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Great Western Air Ambulance Charity, Bristol (On-site)
£25,340 per annum FTE
Posted 2 days ago
National Fire Chiefs Council Limited, Remote
£27,200 - £32,000 per year
Posted 3 days ago
Closing in 3 days
Twins Trust, Remote
£35,000 - £37,000 per year
Posted 3 weeks ago
Closing in 4 days
VoiceAbility, Bristol (Hybrid)
£22,500 - £29,500 per year pro-rata. Potential to earn up to £29,500 pro-rata based on advocacy qualification held.
Posted 1 week ago
Closing in 3 days
Twins Trust, Remote
£24,000 - £27,000 per year
Posted 3 weeks ago
Closing in 4 days
ACEVO, Remote
£34,790 per year
Do you have a knack for building strong relationships and driving growth? We're looking for a dynamic Corporate Partnerships Executive.
Posted 6 days ago Quick Apply
Page 4 of 8
£28,337 - £33,301 plus £500 Home Worker Allowance (if applicable)
Job description

Are you looking for a data role within an organisation where the work you do makes a real difference to children's lives?

Are you looking to bring your data and insights experience to a sector-leading team?

We have an exciting opportunity to join the Commercial Strategy Team within the Professional Learning Services (PLS) department, which develops commercial activities that support the NSPCC's strategic goals by engaging professionals and organisations involved in working with children. 

As a department, we produce, market and sell high-quality and evidence-based online and face-to-face child protection courses, as well as consultancy products, for anyone who works or volunteers with children. All revenue generated by our product portfolio is reinvested back into the NSPCC to help protect children. 

Why are we recruiting?

The Commercial Strategy Team is responsible for driving the department's 5-year growth strategy through data, insights and business development and we are now looking to grow the team to help us meet our ambitious goals.

The Data Analyst (Customer Data and Insights) will have the opportunity to develop how the department uses and presents our customer data to help us grow our income, shape our product offer and reach more professionals to keep children safe.

About the role

The key aspects of the role:

  • Responsibility for analysing and reporting on PLS customer data on a monthly, quarterly and annual basis
  • Deliver data dashboards across the department to improve data accessibility, presenting timely and accurate information for decision making
  • Provide evidence-based insights such as customer profiles, buying patterns, repeat business opportunities to support our customer retention and marketing strategies
  • Analyse and report on the PLS customer feedback data to improve our customer experience

We are looking for someone with: 

  • Highly developed knowledge and experience of data management systems and ability to use statistical and data analysis packages
  • Experience analysing large datasets and an understanding of how to gather, segment and report data insight, ideally on customer or audience data
  • Experience of developing and managing data dashboards through PowerBI
  • Experience of developing data, coding, or analytical best practice within an organisation
  • High degree of accuracy, attention to detail and appreciation of data quality issues

Working environment and benefits

Whilst the role is primarily home based, there is an expectation for the successful candidate to occasionally travel to other parts of the country for team meetings, training and to support the wider team.

In return, we can offer a flexible working arrangement to ensure a healthy work/life balance. The successful candidate may wish to work from their local NSPCC hub either as a hybrid arrangement, from time to time or may have individual circumstances that can be discussed at interview.

We also offer a variety of benefits including:

  • 29 days annual leave + bank holidays increasing to 32 days after 5 years' service
  • Employee benefits and assistance programme
  • Generous matched pension up to 7%
  • Life assurance scheme
  • Family friendly policies including enhanced maternity and paternity leave, adoption leave and IVF leave
  • A range of learning and development opportunities including apprenticeship opportunities
  • A range of lived experience network groups including Black Workers Support Group, Thrive Network, Muslim Colleagues and Allies Group, PINCC (Pride in the NSPCC's Colleagues and Children), the Family Network and Action 4 Deaf and Disabled as People Together.

This is a fantastic opportunity to join the UK's leading children's charity and work alongside a friendly, passionate and dedicated team.

Please provide evidence of how you meet the person specification along with your motivation for applying in your application for this role. 

Posted on: 24 July 2024
Closing date: 07 August 2024 at 23:30
Tags: Data Analysis,Insights