Assistant team manager jobs

Supporter Care Assistant

Fixed Term Contract | 3 days per week

Are you highly organised, people-focused and confident providing excellent customer service? Do you enjoy helping people feel welcomed, supported and connected?

Scripture Union is looking for a Supporter Care Assistant to join our Mobilisation Team on a fixed term basis. This role plays an important part in helping us care well for our supporters, customers and wider community, ensuring they receive a positive, efficient and engaging experience whenever they connect with us.

About the role

As Supporter Care Assistant, you will act as one of the first points of contact for enquiries and help support the smooth running of our supporter and customer care processes.

You will be involved in:

• Responding to enquiries by phone, email, website and post
• Processing orders, subscriptions, donations and Direct Debits
• Supporting fundraising activity and mobilisation campaigns
• Maintaining accurate records on our CRM system
• Working closely with colleagues and external partners to fulfil orders and communications
• Encouraging engagement with Scripture Union’s ministry and wider work

About you

We are looking for someone who enjoys working with people and takes pride in providing excellent service. You may already have experience in a customer-facing, administrative or supporter care role, or you may be looking to develop your skills further in this area.

You will be someone who:

• Communicates warmly and professionally
• Is organised and able to manage a varied workload
• Has good attention to detail
• Is confident using systems and handling data accurately
• Can work to deadlines and follow processes carefully
• Is supportive of Scripture Union’s mission and values

Invest in our mission, as we invest in you:

Our Benefits:

• 23 days holiday (pro rata) + bank holidays + 5 volunteering days 

• Up to 12% pension contribution 

• Life insurance 

• Free Bible Reading Guides 

• Enhanced family leave 

• Asupportive, faith-filled environment where your work has eternal impact 

Occupational Requirement

Scripture Union is a Christian charity committed to sharing the good news of Jesus with children and young people. Therefore, this role carries an occupational requirement for the successful applicant to be a practising Christian, in accordance with the Equality Act 2010. The successful candidate will be expected to actively support and work in accordance with Scripture Union's Christian ethos, mission and values.

Safeguarding

Scripture Union is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The successful candidate will be required to undergo a satisfactory Basic Disclosure and Barring Service (DBS) check as part of our safer recruitment process.

Amaze seeks a Finance Manager to join our team where your skills and expertise can make a lasting difference.

About the role

As Finance Manager, you will oversee Amaze’s financial operations, ensuring accuracy, compliance, and strong financial management. Your responsibilities include overseeing bookkeeping and payroll, preparing monthly financial reporting, quarterly management accounts, and supporting strategic decision-making through budgeting and forecasting.

We are seeking an experienced, self-motivated and conscientious individual with strong attention to detail who can work effectively as part of a small team to maintain and develop our financial operations. Applicants should have significant relevant experience in a financial management position, alongside a commitment to Amaze’s organisational vision, mission and values.

About working at Amaze

Amaze is your local charity who provide vital support and connection for children, young people and families with SEND in Sussex. We guide children, young people and families through the complex world of SEND. We help them know their rights, feel less alone and get the support they need.  We need people like you to help us in this mission.

At Amaze, we support you. We value creativity and collaboration. You’ll work among a diverse team of compassionate colleagues. We offer training and flexible working. Amaze isn’t just a job—it’s a chance to make a difference.

Take the next step in your career with us and help create inclusive communities in Sussex, where disabled people, and their families, belong and flourish.

We are committed to supporting and promoting equality and diversity, and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve.

• We want to employ staff who have lived experience of disability themselves or as a parent carer of a child, young person or adult with special educational needs or disabilities (SEND).
• We particularly welcome applicants from Black, Asian and minoritised ethnic communities.

If you want to be part of a great team that supports local families, we would love to hear from you. Please see the person specification in the job description for more details on what to include in your application. All applications will be measured against the person specification, so we encourage you to show how your experience meets these listed criteria in your letter. For more details on how to do this, please read our application guidance.

We're looking for an experienced PA to join our team to work with our Chief Mission Officer. You'll be organised with excellent administrative skills and a strong communicator.

The Chief Mission Officer is a member of our Executive Team, who report into the CEO. The Exec Team help shape and deliver organisational strategy ensuring alignment with our vision, values and mission. The PA to the CMO provides operational and administrative support across a wide range activities, which could include mission development, partnerships, training, resource development, digital innovation and strategic projects.

Key Responsibilities

Administrative support for the CMO

• Manage and coordinate the CMO’s diary, meetings, travel, accommodation, and key commitments.
• Ensure the CMO is adequately prepared for meetings, including drafting agendas, papers, and tracking follow up actions.
• Assist in the prioritisation of the CMO’s workload, ensuring deadlines are met.
• Provide administrative support for the CMO, including draft correspondence, reports, presentations, and other documentation on behalf of the CMO.
• With the CMO, translate ideas and discussion into clear action plans and deliverables.
• Develop and maintain systems that improve organisation, communication, and operational efficiency.
• Attend meetings and events, both remotely and in person, taking accurate notes/minutes and translating them into action plans for the CMO.
• Maintain organised records and filing systems.

Audio transcription and document preparation

• Transcribe audio recordings into written documents.
• Format, proofread and edit documents and correspondence.

About You

Please note that there is a Genuine Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010. 

Skills and Abilities  

• Excellent administrative and organisational skills.
• Strong attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks at once and prioritise well.
• Ability to maintain confidentiality.

Knowledge and Experience

• Experience supporting a senior leader in a similar role.
• Experience taking meeting minutes, producing action logs and preparing professional documentation.
• Experience transcribing audio recordings.
• Knowledge of CRM systems and project management tools.

 Personal Approach and Attributes

• A genuine passion for youth leaders and the mission of Urban Saints.
• Proactive and self-motivated with the ability to work independently. 
• Positive and professional attitude. 
• Maintain focus in a dynamic, mission-driven environment.

Location

The role is home-based with travel as required. All full-time Urban Saints employees are required to attend two team residentials per year.

How to Apply

Please fill out our application form which you can find on our website. The closing date for applications is Monday the 24th of August at midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date.

DBS Check

Due to the nature of this position, any offer of employment with Urban Saints will be subject to a satisfactory DBS check.

An exciting opportunity to join the team as a Bar and Catering Assistant to work in the Engine Shed Café both in the daytime and for events. Main duties of this role will include, serving customers and setting up for and working a range of student and external events.

Job titleShop Manager – Malvern Department Shop

Hours37.5 hours per week

Salary£28,330 – £30,154 per annum

ContractPermanent

Location 233 Worcester Road, Malvern, WR14 1SY

The role

Lead with purpose. Inspire your community. Change lives.

Are you an experienced retail leader looking for a role where your skills make a genuine difference every day? Join St Richard’s Hospice as our Shop Manager in Malvern and turn your passion for retail into vital support for people with illnesses which cannot be cured across Worcestershire.

This is far more than managing a shop. You’ll lead a thriving retail team, inspire volunteers, create an exceptional shopping experience, and maximise income that directly funds outstanding hospice care for patients and their loved ones.

As Shop Manager, you’ll have the opportunity to:

• Lead and develop a dedicated team of volunteers and an Assistant Shop Manager.
• Drive sales and achieve ambitious income targets.
• Create eye-catching window displays and inspiring shop layouts that keep customers coming back.
• Build strong relationships with customers, donors and the local community.
• Make commercial decisions that help maximise every donation and every sale.
• See the direct impact your work has on the care we provide across Worcestershire.

Every item sold helps make compassionate hospice care possible—and you’ll be at the heart of making that happen.

About you

You’ll be someone who thrives in a fast-paced retail environment and enjoys bringing out the best in others.

We’re looking for someone who has:

• Proven retail management or supervisory experience.
• Experience leading, motivating and developing a successful team.
• Strong commercial awareness with a passion for achieving sales targets.
• Excellent customer service skills and a positive, can-do attitude.
• A creative flair for visual merchandising and attractive shop displays.
• Great organisational skills and the ability to manage multiple priorities.

Retail experience is essential for the role.

Charity retail experience is desirable for the role.

What we offer

We offer a competitive salary and a wide range of benefits including;  

• Fantastic team where everyone is welcomed and empowered to give their best
• Supportive management – keen to develop you
• Generous annual leave (seven weeks including bank holidays)
• Benenden Healthcare offering diagnosis, treatment, 24/7 GP and mental health advice lines, discounts etc. or Cash plan giving cash back for day to day healthcare such as optical or dental costs
• Opportunities for flexible working
• Family friendly policies
• Fabulous subsidised on-site café
• Company enhanced sick pay (increased entitlement with length of service)
• Pension scheme and opportunity to continue NHS pension for clinical staff
• Free Will writing service

Find out more

If you’re an enthusiastic retail professional with a passion for people, leadership and community, we’d love to hear from you.

Join us and help transform donations into compassionate care for local families when they need it most.

Interview date Flexible

Job Reference 4073

Download Job Description

We reserve the right to close this vacancy early if we receive sufficient applications for the role, therefore if you are interested, please submit your application as early as possible

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse and we’ve expanded our service into Oxfordshire.

We are looking for a Service Lead and a Support Worker to join our team on a fixed term contract to help guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Service Lead

Fixed term full time – 37 hours per week, weekdays

Location: Oxford or Reading with frequent travel. Role covers casework activity across Oxfordshire.

Salary range: £35,502 to £43,389 per annum

Position: Bounce Back for Kids (BB4K) Support Worker

Fixed term part time – 18.5 hours per week, weekdays.

Location: Oxford with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire and the wider Oxfordshire area.

Salary range: £13,254 - £16,199 pro-rata per annum (full time equivalent range £26,508 to £32,397 per annum) 

About the roles:

As a Service Lead you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will be to:

· support our families through providing outreach support

· deliver group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· lead a dedicated team of Support Workers

· ensure BB4K activities are planned, coordinated and deliver effectively and manage caseload across the team

As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will be to:

· complete assessments to understand the needs of families

· deliver group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· support our families through providing outreach support

About you:

A successful Service Lead will have professional expertise in the field of domestic abuse and hold a qualification or professional experience in social care or childcare support work.

You’ll be experienced at managing a team with effective interpersonal skills to collaborate with a wide range of stakeholders and colleagues. You’ll also have experience of working with vulnerable parents and/or children in a range of community settings and adept at delivering groupwork programmes.

A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.

If this sounds like you please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful. You will also find contact details for an informal chat about the role on our website.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

For more information about our BB4K service please visit the Bounce Back 4 Kids page on our website

Closing date: Midday on Thursday 27 August 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, Family Support Team Leader, Family Key Worker Team Leader, Family Support Manager, Children’s Support Team Leader, Children’s Support Manager, Domestic Abuse Support Team Leader, Domestic Abuse Support Manager etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

The Individual Giving Assistant is responsible for managing the operational and reporting elements of our individual giving activities which include: online donations, legacies, our Name a Seat scheme, one-off donations from audiences and on-site visitor donations.

Please download the attached Job Description for a full overview of this role's responsibilities.

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

We endeavour to keep job adverts open for at least two weeks for prospective applicants to apply. However, if we receive a high volume of applications for a role, we reserve the right to close the vacancy early. Therefore, we encourage you to submit your application as early as possible to ensure consideration for shortlisting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

Shop Manager

£25,172.40 a year

Dartford, DA1 1BZ

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

The role

Permanent, 35 hours a week.

Scope's Dartford shop - 26 High Street, Dartford, DA1 1BZ

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT  14th August 2026

As Shop Manager of Scope’s Dartford shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different.

In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:

• Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.

• Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms

• Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team

• Work collaboratively with the Assistant Shop Manager

About you

We’re looking for someone who has:

• Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.

• Commercially aware and able to spot opportunities

• Be able to lead and support people

• Customer-focused, with a can-do attitude

• A team player with strong work ethic

• Accurate and detail-oriented

• IT literate and numeracy skills

We welcome applications from people with lived experience of disability and from all backgrounds.

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.

Working in Our Shops

Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.

Shop Hours

Scope shops are open every day. Some weekend and Bank Holiday cover is needed.

Full-time: 35 hours per week, five days out of seven

Part-time: Weekly hours on a seven-day rota

Additional information

In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.

You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Our promise to disabled people

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).

If you need any changes or support during the recruitment process, please email us via our website.

You can also find more details about asking for adjustments at interview on our website.

Important to know

You must meet all the essential requirements listed in the job description.

If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Benefits

• 35 days holiday

• Pay progression at 6 months and 2 years

• Company pension

• Excellent training and career development

• Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)

• Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more

• Long service awards and employee recognition awards

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

How to apply

Please visit our website via the link and apply online

To provide support to the small Finance and Administration team at Heart Research UK.

The role is office based and for 22.5 hours per week, with working pattern to be agreed but must include Friday morning.  

Key Tasks and Responsibilities

 

· Assist the team in maintaining accounting records for both the Charity and the Trading Company

· Purchase Invoices – obtain relevant authorisation, code and process invoices onto Xero, produce and send remittance slips

· Process staff expenses onto Xero

· Create and upload payments on bank account

· Process all credit card transactions onto Xero

· Process expenses

· Arrange set up of new standing orders, direct debits and other regular payments

· Input any other income or expenditure onto bank as required

· To assist in uploading regular donations to Beacon

· Create sales invoices as required and maintain sales ledger 

· Credit control – periodic review outstanding balances and chase overdue amounts

· Undertake general administration tasks including call handling, sending out mail and issuing temporary parking passes.

· Cover reception area in the absence of receptionist

· Undertake any other appropriate duties as requested  

Person Specification

HRUK is an equal opportunities employer committed to providing equal opportunities for all.

You will be proactive, resourceful and a great team player.

You will be an excellent communicator to a variety of audiences.

 

You will have a genuine interest in the charity sector and a shared commitment to HRUK’s culture and values.

Location: Hybrid working between the Aldgate, London office and home

Contract:  9-month fixed term contract

We are delighted to be a participating charity in the exciting, one-off, TCS London Marathon 2027 Double, meaning we’ll have large teams on both the Saturday and Sunday of the event weekend.  We’re looking for a motivated Sporting + Events Assistant to help us deliver an exceptional experience for our supporters.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will support the Sporting + Event Officer and Manager to deliver the London Marathon, as well as playing a fundamental role in stewarding our runners. You will help manage our London Marathon inbox, support fundraisers on the phone, help to provide content in our communications and social media posts, review and manage applications and support logistics.

You will have excellent communication skills and ideally some experience of charity fundraising or a desire to learn more about it. You will be organised, a strong verbal and written communicator with the ability to empathise and adapt tones. You will interact with colleagues at all levels across the organisation and have a great opportunity to develop your event fundraising skillset.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days (pro rata) annual leave plus bank holidays, membership of a health cash plan, employee assistance programme and pension scheme. This is a fantastic opportunity to join an ambitious team at a pivotal time, helping to deliver our largest fundraising event while supporting the continued growth of our Sporting + Events portfolio.

Applications will be reviewed on a rolling basis, so we encourage you to submit your application at the earliest opportunity to ensure consideration.

As part of our friendly and collaborative Finance team, you will help ensure the smooth and accurate processing of financial transactions across both the charity and its wholly owned subsidiary. Your responsibilities will include processing and recording income, maintaining sales and purchase ledgers, and providing essential support with a range of day-to-day finance activities. This is an excellent opportunity for someone who enjoys working with numbers, takes pride in accuracy, and wants their work to contribute to a meaningful cause.

We are looking for an organised and detail-oriented individual with experience in finance, accounting, bookkeeping, or a similar administrative role. You will have a proven ability to process financial transactions accurately, maintain reliable records, and use finance systems, Microsoft 365 applications, and Excel with confidence. A sound understanding of basic accounting processes is essential, and a relevant qualification would be advantageous. Alongside strong numerical and organisational skills, you will demonstrate exceptional attention to detail and the ability to handle confidential information with discretion and professionalism.

As the role involves working closely with colleagues across the organisation, you will be a proactive team player with excellent customer service and communication skills. You will be comfortable building positive working relationships, solving routine finance queries using sound judgement, and managing your workload effectively both independently and as part of a team. Above all, you will bring a reliable, conscientious, and enthusiastic approach, helping to ensure the Finance function delivers an excellent service that supports World Land Trust's mission to protect and restore threatened natural habitats around the world.

Please refer to the application pack which can be found on our website which contains the full job description, person specification and how to apply. You will need to log your application and upload your CV, along with a covering letter. Your covering letter is an important part of your application and should include why you’re interested in this role and working for World Land Trust, along with a summary of how you meet the essential criteria in the person specification.

About Prostate Cancer Research:

Prostate Cancer Research (PCR) is a research and patient engagement organisation dedicated to creating a future where prostate cancer no longer threatens lives. Through research, innovation, policy & advocacy, and patient empowerment, we work to accelerate breakthroughs in prevention, diagnosis, treatment and care, while ensuring that the benefits of progress reach every community affected by the disease. Our goal is simple: to detect prostate cancer earlier, improve outcomes, reduce inequalities and transform the future of care for all men affected by prostate cancer.

About the role:

It’s been a very successful few years for PCR's Events & Community team with good results across the board, increasing income by over £1 million every year since 2023. And we recently won Fundraising Charity of the Year at the National Fundraising Awards 2026!

Now’s an exciting time to join us as we work on a new multi-year strategy and expand the team yet again, bringing in new resource to give the different activity areas space to grow and ensure we can do our best work – contributing to PCR’s lifesaving mission, developing our careers and enjoying work within an ambitious and supportive environment.

This role is new, created to focus on community fundraising which is a growing area with huge potential for PCR. We currently receive significant unsolicited income from our brilliant supporters, but there is a key opportunity to take a more proactive approach to recruiting new community fundraisers, improving their supporter experience and testing new offerings & products. You will work with the team to create and deliver a plan for this new proactive approach and will lead on day-to-day relationship management with fundraisers.

You will also lead the project management and delivery of some community-focused fundraising events. For example,our annual Snowdonia for Science event or testing new PCR-owned products which work for a community fundraising audience. We currently expect the split of time to be roughly 75% on community fundraising and 25% on events, but the two areas will be closely connected, and this split may change over time. We are excited to work with you to develop the direction of this role as the team and portfolio grows.

You will report to the Head of Events & Community and work closely with the whole team, as well as colleagues across PCR. Most of the Events team try to work together once a week when possible at our London office (Chancery Lane) but we have flexible working arrangements, so you can choose to be office based or hybrid. You would be needed to travel to regular supporter events across the UK (many of which are currently in the London/ SE England area) and to some team days in London on an ad-hoc basis. 

Key Responsibilities

At PCR, we make team members’ development a key priority and there is always a % of time available to collaborate more widely for your development and interest. However, your main focus will initially be:

Project management and income growth

• Create and lead a plan to implement a proactive community fundraising portfolio, identifying new approaches to test and audiences to target which build towards a long-term sustainable income stream, ensuring alignment with the Public Fundraising strategy.
• Design and deliver ambitious fundraising budgets for your area which contribute net income towards PCR’s mission.
• Lead the project management and delivery of the community fundraising and events activities you are responsible for.
• This will include monitoring objectives, budgets and the bigger picture to ensure opportunities are seized & risks are minimised.
• Carry out supporter data and income processing tasks as required, including on the CRM and other internal systems.
• Work with the team to create and deliver effective marketing plans which meet recruitment targets.
• Analyse results based on KPIs & supporter feedback, proactively implementing changes & improvements.
• Ensure your fundraising activities are delivered in line with fundraising law & regulations, and with PCR’s policies.

Stewardship and relationship management

• Lead on the delivery of a great supporter experience for community fundraisers in line with our Public Fundraising manifesto, motivating fundraisers to raise more and remain loyal supporters of PCR.
• Interact with supporters via a range of communication channels and in-person, attending events and presenting about PCR’s work when required. This will include travel, for which TOIL will be given and reasonable expenses covered.
• Lead on relationship management for your area, spotting potential for fundraisers to have a greater impact with PCR as a whole, and working with colleagues in Philanthropy, Partnerships, Patient Projects & across the organisation to achieve this.
• Carry out stewardship tasks using tools like Mailchimp, GivePanel and JustGiving, for which training will be provided.
• Oversee stock management via our fulfilment house and ensure we have high-quality fundraising merchandise.

Product development and innovation

• Seize new opportunities for products, journeys or events which would engage a community fundraising audience, taking a test & learn approach. For this, there will be realistic budgets & an understanding of the investment needed for new ideas.
• Stay up to date with sector trends and maintain a strong understanding of PCR’s existing (and target) supporters to create and implement products and experiences that motivate and inspire.
• Use feedback and data to spot opportunities for the constant improvement of fundraisers’ experience with PCR.
• Work to engage supporters beyond their initial activity, testing ongoing journeys and maximising their life-time value for PCR.

Teamwork

• Alongside line managers within the team, help to oversee the relevant day-to-day work of the Supporter Engagement Officer/ Assistants who are supporting your activities, to ensure effective delivery and collaboration.
• Contribute to team strategy and capacity planning.
• Work with the team to embed our agile ways of working, modelling the principle of collective responsibility.
• Contribute to the improvement of relevant processes & infrastructure to ensure efficiency, compliance & best practice.
• Attend and actively contribute to meetings, sharing new ideas and learnings that might be useful for the wider team.
• Model PCR’s organisational values: innovation, collaboration, accountability & empathy (championing the patient voice).

The Community Fundraising & Events Manager may also get involved with other work to support Public Fundraising activities as appropriate. Attendance will be required at weekend and evening events, for which TOIL will be given.

Skills and Competencies

Our ideal candidate would be proactive team player, with:

• A willingness to get stuck in, eagerness to learn and strong sense of personal accountability.
• First class relationship management skills, with an ability to build rapport and to choose the right method at the right time in order to inspire a range of audiences through great stewardship and storytelling.
• Great written and oral communication skills, and an ability to present PCR’s work confidently in front of an audience.
• Strong event and project management skills, including end-to-end planning, budgeting & results tracking.
• The ability to see opportunities and drive progress within existing activity – and finding our next successful ones!  
• Excellent organisational skills and the ability to juggle competing priorities, identifying the most valuable use of your time.
• An ability to oversee others’ work, to delegate effectively, and to give constructive feedback aligned with goals.
• Good attention to detail and IT Skills, with the ability to use relevant tools and a CRM database (training will be provided).
• A good understanding (or ideally experience) of community fundraising or similar peer-to-peer fundraising activity.
• A strong belief in the work we do at PCR, and a commitment to our values and mission.

How To Apply

Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.

There will be a one two-stage interview process. The first interview will be online, and the second will be an in-person interview at our office in London.

For more information about the role, please contact our hiring team at the email provided in the full job description for an informal chat.

For more information about our organisation, visit the Prostate Cancer Research website, the Prostate Progress webpage and the PCR online patient resource, The Infopool.

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

Permanent

20 Hours a week

Salary: £13,351.35 pro rata/£24,700 per annum

Location: Sutton In Ashfield

Benefits include but not limited to:

-36 days' annual leave [full time roles only], inclusive of flexible bank holidays, increasing with length of service

-Enhanced maternity/paternity leave

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us: The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

We run over 100 retail shops covering the whole of the UK - every one of these shops play a vital role in our mission to providing support to children and young adults. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

About the role:This role sits within our Retail Domain, which transforms donated goods into vital income to support young people across the UK. You'll play a key part in our Sutton in Ashfield shop, supporting the manager and team to deliver excellent customer service, community engagement, and income generation. As part of this role, you will be required to follow a shift over 7 days

We're looking for a confident and motivated person with the ability to assist the shop manager and drive shop profits, driving improvements that strengthen the shop's performance and community impact.

Key Skills and Competencies:

The required skills and competencies for this role are:

-Retail or similar supervisory experience,

-Excellent people and customer service skills

-Good IT skills

-Experience of cash handling and basic understanding of performing to income and expenditure budgets

-Confidence, positivity and resilience in managing the shop and making decisions in the absence of the Shop Manager

-Energy and resilience to work in a fast moving environment

-Flexible positive approach working with a diverse team

It would also be an advantage if you have any of the following skills and competencies:

-Able to lead a team of young volunteers

-Visual merchandising and fashion background

-Good a problem solving and working on your own initiative

-Understanding of the charity retail sector

Closing date: Midnight on 23 August 2026

Interviews: If shortlisted you must be available on 1st September 2026 for in person interviews at the Shop

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

IN2

INTRODUCTION TO THE ROLE

iniva is seeking an experienced, thoughtful and collaborative Website & Communications Manager to join our team at a pivotal moment for the organisation. The role sits at the heart of Living Legacies: Collaboration, Community and Radicality, a four-year National Lottery Heritage Fund project that activates iniva’s archive and connects it with communities through exhibitions, events, podcasts, oral histories and digital resources. Working at iniva is dynamic, creative and purpose driven. As a small organisation, we value people who can work confidently on their own initiative while collaborating closely with colleagues, freelancers and partners. This part-time role (3 days per week) is offered as a fixed-term contract over four years, with responsibilities evolving across the project lifecycle — from strategy and planning in the early stages to website redevelopment, major public programmes and legacy outputs in later phases. The Website & Communications Manager will work closely with the Project Manager and wider team to support clear communication, shared understanding and joined-up audience engagement. The role plays a key part in shaping how audiences encounter Living Legacies and iniva more broadly, ensuring communications are inclusive, accessible and grounded in the organisation’s values. We’re looking for someone who cares about creating more equitable cultural spaces and enjoys sharing stories that connect artists, archives, and communities.

IDEAL CANDIDATE

This role would suit a practical and organised communications professional with strong writing and digital skills. You will be a confident and clear communicator, able to produce engaging, accessible content for a range of audiences across web, email and social media. You will have experience working with websites, including contributing to or supporting a WordPress (or similar CMS) website redevelopment, and be comfortable collaborating with website developers to deliver user-friendly, accessible digital experiences. You will bring the ability to plan and coordinate work across multiple projects, managing timelines, contributors and priorities effectively. Experience supporting or overseeing freelancers such as PR consultants, graphic designers, photographers, videographers etc or external partners is helpful, alongside a collaborative approach and good organisational skills. We are particularly interested in candidates who bring transferable skills from other sectors, along with curiosity, initiative and a willingness to learn. You should be motivated by working in a small, purpose-driven team and be committed to inclusive, accessible communication. This role supports a multi-year heritage project focused on the histories and practices of Black and Global Majority artists. We particularly welcome applicants with lived experience and/or a strong interest in these areas, and a commitment to inclusive, anti-racist and accessible communication practices. We know that no one will meet every requirement. If you meet most of the criteria and feel excited by the role, we encourage you to apply

Role Purpose

The Website & Communications Manager will lead iniva’s communications for a four-year fixed-term
project (3 days per week), with responsibilities evolving across the project — from setting up systems
and plans in Year 1 to delivering public activity, website redevelopment and legacy outputs in later
phases.

Focusing on Living Legacies, the postholder will lead communications activity to grow and diversify
audiences while maintaining strong engagement with existing audiences. They will manage a small
communications team, including the Communications Coordinator, and coordinate different
freelancers over the life of the project, such as a PR Consultant, Website Developer and Podcast
Producer to deliver clear, consistent and values-led communication across the organisation.
Working closely with a freelance Website Developer and internal teams, the postholder will oversee
the redevelopment of iniva’s website, ensuring it is accessible, user-friendly and supports the
project’s digital content and long-term needs. They will also work collaboratively with the Senior
Fundraising Manager, Project Manager and Project Curator to ensure joined-up, timely storytelling that
reflects the aims of the project and supports audience engagement.

Project Specific Duties

The duties below reflect the role across its four-year term. Activity in Years 1–2 will focus on
communications planning, audience development, team coordination and early digital work. Website
redevelopment (Years 2–3) and press activity for exhibitions (Years 3–4) will increase in later phases.
Not all responsibilities will be active at the same time.

Communications Strategy, Planning and Audience Development

• To review, refine and deliver the Living Legacies Communications Plan in collaboration with the wider project team, ensuring alignment with audience development goals, legacy planning and funder expectations.
• To lead audience development activity for Living Legacies, balancing growth and diversification with the retention of iniva’s existing audiences.
• To ensure consistent application of iniva and Living Legacies brand, tone of voice and values across all communications outputs.
• To establish and maintain communications systems, workflows and standards to support effective delivery across the team and with external contributors.
• To manage marketing, communications and documentation budgets ensuring activity is delivered within agreed resources for the organisation.

Website Redevelopment & Digital Experience

• To provide oversight of the redevelopment of iniva’s website (2027-2028), working closely with the Website Developer and internal stakeholders to ensure the site meets accessibility standards, audience engagement objectives and digital preservation needs.
• To manage the Website Developer and relevant budget lines to deliver a user-friendly, accessible website that supports archival access, digital outputs and the wider public programme.
• To ensure the website reflects the interpretive aims of Living Legacies and supports long-term access to project outputs, including oral histories, exhibitions and archival content.
• To gather and commission content from project partners and programme leads to ensure inclusive, participant-led storytelling is reflected across digital platforms.

Content, Campaigns & Creative Management

•  To oversee the creation, scheduling and publication of engaging digital content for Living Legacies, working with the Communications Coordinator across social media, email newsletters and website updates to raise awareness of the project, grow and engage existing and new audiences, and share stories, opportunities and project milestones.
• To commission and manage promotional materials, including digital and print assets, working with graphic designers, photographers, videographers and other freelance creatives to create compelling content that reflects the project's values and reaches diverse audiences.
•  To provide clear briefs, quality control and sign-off for commissioned content, ensuring outputs are on brand, accessible, high quality and delivered on schedule, and support meaningful engagement with participants, partners and audiences.
• To coordinate the promotion of project events and exhibitions, including digital and print listings, invitations, ticketing and on-site communications logistics, helping to maximise attendance, participation and the visibility of Living Legacies across communities and partner networks.

Monitoring, Evaluation & Reporting

• To oversee monitoring and evaluation of communications activity for Living Legacies, drawing on digital engagement data across web, email and social media platforms to understand audience reach, engagement and impact.
• To lead on communications-related reporting for senior management, the Board and funders, working with the Communications Coordinator to collate insights, data and evidence that demonstrate impact, learning and audience development.
• To use evaluation findings to inform ongoing communications strategy, audience development activity and project learning.

Collaboration & Internal Coordination

• To work collaboratively with the Project Manager, Project Curator, Senior Fundraising Manager and wider iniva team to ensure consistent messaging, joined-up communications and coordinated project delivery across all strands.
• To support shared understanding of communications priorities across exhibitions, podcasts, oral histories and community engagement activity, ensuring coherence of messaging and audience experience.
• To contribute to a culture of knowledge sharing, collective responsibility and values-led working across the organisation.

Press & Public Relations

•  To provide oversight and be the main point of contact for press and media activity for LivingLegacies, setting priorities, approving messaging and coordinating delivery with the Freelance PR Consultant, annually for three major project exhibitions and public programme (2027-2030).
• Liaise with external PR consultants to support programme promotion, ensuring assets and information are shared accurately and on time.
• To support the development and approval of press materials, including press releases and image assets, ensuring clarity, consistency and alignment with project messaging and organisational values.
• To oversee media listings, press scheduling and coverage tracking, using insights to inform future communications planning in consultation with the PR Consultant.
• To ensure compliance with funder branding and visibility requirements, including National Lottery Heritage Fund acknowledgement guidelines.

General Duties (In common with all iniva staff)

• To support the philosophy, aims and objectives of iniva and to champion its work.
• To promote and support equality, diversity and inclusion for all staff, contractors, volunteers and stakeholders.
•  To uphold collective responsibility, knowledge sharing and team working across the organisation.
• To contribute to, and follow iniva’s organisational policies and procedures, particularly policies relevant to your defined responsibilities and area of work.
• To ensure proper record keeping, filing and archiving of all communications and documentation related to your area of work.
• To engage in continuing professional development, seeking to stay up to date with developments and best practice in your area of work.

Note: This is a description of the job as it is at present constituted. It is iniva’s practice to examine job
descriptions regularly and to update them to ensure that they accurately reflect the job required to be
performed, or to incorporate proposed changes.

PERSON SPECIFICATION

The postholder for this role should demonstrate the following qualifications, experience, skills and
knowledge:

Essential

• Proven experience developing and delivering a communications strategy, ideally for cultural or heritage projects.
•  Experience in website development or managing website redevelopment projects, including working with web developers on design, UX, accessibility and audience engagement.
•  Strong copywriting and editorial skills, with the ability to produce clear, engaging and accessible content across platforms.
•  Experience creating and scheduling content for digital channels, including social media, email newsletters and websites.
•  Understanding of accessibility standards for digital content (e.g. WCAG 2.2) and inclusive communication practices.
• Experience in line management of staff and commissioning or supervising freelance creatives — including PR professionals, website developers, graphic designers, videographers, photographers and content producers — to deliver high-quality, on-brand and accessible content.
• Experience coordinating press and media engagement, including drafting press releases and managing listings.
• Ability to collect and interpret digital engagement data (e.g. social media insights, email performance, web analytics) for evaluation and reporting.
• Strong organisational and time-management skills, with the ability to manage multiple deadlines and priorities.
• Collaborative approach and experience working across teams to ensure consistent, values-led messaging.

Applicants do not need agency-level PR experience; experience of coordinating or overseeing
press activity within a wider communications role is sufficient. We are not expecting candidates
to demonstrate equal depth across all areas; instead, we are looking for a strong overall match
against the Essential criteria.

Desirable

• Familiarity with iniva’s mission, and an understanding of visual arts, archives or Black and
• diaspora cultural heritage in the UK. Experience promoting exhibitions, podcasts, or public programmes within an arts or heritage
• context.
• Knowledge of web content management systems (e.g. WordPress), email marketing tools
• (e.g. Mailchimp) and marketing management tools (e.g. SocialBee and Hootsuite).
•  Experience producing or editing visual content using graphic design tools (e.g. Adobe Creative
• Suite, Canva and Figma), with an eye for layout, accessibility and brand consistency.
•  Experience developing or applying audience development strategies.
•  Understanding of digital preservation principles for online content.
• Experience creating inclusive, participant-led storytelling in partnership with community
• groups.
• Confidence in briefing designers and overseeing the production of promotional materials
• across print and digital.
• Awareness of brand compliance and funder visibility guidelines (e.g. The National Lottery Heritage Fund).

Note: Applicants cannot be expected to be equally strong on all the above criteria, but to provide
evidence across the range, in varying strengths and combinations. iniva are committed to supporting
staff in training and support to achieve the standards required to undertake the role.