity. We are an ambitious charity with ambitious goals that needs a Financial Controller to support the charity in achieving these goals. If your attitude matches this, you will find a perfect home within our Finance team.

This is a broad role that will include a wide range of responsibilities. The Financial Controller is responsible for managing the daily and weekly tasks of the Finance team, as well as periodic tasks that are less frequent.  These tasks include (but are not restricted to) all aspects of bank and cash, raising of invoices, generating BACS payments, all Finance input into payroll, VAT returns, Gift Aid claims and response to ad hoc queries from our front-line staff.  The Financial Controller managers one Finance Assistant and reports into the Head of Finance. The Head of Finance leads on budget setting, forecasting and monthly / quarterly / annual reporting, and the Financial Controller will support where needed.  The Financial Controller will also be the lead contact with external auditors following year end.

 The tasks outlined here and in the job description will not remain static and can be tailored to the experience of the successful applicant, therefore this role is ideal for someone who is looking for a challenge and to develop their skills in a supportive and dynamic environment.

For an informal discussion please contact Marc Brady, Head of Finance.