Assistant shop manager jobs in battersea, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Bank Retail Assistant
Salary: £15.18 per hour
Team: Retail
Hours: Ad hoc as required
Location: Across our shops: Guildford, Godalming, Knaphill, Cobham, Weybridge, Shepperton, Hampton Hill and Teddington
About Shooting Star Children’s Hospices
We have an exciting opportunity for a Bank Retail Assistant to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we are expanding our retail team and portfolio of shops.
This role requires experience in retail or charity retail as an employee or longstanding volunteer. You will also need administrative/cash handling experience
About the role
Your key purpose will be, in the absence of the manager or assistant manager, to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
About you
This role requires experience in retail or charity retail as an employee or longstanding volunteer. You will also need administrative/cash handling experience
You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities. You will be a car owner/driver
You will also have an ability to be a self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team. You will be
organised and methodical and able to multi-task and work well in a team and on your own initiative. You are able to build good relationships with others and flexible and willing to undertake varied responsibilities as part of a team
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.
Closing Date: 15 November 2025
Interview Date: Flexible
About This Job
As Fundraising Assistant at sister charities, ACCT UK and CCFA, you will play a key role in the growth of existing fundraising and in the creation of new income streams. Stewarding fundraisers, helping to develop new and existing fundraising campaigns, building relationships internally within the cadet organisations and externally with Trusts and Foundations, corporates and major givers. You will provide administrative and operational support, including maintaining the fundraising database. Working closely with the rest of the Development team and in particular the Marketing department to ensure that both charities can provide increasing financial support to cadets and adult volunteers across the UK.
Essential Skills
- Highly organised
- Excellent communication skills both verbal and written
- Excellent interpersonal skills
- Strong understanding of Word and Excel
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will join a small, friendly and supportive team who believe collaboration is the key to success. By joining our team you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 9th November 2025.
Interviews will be held at Holderness House, 51-61 Clifton St, London EC2A 4DW during the week commencing Monday 24th November 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergoing a Disclosure and Barring Service check. In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Based at our Head Office in Leatherhead, Surrey, KT22 0BX
Status: Permanent
Salary: Band 4, £26,945 - £29,569, per annum, dependent on experience, plus 5% Outer London Fringe Allowance
Hours: Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.
________________________________________________________________________________
About Us:
Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.
About the role:
To support the charity’s income generation and stewardship of donors by working with the fundraising and events teams. There are a variety of annual special events that include but are not restricted to: Annual Charity Dinner, Armistice Address, Carol Service and Clay Shoot as well as Open Days, virtual events, AGM and the Secret Postcard Auction. To further support other fundraising teams in the logistics, stewardship and administration of events, activities, data management and input and donor engagement tasks.
Key responsibilities:
- Support the Senior Events Officer with all fundraising and stewardship events including the production, delivery, logistics and administration of our key special events
- Work with Income stream Heads, when required, to manage their donor engagement and cultivation events and activities
- Update the events section of the Combat Stress website
- Assist in researching venues and suppliers for events
- Liaise with and relationship manage external suppliers (caterers, printers, florists, venues) regarding events
- Help manage all printed materials related to events including designers, printers and advertisers
- Help source prizes for the live and silent auctions
- Raise and manage invoices as directed
- Input and manage event administration on Raiser’s Edge, always ensuring accurate records are maintained
- Process ticket applications and donations in lieu of tickets and ensure all supporters are thanked in a timely manner
- Attend events and assist the Senior Events Officer to ensure everything runs smoothly and all attendees at the event are well looked after. Some out of hours work is required
- Collaborate and support other fundraising teams as and where required
This role is subject to a DBS check.
As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing to take up the offer to be fully vaccinated against Covid-19
What we offer:
You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.
Benefits:
• 27 days annual leave, with an increase to 30 days annual leave upon 5 years of continuous service, plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays.
• Competitive stakeholder pension scheme - contributions matched up to 11% of salary
• Discount shopping vouchers
• Access to the Employee Assistance Programme
• Flexible working
• Access to Blue Light Card scheme
• Death in Service Scheme
Plus many more.
Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues




The client requests no contact from agencies or media sales.
We are excited to be bringing the legendary Choose Love Shop back to London’s Regent Street this winter. This is the ultimate charity store where customers can buy essential items for refugees like hot meals, winter coats for children and sleeping bags. Instead of taking them home, each purchase buys an item for someone who truly needs it. Customers can also buy Choose Love merch as well as fabulous fashion and beauty donated by stylists, brands and celebrities. At the Choose Love shop the world is a better place with every purchase. Last year’s we raised over $1.1 million for our life-saving work and this year’s shop promises to be bigger and better than ever!
The Deputy Store Manager is a key part of the team representing Choose Love in the exciting winter fundraising period. You will support the Store Manager in monitoring and managing the Choose Love store in London. Your primary remit is raising much-needed funds to help Choose Love reach their fundraising target this winter. You will supervise 2 Sales Assistants and engage with customers and volunteers to ensure everyone feels valued and welcomed. It’s not a traditional retail environment - it’s a joyful experience to be in the store, and you’ll help make it memorable.
Alongside the Sales Assistants, you will interact directly with customers at the store, processing card-only donations and answering any questions. You will also need to help coordinate corporate and community volunteers when they arrive on ‘shift’ and provide them with a thorough training briefing before they begin their shift. You will manage merchandise stock and keep the store looking tidy and slick.
We are pioneering a new movement in humanitarian aid: fast, flexible, transparent and accountable.



We are excited to be bringing the legendary Choose Love Shop back to London’s Regent Street this winter.
This is the ultimate charity store where customers can buy essential items for refugees like hot meals, winter
coats for children and sleeping bags. Instead of taking them home, each purchase buys an item for someone
who truly needs it. Customers can also buy Choose Love merch as well as fabulous fashion and beauty
donated by stylists, brands and celebrities. At the Choose Love shop the world is a better place with every
purchase. Last year we raised over $1.1 million for our life-saving work and this year’s
shop promises to be bigger and better than ever!
The Sales Assistant’s primary responsibilities are making all shoppers feel welcome in the store,
educating them about the shop's concept and all the items, and taking donations on card machines.
You’ll also inform visitors about Choose Love’s work so that they feel connected and informed, which
will help raise much-needed funds. You’ll also work in the merchandise department, support the
daily volunteer teams, and get involved in some in-store events.
We are pioneering a new movement in humanitarian aid: fast, flexible, transparent and accountable.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based at the magnificent Hampton Court Palace, the Royal School of Needlework is a registered charity and the international centre of excellence for the art of hand embroidery. Our renowned Embroidery Studio creates stunning bespoke embroidery for fashion, art and royalty, as well as expertly restoring and conserving valuable and historical embroidered pieces. We also offer an online and onsite shop that stocks a full range of embroidery kits and merchandise.
We are recruiting for an experienced Finance Assistant, qualified to a minimum AAT Level 2 with experience in the charity sector, who will have responsibility for the RSN’s accounting records. The Finance Assistant will perform day to day processing tasks for the sales and purchase ledgers, balance sheet reconciliations. Experience of Sage accounting package essential.
Primary purpose
To perform day-to-day processing tasks for the sales and purchase ledgers, and certain balance sheet reconciliations
Job responsibilities
- Receive, log and record all purchase invoices and post onto Sage.
- Maintain customer and supplier records in the sales and purchase. ledgers, including verifying details of new suppliers and changes of supplier bank details for existing suppliers.
- Set up fortnightly payment runs and generate and send remittances to suppliers.
- Create occasional sales invoices for various departments.
- Post all entries into banks and reconcile banks.
- Prepare monthly PayPal audit trail for website transactions. Code these and import to Sage.
- Create monthly PayPal import spreadsheet from data provided by the IT department. Adjust and correct as necessary and import to Sage.
- Create monthly Square import spreadsheet from data provided by the IT department. Adjust and correct as necessary and import to Sage.
- Code and post all Bookeo transactions into Sage.
- Check and post all credit card transactions onto Sage and ensure all relevant approvals done.
- Maintain the prepayments and accruals schedules and prepare nominal journals for prepayments and accruals as part of the monthly management accounts process.
- Prepare certain balance sheet reconciliations monthly for review by the Finance Manager
- Review and analysis of Sage VAT posting reports for incorporation into the quarterly VAT return
- Use of the GoCardless system to collect direct debit payments
- Provide holiday and absence cover for the Finance Officer for RSN Enterprises Ltd
- Participation in project work as required
- Any other activities as required such as assistance with year end audit.
Qualifications and experience required
- Minimum AAT level 2 qualification
- Experience of working in the charity sector and the relevant accounting and tax regulations applying to charities, including VAT.
- Intermediate knowledge of Microsoft Excel
- Systems experience – ideally Sage 50 but also experience of other systems interfacing with the main accounting system.
Personal Skills
- High level of numeracy and literacy
- Good analytical skills
- Ability to work on own initiative
- Good communication skills
- High level of attention to detail
- Efficient and fast paced worker
This is a full-time role for 35 hours per week, to be worked Monday to Friday based at Hampton Court Palace, with at least three days per week in the office. This is non-negotiable.Salary is £30,000-£32,000 depending on experience.
All applicants must have the right to work in the UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £ 20,250 per annum
Hours: 25 hours per week ( Monday to Friday, specific hours to be agreed)
Location: Sanderstead, South Croydon
Contract: Permanent
We have an exciting opportunity to join our team in one of our Children’s Homes based in South London.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
About the Role
The Cook & Domestic Assistant will be responsible for a range of domestic duties within the home in order to maintain the house to a high standard of cleanliness, and providing healthy, varied and well-presented meals which is representative of the service user group. To provide training in basic cooking skills to our children, providing them with opportunities to help out in the kitchen when appropriate. Encouraging them to build up their confidence and experience in basic cooking skills
Main aspects of the Role will be:
- Timely preparation of meals, including preparing an after school snack and evening meal for all residents in the home.
- To make adequate use of leftovers and basic foods, while also providing food for special dietary needs as well as providing meals which reflect different cultural and ethnic backgrounds. Ensuring a nutritional balanced diet is provided.
- To help and encourage children to participate and learn about healthy eating and the presentation and preparation of meals.
- To complete opening and closing checks in the kitchen and keep the Food Safety Management book up to date on a daily basis.
- To clean designated areas of the home using appropriate equipment and products to ensure they are clean and hygienic.
- To report any defects or breakages to the Home Manager or other designated staff, and contact relevant contractors as directed by the Home Manager.
- To ensure the COSSH file is fully updates and copies of data on all cleaning products used in the home are on file.
- Budget Control and Stocktaking.
St Christopher’s Academy
At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
Applicants should have:
- Experience in a catering, cookery and domestic environment.
- A valid Food Hygiene and Food Handling Certificate.
- Knowledge of basic food hygiene and kitchen safety and willingness to attend training as required.
- Ability to prepare and cook a culturally diverse range of healthy meals.
- Good understanding of hygiene control and basic health and safety practices.
- Be familiar with operating standard cleaning and laundry appliances.
- Good literacy and numeracy skills.
- Be sensitive to the issues that lead to young people being in care.
- Be sensitive to matters relating to discrimination and demonstrate understanding of equality and diversity practice.
- Be flexible, reliable and conscientious.
In return we offer:
- Competitive salary.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Interest-free season ticket loan, cycle to work scheme.
- Discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification plese visit our website. CV’s will not be accepted.
It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.
For more information or assistance during the application process, please contact us.
We advise to apply as soon as possible as applications will be reviewed on a rolling basis and this opportunity might be filled before the stated closing date.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man





The client requests no contact from agencies or media sales.
JOB TITLE: Director of Fundraising, Marketing & Communications
LOCATION: Flexible, with regular travel to London
RESPONSIBLE TO: Chief Executive
DIRECT REPORTS: Senior Trusts & Grants Manager, Marketing Manager, Fundraising Manager
HOURS OF WORK: Full time, 35 hours per week
DURATION: SALARY / GRADE: £65,000 to £75,000 (dependent on experience) plus benefits
TEAM SIZE: 6 FTE (with growth plans of up to 12 fte by 2030)
JOB PROFILE
ABOUT ADOPTION UK
Adoption UK is the leading national voice for adoptive families. We exist to ensure that every child and young person who cannot grow up with their birth parents gets the right support at the right time – from childhood into adulthood.
Every year, thousands of children in the UK are adopted – most having experienced trauma, loss, or neglect. Adoption transforms their futures, but it is rarely the end of the story. Adoptive families face unique challenges: children struggling to trust, thrive in school, or feel safe; parents battling to secure the right support; young people navigating identity and belonging. Without the right help, too many families reach breaking point. Adoption UK is there to change this. We are a lifeline for families – offering community, advice, advocacy, and practical support. We champion their voices with government and professionals, driving changes in policy and practice so that no adoptive family feels they are facing the journey alone.
With over 6,000 members, strong credibility with policymakers, and a powerful lived experience community, we are uniquely placed to influence change. Our mission is urgent and nationally significant: to ensure that every adoptive family can thrive, and every adopted child has the chance to fulfil their potential.
DIRECTORATE PURPOSE
The Fundraising, Marketing and Communications directorate is responsible for:
• Income generation across trusts and foundations, corporates, major donors, community fundraising, public donations, and legacies, alongside relationships with commissioners and public sector funders.
• Partnership development, engaging businesses, philanthropists, trusts, and volunteers.
• Marketing of services and membership to families, adoptees, commissioners, and professionals in health, education, and social care.
• Awareness raising and thought leadership, ensuring adoption and permanence issues have a strong voice nationally.
Currently a team of six, the directorate has strong ambitions to grow in size and scope, with scope to re-imagine its structure to meet future needs.
THE ROLE
This is a career-defining opportunity to shape the future of fundraising, marketing and communications at a charity of national importance.
As Director of Fundraising, Marketing & Communications you will:
• Build unrestricted income in a competitive funding environment
• Lead the transformation of Adoption UK’s income model, scaling from £500k to £2m+ contribution (by 2030) to organisational income growth from a £4.2m baseline.
• Develop and deliver a bold, integrated fundraising, marketing, and communications strategy.
• Build Adoption UK’s brand and profile with families, adoptees, commissioners, policymakers, funders, and the wider public.
• Inspire, coach, and grow a talented team, embedding a culture of confidence, creativity, and innovation.
• Personally cultivate and steward high-value donor, corporate, and foundation relationships, working with the CEO, Board of Trustees, and ambassadors.
KEY RESPONSIBILITIES
Strategic Leadership
• Lead the design and delivery of a multi-year fundraising, marketing, and communications strategy aligned to organisational priorities.
• Act as a cultural change leader, shifting from risk-averse to confident, outward-facing engagement.
• Contribute fully to the Senior Leadership Team, influencing strategy, governance, and financial planning.
Income Growth & Diversification
• Oversee all voluntary income streams – trusts, major donors, corporates, community/public fundraising, legacies – while also strengthening public sector and commissioning relationships.
• Oversee marketing and growth of membership as a core element of income and impact.
• Deliver long-term growth targets.
• Use and promote data-driven decision-making, supporter journeys, and digital fundraising/marketing effectively.
• Design and deliver a signature annual Showcase event, alongside new products such as a Giving Circle and Corporate Club, ensuring clear ROI and upgrade potential.
• Personally lead cultivation of transformational donor and partner relationships, supported by trustees, ambassadors, and patrons.
• Identify and test new funding streams and partnerships to diversify income and reduce risk.
Marketing & Communications
• Oversee a comprehensive marketing and communications strategy covering fundraising, membership, services, training, campaigns, and advocacy.
• Ensure a compelling and consistent case for support and brand identity across all channels.
• Raise Adoption UK’s national profile with media, commissioners, professionals, and the public.
• Lead digital transformation: CRM upgrade, supporter journeys, analytics, social media, and digital marketing.
• Manage media relations and reputation, including crisis communications alongside the CEO.
Team Leadership & Culture
• Lead, inspire, and grow a team of talented and motivated individuals.
• Model authentic, adaptive, and inclusive leadership – balancing ambition with staff wellbeing.
• Act as a coach and mentor, supporting professional growth and building the next generation of leaders.
• Champion Equity, Diversity and Inclusion and embed values-led behaviours across the team and all external engagement.
• Foster cross-organisational collaboration so fundraising and marketing are understood and supported across Adoption UK.
Financial & Governance
• Lead financial planning, budgeting, and ROI analysis for the directorate.
• Report regularly to CEO and Board of Trustees on progress, opportunities, and risks.
• Lead fundraising due-diligence and reputational risk processes, with regular reporting to Trustee-led committees (e.g. Finance & Risk).
• Ensure compliance with the Fundraising Code, GDPR, charity law, and safeguarding standards.
• Embed robust CRM, data, and analytics to support continuous improvement.
External Engagement
• Act as a visible ambassador for Adoption UK with donors, corporates, trusts and foundations, policymakers, and media.
• In collaboration with the CEO and Chair, direct ambassadors and patrons to open doors, advocate, and steward transformational relationships.
• Represent Adoption UK externally at events, forums, and national platforms.
PERSON SPECIFICATION
Essential
-
Significant experience leading multi-stream fundraising, with success in at least two of: trusts, corporates, major donors, public fundraising.
-
Experience developing marketing and communications strategies beyond fundraising – including brand, service promotion, membership, campaigns, and digital engagement.
-
Track record of delivering growth, innovation, or transformation in income and/or organisational profile.
-
Strong people leadership skills: ability to coach, inspire, and develop staff, including senior managers.
-
Exceptional relationship-builder – credible with philanthropists, corporates, trustees, commissioners, and media.
-
Strategic thinker with financial acumen (budgets, ROI, investment planning).
-
Authentic communicator with excellent storytelling ability.
-
Commitment to Adoption UK’s mission and values, with an inclusive and collaborative leadership style.
-
Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
-
Contributes to an open and honest culture
-
Supports, encourages, and motivates colleagues.
-
Encourages challenge, creativity and innovation.
-
Leads by example.
-
Values transparency and consistency.
-
Understands the role of individual and collective accountability.
-
Actively contributes to Adoption UK’s mission.
-
Has a clear understanding of other colleagues’ roles and responsibilities
-
Shares skills and knowledge.
-
Promotes Cross Functional team working.
-
Offers outstanding service to members.
-
Takes pride in Adoption UK and promotes its values in all interactions with external stakeholders.
-
Identifies and uses the most appropriate form of communication.
-
Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
-
Treats colleagues and other stakeholders with respect, honesty, fairness and courtesy
-
Is responsive to colleagues, third party professionals and service users.
-
Takes pride in own development.
PERSON SPECIFICATION
-
Enthusiastic and committed to achieving high standards and meeting agreed objectives.
-
Takes an active interest in recognising professional and personal development needs and priorities within Adoption UK.
Desirable
-
Experience in child welfare, family support, education, or adoption.
-
Evidence of leading digital transformation in fundraising, marketing, or CRM.
-
Existing networks in philanthropy, corporate CSR/ESG, or foundations relevant to Adoption UK’s mission.
This role profile is a guide to the nature of the work required and may involve other such duties as deemed necessary by the Organisation. It is not wholly comprehensive or restrictive. The role profile will be reviewed with the post-holder at significant points for the Organisation.
Postholder is expected to abide by all organisational policies, codes of conduct and practice, and to work within a framework of equal opportunities and anti-discriminatory practice.
The Opportunity
This is more than a fundraising role — it is an opportunity to lead transformational change for a cause of national importance. You will:
• Shape and lead a directorate spanning fundraising, marketing, and communications.
• Deliver transformational income growth and secure Adoption UK’s sustainability.
• Build Adoption UK’s brand and reputation as the national champion for adoptive families.
• Market services, membership, and campaigns so more families and professionals engage with our work.
• Lead cultural change, inspiring a confident, outward-facing, and innovative fundraising and marketing function.
Few roles offer such scope to combine fundraising growth, brand leadership, and culture change in a mission of such national importance. This is your chance to make a lasting impact – on Adoption UK, on your career, and on thousands of children and families across the UK.
Timetable:
The closing date for this role is 20th October 2025. However, Adoption UK reserves the right to end the application period sooner so we would recommend you complete the application form as soon as possible.
Shortlisting will be carried out on 22 to 24 October 2025 and you should be notified of an outcome within fifteen working days of the closing date.
The panel will shortlist based on those applicants who best meet the criteria for the role.
The date(s) scheduled for first interviews will be 3rd November 2025. These dates may be subject to change and applications will be advised in advance should this happen.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.

The client requests no contact from agencies or media sales.
Chief Executive Officer – St Luke’s Community Centre
Location: London EC1V (on-site presence required)
Salary: Between £95,000 - £105,000 per annum
Contract: Permanent, full-time (37.5 hours per week)
Are you ready to guide St Luke’s Community Centre - south Islington’s 500-year-old community hub - into its next era of intergenerational community impact?
About St Luke’s
St Luke’s Community Centre traces its roots back over 500 years, stewarding ancient parish endowments to relieve poverty in our defined area of benefit. In 1982 we opened our purpose-built home on Central Street. In 2019 we transformed from an over-55s’ welfare organisation into a vibrant, intergenerational hub. Our programme of over 100 weekly activities has grown year-on-year, and we’ve become the first organisation in Islington to achieve the trusted standard benchmark. Our already strong reputation was bolstered by our team’s incredible response to the challenges the Covid-19 pandemic, during which we never closed, but pivoted to preparing daily meals, running befriending calls and welfare checks, and welcoming the community back in as soon as it was safe to do so. Today, we are the beating heart of the community.
As our next CEO, you will:
- Shape Strategy & Impact: Lead development and delivery of our three-year rolling strategy, balancing service excellence with financial sustainability.
- Governance & Finance: Oversee robust governance frameworks and financial controls, stewarding our £20 million investment portfolio, trading income and grant programmes.
- Operational Leadership: Inspire and support a diverse team of 44 staff and hundreds of volunteers, embedding a culture of continuous improvement, inclusion and professionalism.
- Income Generation: Unlock new revenue streams - maximising room hire, cookery-school capacity, digital/social enterprises and corporate fundraising partnerships.
- Community & Partnerships: Forge and deepen relationships with local authorities, corporate sponsors, umbrella bodies and community groups.
- Brand & Profile: Be the public face of St Luke’s, elevating communications, safeguarding our reputation and ensuring our values of inclusion, equality, friendship, wellbeing and support shine through.
Who you are
- A seasoned senior leader (CEO or equivalent), ideally within the charity, membership or community-services sectors.
- Demonstrable expertise in strategic planning, P&L management and complex stakeholder governance.
- A persuasive communicator and boardroom presenter with the gravitas to inspire trustees, staff, volunteers and funders.
- Entrepreneurial and innovative, able to identify revenue opportunities and drive their delivery.
- Hands-on and approachable - a visible presence on the shop floor as well as the board table.
- (Desirable) Experience of trading-arm management, social-enterprise models or corporate fundraising.
Why St Luke’s?
- Lead a historic, 500-year-old charity with a modern purpose-built centre at its heart.
- Salary between £95,000 - £105,000 plus generous employee benefits (Benenden health membership, pension, season-ticket loans, cycle-to-work, subsidised lunches).
- Shape a charity whose community-shop, wellbeing hub, cookery school, employment hub, lunch club and gardening projects touch hundreds of lives each week.
- Join a committed Board, supportive Chair and passionate team determined to grow St Luke’s impact in challenging times.
Please see the attached Recruitment Brief with details on how to apply.
Closing date for applications: 9am, Monday 10th November 2025
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.