Associate Finance Director Jobs in Camden, Greater London
JOB DESCRIPTION
Title of Post: Financial Assistant
Responsible to: Head of HR & Administration
Hours: 32 hours per week
MAIN PURPOSE OF THE JOB
The main responsibility of this role is to assist the Head of Resources in the efficient and smooth running of financial functional activities of the charity.
DUTIES AND RESPONSIBILITIES
1. Process and prepare financial and business forms for the purpose of checking account balances, facilitating purchases, etc.
2. Perform routine calculations to produce analyses and reports as requested by the Head of Resources and assisting in developing and maintaining all financial reporting within the charity.
3. Assisting in the preparation and maintenance of the charity’s annual income and expenditure budget.
4. Assisting in monthly bank reconciliations and other balance sheet accounts.
5. Dealing with finance related queries from staff, senior management, supporters, and suppliers.
6. Maintenance and reconciliation of direct debits, standing orders and other online donations.
7. Supporting the financial controller in the planning and preparation of statutory accounts and the annual audit.
8. Ensuring accurate gift aid records are maintained for supporters and conducting the annual gift aid claim.
9. Assisting in the maintenance of all accounting records on an ongoing basis to ensure:.
a. All income and expenditure are properly approved, banked and processed in a timely manner.
b. Monthly cash/cheque management and bank reconciliations are carried out and recorded.
10. Undertaking any other accounting duties that may be required and providing cover when other staff are absent.
PERSON SPECIFICATION
Required Elements
- Ability to collaborate and work effectively with Stella Maris staff, volunteers, and supporters.
- Accuracy, numeracy, organisation, and strong attention to detail.
- Excellent mathematical skills.
- Integrity, honesty, and customer-service skills.
- Solid communication skills, both written and verbal.
- Superior attention to detail.
- Computer skills such as experience in working with spreadsheets and accounting software. Confident in using IT software such as Microsoft office suite (Word, Excel) and CRM databases.
- Ability to work flexibly and to use own initiative to meet demands of job.
- Strong commitment to team working, and an ability to build strong, mutually beneficial relationships with colleagues across whole organisation.
- Commitment to high quality service, best practice, and best value in all aspects of the charity’s operation.
Desired Elements
- Associate or bachelor’s degree in business, finance, accounting, or a related field.
- Knowledge of the wider UK charity sector.
- Experience of working with a CRM database is desirable.
- Knowledge of the wider UK/international maritime sector.
- Knowledge of the Catholic church.
- Experience of working in a UK charity sector.
- Understanding of the Vision, Mission, and Values of Stella Maris.
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.
The client requests no contact from agencies or media sales.
Salary: £31,200 to £35,700 per annum dependant on experience, plus excellent benefits
Location: Central London with flexible working
Hours: Full-time/35 hours per week
Contractual status: 6-month fixed-term contract
We are looking for an organised, proactive and enthusiastic Project Coordinator to join us here at the Royal College of Radiologists (RCR).
Are you interested in a career in project management and looking for your next role? If so, the Project Coordinator position might be for you. The role will give you the opportunity to interact with every team within the organisation and support them in making changes to their applications and technology.
This role will play a crucial role in the success of our technology projects, ensuring all projects are effectively scoped, estimated, planned, communicated and managed. In order to achieve this, the post-holder will own the project standards that others will have to deliver to.
In addition to working closely with teams across the business, you will also have the opportunity to work with third-party suppliers to ensure that they are meeting the aims of the project.
What you’ll do:
- Ensure key stakeholders prepare business cases for investment in technology and software to agreed standards, advising them on process and changes or additions to business cases.
- In collaboration with the business lead, manage the development and delivery of technology projects, ensuring that it meets RCR’s required standards and supporting successful implementation.
- Ensure plans, risks and finances associated with project delivery are tracked as required and made visible for governance and portfolio management purposes.
- Use feedback and research to recommend improvements to RCR’s IT project management processes, implementing agreed changes.
- Support the Head of IT in the day-to-day management of invoices and of the IT budget, ensuring that spend is accounted for and managed according to RCR’s guidelines.
- Manage, administer and schedule regular board meetings. Follow up actions agreed in the board meeting, in partnership with the Head of IT.
What you’ll need:
- Experience of managing change and business and IT projects
- Experience of managing project budgets
- Effective interpersonal skills, including ability to provide support and guidance to colleagues across the RCR to both business and technical teams.
- Ability to identify improvements to ways of working and suggest solutions to problems.
This is an exciting opportunity to join a progressive and forward-thinking team and organisation. If you are interested in finding out more about the IT Project Coordinator role and the RCR please have a read of the candidate pack.
The closing date for applications is midnight on Sunday 9 June 2024. First stage interviews are due to take place on 13 June 2024, with final stage interviews scheduled for 19 June 2024.
The client requests no contact from agencies or media sales.
About Us
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
We are looking for an experienced ERP Programme Director to lead the successful delivery of MSI’s global finance and supply chain transformation programme. This programme will transform our capabilities and delivery across MSI’s 37 Country Programmes and Global Support Office (GSO) with the introduction of new Enterprise Resource Planning (ERP) technology, driving us forward to deliver our vital mission.
The Director will shape the overall programme from the outset, so that it is set up for success. The successful candidate will need deep transformation and ERP experience, delivering full ERP programme lifecycles in complex organisations like MSI. For the programme to be successful, building strong relationships with key stakeholders across MSI’s Country Programmes, Regional and Global Support Offices will be crucial.
The transformation programme has been approved and is currently at the inception stage, giving the ERP Programme Director the opportunity to make key strategic decisions that will shape the programme; such as the selection of an ERP technology solution best suited to MSI’s business requirements, appointing and onboarding a third-party implementation partner and to design and recruit the internal project team required to ensure success of the programme.
We anticipate a 3-year programme cycle with occasional international travel to MSI country programmes as required for the successful delivery of the programme.
For more details on the scope of the programme and the role, please review our job framework on our website.
About You
We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.
To succeed in this role, it is essential that you have the following skills:
- Leadership: You’re a proven senior leader, with a track record of guiding and developing teams to achieve success, including globally distributed teams and different cultures.
- Strategic thinking: You’re able to reflect organisational strategic goals and priorities and integrate these into a coherent delivery approach for the team
- Communication: You’re an excellent, influential communicator; you can convey complex, technical concepts simply and effectively, adapting your communication style to different audiences up to board level. You’re able to inspire Exec and senior leaders to get buy-in for programme priorities
- Analytical skills: You have an ability to analyse and interrogate complex challenges and problems. You know how and when to ask “the tricky questions,” ensuring you eliminate any ambiguity
- Problem solving: You’re able to create clarity, cut through detail, and make decisions even in difficult and opinion-heavy situations
- Organisation and prioritisation: You’re able to track progress across priorities, ensuring alignment with wider stakeholders and providing a clear steer to your team to deliver with quality and on time
- Proactiveness: You have an ability to identify and act on issues and opportunities before they become a risk to programme objectives
- Collaboration: You’re a team player and you consistently seek input from and align with senior stakeholders and your team. You inspire and coordinate collaboration across the organisation to ensure programme delivery.
- Technical skills: You have skills in a range of ERP solutions and associated technologies
- User-centred: You ensure that any new initiatives or technologies keep users at the heart
- Language skills: Fluent in business English, both written and verbal
To succeed in this role, it is essential that you have the following experience:
- Successfully delivered 8+ full-lifecycle ERP implementations in medium to large international enterprises. Experience with Microsoft Dynamics preferred but not essential.
- Strong track record in strategic transformation, change leadership and programme management delivering large programmes that have resulted in transformational change in the Finance and Supply Chain domain.
- Experience of overseeing complex multi-million pound programme budgets.
- International NGO and/or healthcare sector experience preferred but not essential.
- Experience driving operational efficiency in finance and supply Chain and implementing a framework for process standardisation and improvement.
- Experience delivering finance transformations involving shared service operating models.
- Extensive ERP vendor / system implementor contract management experience.
Formal Education / Qualifications
- Bachelor’s Degree in Computer Science, Information Systems, or related field expected, but we’d welcome applications from candidates with equivalent experience
- MSP, PMP or other relevant project or programme management certification expected
- Supply chain, logistics, or accounting certification preferred but not required
Personal Attributes:
We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity.
For this role, we’re looking for an individual who is:
- Pro-choice
- Able to empathise with and build relationships
- Innovative, with the ability to show initiative
- A quick learner who can pick up new skills quickly
- Positive with a can-do attitude
- Dependable and can self-manage
- Able to keep calm and work effectively under pressure
Location: London Support Office (hybrid working - 2 days per week in the office) or where any MSI country programme operates, preferably UK or Africa.
Full-time: 35 hours a week, Monday to Friday (UK contracted hours).
Contract type: 3 year project
Salary: £80,000 to £100,000 per annum commensurate with experience, for UK based candidates. Discretionary bonus + benefits. For all other locations the salary will be in line with the national context.
Salary band: BG12 MP
Closing date: 31st May 2024 (midnight GMT+1). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
CARE International is a leading humanitarian organisation fighting global poverty. Founded in 1945, we seek a world of hope, inclusion, and social justice, where poverty has been overcome and all people live in dignity and security. Today, we operate in over 100 countries around the globe to save lives, defeat poverty and achieve social justice. We place special focus on women and girls, because women’s rights are human rights, and we know that we cannot overcome poverty until all people have equal rights and opportunities. CARE is non-religious and non-political, allowing us to deliver humanitarian and development assistance to anyone in need regardless of race, gender, ethnicity, age, religion, political view or sexual orientation.
With a refreshed organisational strategy and a new Chief Executive, it’s a great time to join CARE as we embark on an exciting period of growth and change. After a period of challenge and transition we are in a stronger position. Your work reforming the risk and control environment, and delivering a long-term financial strategy, and a comprehensive Financial Improvement Plan, will create the enabling environment for the organisation to achieve its strategy goals. Your commercial acumen and financial analysis and planning ability will support ensuring we diversity our income and create a sustainable financial base, whilst driving a locally led development agenda.
We are looking for someone who is excited by the opportunity and challenge to deliver these improvements and can offer a clear vision and drive the creation of an efficient strategic value add finance, compliance, and governance department. As a member of the Senior Leadership Team and a key organisational leader, you will also have a strong role to play in building a positive, enabling, anti-racist, inclusive culture alongside your SLT colleagues and the Board of trustees.
A strong CARE International UK is needed now more than ever to influence for change in the UK and support our mission around the world.
Recruitment timings:
· Application deadline: Sunday 26th May
· Shortlisting: Monday 10th June
· 1st stage interviews: w/c 17th June
· 2nd stage interviews: w/c 24th June
To apply please send your CV and supporting statement by Sunday 26th May via the link. The supporting statement should be 2-3 pages maximum addressing the person specification and your motivations for wanting to join CARE International UK and make it the best it can be.
We are proud to exclusively partner with Allen Lane on the recruitment of this role. Please visit the Allen Lane site to find out more. For an informal conversation about the role, please contact Bryony Thomas via the agency site.
We are looking to recruit a Financial and Management Accountant- Commerical and Projects to join our team based in London. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £40,000 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future - using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.
Purpose of the Financial and Management Accountant role is to:
We are seeking to appoint a Financial and Management Accountant – Commercial and Projects for the Museum and its trading company (RAFMEL), as part of a small finance team. This is a varied role, encompassing a wide range of financial responsibilities, and the successful candidate will act as business partner to the RAFMEL commercial teams and Museum project leads, providing reporting and analysis to support decision-making, developing monthly performance reports to monitor progress and investigate variances, whilst also being responsible for day-to-day financial operations.
The successful candidate will be a qualified or part-qualified accountant with the ability to work independently and collaboratively with the small finance team and build relationships with non-finance heads of departments. You will be experienced in working to deadlines and have an attention for detail required to produce accurate first-time reports. Proficiency in Excel is essential and experience working with Sage200 is highly desirable.
Key responsibilities of our Financial and Management Accountant include:
- Taking responsibility for preparation and first review of monthly management accounts (including income and expenditure statement, balance sheet, cashflow statement, funds summary, 3 salary summary) and performance reports for RAFMEL, in an accurate and timely fashion, including any associated commentary and key performance indicators (KPI)
- Being responsible for accurate recording of all income and expenditure associated with RAFMEL and the Museum’s major projects
- Reconciliation of daily takings sheets reports from both sites and accurate monthly reporting of income by activity
- Preparation and posting of all journals for RAFMEL, such as accruals, prepayments deferred income, salaries and payroll, intercompany transactions
- Developing and providing performance reports to monitor progress, investigate variances and update forecasts for major projects for the Museum & RAFMEL as required, taking ownership of the processes required
- Identifying and agreeing performance indicators with senior managers for the Museum and establishing the processes for collecting the data
- Supporting coordination of formal Internal Audit reviews across the Museum and follow up on actions identified, working with the Director of Finance & Resources and Senior Leadership Team
What we are looking for in our Financial and Management Accountant:
- Full Accounting qualification (ACA, ACCA, CIMA or overseas equivalents) or part qualified
- Experience with Sage200 accounting and reporting
- Is open and inviting of the views of others and is confident in constructively challenging views and proposals
- Communicates in a straightforward manner, demonstrating respect and acting with integrity and impartiality
- Recognises scope of own authority for decision making and empowers team members to make appropriate decisions
- Articulates the Museum’s purpose and objectives and supports their team to see their role within it.
- Actively shares experience and knowledge with team and, where appropriate, the wider Museum to develop understanding and knowledge
Closing date for applications: 5th June 2024 at 12 noon
Interviews will take place on: 12th June 2024
If you think you have what it takes and want to be part of this exciting journey, please click apply now to be re-directed to our jobs page where you can access the application method and details for the Operations Site Manager role. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.
Age UK are recruiting for a Finance Business Partner for our impactful Retail division.
Working as part of the FP&A - Retail team, this role is focussed around producing and delivering timely and accurate financial budgeting and analysis for the retail division which consists of ~270 charity shops across England and Wales with an annual turnover of ~£40m.
The purpose of the Retail Finance Business Partner role is to support the organisation in the delivery of strong performance and achievement of its financial objectives, through provision of insightful analysis and reporting, business intelligence and assessment of financial performance and risk.
This fantastic opportunity offers hybrid and flexible working between home and a central London co-working hub.
Please see job description for a full list of responsibilities.
Must haves:
* Professional accounting qualification - CIMA, ACA, ACCA or equivalent experience.
* Previous experience in a Business Partnering role with responsibility for the production of management information.
* Evidence of building successful working relationships externally and internally and at all levels of an organisation.
* Experience of working with staff at all levels of an organisation and with both financial and non-financial staff.
* Excellent IT skills, in particular Microsoft Excel, Word, PowerPoint.
* Experience of working in a dynamic and commercially oriented organisation. Charity sector experience is not essential.
* Sound commercial judgement and confidence in challenging assumptions.
* Ability to assimilate and analyse financial data, interpreting it to support business decision making.
* Able to establish priorities and consistently deliver accurate, timely and relevant data to tight deadlines.
* Excellent analytical and problem-solving skills, and excellent attention to detail.
* Excellent verbal and written skills with the ability to explain complex information to non-finance staff in a relevant and meaningful way.
Great to haves:
* Experience working with accounting packages. Saturn, Power BI, Jet and Navision an advantage but not essential.
* Experience of working in retail finance
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Background:
The Foreign, Commonwealth and Development Office (FCDO) Research Commissioning Centre (RCC) has been established to commission and manage quality, equitable research at value to inform international development priorities in the UK and globally. Led by the International Initiative for Impact Evaluation (3ie), the University of Birmingham, and a consortium of 17 UK and global research partners, the RCC aims to commission different types of high-quality research in FCDO’s key priority areas. The FCDO is expecting to deliver 20-30% of its total research budget through the RCC within a four-year time frame (total research budget was roughly £300m in 23/24).
The RCC has been operating since June 2023, working very closely with FCDO’s research teams through an early pilot phase. The key objectives of the RCC are to deliver ‘world class’ research commissioning processes and to build and manage a coherent R&D digital platform for the FCDO. These will promote equitable and streamlined access to FCDO funding and accelerate paths to research impact. This involves addressing the challenges associated with research bureaucracy, as highlighted by the Independent Review of Research Bureaucracy.
During the pilot phase the RCC has set up early processes and mechanisms ahead of the first research commissions, which launched in April 2024. Progress has been made to develop a digital platform for FCDO research and to build an R&D brand identity. We are now recruiting a full-time Director to lead the RCC through the next four years to implement the RCC’s vision, consolidate and deepen strategic connections across the consortium and wider networks within the sector, and direct and manage teams and resources towards delivery of a ‘world-class’ commissioning centre.
It is in this exciting context that 3ie seeks an outstanding candidate to serve as the Director to lead the Research Commissioning Centre. The Director will be supported by a secretariat and will report to the Executive Director of 3ie and to the Steering Committee of the RCC (this will include representatives from the FCDO, the consortium, and externals). The secretariat will include three units; an academic delivery unit, a programme management, due diligence, contracting and finance unit, and a stakeholder engagement, communication, and impact unit, and is projected to grow to 20+ positions over the course of the next 12 months. The Director will be a 3ie employee (or seconded from their existing institution) whose terms of employment are contingent upon the FCDO project financing their position.
The position covers a wide range of responsibilities including:
- Setting the strategic direction for the FCDO RCC and its role within the broader FCDO research brand to ensure the core objectives and vision are delivered
- Leading the FCDO RCC secretariat and operations within the Centre, including effective allocation of resources to implement workplans agreed with the FCDO
- Liaising closely with FCDO Senior and Programme Responsible Owners (SRO/PRO) and research team leads to identify and respond to research commissioning needs
- Oversight of all research commissions, including ensuring access to the right academic expertise and development and implementation of world leading processes for research commissioning
- Engaging and collaborating with other UK Government R&D funders and the broader research commissioning community to ensure the RCC adopts world class, ethical, inclusive, and impactful research commissioning practices
- Engaging with the wider RCC consortium to ensure synergies with and across partners are maximised and relationships within the network deepen, to build strategic partnerships and generate added value
- Regular engagement with FCDO leadership and reporting to the Executive Director of 3ie and the RCC Steering Committee
2. About 3ie
The International Initiative for Impact Evaluation (3ie) promotes evidence-informed equitable, inclusive, and sustainable development. We support the generation and effective use of high-quality evidence to inform decision-making and improve the lives of people living in poverty in low- and middle-income countries. We provide guidance and support to produce, synthesise and quality assure evidence of what works, for whom, how, why and at what cost.
We do so through evidence programmes, production of public goods, professional services, and support for institutional advancement initiatives. The evidence programmes include impact evaluations, implementation research, replication studies, systematic reviews, and evidence gap maps. Our work encompasses a wide range of topics, sectors, and themes, including health systems and services, nutrition, and related social sector programmes.
3ie is registered as a non-governmental organisation in the United States. We have offices in New Delhi, London and Washington, DC.
3. Role Summary:
The Director of the RCC will be responsible for the day to day running of the RCC and implementing the vision of the FCDO RCC as a leading, responsive, equitable and efficient funder and custodian of world-class, policy-relevant, and impactful research (addressing and) informing the global challenges of our time. The individual will do so through developing and nurturing the FCDO and 3ie (and consortium) partnership and oversee the strategic planning, implementation, and delivery of the FCDO RCC programme.
The ideal candidate is a visionary leader passionate about leveraging research for global development impact.
The position will be based in the UK/ London, on a remote work basis, but with regular in person interaction expected with the stakeholder teams.
4. Key responsibilities
4.1 Strategic Leadership and Vision:
- Define and implement strategic goals and ambition in alignment with the RCC’s vision and FCDO’s overarching research objectives
- Develop long-term strategies for scaling up research initiatives, with a focus on achieving measurable impacts on UK global development priorities
- Develop and promote culture of lessons learning and continuous improvement and innovation conducive to world class commissioning and cutting-edge research in FCDO’s key priority areas
- Report progress and strategic insights regularly to the Executive Director of 3ie and the RCC Steering Committee
4.2 Research Commissioning and Management:
- Oversee the development of the RCC operational framework, including the commissioning process
- Oversee the research commissions, from scoping and development of calls for proposals, through proposal review and selection, to due diligence and contracting
- Ensuring transparency, efficiency, and adherence to ethical standards in all the RCCs work
- Facilitate transparent and effective communication between all parties involved in the research commissioning process
- Oversight of the progress of research commissions to ensure they meet predefined objectives and quality standards
4.3 Partnership and Network Development:
- Engage and collaborate with other UK Government R&D funders and the broader research community to ensure the RCC effectively shares lessons and adopts world class, ethical, inclusive, and impactful research commissioning practices, whilst aligning and reducing burden on research where possible
- Engage with the Bureaucracy Review Reform and Implementation Network (BRRIN) led by the UK Government Department for Science, Innovation and Technology
- Strengthen relationships with existing partners in the RCC consortium through regular engagements and oversight of RCC commissions
- Engage with international research communities to exchange knowledge, best practices, and actively seek new partnerships to enhance research capacity and output
- Develop targeted strategies and approaches to capacity-strengthening programmes to enhance the skills and knowledge of RCC stakeholders to respond to requests for proposals
- Advocate for and support the principles of inclusion and equitable partnerships within all research activities
4.4 Operational and Financial Oversight:
- Lead the RCC secretariat and ensure the effective administration of the Centre’s operations
- Oversight of budgeting, financial planning, and resource allocation to ensure sustainability of the Centre’s activities
- Implement risk management strategies to mitigate potential challenges impacting research timelines and outputs
4.5 Capacity Building and Team Leadership:
- Develop targeted capacity-strengthening programmes to enhance the skills and knowledge of RCC stakeholders, including the RCC team itself, consortium partners, and the wider research institutions network. Special attention will be given to partners from the global south, to help ensure a levelling of the playing field
- Mentor and guide RCC staff, fostering a culture of excellence, continuous improvement, and ethical conduct
- Lead and motivate the team to achieve high performance and meet research commissioning targets
4.6 Stakeholder Engagement, Communication, and Impact:
- Oversee the development and implementation of the strategic engagement and communications strategy for the RCC
- Oversee the development of RCC’s approach and systems for developing and tracking evidence use and impact of RCC commissioned research
- Ensure all RCC-commissioned research includes planning for stakeholder engagement and evidence uptake and use
- Contribute to thought leadership to amplify RCC’s work, reflect on lessons learned and showcase impacts.
- Regularly engage with the FCDO, academic institutions, policymakers, and other stakeholders to align research activities with broader policy goals
- Represent RCC in national and international forums to promote the RCC, lessons, impacts and innovations from the RCC
- Through regular engagements with key stakeholders in FCDO and the UK government, advocate for the use of evidence to inform decision-making
- Oversee the development and management of the upcoming Digital Platform for commissions, results, and impacts
4.7 Innovation, Evaluation and Learning:
- Encourage the use of advanced and innovative technologies and methodologies in research commissioning and management
- Ensure that innovation and lesson learning is embedded in the RCCs ways of working, through for example lessons learnt log and after-action reviews
- Oversee the development and implementation of evaluation and learning frameworks to assess the effectiveness and continuously improve the relevance of commissioned research
5.Qualifications and skills
5.1 Education and Work Experience
- Educational Background: Master’s degree or higher in International Relations, Public Policy, Development Studies, Economics, or a related field
- Professional Experience: Minimum of 15 years of progressive leadership experience in research management in international development or a related field
- Partnerships and Networks: Track record of building strategic engagement with research funders and relationships across the research network; and building and managing partnerships across geographies and disciplines
- Research Commissioning: Track record of successful research commissioning and management, including adopting and testing innovative approaches and solutions to increase effectiveness and inclusion
- Research Expertise: Experience in managing large-scale research projects and working with international development agencies is highly desirable
- Research-Policy interface: A deep understanding of the research to policy interface, including a track record of either conducting of managing research with policy impact
- Familiarity with FCDO or Similar Entities: Knowledge of FCDO’s operational framework and objectives, or experience working with similar international development organisations
- Publications and Thought Leadership: A record of publications or contributions to influential reports or thought leadership in relevant fields
- Financial Acumen: Experience in financial management, including budgeting, resource allocation, and fiscal reporting.
5.2 Skills
- Leadership and Strategic Thinking: Strong leadership skills with the ability to set clear priorities, delegate, and guide investment in people and systems
- Analytical and Problem-Solving Skills: Ability to think critically and analytically, with a proven record of solving complex problems and making decisions that are data driven
- Stakeholder Management: Excellent skills in managing relationships with diverse stakeholders including government officials, researchers, NGO partners, and donors
- Communication and Advocacy: Exceptional communication skills, capable of effectively presenting and discussing both the technical and critical impacts of research findings with a variety of audiences. Excellent cross-cultural skills and diplomacy
- Adaptability and Innovation: Capacity to adapt to changing situations and to approach challenges with creativity and innovation
- Project Management: Proficiency in project management tools and methodologies, with the ability to oversee multiple projects simultaneously under tight deadlines
- Ethical Integrity and Cultural Sensitivity: High ethical standards and sensitivity to cultural differences, with the ability to navigate complex global issues
- Inclusive Leadership: Commitment to fostering an inclusive environment in line with equitable partnership principles.
5.3 Desirable Additional Competencies:
- Digital Proficiency: Familiarity with digital tools and platforms for research management and communication
- Language Skills: Proficiency in multiple languages is a plus, especially those relevant to FCDO’s key geographic areas of operation.
6. Eligibility
3ie will recruit one individual for this full-time position, with a preference for candidates who have authorisation to work in the United Kingdom. The candidate will be based in the UK and will be expected to be physically present for meetings with FCDO staff on a regular basis. The ideal candidate is a visionary leader passionate about leveraging research for global development impact.
3ie is also willing to consider a secondment from an existing job. The initial term is for four years.
3ie is an equal-opportunity employer committed to equality and diversity. We do not discriminate based on sex, age, religion, ethnicity, caste, sexual orientation or for being differently abled. We particularly encourage ethnic minorities and persons with disabilities to apply.
7. Terms of employment
Candidates should be available to start work at the earliest after accepting an offer. The salary range for this position will be internationally competitive and commensurate with qualifications and experience.
Our policies and procedures reflect our commitment to safeguarding children and vulnerable adults from abuse. We follow a zero-tolerance policy for any form of bullying or harassment in the workplace.
8. How to Apply
Your application package must include the following*:
- A cover letter, highlighting your experience relevant to the terms of reference. Please include information about the country you are based in and your work authorisation for the UK
- Curriculum vitae along with names and contact information for at least three professional references
*Incomplete applications will not be considered. Only the shortlisted candidates will be contacted.
Applications will be reviewed on a rolling basis until the position is filled, with the initial review starting 10th June 2024.
The client requests no contact from agencies or media sales.
Saint Paul’s Hammersmith – Director of Operations Job Description
Job Title Director of Operations
Responsible to Senior Leaders of the Church (Pete & Sarah Wynter)
Saint Paul’s is a dynamic church at the centre of our capital city, London. We have a vision to Encounter God and Awaken the City. Our desire is to become a white-hot centre of faith, where people can meet with God and learn what it means to be empowered by His Spirit in their everyday lives. We inspire our congregation to see God’s Kingdom come here on earth as it is in heaven, wherever He has called them to live, work and play their part in awakening our city with the good news of Jesus. If we have any particular emphasis after being a community who honour and seek God’s presence, it’s to empower the emerging generation as we pass on the baton of faith and raise up disciples who will lead and influence in every sphere of society.
Overall Purpose of Role
This role will lead the operational team at Saint Paul’s with inspiring and effective line management to release ministry in the wider team and congregation. This is a hands on leadership role, supporting and working closely with the Senior Leaders to ensure effective operations and business continuity. You will lead on all operations functions including Finance, HR, Facilities, Procurement and all other operations that help our team thrive and carry out the vision of Saint Paul’s. Reporting in to boards and other management bodies, as well as experience running and leading teams, you will have an eye for detail with the ability and experience in carrying out change. You will carry the vision and mission of Saint Paul’s and lead the team in a way that supports the vision, balancing both strategic and operational goals. Saint Paul’s is a constantly changing environment and one where supporting and empowering team is at the forefront of this role.
Key Responsibilities
Finance
- Lead and manage Finance and Procurement, ensuring value for money, maximising financial efficiency through accurate and timely financial reporting and analysis to inform decision making and projections related to the operational and financial functioning of Saint Paul’s.
- P&L reporting and responsibility.
- Managing and supporting the Finance Manager.
- Managing Payroll alongside Finance Manager.
- Overseeing gift days.
- Managing and monitoring team budgets ensuring compliance with financial protocols.
- Timely preparation, monitoring and communication of monthly accounts, budgets and forecasts for Finance Committee and PCC.
- Assisting in the preparation and reporting of financial accounts for HMRC, Auditors, Diocese and Charity Commission.
- Preparation of financial information for grant funding and financial reporting for successful bids.
HR & Team
· Line Managing the Operations team including the Finance Manager, Operations Manager, LCL Manager, Receptionist and Bookings Manager and Facilities Manager.
· Ensure the overall smooth running of HR, ensuring we are using best practice and are up to date with knowledge at all times.
· Monitoring of Citrus HR to ensure all team are using the programme to its full ability.
· Governance of payroll, overtime and leave.
· Running annual appraisal processes and updating where needed.
· Meeting with wider team members as and when needed to ensure health of team.
· Being a first point of call for any HR issues that arise and advising on these.
· Overseeing and leading of recruitment processes.
Facilities Management
· Ensure the historic fabric of the church and associated buildings is maintained and developed in line with prescribed regulations and standards and where appropriate that the historical and heritage aspects of the buildings are appropriately profiled and made available to the community and general public.
· Manage all operations budgets and external contract relationships in line with forecast ensuring value for money and delivery is in line with agreed project scope/specifications and high-quality service.
· Proactively agree (and monitor) standards for buildings maintenance and adherence.
· Leading on our Carbon Net Zero journey.
· Business Continuity and Disaster Management Plan reviewing to ensure risk management/mitigation.
Other
· Strategic management of the Saint Paul’s Centre and all business related to it, ensuring we meet our targets and ensuring good working relationships with clients to help secure repeat business from large clients.
· Oversight of the café, helping to improve our offerings and ensure management of the team and operational effectiveness.
Essential Skills, Knowledge and Experience
You will be flexible and able to work dynamically to respond to needs as they arise, whilst keeping a strategic eye on upcoming opportunities and challenges. You will bring strength to the day-to-day running of St Paul’s, as well as be planning for the short-term and long-term future health of the team and church.
· 5+ years experience in operations management, with a proven track record of line management.
· Strong finance capabilities and experience.
· Strong HR experience and understanding of the function.
· Excellent communication skills both verbal and written.
· Leadership and management experience in a diverse team.
· Personal maturity, wisdom, and discretion.
· Flexible, adaptable, ‘can do’ attitude, offers solutions to problems.
· Ability to seek clarification, adapt approach to resolve (or avoid) conflict and manage complaints.
· Strong attention to detail.
· Advanced skills in IT and MS Office.
· Active engagement in Saint Paul’s Hammersmith church life/community.
Working Requirements
- Proof of right to work in the UK according to UK Legislation.
- Days of work: 40 hours per week, Monday – Friday with occasional evenings required
- Work hours: 9am – 6pm with a one-hour unpaid lunch break.
Key church services and events
· Annual Parochial Church Meeting, Church Weekend, and some evening events
· Easter and Christmas services
· Staff events: Staff retreat (typically 1 week in January)
· Attendance at Tuesday morning staff meeting
· Attendance at PCC, Finance Committee and Standing Committee
Package
· Annual salary of £45k – £50k depending on experience
· 25 days of annual leave plus bank holidays
· Pension
· Annual staff retreat at an offsite location
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Chief Executive – full-time, permanent, London (flexible/hybrid)
The Institute of Food Science and Technology (IFST) is seeking a new Chief Executive to lead the organisation through the next phase of its growth and development. This is an incredibly exciting opportunity for a highly experienced and energetic senior player to lead a small executive team, along with many highly dedicated and capable Institute members, as we embark on a number of key development projects which will continue to grow our charitable activities and influence in the food sector. The role is a key point of contact and ambassador for the Institute with many senior and influential stakeholders within the food sector and governments.
We are looking for a strong strategic and conceptual thinker, experienced in business and financial management, who can communicate with and influence people at all levels. The role leads a small team and will have significant hands-on involvement in day to day operational matters.
The individual will have attained a BSc or equivalent level, and have demonstrable experience in leadership and people management. They will have a broad understanding of the food (or associated) sector (and preferably experience working in the sector). Ideally, the individual will already have experience managing or running a charity, and so will have a practical understanding of charity governance best practice.
With multiple activities from publishing through to professional recognition and from scientific and technical events and communication through to supporting the next generation of talent, the Institute is looking for a leader who can work creatively and yet in a focussed way to ensure all these activities are progressed.
Ideally, they will have previously worked for a professional membership body and are likely to have experience in the food sector.
About the role:
- Full-time, permanent. London-based (Hammersmith) with flexible working – the individual will be required to attend regular physical meetings, often in London, but with some other meetings in the UK. This role may also include some international travel. Salary: On application. No agencies.
About the Institute
IFST is the leading professional body for those involved in all aspects of food science and technology.
As a charity and independent professional body, IFST is in a prime position to provide impartial, science-based information. In addition to publishing peer-reviewed papers, guides, periodicals and reports, we host events, webinars, lectures and conferences throughout the year.
We also aim to be a source of professionalism in our field that reflects the dynamic and innovative nature of food science and technology. We provide independent professional recognition of knowledge and skills. Our professional registers and accreditation schemes are widely recognised and valued throughout the sector as the benchmark for skills and expertise for food technical professionals.
IFST is guided in its decision-making and activities by its five values and through a strong commitment to equality, diversity and inclusion.
Values:
- Evidence-based - All that we do and deliver is based on evidence. This fundamental principle lies at the very core of IFST’s consciousness. We provide scientific evidence that the public, policymakers and our members can trust and use.
- Professional - We aim to be a repository of professionalism in our field of food science and technology and to ensure our profession serves the public. We demand and expect professionalism from our members whether drawn from academia, industry or the public sector.
- Innovative - Food science and technology is, by nature dynamic and innovative. Whilst a serious subject and with serious implications, it is exciting and fun. We will seek to reflect this dynamism in the way we work and communicate with others. We will therefore be responsive to the constantly changing environment in which we work and to the needs of our members and stakeholders.
- Independent - Our independent position and voice is critical and is what we are valued and respected for. We will ensure our governance, agendas and outputs are based on the best and most complete evidence available and, in gathering this evidence, we will not be unduly influenced by any single views or commercial pressures. We will build trust by being open about all our decision-making processes.
- Food Science Community - We value our members as a community of food scientists and technologists. We respect and value the diversity of our membership and all that this diversity brings. We seek to learn from each other and always encourage a friendly, approachable, inclusive and supportive spirit from all who work for and with us.
IFST’s EDI Statement:
The Institute of Food Science and Technology (IFST) recognises that diversity is not only a moral imperative but also a catalyst for innovation and excellence in scientific endeavours. We recognise the importance and benefits of equal opportunities, diversity, inclusion and eliminating discrimination in every aspect of our work. By embracing diverse perspectives, experiences, and talents, IFST aims to drive positive change and advance the field of food science for the benefit of society.
We aim to ensure that no individual or group is treated more or less favourably than others on grounds of sex, gender identity, age, marital status, disability, race, ethnic origin, nationality, sexual orientation, pregnancy, maternity/paternity or religion.
We work to comply with all the legislation related to equal opportunities to ensure that the culture, philosophy and processes within IFST are free from bias of any kind.
We actively encourage applications from individuals who may be underrepresented in our workforce, including those from Black, Asian, and minority ethnic backgrounds, individuals with disabilities, LGBTQI+ individuals, and women.
To apply:
Please send your CV and a brief cover letter detailing your relevant experience/skills and what attracts you to this role .Please note that any CVs received without an accompanying cover letter will not be considered.
All applications must be submitted via Charity Job no later than 5:00pm on 14th June 2024.
The client requests no contact from agencies or media sales.
You will be highly organised, with strong experience of administering financial and operational support to an organisation. As a positive ‘can-do’, resourceful and supportive team player, you will be confident working alone and with others, as part of a small team.
You will be ready and able to work remotely in the UK.
We are committed to supporting professional development, and flexible working.
Please make sure to submit both an application form and a CV. If either are omitted, the application will not be considered.
The client requests no contact from agencies or media sales.
We're Coney, an award-winning arts and social change charity. We’re on a mission to spark change through the power of play.
We're looking for a highly organised, independent and practical individual to join our small team as General Manager. You’ll oversee our core operations, provide support across our innovative programme, and help us to develop longer-term sustainability.
The General Manager will keep core operations running smoothly – across HR, finance and communications – as well as developing the company’s systems and policies to adapt to current and future needs. You’ll also be a key pillar of Coney’s culture and internal communications, fostering a supportive and empowering environment so that staff and freelancers can thrive.
Terms and benefits:
- Days: 3 or 4 days per week, to be discussed with the candidate.
- Salary: £33,000 - £35,000 FTE, dependent on experience
- Location: Our office is currently a short walk from Aldgate East station, London. We are very open to discuss hybrid working models that work best for the candidate.
- Benefits: Generous annual leave and 'agreed absences' allowances.
For the full job description and responsibilities, please read the Recruitment Pack linked on our website. Apply by Sunday 23 June.
Coney is an acclaimed arts and social change charity. We’re on a mission to spark change through the power of play.
The client requests no contact from agencies or media sales.
Location: Hybrid: Office base is in London with expectation for a minimum of one day per week in the office (The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR)
Contract: Permanent
Hours: 35 hours per week (flexible working arrangements considered)
Salary: £36,000 – £40,000 depending on experience.
Annual Leave: 22 days + 3 CUF discretionary days + Bank Holidays per annum.
Church Urban Fund is looking for an enthusiastic and well-rounded individual to help us improve and manage key digital functions across the charity.
The role requires someone with excellent problem solving and technical skills to support the use of digital platforms and tools within the organisation, as well as rounded people skills to help our staff understand and maximise the use of digital tools. You will also have a passion for business systems and processes that support our staff team to be agile in streamlined in our operations.
Your role will be pivotal in enabling us to support churches and communities through support of our programmes, campaigns, communications and fundraising activity.
We are looking for candidates who are competent in using digital platforms, using analytical tools and managing and supporting the implementation of digital and other business projects.
If you have a strong commitment to user engagement and a passion for supporting people and communities, we want to hear from you.
Chief Operating Officer
We have an exciting opportunity for a Chief Operating Officer to join the team in this hybrid-working role.
Salary: £65,000 - £75,000 per annum
Location: Central London, WC2A 3PE/Hybrid
Hours: Full time
Contract: Permanent
The closing date for applications is the 24th May, and interviews with Eastside People will take place the week after. Interviews with BAUS will take place in early June.
About the Role
Our team currently consists of 8 dedicated staff members and is led by our CEO, Anne Bishop. The Chief Operating Officer (COO) is a new role for BAUS. It will be a key part of our Senior Leadership Team, playing a vital part in the development and implementation of our strategy and deputising for the Chief Executive.
The COO role provides the essential financial stability and operational facilities to enable future growth through leadership and management of finance, maintaining and developing our IT infrastructure, and ensuring effective governance and regulatory compliance.
Key responsibilities include:
· Supporting the CEO on the development of BAUS’s annual strategic planning and leading the accompanying operational plan
· Oversight of financial management and administration, with support from an outsourced bookkeeper and finance team
· Ensuring BAUS’s IT and digital infrastructure is well maintained, cyber compliant and fit for purpose
· Ensuring effective governance and regulatory compliance
About You
We are looking for:
· Experience of leading a finance function in a charity, as part of a leadership team
· Track record of delivering on a range of other corporate support/operational services such as IT and Governance in addition to financial responsibilities
· Relevant professional qualification desirable e.g. part qualified/fully qualified management account or chartered governance institute (CGI)
As an Association, we understand that equality, diversity and inclusion are very important as we strive for excellence. Our members come from every walk of life and, therefore, to represent them effectively, so should we.
About Us
BAUS is a registered charity and a professional membership association dedicated to ensuring the highest standards in the practice of urology for the benefit of patients. We support our circa 2000 members, ranging from medical students to consultants & associated urological specialists by developing guidance for clinical practice, providing education and fostering research.
How to apply
Eastside People is supporting BAUS in the recruitment of this role.
Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV, and ensure that you cover the following:
· Why are you interested in the COO role, and why BAUS?
· How can you contribute to BAUS in this new role? Please highlight relevant experience and demonstrate how your skills match the specific requirements of the role as set out in the job description and person specification.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.
You may also have experience in other areas such as COO, Chief Operation Officer, Operation, Director of Operations, Operations Executive, CEO, Chief Executive Officer, Chief Exec, Executive, Charity.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Could you be our next Snow Camp London Programme Manager?
Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons and address the biggest social issues facing underserved young people today.
Our accredited programmes are unique and attractive to young people who are less likely to engage with mainstream provision. Taking them from beginner to qualified snowsports instructors in just one year with volunteering and apprenticeship progression routes available at the end. Alongside learning to ski or snowboard, young people also have access to wellbeing support with the emphasis on improving young people’s mental health and wellbeing.
This is a really exciting opportunity to play a key role in Snow Camp’s development in London, with programmes running from The Snow Centre, Hemel Hempsted. So, if you love working with young people and have solid experience delivering youth programmes, combined with a passion for snowsports – and if you are looking for a challenging and rewarding role working with a committed team of staff at Snow Camp and some amazing young people – this job could be the job for you!
Experience of working successfully with underserved young people in a range of settings will be essential to the post. Furthermore, experience within a snowsports field and passion for supporting young people generally will be a huge advantage!
Project management, logistical skills, relationship management, communication and presentation skills will all make up the job. Along with youth work experience to deliver life-skills or group workshops to motivate young people to work towards meaningful goals – these will all make up the job.
This is a key post requiring at least 2 years’ experience involving the above skills, together with proven project management and budgeting experience.
Job Description: Please download full JD & Personal spec below in the application resource section.
To Apply: Please send your CV and a covering letter telling us why you want to work for Snow Camp and how you meet the requirements of the job above.
Closing Date: Midday on Tuesday 11th June 2024
Interviews: Thursday 20th June 2024 at the Snow Camp London Office, Holloway Neighbourhood Group, 84 Mayton Street, London N7 6QT.
Salary: £30,000 per annum plus 10% bonus (£3000) paid in July each year = £33,000 total.
(In the first year the bonus is paid pro rata based on number of months worked up until July).
Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons & raise aspirations for young people
The client requests no contact from agencies or media sales.
Goodman Masson are thrilled to be working in collaboration with a London based charity that does so much incredible work to support parents and carers that are looking after disabled children. They do this by advocating for policy changes and campaign tirelessly to ensure that decision-makers address the inequalities experienced by families with disabled children. This amazing organisation are entering a period of exciting change and are searching for Head of HR on a permanent basis to head up their dynamic HR team and bring their performance and capacity to the next level. This role within this incredible charity is very suitable for those with experience in the not-for-profit sector.
This is a hybrid role, and only requiring a minimum of one day a week in their main office which is a short walk from Old Street Station (National Rail) and Angel Station (London Underground). This position will be reporting directly to Director of Finance and Resources and the main responsibilities for Head of HR are:
- Deliver fit-for-purpose HR services, including people management strategies, performance development, and employment relations advice.
- Act as a proactive business partner, offering support and guidance to key stakeholders such as line managers, team heads, and the senior management team.
- Collaborate with the Director of Finance & Resources to enhance internal HR policies and systems for effective organisational functioning.
- Lead the development and implementation of the future people strategy in alignment with Contact's broader strategy and commitment to diversity and inclusion.
- Manage two direct reports, oversee relationships with external partners, and ensure efficient HR and resource support services for Contact.
The ideal candidate will have the following skills and experience:
- Extensive experience as a primary resource for all HR policy matters throughout an organisation.
- Possession of a professional HR qualification, minimally CIPD Level 5 (Associate) or equivalent.
- Proficiency in organising and prioritising dynamic workloads for optimal operational outcomes.
- Skilled in conducting difficult conversations, conflict resolution, and fostering compassionate communication.
- Qualification/experience in project management
- Experience in reward and benefits review process
The following benefits are:
- Incredible developmental opportunity for those who seek to affect demonstrable change within an organisation
- Circa £54,000 pa (plus potential London weighting)
- Potential to work compressed hours and have one day off a week
- 25 days annual leave from start date (this increases by one day with every year at the organisation)
- 5% employer pension contributions
- Very flexible hybrid working arrangement (only one day in the London office required)
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.