Assistant volunteer manager jobs
Contract Type: Fixed-Term of 9 months. Full-time, 35 hours per week. Hybrid - 2 days in office.
Location: London, Old Street
Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40+ year history. Over the last two years support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP, including individuals, trusts, foundations and corporates. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation by 2028, the supporter care team will play a vital role in enabling over one million Palestinians to access improved healthcare annually by 2028.
At the heart of our ambitions is a focus on building lasting, meaningful and positive relationships with our supporters. We are committed to demonstrating the importance and value of every supporter and ensuring that all supporters have positive and professional experiences whenever they contact MAP.
About the role
MAP is seeking an experienced Supporter Care and Database Assistant to join our Supporter Care team, working across Fundraising and other directorates in MAP to provide supporters who contact MAP with exceptional supporter care through enquiry handling, and income thanking and processing. Maximise long-term support by ensuring every supporter feels valued at MAP. Support the Fundraising and Marketing Team with the maintenance of customer records and transactions using MAP's fundraising database: Microsoft Dynamics.
About You
You’ll bring proven experience as a supporter/customer care expert, with strong knowledge of supporter care best practice. You’ll enjoy talking to supporters regularly and be confident in managing communications, taking time to understand supporters and making sure they feel genuinely valued and appreciated. You’ll be highly organised, collaborative, and committed to MAP’s mission and values. You’ll also take pride in delivering excellent supporter care at the highest standards whilst ensuring donations and data are handled accurately, securely and in line with agreed policies and processes.
RECRUITMENT PROCESS
Interviews will take place on Microsoft Teams.
How to Apply
Please submit your CV before the deadline of 08:00am GMT on 2nd March 2026.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
About Medical Aid for Palestinians
Medical Aid for Palestinians (MAP) works in partnership with Palestinian communities to uphold their rights to health and dignity. We do this by developing effective, sustainable and locally-led healthcare services, providing medical aid during emergencies, and campaigning to break down the barriers to Palestinian health and healthcare today and for the future.
MAP has a zero tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.
The client requests no contact from agencies or media sales.
Digital Change Manager
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Reporting to: Digital Transformation Lead
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Employment Status: permanent 28 hrs/week (flexible)
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Location: Home based
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Level: Managerial (Band 6)
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Salary: £32,859 fte per annum plus excellent pension & benefits
Role purpose
Adoption UK is undertaking a major digital transformation, initially focused on CRM and Website developments. Our Digital Transformation Team will drive this change programme, working with colleagues and external digital partners; and subsequently deliver our on-going digital strategy implementation and development.
You will support the Digital Transformation Lead to refine and implement Adoption UK’s digital strategy, to deliver our digital transformation project. Working with internal and external stakeholders the team will ensure that the project’s vision and scope meet the business and operational needs of the charity. An important part of your role will be to work collaboratively with colleagues across the organisation and particularly with our Marketing and Communications team to integrate digital into all current and upcoming projects.
We’re looking for someone who has experience of project working in a digital environment, particularly within website and CRM implementation.
Background – our digital transformation
Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication and data silos; resulting in data management and website functionality that don’t meet all our users’ needs. We’re changing all that by:
- Investing in our customer-facing website and data management systems; connecting all our divisions and services, delivering integrated systems that provide a positive customer and stakeholder journey.
- Developing the next generation of digitally accessible services
- Extending our in-house digital capability to support continuous delivery.
Key accountabilities:
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Support the Digital Transformation Lead to implement the charity’s digital strategy.
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Coordinate data and content activities, including migration between platforms, to deliver our website and CRM digital transformation programme.
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Utilise and maintain relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to:
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embed digital first principles and best practice.
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Train, coach and mentor colleagues to be effective users of our CRM and website.
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Progress opportunities to increase our digital capability and integrate digital into our current and upcoming work.
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Utilise the digital performance assessment framework to monitor compliance with digital and data best practice standards.
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Assist in maintaining our data security standards compliance, participating in quality assurance activities.
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Work collaboratively with our external digital and IT partners.
Essential Criteria
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Significant experience of website and CRM implementation and data/content management.
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Good general knowledge and experience of organisational IT systems, including cloud and M365 applications.
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Excellent verbal and written communications skills. Able to convey complex or technical information simply and clearly.
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Experience of IT/Digital supplier engagement. Able to engage effectively with both technical and non-technical stakeholders.
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Experience of working in a digital project/change environment.
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Ability to work under pressure and to respond quickly to changing circumstances and to tight timetables
Desirable criteria
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Experience of working in an organisation which uses agile development methodologies.
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A strong understanding of the National Cyber Security Centre principles and approach and General Data Protection regulations principles, audit and compliance.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
- Kensington Episcopal Area, Diocese of London
- Permanent
- 4 days per week (plus an additional 1 day per week for the first 18 months)
- Location: Flexible, with at least one day per week in the Twickenham office (Regal House)
- No DBS is required for this role
Do you thrive on organisation, relationships, and meaningful work?
We are seeking a highly capable and warm-hearted Personal Assistant to the Archdeacon of Middlesex to play a central role in supporting ministry, mission, and parish life across one of the most vibrant and diverse parts of the Diocese of London.
This is a richly varied role combining high-level PA support, administration, project coordination, and relationship management — perfect for someone who enjoys juggling priorities, working with people, and being the calm, organised presence at the heart of a busy office.
About the Role
You will provide comprehensive PA and administrative support to the Archdeacon of Middlesex, working closely with clergy, churchwardens, parish officers, and diocesan colleagues. Your work will directly support local churches across West London, helping parishes flourish, buildings be cared for, clergy supported, and key diocesan processes run smoothly.
We are looking for someone who:
- Has proven experience as a PA or administrator
- Is highly organised and confident juggling priorities
- Is comfortable communicating with diverse communities
- Is proficient with Microsoft 365
- Has excellent written and verbal communication skills
- Is empathetic, relationally intelligent, and discreet
- Has experience working with budgets
- Is supportive of the values and mission of the Church of England
About Us
The Diocese of London serves over 18 boroughs north of the Thames. The Kensington Area reflects the extraordinary diversity of London. We are committed to being a diverse, inclusive, and welcoming organisation and encourage applications from under‑represented groups.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months of employment
- Season ticket loans for public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
To apply:
Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.
Interviews will be held in-person at Causton Street, SW1P 4AU, on 6th of March 2026.
For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.
For every Londoner to encounter the love of God in Christ



The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
The Office Manager is responsible for the smooth running of our renovated, spacious open plan office, ensuring that it is welcoming, safe and inclusive. The postholder will lead on day-to-day office management, health and safety, and contribute to a high-quality employee experience in the office and working from home.
You should have demonstrable experience in office management and knowledge of, or ability to learn quickly about, property and office facilities management. You will be confident in managing Health and Safety in the workplace and maintaining supplier relationships. A person-centre approach and strong communication and interpersonal skills, along with the ability to prioritise effectively, are also key. The role involves managing a small portfolio of non-office properties, so an understanding of landlord responsibilities would be an advantage.
The role is part-time, 28 hours over 4 days per week. We would also be open to this being worked over 5 shorter days. The role is majority office based due to the responsibilities of the role, with a minimum 3 days per week in the office, with the option of some home working. The postholder will be responsible for ensuring in-person coverage across the working week in conjunction with a part-time Facilities and Office Assistant.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. In line with this, there are many inclusive features to our office, and there is no dress code.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working and some hybrid working is available in this role. If you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting the Careers page on our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS check will be required for the successful candidate.
Closing Date: Sunday 1 March, 23:59
Interview Dates: week commencing 9 March (first interview on Teams, second interview in person
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Trust is an education charity with over fifty years’ experience in international volunteering for young people. We organise challenging, long-term placements for 17–25-year-olds with partnership organisations in Africa, Asia and the Americas.
We annually select up to 200 young people from across the UK for immersive and focused teaching and youth development projects around the world. Our Volunteers are provided with training and support before, during and after their international placements and return home with broadened horizons and an impressive range of transferable skills, true Global Citizens.
We are looking for an enthusiastic, creative and organised Digital Marketing Assistant to join our digital engagement team. This new role could be ideal for someone starting their career in digital communications, content creation or marketing.
As our Digital Marketing Assistant, you will support the day-to-day delivery of our digital content across social media, our website and other online platforms, telling the stories of our Volunteers and the impact of our work at Project Trust. You will support our digital marketing activity and fundraising campaigns, contributing to our digital engagement strategy. You will also be involved in wider organisational activities working directly with young people.
The role is home-based with some UK travel and the occasional requirement to work evenings and weekends.
Main areas of responsibility include:
· Collect stories, quotes, photos and videos from Volunteers before, during and after their placements
· Create engaging content and share on Project Trust’s social media channels (including posts, stories, reels, and simple graphics)
· Support digital campaigns to promote Volunteer opportunities, increase applications and fundraising
If you are passionate about youth development and want to use your digital skills to inspire the next generation, apply now.
DIGITAL MARKETING ASSISTANT
Responsibilities & duties
Digital content and communications
· Create engaging content for Project Trust’s social media channels (including posts, stories, reels, and simple graphics)
· Help plan, draft and schedule content in line with marketing and fundraising campaigns and key dates
· Support with maintenance and updating of Project Trust’s website
· Create digital assets such as images, short videos, blog posts, and email content
· Create content for and distribution of our newsletters
Story gathering and impact
· Collect stories, quotes, photos and videos from Volunteers before, during and after their placements
· Turn these into compelling digital content that shows the impact of Project Trust’s work
· Curate our library of digital content
· Support basic reporting on digital engagement and audience response
Volunteer recruitment and applications
· Develop digital campaigns to promote Volunteer opportunities and increase applications
· Assist with keeping application-related web pages and digital recruitment materials used up to date
Team and organisational support
· Work closely with the Digital Engagement Coordinator and Volunteer & Schools Engagement Team to support campaigns and day-to-day digital activity
· Contribute to wider organisational work with young people directly, such as Volunteer selection, training, pre-departure briefings and ongoing Volunteer support where needed
· Participate in events such as virtual open evenings and in-person sessions
Miscellaneous
· Administrative tasks associated with all of the above
· Within the job holder’s skills and abilities, support the Digital Engagement Co-ordinator and Volunteer & Schools Engagement Manager as required in other tasks or activities which contribute to the achievement of Project Trust’s objectives and its development
· Travel to attend meetings elsewhere in the UK, plus some evening and weekend working, required
Essential skills
· A demonstrable genuine interest in digital media, social platforms and storytelling
· Experience in creating content for social media, blogs or websites (this could be personal, voluntary or from studies)
· Good written communication skills and attention to detail
· Creativity and willingness to try new ideas
· Ability to organise your time, work independently and manage multiple small tasks
· An interest in international volunteering, youth development or the charitable sector
· Ability to travel to other parts of the UK as required
· Ability to work remotely from an appropriate home base
· Willingness to undertake work outside standard office hours
· Commitment to Project Trust’s purpose, approach, ethos
Desirable
· Understanding of running and supporting digital advertising, such as paid social or search ads (eg setting up campaigns, monitoring performance or supporting optimisation)
· Skills in tools such as Canva, Adobe, social media platforms or content management systems
· Knowledge of analytics tools (eg platform insights, Google Analytics) and an interest in using data to improve content
· Interest in photography, video or design
· Marketing or digital marketing qualification
Conditions of Service
The appointment will be made subject to Project Trust’s detailed terms and conditions of employment. Candidates should be aware that:
· The post holder will be required to obtain an enhanced Disclosure Scotland check (PVG)
· Any offer of appointment will be made subject to the receipt of satisfactory references
· The post holder must have the right to work in the UK
If you are passionate about youth development and want to use your digital skills to inspire the next generation, apply now.
How to apply
Download the job pack and return completed documents by 4 March 2026.
Please don't use AI in your applicaiton.We want to hear about you, your genuine interest in the role and why your skills, personality and values make you a great fit for the role.
First round interviews will take place in the week beginning 9 March 2026, on Microsoft Teams. Short-listed candidates will be asked produce a piece of work as part of the selection process.
Please note, we will be reviewing applications as they are received and reserve the right to close the advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.
The start date is late March/early April 2026.
Project Trust recognises the positive value of diversity and we welcome applications from people of all backgrounds.
Project Trust empowers young people to develop their confidence, resilience, awareness and leadership skills in cross-cultural exchange.
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for an Assistant Site Manager in the South East (Berkshire, Buckinghamshire and Oxfordshire). The role forms part of the Southeast Region’s Operations team and involve working closely with the two Site Managers responsible for Berkshire, Buckinghamshire and Oxfordshire. Together, you will support the management of the Woodland Trust’s sites across these three counties.
The Role:
• To assist in the delivery of woodland management works by supporting the management of site-based contracts, supervising contractors, and working alongside volunteers
• To support the review of woodland management plans, including carrying out Woodland Ecological Condition Assessments, herbivore impact assessments and site surveys
• To implement WT Health and Safety policy on sites, including tree safety inspections, site risk assessments, monitoring of work and appropriate recording of visits
• To support the Trust’s engagement with visitors and the communities at key sites across the 3 counties, and support across the SE region as required
• To assist with the effective communication of estate-based information and stories, to support our local communication plans
• To ensure works adhere to FSC, FISA and Woodland Trust policies, standards and procedures
• To assist other staff in delivering the WT’s business and projects on the estate, for example by supporting corporate and legacy events and VIP visits
• To assist in delivering the WT’s business and projects on the estate, for example by supporting corporate and legacy events and VIP visits
• To maintain effective and regular communication with site managers for Berkshire, Buckinghamshire and Oxfordshire, and to maintain an up-to-date record of activity
The Candidate:
We are looking for candidates who have the following:
• You’ll have experience of land-based management in the forestry or nature conservation sector
• Proven experience of community engagement and or volunteer management.
• Experience in being results focused - self-motivated, flexible and well organised, you will be able to demonstrate experience of prioritising and meeting targets to tight deadlines. You will have a ‘can do’ positive approach and be comfortable working independently and remotely, and able to respond and resolve to any site-specific issues as and when they arise, promptly.
• Experienced in working collaboratively across multiple teams
• You’ll be IT literate, with MS Office experience, and proficient in the use of Aps on mobile devices
• Proven communication skills, both verbal and written, and the ability to represent the WT, both internally and externally, in a professional, competent and positive manner.
Qualifications:
• Qualified to HNC/Level 4 in forestry/countryside management or a related field.
• A full driving licence and the ability to undertake regular travel across Berkshire, Buckinghamshire, Oxfordshire and other parts of the Southeast region. A company vehicle will be provided for this role.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on the 12th March 2026.
The client requests no contact from agencies or media sales.
We are looking for a Legacy & In Memory Fundraising Assistant to provide care and cultivation of In Memory donors, Legacy pledgers and enquirers by acting as first point of contact for these supporters and delivering ongoing one-to-one stewardship across various touchpoints including face to face, over the phone and via written correspondence.
You will support the Legacy & In Memory Fundraising Team to achieve its aims and objectives through undertaking key administrative tasks and assisting with the delivery of the team’s projects including marketing campaigns, supporter events and internal promotion of Legacy and In Memory messages to a range of audiences and stakeholders.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 22nd February 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Date(s): One round interview (in person) w/c 2nd March 2026
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As Deputy Shop Manager at our shop in Skipton, you will manage the day-to-day operation of the shop in the absence of the Shop Manager, including managing a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures. You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.
Specifically, you will:
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Play an active part in running our shop in Skipton, supporting the Shop Manager in implementing processes and ways of working.
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Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity.
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Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation.
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Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a positive retail environment.
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Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received).
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Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
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Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
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To ideally be educated to GCSE level or equivalent but not essential.
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Experience of managing people/volunteers including recruitment and development.
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To be highly organised with good time management skills.
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To be able to prioritise workload and meet deadlines.
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To be able to use own initiative.
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To be resilient and adaptable to change.
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To have good planning, guiding and motivation skills to successfully achieve targeted income is desirable.
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A willingness and ability to occasionally travel across the Yorkshire region as needed for training sessions and team meetings.
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A willingness and ability to safely lone work.
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A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
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A check on your employment history, by seeking two references
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A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
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To undertake an enhanced DBS check.
Please note, this role is not eligible for a visa sponsorship.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 3 March 2026. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer.We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
We are seeking an Assistant Shop Manager for our busy Highgate charity shop. This hands-on retail role is ideal for someone who enjoys charity retail, thrives on initiative, is motivated to take on responsibility for shop performance, and is passionate about working with volunteers and supporting a meaningful cause.
About the role
- Support the Shop Manager with the day-to-day running of the shop, taking an active role in maximising income and Gift Aid.
- Provide consistently high standards of customer and donor service, creating a welcoming and inclusive atmosphere.
- Drive sales, maintain strong retail and merchandising standards, and contribute to meeting targets.
- Oversee stock processing: sort, quality-check, price, rotate, and creatively merchandise items.
- Assist in recruiting, training, motivating, and supporting a diverse team of volunteers and trainees.
- Take on supervisory and leadership responsibilities in the Shop Manager’s absence.
- Carry out cash handling, till reconciliation, banking, and basic admin, including Gift Aid systems.
- Ensure compliance with health and safety, safeguarding, trading standards, and charity retail policies.
- Promote the charity’s mission in the local community and support local fundraising and promotional activities.
About you
- Retail experience with responsibility for sales and operations, ideally in a charity or not-for-profit environment.
- Experience supervising, supporting, or closely working with volunteers or staff.
- Experience of targets and understanding how shop income supports charitable services.
- Strong organisational skills and ability to prioritise in a busy environment.
- Confident communicator who can motivate and encourage others.
- Comfortable using basic IT (till systems, email, spreadsheets, Gift Aid platforms).
- Positive, proactive, and flexible, with a hands-on approach to shop work.
- Able to work on a Rota including weekends and occasional bank holidays.
Shop Manager
Service: Relate at Family Action
Location: Warwick
Hours: 37.5 hours per week (full-time)
Salary: £13.10 per hour
Contract type: Permanent
We are looking for a talented Shop Manager who is an enthusiastic self-starter, with a passion for charity retail, to manage our Warwick shop on a full time (37.5 hours per week) basis.
Who we are
Relate is a leading relationships service, offering counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, at all stages of life. We also provide expert training for relationship support practitioners.
Relate is now part of the family charity, Family Action. Supporting people through change, challenge or crisis, we protect children, support young people and adults, and offer direct, practical help to families and communities. It’s what we’ve done for over 150 years. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. With Relate at Family Action, we work to support the creation of secure foundations for children and young people, and safe, supportive relationships for all.
We currently manage 11 shops located within 5 regions across the UK. Our shops generate income to support the work of Relate. The shops are managed by paid Shop Managers, supported by Assistant Shop Managers/Sessional Workers (Retail Assistants) and our amazing Shop Volunteers.
What are we looking for?
• Charity retail experience preferred
• Experience of customer care
• High levels of organisational skills
• Highly focussed on maximising sales
• An eye for detail
• A sound track record in achieving targets and delivering success
You will be responsible for the creation of a warm and welcoming environment for customers, volunteers and donors, with a view to maximising sales, profits and Gift Aid to support the work of Relate at Family Action.
The successful applicant will be required to work flexibly for 37.5 hours each week (5 days per week including Weekends) across a 7 day trading week, Monday to Sunday.
What will we offer you?
We offer flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. We have six staff diversity networks that offer peer support and contribute to the strategic development of EDI; Accessibility Network, Anti-Racism and People of Colour Network, Gender Equality Network, Inter-Faith Network, LGBTQIA+ Equality Network and Parents and Carers Equality Network. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.
Our commitment to Equality, Diversity & Inclusion:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
To Apply:
· Click the ‘Apply’ link below and fill out our digital application form
· Closing Date: Thursday 26th February 2026
Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Are you someone who is excited about charity retail, fashion, who can use their initiative? Do you have experience managing a retail team? Yes, then please keep reading as we may have the role for you.
We are excited to be looking for an Assistant Shop Manager to work in our Loughborough Shop for 37.5 hours per week.
We are looking for a passionate and motivated person to help our store reach full potential.
As an Assistant Shop Manager you will:
- Help develop in store systems and promote donations and sales to maximise profits
- Be representing Mencap as an efficient and charitable organisation by ensuring that your actions reinforce the Mencap aims and values
- Strive to ensure stock is generated from the local area and donors
- Sign up donors to the Gift Aid scheme and ensure maximum income is achieved through Gift Aid
- Be responsible for achieving profit targets by ensuring sales are maximised and the cost are effectively managed
- Maintain the store to a high standard of presentation throughout.
- Build an effective volunteer team and provide training, development, work reviews and appraisals to paid staff and volunteers
- Be responsible for all financial and cash handling and health and safety.
To be a successful Assistant Shop Manager, you will be:
- An experienced assistant manager or Supervisor with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience.
- Have a flexible approach to working hours and days including working weekend and Bank Holidays as appropriate.
- Willing to travel to occasional team meetings, training events and in the initial growth of the new retail train assisting with setting up other new stores.
- Passionate about the Mencap values and will strive to ensure our Retail brand is successful.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.
If this sounds like the perfect next step in your retail career, don’t wait, apply now with an updated CV. Applications close on 28th February, with interviews to follow shortly after.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Since our conception in 2004, parkrun has evolved into a global social movement with a vibrant and inclusive community at its core. As of 2024, we have recorded over 100-million instances of walking, jogging, running, and volunteering.
Our mission is to transform lives by empowering people to be active, together, outdoors in their local community; and to protect parkrun for the generations to come. Each and every weekend, we deliver free, weekly timed events that people of all ages and backgrounds can join in. By tackling barriers to participation, we encourage communities to come together and embrace regular physical activity.
Now in its 21st year, parkrun spans over 2,700 locations in 23 countries with more than 11 million people registered, and counting.
And we have really only just begun.
Brief role description:
This job acts as a ‘secretariat’ function for the Global Board, sub Committees and Senior Leadership Team, ensuring the timely preparation of agendas, collation and circulation of papers, minuting meetings and managing action points. This role also supports the recruitment and annual evaluation of trustees, the management of terms of office and any association board administration.
The Executive Assistant & Board Administrator will also provide executive assistant support to the CEO including diary management, logistics and travel, as well as supporting office management and the administration of SLT, staff and volunteer meetings, events and off sites.
Main responsibilities:
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Deliver high quality, timely administrative support to the Board and sub-committees, working with the CEO, Head of Governance and Board and Committee Chairs. Provide exemplary executive and administrative support to the CEO to ensure the management of diary commitments, travel, schedules and workflows.
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Provide organisational and logistical support for key management meetings including SLT, Global Townhalls and other meetings, including effective management of forward work plans, agendas and actions.
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Provide support and coordination of meetings, agendas and action points as necessary with other key strategic projects across the organisation as the need arises.
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Keep records relating to work activities and be able to use this swiftly to produce meaningful management information that can inform the organisation’s decision-making.
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Creation and delivery of engaging reports, presentations, and activities for different internal audiences (from front-line staff to director/CEO/board level, as well as for external stakeholders).
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Lead or collaborate in the organisation of team off sites, events or away days including travel, accommodation, diary management, taking/distributing meeting notes/actions and the coordination and provision of support documents (e.g. files, reports, minutes, meeting papers).
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Support subsidiary boards as needed with minute taking, governance support and reporting.
Essential experience requirements:
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Significant experience of providing high level executive support to a CEO or Director
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Experience of minute taking and governance administration and/or Board Secretariat
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A track record of managing event or meeting logistics
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Experience working independently and as part of larger teams
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Experience working with confidentiality and discretion
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Able to undertake a mixture of duties to a consistent high standard
Desirable experience requirements:
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Experience in the third sector
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Experience of Office Manager duties & responsibilities
Most relevant skills:
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Attention to Detail: Able to process detailed information effectively and consistently
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Demonstrate high levels of discretion and confidentiality
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Organisation: Able to determine goals and priorities and to accurately assess the actions, time and resources needed to achieve those goals
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Priority Management: Able to manage multiple projects and campaigns simultaneously and work to tight deadlines
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Adaptability: Able to easily adjust to changing circumstances and a growing organisation
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Able to use a variety of IT systems and tools, such as Google workspace
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Communication: Able to talk and work with people at all levels of seniority in a professional and mature manner, with sensitivity and diplomacy, across the whole parkrun network; and be confident in producing effective written communications
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Initiative: Able to be proactive, take initiative and take steps to improve ways of working seeking support where necessary
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Demonstrate a growth mindset, with a desire to improve and learn new skills.
parkrun Limited is the company responsible for delivering parkrun in the UK.



The client requests no contact from agencies or media sales.
37 hours per week
We offer hybrid working (3 days per week in the office, 2 days working from home plus an occasional non-team day in the office)
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Internal Communications Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As an Internal Communications Assistant, you will play a vital role in supporting the charity’s Internal Communications function. Working closely with the Internal Communications Manager and the wider Communications team, the successful candidate will engage employees with the work of the charity, shining a light on the impact it has on Yorkshire and beyond.
Reporting to the Internal Communications Manager, the role will support the delivery of the charity's strategy and align with the charity’s values. This will include generating content and supporting employee engagement initiatives and events.
Specifically, you will:
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Help keep the charity’s intranet up to date, making sure it always contains the most up-to-date charity news, information and resources.
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Write and proof-read articles and other messages for use internally.
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Support with the organisation and delivery of internal communication campaigns and events.
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Assist in creating engaging content for internal newsletters, employee briefings, and digital channels (e.g. Intranet and Teams).
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Represent the charity when communicating with employees, volunteers, and the public, acting as a brand ambassador and upholding the charity’s values.
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Support and undertake target audience research to support communication activity.
About You
To be considered for this role, you will need:
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Proven experience working in a communication role.
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Evidence of continued professional development relevant to the role.
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Knowledge and / or qualification in a vocational or communications field (degree not essential).
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A relevant, recognised communication qualification is preferred but not essential.
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Excellent communication skills, both verbal and written, with an ability to use active listening skills and write professionally for different audiences.
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Strong organisational skills and ability to perform work to an extremely high level of accuracy and professionalism, paying close attention to detail.
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Ability to present data and information in a way that is meaningful to others.
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Happy to work independently and ask for support where needed, but also work with, and support colleagues to work towards a common goal.
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Ability to effectively prioritise workload to ensure the successful delivery of the role.
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Confident with Microsoft SharePoint, Teams, and associated apps.
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A collaborative team player who shows flexibility and an eagerness for new challenges.
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Strong stakeholder management and relationship-building skills.
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Comfortable sharing ideas, insights and learnings with colleagues to help the charity continually learn and improve.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 2nd March 2026. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer.We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Manager - Wimbledon
Permanent, 35 hours
Starting full-time salary £23,581.58 a year + an additional £2,000 market supplement.
Wimbledon shop - 84 The Broadway, London, SW19 1RH
Join Our Community
Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career?
If so, this could be the opportunity for you.
The role
As Shop Manager of Scope’s Wimbledon shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different
In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:
· Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.
· Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms
· Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team
· Work collaboratively with the Assistant Shop Manager
For more information about the role’s responsibilities, and the skills and experience required please visit our website.
About you
We’re looking for someone who has:
· Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.
· Commercially aware and able to spot opportunities
· Be able to lead and support people
· Customer-focused, with a can-do attitude
· A team player with strong work ethic
· Accurate and detail-oriented
· IT literate and numeracy skills
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
Please make sure you explain in your application, with examples, how you can meet these important skills.
Working in our shops
Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.
Shop hours
Scope shops are open every day. Some weekend and Bank Holiday cover is needed.
Full-time: 35 hours per week, five days out of seven
Part-time: Weekly hours on a seven-day rota
Additional Information
In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.
You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.
Anonymised applications
We use an anonymised shortlisting process as part of our commitment to equality, diversity, and inclusion. All advertised vacancies require a CV and the completion of a short application form.
Our values
Pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Our promise to disabled people
We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.
As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).
If you need any changes or support during the recruitment process, please email us via our website.
You can also find more details about asking for adjustments at interview on our website.
Important to know
· You must meet all the essential requirements listed in the job description.
· If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.
Equality, Diversity and Inclusion
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 35 days annual leave
· flexible working (where we can)
· company pension
· excellent training and career development
· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm GMT on Friday 30 January 2026.
Salary: £38,346 -£42,544 per annum (depending on experience and skill level)
Contract length: Permanent
Location: Remote/ Hybrid – Oxfordshire preferable but open to other locations within catchment area, flexible working.
Responsible to: Programme Manager Catchment Partnerships, or directly to Assistant Head of Improving Rivers / Head of Improving Rivers
About Thames21
Thames21 is an environmental charity which works across London and the Thames Basin to deliver high-impact nature-based solutions to the climate and biodiversity crisis by restoring rivers, whilst also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them.
Diversity at Thames21
Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this.
Purpose of the job
To drive forward Thames21’s ‘Thames Valley’ (broadly Oxfordshire/ Buckinghamshire/ Berkshire) catchment areas programme in line with our 5-year plan and future strategies ensuring appropriate integration across Thames21 and partner organisations. This includes building and sustaining a team to reduce diffuse pollution, increase biodiversity, improve water quality, and support agricultural businesses to deliver environmental improvement works and nature friendly farming practices.
The postholder requires operational experience and knowledge at catchment scale as well as project and people management experience. They will take a strategic overview of the programme and guide our growth in the thematical and geographical area, with a particular focus on the following outcomes.
- Work with 20 farmers each year to reduce diffuse pollution at source and flood risk.
- Offer advice on nature-based solutions and grant funding to farmers and landowners.
- Plant 30,000 trees annually.
- Input and support the achievement of other applicable 5-year plan targets. i.e. River restoration and catchment scale monitoring.
- Increase Thames21 presence in the Thames Valley, identifying opportunities, supporting, and complimenting the work of other NGOs and regional Rivers Trusts.
The role is a relatively new area of work for Thames21 and may consist of supporting a range of projects and programmes including Catchment Partnerships, Farm Clusters and Natural Flood Management.
Finally, the postholder will take a lead in progressing Thames21’s resilience strategy i.e. working closely with the Fundraising Team, the Catchment Partnership Team, and partner organisations to increase private and public investment to deliver healthy resilient rivers and catchments.
Additional requirements may include supporting other Thames21 projects and funding applications, as the need arises.
Main Duties and Responsibilities
You will oversee and manage the delivery of diverse projects. You will also develop your team’s scope, strategy and action plan in order to grow the team to deliver 5-year plan targets work closely with expert (e.g. statutory bodies, authorities, NGOs and academics) and non-expert (e.g. community groups and volunteers) stakeholders to develop, fund and deliver projects within the catchments, and oversee their management. You will also work closely with the Assistant/ Head of Improving Rivers and other members of the Thames21 team to develop funding applications and steer the direction of the catchment areas.
Tasks include:
· Programme Development & Integration
Develop and expand the Thames Valley catchment programme in line with Thames21’s 5-year strategy, ensuring integration with other teams.
· Funding & Financial Management
Secure diverse funding sources and manage project budgets, including financial reporting and cost tracking to meet objectives.
· Project & Risk Management
Lead project delivery, monitor progress, and identify risk mitigation strategies to ensure continued success.
· Team Leadership & Staff Development
Manage and support staff through training, appraisals, workload balancing, and adherence to health and safety requirements.
· Stakeholder Engagement
Build and maintain relationships with internal teams, funding bodies, landowners and other external stakeholders.
· Technical & Farm Advisory Support
Provide farm advice, generate reports (including GIS mapping), and maintain a database of visits and environmental opportunities.
· Catchment-Based Approach Advocacy
Promote and apply catchment-based principles internally and externally in water and land management.
· Health, Safety & Compliance
Ensure compliance with health and safety policies and broader regulatory requirements across all projects.
· Information & Data Management
Maintain accurate documentation and project data systems, supporting transparency and accountability.
· Promotion & Communications
Support production of publicity materials and represent Thames21’s work to broader audiences.
Other Duties
This job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.


