Assurance And Quality Team Member Jobs in Birmingham, West Midlands
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Who are we looking for?
Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player. This role will involve delivery of our workshops across Scotland, so the ideal candidate will be based locally.
At Ygam, we are committed to safeguarding and the protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.
Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued. We welcome the unique contributions that you can bring and positively encourage people from underrepresented backgrounds to apply to join our team.
Main Role & Responsibilities
The post holder will be an active member of our programmes team and will work across our portfolio of programmes.
They will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. They will recruit suitable delegates to workshops, working closely with a range of organisations and families.
They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.
They will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements.
The client requests no contact from agencies or media sales.
Location: Remote (UK-based), role may require occasional travel
Salary: £42,750 per annum
Length of contract: Fixed Term until 31 March 2025
Hours per week: 37
Reports to: Head of Strategic Programmes
Closing date: TBC – 30th April 2024
Interviews: w/c 6th May or w/c 13th May 2024
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Project Manager role:
As Project Manager, the successful candidate will play an integral role in working across the organisation to ensure that sound project management principles are being used in all aspects of our work. You will be responsible for delivering cross-cutting, significant and complex programmes and projects that underpin Women’s Aid’s strategy.
You will support the Head of Strategic Programmes to effectively schedule and monitor the projects, programmes and core business activity across the organisation, in line with our key strategic goals.
Key duties and responsibilities of the Project Manager:
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Full scale project management of key strategic projects across a project’s full life cycle, to deliver within scope, on time, on budget, and within quality commitments. This includes designing project models, allocating resources, scheduling, monitoring, stakeholder communications, reporting and budget management.
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Assessing and recommending to the senior leadership team the viability and suitability of new proposed projects.
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Continually ensuring project specific risks are identified, assessed and mitigated, and escalating to senior managers as appropriate.
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Supporting the creation, embedding and monitoring of performance and outcome measures relating to project deliverables.
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Monitoring and managing interdependencies between projects across the organisation, and ensuring that projects are delivered in line with Women’s Aid’s strategic objectives.
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Building professional and functional working relationships with key stakeholders, across all levels, to ensure optimum information flow and understanding of key business areas.
What we are looking for in our Project Manager:
Essential:
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Substantial (5+ years) proven experience in project planning and execution, monitoring and reporting, and achievement of objectives.
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Experience managing large (£50k+) and complex (e.g. cross-cutting multiple teams/functions) budgets.
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Ability to work at pace and deliver to deadlines, prioritising work depending on organisational need.
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Ability to interpret top-line briefs and turn these into practical action.
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Ability to identify and manage project-based risks and issues, identify key decision points and define options for decision-makers.
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Ability to work on own initiative to meet objectives in a complex, changing environment
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Excellent verbal and written communication skills, including facilitation and presenting to a wide range of audiences
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Knowledge of a variety of project management principles and frameworks.
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Commitment to anti-discriminatory practice and equal opportunities.
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Willingness to travel across the UK on occasion, as required by the job role
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A basic understanding of the experiences and needs of women and children affected by gender-based violence.
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An understanding of the role and work of Women’s Aid, and commitment to its values.
Desirable:
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Project management qualification.
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Cross-organisational matrix programme management.
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Project management work in a similar not for profit setting.
Benefits of joining us as our Project Manager include:
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Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
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Valuable Pension Benefits: a generous 7% employer contribution.
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Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
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Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
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Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
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Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
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Please ensure that you also complete the EDI form and send all completed paperwork to recruitment. (Please clearly mark your name and the role title in the subject line of your email).
NB:
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Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
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If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
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We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
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All posts, including remote posts, must be based in the UK.
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Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
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We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. For an informal chat about your needs or to receive the application pack in another format, please email recruitment.
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Please read our Single Sex Statement here: Women's Aid: Single sex services statement - Women’s Aid
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington, Lichfield (Hybrid options available)
Hours
Full time 37.5 (Flexible for the right candidate)
Annual salary
£43,500 to £50,000 depending on experience
Review Date
25/04/2024
Reporting to the Head of Fundraising and leading the wider supporter care team, the Individual Giving Manager is responsible for the end to end Individual Giving Programme. You will help maximise supporter recruitment and development opportunities whilst ensuring long-term growth for St Giles Hospice.
To manage the delivery of the Individual Giving Programme which includes recruiting new cash and regular giving supporters from a variety of multi-channel campaigns and initiatives. To deliver the warm campaigns such as cash appeals, regular giving, raffles and lottery.
To manage the stewardship of supporters through the proactive and effective data management, delivering an excellent supporter experience through targeted supporter journeys. To develop, deliver and proactively manage campaign plans, budgets, and reports for senior stakeholders.
Knowledge and experience
Essential
·Experience of working in third sector
·Experience in a communications and marketing role
·Demonstrable experience individual giving / customer, and donor / customer acquisition, retention and segmentation in a charity / commercial setting
·Track record of successfully managing and developing relationships with individual supporters, customers or clients.
·Experience of successfully developing and implementing a plan for individual giving / customer, and donor / customer acquisition, retention in a charity / commercial setting.
·Knowledge of regulatory environment for fundraising from individuals including data protection, Gift Aid and Fundraising Codes of Practice and regulation
·Experience of and resilience to meeting targets and KPIs.
·A proven track record of success in working with others, managing people, and delivery of high-quality results to deadlines
·Experience of working with data for marketing and analysis purposes
·Good knowledge of data selection, data analysis, insight and application of datasets for maximum success
·Experience of project management, including budget setting and management.
·Experience using Donorflex or a similar CRM database.
·Experience of working with volunteers
Desirable
·Management experience
·Understanding of Lottery regulatory requirements (Gambling Act 2005) and how this applies within a charity setting.
·Experience of running a small or large scale Lottery to include day to day financial management.
Values
Exhibits our hospice values and behaviours
Skills
Essential
·Ability to show resilience in challenging situations.
·Ability to understand when issues need escalation.
·Ability to work effectively as part of a team.
·Ability to maintain confidentiality.
Personal Attributes
·Empathetic
·Team player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
The client requests no contact from agencies or media sales.
Since 1962 the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people. In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs. We provide autism training and best practice services and want all autistic people to have access to services and support that fully meet their needs. We provide diagnostic services, training, accreditation, consultancy and conferences, designed to support all professionals and organisations.
Who we are looking for:
Autism Know How helps transform lives and change attitudes by delivering autism best practice, knowledge and professional development products for professionals, autistic people and families. This role is key to the success of the department. The successful candidate will lead the commercial development function in Autism Know How in:
- Developing and delivering a strategy to increase the sales of our products and packages and expand our reach
- Enabling a framework and culture of continual quality improvement
- Creating a culture of team-work, structured innovation, commerciality and collaboration
This is a wonderful opportunity to join a passionate, dedicated team and play an instrumental part in further shaping this successful department.
The role is full-time permanent role working 35 hours per week, Monday to Friday. However, part time hours will be considered.
To view the job description please click here
What we can offer you:
- Auto-enrolled Pension Scheme
- 25 days annual leave plus bank holidays
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
- Healthcare Cash Plan
- Life Assurance at 2 x base salary
- A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
- Access to a 24-hour Employee Assistance Programme & counselling programme
- Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!
- Eligibility for a Blue Light Card
Where you will be working:
This role is home-based with some national travel.
About our application process:
When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer.
Salary: £31,000 per annum
Location: Hybrid working to include Tyseley, Birmingham and some home working, and travel outside of Birmingham.
Hours: Full time, 36.5 hours per week Monday to Friday, with some evening and weekend working.
Contract type: Permanent
The Active Wellbeing Society (TAW) is a community benefit society working to tackle inequalities and promote community wellbeing. Our vision is for a society where people have the autonomy, capacity, resources, and skills to become the architects of their own destiny. The work we do with communities is underpinned by our values of an open heart, open mind and open will. Our work with communities’ cuts across a wide range of policy agendas – from health and social care to transport and planning, community cohesion to climate justice and physical activity. We are increasingly recognised nationally as demonstrating best practice in working with communities in most need and achieving significant systems and behaviour change.
We are looking for an experienced Senior Communications Officer to join our fast-paced organisation as we grow and maximise opportunities for national delivery. As part of a dynamic and friendly communications and marketing team, your role will help widely raise the profile of TAWS across all areas of work, from creating content for internal and external communications channels, optimising digital content for national reach, building relationships with strategic stakeholders online, to cultivating media relations and drafting impactful press releases.
This role is suited to someone with a passion from tackling inequalities and promoting community wellbeing, and a keen understanding of the social and political landscape in which we operate. You will play a key role in helping to bring the TAWS brand proposition to life, telling our story in compelling and engaging ways to a range of audiences. You will be able to think creatively and see the bigger picture, as well as be comfortable delivering key tasks such as producing a newsletter and social media content. You will be responsible for communications about our key projects, and priorities, taking complex and varied information and translating it into content that promotes the work of TAWS and its impact to diverse audiences.
We are working to a hybrid model across the organisation and value in-person contact. This role will require regular weekly working at our head office in Birmingham or other designated offices / locations across the city and travel and work from other locations outside of Birmingham as part of our national work.
Main duties
- Write and edit high quality engaging copy for sharing across internal and external marketing communications channels and in support of the strategic vision, mission and values of TAWS.
- Build organisational profile with key strategic audiences online on social media, the website, digital channels and through content creation.
- Support the development and execution of communications and marketing strategies, tactics and deliverables, in line with the brand proposition; develop and implement quarterly communications plans.
- Working with HR, lead and implement internal communications projects and plans including delivering a monthly internal newsletter and updating the intranet.
- Develop and deliver communications campaigns for positive social change.
- Track analytics and create regular reports detailing effectiveness of communications campaigns and our digital channels.
- Build and maintain relations with local and national media and identify opportunities to amplify our successes and impact.
- Draft press releases and respond to media requests.
- Ensure consistency in terms of tone of voice, branding, messaging and frequency of communications across all channels.
- Source, create, and post content for our social media accounts (using Sprout) and the website, working closely with a range of teams across the organisation including delivery, business development, funding and partnerships.
- Take complex and varied information and translate it into content that promotes the work of TAWS and its impact to diverse audiences
- Proof reading, research thematic issues, new digital tools and media channels.
- Monitor national and local trends, news and opportunities and provide regular internal briefings.
- Keep abreast of new and emergent thinking across wellbeing, community development and tackling inequalities.
- Maintain and update an organisational media library (photos, videos, stories, and audio) in line with data protection/consent.
- Capture and record media to promote projects and key priorities in line with data protection/consent
- Provide design support for comms collateral, reports, newsletters, brochures, flyers, posters and presentations using appropriate software (e.g., Canva, Adobe, InDesign, Illustrator, Photoshop) for a range of audiences.
- Carry out all duties as may be reasonably assigned from time to time and within the level of this job description.
Knowledge,skills and experience
- A sound understanding of the UK social and political landscape and inequalities.
- A highly skilled copy writer with excellent editing and time management skills.
- Demonstrable experience of crafting compelling narratives, writing press releases and tailoring messages and tone to translate and summarise complex ideas in writing.
- Demonstrable experience of developing and delivering effective communications/social change campaigns.
- Demonstrable experience of working with the media and providing effective public relations/journalism support.
- A sound understanding of communications, public relations, and marketing best practices.
- Ability to develop strategic narratives that showcase our work and align with organisational goals.
- Demonstrable experience of producing a range of communications and marketing materials.
- Excellent social media and digital marketing skills to optimise content, thinking creatively about how to reach diverse audiences with key messages, and increase reach, engagement and impact.
- Excellent creative skills and a good eye for design – excellent IT skills and experience of using design software to create graphics and edit imagery.
- Excellent collaboration and networking skills, and ability to build rapport with key stakeholders internally, externally and with the media.
- Track record of working autonomously and collaboratively in a dynamic, fast-paced, and challenging environment.
Staff benefits
We offer our team members a comprehensive staff benefits offering to include:
- Annual Leave – 25 days FTE (increasing to 29 days with service) plus 5 wellbeing days.
- Nest Pension – 8% employer contribution - 3% employee contribution.
- Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
- Employee Assistance Programme (counselling and DRs on call 24hrs a day).
- Life Assurance – x4 your salary paid to beneficiary.
- Flexible working.
- Fantastic volunteering opportunities within The Active Wellbeing Society every month.
Application details
Please submit a Cover Letter and CV addressing the experience you have had relevant to the 'Main Duties' and the 'Knowledge & Skills' sections of the advert, but as a minimum please address how you meet the the following criteria which will be weighted highly in the first sift of shortlisting:
- A highly skilled copy writer with excellent editing and time management skills
- Demonstrable experience of crafting compelling narratives, writing press releases and tailoring messages and tone to translate and summarise complex ideas in writing.
- Demonstrable experience of working with the media and providing effective public relations/journalism support
- Excellent social media and digital marketing skills to optimise content, thinking creatively about how to reach diverse audiences with key messages, and increase reach, engagement and impact.
- Excellent collaboration and networking skills, and ability to build rapport with key stakeholders internally, externally and with the media.
Closing date: Tuesday 16th April 2024 at midnight
Interview date: TBC
Due to the high numbers of applications we received for our job vacancies, we may close application windows early, so we would encourage you to submit your application ASAP
We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.
Successful applicants will be required to be DBS checked prior to starting.
Our customers come from all walks of life and so do we, in recruiting for our team we welcome the unique contributions that you can bring. The Active Wellbeing Society is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. At The Active Wellbeing Society we are searching for people who share the passion for what we do with different backgrounds, perspectives and experiences, collectively making a difference.
If there is anything we can do to assist you in your application or preparations to be interviewed for one of our job vacancies please let us know and we can ensure you have a positive and comfortable experience.
Thank you for your interest in working for The Active Wellbeing Society, we look forward to receiving your application.