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Page 1 of 1
Keighley, West Yorkshire 15.57 miles
£24,075 per year
Permanent, Full-time
Job description

We are looking for a permanent Weddings and Functions Manager role (W&FM) to develop the wedding business and to develop and grow the events business at East Riddlesden Hall. One of the most important parts of this role is have the couples and clients at the heart of what we do. It is essential we have a robust customer journey and that everyone receives an exceptional level of service. The National Trust is a charity and we run the commercial business to support to conservation work we do. It is a really important part of our work.

What it's like to work here

East Riddlesden Hall is a tranquil 17th century house, formerly owned by a cloth merchant. With the atmospheric exterior and the friendly interior, this house is home to a wonderful array of seventeenth century needlework and original exquisite plasterwork ceilings, created by local craftsmen. The intimate gardens, with an ever-changing palette of colour, offer a peaceful space to relax and unwind. There is a mud pie kitchen and a hobbit house.

What you'll be doing

The role has come about due to an internal restructure change so that we can have someone to lead the team, lead the business and work with the wider property team to achieve more commercial revenue for the site whilst providing exceptional visitor experience.

The role will predominantly support the weddings and events in a coordinator capacity working through the full event cycle through to delivery. The rest of role will importantly manage the bar plus staff and a wedding co-ordinator plus a growing volunteer team. You’ll also be part of the budget process and have a good handle on the figures, ensuring reporting is timely and that we are meeting our budget requirements.

Who we're looking for

To be successful in this role you'll need to able to have/be;

  • Exceptional customer service skills
  • Line management experience or able to manage a strong team of staff and volunteers
  • Ability or experience to build to strong relationships with internal and external suppliers
  • Flexible to working requirements of business needs from midweek, weekends and evenings
  • Able to grow and deliver a commercial business within a charity setting

Benefits

Benefits include flexible working whenever possible plus free parking at most locations. You’ll be entitled to discounts in high street stores and cinemas, National Trust shops and NT cafes, and have free entry to NT properties for you, a guest and your children (under 18).

Your health and wellbeing is important to us and is supported through generous annual leave and the option to buy additional days (minimum contract length applies), a cycle to work scheme, subsidised health cash plan, a loan towards rental deposits and confidential access to a free support service 24 hours a day should you need it.

Your future financial health is helped by an employer matched - up to 10% of basic salary - contributory pension scheme and you can further your career with training and development tailored to you.

All of this and the opportunity to give something back to your community with up to 5 days of paid volunteering per year!

Closing date: December 1st 2019

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Posted on: 11 November 2019
Closing date: 01 December 2019
Job ref: IRC86731
Tags: Management,Operations
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