Befriending Manager Volunteer Roles in Bristol

JOB DESCRIPTION

Why we need your help

The Marie Curie Dementia Befriending service is provided by trained volunteers who offer one-to-one companionship and support to people with a terminal illness that have dementia and their families. The service would not be able to reach those most in need if it was not for the commitment and hard work of the volunteers delivering the service.

Befriender volunteers provide companionship and emotional support, practical support, short breaks for carers and help with signposting for information and support.

What we need you to do

Your role will include, some of, but not restricted to the following tasks:

• Complete all initial mandatory Dementia Befriender volunteer training, as well as any refresher training whilst you are a Marie Curie volunteer
• Carry out weekly visits with the person(s) you’re supporting, as agreed with the Volunteer Co-ordinator. This could be in a variety of settings, for example in a family’s home, in a care home or out in the community.
• Provide one to one companionship and support. For example - Offering a listening ear and spending time engaging in everyday conversation, activities or hobbies with the person you are supporting. Accompanying them to an appointment, social groups or taking short trips out. Helping with small daily tasks eg making tea or accessing the internet. Allowing carers to have a short break. Signposting to relevant local support services or finding out information as requested.

(This list is only an outline as support will vary according to the needs of those using the service. Dementia Befriender volunteers do not provide nursing or personal care, or offer counselling or advice)

• Driving clients to pre-arranged health or social care (eg to chemotherapy appointments or day therapy at the hospice)
• Follow all mandatory procedures that form part of the Dementia Befriending service. Examples include submitting written report forms, identifying and briefing a lone worker Buddy, and following procedures for lone worker safety.
• Keep your manager informed of any changes to the situation, or any significant happenings in connection to the person you’re supporting and/or their family, either in person or by phone
• Be reliable and committed to regularly spending time with someone and offering support
• Attend group events and training sessions for Marie Curie Dementia Befriender volunteers
• Attend individual sessions with your Volunteer Co-ordinator as required
• Represent the Marie Curie Dementia Befriending service positively to those using the service
• Support with Advanced Care Planning for clients

What skills or experience do you need?

• Commitment and reliability - able to keep appointments and volunteer for approximately 3 hours a week
• Patience, empathy and emotional stability
• An understanding of the importance of confidentiality
• Willing to be flexible to the needs of the individual
• Ability to operate within the boundaries of the role
• A friendly and sensitive approach
• Excellent listening skills and an ability to build a rapport with others Respect for individuals, regardless of their race, gender, culture, religion, disability, sexual orientation and marital status

What we can offer you

• An excellent opportunity to build on your skills in a charity environment
• An induction, training, support and supervision in your role
• Agreed reasonable out-of-pocket expenses

What we ask of you

• To provide two references from non-family members and other relevant documents related to the role
• To keep to all the charity’s policies and guidelines
• To complete an induction and any training related to the role

Marie Curie is committed to safeguarding and promoting the welfare of patients and their families and expects all staff and volunteers to share this commitment.  Marie Curie will treat all volunteers fairly and with respect.  We will not discriminate on the basis of disability, ethnicity, marital status, pregnancy or maternity, sex (i.e. gender), sexual orientation, religion or faith, or gender reassignment.  We will not discriminate on the basis of age, unless the responsibilities of a role require us to do so in order to safeguard our volunteers and/or service users.

ABOUT US

Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and  6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left. 

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We reserve the right to close this vacancy early.

JOB DESCRIPTION

Why we need your help

The Marie Curie Dementia Befriending service is provided by trained volunteers who offer one-to-one companionship and support to people with a terminal illness that have dementia and their families. The service would not be able to reach those most in need if it was not for the commitment and hard work of the volunteers delivering the service.

Befriender volunteers provide companionship and emotional support, practical support, short breaks for carers and help with signposting for information and support.

What we need you to do

Your role will include, some of, but not restricted to the following tasks:

• Complete all initial mandatory Dementia Befriender volunteer training, as well as any refresher training whilst you are a Marie Curie volunteer
• Carry out weekly visits with the person(s) you’re supporting, as agreed with the Volunteer Co-ordinator. This could be in a variety of settings, for example in a family’s home, in a care home or out in the community.
• Provide one to one companionship and support. For example - Offering a listening ear and spending time engaging in everyday conversation, activities or hobbies with the person you are supporting. Accompanying them to an appointment, social groups or taking short trips out. Helping with small daily tasks eg making tea or accessing the internet. Allowing carers to have a short break. Signposting to relevant local support services or finding out information as requested.

(This list is only an outline as support will vary according to the needs of those using the service. Dementia Befriender volunteers do not provide nursing or personal care, or offer counselling or advice)

• Driving clients to pre-arranged health or social care (eg to chemotherapy appointments or day therapy at the hospice)
• Follow all mandatory procedures that form part of the Dementia Befriending service. Examples include submitting written report forms, identifying and briefing a lone worker Buddy, and following procedures for lone worker safety.
• Keep your manager informed of any changes to the situation, or any significant happenings in connection to the person you’re supporting and/or their family, either in person or by phone
• Be reliable and committed to regularly spending time with someone and offering support
• Attend group events and training sessions for Marie Curie Dementia Befriender volunteers
• Attend individual sessions with your Volunteer Co-ordinator as required
• Represent the Marie Curie Dementia Befriending service positively to those using the service
• Support with Advanced Care Planning for clients

What skills or experience do you need?

• Commitment and reliability - able to keep appointments and volunteer for approximately 3 hours a week
• Patience, empathy and emotional stability
• An understanding of the importance of confidentiality
• Willing to be flexible to the needs of the individual
• Ability to operate within the boundaries of the role
• A friendly and sensitive approach
• Excellent listening skills and an ability to build a rapport with others Respect for individuals, regardless of their race, gender, culture, religion, disability, sexual orientation and marital status

What we can offer you

• An excellent opportunity to build on your skills in a charity environment
• An induction, training, support and supervision in your role
• Agreed reasonable out-of-pocket expenses

What we ask of you

• To provide two references from non-family members and other relevant documents related to the role
• To keep to all the charity’s policies and guidelines
• To complete an induction and any training related to the role

Marie Curie is committed to safeguarding and promoting the welfare of patients and their families and expects all staff and volunteers to share this commitment.  Marie Curie will treat all volunteers fairly and with respect.  We will not discriminate on the basis of disability, ethnicity, marital status, pregnancy or maternity, sex (i.e. gender), sexual orientation, religion or faith, or gender reassignment.  We will not discriminate on the basis of age, unless the responsibilities of a role require us to do so in order to safeguard our volunteers and/or service users.

ABOUT US

Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and  6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left. 

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We reserve the right to close this vacancy early.

At Aid Box Community we offer support, supplies and sanctuary to people seeking asylum in Bristol 

With our team of dedicated staff and volunteers we offer the assistance needed to access living essentials, emotional support, recreation, shelter, community, legal advice, health care and employment

Every year we welcome thousands of displaced people by means of our Free Shop, Welcome Hub, Activity Programme, Crisis Fund and Befriending Service

As Trustee Treasurer, as well as general governance, you will have specific responsibilities to oversee the monitoring of the charity's finances and budgeting on behalf of the Board of Trustees. You will also ensure that end-of-year financial tasks are completed for our Annual Report and Accounts. Operational responsibilities are carried out by our Finance Manager and one of our Directors who liaises closely with our Treasurer. 

Main Duties and Responsibilities: 

• You'll report quarterly to trustees on the charity's finances ensuring financial reports to the trustees are clear and properly discussed   

• You'll ensure accounts and other financial reports are produced in the correct form and on time as required by the Charity Commission and independent examiners   

• You'll chair our Finance Risk and Audit Committee which oversees the charity’s financial risk management process and reviews our financial health

• You'll attend four Trustee meetings a year (each lasting up to 3.5hrs) and four online FRAC (Finance and Risk) meetings a year (each lasting up to 2 hours)

• You'll attend one RemCom meeting a year (up to 2 hrs) for an annual salary review. 

This role is for you if:

• You are a qualified accountant or a part qualified finance professional
• You would like to join a fantastic community of staff, volunteers and service users
• You are committed to our upholding the basic human rights of refugees and asylum seekers
• You are able to commit the necessary time to the role (see requrements above re meetings)

Safeguarding Statement 

ABC is committed to safeguarding and promoting the welfare of its service users and vulnerable adults and expects all staff, trustees and volunteers to share this commitment. 

ABC operates Safeguarding Policies for the purpose of protecting Young People and Vulnerable Adults.  All staff and trustee members are required to undergo Enhanced Disclosure and Barring Service DBS checks.

Statement on Equality, Diversity and Inclusion 

ABC aims to be an anti-discriminatory organisation committed to the promotion of quality and diversity and, in line with the Equality Act 2010. We particularly welcome applications from under-represented groups and those with lived experience. 

Registered Charity Number 1172697 

For an informal chat:  please email our chair of trustees (see attached document for details)

Closing Date for Applications: 20th Jan 2024

Interviews tbc

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