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Using Anonymous Recruitment
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This is a senior leadership position offering a pivotal opportunity to shape our organization's financial and operational future. The Head of Finance and Operations will provide strategic guidance while ensuring the efficient and effective daily operations of all financial and administrative functions.
Reporting directly to the CEO, you will deputize in their absence, contribute significantly to our organizational growth and success, and ensure a robust and compliant financial framework.
Key Responsibilities
1. Strategic Financial & Operational Leadership
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Partner with the CEO to develop and implement long-term financial and operational strategies, including horizon scanning and risk management.
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Manage the organization's financial systems, specifically overseeing and optimizing the use of QuickBooks for all accounting and reporting functions.
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Identify and implement operational improvements to enhance efficiency and effectiveness.
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Develop, review, and implement financial policies and procedures to ensure compliance with regulatory requirements and industry best practices.
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Oversee reviews and renewals of organizational insurance policies.
2. Financial Management & Oversight
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Oversee all financial activities, including budgeting, forecasting, payroll, and taxation.
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Lead the annual audits for UK and US entities, ensuring accuracy and transparency and managing relationships with auditors.
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Maintain and manage banking relationships.
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Conduct regular variance analysis and recommend corrective actions to the CEO and leadership team.
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Oversee management of restricted funding.
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Develop and implement robust financial controls.
3. Fundraising and Data Systems
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Ensure accurate and timely financial reconciliation between CiviCRM and QuickBooks.
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Provide financial insights and analysis to support fundraising strategies and donor reporting.
4. Leadership & Governance
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Deputize for the CEO as needed, ensuring continuity across all operations.
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Maintain strong relationships with board members, providing comprehensive and insightful quarterly financial reports to foster understanding and engagement.
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Provide strategic leadership to your team, fostering a culture of excellence and continuous improvement.
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Be responsible for managing relationships with our US bookkeeper (consultant) and both UK and US auditors, and for the line management of the UK Finance and Admin Officer.
5. Operational Excellence
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Lead and manage a team of finance and operations professionals.
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Develop and implement efficient systems and processes to optimize performance across all administrative functions.
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Monitor and assess operational activities, proactively identifying and addressing potential issues.
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Conduct regular cost analysis and implement cost-saving initiatives.
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Oversee HR and payroll functions
Person Specification
Essential
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Professional accounting or finance qualification (e.g., ACCA, CIMA, ACA or equivalent).
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Proven experience in a senior finance and operations role (at least three years experience).
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Experience in preparing UK statutory accounts and managing external audits.
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In-depth knowledge of UK FRS 102 and Charities SORP. Exposure to/experience of US GAAP.
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Experience in preparing the annual budget, working closely with budget holders.
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Experience in supporting grant management.
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High proficiency in using financial software. (e.g. QuickBooks, Xero etc.)
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Experience in driving continuous improvement of financial processes and systems.
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Strong strategic and financial planning skills.
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Experience leading and managing a team.
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Excellent communication and relationship-building skills.
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You enjoy a mix of leadership and rolling up sleeves to get hands-on.
Desirable
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Experience working in a not-for-profit sector.
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Experience working in an international organization.
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Experience with CiviCRM or other similar donor management systems.
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Experience in remote working.
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Strong commitment to Humanists International’s mission.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-five centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.
IntoUniversity and the Royal National Children's SpringBoard Foundation are working in partnership to offer further life-transforming opportunities for IntoUniversity students to attend independent and state boarding schools on fully-funded bursaries.
We are looking for a Boarding Schools Bursary Manager to join our team. The postholder will have responsibility for leading and developing the Boarding Schools Bursary programme in partnership with Royal SpringBoard and will be the principal point of contact for IntoUniversity centres, the bursary students and their families, the boarding schools and Royal SpringBoard.
The successful candidate will quickly gain an understanding and knowledge of the IntoUniversity students recommended for bursary places and will develop relationships of trust with their families to ensure a smooth transition and integration into boarding school.
The role at a glance
Contract: Full-time, permanent
Start date: As soon as possible to be agreed directly with the successful candidate
Location: Frequent travel around the UK is required for this role. Could be based in one of the following IntoUniversity centres: Birmingham, Bradford, Coventry, Leeds, Leicester, London, Manchester, Nottingham
Salary:
£40,800 per annum (including London contribution) for candidates based in London
£38,100 per annum for candidates based outside of London
What will my main duties be?
Programme Management
- To oversee the IntoUniversity Boarding School Bursary Programme including recruitment of potential students and ongoing support of current boarders.
- To prepare the students and their families for Royal SpringBoard and school assessments as well as reparing for boarding school life.
- To plan and/or attend boarding school taster and pastoral visits across the UK.
- To create a calendar of out-of-boarding events and support for students and families to connect to their local centre, including centre visits and community hubs.
- Work with the Safeguarding Team to promote the wellbeing of students and respond to safeguarding concerns (additional training will be provided for this aspect of the role).
- Encourage post-18 alumni to engage with the Royal SpringBoard alumni programmes and the IntoUniversity Student Associate Network
- Ensure Salesforce database records and monitoring requirements are kept up to date.
Stakeholder Management
- Manage the relationship with Royal Springboard, including reporting on KPIs and maintaining communication.
- To build strong relationships and liaise with the host boarding schools and the key staff members such as Houseparents.
- To provide support to parents/carers as needed and manage any issues that may arise sensitively, mediating between the boarding schools, parents/carers and students as necessary.
Other duties
- To ensure that the ethos, values and culture of the charity are maintained.
- To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide and fully supporting with the implementation of the charity’s Diversity and Inclusion Strategy.
- To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act, Equal Opportunities, Data Protection, Health & Safety and Working with Vulnerable Groups.
- To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
- To have full regard for IntoUniversity and Royal SpringBoard’s policies and procedures and to uphold IntoUniversity and Royal SpringBoard’s reputation, aims and values
IntoUniversity provides local learning centres where young people are inspired to achieve.





The client requests no contact from agencies or media sales.
Face-to-Face Fundraising Area Manager - West Midlands / Worcestershire
Reference: SEP20251160
Location: Flexible in West Midlands/Worcestershire
Salary: £30,075.00 - £32,108.00 Per Annum
Contract: Permanent
Hours: Full-time, 37.5 hours per week
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)
About the Role
As a Face-to-Face (F2F) Fundraising Area Manager, you'll lead and inspire a team of membership fundraisers based primarily in the West Midlands with coverage across Shropshire and Worcestershire and this wider vibrant area. Your leadership will play a crucial role in meeting ambitious fundraising targets while upholding the highest standards in ethical fundraising.
As well as line managing a direct team of up to 8 fundraisers, you'll work closely with RSPB reserves within your geographical area and lead on National Shows at the NEC to maximise membership opportunity for the RSPB.
This is a hands-on role supporting, coaching and motivating your team whilst also fundraising alongside them to lead by example.
Key Responsibilities:
- Leadership & Coaching: Recruit, train and develop a high-performing team of Fundraisers. Foster a positive team culture and lead by example to achieve fundraising targets
- Performance Management: Monitor KPIs including membership volume, average donation amounts, Gift Aid uptake and attrition rates. Conduct regular reviews and provide coaching to continuously improve performance
- Operational Oversight: Manage the day-to-day logistics of your team, ensuring compliance with fundraising regulations and alignment with RSPB values
- Relationship Building skills: Build effective partnerships with key stakeholders outside of the F2F Team, including Reserve Managers, to maximise membership opportunity.
- Travel and Flexibility: Regular travel across the West Midlands and wider Midlands area (and occasionally nationally) is required. A full UK driving licence, or the ability to demonstrate how you will travel to remote locations is essential. Weekend work will be expected as a core part of the role to support your team
Essential skills, knowledge and experience:
- Proven experience in face-to-face fundraising and managing high-performing teams.
- Strong leadership skills with the ability to inspire and develop team members.
- Excellent communication and interpersonal skills.
- Knowledge of ethical fundraising practices and relevant codes.
- Ability to plan, organise, and think strategically.
- Comfortable giving and receiving feedback.
- Experience with leadership frameworks such as SMART objectives, root cause analysis, and Situational Leadership.
Desirable traits:
- Familiarity with the RSPB's mission and values is highly desirable.
Benefits:
- Vehicle: Company van provided for work travel and expenses paid for - Van for work purposes only.
- Leave: 26 days annual leave plus bank holidays, plus one extra paid volunteering day per year.
- Flexible Working: Hours tailored to suit individual circumstances
- Wellbeing Support: Free 24-hour employee assistance programme for staff and close family.
- Discounts: 20% off in RSPB shops and online store, plus holiday booking discounts.
- Pension: RSPB matches contributions up to 7%.
- Green Benefits: Cycle to Work scheme and green loans.
Additional Information:
- Please note that, given the travel associated with the role, applicants will require a valid driver's licence, or be able to demonstrate how they would reach all corners of this area and be well-placed to do so.
- This is a full-time position working 37.5 hours per week. Weekend work will be expected to undertake the role successfully.
Closing date: 23:59, Sunday 12th October 2025
We will be looking to conduct interviews from mid-October.
Please note: We reserve the right to close this advert at any time once sufficient applications have been received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
In order to apply you will be required to upload a CV and complete an application form where you will have the opportunity to explain how you meet the essential criteria listed above. Contact us to discuss any additional support you may need to complete your application.
Please contact us if you require any additional support during the application process.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Bexley Deaf Centre (BDC) is a small and dynamic, well-established charity which has been serving the borough since 1994. Our work is focussed exclusively on supporting people who are Deaf or hard of hearing. We work to raise awareness, break down barriers and promote understanding within the community.
This is an exciting time to join our organisation; we are about to launch an ambitious new 5-year strategy and are actively expanding and developing the support and services that we provide.
We are looking for a dynamic and driven Business Development Manager who can spearhead our fundraising initiatives, lead the development of new projects and support organisational change to facilitate the growth of our services.
You will be part of the Senior Leadership Team, playing a pivotal role in shaping the future of our organisation to maximise the positive impact that we have on our client’s lives. Starting with a strong foundation to build upon, you will lead on fundraising activities and service development to support our exciting new strategy.
The role will include:
· Develop and implement fundraising strategies to enable us to diversify our funding and become more sustainable
· Identify and evaluate opportunities for new projects, leading on the development of proposals, timelines and budgets
· Work closely with the senior leadership team to identify areas for growth and increasing capacity
· Support the growth of the organisation and change required to deliver our fundraising strategy
Experience of working with Deaf people or knowledge of the Deaf community would be an advantage but not essential.
Harrogate Neighbours (HNHA) exists to support and improve the lives of elderly and vulnerable people across the region, transforming lives and empowering the community on a daily basis! With over 50 years of experience, they provide a vast range of services ranging from meals on wheels in the community to residential care (at their homes in Starbeck and Boroughbridge). The charity’s values focus on compassion, accountability, respect and excellence, and the incredible staff team deliver an uncompromised standard of care to all.
Following a hugely successful restructure we are recruiting 2 pivotal new roles into this life affirming organisation and are looking for passionate and talented individuals able to take on the challenge of leading the charity through this exciting next phase.
Are you a transformational strategic leader with experience in the care, charity or housing sector? We would love to hear from you!
The Role
The Director of Service Development is a strategic role, responsible for the development and growth of services across HNHA. Duties will include:
- Responsibility for the people strategy, HR processes and marketing.
- Accountability for the implementation and development of the organisational strategy, including HNHA’s hospitability and community engagement projects.
- Identifying and exploring opportunities for strategic service expansion, improvement and innovation.
- Responsibility for partnership strategy and building and maintaining strong relationships with external stakeholders.
- Developing and delivering a robust people strategy and managing and supporting departmental leaders.
The Person
We are looking for a talented strategic leader with prior experience in a senior role within the care, housing, or charity sector. With extensive experience in HR management, people strategy and service delivery and growth, you should also have excellent stakeholder engagement and relationship building skills.
This is a leadership role so we are looking for someone inspiring, someone who can lead the team and foster a culture of collaboration and excellence. Passion for the cause is key – we are looking for an individual who will rise to the challenge of ensuring HNHA continues to change lives across the region!
Why HNHA?
Not only does HNHA care deeply for the people it serves in the community, but it also provides a wonderfully supportive working culture. Spending even a short time at the residential homes, or with the staff team, shows you what a special place this truly is. Following a successful restructure, this is a hugely exciting time to join the charity as they embark on the next phase of their journey. Benefits include:
- Health insurance from WPA
- Pension - 4% employee, 3% employer
- Death in Service benefit with the pension
- Annual leave entitlement is 6.6 weeks including bank holidays (based on a 40 hour week).
- Paid massages
- 1-to-1 Support Sessions: Fully paid and tailored for your personal growth.
- Long Service Awards: Celebrate milestones with rewards.
- Annual staff awards evening
- Events for Staff & Families: Regular gatherings to foster connection and fun.
- Access to Blue Light card
- Free on-site car park
- Free meals on shift as well as tea, coffee and water
- Nearby station and buses for commuting.
The role will be predominantly based out of The Cuttings, in Harrogate, but there will also be the option for some flexibility and hybrid working. To express your interest, or find out more, please apply directly or contact the team below. Please note that 1st stage interviews will be held on the 7th / 8th October and 2nd stage on Monday 20th October 2025.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen, Charlie or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Examinations Delivery Manager
The Royal College of Ophthalmologists
The Royal College of Ophthalmologists (RCOphth) is the voice of the profession, representing 4,500 members in the UK and overseas. We set the highest standards in training and clinical practice, influence change at the national level, and ultimately make a difference to the lives of patients with eye conditions.
We are seeking an experienced and motivated Examinations Delivery Manager to join our Examinations Department – a team dedicated to ensuring fair, rigorous, and world-class assessments for doctors training in ophthalmology.
Why this role matters
Our examinations are high-stakes, career-defining assessments that shape the future of ophthalmology in the UK and internationally. You will play a pivotal role in ensuring these assessments are delivered to the highest standards of integrity, efficiency, and candidate care. By balancing meticulous organisation with a people-focused approach, you will directly contribute to maintaining trust in our exams and supporting the next generation of ophthalmologists.
What you’ll do
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Lead on delivery of the prestigious Part 2 FRCOphth Oral Examination and the Certificate in Laser and Refractive Surgery, held three times a year in the UK and at overseas centres.
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Oversee the full exam lifecycle – from candidate entry and timetabling, through to examiner recruitment, training and logistics, and final quality assurance of results.
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Enhance candidate experience, ensuring all participants feel supported and treated fairly, with a strong focus on equality, diversity, and professionalism.
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Manage a small team, providing leadership, guidance, and professional development for the Examinations Administrator.
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Build relationships with senior examiners and committees, ensuring alignment with GMC requirements and College standards.
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Drive improvements, streamlining processes, maintaining secure question banks, and contributing to innovations in assessment and policy development.
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Represent the College at examinations across the UK and abroad, working closely with venues, suppliers, and stakeholders.
About you
We’re looking for someone who combines operational expertise with diplomacy and leadership skills. You will bring:
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Significant experience in higher education or professional examinations administration.
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Proven ability to manage projects, people, and competing priorities under pressure.
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Excellent communication skills, with the confidence to work with senior clinicians and candidates alike.
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A keen eye for detail, with the ability to apply rules and policies consistently.
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Experience improving processes and a proactive, problem-solving mindset.
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Strong IT skills and confidence in learning new systems.
What we offer
This is an opportunity to take ownership of a prestigious, high-profile area of work within a respected professional body. You’ll work with dedicated colleagues, senior clinicians, and international partners, while making a real impact on medical education and patient care.
If you are motivated by delivering excellence, thrive under pressure, and want to contribute to the future of ophthalmology, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Location: This role is home based. It will also require occasional travel for meetings and events
Hours: 4 days per week (28 hours)
Flexible working: Flexible working applications are welcome.
Reports to: Deputy CEO
Salary: Level 5. £28,500 per annum. £22,800 pro rata
Pension: Stakeholder pension scheme available
We are receiving a very high amount of applications for this role and may need to close this vacancy early, so please apply as soon as possible.
_________
Are you passionate about shaping learning experiences that inspire creativity and drive professional growth? Artswork is seeking a dedicated Learning Content Creator to join our dynamic Professional Development team. In this home-based role, you’ll design and produce high-quality digital and media resources – guides, eLearning modules, toolkits, and more – that support diverse learners across the UK’s youth and creative sectors and beyond. You’ll collaborate closely with the team, translating complex topics into accessible, engaging materials that champion inclusion, creativity, and best practice.
If you’re a detail-orientated, creative thinker with strong visual communication skills, recent experience with digital content tools, and a genuine commitment making learning accessible for all, we want to hear from you. Join us and help empower individuals and organisations to unlock their potential through innovative, impactful learning. Flexible working arrangements and a supportive, inclusive environment await you at Artswork.
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Main Responsibilites:
Content Development & Design
- Create high-quality digital and media learning materials, including guides, toolkits, presentations, eLearning modules and video resources tailored for creative professionals
- Translate complex topics into accessible, innovative and impactful learning content that supports a variety of professional development pathways and diverse audiences
- Use authoring tools (such as Articulate, Vyond, Canva, Thinkific etc.) to create interactive and visually engaging learning experiences, incorporating video, audio, and creative media
- Champion inclusion by ensuring all content reflects Artswork’s commitment to and standards of access, diversity, equality, inclusion and cultural relevance
- Upload, organise, and update course content on our Learning Management System (LMS), ensuring resources are accessible, easy to navigate and up to date
- Utilise insights from post-training assessments, platform engagement metrics, and qualitative feedback to refine and enhance learning materials and evolve our offer
Collaboration & Team working
- Work in collaboration with the Learning Development Manager, Professional Development team, subject matter experts, and clients to shape meaningful learning experiences
- Generate ideas that contribute to Artswork’s commitment to continuous quality improvement in its training and help us grow our learning offer
- Support project timelines, manage documentation, and contribute to the successful launch of new professional development programmes
- Contribute to the APD growth strategy through ideas and practical solutions
Sales and Marketing
- Ensure all content supports Artswork’s brand tone, visual identity and core messaging whilst supporting a high quality and effective learning journey for participants
- Work with the Sales & Marketing Lead and the Communications team to align training materials with product launches, campaign milestones, and promotional strategies
- Work with the Sales & Marketing Lead to repurpose existing content for marketing purposes
Administration and Legal Compliance
- Maintain positive, diplomatic professional relationships with colleagues and our participants, partners and stakeholders
- Adhere to Artswork’s values and its policies and procedures, i.e. Access, Diversity, Equality & Inclusion, Health and Safety, Data Protection, Safeguarding and Environmental policies
- Be a committed champion for Artswork’s Anti-Discrimination Charter
- Maintain and develop personal skills and knowledge through appropriate training
- Perform own administrative duties
_________
We provide a range of benefits for employees including:
- Flexible working options
- Generous 29 days holiday pro rata plus bank holidays including guaranteed time off between Christmas and New Year
- Access to the Sage Employee Benefits programme
- Stakeholder pension
- Additional wellbeing time, which allows you to take 25% of your hours back when you really need it
- Enhanced Parental Leave and Carer’s Leave Policies to help maintain a positive work life balance that recognises caring commitments
- 3 paid volunteering days a year, including 1 dedicated to environmental activities
We champion continuous professional development and offer all employees access to training opportunities, as well as investing in your learning and nurturing your aspirations with a £500 annual budget to be spent on training of your choice.
We empower young people to lead change through creativity – for themselves, their communities and the world.

The client requests no contact from agencies or media sales.
Play a pivotal role in shaping the future of the magistracy — and through it, the health of the justice system.
We are seeking an inspiring leader to become the next Chief Executive of the Magistrates’ Association, the only independent voice of magistrates in England and Wales.
The MA is a Royal Charter charity with around 12,000 members. For more than a century we have championed magistrates, supported their development, and spoken truth to power on behalf of the magistracy and the wider justice system.
This is a unique opportunity to lead a small, committed team and a wide network of trustees and volunteers at a moment of real change. After years of decline, magistrate numbers are growing again and their role is expanding. Following a major programme of modernisation, the MA is stronger, more visible, and ready to build on this momentum.
As Chief Executive, you will:
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Provide strategic leadership, working closely with the Board of Trustees
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Be a visible and authoritative advocate with government, judiciary, Parliament and the media
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Oversee the delivery of services and support that matter to members
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Lead the growth of our membership, engaging new magistrates and re-connecting with those who have left
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Ensure strong financial and organisational management of the Association
We are looking for an experienced and credible leader with:
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A track record of strategic leadership and organisational development
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Strong financial and business acumen
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The ability to influence at the highest levels and act as a public spokesperson
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Experience of growing a membership body or comparable organisation
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A clear commitment to equality, diversity and inclusion
The client requests no contact from agencies or media sales.
Job purpose
To support Debt Advisers in their roles and ensure that the advice provided to overindebted Clients is accurate, effective and tailored to individuals’ circumstances. To support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with their Grant Agreement.
Scope of role
The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.
Key working relationships
Head of Quality and Compliance, Quality Assurance Manager, Debt Advisers, Delivery Partner Organisations, Training and Wellbeing Manager, Funders and External Partners, Recognising Excellence.
Key Responsibilities
1. Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.
- Conducting debt-advice interview observations
- Undertaking debt advice file reviews
- Identifying advisers’ soft skill and technical training needs
- Providing constructive feedback, and pastoral support, to advisers and their line managers
- Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.
2. Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.
- Ensure partner organisation are kept up to date with the requirements for external assessments.
- Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
- Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.
3. Ensure project compliance and quality requirements are achieved.
- Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
- Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
- Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.
4. Contribute to Team
- Work to an agreed work-plan meeting targets and milestones
- Prioritise and manage your own workload
- Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
- Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
- Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice
Other:
- Travel across London as required, and occasionally the UK
- Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.
Person Specification
The successful candidate will demonstrate:
Essential Criteria:
1. Experience and Skills:
- A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
- Hold a valid Money and. Pension Service accredited qualification in debt advice
- Have recent knowledge and experience of specialist debt casework
- Ability to supervise, develop and motivate a team of Debt Advisers to achieve performance, quality and Continuous Professional Development
- Understanding of the issues involved in interviewing clients (all channels)
- Ability to analyse and interpret complex information and produce and present clear reports verbally and in writing in cross cultural settings.
- Ability to work with funders and (partner) organisations to earn and maintain the trust of the people with whom Toynbee Hall deals.
- Experience of the monitoring, managing and evaluation of projects and performance
- Have achieved the MaPS competency requirements for a Technical Debt Supervisor (or be working towards these) and have experience of monitoring casework for quality.
- Proven ability to work creatively to support change management using a solution-based approach that resolves issues and accomplishes goals
- Ability to lead and contribute to the team, including the ability to prioritise own work and the work of others, and take decisions in relation to service delivery and rota cover (if required)
- Ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best
- Ability to best use IT systems and packages in the provision of advice services, including Microsoft Office, Teams, and case recording tools eg AdvicePro
2. Communication and Interpersonal Skills:
- Ability to build and maintain positive relationships with all staff members.
- Excellent written and verbal communication skills.
- Competence in handling sensitive information with discretion and maintaining confidentiality.
3. Personal Attributes:
- High level of professionalism and integrity.
- Ability to work independently and proactively without supervision.
- Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
- Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
- Commitment to empowering others by sharing knowledge and enabling action.
4. Commitment:
- Strong alignment with Toynbee Hall’s mission, strategy, and values.
- Willingness to participate in training and develop further understanding in areas such as safeguarding.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Fundraising Lead
Salary: 47,000 to 57,000 dependent on experience
Location: York, London, or remote ( North of England base preferred)
About The Role:
Are you passionate about unlocking potential? Can you drive high impact funding for STEM Education and build partnerships that transform lives?
We are looking for a results-oriented and dedicated Fundraising Lead, who will be:
- Seeking out new high value funders who share a passion for ensuring young people, wherever they are, have the access, skills, and knowledge in STEM to thrive.
- Building their own new business pipeline, as well as developing and closing 5, 6 and 7 figure partnerships with major companies.
- Responsible for the entire new business process, from seeking out new potential partners via our networks, or through research, to developing compelling proposals and pitches and closing deals.
- A strong networker and relationship builder, driven by targets and results.
- Capable of working closely with the account management team and other internal stakeholders, and adept at keeping accurate records to enable effective handover and forecasting.
About You:
Candidates will demonstrate our values: Sustainable – Innovative – Proactive
STEM Learning is looking for a candidate with high value fundraising experience, particular in corporate fundraising. Some experience of major donor fundraising would be beneficial as we look to build a philanthropy programme.
Our ideal candidate will show:
- Demonstrable experience of winning 5 and 6 figure partnerships with major blue chip companies.
- A strong understanding of current CSR and sustainability trends and issues and how that relates to charity partnerships.
- A mentality that is target driven and will be able to evidence a track record of hitting and achieving fundraising targets.
- Even if you do not have experience working in education or with young people, you are able to demonstrate a passion for the power of STEM and education to impact young peoples’ lives.
About Us:
STEM Learning’s vision is 'improving lives through STEM education’ by empowering young people with the skills and knowledge to thrive through effective teaching and learning.
We are proud to be the largest UK resource for supporting STEM teaching and learning through the provision of continuous professional development courses, resources, STEM Ambassador volunteers, online communities, and a wealth of other enhancement and enrichment activities. We do this in partnership with a wide range of organisations and individuals.
This role will pay a key part in generating the funds that will continue to deliver our impact led programmes.
Our York office is situated on the beautiful campus of the University of York with easy travel links into and out of the city.
Our Benefits:
- 30 days holidays plus bank holidays
- Access to a fantastic pension scheme
- A comprehensive employee assistance programme.
- Access to a voluntary staff benefits scheme including cycle to work loan scheme; health cash back plans; free eye tests; discounted vouchers and much more
- Excellent learning and professional development opportunities to enhance career development for all staff, at all levels, and all stages of their career.
Next Steps:
To apply please submit your CV and a cover letter explaining what interested you in the role and why you think you are our ideal candidate.
Closing date:
There is no closing date for this appointment; applications will be reviewed on an ongoing basis so early applications are recommended. Please note the opening date of this position was 12/09/2025.
STEM Learning strives to be diverse and inclusive – a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences.
We foster a culture where every employee’s voice is respected and valued.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time Permanent Basis.
As a Store Manager you will manage the day to day running of our Tonbridge Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.
Location: Unit 10, Angel Walk Shopping Centre, Tonbridge, Kent, TN9 1TJ
Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.
Some but not all key responsibilities are:
- Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
- Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
- Implement promotions in the Store as directed by Head Office or your Area Business Manager.
- Maintain a high standard of presentation, both in the windows and the interior of the Store.
- Ensure there is adequate stock available on the shop floor, at all times, on all key lines
- Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
- Create an organised and pleasant working environment for staff and volunteers.
- Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
- Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
- Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
Idea Candidates Must Haves:
- Ability to deliver excellent customer service.
- Experience of managing people
- Ability to liaise and respond to a variety of people from varying backgrounds.
- Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
- Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
- Ability to handle cash and reconcile accurately.
- Proven experience of meeting targets and KPI's.
- Basic IT skills.
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Finance Manager
We are seeking an experienced Finance Manager to oversee day-to-day financial operations and support strategic decision making.
Position: Finance Manager
Location: Hybrid – part office-based in Kennington, London SE11, with at least one day a week in the office
Salary: £33,000 – £35,000 pro rata (depending on experience)
Hours: Part time, 21 hours per week
Contract: Permanent
Closing date: 5pm, Friday 10 October 2025
Interview dates: First round week commencing 27 October 2025, second round 4 November 2025
About the Role
As Finance Manager, you will play a key role in managing financial processes and ensuring smooth operations. You will:
- Manage the accounts receivable function ensuring that invoices are raised in a timely manner, receipts are recorded on the accounting system and in liaison with the relevant managers ensure that outstanding balances are followed up on a regular and frequent basis
- Manage the accounts payable function ensuring that invoices are paid in a timely manner and supporting line managers with coding and uploading via HubDoc as necessary. Monitor entries in HubDoc (the application used to upload invoices to Xero – the accounting system used) to ensure any failed or unpublished invoices are followed up and accurately processed
- Bank and other Balance Sheet account reconciliations
- Work closely with colleagues in the Programmes team to manage the receipt of income from charitable activities
- Liaise with the Development team and provide weekly breakdowns of grants and donations received to ensure that income can be properly recorded on the donor database
- Monitor and reconcile credit card and petty cash payments ensuring that all financial controls are adhered to
- Supporting the Finance Director with month and year end procedures and reporting
About You
We are looking for a proactive and organised individual who can work both independently and collaboratively. You will bring:
- Have a solid understanding and experience of core accounting functions, financial management and bookkeeping – ideally in the charity or not for profit sector – including managing both accounts receivable and accounts payable
- Have good Excel skills and demonstrable experience of using accounting systems (we currently use Xero)
- Have excellent organisational and prioritisation skills, accuracy and attention to detail
- Have a good understanding of the management of restricted and unrestricted funds in charities
- Possess good communication skills and the ability to work with both finance and non-finance colleagues
- Have experience of preparing schedules and documents for external audit
- Thrive in a small team and are happy to work collaboratively as well as alone on a wide range of finance tasks
- Hold an accountancy qualification (AAT or similar) or are working towards one and are committed to your own professional development through training, webinars or conferences as relevant
In Return
You will benefit from:
- 25 days annual leave (pro rata) plus public holidays and office closure between Christmas and New Year
- Contributory pension scheme with 5% employer contribution
- Enhanced maternity, paternity and adoption leave
- Employee Assistance Programme and wellbeing support
- Ongoing in-house and external training opportunities
- A flexible approach to working to support work-life balance
Other roles you may have experience of could include: Finance Officer, Management Accountant, Accounts Manager, Charity Finance Lead, Financial Controller.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you a passionate and ambitious fundraiser who is inspired by the lasting impact of legacy and in-memory giving? Do you have experience in delivering exceptional data-led direct marketing campaigns and supporter focused stewardship journeys, building and embedding propositions and testing recruitment channels and products in this space?
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
We’re entering the first year of a 3-year fundraising growth strategy with a strategic focus on these areas. As our Legacy + In Memory Marketing Manager you’ll be stepping into a new role and can shape and grow two of our most important income streams in the Supporter Giving + Legacies portfolio.
This role is perfect for a creative, data driven fundraiser who can lead the development and delivery of mass acquisition and retention programmes and collaborate across the organisation to embed legacy and in-memory giving into everything we do, from supporter touchpoints to wider organisational culture.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Resurrection Trading (known as Resurrection Furniture) is a vibrant friendly charity shop in Alton High Street specialising in recycled second hand furniture and home goods. We need an efficient organiser to lead our team of volunteers, manage the office and bring a creative flair to display and sales.
About us
We opened in Alton in 2017 and in 2022 moved to larger premises at 21b High Street. The charity is linked to the Parish of the Resurrection. All profits from the shop go to good causes in Alton, especially to support youth related projects, people in need, heritage buildings and the community.
The shop is a busy, friendly place supported by a skilled team of repairers in the workshop and a lively band of drivers and lifters on the van. In total we have more than 50 volunteers and the charity is led by a team of Trustees. The shop is open 10 to 4pm Monday to Saturday.
Job Summary
The Manager’s role is typical for a retail high street shop except that there is no head office or back up staff - the manager and volunteers between them carry out all functions. These include:
Daily office administration - communications especially daily emails, Facebook messages and phone calls re furniture donations and sales, discussions with volunteers.
Coordination of volunteers including induction training, support and leadership,
Organising donations – selection, collection, pricing, display and delivery.
Shop organisation, administration and reporting to Trustees including publicity
Key Responsibilities:
Office Administration
• Deal promptly with shop communications via telephone, emails, Facebook and in person each day relating to donations, sales, and messages from volunteers
• Maintain data including personnel and customer information, finance and other record keeping.
• Manage the system of agreeing furniture donations, arranging collections from and deliveries to homes around Alton and booking slots on the van.
• Order shop supplies and maintain health and safety systems
• Manage gift aid documentation and other notices.
• Liaise with the workshop team, the van team, the Parish monthly market and Trustees
Volunteer Coordination
• Manage the volunteer rota ensuring that the shop is staffed by two to three volunteers including a lead volunteer per shift six days per week.
• Support the Trustee who manages the van rota currently four mornings per week depending on demand.
• Identify and recruit new volunteers as necessary, organise induction and regular training especially relating to health and safety, cash management and shop and van routine.
• Frequently communicate with volunteers in person, via the notice board, email and newsletter on shop organisation, sales new personnel and events.
• Liaise with lead volunteers regularly on organisation and volunteer issues.
Managing donations and sales
• In conjunction with volunteers decide on items to be accepted based on quality, saleability, existing stock from photos and other information.
• Value items not already priced by volunteers using the RF pricing guide and on-line apps.
• Ensure the shop is full of a wide range of items with back up stock kept in the store offsite.
• Promote donations via estate agents, care homes, general publicity and regular house clearances
Shop organisation
• Arrange for regular updating of shop and window displays
• Keep the shop and workshop clean and a safe environment
• Ensure that volunteers follow RF policies and procedures
• Ensure good customer relations including dealing with complaints
• Publicity including a newsletter and Facebook and website pages
We offer
• £15 per hour or £15,600 - £19500 (depending on hours worked)
· Between 20 and 25 hours per week spread across four or five days
• Saturday working required approximately quarterly with time off in lieu.
• Flexible working during school holidays by negotiation
• Five weeks holiday each year and bank holidays
• Workplace Pension
• Training and regular performance review
Location: 21b High Street Alton GU341AW
The post will be subject to a four - month probationary period, A permanent contract will be offered following satisfactory assessment.
This job description is subject to change from time to time.
Person Specification
Essential
- Education at least to A Level, HNC or equivalent. Assessment of relevant experience may be used instead of formal qualifications. GCSE English and Maths
- Proven computer and office- based systems including Word, Excel, Power point and project management
- Full driving license
- Experience of retail management of a business or other enterprise
- Practical and able to solve problems
- Strong interpersonal skills. Excellent team building, influencing and negotiating abilities.
- Good time management
Desirable
- Experience with advertising and skill in the display of
goods - Experience of the second-hand market or furniture or
charity sales
The client requests no contact from agencies or media sales.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Peer Mentor Facilitator (Mental Health)
Post no: 648
Location: Flitwick HQ, covering Bedfordshire
Reporting to: Peer Support Service Manager
Hours: 25 hrs per week (Monday - Friday)
Salary: £24,088 per annum, FTE (actual salary £16,275.68 per annum)
We are searching for a Peer Mentor Facilitator to join our mental health services. The role of the peer mentor facilitator will be to help with the smooth running of the Mind BLMK mentoring service and act as a mentor to service users. The ideal candidate will understand the recovery journey through a goal setting approach to improve mental health and wellbeing.
Our peer support services are a key element of our provisions, and we are looking for someone who can use their own lived experiences to provide support to help individuals achieve their goals.
Key Responsibilities
- Coordinate and facilitate the use of volunteer peer mentors across Bedfordshire, in line with Mind BLMK’s peer support model, operational policies and procedures (assessments, Mentor/Mentee introductions, goal setting, reviews).
- Facilitate initial Mentor / Mentee introductions, identify set goals for the relationship and ensure regular reviews are held.
- Work closely with the Peer Support Services Manager to recruit volunteer peer mentors to meet contract requirements and provide the infrastructure they need to deliver this support safely and confidently.
- Maintain an effective volunteer peer mentor workforce assisted by the Peer Support Services Manager for the service in line with Mind BLMK’s policies, procedures and guidance (recruitment, workload coordination, support, training and development of volunteers).
- Ensure that support is given to peer mentors through regular peer group support meetings and one-to-one meetings as appropriate.
- Carry out Cash Handling, Health and Safety and Data Collection responsibilities in line with Mind BLMK’s policies, procedures, requirements and guidance.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Health Plan with a wide variety of benefits
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 17:00, Friday 3rd of October 2025
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.