Awareness raising jobs
- Would you like to work for an organisation that values its people and is friendly, fun, flexible with good staff benefits?
- Are you empathetic and compassionate with excellent communication and engagement skills?
- Are you a strong, practical, approachable, leader with proven management experience and a passion for making a positive difference to the lives of vulnerable people?
- Are you a confident practitioner with the ability to work independently and have the skills and experience to work effectively and collaboratively with a range of professionals?
- Are you super organised, proactive, energetic and enthusiastic with the ability to effectively lead, inspire, motivate and support a team to deliver a quality person-centered service to achieve the best outcomes for carers?
- Do you have experience of community outreach work and of managing and delivering front-line services for vulnerable client groups and have the skills and experience to deal effectively with challenging situations?
If the answer to all these questions is yes, and you’re looking for rewarding role where you can truly make an impact, then we’d love to hear from you.
Our mission is to challenge the inequalities unpaid carers face, and ensure carers have access to support and services that reflect their needs and in




The Difference is an education charity, founded to change the story on lost learning. Our vision is to see lost learning falling nationally by 2030 and for schools to be better equipped to support all children, particularly those most vulnerable.
We are a small, growing charity delivering many school leadership programmes, with a growing research and policy arm. We have had excellent early impact but there is work ahead to capture this, share learning with schools and policy-makers, and campaign to lower exclusions across England.
The Role
This is an exciting time to join The Difference as we increase our impact, reach more schools, and develop our influencing strategy. As People and Operations Manager you will:
- lead our professional development offer
- support and oversee all performance management
- refine, implement and oversee our recruitment strategy
- support the delivery of smaller events including publication launches and symposiums
- support the operational needs of the organisation, ensuring compliance with HR policies
Our work is fast-paced, our roles are broad, and there is a culture of being highly autonomous, reactive and flexible. If this sounds exciting rather than daunting, then this could be the role for you!
The Candidate
We are seeking a combination of the following skills, aptitude and experience:
- Experience designing and delivering staff training / professional development
- Track record building productive work cultures with colleagues with a range of experiences
- Experience coaching and line managing
- Evidenced interest in thoughtful hiring practices to acknowledge and reduce impact bias, including matching competitive processes with headhunting leads to improve diversity of insight and experience in candidates
- Experience in managing a diverse portfolio of work in a standalone role, with the ability to work to deadlines, remain calm under pressure, and reprioritise work in accordance with organisational needs
- A career/volunteering which evidences commitment to The Difference's mission of improving the lives of vulnerable children
You are more likely to be successful in your application if you have either/both:
- CIPD trained or willing to begin training & accreditation process
- Experience working in fast-paced start up culture; can-do in contexts of ambiguity
- Demonstrated experience in dealing with employee relations cases
- Experience in relational practices including restorative work
The Difference exists to improve the life-outcomes of the most vulnerable children by raising the status and expertise of those who educate them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping young people build brighter futures?
Are you a people person with great attention to detail? If so, we’ve got a brilliant opportunity for you to join our team as our Volunteering Development Officer at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
At Young Enterprise, we’re proud to engage thousands of passionate volunteers every year across England and Wales. Together, we empower young people with vital enterprise and financial education skills—delivered in schools, universities, and communities. Volunteers are at the heart of everything we do, and we’re looking for a proactive and enthusiastic Volunteering Development Officer to help us create the best possible experience for them.
You’ll be the first point of contact for new volunteers, ensuring every volunteer’s experience is smooth, well supported and rewarding – from registration through to recognition. You’ll lead on all aspects of our volunteer registration processes, systems, and records, as well as using your expertise in volunteer management to deliver excellent customer service and build effective relationships on a national scale.
You’ll be contributing to upholding high standards and creating a warm, welcoming environment and ensuring our volunteers are supported every step of the way—and in doing so, you’ll help us make a lasting difference in young people’s lives.
You’ll love this job if you are…
- A people person who enjoys building relationships and providing great customer service.
- Passionate about the transformative power of volunteering for young people.
- Organised, self-motivated and with a keen eye for detail.
- Looking to gain broad experience in the volunteering sector, managing the end to end volunteer experience and getting stuck in to make improvements to they way we do things.
Key Responsibilities
- Delivering a seamless onboarding experience, handling queries and providing a warm welcome to new volunteers.
- Supporting and training colleagues on volunteering systems and processes.
- Managing our safeguarding and DBS processes for volunteers to keep young people safe.
- Using our Volunteer Management System (Assemble), ensuring communications are logged and accurate reports are available for monitoring and KPIs.
- Creating and maintaining clear documentation, process and guidance documents so colleagues and volunteers have everything they need at their fingertips.
- Recognising volunteer contributions by coordinating our volunteer rewards and recognition activities.
- Writing inspiring news articles and email communications updates on our Volunteering platform.
- Championing the volunteer journey and actively contributing to team goals that ensure volunteers have a positive and consistent experience.
A few practical things:
- This role is hybrid, involving a mixture of working from home and from our Central London office.
- There will be some limited additional requirements to travel for meetings and occasional expectations to work outside of office hours, such as our annual in person Staff Conference and quarterly evening ‘get togethers’ online with volunteers.
- This role is the equivalent of 3 days per week, however we are flexible to accommodate the regular working hours that work for you, between 9am-5.30pm Monday to Friday.
- Giving our volunteers the best possible experience involves really understanding what they do- so you will be actively encouraged to get stuck in and ‘volunteer’ yourself within our programmes and alongside our volunteers.
Keeping Young People Safe:
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
How to Apply
If you’re ready to help shape the futures of young people, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 20 June 2025. Please note, we are only able to respond to shortlisted candidates, and may close applications before the closing date if we find the right candidate.
Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive.
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role: Healthcare Partnerships Lead
Hours: 22.5hr hrs per week, (3 days)
Location: Homebased within the UK with a requirement to travel and support in person events, conferences and meetings
Reporting to: Director of Programmes and Partnerships
Benefits: Flexible working arrangements, 28 days of annual leave (FTE) + 1 day for your birthday, pension scheme
Key relationships: Managing external relationships with key healthcare professionals and partners and working closely with our Medical Advisor and Information and Research Manager
Salary: £38,000 per annum (FTE)
Essential: Access to own car and full clean driving licence
About The Role
Do you have experience in working collaboratively, establishing meaningful partnerships within the healthcare sector and are looking to make an impact at the world’s leading multiple sclerosis healthy lifestyle charity?
We’re looking for an experienced Healthcare Partnerships Lead to continue to steer the delivery of our Healthcare Engagement Strategy and build upon our Program expertise. With a strong focus on reducing health inequalities, you’ll lead, develop and deliver activities that meet our strategic ambition to ensure that as many people as possible understand that there is hope after an MS diagnosis.
We need to engage with healthcare professionals as, for many people with MS, this group are the first people they seek credible information from and will potentially have a life-long relationship with, given the incurable nature of the condition.
About Us
Overcoming MS is the world’s leading multiple sclerosis healthy lifestyle charity established in 2012. We are unique in our whole person approach and practical evidence-based focus upon self-management of MS, formulated as a holistic program. At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing.
Although there is currently no cure for MS, we help people with MS to live well by making informed lifestyle choices. They have clear, practical actions to take, by following an evidence-based self-management program. This program uses substantial scientific evidence of how holistic self-care, alongside medical therapies, benefits people’s physical and mental health. Knowing people can change their risk of deterioration through lifestyle choices gives hope to us all.
Our vision is that people with MS feels empowered to take control of their health, are making informed lifestyle choices and living a full and healthy life.
Overcoming MS Strategy
Our strategy for 2024 to 2026 establishes five key objectives:
Raise awareness within the global MS community of the importance of healthy lifestyle and the Overcoming MS Program.
Deliver world class information, tools and support to the Overcoming MS community, empowering them with the confidence and knowledge to follow, understand and share the Program, wherever they start.
Build the authority of Overcoming MS through developing team expertise, communicating the existing evidence base, building new evidence, and through influencing and working in partnerships.
Grow a collaborative, knowledgeable, passionate and sustainable team of staff, facilitators and volunteers.
Develop financial growth and independence through reducing our cost base, increasing fundraising via diversified activity, and generating income through other sources.
Job Description
The Healthcare Partnerships Lead will be responsible for the delivery of our Healthcare Engagement Strategy, through the development and delivery of projects and activities which embrace collaboration, raise the profile and credibility of both the Overcoming MS charity and Program, and extend supported self- management of MS within the health and social sector. We want to be the go-to charity for lifestyle and living well with MS and to demonstrate the added value we bring through education, resources, community and partnership working.
The past 12 months have seen the laying of a strong foundation for both increasing credibility and collaboration. This has included identifying barriers to supporting self-management in MS, developing education, piloting projects and resources to overcome some of those barriers in partnership with healthcare professionals. Honing datasets and presenting these meaningfully, has added credibility and demonstrated value. We want to see that foundation built on further, and shared more widely, taken forward by the new Healthcare Partnerships Lead.
Key Responsibilities
· The successful delivery of the Healthcare Engagement Strategy, identifying and prioritising engagement with our key audiences and stakeholders.
· Working closely with both our Medical Advisor, Information and Research Manager (new role) and with the existing HCP Advisory Group and wider engaged healthcare partners, to facilitate the development of the relationship, profile and reach between the charity and the health and social care sectors. Around information sharing, service design, and understanding of the role of lifestyle in holistic management of MS.
· Identifying and attending key healthcare events and conferences, building networks, partnerships and other resources to increase knowledge and awareness of how the charity and Overcoming MS Program, benefits people with MS and maximise opportunities for signposting.
· Building frameworks for data gathering and evaluation to effectively review benefit of collaborative interventions and report outcomes widely and meaningfully, in partnership with the Information and Research Manager.
· Maintaining understanding of policy and priorities of healthcare agencies to ensure mutual or aligned priorities from both, in addition to people living with MS, are all factors taken into consideration when developing plans and pathways.
· Identifying opportunities for collaboration and partnership working through engagement with HCP professionals and organisations.
· Lead on healthcare education through our existing partnership with the British Society of Lifestyle Medicine, marketing the education widely, evaluating its benefit to HCPs and strategically reviewing the format, vehicle and content as appropriate.
· Providing clear, responsive and consistent educational content around the importance of lifestyle choices and behaviours to healthcare professionals based on the current evidence-base and the Overcoming MS Program, working closely with the Information & Research Manager to ensure up-to-date and validated content.
Other Responsibilities
· Creating meaningful engagement with the MS community and healthcare professional partners, widening our reach to support more people with MS.
· Mapping local assets and services to target and test appropriate resources and support to MS clinics, to help HCPs share information and support their patients to self-manage, tracking success.
· Empowering people affected by MS and their healthcare professionals to discuss lifestyle modification and the Overcoming MS Program with confidence, improving self-management and health outcomes.
· Engaging new HCP audiences, reducing barriers and perceptions of lifestyle modification in the treatment of MS.
· Leading on the delivery, monitoring and evaluation of key programmes, considering key insight, collecting and analysing data to measure impact against project and charity targets.
· Supporting the delivery of key products, services and events both in person and online that reach multiple audiences and budgeting accordingly.
· Identifying opportunities for accessing funding streams, working with Fundraising colleagues to diversify our income base.
· Raising our profile within the healthcare environment so that they recommend the charity and will advocate on our behalf.
· As we are a small, busy charity, all staff help with the general running of the organisation in addition to their specific role activities.
About you
Education or experience in a related field e.g. healthcare management, public health, you’ll have a strong understanding of the NHS, Public Health and the UK health care policy landscape. Knowledge of the global health care landscape would be an advantage but not essential.
You’ll have previous experience as a senior healthcare lead or similar role for example within the NHS or similar medical field or will have experience leading community or public health related engagement programmes.
With excellent communication, presentation and influencing skills, including working with stakeholders at very senior and professional levels, you’ll have strategic analytical skills, able to frame problems and solutions in a logical fashion and demonstrate a high degree of empathy and compassion for health-related issues.
You’ll have intellectual flexibility, able to embrace and deal with ambiguity, complexity and to be open to creativity in leading and bringing about effective change.
You are comfortable working remotely and attending events during evenings and weekends, with a full UK driving licence and access to a car.
What can we offer you?
Our staff benefits include:
• 28 days annual leave (FTE) plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme
How to apply
Please send your CV and a covering letter by midnight on Sunday 8th June.
In your covering letter, please let us know:
-
Your motivation for applying for the role
-
Why you feel your skills are suitable for the role
-
Your notice period
-
Your current location.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
First stage interviews will be held online on Tuesday 17th June.
Second stage interviews will be held online on Friday 20th June.
We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all the requirements, please apply.
No agency contact, please.
We're here for everyone with MS who wants to take control of their health and wellbeing.


The client requests no contact from agencies or media sales.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
The successful candidate will be involved in leading and co-ordinating the delivery of Crohn’s & Colitis UK’s research strategy including our programme of grants, and our work to support increased patient and public involvement in research. They will work with the Director of Services & Evidence and Head of Evidence & Research to support the charity’s involvement with external research bodies and contribute to the leadership, planning and delivery of cross-team projects, helping to influence and meet our strategic objectives.
About You
We are looking for someone who has proven experience of delivering successful research funding and patient and public involvement research activities. The successful candidate must be adept at establishing and maintaining effective relationships with external stakeholders and comfortable working with operational performance metrics, and implementing strategies and objectives for the organisation. Ideally your background will be in health care or working in a medical charity and you’ll be educated to degree level or equivalent. Given this role will involve managing and providing leadership to the Research team, prior management experience would be an advantage. Whilst not essential, a knowledge of the needs of people affected by Crohn’s and Colitis would be beneficial also.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to travel to events/conferences. You will be required to attend two Directorate days each year and occasional face-to-face meetings with your team or our partner agencies. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Closing date: 9am Tuesday 27th May 2025
Interviews will be taking place w/c 2nd June and will be held remotely.
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage civil partnership status, race, religion or belief, sex and sexual orientation.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community and Events Fundraising Manager
Contract Type: Permanent, Full Time, 35 hours per week
Salary: £44,168 - £46,493 per year with excellent benefits
Location: London, UK subject to the right to work.
UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role.
About WaterAid:
Want to use your skills in community and events fundraising skills and play a vital role in making clean water, decent toilets and good hygiene usual for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as our Community and Events Fundraising Manager to change the world for millions of people so they can unlock their potential, break free from poverty and change their lives for good. Change starts with water – change starts with you.
About the team:
This role is in the Community, Events and Education team who sit within the Mass Engagement department. The team manage and deliver a diverse portfolio of fundraising and engagement activity ranging from challenge events, our partnership with Glastonbury festival to a busy community fundraising programme, our volunteer Speaker Network and an education engagement programme.
The team delivers far more than income by deepening the engagement of new and existing supporters and raising awareness of WaterAid’s work.
About the Role:
As our experienced Community and Events Manager, you will manage our community and events fundraising at WaterAid, taking ownership of how this programme grows and evolves. Working closely with the Community, Events and Education Team Lead, you’ll shape and deliver an ambitious strategy across our third-party events portfolio, bespoke virtual fundraising products, DIY fundraising, community and schools fundraising.
With the freedom to explore new ideas and approaches, you'll help shape the future of our community and events programme. Building on strong foundations and with clear potential for growth, you’ll be instrumental in expanding our reach and generating essential funds to provide clean water, decent toilets and good hygiene to the communities where we work.
You’ll also lead and support a talented team of two fundraisers, guiding their development and fostering a collaborative, high-performing environment. This role
offers real opportunity to make a lasting impact and drive meaningful change.
About you:
We’re looking for an ambitious and proactive fundraiser with experience in community and events fundraising. You’ll have a strong track record of raising income and delivering successful events and community activities, along with the tenacity to spot opportunities and the curiosity to test and develop them for maximum impact.
Requirements
To succeed, you’ll also need:
- Proven experience and solid knowledge of community and events management and delivery
- Excellent project and time management skills, able to juggle priorities, handle pressure, and meet tight deadlines
- Energy, enthusiasm, and determination to deliver against ambitious targets
- A willingness to take risks, learn from setbacks, and grow from experience
Closing Date: Applications will close at 12:00PM UK Time on 04 June 2025. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment:
Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Can you help us to support new dads and dads-to-be?
We are recruiting a Dad Matters Coordinator to help us reach more families in Brent. This is a great opportunity for someone with parenting experience to support new dads at a critical time in their parenting journey.
The Dad Matters Coordinator will support dads with attachment and bonding, mental health and access to services. You will have the ability to work with professionals and healthcare services to ensure dads are engaged, supported and heard within clinical pathways. Additionally, you will help develop and run group sessions with dads and will be at the forefront of growing our volunteering opportunities.
No formal experience of healthcare, mental health services or children's services is required - you will just need the compassion and skills to enable dads to have those difficult conversations, and talk about how they’re really feeling.
We are looking for someone proactive who is keen to make a difference. Someone with good people-skills, who can build on our existing relationships in the borough. The work requires a regular presence in Brent for visibility, field-based community engagement and training.
We would love to speak to you if you're curious about the role but you're not quite sure whether it's right for you.
The client requests no contact from agencies or media sales.
Changing Faces is seeking a motivated Health Professional Engagement Officer to join our Services Team.
Health Professional Engagement Officer
Contract: Part-time (0.6 FTE, 22.2 hours per week, ideally spread across 4-5 days)
Salary: £31,742.79 to £33,675.92
Location: Flexible working, mainly home-based, with potential for some work / meetings in London
Travel: Regular travel to deliver talks / attend conferences in the UK + staff / team meet ups
Benefits: 25 days annual leave, plus 8 bank holidays (pro-rata-ed at 0.6 FTE). 6% pension contribution. EAP access
Changing Faces is seeking a motivated Health Professional Engagement Officer to join our Services Team. This exciting part-time role takes the lead in our professional liaison work to educate health and social care professionals regarding the impact of visible difference and raising their awareness of the important work of the charity.
Main purpose of the role
The main purpose is to develop and maintain relationships with HCPs to:
- increase awareness of the impact of visible difference and educate them in how to effectively support patients
- ensure understanding of the Changing Faces service offers and how to access these
- encourage them to sign up to regular updates and news and stay engaged with us.
This will be done by building and retaining relationships with HCPs via NHS departments, organisations and societies within the field of visible difference; finding ways to keep HCPs on our mailing list engaged and interested in our news; and by providing information, meetings, education and talks both in person and online.
We are looking for
- A proven track record of engaging with Health Care Professionals (HCPs) at all levels, in a range of disciplines and building relationships
- Confident, engaging and experienced presenter to a range of audiences – clear, persuasive and authoritative in spoken communication, both online and in person
- High standard of written English, able to write information and presentations clearly, with an understanding of the needs of the HCP audience.
- Proactive, dynamic and innovative in approach, with an ability to be creative, self-supporting, meet deadlines and handle multiple priorities.
- Ability to work effectively, collaboratively, and sensitively with a wide range of senior stakeholders and service users.
- Ability to work effectively, collaboratively, empathetically and sensitively with a wide range of stakeholders and service users
- This role requires willingness and flexibility to travel across the UK and occasional overnight stays.
About Changing Faces
Changing Faces is the UK’s leading charity for everyone who has a mark, scar or condition that makes them look different (a visible difference). Being different in a society where there is such pressure to look a certain way is extremely difficult.
People with visible differences are vulnerable to isolation, loneliness, social anxiety and low self-esteem. They face staring, unwanted attention and even bullying and hate crime. They experience lowered expectations in education, problems getting work and stereotyping in the media. This can have a devastating, and lasting, impact on their wellbeing. Adults often come to us, having never spoken to anyone about the psychological impact of their visible difference before.
Changing Faces provides unique practical, social and emotional support for people affected by visible difference; we challenge discrimination and campaign for a world that respects difference.
Health care professional (HCP) engagement contributes to two areas in our strategy:
- Greater understanding and awareness among HCPs of the impact of a visible difference on mental health and wellbeing
- Increased awareness of Changing Faces services and increased referrals from HCPs.
Changing Faces wants a future where everyone with a visible difference on their face or body has the confidence, support and opportunity to lead the lives they want.
This role is part-time (0.6 FTE, 22.2 hours a week), ideally spread across 4-5 days and requires a highly flexible, motivated individual, with a passion for presenting and building relationships around the UK. We are looking for a start date around mid-August 2025.
Closing date: Please apply by 1pm, Wednesday 4th June 2025.
Interviews: Expected to take place on Wednesday 11th June and Thursday 12th June 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role is subject to an enhanced DBS / PVG Scheme check, with adult’s and children’s barred lists.
No agencies please.
Providing support and promoting respect for everyone with a visible difference.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Operations Manager
Responsible to: Chief Executive
Location: Office based in Aylesbury
Salary: £30,000 – £35,000 FTE per annum (pro rata for part time)
Hours: 28 – 36 hrs pw
Contract: 12-month FTC (maternity cover)
BucksVision is the leading charity supporting people affected by sight and hearing loss in Buckinghamshire and Milton Keynes through a wide range of tailored services and support. We are proud of the wide range of services delivered by our small, dedicated team and fantastic volunteers.
If you thrive where you have clarity of purpose, produce your best work when working in a supportive, collaborative environment and are motivated by seeing how your contribution makes a positive impact on the lives of people affected by sight and hearing loss, you could be just who we are looking for!!
We currently have an exciting opportunity for an Operations Manager to join our successful and experienced team on a fixed term contract providing maternity cover between July/August 2025 and July/August 2026.
Why is this role so critical to us?
The Operations Manager leads all BucksVision’s operational activities, including service delivery, financial processing and communications.
Have no doubts, this is a role with significant impact.
Together, with having your own clear accountabilities, you will collaborate and partner with Chief Executive to ensure that BucksVision’s services continue to be effective in delivering the charity’s aims and objectives.
Your Responsibilities will include, but not be limited to:
- Member of BucksVision’s Senior Management Team (along with the Chief Executive).
- Through collaboration with the Chief Executive, and the Trustee Board, ensure all BucksVision’s services are managed and are performing to expected high standards in support of our customers.
- Be the operational lead for BucksVision, managing service delivery, office administration, internal and external communications, and financial processing.
- Day-to-day management of the office and administrative duties ensuring efficient and effective processes are in place whilst inquisitive to seek out and implement areas for continuous improvement.
- Deliver strong line management responsibilities to one Administrator and deputise for the Chief Executive in their absence.
- Responsible for the management of BucksVision’s CRM system (Beacon)
- Manage the financial administration and processing of the charity, including invoicing, payments and payroll, and work with the financial auditors to ensure information is accurate and provided in a timely manner during the audit of annual accounts.
- Manage all internal and external communications to staff and stakeholders, including marketing and publicity materials such as BucksVision’s quarterly newsletter, website and social media.
- Proactively work with local organisations and partners to raise awareness of BucksVision’s services, through presentations, community events and other profile-raising activities.
- Responsible for dealing with customer queries, resolving these in a timely and effective manner, with excellent standards of customer service.
- Responsible for monitoring and reviewing operational activities, ensuring the services deliver results as planned.
- Provide operational support to the Chief Executive and Board of Trustees.
You will spark our interest by being:
- A good “all-rounder”, love the detail, obsessed with accuracy with broad operational and administrative experience.
- An experienced service delivery, project or operations manager ideally with experience in a charity or community sector organisation.
- Confident managing a diverse, and wide range, of administrative and operational tasks. No two days are the same!
- Able to coordinate several projects simultaneously, with a focus on ensuring customers receive a good service at all times.
- Able to demonstrate experience of monitoring, evaluating, and improving services for a charity, social enterprise or voluntary organisation.
- Comfortable working in a small charity with an open and friendly culture.
- Proficient user of Office 365 and CRM systems.
If our purpose excites you, you feel you have the skills required to excel in this role and want to join our team, we would love to receive an application from you!
We understand the requirements of job advertisements can, on occasions, appear a bit daunting. Please don’t be deterred from applying if you feel you don’t quite meet them all. Training and development will be provided to support your success.
Please apply with a copy of your CV and a covering letter explaining why you feel you are a good match for the role. Please note, applications received with no covering letter will not be considered.
The successful candidate must be freely eligible to work in the UK, as we are unable to accommodate sponsorship.
BucksVision is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from eligible candidates regardless of any protected characteristics.
The client requests no contact from agencies or media sales.
Coeliac UK currently has an exciting opportunity for a PR and Communications Manager, to join our team hybrid working, including on site at Coeliac UK Head Office, High Wycombe. This is a full-time, permanent position. In return, you will receive a competitive salary of £40,481 - £44,978 per annum.
Coeliac UK is the charity for people who need to live without gluten.
For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food options, fund research, and provide trusted advice to our community.
Join us in our mission to create a world where no one is limited by gluten.
The PR and Communications Manager role:
We are seeking a talented and proactive PR and Communications Manager to raise the profile of the charity through impactful storytelling and strategic media relations. Reporting to the Head of Marketing, this newly created role will lead the delivery of our PR function, brand communications, and celebrity engagement strategy. It’s a fantastic opportunity for a passionate communicator to make a meaningful difference by sharing the stories that shape our mission: ensuring no one’s life is limited by coeliac disease.
Key responsibilities of the PR and Communications Manager:
- Create and implement a proactive media strategy to raise awareness of Coeliac UK.
- Lead the press office function, responding to media enquiries and building relationships with journalists and key stakeholders.
- Draft compelling press releases, opinion pieces, and research-led media content in collaboration with internal teams.
- Develop and manage case studies to amplify lived experiences of people with coeliac disease.
- Manage PR activity for Coeliac Awareness Month and support ambassador, influencer, and celebrity engagement.
- Act as brand guardian to ensure tone and visual consistency across all communications.
- Collaborate across departments to support regional press, marketing campaigns, and brand development.
Knowledge, Skills, and Experience required for the PR and Communications Manager:
We are looking for a creative and organised PR professional with excellent communication skills and the ability to lead media strategy. The ideal candidate will have:
- Proven experience in PR and communications, ideally within a charity or health-related sector.
- Outstanding writing skills with the ability to create impactful, engaging stories and messaging.
- Strong relationship-building skills with a background in media relations and campaign delivery.
Closing Date: 30th May 2025
If you would like to be considered as our PR and Communications Manager, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
With oversight by the Director of Science and Regulatory Affairs, you will support the collection, preparation, organisation, and use of the Science team’s key information resources which contribute to ensuring that our work and external communications are underpinned by accurate and robust evidence.
You will support the Science team in inputting to marketing and fundraising efforts as well the preparation of press releases and other forms of external communication. Your work will contribute to ensuring that the organisation’s advocacy, media and supporter communications are based on accurate, evidence-based science.
You will also work with the organisation’s press and media function to help maintain the quality of media coverage relating to animal testing and animal-free science. In collaboration with colleagues, stakeholders, and partners you will work to support research and contribute to the production of high-quality scientific material which can be used to advance the agenda to end all animal testing, including through the provision of the organisation’s digital education service.
Key responsibilities:
- Support the preparation, organisation, and maintenance of key Science team information resources which underpin our work and provide support for their use across the organisation. This includes responsibility for maintaining a well-organised central knowledge base to ensure our work is easily tracked, accessed and referenced.
- Support and input into research and contribute to the production of high-quality scientific material, including briefings, reports, presentations, posters, and summaries of the latest developments to support the Science team’s work. Contribute to the preparation of accurate and timely press releases and support increased media coverage for our organisation.
- Support the preparation and maintenance of up-to-date briefings for internal and external use on emerging trends and latest developments in non-animal approaches, as well as helping to maintain the organisation’s specialist expertise in key regulatory toxicology topics.
- Contribute to raising awareness across the organisation on animal testing issues and the work of the Science team.
- Provide support to the Director, and Deputy Director, of Science & Regulatory Affairs on regulatory toxicology and other scientific issues, as required.
- At the request of the Deputy Director of Science & Regulatory Affairs, undertake any other duties consistent with this post.
Personal attributes needed for this role are: Essential Skills and Personal Qualities
- Ability to assimilate scientific information and describe it this succinctly and with clarity for the lay person.
- Ability to search for, select and critically analyse large amounts of scientific information.
- Excellent interpersonal and team-working skills.
- Excellent written and verbal communication skills, including presentation skills.
- Ability to work flexibly and independently as required.
- Excellent organisational skills including an ability to prioritise and manage multiple tasks with clear attention to detail.
- Strong commitment and ability to build strong, mutually beneficial relationships with colleagues across the whole organisation.
- Good working knowledge of Microsoft Office packages.
- Commitment to animal protection and support for the vision, mission and values of Cruelty Free International.
Experience and Knowledge
- Experience of animal testing and/or non-animal methods.
- Demonstrable experience of delivering on research projects.
- Excellent track record of assimilating scientific information, drafting accurate and robust scientific reports and briefings, as well as web copy and articles.
- Experience of presenting complex scientific information to internal and external audiences at events and meetings.
- Experience of digesting complex technical information to advise colleagues and external partners.
- Experience of successful networking with external colleagues, stakeholders and partners.
Education and Professional Qualifications Required
- Post or graduate qualification in the biological or chemical sciences or qualified by relevant work experience.
Desirable Criteria
- Experience in regulatory affairs and/or toxicology.
- Familiarity with regulations governing toxicity tests, particularly for chemicals and pharmaceuticals.
- Familiarity and personal interest in opposition to animal testing.
- Familiarity with the charitable and not-for-profit sector.
- Interest in science communications
Applications are to be emailed and must include a current CV and a written statement of not more than 400 words that demonstrates suitability for the role.
The client requests no contact from agencies or media sales.
Job Purpose
- This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all our boroughs.
- Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
- The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the senior support worker is to support the team manager with the smooth running of the allocated site and staff; supporting development and rest of the team including volunteer recruiting, induction (training and development) and supervision. Senior support worker will also lead in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will include deputising for the team manager where applicable including debriefing and providing support to the team.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Understanding of risk and risk management
- Understanding safeguarding adults and children processes and legal requirements
- Working closely with re-admitters and clients being discharged through the drop-in service on a weekly basis
- Responsible for keeping allocated site to a high standard and reporting any health and safety concerns
- To work autonomously in a fast-paced environment and under pressure
- To attend all mandatory training including safeguarding and GDPR.
- Good time keeping skills - Essential
- To attend and contribute at weekly team meetings
- This role will be considered a key worker role
- Understanding of safety planning and de-escalation
- Experience of working with challenging behaviour
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Understanding CQC standards and NICE guidelines around mental health
- Providing administrative support to the team
- Overseeing and provide shadowing to new staff members and volunteers
- Attend reflective practice, peer debriefing and line management supervision
- Maintaining good working relationships with partner agencies
- Actively participate in training and development
- Provide guidance to support workers and volunteers
- To work with team managers and assist with reporting and monitoring
Person Specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of contributing to multi-disciplinary teams
- Experience of de-escalation
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Understanding safeguarding adults and children processes and legal requirements
- Awareness of issues in mental health service provision
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approach
- Good communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Understanding of different databases such as Views, Salesforce and NHS
- Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.
- Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Birmingham Cathedral is a beautiful building with a wonderful community of worshippers, volunteers and staff. We are inspired by a strong sense of social justice, a passion for supporting those who are marginalised within the city and a commitment to celebrating all that is wonderful in our diverse city and diocese. We strive for our Cathedral to be fully representative of the richly diverse communities we serve, and have an unwavering desire to share God’s love, and the good news of Jesus Christ in a spirit of service.
Birmingham Cathedral demonstrates daily its attraction as a house of prayer to the people of the city and its international visitors. Alongside daily worship, enriched by the Anglican choral tradition, the Cathedral hosts diocesan, regional and national events and is responsive to immediate community needs for celebration and lament. With growing confidence and newly refurbished Burne-Jones windows, the Cathedral has a clear vision and strategy. The Cathedral’s strategic plan focusses on three priorities: Pray, Serve and Grow and gives Birmingham Cathedral a clear sense of purpose and direction.
The Fundraising Manager will be instrumental in supporting the wider team with our fundraising efforts. They will work closely with the Senior Management Team and the External Relations department along with the wider cathedral community. The Fundraising Manager will be responsible for trust and grangt funding applications as well as identifying new potential sources of income.
PERSON SPECIFICATION
Essential
Experience in a Fundraising / Development role.
Demonstrable capacity to raise funds from trusts and foundations.
Exceptional communication skills, together with a confident and professional approach.
Must be self-motivated whilst understanding the importance of working as part of a team.
Sympathetic towards and supportive of the mission and values of the cathedral.
High level of administrative competence and comfortable handling and reporting on financial information.
The ability to establish and maintain good working relationships with a range of people including cathedral colleagues and external organisations.
Willingness to work flexibly, including evenings, weekends and public holidays as required.
Experience of working towards and delivering against an agreed financial target.
Empathy with the ethos of the Church of England.
Birmingham Cathedral is a Christian Church of the Anglican Communion and the seat of the Bishop of Birmingham. As the Church of England cathedral chur

The client requests no contact from agencies or media sales.
Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. We have an exciting opportunity to join our ambitious Mass participation team as our Individual Giving Manager. This role plays a vital part in helping Winston’s Wish turn up the dial across our Individual Giving Fundraising. The Individual Giving Manager is responsible for creating, developing and delivering a fundraising plan to grow existing and new support for Winston’s Wish across our online and offline channels. This includes Direct Mails, Regular Giving, our Lottery, Legacies and In Memory giving income streams.
As the driving force behind our individual giving activity, you will help us to engage individuals across the country by bringing them closer to our work, encouraging them to stay longer, give more and become true ambassadors for our vital work with grieving children, young people and families. We’re looking for a highly creative individual who can help us to stay one-step ahead of the curve and excite new and existing audiences to get behind our vision of a society in which every child can get the help they need when someone close to them has died.
MAIN RESPONSIBILITIES
Strategy
- Lead on the development and implementation of our Individual Giving strategy, supported by the Head of Mass Participation and the Director of Fundraising & Marketing.
- Ensure all opportunities and future plans are in line with Winston’s Wish’s over-arching fundraising strategy to meet financial targets, organisational objectives and KPIs.
- Maintain an awareness of philanthropy trends, news, events and legislation in the UK to ensure that Winston’s Wish remains up to date on key changes which are likely to impact on individual giving.
Generating Individual Giving Income
- Lead on and deliver a plan to increase individual giving income from streams including, but not exclusive to, direct mail, regular giving, legacies, in-mem and our charity lottery
- Effective use of KPIs to ensure decisions are driven by evidence and real-time data.
- Continuously analyse our income and supporter data to measure effectiveness of activities and return on investment.
- Work alongside our design agencies and in-house marketing team to develop and manage direct mail campaigns, including segmentation to ensure campaigns will be carefully targeted and designed to maximise income.
- Explore and test new methods for donor recruitment and increasing donations.
- Seek every opportunity to increase awareness of legacy giving to Winston’s Wish and monitor the effectiveness of these activities over time.
- Manage a growing portfolio of legacy enquirers with appropriate contact and timely solicitation of prospective legators including hosting events and tailored stewardship.
- Manage the stewardship and development of our regular giving programme including uplift campaigns and solicitation of new donors to agreed targets.
- Work alongside the wider fundraising team to ensure effective cross-selling of individual giving products and vice-versa identify opportunities to introduce other fundraising products to our individual givers.
- Identify supporters who could provide compelling content which could be used by the wider Fundraising & Marketing team to inspire further support including suggesting key individuals who could feature in online and offline publications.
- Work with the Philanthropy & Partnerships Manager to ensure that potential major donors are identified and included in relevant activities.
Administration
- Diligently maintain records of all interactions with supporters on Salesforce.
- Ensure all activities comply with appropriate legal, regulatory and fundraising good practice and with Winston’s Wish policies and standards.
- Keep a close eye on incoming donations to ensure they are coded correctly and that supporter data is accurately recorded in accordance with GDPR.
- Effective management and control of expenditure across all projects and campaigns in line with agreed expenditure budgets.
All Staff
- Contribute to the vision and mission of Winston's Wish; working with colleagues in all teams to meet the objectives of Winston’s Wish.
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the one-to-one process and participate in training agreed with your line manager.
- Contribute to the wider charity sector and childhood bereavement sector by getting to know those working in the same space and actively contributing to sector-wide events.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
PERSON SPECIFICATION
Essential
- A sound understanding of the principles of fundraising across individual giving, in-memory fundraising, and legacies.
- Proven track record of preparing successful programmes of activity and business plans to recruit, engage, inspire, and retain supporters in a not-for-profit organisation, or similar transferable experience gained in the commercial sector.
- Specific experience of delivering an individual giving programme.
- Experience of budgets, including planning, forecasting, and analysing performance.
- Experience of high-level use of a customer relationship management system.
- Experience of managing direct mail campaigns.
- Strong organisational skills and keen attention to detail to plan and schedule multiple activities, respond flexibly to opportunities, handle conflicting demands and meet tight deadlines.
Desirable
- Understanding of childhood bereavement.
- Experience of using Salesforce CRM.
Recruitment Timetable
Application deadline: Wednesday 28th May 2025
Interview date: Friday 13th June 2025
Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Hardman Trust supports people on long prison sentences to take their next steps in life. As the Head of Service Delivery your role is to make this a reality by overseeing the delivery of our operational programmes and services. You will be responsible for helping the team to the successfully deliver our four main areas of work:
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Our grants programme
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Our support programme
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Our directory (digital and book)
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Our penfriends programme
Over time, it will include other products and services developed to meet the needs of people on long sentences. This role has a strong focus on team management and development, helping us build staff capacity across our operations to deliver our goals.
Your key responsibilities are to:
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lead a motivated, happy team
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work with colleagues to ensure day-to-day systems are in place for that team to deliver excellent results for long term prisoners
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develop and refine our programmes and services
As an experienced team manager, you will have the ability to use your management and leadership skills to encourage joined-up working, come up with new ideas and approaches, and build a positive, values-based and solution-focused culture across a growing and changing organisation. You will help to ensure our programmes are delivered to a high standard, that they have a positive impact, and that they meet the needs of long-term prison leavers today.
You are someone that likes to get things done and put necessary operational systems in place to allow great work to be done. You are someone whose practicality and optimism inspires people in your team to do their best work and thrive in the organisation. You will work with our mission at the heart of what you do, with an eagerness to support those we are here to serve.
You will work closely with the CEO, Finance Manager, and Fundraising & Communications Manager. You will use your relationship building skills to connect The Hardman Trust to the broader CJS sector, raising awareness of our work, learning from others, and helping us to build partnerships.
With one eye on the day-to-day operational delivery of our work and one on the strategic horizon, you will play a key role in shaping and defining our future as we innovate and grow.
Job description
1. Lead and manage the service delivery team
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Ensure excellent individual performance through regular one-to-one line management.
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Promote and facilitate impact across the team. Foster collaboration and effective communication across programmes.
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Foster a culture of learning, reflection, and professional development in alignment with organisational values and culture.
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Oversee safeguarding across the organization
2. Support operations across the SLT
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Write quarterly trustee reports on delivery impact and contribute to the annual report.
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Feed into fundraising bids and provide data and insights for funder reports as required.
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Build and nurture relationships (and formal and informal partnerships) across the Criminal Justice System (CJS) to promote the work of the Hardman Trust, expand our reach and enhance service delivery.
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Engage with other agencies to ensure best practice, improve sector knowledge and collaborate where it serves our strategic objectives.
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Model The Hardman Trust’s values and contribute to a culture of learning, teamwork, and development.
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Hold the delivery budget, working closely with the Finance Manager
3. Oversee programmes and services
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Develop and deliver the business plan, monitoring progress against objectives and addressing any delays or challenges.
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Ensure high-quality service provision that maximises impact for long term prisoners.
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Oversee the development and implementation of a volunteer strategy
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Use ethical processes to collect and analyse feedback and data to assess and improve service impact.
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Develop the use of Salesforce to monitor and develop programme impact measurement across operational programmes.
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Unblock obstacles within services and programmes with a creative, solution-focused approach.
To undertake other duties and responsibilities commensurate with the role, as may be reasonably required by Hardman Trust or as a mutually agreed development opportunity. This Job Description will be subject to periodic review in consultation with the job holder.
Person Specification
Essential Experience
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Leadership and effective high-support, high-challenge line management
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Working within (or lived experience of) prisons or criminal justice settings
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Strong knowledge of service delivery and impact measurement
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Excellent organizational, planning and communication skills
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Safeguarding knowledge and practical implementation
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Project / programme and budget management
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Digital / remote work fluency
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Ability to write clear, succinct reports, emails and other key communications
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Designing, developing, or implementing programmes or services
Desirable Experience:
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Contract management
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Volunteer management and best practice in this area
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Galvanising and supporting a remote team
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Stakeholder engagement and partnership development
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Salesforce or CRM development
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Strategy development
Personal Attributes
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Commitment to the mission and belief in the importance of specialist support for long-term prisoners
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Committed to anti discriminatory and inclusive working practices
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An adaptable, solution-focused, can-do approach
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A systems-thinker who can be clear and decisive and support people to make projects fly
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A team player who can navigate the demands (and celebrate the joys!) of small charities
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Skilled at building relationships across the organisation and beyond it
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Unfazed by leadership of a remote team
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Curious and open to learning
Circumstances
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The right to work in the UK
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The ability to gain prison clearance
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The ability and desire to work remotely
To apply please send your CV and a covering letter that answers two questions:
1) Why do you want to work with the Hardman Trust?
2) What skills and attribute do you have that make you a good candidate for this role? Please refer back to the role description.
Application deadline is 10am Tuesday 27th May
First round interviews will take place on Tuesday 3rd June and Thursday 5th June
Start date: Ideally July 2025
The client requests no contact from agencies or media sales.