Base manager jobs

1.Duties and key responsibilities

Donor Stewardship and Reporting 

•Research, manage and develop relationships with a portfolio of donors informing, educating, and inspiring them about MAP’s work, and asking them for donations either directly in application or facilitating asks by peers. 

•Create a personal plan for each ‘qualified’ donor, taking into account the individual donor’s interest, motivations, giving patterns, any information they need to support our work. Execute that plan on a timely basis plan so that individuals are retained and upgraded. 

•Work with colleagues to secure appropriate project information, including budgets, to create effective offers, proposals and cases for support.

•Create reports that accurately reflect activity and performance for donors who have supported specific projects, to show the impact of their gift

•Ensure that all major givers in your portfolio are provided with the highest level of stewardship and take overall responsibility for your own contacts and annual workplan.

•Ensure the upkeep of a database and filing system on all existing and prospective donors.

•Provide regular reports to the Philanthropy Manager and Head of Philanthropy. 

•Develop relationships with Trustees, Patrons and other ambassadors/high net worth volunteer fundraisers of MAP, where appropriate. 

Events

•Ensure that appropriate donors/prospects/influencers are invited to cultivation and fundraising events and to attend these events in the UK.

•Support in the development of Philanthropy team events, including dinners, receptions, and donor field visits, as part of a project team

General

•Work closely with colleagues in the Philanthropy team and other colleagues, maximising all opportunities and supporting a dynamic, successful, and professional team

•Ensure that data security is maintained and that legal and regulatory requirements are fully complied with (such as Data Protection, ICO, Fundraising Regulator and, Institute of Fundraising Regulations), keeping informed of trends and developments in the UK fundraising marketplace. 

•Undertake other tasks as necessary to achieve the overall objectives of the team and the organisation.

2General Responsibilities   

•Support the mission, ethos, and values of MAP.

•Carry out other associated duties as may arise in line with the broad remit of the position.

•Support and promote diversity and equality of opportunity in the workplace.

•Work collaboratively with others in all aspects of our work.

PERSON SPECIFICATION

Skills and abilities

Essential

•Strong interpersonal skills, ability to build rapport quickly and maintain strong relationships

•Clear and thoughtful communicator with the ability to tailor messages to different audiences, including presenting information when required

•Self-motivated and pro-active in seeking out answers to problems.

•Ability to deal with information confidentially and respond with sensitivity.

•Ability to confidentially deal with all levels of staff and key stakeholders with tact and integrity.

•Strong attention to detail

Desirable

•Understanding of overseas humanitarian and development issues.

•Knowledge, understanding, and experience of Palestine or the Palestinian cause and community.

Experience

Essential

•Driven, proactive and externally focused, able to spot and create opportunities. 

•Experience of supporting or managing externally facing events. 

•Experience of writing reports or of investigating, collating, summarising, and disseminating research.

•Experience of writing & presenting cases for support, letters, and proposals.

•Experience of using a database to support targeting and research.

•Ability to prioritise and work on numerous projects simultaneously.

Desirable

•Experience of securing support from UK-based and overseas donors, supporters or trusts.

•A good understanding of major donor fundraising.

Personal attributes and other requirements

•Commitment to MAP’s aims and values

•Commitment to anti-discriminatory practice and equal opportunities.

•Commitment to upholding the rights of people facing disadvantage and discrimination. 

•Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.

•Commitment to personal learning, development, and improvement in pursuit of own objectives and those of the team and organisation 

•Strong administrative skills; computer literacy; good numeracy.

•Ability to work weekends/evenings on occasion to support events and other activities in the UK, and to travel overseas where necessary.

As Portsmouth Cathedral continues its journey of growth and expansion, we seek a CFO who will not only ensure financial oversight and compliance but also drive strategic initiatives to foster financial sustainability. Your expertise will be instrumental in solidifying the Cathedral’s financial position, optimising its resources, and advancing our service to the community.   

Following the implementation of the Cathedrals’ Measure 2021, and the registration of Portsmouth Cathedral as a charity in March 2024, the new role of Chief Finance Officer, funded by the Cathedrals Sustainability Fund, will support Chapter, the Cathedral’s governing body, in offering strategic financial leadership. Reporting to the Chief Operating Officer (COO), the CFO will be part of the Senior Management Team (SMT) and will manage a small team and will oversee the operational processes and functions, and communicate the necessary assurances, information and reports to the Senior Management Team, Chapter and the Board of our to be established trading company periodically. This will involve communicating complex financial ideas and information to a range of stakeholders (mostly non-financial).   

The successful candidate will be CAEW, ACCA or CIMA Qualified or similar and be able to show continued professional and personal development .  They will have:

•  Demonstrable experience in strategic financial leadership, with a track record of leading financial governance, compliance, and team development.   

• Strong knowledge of VAT, tax planning, and advanced accounting practices.   

• Excellent verbal and written communicator with an enthusiastic can-do approach and the ability to convey complex financial information to diverse stakeholders clearly and effectively.   

• Experience of dealing with colleagues, trustees and stakeholders.  

• Excellent analytical and reporting skills, proficient in financial software and Microsoft Office Suite.   

• Familiarity with a multi-fund accounting software   

• Empathy with the ethos of the Church of England. 

They will be:

• Commited to upholding the highest standards of safeguarding practice.

• Commited to equal opportunties and inclusivity and at ease when working at all levels. 

• Self-motivated.

• Highly collaborative and have excellent interpersonal skills including warmth, tact, diplomacy, discretion and imagination.

• Meet the standards required to pass a Fit and Proper Persons test. 

Safeguarding

The position is subject to a Basic DBS check as well as the ongoing safeguarding training provided by the Church of England and Diocese applicable to this role.

Benefits

• Annual leave allowance of 27 days per annum (FTE) plus public holidays
• Employer pension contributions of 7.5% plus employee contribution.
• Commitment to professional development and training
• Cash health plan

Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.  

Job title: Fundraising & Development Lead (Merseyside)

Reporting to: Senior Network Fundraising Manager

Location: Primarily on-site – based at our Merseyside Hub (Liverpool, L33 7SA)

Contract: 24-month fixed-term contract

Hours: 35 hours although open to discussing flexible working

Salary: 5NO £30,598-£37,039

Our vision: A UK where “No good food goes to waste”

We are the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,000 frontline charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness. For more information visit our website.

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities, and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come join us. 

The role

This is your opportunity to shape something new – with the backing of a national brand and the autonomy to make your mark locally.

FareShare UK runs three regional centres in Merseyside, East Anglia and Southern Central. As our Fundraising & Development Lead (Merseyside), you will grow a local fundraising programme from its infancy, working closely with both the Merseyside site and FareShare UK’s national fundraising team.

This brand new role has been created to sustain, and in time, increase the financial sustainability of our activity in Merseyside. Through your work, you will enable us to test the viability of this regionally-led approach, and put the frameworks in place to scale and replicate the approach as part of a wider business cased rollout.

You’ll initially report into FareShare UK’s Senior Network Fundraising Manager, but will work day-to-day from the Merseyside hub, fully embedded in the local community and local operations - this will involve working closely with the Regional Manager.

This role is advertised as a 24-month fixed-term contract, but there is potential to extend based on results. If extended, the role may move to be managed and embedded locally.

What you’ll be doing

This role is integral to shaping a long-term solution to our fundraising efforts locally. As Fundraising & Development Lead (Merseyside), your focus will be to:

• Build and deliver a fundraising strategy to generate locally fundraised income to bring our activity in Merseyside closer to breakeven in the short-term, as well as having an eye on long-term sustainability and growth.
• Develop a compelling case for support tailored to local funders, businesses and the Merseyside community.
• Build a diverse pipeline and income portfolio, using your knowledge and experience of fundraising within Merseyside to increase funding from across multiple income streams – this could include from trusts, local businesses, events, the local community and major donors.
• Create and manage supporter relationships, providing a positive experience and excellent stewardship, and through doing so, maximising on lifetime value.
• Work collaboratively with FareShare UK’s national fundraising team to ensure efforts complement rather than compete.
• Test and evaluate your work to build the evidence needed to support the scaling and replicating of this approach in other FareShare UK-owned sites.
• Fundraise safely, legally and compliantly in line with regulation and FareShare policies.
• Use existing tools and systems such as Salesforce to keep financial and partnership records up-to-date.
• Undertake training and skills development and adopt a continuous learning approach to your work, particularly in light of these being new roles.

This role is likely to involve meeting with funders, supporters and partners across the region – both on and off-site. The ability to travel when needed would be helpful, but there is flexibility in how this is managed and achieved. 

What you’ll bring to the role

You may not tick every box, and that’s okay.

If you can demonstrate the core competencies, and more importantly, have the drive and passion for the role – we’d still love to hear from you. We’re committed to supporting your development in the areas where you may have less experience.

We’d like to hear from people who have:

• A track record of developing, managing and growing funding partnerships (charity or commercial sector).
• Experience of raising income from at least two of – trusts/ foundations, corporate, major donor, community fundraising, events.
• The ability to build fundraising strategies and turn them into action plans to achieve results.
• Experience of working on partnerships that deliver both financial and non-financial value and an understanding all the possible ways in which a company can support a charity’s work.
• Excellent communication skills – both written and verbal, and the ability to win hearts and minds, both internally and externally.
• Experience of using data to make informed decisions and spot new opportunities.
• An ability to manage multiple projects and strands of work simultaneously.
• The skills to influence and manage people, including volunteers - building strong internal relationships to deliver results.
• A collaborative mindset and comfortable working with cross-functional teams.

If you have skills and experience in these other areas, we’d love to hear about them, as we believe they’ll help you in the role… but these are a nice-to-haves and not an essential part of our criteria.

• Knowledge of the Merseyside funding landscape.
• Experience of working in a federated or network organisation.
• Experience of working in a dotted line or matrix structure.
• Experience of working in a predominantly volunteer-led organisation.

Benefits

• We expect the role to be primarily based on-site, with local travel and some flexibility for hybrid working
• Whilst we typically appoint towards the bottom of our salary bands, we are open to flexing our approach for the right candidate
• 28 days’ annual leave + Bank Holidays
• Employer's pension contribution
• Employee Assistance Programme
• Interest free bicycle purchase loan scheme
• Season ticket loan

The Role:

As a member of the Work Experience team, you will play a key role in facilitating meaningful work experience placements for young people in Tower Hamlets. In this role, you'll work closely with local employers in Tower Hamlets and the City of London to support them in delivering engaging placements.

Responsibilities will include actively recruiting and onboarding new employers through phone calls, online meetings and carrying out on-site health and safety checks. In addition, you’ll support the Work Experience Manager in delivering school-based sessions, such as assemblies and Q&A drop-ins, to help prepare young people for their placements. You’ll also assist in coordinating placements at The Switch by creating schedules and supporting young people with their tasks. During delivery weeks, the team is responsible for providing responsive support to employers and schools. In case of any issues, you may be required to work from the office five days per week during these periods. 

Details:

· The role sits in the Work Experience team and reports to Work Experience Manager

· Working hours are typically 9am – 5pm Monday – Thursday, and 9am – 4pm Fridays

· Working from home (WFH) is typically 2 to 3 days a week, except on delivery weeks where you may be required to be in the office 5 days per week

· Flexibility may be required to cover meetings or deliver events outside of these hours and WFH days

· Start date end of June/early July 2025

What we offer you: 

• 25 days holiday, plus bank holidays, additional “Switch Off” Day and Christmas closure 

• Health cash-back package, including discounts on gym memberships and retail 

• Hybrid working

• Pension

• Learning and Development opportunities including Learning at Work Week activities 

• Volunteering days to spend on an activity close to your own heart.

Do you believe in the power of communication to change lives? Can you inspire action, build trust, and grow support through powerful storytelling? If so, join us and help raise our profile and income to help Transform Young Lives!

At Northorpe Hall Child & Family Trust, we believe every child deserves the chance to realise their full potential and thrive. We are on a mission to identify, develop and provide support for children, young people, and their families across Kirklees and Yorkshire focusing on mental health and emotional wellbeing.  We are working where gaps or needs exist and in doing so growing our reach, deepening our impact and building partnerships to transform young lives.

To help us deliver our vision, we're looking for a passionate, proactive and creative Social Media & Communications Lead

You will be creative and skilled in producing compelling content that wins the hearts and minds of potential service users, donors and funders.  To enable this, you will be expected to work with staff, volunteers including young people, parents and carers to co-design content that is relevant and useful to our target audience.

Content will also be driven using data to promote and amplify the impact of our services and the benefit to children, young people and families.

You will be a proactive, solutions-focused individual with the confidence and initiative to lead projects that raise our profile and generate vital income. This will include delivering impactful online campaigns, supporting charity-led initiatives/ events and strengthening our presence at external events to raise awareness and support for our work.

Working closely with the Income Generation and Partnership Development Manager you will be expected to work collaboratively across the organisation to help us grow our income, work and impact in a sustainable way.

This role offers the opportunity to make a meaningful difference within a supportive and mission driven charity. If you are a skilled communicator, driven by purpose, enjoy creating compelling content and know how to use creative strategies to generate donations then scroll down for details on this opportunity.

By joining Northorpe you will help transform the lives of children, young people and families.

Job Title:  Head of Finance & Business Services

Reports to: Chief Executive

Direct Reports: Finance and Business Administrator

Location: Hybrid - mainly home based working with a requirement to regularly attend meetings and events (mainly in London but also other project areas elsewhere in the UK) and with occasional visits to the Charity's offices. 

Salary: £46,542 Pro Rata

Hours: 3 Days per week

 About Alexandra Rose Charity 

Founded by Queen Alexandra in 1912, Alexandra Rose Charity (ARC) has a long history of supporting people experiencing poverty in the UK. Our vision is for everyone to have access to healthy and affordable food, and our mission is to give families on low incomes access to fresh fruit and vegetables in their local communities whilst advocating for systemic change to address food insecurity and health inequalities.

Since 2014, ARC has pioneered the use of financial incentives to improve access to healthy food and combat food insecurity through our Rose Vouchers for Fruit & Veg projects. To date, we have supported over 11,000 families, including over 20,000 children, to access £3.5 million of fresh fruit and vegetables in their local communities.

To deliver this scale, we work with 73 children and family centres and community organisations, 69 market traders and independent retailers, two fruit and vegetable vans and one fruit and vegetable delivery box scheme. We estimate that our projects have generated a total economic value added of almost £9 million for the local economies of the eight locations where we work: five London Boroughs, Barnsley, Liverpool and Glasgow.

As part of our new five-year strategy, we want to grow our reach and impact as part of a national movement where Rose Vouchers for Fruit & Veg projects are embedded in local and national policies and seen as a key intervention for transforming the diets of communities across the UK.

About the role  

As we launch our new 5 year strategy we are looking for an experienced Head of Finance & Business Services to help deliver our mission and support the growth and consolidation of the charity. As a member of the Senior Management Team, you will play a key role in implementing our new strategy as well as managing risk.

You will take overall responsibility for the organisation’s financial management, working closely with the Chief Executive and the Treasurer.

You will provide effective finance business partner support to other functions within the charity to support its fundraising, operations and development.

You will also be responsible for the line management of the Finance & Business Administrator, working with the Chief Executive to both oversee and support the business services function of the charity.

We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.

The closing date is Friday, 30th May 2025, at 5:00 pm

Interview Process: The selection process may include two interviews:

First Interviews: will take place online from the 16th to 19th June

Second Interview  (if selected) TBC

Seriously ill children and their families deserve the chance to live a full life, supported by care that enables them to thrive.​

But for many, it’s a lonely and isolating experience. That’s why we’re here. To make sure that no one has to face living through their child’s short life - and death - alone.

Together we support families through difficult times, offering lifeline practical, emotional and financial help.

Together we unite our sector. We help professionals and services to pool their knowledge and expertise, to deliver outstanding children’s palliative care. ​

Together we campaign to make sure that seriously ill children and their families get the care and support they need, when and where they need it. ​

Supporting, uniting, campaigning, together. We are Together for Short Lives.

This is a fantastic opportunity for a marketing and communications expert to help make sure we can raise the funds we need to deliver this vital work.

As our Marketing and Communications Manager (Maternity Cover), you will:

• work collaboratively with Fundraising colleagues, deliver results-driven marketing campaigns and communications support to grow both our audience of supporters and our income
• be part of a team that plans and delivers strategic campaigns that improve the system for seriously ill children and their families
• maximise our brand awareness and reputation among our audiences through our external communications
• stay abreast of print, broadcast and digital media to identify potential opportunities and threats to our ability to deliver our strategic plan
• lead on proactive and reactive media relations including writing press releases and statements, arranging interviews and responding to enquiries
• line-manage our Creative Content Lead.

You will have:

• outstanding storytelling skills which have helped to generate income for an organisation or for a cause, across a range of channels
• experience across a broad range of communications and marketing functions
• excellent interpersonal skills – and experience of engaging sensitively and effectively with a wide range of external stakeholders
• experience of building strong working relationships across different teams
• excellent leadership skills.

We offer a great reward package, which includes:

• generous annual leave entitlement
• pension scheme
• staff assistance programme
• days off for volunteering

We are open to flexible working patterns. Depending on the task and your personal work preferences, you can work remotely or at our Bristol office. We hold monthly team meetings and 1:1 meetings at the office.

We are always looking for talented people, and welcome people regardless of age, disability, gender identity, marital status, race, faith or belief and sexual orientation. We particularly encourage applications from those with disabilities or from black and minority ethnic backgrounds.

If you feel you meet some of the criteria but not all, we really hope you will enquire and learn more. We can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

Applying for the role

Closing date for applications is at 9am, Wednesday 28 May 2024. If you are interested in applying for this post, please complete the application form and the summary details form found on our website. 

Following a successful bid by Liverpool Charity and Voluntary Services (LCVS) as part of a partnership with NHS University Hospitals of Liverpool Group (UHL Group), NHS Cheshire and Merseyside, and Liverpool City Council we are recruiting for a Volunteering for Health Project Lead to support the partnership in its intention to:

• Establish a robust volunteering infrastructure to address identified health needs and priorities
• Strengthen the capacity of VCFSE (Voluntary Community Faith Social Enterprise) organisations to engage with health volunteering
• Promote collaboration between VCFSE, and statutory organisations to improve health outcomes
• Ensuring sustainability of health volunteering practices beyond the life of the project
• Responding to identified gaps in health volunteering and integrating efforts with local health strategies.

The Volunteering for Health Project Lead will lead on developing and delivering coherent and sustainable volunteering infrastructure in Liverpool, particularly to grow the level of health and wellbeing linked volunteering opportunities across Liverpool.

Job Type: Full time; Permanent
Location: Godalming, UK (hybrid working pattern 2x days in the office: Tuesdays & Thursdays)
Salary: Up to £45,000 per annum (depending upon skills and experience)

Join our clients highly successful fundraising team and use your passion for donor engagement to help end factory farming and build a more compassionate, sustainable world.

About Them:

Our client is a leading global organisation dedicated to ending factory farming worldwide. They were founded in 1967 by Peter Roberts, a British farmer alarmed by the rise of factory farming. Over the past 50 years, they have made major strides in abolishing inhumane practices such as barren battery cages, veal crates, and sow gestation crates in the UK and Europe.

Their approach involves campaigning, advocacy, and engagement with policymakers at national, intergovernmental, and corporate levels, building a movement of individuals concerned about animal welfare and the health and sustainability of our food. They are driven by a passion for animal welfare and food system change, believing in a future where animals are treated with compassion and respect, and where sustainable farming practices prevail for a healthy planet.

Their international headquarters are in Godalming (UK), with team members in 14 countries on four continents including the US, Italy, France, Poland, the Netherlands, Spain, Czechia, China, and a specialist policy office in Brussels. This role is part of the Global Fundraising Directorate of over 50 staff, consisting of Philanthropy, Individual Giving, Legacies, Digital, CRM and Brand teams, based internationally, primarily in the UK (HQ) and their six other fundraising markets in the USA and Europe.

About the Role:

They are looking for a passionate and experienced fundraiser to develop, manage and grow their international mid-level giving programme. As their Global Mid-Level Giving Manager, you will take ownership of this key fundraising stream, playing a vital role in engaging and inspiring donors giving £1k / $1K / €1k and above a year, while also helping to cultivate relationships with major donors giving £10k and above, working as part of the Global Philanthropy team.

As part of this exciting role, you’ll be the primary point of contact for Circle donors globally, creating a giving community and providing exceptional stewardship, delivering compelling impact communications, and creating engaging moments that deepen donors’ connection to their mission. Working primarily with their UK and US fundraising teams and supporters, you will develop and execute global strategies to recruit, retain, uplift and grow their community of committed donors. You’ll collaborate with colleagues in Philanthropy, Individual Giving, Digital and CRM teams to deliver innovative, data-informed campaigns that drive loyalty and income. This is a strategic, hands-on role, which is ideal for someone who thrives on building relationships, spotting opportunities, and telling powerful stories that move people to action.

About You:

To succeed as their Global Mid-Level Giving Manager, you will need to be a confident and strategic relationship-builder, who has a strong track record in fundraising and donor engagement, particularly within mid-level or major giving. You’ll understand what motivates donors, and be skilled at delivering personalised, inspiring stewardship, that builds loyalty and drives continued support. You will need to be able to thrive in a fast-paced, collaborative international environment and have experience working across teams to deliver integrated fundraising campaigns.

You’ll have excellent communication skills, both written and verbal, with a flair for creativity, data analysis, and a results-driven mindset. You’ll need to be highly organised, detail-oriented, and comfortable managing multiple priorities while maintaining a clear focus on donor experience and income growth.

Why Should You Apply:

You'll join a global movement committed to ending factory farming and building a fairer, more sustainable food system. You’ll be part of a supportive, mission-led team that values integrity, collaboration, and compassion, for animals, the planet, and each other.

Join their team and make a lasting impact, while being part of a workplace that values and supports you every step of the way:

- Enjoy an enhanced annual leave of 25 days per year, along with bank holidays
- Our comprehensive benefits package includes core offerings like Health Cash Back Plan
- MHFA support – 24/7 GP access and Employee Assistance Programme
- Free onsite parking and office next to mainline station
- Optional savings schemes like the Cycle Benefit scheme
- Embrace a fulfilling career that prioritises your well-being, while also enjoying excellent development opportunities
- Hybrid working model (dependant on role and location)
- A defined contribution pension scheme
- Enhanced discretionary company sick pay
- Premium Subscription to Calm App

To Apply:

If you have the skills and experience to excel in this role, they are keen to hear from you and welcome your support in contributing to their globally impactful cause. Please submit your CV and a cover letter, outlining how you meet the Person Specification detailed in the job description. Please note that they reserve the right to commence interviews on a rolling programme.

Application Information:

Cut-off date: Tuesday 3rd June 2025
1st Stage (Teams) Interviews: Wednesday 11th June 2025
2nd Stage (Face to Face at HQ) Interviews: Tuesday 17th June 2025

No agencies please.

In order to comply with legal requirements, as part of their selection procedure they ask all potential employees to prove their eligibility to work in the UK.

Our client absolutely committed to providing equal opportunities for everyone regardless of their background.  They value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within their organisation and across the sector.  They welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.

You may have experience of the following: Fundraiser, Individual Giving Manager, Donor Engagement, Fundraising Manager, Major Giving, etc.

REF-221 568

Executive Assistant / Personal Assistant

Personal Assistant / Executive Assistant and Board Secretary

ABOUT THE ROLE

Hours of work: 22.5 hours per week over 3 days

Salary: £32,503 FTE (including London Weighting)

Place of work: Hybrid, with a base at Romero House, London SE1. Some travel and overnight stays will be required within the UK.

Contract type: Part time, permanent

Closing date: Tuesday 10th June at 23:59

Could your admin and people skills help us build a more human and inclusive society? Are you motivated by our vision of people with and without learning disabilities sharing life together? Do you want to work in a committed, flexible and caring team, at the heart of an inspiring national charity?

Our National Leadership Team is looking for a Personal Assistant to join us in our London office, to help us maximise what we can achieve as a team, and to build stronger processes and culture for our geographically-dispersed charity.

Main purpose of the role

We are looking for a Personal Assistant / Executive Assistant to the National Leadership Team and Board Secretary, based in our London office. You will have a key role in helping us build our capacity, effectiveness and support systems, working closely with the National Leader / CEO and our passionate and caring leadership team. 

In this pivotal role, you will:

• Provide high-quality administrative and logistical support to the National Leadership Team;
• Coordinate a range of L'Arche national meetings and forums for people with and without learning disabilities;
• Play an important part in internal and external communications, and in project managing cross-cutting initiatives;
• Support governance as a registered charity, company, and care provider through the formal role of Board Secretary;

This position does not offer visa sponsorship and is best suited for a candidate already located in the London area.

ESSENTIAL CRITERIA:

• Excellent organisation skills, responsiveness and adaptability to tasks and demands;
• Initiative and an ability to innovate improved ways of doing things; 
• Interpersonal skills to build collaborative relationships, resolve tensions, and create partnerships with people at all levels;
• Discretion and diplomacy in dealing with confidential information and sensitive issues;
• Experience with MS Office and SharePoint; 

ABOUT L'ARCHE

L’Arche is a worldwide movement of people with and without learning disabilities building community together. We aim to be a beacon for our society - of what social care can be, what life with learning disabilities can be, and what a more human society can be. 

L’Arche in the UK is a registered charity and a regulated provider of care and support. Our 11 Communities in England, Scotland and Wales offer a varied mix of adult supported living, registered care, and day services. 

Our UK annual turnover is about £21m. Some 1400 people across the UK belong to a L’Arche Community, including about 300 people with learning disabilities and more than 700 employees and volunteers.

A full job description and person specification can be found in the recruitment pack.

To apply, please submit your CV and answer the questions from our online application form.

Closing date for applications is Tuesday 10th June at 23:59

Interviews will likely take place on Monday 23rd June in London. 

Please also read our privacy notice for job applicants.

As well as joining our friendly Community, where you will be well supervised and supported, and benefit from L'Arche mentorship program, there are some other benefits you get by working for us:

• Joining shared meals since cooking and having a meal together is what we are all about. 
• Achieve professional qualifications while benefiting from exceptional training and development opportunities.
• Interest free loans and salary advances available 
• Free eye tests and a contribution towards the cost of glasses if you need them for work.
• Free DBS / PVG checks 
• Free SSSC registration 
• Free Blue Light Card 
• Professional membership fees paid if they are directly relevant to your role 
• Free Employee Assistance Programme available to everyone 
• Up to 5 days paid compassionate leave 
• Up to 6 days paid (pro rata) for time off for emergency dependents leave 
• Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings 
• Paid mileage costs at HMRC rate 
• Working from Home Allowance for those in office-based roles but for whom no office is provided 
• Specialist bereavement counselling for employees and their family members 
• Access to the Bike to Work scheme

REF-221 592

Position: Head of Product and Systems Management 
Hours: Full-time, 35 hours a week 
Contract: Permanent 
Location: Office-based in London, N4 with flexibility to work remotely 
Salary: £65,118 per annum plus excellent benefits 
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities. 

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics). 

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.

Our Product and Systems Management team are responsible for: defining our product vision; setting the product strategy; and executing on it by delivering new functionality that meets customer needs and supports business goals.

Across all of our products our Product and Systems Management team cover the following areas:

• Being fully responsible for the provision and management of the system
• Owning the list of user requirements. These are known as product backlog items (PBIs) and are drawn from user group meetings/discussions. These PBIs are then scheduled for build and release. 
• Manage the relationship with any external support companies for the relevant products and interconnected products and systems including accounting online, bank checking and deduping systems.
• Manage the data cleanliness, accessibility, availability and retention in accordance with our data governance and security policies particularly the information and data management framework. And develop and maintain automated processing of bulk data.
• Enshrine continuous improvement into the use and development of our Products.

Our use of Product Management comprises of all of our critical business systems (Finance, HR, Intranet, Microsoft end user applications).

Our Head of Product and Systems Management plays a crucial role in the development and delivery of our Product and Systems Management. This role is also responsible for defining and delivering the Product and Systems Management team’s strategy/roadmap and ensure they are delivered. 

For this role we’re looking for:

• Expert level experience of managing a Systems Support Team
• Expert experience of Product Management
• Experience of managing external stakeholders and 3rd party suppliers effectively

Closing date for applications: 9:00am on Thursday 15 May 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Thousands of people in our communities are affected by breast cancer, and many of these are compelled to help by fundraising for Breast Cancer Now. To enable us to best support our network of fundraisers, and contribute to a sector leading programme, we’re looking for a community fundraising executive to join the London, South and Wales team.

In this busy and exciting supporter-facing role, you’ll provide stewardship to our brilliant fundraisers organising events from bake sales and balls to tractor runs and sponsored walks. And, alongside the other community fundraiser executives, you’ll be the first point of contact for supporters, playing a key role in the smooth day to day running of the programme.

Through excellent relationship management, you’ll inspire our supporters to see through their fundraising plans, raise as much as possible and continue to support the charity in a way that’s right for them.

Reporting into an experienced community fundraiser, you’ll be nurtured and developed in your role. And have the opportunity to develop relationships with a wide variety of supporters, from individuals and volunteers to clubs, societies, groups and local companies.

About you

You’re a brilliant communicator and love working with others. You thrive in a busy environment, bringing a proactive attitude to everything you do. You look for ways to add value and push beyond the expected.

Having worked in a customer or supporter facing role before, you’re naturally committed to providing exceptional stewardship. Engaging with our supporters will energise you, whether that’s speaking to them over the phone, hosting a cheque presentation or attending their events.

You’re organised and can prioritise your work well. You pick up processes quickly and have excellent administrative skills that you’ve gained in a professional working environment.

It’s great if you’ve worked in a charity before, and having community fundraising experience is a bonus. But it’s your passion for fundraising and making a difference that’s important – if this sounds like you, we can’t wait to hear from you.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Monday 19 May 2025

Interview date Wednesday 28 and Thursday 29 May 2025 (in person at our London office at The White Chapel Building E1 8QS)

A great opportunity to coordinate services for adult carers experiencing mental health issues in Merton, South West London.

Jigsaw4u is a charity with a proud 27 year history in supporting mental health and wellbeing in South West London. We are seeking a support worker who shares our values and person-centred approach, and who is passionate about helping adult carers (those with caring responsibilities).

This role presents an exellent opportunity to gain experience in, and knowledge of, social support work and mental health services, and would provide a great first step for those interested in building a career in this area.

The role is 4 days (28 hours) per week. Full time (35 hours per week) may be available if required.

Role in Context

Jigsaw4u’s Carers Peer Support Service supports adult carers in the London Borough of Merton through emotional support and access to information, opportunities and practical advice.

Working alongside other VCSE peer support providers in the Borough, other carer organisations or providers of statutory carers work, the post holder will work on improving pathways and coordinating services for adult carers experiencing mental health issues, often as a direct result of caring.  The post holder should have lived experience of being a carer, or of mental health challenges experienced by themselves or a close friend or family member

1. Purpose of the job

Be responsible in the designated area for:

• Delivery of one-to-one and group peer support sessions designed for and by adult carers
• Collecting data and reporting on direct work delivered with adult carers
• Collaborative working with the Merton Peer Support Partnership
• Developing and enhancing relationships with strategic partners
• Maintaining and striving to improve service delivery standards and effectiveness

1. Main duties

• Providing emotional and wellbeing support for carers through one-to-one, person-centred interventions
• Working flexibility to support carers aged 18 and over, who are caring for someone with mental health difficulties or experiencing mental health issues, often as a direct result of caring
• Empower and support carers to become involved in local Mental Health developments, particularly within SWLSTG
• Encourage and assist the uptake of Carers Assessments and the ability of carers and their families to assess their own needs to develop solutions and manage resources
• Assist carers in accessing opportunities for breaks from caring through activities within the partner organisations and external agencies
• Delivering time-limited, outcome-focused interventions to support personal outcomes so carers feel emotionally and practically supported
• Group-based support to address intended specific outcomes
• Encouraging access to local services to promote community inclusion and connectedness, enabling sustainable recovery and support
• Practical support to help carers access the right services and support based on needs, preferences, and the options available
• Evaluation of interventions provided through use of Outcomes Star and other
• agreed measurement tools
• To assist the Service Manager in creating monitoring reports
• To attend professional/monitoring meetings if required

Deputy Manager (Mental Health) - Recovery House

Location: Alum Rock, Birmingham

Salary: £28,982 per annum

Hours: 37.5 Hours per week

Recovery House is a new and innovative service we are launching that meets an important need for people experiencing poor mental health. The service will operate 24 hours a day, 7 days a week, providing vital support to people in need of short-term crisis accommodation, of up to 7 nights. The service is a partnership with the NHS, who will have a staff presence at all times, and builds on the range of strong collaborations we have with the public sector.

We provide individualised, person-centred services that help people lead fulfilling lives and reach their full potential. Known for our high-quality support, we play a key role in Birmingham's mental health system and collaborate with local organisations to challenge the stigma surrounding mental distress.

About the role

Directly managing two Team Leaders, the Deputy Manager will work as part of a team in our regulated services and is an important role in the delivery of recovery based and prevention services within Birmingham. This post is central to the smooth running of the 24/7 Recovery House.

The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with Operations at Birmingham Mind, the role contributes to effective communication between operational staff and management.

You will support the Service Manager in providing continuous and safe delivery of support at the Recovery House and always ensuring high quality person-centred care. You will ensure that compliance and adherence to CQC standards is upheld by the Recovery Support Workers and Team Leaders and provide updates and reports both internally and externally.

You will provide direction, shared management, and support to the delivery team of 13, which includes 24/7 staffing and support; ensuring we deliver on the aims of crisis intervention and prevention.

The role requires a clear vision of how crisis alternatives can be achieved through highly effective services, and the ability to turn that vision into a reality. You will support the work of the NHS clinical team and liaise with them and ensure that the service can be accessed by service users when they need it and that the house is prepared and ready for new residents.

About you

You will need to be skilful in developing strong relationships with a range of people and be able to hold on to a vision for the future rooted firmly in values and the principles of recovery, whilst accepting that different professions have different skills and contributions to be made.

We are looking for someone who is experienced in delivering services in a CQC regulated residential or supported living environment and has previously managed a team with line management. You will have excellent working knowledge of relevant mental health and other legislation and have had dealings with Safeguarding and Health and Safety.

The successful candidate will have knowledge of and a commitment to the “Recovery” model of mental health support and experienced in delivery services within values and framework. You will be able to manage and lead a team of people to perform to their best, with the ability to work closely with the Service Manager to ensure a high quality of service.

This role will involve working on a rota, including some evenings and weekends.

Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme.

Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role.

Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.

Closing date for applications is Wednesday 21st May 2025