Assistant volunteer roles in brent cross, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us to grow brand-new online charity platform A Good Thing! Come on board to help us manage relationships with the businesses that have joined us: use your communications skills to drive more businesses to engage with the platform and to make donations of things they no longer need.
A Good Thing is a not-for-profit set up with one mission: to send less to landfill, and more to a good cause. We're rolling out fast across the UK, momentum is building, and we're growing a network of passionate local volunteer champions right across the country to drive our growth.
You’ll be using both your communications skills and your project management expertise to help us grow the number of businesses engaging with the platform and giving things away.
Come with us on our journey towards reducing waste and boosting wonderful local charities at the same time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a good listener?
More than 130,000 people live with multiple sclerosis (MS) in the UK. Every one of them shares the uncertainty of life with MS. People are most likely to find out they have MS in their thirties, forties and fifties; news that can be worrying and heart breaking. MS can get steadily worse, or symptoms can come and go unpredictably throughout someone’s life.
Could you spare three hours a week to provide emotional support and information to those affected by MS? If so, the MS Helpline team would like to hear from you.
We’re the UK charity for people with MS. We’re fighting for better treatment and care to help people with MS take control of their lives, and we’re funding research that we believe will stop MS for good. We’ve already made important breakthroughs, and big advances in MS treatments are possible within our lifetimes. With your support, we will stop MS.
Time and Commitment
The MS Helpline is open from Monday to Friday 9am to 7pm. All of our MS Helpline volunteers carry out their volunteering from home and give emotional support and information to people affected by MS by telephone.
We are looking for volunteers that can commit to a 3 hour telephone shift a week.
You will be attending comprehensive helpline volunteer training programme throughout May 2025. All training sessions will be remote via Teams during weekdays between 10am-4pm. There will be pre-reading and exercise tasks to complete in between training sessions.
About you
We do not ask for previous experience although we are looking for people with good listening skills and a clear, warm telephone voice. You should have good IT skills as the role will require use of Microsoft Office such as Outlook and Teams, internal databases and call handling system.
We also ask that you have access to a confidential and comfortable working space, computer and broadband suitable for MS Helpline Volunteer role. If you are shortlisted for the role interview, we will ask you about your home and equipment set up, as unfortunately not everyone may have the appropriate set up and equipment for MS Helpline Volunteer role.
What will you get from volunteering with us?
- A chance to learn new skills
- Meet new people
- Be part of a supportive, caring team
- Ongoing support for your development as a volunteer
- A rewarding role supporting the MS community
Before applying please ensure you will be able to meet the following considerations:
If you are shortlisted, there will be a 45 minute volunteer interview including a role play w\c 28th April 2025 on Teams.
The deadline for applications is Sunday 27th April 2025.
National Helpline Volunteer Role
Join our team of dedicated helpline volunteers and help change the lives of bereaved people.
Volunteers have always been, and remain at the very heart of Cruse, supporting thousands of bereaved people every year and playing an incredible role enriching so many aspects of our organisation. The National Helpline is a key service within Cruse, enabling us to support bereaved people with compassion and empathy.
As a Helpline Bereavement Volunteer, you will join a thriving volunteer community to provide emotional support, information and signposting over the phone to bereaved people. You provide this through a person-centred, empathetic and non-judgemental approach to supporting all our callers, in accordance with Cruse Bereavement Supports policies and procedures. This role is home-based only, so you must have a quiet and private space to work in, access to a computer (Tablets or iPad’s will not be suitable) and a stable Wi-Fi connection.
You must be open to communicating with a diverse range of clients over the phone and understand that some of the content of the calls may be distressing to hear. Although it may be difficult at times, the reward of being able to support someone is one of our volunteers’ main motivations for doing this role.
Want to find out more?
We will be holding an open day on the 22nd May where you can join our Zoom session to find out more about the role, the training involved, meet with other volunteers and hear from members of the helpline team.
Please note that should you wish to become a Helpline Volunteer after attending the open day, we will be holding informal interviews from 2nd June to the 23rd of June during office hours.
https://buytickets.at/crusenationalservices/1659153 - 1.30pm Link
https://buytickets.at/crusenationalservices/1659160 - 6pm Link
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
***This is an unpaid voluntary role***
A crucial volunteer role at the centre, volunteer Reception Helpers help out at least one morning per week to warmly welcome members to the centre, help with queries (in person, by email and over the phone) and direct people to our various activities. This is an active and varied way to volunteer where no two days are the same!
Qualities you need for this role
- Confidence and communication skills in person and over the phone
- Reliable, dependable and a good sense of humour
- Flexibility, happy to support staff as needed
- Able to think on your feet
- Basic IT skills
When you'll be needed
- A morning per week: volunteers must commit for at least six months
- Monday-Friday between the hours 9:30am – 1:00pm
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering for Sense
Our amazing team of volunteers help us run over 100 shops across England and Wales. Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
What your role will involve
There are a variety of tasks that you can get involved with in the shop, including:
- Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
- Receiving donated goods from members of the public
- Sorting, steaming, tagging and preparing donated goods for sale
- Creating eye catching window and in-shop displays
- Keeping the shop floor well stocked, tidy, clean and organised
- Processing sales and serving on the till
- Promoting Gift Aid and other Sense fundraising initiatives
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community
- Supporting with the recruitment and training of new volunteers
- Following new health and safety measures to ensure the safety of everyone
Will the role suit me? Yes, if you are:
- Motivated and hardworking
- Reliable, flexible and willing to do a variety of shop tasks
- A team player
- Friendly and helpful
- Passionate about customer service and enjoy interacting with people
- Respectful of others and their diversity
- Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.
What can Sense offer me as a volunteer?
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
- Access to Sense discounts and advice, including cashback and discounts on hight street brands, as well as 10% off at Sense charity shops.
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers
The Board and Leadership team at Charity People is thrilled to be partnering with Amnesty International UK on their 2025 Board Recruitment.
Amnesty International UK:
Amnesty International UK operates in the UK as two distinct legal entities: Amnesty International UK Section Charitable Trust (‘the Charitable Trust’), and Amnesty International United Kingdom Section (‘the UK Section’). Each entity is governed by its own Board with the two working together and co-operating but remaining independent. Each Board operates and makes decisions based on the long-term interests of their respective entity and within the constraints imposed by applicable UK law, their separate constitutions and the overall rules of the global Amnesty International movement.
Finance, Audit and Risk Sub-Committee (FARSC):
The FARSC is a joint sub-committee of the boards of both the Amnesty International United Kingdom Section (‘Section’) and the Amnesty International UK Section Charitable Trust (‘Trust’).
The purpose of the FARSC are:
- To oversee the internal and external audit processes,
- To oversee the processes related to risk management and internal control including financial, reputational, compliance and other strategic and operational risks and controls,
- To oversee financial reporting. FARSC advises, and reports to, the Boards of Section and Trust.
How to Apply:
We will host a Q&A webinar with AIUK at 6pm on Wednesday 30th April 2025, where they will share further insights and answer any additional questions you may have. In the first instance send your CV and we will forward you the recruitment pack as well as the link to register to attend this webinar.
Timeline:
Closing date: 5pm 23rd May 2025
First Interviews: w/c 30th June
Final Interviews: w/c 7th July
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Medsbag AB
We create products that help communicate emergency action plans to third parties.
Nowadays, children who are diagnosed with a chronic condition will receive an A4-paper explaining how to help the child in an emergency. We as a family have found this not to work perfectly in an emergency. Families are afraid to leave their children to others which results in anxiety and depression for the parents and limits the mobility for children.
Therefore, we have decided to digitise the medical action plan into an app where parents will easily be able to share their children's important information to teachers, soccer coaches and others who could need to use the information.
Research
Volunteer Role Description (remote, unpaid)
We're looking for a detail-oriented individual to help us identify and map out patient organizations and influencers within the field of chronic conditions — such as allergies, diabetes, epilepsy, and others. This research will help us build partnerships and outreach opportunities for Medsbag, our tool that supports families managing medical needs in everyday life.
Your responsibilities will include:
- Researching relevant organizations, support groups, and nonprofits in the health space
- Identifying social media influencers and content creators who focus on chronic illnesses
- Collecting and organizing contact details, social media handles, and public engagement data
You don’t need prior experience in healthcare — just strong research skills, reliability, and a passion for social impact.
Weekly Time Commitment
2-3 hours per week
Duration of Volunteer Role (remote)
1-2 weeks
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Join City Harvest and play an integral part in London's safe, sustainable solution to surplus food redistribution. City Harvest rescues food, people, and the planet.
Location: West London
Time commitment: 6 board meetings & 6 committee meetings / year
Closing date: 9 a.m. Thursday 5th June
We ensure no good food is wasted and that surplus reaches those who need it most, diverted from landfill, we also help companies achieve Sustainable Development Goals. We provide free food to organisations supporting the homeless, food banks, children and family groups providing food parcels, community and faith groups feeding those in need, women’s refuges, the elderly and mental health groups.
Who we are
City Harvest is London’s original surplus food redistribution charity, delivering free nutritious food to 350+ organisations. Due to the rising cost of living, 1 in 4 people face food poverty in London, with the use of foodbanks a ‘new normal’ for far too many.
City Harvest is a sustainable solution to food businesses and society, tackling food waste and food poverty. Rescuing Food, People and Planet. Every day, our fleet of vans rescues surplus food from retailers, manufacturers, markets and events, resulting in the reduction of food waste and greenhouse gas emissions. We currently deliver food for 15 million meals a year, that’s food for 41,000+ meals a day!
Ten years old, our roots are deep and far-reaching across London. First responders to Grenfell, emergency workers in the pandemic, City Harvest continues its mission to rescue to feed people in need across all London Boroughs.
We are the charity for charities supporting the homeless, food banks, children and family groups providing food parcels, community and faith groups feeding those in need, women’s refuges, the elderly and mental health groups. If people need food, we will do everything we can to help.
About the role
We are looking for an experienced and qualified CFO or Finance Director to join City Harvest as our new Finance, Audit & Risk Trustee. This is a critical board role at the heart of our organisation, ensuring that City Harvest has a sustainable financial outlook, solid operational governance and sound controls around risk. As a key member of the Board, you will work closely with the Chair, CEO and Head of Finance. Acting as a mentor to the Head of Finance, you will help ensure that Finance develops as a business partner to the various City Harvest teams and that KPIs are focused on the achievement of their strategic objectives.
You will bring strong financial and management accounting insight, ensuring sound financial planning and performance, operational excellence, and compliance with governance frameworks and regulations. You will also ensure an annual risk review is undertaken and will act as the Trustees’ liaison point with the Charity’s auditors and advise on any areas requiring improvement in the audit process.
This is an opportunity to apply your senior financial leadership experience to an organisation tackling some of today’s most pressing challenges.
Who we are looking for
An experienced and qualified CFO or Finance Director with a strong history in oversight of:
- Financial accounting
- Management accounting
- Systems & controls
- Audit
- Risk management
There are no sector specific requirements – though experience in an operational business (particularly logistics/supply chain) and/or experience in the charity or third sector would be desirable.
Personal skills and qualities
- Enthusiasm for the City Harvest mission “to reduce food poverty and protect the planet by diverting nutritious food from waste to those in need.”
- Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
- Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
- An understanding and respect for the boundaries of the Non-Executive and Executive roles.
- Effective communication skills and willingness to participate actively in discussions.
- A strong personal commitment to people
- Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership
Meetings
- The Board holds in-person meetings – normally six per year, held in person in Central London (17:00 – 19:30)
- Chairing the Finance & Risk Committee (normally six per year)
- Liaising with the Head of Finance, Chair and CEO as appropriate to fulfil responsibilities.
- We are committed to covering travel expenses for our trustees
Whilst this is a voluntary role, it offers the opportunity to make a real difference in food waste, food poverty, greenhouse gases and the company’s ESG outcomes.
If you share in our vision and have the financial and mentoring skills to help make it happen, we would love to hear from you.
Please click 'Apply’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Thursday 5th June.
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a volunteer with experience in WordPress, Divi Builder and WooCommerce. This to help support the information and format of our website, and as well as creating content for Paintings in Hosptials.
Please apply for the role if you match the following criteria:
- Proficient in WordPress, Divi Builder, WooCommerce and Social Media creation
- Comfortable working with backend of websites and content creation
- Attention to detail
- Excellent communication and collaboration skills
About Paintings in Hospitals:
Paintings in Hospitals supports the health and wellbeing of people who need it the most, through the life-enriching power of art. Every day we witness the significant physical, mental, and emotional impact of our work on the lives of people in need around the UK.
Established in 1959, our charity is now the UK’s leading arts in health organisation. Six decades of experience and expertise have enabled us to develop a unique art collection of over 3,000 original works, alongside art projects and engagement activities that transform the experiences of patients, service users, and staff.
We know that art reduces length of hospital stays, whilst also improving people’s mental health and physical symptoms. We continually evaluate our work across a range of settings, including hospitals, hospices, care homes, GP surgeries, and community spaces.
Paintings in Hospitals is recognised by the Department of Health, NHS England, and Arts Council England as a leading provider of arts in health services. We have previously worked with national museums and galleries, such as the V&A, The National Gallery, and The Wallace Collection.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Whiteley Homes Trust owns and manages Whiteley Village near Walton on Thames, where we have been supporting older people in need for over a century. Our charity offers outstanding accommodation and care to around 400 older people, most of whom are beneficiaries and unable to buy or rent their own homes on the open market. We are proud to be one of the oldest charities in Surrey, and our Patron was the former Prince of Wales.
Our Clubhouse Community Café volunteers help us to add extra value to the service we offer. This role provides opportunities to make a direct impact on reducing social isolation, promoting inclusivity, creating awareness and helping local people who may not be able to afford food.
Main Role:
Customer Service:
- Greet customers and take their orders.
- Serve food, beverages and alcohol promptly and courteously.
- Handle customer inquiries and resolve any issues.
Food Preparation:
- Assist in the preparation of food and drinks.
- Follow recipes and presentation standards.
- Hygiene and Cleanliness:
- Maintain cleanliness of the café, including tables, counters, and kitchen areas.
- Wash dishes and utensils.
- Adhere to food safety and hygiene regulations.
Cash Handling:
- Operate the cash register and handle transactions.
- Balance the till at the end of the shift.
Stock Management:
- Monitor stock levels and replenish supplies as needed.
- Assist with inventory checks.
We are looking for people who:
- Share our passion for community service
- Are friendly, approachable and like to work with the public
- Want to learn more about our work and share their enthusiasm with others
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Enthusiastic, hands-on volunteers needed to help provide food to the community. A key role, you will work at the main hub of the food bank and help the food service run as smoothly as possible. An exciting opportunity to make a real, immediate impact to those in need of support.
Hours: Tuesdays and/or Thursdays, 10:00-12:30, 12.30-15:00 or 14:45-17:00.
Book shifts to suit your own schedule!
Location: St Michaels Church Hall, 37 Bounds Green Rd, London, N22 8SD
About Bounds Green Food Bank:
Open since June 2020, we serve over 1,500 children and adults in the community. We are committed to improving lives by providing food and essential household items to build a healthy, hunger-free tomorrow. We strive to promote social inclusion by supporting people who find themselves in a crisis situation where they need assistance to feed themselves and their families.
The role:
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Help with setting up the food service and replenishing goods when needed, including decanting and repacking items.
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Warmly welcome guests, serving them the appropriate number of items depending on their household size and needs.
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Follow food bank policies including Health and Safety procedures e.g. wearing gloves when handling fresh food and lifting boxes safely.
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Keep the hall tidy throughout the food service e.g. tidying away boxes and neatly restocking items.
Person specification:
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Patient and flexible
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A team player
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Understands and is sensitive to the challenges and difficulties faced by guests accessing the food bank e.g. food and fuel poverty, feelings of shame and embarrassment, language barriers.
Benefits:
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Flexible - book shifts to suit your own schedule!
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Give back to the community - one of the NHS’ 5 Ways to Wellbeing!
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Gain access to free workshops for volunteers and upskill on a range of topics (conflict resolution, mental health first aid, arts and crafts, and more)
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Join free social events for volunteers (such as picnics, walks, games nights and celebration events)
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Gain a sense of community and meet the huge team of volunteers
Please make sure you have included your name, email and phone number!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salusbury World is a small refugee-support charity working in Brent and neighbouring London boroughs. We support refugee and migrant children and families to develop the skills and confidence needed to thrive in London. We believe every refugee should be given the chance to come to terms with the loss they have experienced and to build a hopeful, fulfilling life in the UK. We exist to help overcome practical challenges - and to give opportunities to experience joy, intellectual and creative fulfilment, and hope for the future.
Aim
We haven’t been able to devote enough time to developing our digital presence. We’d love your help to spread the word about the great work we do and the impact it has.
We are looking for a passionate and creative volunteer to help us plan, update and deliver our social media strategy, specifically focusing on Instagram, X and LinkedIn. The role involves contributing to our social media strategy and developing content that tells the story of Salusbury World’s mission, projects and impact in an engaging way.
Skills and Experience
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Experience in social media content creation and strategy, preferably in a nonprofit or community-focused environment.
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Excellent written and verbal communication skills,
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Ability to create compelling and persuasive content
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Ability to write content for a range of platforms
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Confident and competent IT skills including MSOffice, Canva, Mailchimp and digital platforms
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Basic video editing skills are a plus.
Tasks will involve:
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Collaborating with the Salusbury World team to understand our mission, values, and target audiences.
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Collaborating with the team to develop a strategic plan for social media, including content themes, posting frequency, and engagement tactics.
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Creating engaging social media content
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Creating content for use on our website, leaflets, fundraising/promotional materials etc.
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Support with our branding initiatives
The client requests no contact from agencies or media sales.
Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.
Tasks and Responsibilities
If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.
Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.
As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week.
Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.
As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.
Selection Criteria
A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:
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Understand the difference between being friendly and being a friend
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Be aware of your own mental health and wellbeing
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Be open-minded
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Be supportive
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Be reliable
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Be discreet and able to respect confidentiality at all times
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Be accepting and non-judgemental
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Be passionate about contributing some of your time to a cause such as Shout
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Adopt a growth mindset, and be willing to accept feedback
Requirements
- You must live in the United Kingdom or New Zealand while volunteering.
- You must be over 18 years of age.
- You will need a reliable internet connection and a private place to take your shift.
- All of your volunteering must be done using a laptop or desktop computer and Google Chrome.
It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health.
Before you apply, please consider whether either of the following applies to you:
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Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.
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Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?
Benefits to Volunteers
The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.
Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.
Application Process
You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.
You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you.
We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send.
Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way.
This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.
We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents.
Please allow up to a month for us to review your application and return a decision.
If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.
Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
***Please note that this is an opportunity based in Nottingham (shire) in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***
Age UK Notts are seeking individuals who would like to be considered as a volunteer for our Companion Service.
Volunteers will be supporting people remotely, in their own homes and in the community within Nottingham and Nottinghamshire and ideally, we ask all applicants to provide a minimum of 1 hour volunteering a week.
The companion service volunteer can choose to be:
• A companion telephone/video caller
• A companion within the person’s home
• A companion outside the person’s home
• Or a combination of all three.
Examples of the type of support the service offers include:
• Telephone / video calls for an older person/s on a regular basis at a mutually agreed time for a friendly chat.
• Supporting an older person/s hobbies and interests or simply chatting with them in their own home on a regular basis.
• Supporting with digital access & building confidence skills & motivation to access the opportunities of the internet.
• Supporting the person outside of their home e.g., by accompanying them on a walk, to the shops, to a café, garden centre, theatre or cinema or other social activities / community groups.
• Where appropriate, supporting the older person to access other services through information and signposting or referring to the Companion Service Coordinator for support.
We are looking for the following skills/interests:
• Individuals with a genuine interest in the wellbeing of older people who are committed to volunteering on a regular basis.
• Commitment to complete our Volunteer Report Form accurately and regularly.
• Ability to travel for visits in the local community either by car or public transport for those volunteers who choose to participate in this type of activity.
• Digital literacy for those volunteers who choose to participate in this type of activity.
Please do note, however, that at the moment we are not looking for Volunteer Telephone Companions.
We are looking for volunteers with good daytime availability in specific areas of Nottingham and Nottinghamshire.
Please contact the volunteering team for further information on where specifically in Nottingham and Nottinghamshire.
The client requests no contact from agencies or media sales.