Assurance Manager Volunteer Roles in Glasgow

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Africa Health Organisation (AHO), Remote
Unpaid role, expenses paid
Posted 1 month ago Quick Apply
Page 1 of 1

Actively Interviewing

This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!

Job description

About YAUK

We are a not-for-profit organisation passionate about improving the lives of young people across the UK and believe that every young person should have the opportunity to succeed regardless of their background or circumstances.

Our work involves using up-and-coming research and advocacy to address issues affecting young people, such as climate change, unemployment and skills training, and inclusion and diversity. We are firmly committed to improving young people's lives and believe that our unique and successful approach to achieving our vision will change lives for the better.

Please note that this is a VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

The Director of Service Delivery will take a strategic lead for the management of organizational output and service delivery. The incumbent will ensure that key departments with responsibility for delivering our work are performing to a high standard, that the organization is developing and the output related process and policies are working well, and that support is offered to departmental heads and management where needed. 


  • To work alongside chief level staff to support the organization's development and overview incorporation

  • To contribute significantly towards supporting and strategically leading service delivery, with a focus on assurance of high quality impact

  • In most cases be the person departmental heads and management can turn to for guidance as appropriate 

  • Be available to provide regular day to day strategic management and decision making capabilities as required

  • To always ensure that momentum and progress across organizational delivery related work is maintained and that all staff working in these areas are aware of this.

  • To identify problems and take action to resolve them to contribute to positive development and effectiveness whereby it may impact the daily business of the organization 

Important expectations 

  • The incumbent will be expected to generally check slack messages and emails every day, and be prepared to receive phone calls and phone or WhatsApp messages (in urgent circumstances). 

  • The incumbent is expected to be able to deal with all situations, and be aware of the relevant information in order to do so. 

  • Tthe incumbent will be expected to deal with issues and be proactive taking their own initiative as to improving and developing the organization

  • To coordinate with the Chief Operating Officer and others as required, and work together with the Chief Operating Officer and others to manage the day to day business of the organization.

  • To commit as much time as required to the role, using a range of 7 to 14 hours per week as a guide. 

Must have 

  • Experience in a Head of or Exectuive Director level role

  • Experience in the charity sector and in service delivery

  • An understanding of research, project management and plannin


  • Supportive Team and Management to enhance your skills and build on your experience.

  • Your work will help transform and empower many young people’s lives, rights and interests and assist in promoting equality for all young people.

Why volunteer with us?

We are a supportive and friendly organisation that takes pride in developing and nurturing our staff and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations. 

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organisation, enhance your skills, and gain valuable experience to help you begin your career in Research as we endeavour to grow our organisation and continue to make positive changes to the lives of young people. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

Application Instructions

Explain in the cover letter why you want the role and explain how you would drive efficiency?

Posted on: 15 January 2024
Closing date: 14 April 2024 at 23:59
Tags: Policy/Research,Senior Management,Management,Project Management,Volunteer Management,Operations