Behaviour Change Communications Manager Jobs in Stratford, Greater London
We currently have an exciting opportunity for an experienced individual to join our team as a CRM Technical Lead. You will join us working 35 hours per week, on a 24-month fixed-term contract basis and will be based remotely. In return you will receive a salary of up to £48,444 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
Cats Protection is moving into an exciting stage in its digital transformation journey with the implementation of Microsoft Dynamics as its new Customer Relationship Management functionality. This role will be part of a core delivery team leading the charity through discovery and implementation of the system and work closely with the existing IT team.
Responsibilities of our CRM Technical Lead:
As our CRM Technical Lead you will be responsible for providing expertise on CRM software functionality, data management and IT business processes. You will ensure all assigned immediate development work, upgrades, and support requests are dealt with to agreed levels of service and customer satisfaction. Ultimately ensuring the non-functional requirements are delivered and supporting the delivery of functional requirements whilst supporting and assisting with other staff within the IT Applications team and across the IT department.
What we’re looking for in our CRM Technical Lead:
- Recent or current knowledge and experience (within last three years) in dynamics 365 implementation as a technical lead, CRM and fundraising - essential
- Experience in product ownership/leading CRM replacement projects or large process change - essential
- Proven experience in stakeholder management, dealing confidently and persuasively with stakeholders
- Exceptional communication skills and ability to deal with all departments across the organisation
- Good knowledge and understanding of IT concepts and architectures and implementing and delivering IT services
- Organised with good planning skills
- Understanding of cloud hosting services
What we can offer you:
- salary of up to £48,444 per annum plus excellent benefits
- generous annual leave entitlement
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Unfortunately, we cannot accept applications or CVs that are emailed to us directly.
Closing date: 6th May 2024
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
This is a unique opportunity for a passionate leader who believes in the power of people and the impact of culture.
As the Head of People & Culture, you will:
- Champion our mission to make a difference in the community through innovative social initiatives.
- Foster a vibrant culture where diversity is celebrated, and every voice is heard.
- Lead with empathy and inspire a team dedicated to social change.
- Design strategic HR initiatives that align with our core values and drive organizational excellence.
Join us in shaping a workplace where purpose meets passion, and together, we’ll create a brighter future for all.
If this resonates with you, we would love to hear your story and explore how we can drive positive change together. Apply now to become the cornerstone of our people-first approach and help us turn our vision into reality.
Candidates are required to :
1. Submit your current CV – to include:
title, salary and reporting line(s) for your most recent position and
The names and contact details of two referees, at least one of whom should be your most recent employer NB References, will be requested after the interview.
2. A supporting statement (of up to 2 pages) that tells us:
(a) why you are a worthy applicant for this role based on its span of duties and responsibilities, and particularly your fit to the person specifications identified.
Confirmation or otherwise of your availability on the Interview Days (should you be shortlisted).
3. We would appreciate the completion of our Equality & Diversity Monitoring Form.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Roma Outreach Worker (Full-time, 12-month fixed term contract)
Kingston upon Thames, Greater London
37.5 Hours per week
This role will require the person to work early mornings and late nights in order to conduct outreach shifts in the Borough.
UK Driving Licence and Romani or Romanian language skills are essential.
About Us
We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.
The Benefits
– Salary of £31,500 per annum
– 34 days’ holiday (inclusive of bank holidays) increasing with length of service
– Pension scheme
– Access to a free Employee Assistance Programme
– A range of benefits including cycle to work scheme and staff wellbeing sessions
– Refer a friend bonus scheme
This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness. You’ll discover a passionate, supportive environment where the entire team are working toward the same goals and are dedicated to making positive change and producing great results.
The Role
The purpose of the Roma Outreach Worker role is to deliver an effective service to single people who are currently rough sleeping. This post will actively support Roma clients, providing a continued and consistent point of contact whilst assisting them in navigating the various change pathways available to them.
Are you passionate about utilising your language skills to assist in ending rough sleeping? Our organisation takes a proactive stance in supporting individuals away from rough sleeping, aiming for permanent transitions from rough sleeping.
We are seeking a dynamic and self-driven individual with language proficiency in Romanian or Romany to join our Kingston Outreach Team as a Roma Outreach Worker. In this pivotal role, you will engage in street outreach shifts, assess needs, and deliver personalised case management. It is the beginning of assisting clients on their journey from homelessness to independence.
To be considered for the role of Roma Outreach Worker, you will have:
- Able to speak Romani or Romanian fluently or to a high level.
- Full and clean UK driving licence.
- Good understanding of the Roma communities.
- Experience of working within the homelessness or social care sector.
- Have a creative, solution-focused approach to overcoming challenges.
- Knowledge of GDPR and data management.
- Knowledge of current drug and alcohol provision and relevant services, pathways and conditions.
- Emotional resilience to deal with challenging behaviour and to facilitate ongoing constructive engagement.
- Solid IT skills with the ability to record sound and accurate records in a timely fashion on IT applications such as CHAIN and Inform.
- A commitment to learning and continuous improvement.
- Experience of support planning and risk assessing clients with complex needs, including safeguarding knowledge.
- Able to develop positive and professional working relationships with clients to facilitate the best possible outcomes and address issues of social isolation and exclusion.
- Experience in conducting client assessments and interviews and outcome monitoring.
For further and more detailed information on the role and person specification, please review the Job Description.
SPEAR is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environment is, the better our work will be.
At SPEAR, we welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
So, if you’re seeking your next challenge as a Roma Outreach Worker, please apply via the button shown.
The client requests no contact from agencies or media sales.
Marketing Manager (Supporter Activation)
Contract: Permanent, Full time, 35 Hours per week
Salary : £43,668 - £45,851with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.
About WaterAid:
Want to use your skills in Fundraising to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as Marketing Manager in Supporter Activation to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid Supporter Activation team sits within the Mass Engagement Department. The team is responsible for building understanding and consideration for WaterAid amongst potential supporters, as well as driving the recruitment of new regular and cash supporters.
The team works closely with other teams within Mass Engagement, in particular the Supporter Engagement and Legacy teams as well as teams across the organisation such as the Strategic Partnerships and Performance & Insight to identify new opportunities and work collaboratively to achieve our mutual objectives.
About the Role:
As an experienced and innovative Marketing Manager, you will have the chance to challenge and develop key channels to drive continued success in attracting new supporters to WaterAid.
The role is to project lead the day-to-day development, management and delivery of a number of fundraising campaigns across channels such as DRTV, inserts and door drops. Overseeing the creative and delivery of campaigns from initial brief through to post campaign analysis, contributing to and ensuring the Supporter Activation team meets agreed objectives and income targets.
Key to this role will be to lead on the management and development of the DRTV programme (from creative to planning) which plays a significant part in the activation programme.
You'll also:
- Lead on the management, delivery and development of all aspects of the DRTV programme. Taking particular responsibility for creative development and innovation, media planning and campaign analysis.
- Support the Senior Marketing Manager (Supporter Activation) in the strategy and innovation of the DRTV programme to drive growth in this pivotal channel.
- Support the Senior Marketing Manager and working closely with the Marketing Officers to manage, deliver and develop the other channels in the extensive activation portfolio such as inserts, door drop and integrated media and creative campaigns, taking particular responsibility for media planning, buying and analysis.
- Support the Senior Marketing Manager in the management, delivery and development of campaigns within the Brand Consideration programme. Including collaboration with a wide number of internal teams and external colleagues to create integrated creative campaigns utilising multiple channels.
- Lead media and creative agency relationships at a strategic level; including taking a lead on pitching and appointing new agencies, including contract management. Act as first point of contact for external partners where required, taking responsibility for resolving queries, trafficking all stages of projects, escalation of potential problems and performance reviews.
- Lead on creative development; contribute to the overall strategy for the Individual Giving & Engagement Team, make decisions on creative strategy, approach, copy and design, working closely with Communications Team to accurately reflect the brand.
- Develop, plan and manage complex income and expenditure budgets for a portfolio of activities, some with six figure budgets and targets; including using complex reforecasting models to provide projections for income and expenditure.
- Ensure that all communications are carried out within FRSB, DPA and Charity Commission guidelines.
About You:
- Substantial proven experience of working in a similar fundraising and/or customer marketing role managing an expenditure budget to deliver campaigns using a wide range of media.
- Proven experience of managing DRTV campaigns, working closely with media, creative and production agencies.
- A track record of developing and implementing successful direct marketing strategies working in a complex direct marketing role / team. Including experience of strategic planning and executing multi-faceted activation campaigns for both below and above the line channels.
- Proven experience of managing large volume media campaigns including media planning, buying and analysis.
- Significant project management experience including identifying new fundraising opportunities and developing a framework for implementation.
- Experience of developing and managing complex budgets, using relevant monitoring and evaluating tools.
- Ability to develop, monitor and adapt DM strategies for the implementation of fundraising channels; including advising on the direction of the overarching direct marketing programme.
- Experience of successfully developing high level relationships with senior staff and stakeholders both internally and externally.
- Experience of leading a team and line management of one or more team members.
- Excellent written and numeracy skills with attention to detail and the ability to use spreadsheets to formulate and analyse complex budgets and make informed decisions.
- Excellent negotiation skills, and communication skills including experience of presenting to internal and external stakeholders.
- A good understanding of fundraising principles.
Closing date: Applications will close at 23:59 on Sunday 12th May 2024. Availability for an interview is required the week commencing 20th May 2024.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
About Us
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centered care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
MSI is in the process of rolling out a Global Data Warehouse (GDW) using the Microsoft Modern Data Warehouse (MDW) suite of applications, principally Azure Synapse, Azure Analysis Services, Azure Data Factory, Logic Apps, Power Apps and Power BI. The aim is to produce a single repository of global data, and to improve & modernise MSI’s reporting, ensuring it is fit for both Global Head Office and the Country Programmes’ strategies and operating models.
This is a 12-month fixed term role to act as a technical expert within the BI Reporting team on the GDW project. The successful candidate will report into the Project’s technical lead assisting with the design, development and delivery of requirements as prioritised by the Project Board.
About You
We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.
To perform this role, it is essential that you have the following skills:
- Ability to work in a diverse and inclusive environment, respecting and collaborating with all individuals equally, and with a commitment to overcome bias and prejudice.
- Excellent knowledge of Microsoft’s Modern Data Warehouse suite of applications (chiefly Azure Synapse, Azure Analysis Services and Power BI).
- Proficiency in SQL for data extraction and transformation
- Proficiency in using Python programming
- Good understanding of how BI applications and systems fit into the wider company infrastructure.
- Knowledge of database design and creation principles
- Knowledge of development technologies, especially agile/scrum.
- Ability to analyse and present information to employees from a non-IT background.
- Excellent numerical, analytical and data visualisation skills.
- Effective facilitator – ability to work with a group of stakeholders to identify business needs and wishes.
- Strong attention to detail.
- Good presentation and training skills in all senses (written, verbal, visual etc).
To perform this role, it is essential that you have the following experience:
- Business experience either in a commercial or not-for-profit environment.
- 5+ years’ experience developing BI solutions, some of which was using Microsoft’s Modern Data Warehouse suite of applications
- Experience in implementing PySpark transformations and actions
- Experience in establishing and managing on-premises data connections, between on-premises databases and cloud-based environments.
- Knowledge of data gateway configurations to facilitate seamless communication between on-premises and cloud data sources.
- Experience of training system administrators to maintain solutions
- Experience of training end users to use solutions
- Experience of working to tight deadlines and managing conflicting priorities.
Personal Attributes:
We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity.
For this role, we’re looking for an individual who is:
- Committed to the protection of team members and clients, with a focus on vulnerable groups.
- Able to role-model inclusive and culturally sensitive attitudes and behaviours.
- Highly committed to the MSI Reproductive Choice Mission “Pro-Choice”.
- Self-starter – looking to build on and improve existing processes, creating lasting change.
- Committed to the protection of team members and clients, with a particular focus on vulnerable groups. Able to role-model inclusive and culturally sensitive attitudes and behaviours.
- Actively seeks feedback on performance with a view to continuously learning and developing as a leader.
For more information about the role, please view the job description and person specification on our website.
Location: London Support Office (hybrid working) or any country where MSI operates.
Full-time: 35 hours a week, Monday to Friday (UK contracted hours).
Contract type: 12 month fixed term contract.
Salary: £40,000 - £44,000 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the role will be banded within national context.
Salary band: BG 9
Please see the job description on our website.
Closing date: 2nd May 2024 (midnight GMT+1). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
We’re looking for someone with excellent bilingual communication skills (Welsh and English) with great news sense, demonstrated through utilising bilingual media outlets in Wales, and a sound knowledge of Wales and UK media.
About the role
You’ll co-develop and implement an inclusive bilingual media and communications programme across traditional, digital and social media and maximise our messaging and campaigning impact in Wales through powerful communications.
You’ll build a sustainable team of proactive volunteers affected by Parkinson’s to energise our communications through their personal stories and participation in communications work.
What you’ll do:
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Manage, monitor and report on the bilingual web pages and Facebook page for Wales
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Maximise coverage for campaigns and fundraising communications in Wales, and produce creative content, including video
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Research and ‘sell’ stories to maximise coverage, involving people affected by Parkinson’s
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Provide Welsh language media interviews
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Conduct media and social media training for staff and volunteers and produce media briefings to support interviews
What you’ll bring:
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Experience of interviewing and case study collection within sensitive topics
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Ability to build effective relationships with colleagues, the media and stakeholders in Wales
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Ability to work co-productively with people affected by Parkinson’s
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Ability to prioritise, work under pressure and enable others to meet challenging deadlines
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Willingness to participate in the Media and PR out-of-hours on-call cover, and the ability to work flexibly, from home, as member of a dispersed team
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held week commencing 13 May 2024.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
About Us
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centered care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
MSI Reproductive Choices (MSI) is one of the 20 largest charities in the UK; providing family planning & safe abortion services across the globe. MSI operates as a social enterprise, and revenues are split between donor income and revenue from clients that receive our services.
The Global Accounting Team is responsible for core financial accounting, producing consolidated global financial information and preparing the group management accounts, group statutory accounts and Global Support Office management accounts
MSI receives substantial amounts (> £160m p.a.) of funding from a variety of governmental and private donors (including DFID, USAID and Gates Foundation) for its international family planning activities in 37 countries around the world. We are recruiting a talented, experienced and driven accountant to lead restricted income accounting across the organisation
About You
We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.
To perform this role, it is essential that you have the following skills:
- Advanced MS Excel Skills
- Excellent attention to detail
- Commercial understanding
- Ability to work in a diverse and inclusive environment, respecting and collaborating with all individuals equally, and with a commitment to overcome bias and prejudice.
- High levels of numeracy
- Analytical approach to information gathering and dissemination.
- Effective communicator, demonstrated on both financial and narrative reporting
To perform this role, it is essential that you have the following experience:
- Background of analytical, quantitative, and problem solving
- Experience in an analytical/financial role
- Engaging multiple stakeholders across different departments
- Working and prioritising multiple deadlines
- Experience in project accounting and financial management of large international projects and country programmes
- Experience of financial reporting to governmental, private, and institutional donors
- Experience working with financial systems and software (SUN systems preferred) and Q&A
- Experience working in a not-for-profit environment (Preferred) and organisational headquarters.
The following experience is desirable but not necessary:
- A degree in a numerate subject and/or professional finance qualification.
- Studying towards an accountancy qualification – CIMA / ACCA / ACA / ICAEW
- Certified accountant ACA, ACCA, CIMA or equivalent
Personal Attributes:
We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity.
For this role, we’re looking for an individual who is:
- Committed to the protection of team members and clients, with a focus on vulnerable groups.
- Able to role-model inclusive and culturally sensitive attitudes and behaviours
- Ability to manage a heavy and fluctuating workload. Results orientated.
- Demonstrates MSI team member behaviours.
- Pro MSI philosophy of social enterprise and cost recovery
- Ability to travel up to 12 weeks a year.
- Pro choice
For more information about the role, please view the job description and person specification on our website.
Location: London Support Office (hybrid working, 2 days per week in the office) or where any MSI country programme operates.
Full-time: 35 hours a week, Monday to Friday (UK contracted hours).
Contract type: Permanent
Salary: £40,000 - £51,000 per annum for UK based candidates. Discretionary bonus + benefits.
Please see the job description on our website.
Salary band: BG 9
Closing date: 30th April 2024 (midnight GMT+1). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
Deputy Director
· Time commitment: Full time role (80 or 90 % could be considered for the right candidate)
· Location: UK based, with frequent travel to Geneva. Other locations would be considered for the right candidate
· Reports to: Executive Director
· Direct Reports: 4 – 5 direct reports responsible for leading on key aspects of the Alliance’s work.
· Grade: F
· Salary: Between 79’346 GBP and 90’682 GBP (commensurate with qualifications and experience)
1. Background and Purpose
The Deputy Director works in close partnership with the Executive Director (ED) to enhance the work of the small, dynamic secretariat team to create more momentum across its network. This new role will be instrumental in delivering on the strategic objectives and securing sustainable funding through its continued evolution. The person will be responsible for connecting the various programmatic areas of work quality assurance and impact, capacity support and its new country level work. They will guide planning processes to be able to track and analyse our impact. They will leverage the knowledge of the team to seek new opportunities for ensuring the Alliance delivers on its mission. They will be instrumental in developing and implementing long-term plans and processes that can bring new levels of success for the organisation.
2. Main Duties and Responsibilities
Guide and facilitate the team’s delivery of the CHS Alliance strategy:
· Work with the ED on delivering the strategy to position CHS Alliance as a network driving system change for greater accountability to people in crisis, creating relationships within teams and externally to influence change across the global humanitarian sector.
· Develop processes to support the team track progress on how we are meeting our objectives so they can be clearly communicated and analysed to continue to deliver on the ambitions of the Alliance’s strategy.
· Facilitate a strong culture of organisational collaboration to achieve goals and objectives; developing a framework that support the team’s cohesion in delivering the goals of the organisation to create greater impact.
· Provide oversight of the funding needs and priorities and support strong proposal development and compliance with donor funding and guide decisions on how to allocate and manage resources.
· Work closely with the ED, to establish and execute a fundraising plan to achieve the strategy and workplan of the CHS Alliance, including donor intelligence.
· Provide support to ensure staff can complete their responsibilities to their highest potential.
· Initiate programmes and activities that are resourced and effective and efficient as possible.
External partnerships & donor engagement:
· Stay abreast of emerging trends in the volatile context of humanitarian action and provide strategic thought leadership on the dynamic and shifting priorities and what it means for the Alliance network.
· Work closely with the ED to create a strong donor advocacy and engagement plan that goes beyond fundraising to work with donors as drivers of accountability.
· In coordination with the rest of the Alliance team, engage with external stakeholders to build and maintain relationships contributing to the CHS Alliance strategic objectives.
· Work closely across the teams to keep abreast of the Alliance members’ needs to meet the CHS commitments.
· Actively seek opportunities for partnerships to advance the CHS Alliance Strategic Plan (e.g. with members, academia, coordination bodies like the IASC, or other key stakeholders).
· Promote the CHS and the work of the CHS Alliance through relevant social media channels or platforms, through conference presentations and through workshops or other events.
· Represent CHS Alliance and its positions at meetings, speaking engagements or through opinion pieces. Assist the CHS Alliance to influence policy in the sector.
· Act as the public face of the CHS Alliance, along with the ED, to promote its mission and purpose.
3. Profile
· A passion for creating system change in the sector. A thirst to understand and seek opportunities to drive forward greater accountability, as well as a pragmatic understanding of the challenges facing the sector.
· Someone who shows a commitment to CHS Alliance mission and values, evidenced by exhibiting a high level of personal and professional integrity, humility and humanity, and through experience with non-profit organisation with a global membership reach, and a good knowledge of quality and accountability in the aid sector.
· A natural relationship builder and team player, who enjoys and has proven ability to work collaboratively with others inside and outside the organization. An ability to see synergies and bring people together.
· Someone who thrives with changing situations but can also execute swift decisions when needed. Demonstrated resourcefulness in setting priorities and solving complex operational problems
· Strong leadership capability with demonstrated experience in managing, inspiring and empowering teams in changing environments, thanks to progressively responsible senior management roles. A strong track record of facilitation skills to support cross team collaboration, ideally with knowledge or experience in self managing teams / team approach.
· Someone trustworthy in managing sensitive situations and information, discrete, professional, and with excellent judgement.
· A good communicator with professional command of English, French a strong asset, and other working languages appreciated.
4. Experience and Qualifications:
- Extensive senior management experience in a dynamic, responsive environment
- Demonstrated organisational development experience, supporting a team and supporting others
- Extensive experience in the humanitarian sector, ideally at operational level
- Experience managing cross-functional teams to develop and implement systems and processes to increase collaborative effectiveness and efficiency
- Highly skilled at staff coaching and development
- Proven track record of strategic planning and financial management
- Experience creating and managing budgets
- Ability to manage complex projects across teams
- Experience navigating complex issues and making difficult decisions, often in high-pressure situations
Qualifications:
· University Degree in relevant disciplines
· Masters / MBA an advantage
Experience:
· Experience leading cross functional teams
· Leadership experience with non-profit organizations
· Humanitarian field experience
Knowledge:
· Good knowledge of current good practise in organisational development issues
· Strong understanding of organisational accountability practices
· Knowledge of the Core Humanitarian Standard
· Self-managed teams approaches
Language:
· Excellent oral and written English skills
· French a strong asset, other working languages appreciated.
Behaviour
· Be personally and collectively responsible for upholding and promoting the highest standards of ethical and professional conduct. This includes refraining from acts of misconduct, respecting the CHS Alliance’s standards and the dignity of those whom the Alliance pledges to assist and with whom they have contact.
Applications must include a CV and a motivation letter (no longer than 2 pages each). Please mention your name and the vacancy reference in the subject line.
The City and Guilds of London Art School is a small, independent Higher Education Institute. It traces its history back to the 1850s and has strong links to a number of City Livery Companies as well as certain Trusts and Foundations and individual donors. The Art School is now seeking a Development and External Relations Manager to drive forward its activities in these areas in accordance with the Art School’s strategy and targets. A key aspect of the role is nurturing existing and developing new relationships within the Art School’s expanding base of supporters and collaborators, including through the organisation of events. We are looking for a self-starter with substantial experience of working in a fundraising role in the cultural or similar sector, and who can work on their own initiative as a key member of the Art School’s senior management team.
Please see the Job Specification document for further information about the post.
How to apply:
Please send your completed Job Application Form, setting out how your knowledge and experience meets the person specification, and CV to Mari Shiba at the email provided.
The client requests no contact from agencies or media sales.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
We provide the highest quality introductory mental health training content, delivered using a combination of learning techniques, presentations, discussions, case studies and interactive exercises. We combine theoretical approaches and real-life experiences to produce comprehensive and effective training packages. Our training is delivered to workplaces in the public, private and third sectors on a commercial basis and directly to communities under public-funded contracts. Courses include mental health awareness, mental health for managers, suicide awareness and mental health champions.
How you will make a difference
As Business Development and Engagement Manager within the Workplace Mental Health & Training team, you will play a pivotal role in driving growth, partnerships, and engagement from corporate and community settings for both Mental Health UK and Rethink Mental Illness. You will work to secure funding from a wide range of sources, including commercial activity, public sector contracts and grant funding, to allow our work to continue and grow.
Working in our National Programmes team, you will ensure that we evaluate, plan for and respond effectively to bids and tenders, lead on the development of proposals, and support service delivery teams in implementing successful tenders/proposals. You will manage a Senior Business Development Officer who supports our work in positioning the organisation to respond to new bids and tenders and, where required, support the implementation of new services.
*Appointments will be at the minimum of the band.
*London Allowance is paid for roles that are based within the Greater London area only.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Please see further details on our website
You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!
Don’t meet all requirements?
If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we still encourage you to apply, you may be just the right person for our position!
Caring for our people.
We offer a wide range of support. Some of our benefits include:
- PULSE: our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.
- Wagestream: gives you instant access to up to 50% of your pay. Also provides a library of expert tools, tips and articles plus, helps you start building a rainy-day pot straight from your salary.
- Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have a BUPA Employee Assistance Programme with access to appointments.
- Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.
- Planning for the future: We have a contributory pension scheme.
- Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.
- £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
The client requests no contact from agencies or media sales.
Global IT Operations Manager
Contract type - Permanent, Full Time, Hybrid
Location: The role will be based in the UK or one of the following countries where WaterAid works: Sweden, South Africa, Kenya, Pakistan or Nigeria, subject to right-to-work eligibility in the respective countries.
For the UK Location, we offer hybrid working: A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.
Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below Role-based in
- UK, Grade 3: £48,314 - 50,729 GBP with benefits
- Sweden, Grade D: 37,000 - 47, 000 SEK per month with benefits
- South Africa, Grade F: 716,121 - 895,152 ZAR per annum with benefits
- Nigeria, Grade F: 16,281,102- 20,747,993 NGN per annum with benefits
- Pakistan, Grade F: 3,960,000 - 7,376,916 PKR per annum with benefits
- Kenya: competitive salary package with benefits
About WaterAid:
Want to use your skills in IT Service management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as Global IT Operations Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid IT team is customer-facing with a remit for front-line service operations, cyber security, technology change and project delivery, in addition to the development and support of IT infrastructure and application services running across our global organisation. The team also has direct responsibility for 250+ staff working in the UK and provides services and support for WaterAid staff across 20+ countries.
About the Role:
- Manage a team of IT professionals, providing guidance, performance feedback, and professional development opportunities whilst creating a sense of teamwork by pulling together colleagues with differing skillsets and expertise.
- Implement processes for tracking procurement, deployment, maintenance, and retirement of all IT assets including hardware, software, and licenses. This will require collaboration with our managed service provider.
- Act as the ITSM tool global administrator, assisting country program offices with maintenance, support, access, development of processes & training.
- Develop, update, and enforce IT policies and procedures in alignment with industry standards and organisational goals.
- Manage the IT departments hub on the internal intranet platform, ensuring that it provides up-to-date information, news, and resources to employees.
- Oversee the transition of completed IT projects from the internal IT operations team, with potential collaboration from 3rd parties to the MSP service delivery team.
- Collaborate with the finance department to code, integrate, and maintain IT-related financial transactions in the organisation's financial systems ensuring accurate allocation of costs, budgets, and expenses related to IT operations.
- Provide oversight and leadership to the Global IT Operations team to ensure a high-quality service is delivered that meets the needs of the stakeholders.
- Establish and maintain a centralised knowledge base repository containing technical documentation, troubleshooting guides, best practices, and user manuals.
- Ensure that IT policies are communicated effectively to all relevant stakeholders and are consistently followed.
- Evaluate and implement automation tools and technologies to streamline repetitive tasks, improve efficiency, and reduce human error.
- Develop technical relationships with key suppliers and business partners.
- Ensure that project handover agreements are clearly defined, detailing responsibilities, documentation, support processes, and timelines.
- Develop and manage the IT operations budget, identifying cost-saving opportunities without compromising service quality.
- Organise the establishment and configuring of training resources for global IT staff as required.
About You:
- Proven experience in IT Service Management.
- Effective leadership and team management skills to coordinate cross-functional teams and drive collaboration.
- Demonstrate a deep understanding of ITIL framework and practices to ensure effective IT operations.
- Experience of working in technical teams delivering complex solutions.
- Strong interpersonal, negotiation and influencing skills and experience of liaising with senior stakeholders to deliver activities.
- Strong analytical and problem-solving abilities to identify process bottlenecks and implement improvements.
- Project management skills with the ability to prioritise tasks and manage multiple initiatives simultaneously.
- Excellent communication skills, both written and verbal, to convey complex technical information clearly to various stakeholders.
- Be able to demonstrate evidence of delivering successful target operating model improvements.
- Adept at using relevant software tools and platforms for asset management, knowledge base management, project management, and more.
Desirable skills
- IT Project Management expertise
- ITIL Certification
- In depth knowledge of the agile delivery cycle.
- Worked with a Managed Service Provider in a previous role.
Closing date: Applications will close at 23:59 on 6th May 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'. Please answer the following questions when submitting your covering letter using no more than 2 sides of A4.
- What excites you most about joining WaterAid?
- What is the depth and breadth of your experience leading IT Service Management across different regions?
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
We are looking for an enthusiatic and creative Mid-Level Graphic Designer. You will be responsible for creating visually compelling designs that align with CCX's mission and branding guidelines. Working within our hybrid management model, you will collaborate with cross-functional teams to develop creative solutions for various projects and initiatives.
Your designs will play a crucial role in effectively communicating our message and equipping leaders within the Church for discipleship in new and renewed ways.
Duties and Accountabilities
● Designing print and digital materials such as brochures, flyers, posters, social media graphics, website assets, course material and other promotional materials.
● Collaborating with project teams to understand project requirements and objectives, and translating them into visually engaging designs.
● Maintaining and adhering to CCX's brand guidelines across all design work, ensuring consistency and alignment with our mission and values.
● Participating in brainstorming sessions and contributing creative ideas and concepts to enhance project outcomes.
● Managing multiple design projects simultaneously, prioritising tasks and meeting deadlines in a fast-paced environment.
● Incorporating feedback from stakeholders to refine and improve design deliverables.
● Keeping up-to-date with industry trends, best practices, and emerging technologies in graphic design.
This is a part-time role.
There is an occupational requirement that the post-holder is a Christian under Part 1, Chapter 2, section 10 of the Equality Act 2010
Location: Southwark, Haig House, Hybrid, 2 Days
Contract Type: Permanent
Hours: 35 Hours Per Week, Monday to Friday
Salary: £41,172 to £43,212 (Inclusive of London Supplement)
Are you passionate about making a difference? The Royal British Legion is seeking an enthusiastic fundraising Income Processing & Administration Manager to join our dedicated team. Reporting to the Head of Supporter Service, you will lead a team of Income Processing Administrators, driving efficiency in coding, allocation, and acknowledgment of fundraising income.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In this fundamental role, you'll collaborate with colleagues organisation-wide to shape strategic planning and foster a culture of continuous improvement in fundraising income processes. You'll manage relationships with third-party suppliers, plan and promote our Income Processing & Administration Offer, and oversee the development opportunities for centralising income processing.
As a leader, you'll provide guidance to ensure activity is delivered within agreed plans, budgets, and deadlines, while also developing and inspiring your team to excel. Your expertise in income processing objectives, compliance, and database management will be essential in maximising the effectiveness of our fundraising efforts.
If you have a proven track record of delivering on challenging goals, excellent communication skills, and a commitment to continuous improvement, we want to hear from you. Join us in supporting the mission, objectives, and values of The Royal British Legion while making a real difference in the lives of those we serve. Apply now to be part of our inspiring team.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 8th May 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Job Title: Floating Support Team Manager
Assignment Duration: 2-3 months
Location: Borough of Hounslow, Office based East Hounslow
Pay: £18.00 - £22.00 per hour
Hours: Monday - Friday, 09:00-17:00
Overview:
We are seeking a dedicated Floating Support Team Manager to oversee a new service aimed at providing essential warp-around support to vulnerable residents in the Borough of Hounslow. This temporary role offers a unique opportunity to lead a team of 20 staff members with the assistance of two team leaders and another manager as their sister project. Delivering crucial assistance to individuals striving for independent living.
Responsibilities:
- Coordinate all team activities to ensure adherence to standards and objectives.
- Provide skilled leadership and management within a complex and challenging environment.
- Contribute to and implement the team's objectives, work plans, and performance targets.
- Improve service effectiveness through high-quality outcome-focused support.
- Maximise the contribution of team members to overall organisational effectiveness.
- Ensure adherence to financial procedures and controls.
- Manage and motivate employees, trainees, students, and volunteers, including conducting supervisions and appraisals.
- Support project and support workers in key-work, case recording, face-to-face work, group work, advice giving, and advocacy.
- Provide accurate reports and timely information to support funding applications.
- Promote best practices, including person-centred support planning and effective casework management.
- Maintain positive relationships with other teams and represent the organisation at external meetings as required.
- Monitor, record, report, and meet Key Performance Indicators set internally or externally.
- Participate in a 24/7 on-call system to provide emergency advice and support.
Qualifications:
- Good understanding of managing support services for vulnerable populations.
- Ability to manage a team working with challenging behaviours and diverse support needs.
- Experience in managing change processes while ensuring strategic service delivery.
- Understanding of outcome-based approaches and recovery models.
- Proven ability to sustain relationships with colleagues, funders, and service users.
- Knowledge of financial controls and sound financial management practices.
- Strong written and verbal communication skills.
- Ability to work independently while remaining accountable to management.
This is going to be a popular vacancy so please Apply as soon as possible if you are interested so you do not miss out!
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting opportunity to join CSW, a Christian organisation working for religious freedom through advocacy and human rights in the pursuit of justice. CSW is an incredible team of people dedicated to bringing about freedom and justice all over the world. We are confident in our identity as a Christian human rights organisation that works for freedom of religion or belief for all people, no matter what religion, belief, faith or no-faith they might hold.
We are seeking a Finance Officer with a keen eye for detail, and an aptitude for learning new skills, to take on purchase ledger and payroll administration duties in our Finance Department. You will have either begun on the path of attaining a financial qualification or had some experience in a similar role. The successful candidate will be responsible for the accurate and timely processing of all purchases, payments and returns, including supplier invoices, staff payments (salaries, expenses and advances), project and contractor payments and credit card transactions. Responsible for project reporting against budget.
Key responsibilities (full responsibilities listed in the application pack):
- Ownership of the purchase ledger system, administering the entire process of invoice receiving, checking, coding, distributing for approval, posting to the accounts software (currently Sage), setting up domestic and international payments for authorisation, and electronic filing of documents.
- Administering all credit card returns including distribution of statements to colleagues, checking and coding returns, collating documents, submitting for line-manager approval, posting to Sage and following up on outstanding items.
- Administering staff and contractors expense claims, advances, returns and funds transfer requests, including checking and coding, submitting for budget-holder approval, arranging payment both domestic and international, and electronic filing of documents.
- Recording project expenditure against budget and drafting project financial returns to meet funder deadlines.
Essential criteria (full criteria listed in the application pack):
- Either started on a financial qualification or have had experience in a similar role
- Exposure to SAGE Line50 or other accounting package.
- Confident using Microsoft Outlook, Excel and Word.
- Previous experience of using accounting software.
- Good team working and relationship-building skills.
- Excellent communication skills, both written and oral.
- Excellent attention to detail and commitment to accuracy.
- Must have the right to reside and work in the United Kingdom.
CSW Benefits
We offer flexible working, your birthday off, pension with 6% employer contribution.
The client requests no contact from agencies or media sales.