Based service manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £25 million.
Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include:
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Social Media Moderation
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Facebook Group Moderation
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On-page messaging for Facebook Fundraisers
We are on the lookout for talented comms experts who understand the importance of effective, accurate, and timely online communications and can enhance the work of our expanding social media moderation team.
** The ideal candidate will have a minimum of 3 years' professional social media moderation experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to acting in the best interests of our charity partners.
If you do not have 3 years of professional social media moderation experience, working in-house for a charity please do not apply. You will not be shortlisted.
About the role
Our dedicated team moderates our full-service accounts (all organic content and paid ads) as well as one-off campaigns and appeals for some of the most recognisable charities in the sector.
This role is perfect for skilled comms experts who can provide excellent supporter care and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9 am (or earlier), wrap up by 9 pm and adhere to our sub-three-hour response time.
Our moderators must have a minimum of three years’ in-house, third-sector comms experience.
As a Social Media Moderator, you would be responsible for:
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Becoming the voice of the cause you are representing, adhering to their brand guidelines and tone of voice at all times
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Identifying, escalating and signposting any safeguarding issues
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Managing your own time and work on own initiative
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Working across a range of social media management tools
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Responding/actioning to all comments and queries in under three hours
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Maximising donations when required
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Going above and beyond at all times to provide supporters with an incredible experience
Our moderation takes place between 9 am and 9 pm, Monday-Sunday.
Different accounts will require varying levels of ‘active’ hours (defined as time spent taking action). You will split your active hours between 9am and 9pm. For example, for an account which requires three active hours, you might carry out your work in six, thirty minute instalments throughout the shift.
As you gain experience, you will be allocated multiple accounts which will enable you to increase your hours worked.
Whilst you need to be on hand to monitor your accounts during 9am-9pm, the role does allow for a great deal of personal flexibility.
The ideal candidate will have a minimum of 3 years' professional comms experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to act in the best interests of our charity partners.
Full training will be provided alongside regular one-to-one and team catch-ups. Here’s what some of our moderators say about working at Social AF:
“I love the flexibility of the role. The team are great and are very helpful, but the flexibility allows you to still do things whilst working.” Megan
“Working with Social AF has been so rewarding - I’ve been able to work with some amazing national charity partners. The team are so friendly and the flexibility of this role has been really beneficial to me, my family and my work-life balance” Sarah
Please read our full job description before applying. Applicants that don't meet our minimum criteria won't be considered for interview.
Please submit your CV alongside a short covering statement to let us know why you are best suited to this role.
As part of your application, you will be required to answer the following questions:
- Do you have at least 3 years of professional social media moderation experience, working in-house for a charity?
- Please share an example of how you’ve successfully managed a charities’ social media channel (200 words or less)
- How many days per week and active hours per day would you be able to commit to?
- Please relay our start and finish times, alongside our response time.
- Are you happy to commit to one weekend day per week as and when required?
Good luck!
The client requests no contact from agencies or media sales.
Job Title: Trainee Careers Adviser
Location: Slough, Covering Maidenhead
Salary: £26,007 per annum
Hours: Full-time (37 hours per week)
Contract: Permanent
Reports to: Area Manager – National Careers Service
Your starting salary will be £26,007, increasing to £26,527 after 6 months, (providing you have completed your L3 training and subject to successfully passing your probation. At 12 months (subject to satisfactory performance and progression in your qualification) your salary will increase to £27,058 - providing you have signed your training agreement and commenced your L4 training. Any further increases will be in line with our annual Personal Development Review (PDR) process.
About CXK
CXK empowers people to succeed in employment, education, and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values
· Ethical – We work with professionalism, honesty, and integrity
· Passionate – We reach out enthusiastically to all who need out support
· Innovative – We inspire, enhance, and improve
· Collaborative – We engage, support, and share with others
The National Careers Service
The National Careers Service provides free, professional careers information, advice, and guidance to help you make decisions about learning, training, and work at any stage of your career. The service is available to anyone living in England and aged 13 or over.
Through the National Careers Service, anyone can access professional careers advice and support for free via webchat, on the telephone, and face-to-face with a qualified careers adviser in your local area.
Skilled careers advisers can provide support on any aspect of your career journey.
The Team
As part of the National Careers Service team in the Southeast, you will be part of a small cohort of highly experienced and qualified Careers Advisers provide Careers Information, Advice, and Guidance (CIAG) by various methods including, Face to Face, Telephone and Virtual (MS Teams) appointments. The success of team is their excellent communication and ability to support each other on a daily basis.
The Role
As a Trainee Careers Adviser, you will be responsible for the daily delivery of Careers Information, Advice, and Guidance to adults on a range of opportunities, including learning, career paths and employment.
You will have some experience in working with people within the community from a variety of backgrounds using various methodologies to empower customers as they seek to overcome barriers to progression and make informed career decisions about their futures.
The ideal candidate will demonstrate their abilities to achieve their goals on an outcome-based contract supporting others to achieve their goals. You will be organised, flexible in your abilities to support the needs of the charity.
From time to time, you will be required to attend CXK Head Office (Ashford, Kent) for meetings, events and other organisational activities.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
· Maths and English GCSE Grade C or above (or equivalent)
· Experience or knowledge of education, employment, or training provisions
· Previous work experience or voluntary experience of delivery of information to groups of people in a formal or informal setting
Essential Criteria
· Deliver careers advice to customers from a range of locations, including Job Centre Plus, Libraries, Further Education Colleges, and community venues
· Confident users of IT, highly organised with excellent time management skills
· Full UK driving licence and use of own vehicle for travel across county to support the charity’s needs as directed by the Area Manager
· To create realistic action plans with customers, helping them to gain education, employment, or training with clear and unbiased information, advice and guidance that is based on the needs of customers
· Accurately record all required outcomes and notes using an online database/CRM in line with data protection and contract requirements
· Experience of successfully working towards formal or informal targets
· Experience of working with people from a diverse range of backgrounds
· Appropriate homeworking space to work effectively and uninterrupted
· A commitment to undertake all necessary training for the role including a professional qualification in Careers IAG at Level 4 within the first 12 months of the role
Employee Experience
As a National Careers Service Careers Adviser, you will be providing impartial Careers Information, Advice, and Guidance (CIAG) opportunities to a high-quality, professional standard of service for all adults and young people (over 13 years) living in England, including, learning, employment and career progression options. Careers Advisers are required to be flexible, operate within the scope of the contract and attend venues in the delivery of the service as agreed with your area manager.
Benefits of working with us
Our employee benefits include:
· 30-33 days holiday, plus bank holidays
· Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
· Benenden private healthcare cover
· Flexible working
· Enhanced maternity and paternity leave
· Training and development programmes and opportunities
· Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Monday 29th September 2025
Application review date: Tuesday 30th September
Interviewing date: Monday 13th October 2025
Format
This recruitment round will consist of a competency-based interview and a pre-interview exercise.
Useful Information
If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment at cxk dot org.
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
The client requests no contact from agencies or media sales.
Are you ready to shape accessible and engaging digital experiences for diverse audiences?
We have TWO opportunities for a Digital Products Manager responsible for the development, delivery and improvement of our digital products. You will lead work on our website, microsites and other platforms, ensuring they meet the needs of our user communities and support the MND Association’s strategy. The Digital Products Manager will work with colleagues, agencies and suppliers to design, optimise and manage digital platforms that are secure, accessible and engaging.
The Digital Products Managers will work closely with teams across the Association to lead the development of user-focused platforms that drive supporter engagement, grow income, accelerate research, and improve support for people living with and affected by MND.
We are recruiting for two roles within:
- Research and Services & Partnerships
- Income Generation and Engagement
When applying, please clearly state which team(s) you are interested in working with.
Key Responsibilities:
- Manage the Association’s digital product portfolio, including websites, microsites and third-party platforms
- Lead a programme of continuous improvement with our digital agency to deliver the best experience for our digital audiences
- Scope new products, map user journeys and enhance existing services to design or optimise digital experiences
- Advise on the procurement of new third party digital platforms and technology
- Translate business and user requirements into technical specifications and user stories
- Ensure compliance with security and accessibility standards
- Ensure all content is produced to SEO best practice and work with our digital agencies to improve website content
- Use data, analytics and usability testing to improve user experience and journeys
- Manage Google Analytics and Google Tag Manager, producing insights and identifying opportunities for development
- Support colleagues with training, guidance and communities of practice
About You:
- Technical skills in Drupal CMS and Microsoft Dynamics 365
- Experienced across the full product lifecycle with knowledge of team roles and documentation
- Strong understanding of user-centred design, user journeys and testing
- Awareness of best practice and emerging trends in digital technology
- Broad knowledge of accessibility principles and tools to support inclusive design
- Confident using audience insight, data and analytics to inform decisions
- Able to manage competing priorities and balancing multiple projects
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
The job description and information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: Expectation to attend the office 1 day per month for team meetings. Flexibility to attend more regularly when needed in line with business requirements.
The client requests no contact from agencies or media sales.
Location: Home-based with regular travel to the Guildford office
Job Type: Full time, 37.5 hours per week
Contract Type: Permanent
Salary: £39,867.66 - £44,297.40
Benefits: 27 days holiday bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.
There’s never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.
We are seeking an individual who can help us unlock the potential of our organisation by identifying opportunities to create and grow impactful products and services. This is a unique opportunity to take the intelligence and expertise of a 145-year-old membership organisation and reimagine our proposition for thousands of individuals and organisations.
This role leads on our strategy to developing and selling new products and services. As well as identifying opportunities from across the charity yourself, we envisage you will be looking at our approach to our online shop, cycle friendly employer accreditation as well as membership and insurance related products. As the charity’s expert in product development, you will educate and inspire the charity in what you do. You will ensure that we hit our financial targets whilst building a portfolio of commercial opportunities that align with Cycling UKs mission and values.
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us.
The role is home based in the UK, with regular travel to our offices in London and Guildford.
Applications close at 9:00am on the closing date shown
REF-223 760
Are you a proactive, self-motivated individual with a passion for fundraising?
Diabetes UK is looking for a dynamic Community Fundraiser to join our team and drive fundraising initiatives across the Wales region. In this exciting role, you’ll manage relationships with supporters, seeking out and responding to fundraising opportunities to maximise income for our cause.
You will collaborate with local organisations, schools, and community groups to build lasting relationships and create new fundraising opportunities. Your work will involve communicating with supporters through various channels, including phone, email, and social media. You’ll also be an active part of regional and national teams, ensuring alignment with our community fundraising strategy.
To be successful in this role, you must have:
- A full UK driving license and access to a vehicle.
- To be based within Wales.
- Willing to travel when needed to DUK offices (namely Cardiff, Warrington and London) as well as nationwide when needed (all travel expenses are covered).
For further information about the role please refer to the job description at the end of the page.
Fundraising Roles only: Diabetes UK is committed to fundraise in a way that is legal, open, honest and respectful and expects all staff and volunteers to share this commitment. We are registered with the Fundraising Regulator and you will be expected to adhere to the Code of Fundraising Practice.
We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.
Interview date: 15/10/2025
Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK, satisfactory references and a DBS check if applicable for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref TMVE-251
Closing date 6 October 2025 at 9am
Are you an influential, collaborative and compassionate individual with proven experience and in-depth of implementing safeguarding policy and legislation affecting children and young adults, including transitional safeguarding? Do you have sound experience of delivering or supervising trauma-informed, strengths-based, and person-led services?
If so, join St Giles as a Team Manager where, as part of the Services Directorate, you will supervise and coach practitioners delivering our based community-based services ensuring high-quality, trauma-informed, young person-led services.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will lead the day-to-day service delivery of trauma-informed, co-produced, and developmentally appropriate interventions for children and young adults. This will include maintaining strong local partnerships and representing the service in external meetings and forums, acting as safeguarding lead and promoting a proactive safeguarding culture across the team, plus providing line management, supervision, and coaching to up to eight service delivery practitioners.
We will also count on you to drive performance against KPIs, outcomes, and quality standards using data to inform service improvements and to ensure compliance with GDPR, data protection policies, and reporting obligations including ISAs and DPIAs. Supporting the implementation of service reviews, audits, and quality improvement initiatives and the recruitment, induction, and training for staff are both also key duties, as is contributing to continuous service improvement through reflective practice and feedback.
What we are looking for
- Proven ability to lead and coach diverse teams and manage performance effectively
- Experience with quality assurance tools, audits, and using data to improve service delivery.
- Understanding of service contracts, KPIs, and performance management.
- Experience advocating for teams and young people in multi-agency settings
- Experience maintaining compliance with data protection obligations and service standards
- Confident in managing safeguarding, risk escalation, and decision-making
- Excellent interpersonal, relationship-building and communication skills, verbal and written
- A professional, collaborative and flexible approach to your work
Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Adult and Child with Child Barred List DBS.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
To apply visit our website via the apply button. In your personal statement, please address the following three areas:
- Experience, Knowledge & Qualifications – Give examples of your professional and/or voluntary experience, highlighting how you meet the essential criteria.
- Skills & Abilities – Explain the skills you bring to this role and how you have applied them in practice.
- Personal Qualities & Values – Describe the personal attributes and values you would bring, including how you align with the values of St Giles.
- Applications will be shortlisted against the Person Specification. Please use clear examples wherever possible.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We will be reviewing applications as they are received and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: UK based – Hybrid to any UK office with national travel
Ref PDR-251
Closing date: 9.00 am on 29 September 2025
St Giles Trust is seeking a strategic and detail-oriented People Data and Reward Manager to lead our data, reward, and payroll functions. This is a key role in shaping how we use people data to drive inclusive, high-performing workplaces.
About the Role
You’ll lead a small team to deliver effective, compliant, and customer-focused people services. Working closely with senior leaders, you’ll ensure our HR and payroll systems support organisational goals, and that our reward practices are fair, transparent, and aligned with our values.
Key Responsibilities
• Lead the People Data and Reward team, providing strategic direction and operational oversight.
• Manage and enhance our integrated HR and payroll systems, including configuration and optimisation.
• Act as the data protection lead for People, ensuring compliance with legislation and best practice.
• Provide expert guidance to the Executive Director of People and Internal Operations on risks, issues, and opportunities.
• Support the development of inclusive reward strategies and data-driven decision-making.
About You
We’re looking for someone who:
• Has strong experience in HR data, payroll, and reward management.
• Is confident using HRIS platforms and Excel to analyse and report on people data.
• Understands how data supports equity, diversity, and inclusion goals.
• Is proactive, collaborative, and committed to creating a great place to work.
• Can lead with integrity and inspire others through inclusive practice.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
To Apply
For further information and to apply visit our website via the apply button.
• Application Deadline: 9.00 am on 29 September 2025
• Interview Date: 10 October 2025
Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to a basic DBS check.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Harris Hill has an exciting opportunity for an interim Funding Manager, or Consultant to support a London based charity ASAP for 3 months, on a 3 day per week basis.
The client is being open to how this could work, so we are considering a temp timesheet basis, paid hourly/daily at £146.10 per day plus holiday, as a direct employee at £38k, or as a freelance consultant at £200 per day, billed directly.
This is a list of what they are looking to cover however, this is for the permanent role, so unlikely you will cover everything in this list.
Funding
Set up funds on their CRM system, tracking opportunities, applications, outcomes, reporting requirements.
Support the development and delivery of a fundraising strategy, with specific focus on, grants, trusts and funds and service delivery contracts, while considering how to expand individual giving, online fundraising and developing corporate relations.
Income planning, including identifying, prioritising and scheduling funding opportunities.
Preparing and submitting proposals and tenders to donors, trusts and funds and government and local government contractors.
Exploring opportunities for commercial income stream development.
Preparing and submitting donor reports
Management of potential Funding Officer, allocating tasks, providing access to data as well as support and quality assurance for proposal and report preparation.
Impact
Use our data management system for analysis programme scale, reach, gender and ethnicity data for volunteers and service users.
Improving impact assessment, data analysis and communication of impact, specifically for three programme objectives (wellbeing, connectedness, and goal setting skills).
Supporting the development of a case study library in line with strategic objectives and target audience
Research and evaluation, looking at long term and wider impacts
Developing a structure for assessment and analysis of volunteer impact and experience
Annual report preparation.
Management of Social Media Consultant, overseeing monthly planning meetings with team, using Unfold data for output, signing off material, overseeing adherence to ToR
If you would like to find out a bit more about this role, please apply for more details.
Night Shelter Manager
Glass Door Homeless Charity
London, Greater London (On-site)
£19.90 per hour
Part-time (Daily shifts - 5pm to 10pm )
Contract (Six months)
How to apply
Job description
Team: Night Shelters
Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available: 5:00pm to 10:00pm
Job Purpose
As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April.
You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour.
You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity.
This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish.
Job Description
As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan.
Your main responsibilities will include:
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Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported.
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Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night.
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Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have.
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Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful.
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Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed.
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Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided.
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Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times.
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Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift.
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Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need.
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Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking.
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Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information.
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Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work.
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Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested.
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Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required.
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Supervision meetings – Take part in regular supervision meetings with the Service Manager.
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Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly.
Person Specification
Essential:
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A valid manual driving licence and be willing to drive the Glass Door van.
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Experience working with people experiencing homelessness or other vulnerable groups.
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A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
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The ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach.
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Confidence in handling challenging behaviour calmly and respectfully.
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Strong written and verbal communications skills.
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The ability to carry out manual handling tasks, such as moving supplies and equipment.
Desirable:
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The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
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A lived experience of homelessness.
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An understanding of, and commitment to, trauma-informed care.
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Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
Other
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Employment is subject to a satisfactory enhanced DBS check for adults.
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You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
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A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and enthusiastic Leisure Development Manager to join our Leisure team at Enable!
To find out more and apply, please GO TO OUR WEBSITE
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
Reports to: Chief Operations Officer
Based: Battersea Park
Salary: £55k-£60k
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, Hybrid/Office
Role Overview:
- The Leisure Team are passionate about benefitting the local community through sports and leisure activities. We are experts in our service and pride ourselves on our customer experience and inclusivity through affordable or complementary programmes reaching those that need it the most. The leisure team want to enrich all lives within Wandsworth leading on the needs of the community, delivering programmes that reach out to local places and people, removing barriers and increasing access to activity.
- You will lead the Enable leisure services to deliver both outstanding commercial performance and significant community impact. You will ensure our leisure facilities and programmes are financially sustainable, operationally excellent, and accessible to all. This includes driving participation growth, particularly among deprived and underrepresented groups, fostering healthier, more active communities through our portfolio or Leisure facilities and the Active Communities team.
To find out more and apply, please GO TO OUR WEBSITE
Independent Living Scheme Manager – Older Persons
Bottesford
£17,124 - £20,065 per annum (£28,540 - £33,443 FTE)
21 hours per week
Are you passionate about supporting older people to live independently and with dignity? Our client is looking for a compassionate and proactive Scheme Manager to join their friendly Independent Living for Older Persons (ILOPS) team
They offer a warm and welcoming supported housing scheme with long-term accommodation in 22 self-contained flats. They empower residents to live independently while fostering a strong sense of community through regular tenant meetings and activities.
What You’ll Be Doing
As Scheme Manager, you’ll:
- Provide housing management and tenancy support to older residents.
- Coordinate with families, carers, and external agencies to meet tenant needs.
- Report repairs and conduct regular health and safety checks.
- Manage voids and lettings, including viewings and assessments.
- Promote tenant engagement and community involvement.
- Maintain secure access and communal areas.
- Support residents with aids, adaptations, and access to services.
What They’re Looking For
You’ll bring:
- Knowledge of social housing and issues affecting older people.
- Experience supporting vulnerable individuals.
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Understanding of health and safety and safeguarding.
- Effective communication and coordination skills.
Additional Info
The 21 hours per week will be covered over a minimum of 3 days per week; there is flexibility around which days of the week but working days must be between Monday and Friday.
Our client's Head Office is based in Clifton, and you will be required to attend training there on occasion.
About Nordoff and Robbins
We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability.
Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to income generation that help us engage more people and grow our fundraising.
We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen. This role is your chance to help us achieve our ambitious goal of transforming more people’s lives through music.
The culture
If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together, we could be your next team.
Could this be the place for you?
If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you!
About the role
You’ll be joining the partnerships team, which is a key role within the fundraising department and part of our wider Income Generation directorate. You will have a minimum of three years account management experience gained in charity corporate partnerships or a relevant account management role, as well as a proven track record of cultivating, securing and successfully managing corporate relationships. You are a natural strong communicator, with the ability to build effective and long-term relationships both internally and externally. You'll have proven experience of inspiring and motivating supporters and developing partners enabling them to maximise all income generating activities in the area and deliver impressive results. The Nordoff and Robbins partnerships portfolio is going from strength to strength, and we have created this new role to truly accelerate our partnerships offering and meet ambitious fundraising targets as part of our new 5-year strategy
What we offer:
3 best things about the job (in our humble opinion)
· You will be the Lead Account Manager across a portfolio of household brands and corporate partners most of which are connected to Music, Entertainment and Media
· You will be invited to bring bold, creative, and forward-thinking engagement and relationship management to help us communicate the amazing impact of Music Therapy to our partners
· You will be instrumental in inspiring and motivating corporate partners and developing to maximise all income generating activities and deliver impressive results.
Don’t worry, you don’t need to be musical, but you do need to be able to work cross-organisationally with colleagues in all areas of the charity to help bring awareness of our mission, vision and achievements to the world.
· A salary of £43,971 plus £1,500 London Weighting (if applicable) per annum. Total salary £45,471 per annum
· Pension scheme
· 31 days annual leave plus 8 bank holidays
· Mix of office based in our North London office (min 2 days per week) and home working
· Salary sacrifice benefits including cycle to work
· A true People First charity with training and career development at our core
· An inclusive culture – and lots of music!
· This role is full time
We have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles and values that we all commit to:
1: ACCESSIBLE TO ALL
Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff Robbins.
2: PROVIDING EQUITY OF OPPORTUNITY
Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need.
3: DIVERSE ENGAGEMENT
Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are – be that through services, communications, events, research, resources etc.
4: BE FREE FROM DISCRIMINATION
To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of NR as an organisation and those who represent it and to provide channels for them to do so safely.
5: BE VIGILENT, PROACTIVE AND RESPONSIVE
To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for an experience Business Development Marketing professional to join our team.
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Community Rehabilitation Service. We are the largest centre commissioned by NHS England for Category A neurorehabilitation.
This role is pivotal in leading on all business development and services-marketing activity to drive and increase brand awareness to ultimately generate referrals, whilst strengthening our position to be the provider of choice to support children with acquired brain injury and neurodisability across the UK and internationally.
You’ll work alongside a cross-organisational team to promote our services to external stakeholders, in particular managing our key account plan to influence, maximise referrals and income generating opportunities. Key to this is cultivating and maintaining relationships with stakeholders including hospital-based clinicians, commissioners at both integrated care boards and local authorities, with professionals with NHS England at a regional and national levels, embassies, medico-legal professionals including case managers and lawyers.
To underpin this, you’ll create, implement and review services-related multi-channel marketing activity, both on and off-line, including development and oversight of our professionals’ events programme, ensuring all activity aligns to, is integrated and works towards delivering our strategic objectives.
You will have the opportunity to develop and implement your expertise in an environment that is focused on the highest clinical and quality standards. You will work in a 24-acre site which is unusual in its beautiful historic nature, as it is unique in its state-of-the-art facilities including robotic technology and virtual reality.
Staff benefits include London weighting, shuttle bus, and more… Read more below
Role Requirements
You’ll play a key and central role in driving promotion of our services, and this requires a balanced mix of both business development and marketing skills, knowledge and experience in a complex, services environment. You’ll be comfortable with matrix working, recognising the importance of this role in working across the organisation to drive referral generating activity.
To succeed in this high profile and diverse role, you must demonstrate:
- Business development and marketing skills, knowledge and experience in complex, service-oriented environment, across B2B, B2C and B2G audiences.
- Relationship management skills, including cultivating new and existing relationships.
- Ability to influence stakeholders, at all levels, both internally and externally.
- strategic thinking and the ability to drive service development and maximise income, whilst mitigating risk.
- Understanding of commissioning landscapes – NHS (national and local levels), continuing health care, education, and private.
- Ability to work in a matrix environment, with resilience, determination and passion.
Interview Date: To be confirmed
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:Engagement Manager – Employee Volunteering
Reference Number: V557
Location: Homebased within South West England/London
Contract Type: Fixed term until 31st March 2026 (with possibility of extension)
Hours: Full time (35 hours per week)
Salary: £25,625 per annum plus up to £3366 London weighting (if applicable)
DBS/PVG: Basic
Job Family: 3
Line Manager: Project Manager
Closing date: 24th September 2025 We reserve the right to close this vacancy early if we receive sufficient applications
Interview Date/s:Week commencing 29th September 2025
Anticipated start date: ASAP
We reserve the right to close this vacancy early if we receive sufficient applications
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Job Purpose
We are looking for a passionate Engagement Manager to join our team. They will work as part of the national (and local London) Employee Volunteering team working with corporate clients and community partners, creating and delivering team and individual volunteering events.
Here is some of what you’ll be doing, please refer to the full job description for full details:
· Research and deliver volunteering opportunities to meet the needs of specific client teams of volunteers, ensuring they are impactful and safe.
· Carry out logistics visits or virtual planning meetings and risk assessment for volunteer activity, ensuring compliance with the quality standards set by Employee Volunteering.
· Develop partnerships and manage relationships with community organisations and colleagues leading on internal Volunteering Matters projects locally.
· Ensure monitoring, impact and evaluation information and data is collected and that projects meet agreed targets, reporting format and schedule.
· Assist the Project Managers by preparing case studies, change stories and reports.
Having a regular presence in the locations where we are working with partners and individuals is essential for this role. Given the geographical spread of the working area, we are looking for somebody that lives and can travel across London & South West England.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The CSE Team Leader will play a crucial role in supporting the Operations Manager and wider Basis management team to oversee the delivery of 1:1 and group-based support to young people in our service offering high quality, effective safety advice, information and support, enabling young people to navigate exploitative and abusive relationships. The Team Leader will hold a protected caseload to enable them to carry out their other duties.
The Role includes line managing the staff on the Young People’s Team, supporting with reports, recruitment and safeguarding. There will be an expectation to attend Child Focussed and Contextual MACE as an expert panel member and to support the Operations Manager with attendance at Silver MACE meetings. The role will work to ensure young people receive an exceptional service and contribute to the strategic development of Basis.
The Young People’s team work across Leeds and Bradford providing specialist support to young people experiencing CSE. The team work to Basis’ organisational values, taking a harm reduction approach to enable and empower young people to make positive choices, whilst working to reduce risk. The team have an established reputation for providing high quality, effective safety advice, information and support, enabling young people to navigate exploitative and abusive relationships. Services are provided within the community, at venues as young people determine.
Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation, working with women and young people who are being sexually exploited or are involved in sex work.
Basis works with women and nonbinary people who work in the sex industry and women and young people who are sexually exploited
The client requests no contact from agencies or media sales.