Benefits officer jobs in aldridge, walsall
The National Youth Agency is looking for a new Youth Voice and Influence Officer to join our Operations Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £36,050 per annum
Remote: This role is homebased with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.
About the Role and Key responsibilities:
Deliver Against Key Performance Indicators (KPIs)
- Work with your line manager to define clear KPIs that align with NYA's strategic goals.
- Consistently deliver activities to a high standard within agreed timelines.
- Monitor and report on progress against KPIs, identifying challenges and proposing solutions.
- Support the evaluation of youth engagement programmes to promote continuous improvement.
Youth Voice Engagement and Delivery
- Lead and support the delivery of youth voice and influence activities and events.
- Actively engage young people in shaping programmes, campaigns, and decisions.
- Facilitate inclusive, youth-led events, workshops, and forums.
- Ensure accessibility and inclusivity, especially for marginalised or underrepresented groups.
Flexibility and Support Across NYA Teams
- Provide flexible support across NYA teams to embed youth voice across organisational activities.
- Collaborate with colleagues to integrate youth input into wider initiatives.
- Share youth engagement expertise with other departments.
- Offer capacity where needed to maintain a consistent youth voice focus.
Building Relationships with Young People and Stakeholders
- Develop and maintain trusted relationships with young people and partner organisations.
- Provide support, guidance, and opportunities for young people to participate confidently.
- Foster inclusive and respectful environments for youth engagement.
- Collaborate with external stakeholders to increase youth influence on decisions.
Please refer to our Candidate Pack for more information on the role and the requirements. Please note that this role requires that you MUST hold a JNC level 6 qualification or be willing to work towards it.
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
To apply, please submit the following via our online application platform by 11:59pm on 5th September 2025 (applications will be reviewed as they are submitted, so early submission is encouraged. We reserve the right to close the vacancy early if we receive sufficient applications for this role):
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role by answering the following two questions:
Can you describe a time you successfully supported young people to influence change in an organisation or community?
Aside from youth voice and participation, what other areas of work with young people are you passionate about, and why?
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-223399
Hailed as "one of Britain's very best choirs", Ex Cathedra leads its sector in the fields of performance, learning and wellbeing. We are excited to meet our new Trusts & Grants Fundraiser to help secure support for our award-winning work - from nurturing young singers to projects in schools and hospitals.
Do you have a:
– curiosity, enthusiasm and affinity for our work
– proactive and collaborative mindset with excellent interpersonal skills
– flair for translating a clear understanding of projects into compelling appeals
– strong track record of success in raising funds from trusts and foundations
If so, we'd love to hear from you!
We believe that everyone should be able to experience the remarkable physical, mental and emotional health benefits of singing together, and have opportunities to be inspired by extraordinary choral music from the past and present. We create inspirational vocal experiences by exploring, commissioning and performing the finest choral music, nurturing young singers, and delivering an extensive learning and wellbeing offer for people of all ages. We engage 80,000 people each year across a range of venues and communities, from our award-winning Singing Schools projects to Singing Medicine - where our musicians work bedside every week with patients and families at Birmingham Children's Hospital.
We are seeking a part-time Trusts and Grants Fundraiser to help raise funds for these vital projects by researching and writing applications and reports to charitable trusts and foundations, and by supporting grant applications to public funders. We are excited to bring this role in-house, having recently worked with a consultant trusts fundraiser. We currently raise £250,000 pa from trusts and foundations, and enjoy established relationships, including with multi-year funders.
You will join a supportive, dedicated staff team, which includes an Individual Giving Manager and an Individual Giving Officer, and will work closely with both the General Manager and the Director of Education & Participation. You will be an important part of the wider Ex Cathedra 'family' - an energetic and friendly group of musicians who deliver the highest quality performances and participatory experiences.
Please find the full job description, responsibilities and person specification in our Application Pack, available via the link on this page.
We would be delighted to arrange an informal pre-application conversation if you would like to know more.
Ex Cathedra welcomes applications from everyone and is committed to building a diverse and inclusive organisation where everyone feels valued and supported.
We seek to reach and inspire through outstanding vocal experiences - in performance, by nurturing talent, through education and participation projects





The client requests no contact from agencies or media sales.
Job Location: Home-based, with some travel to our London office.
Responsible to: Head of Operations
Hours: 37.5 hours per week
Grade: Point 32-34 £35,614- £37,489 (a London Allowance will be applied to employees who live in London, plus 6% employer’s pension, subject to a minimum 2% contribution by the employee)
Contract: Fixed term until 31st March 2026, with potential 12-month extension to March 2027 pending funding confirmation
Benefits:
- Friendly and collaborative working environment
- Remote working
- 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
- Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
- Enhanced maternity, adoption and paternity pay
- Occupational sick pay depending on length of service and pro-rata for part-time employees.
- Access to Employee Assistance Programme
- Access to staff discounts
Closing date: Tuesday 26th August 2025 17:00pm
Interviews to take place: 9th September 2025 onwards
About the role:
We are seeking a proactive and detail-oriented PMO Officer to support across the Drive Partnership. This role is critical to ensure robust project management processes, reporting and cross-team communication. You will be working closely with the Drive Practice Team and PCC areas where Drive is being delivered.
About you:
- Proven experience in project coordination or PMO functions in a complex, multi-stakeholder environment
- Experience coordinating reporting cycles, templates, and compliance processes
- Excellent organisational skills with the ability to manage multiple workflows and deadlines simultaneously
- Knowledge/ understanding of public sector or non-profit delivery models, particularly in criminal justice or domestic abuse sectors (desirable)
- Commitment to meaningful anti-discriminatory practice, and equity, diversity and inclusion
- Demonstrate a commitment to - and understanding of - the values, aims and objectives of Respect
About Respect
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
How to apply
You must download an application form from Respect's job page, and follow the instructions on the Respect website.
The client requests no contact from agencies or media sales.
Development Consultant (Scotland)
Location: Homebased with weekly UK-wide travel
Department: Union Development
Contract type: 3 Year Fixed Term Contract
Hours: 35
Salary: £35,494
Who we are
NUS Charity is an exciting organisation developing and championing strong students’ unions. We connect our members and curate services to deliver advice, guidance and crisis support to students’ associations and unions across the UK.
We do professional differently. We are a progressive charity representing students’ unions. The sector is inclusive, fun, dynamic and representative and we put students and students’ unions at the heart of everything we do. We are challenging but are committed to creating a supportive and flexible environment which pushes your personal development in your everyday activity.
What we do
Students’ unions can be transformational hubs for students, staff, and wider society. NUS Charity support our member’s development to enhance their capacity and harness opportunities to maximise their positive impact. We do this in many ways, from managing a purchasing consortium to drive great value for our members, to our development activity, supporting the best potential in students’ unions - we strive to make a difference to our members.
Within our small Union Development team we deal with a range of organisational development work, whether that’s being the Returning Officer and supporting students’ union elections, running development events/webinars, helping new students’ unions create the structures that they need, coaching a students’ union leader who needs extra support, or creating guidance on new legislation that will affect students’ unions – no two days are the same.
What we need
NUS Charity is looking for a Development Consultant to strengthen organisational development for our members, predominantly in Scotland. We’re looking to diversify the knowledge within our team to deliver high quality projects in organisational development based on our Quality Students’ Unions framework and other relevant benchmarking tools. We’re also part-funded by the Scottish Funding Council to provide specific developmental support for College Students’ Associations across Scotland. You don’t need to have worked in students’ unions before, but working in a membership/governance/charity environment would be a bonus.
Committed to Inclusion
We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. You can be yourself here whoever you are, be proud of the work you do and build a career in a place that knows different is good.
We recognise that candidates from racialised backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the minimum criteria for a role (at least 80% of the criteria in the person specification) and are from a racialised background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
This role will be based at home, with travel across Scotland and the UK to meet members and to deliver and attend events fairly regularly.
Benefits
We aim to practice what we preach so we’re happy to offer a flexible person-centred working environment with a great benefits package including:
- Generous holiday entitlement (starting at 27 days per year rising with service to 30 days)
- Flexible working opportunities
- Valuable workplace pension
- Enhanced parental pay policies
- Employee assistance programme
- Paid volunteer days – three days per year for full time staff
- Health Cash Plan
Closing date for applications: Sunday 7th September 2025 (23:59)
If you’re successfully shortlisted, we’ll see you at an interview on Thursday 18th September 2025
REF-223443
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: (UK) £62,355 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate).
The role:
Due to internal progression, we are recruiting for an inspirational, experienced and impactful leader to join Mary’s Meals International as our Director of People & Culture. Our people are at the heart of everything we do and you will play a crucial role in growing and strengthening our movement, providing leadership that enables Mary’s Meals to be a great place to work and volunteer.
Working with our Chief People & Governance Officer, you will shape and lead our global people and culture strategy, ensuring we attract, develop, and retain outstanding people across all our countries of operation. You’ll inspire and equip leaders at every level, helping to embed a high-performance, values-driven culture and create an environment where individuals and teams can achieve meaningful impact.
You will lead a talented, multi-disciplinary People & Culture team covering L&D, people services, partnering, and recruitment. Together, you will deliver high-quality services, systems, and frameworks that support our mission – from global HR standards and legal compliance, to innovative learning programmes, to strategies for organisational development and inclusion.
Key priorities:
- Lead on the evolution of the MMI People and Culture Strategy to ensure that activities are aligned with global strategy and support our growth ambition.
- Build and nurture high-performing, highly engaged teams across our global network.
- Develop global policies and frameworks that ensure fairness, consistency, and safe people.
- Lead the design and implementation of organisational design initiatives to support growth, collaboration, values alignment and leadership.
- Develop our approach to equality, diversity and inclusion ensuring that MMI continues to welcome and celebrate diversity in all its forms.
- Design and deliver change programmes that enhance performance and ways of working.
- Develop MMI’s thinking on the use of volunteers across the network to boost capability, provide strategic insights and deliver projects.
We are looking for:
- Significant senior-level experience in strategic people leadership in a complex, multicultural environment.
- A track record of creating great workplaces with high engagement and strong employer brands.
- Expertise across key areas such as business partnering, people services, organisational development, global reward, learning & development, EDI, and cultural transformation.
- The ability to influence and inspire at every level, from grassroots teams to boards.
- Sensitivity to different cultural contexts, combined with a pragmatic, solution-focused approach.
- A deep alignment with the mission and values of Mary’s Meals.
About us:
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.6 million children who today will receive Mary’s Meals.
We believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding. Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.
Salary advertised is for UK based candidates, our salary philosophy ensures consistency across locations where Mary’s Meals operates, please reach out to for more information about salaries in other locations.
Additional Information:
This role will undertake travel to countries where our programmes operate and will involve regulated work with children. You will be required to register with the Protected Vulnerable Group Scheme or local equivalent before undertaking your role.
To apply:
If you are inspired to join our movement and our vision, mission and values resonate with you, we would love to hear from you. To apply, please click below to send your CV and a short covering note (no more than 1 page) telling us why you are a great fit for this role and why you would like to work for Mary’s Meals International.
Closing date for applications is Monday 1st September 2025.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Our vision is that every child receives one daily meal in their place of education.
The client requests no contact from agencies or media sales.
Project Worker - Mockingbird
Making a Difference in Foster Care!
We are seeking a dedicated and passionate Project Worker to support and sustain the Mockingbird programme across the UK. This is an exciting opportunity to work directly with fostering services, making a meaningful impact on the lives of children and young people in care.
Position: Project Worker – Mockingbird
Salary: £32,480 – £37,555 per annum (plus London weighting if applicable)
Location: Home base in the North of England/Midlands with travel required throughout the UK.
Hours: Full time, 35 hours per week
Closing date: Wednesday 27 August 2025, 12 noon
Interview dates: Thursday 4 September 2025 (held in person in Leeds)
About the Role
As a Mockingbird Project Worker, you will play a vital role in expanding and embedding the Mockingbird model—a ground-breaking, evidence-informed approach to foster care. You will provide direct support and quality assurance to fostering services, helping them implement, grow, and sustain Mockingbird constellations.
You will:
- Deliver remote and in-person support, training, and guidance to local fostering teams.
- Build strong, trust-based relationships with delivery partners and stakeholders.
- Ensure quality assurance through coaching, ongoing assessment, and resource development.
- Contribute to the design of training content and programme events.
- Represent the Mockingbird programme internally and externally, championing its benefits and impact.
- Support the operational delivery of the programme across the UK.
About You
We're seeking individuals who are:
- Passionate about improving the lives of children and young people in care.
- Experienced in training, coaching, or project work within fostering or children’s services.
- Skilled in relationship-building and confident working across multidisciplinary teams.
- Organised and self-motivated, able to manage a varied workload and travel regularly.
- Familiar with children’s social care policy and practice (fostering knowledge is a strong advantage).
- Committed to equity, diversity, and inclusion.
Essential:
- Experience delivering training and support both online and in-person.
- Strong interpersonal and communication skills.
- Confident IT skills, including Microsoft Teams and Office 365.
- Willingness to travel and work flexibly across your region.
Desirable:
- Understanding of the Mockingbird model.
- Experience working with foster carers, local authorities, or independent fostering agencies.
- Lived experience of the care system.
About the Organisation
As the UK’s leading fostering charity, they work with fostering services and foster families to transform children’s lives. The Mockingbird programme is one of the most exciting developments in foster care, improving stability and outcomes by replicating the support of an extended family. They offer a flexible, inclusive and supportive work culture where your contribution truly matters.
What We Offer
- 38 days annual leave (including bank holidays)
- Flexible and hybrid working arrangements
- Enhanced maternity, adoption, and sick pay
- Pension scheme and life assurance
- Employee Assistance Programme (24/7)
- Season ticket loan
- Eye care contributions
Other roles you may have experience in could include: Project Officer, Project Manager, Project Lead, Family Support Worker, Children’s Project Worker, Fostering Support Officer, Learning and Development Coordinator, Practice Development Officer, Community Support Worker, Social Care Project Worker, Constellation Support Lead.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporting over 750 children and nearly 1,000 families annually, Acorns Children’s Hospice is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Palliative care for children aged 0–18 is delivered at Acorns’ hospices in Birmingham (serving Birmingham and Warwickshire), Worcester (serving Herefordshire, Worcestershire, and Gloucestershire), and Walsall (serving the Black Country and parts of Staffordshire and Shropshire), as well as in family homes and other community settings. Acorns’ holistic, tailored approach is designed to meet each child’s clinical, emotional, cultural, religious, and spiritual needs.
From charity walks and running events to sponsored skydives and overseas challenges for the more adventurous, Acorns offer many unique experiences throughout the West Midlands and further afield to raise funds for their vital work.
This is a critical interim role combining operational delivery with a strategic review of their events fundraising programme. You will lead both delivery and transformation across owned and third-party events, ensuring income, return on investment and supporter experience are maximised.
As Interim Senior Events Fundraising Manager, you will:
- Lead a team of two Event Managers and two Event Officers, managing £400k income and £164k expenditure
- Oversee delivery of the Glow Walk, a flagship in-memory event with significant untapped potential
- Review the third-party challenge events portfolio (e.g. Great Wall, Sahara) and assess current formats such as Bubble Rush to decide where to invest, optimise or withdraw
- Work with the Associate Director of Fundraising to identify opportunities for growth, particularly in challenge events
- Manage relationships with agencies and suppliers
- Oversee use of their events platform (Enthuse) and CRM integration, recommending changes or alternatives if needed
- Provide monthly reporting to the Executive Leadership Team on income, KPIs and supporter engagement
Ideal skills and experience:
- Experience leading teams delivering third-party, in-aid-of, challenge and owned events
- Line management experience, including managing managers
- A track record of reviewing and improving event portfolios for income, ROI and supporter journeys
- Experience working with agencies and suppliers to deliver high-quality events
- Familiarity with event platforms such as Enthuse and CRM systems
- The ability to balance strategic priorities with hands-on delivery, including attending and supporting events
Benefits include:
- 27 days annual leave plus bank holidays (5 days holiday buyback scheme starting from April 2026)
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: Up to £40,000 per annum (dependent on experience)
Location: Remote
Contract: Permanent, Full Time
Responsible to: Chief Executive Officer (CEO)
Responsible for: Overseeing and managing the Fundraising Department (including the recruitment and organisation of volunteers)
Purpose of the Role: To develop and implement effective fundraising strategies that secure vital resources for IAC UK’s charitable initiatives.
About Us
IAC is a rapidly growing charity that empowers communities worldwide through compassionate support, advocacy, and practical assistance. With a core focus on helping orphans and widows in affected regions, we address urgent needs and help build sustainable futures. Thanks to our established presence in the UK, US, and Türkiye, we deliver impactful aid wherever it’s needed most.
Key Responsibilities
- Fundraising Strategy & Planning
- Develop, implement, and refine a multi-year fundraising strategy aligned with IAC UK’s mission and objectives.
- Identify and explore new income streams to expand funding sources and diversify revenue.
- Donor Relationship Management
- Cultivate existing donor relationships and establish new donor networks to increase long-term engagement and support.
- Create compelling cases for support, proposals, and campaigns that reflect IAC UK’s values and impact.
- Volunteer Recruitment & Coordination
- Oversee the recruitment, training, and retention of volunteers to support all fundraising activities.
- Develop volunteer engagement initiatives, ensuring volunteers are well-supported and recognized for their contributions.
- Event & Campaign Management
- Plan and execute a variety of fundraising events, online campaigns, and community initiatives, ensuring they are delivered on time and within budget.
- Manage event logistics, supplier negotiations, and campaign communications to maximize awareness and financial return.
- Budget & Financial Oversight
- Prepare and manage the fundraising budget, monitoring income targets and expenditure.
- Compile regular progress reports for senior leadership and trustees, highlighting achievements, challenges, and recommendations.
- Compliance & Governance
- Ensure that all fundraising activities comply with UK regulations, GDPR requirements, and the Code of Fundraising Practice.
- Maintain accurate records and documentation to enable transparent reporting and auditing.
- Team Leadership & Collaboration
- Lead, mentor, and motivate a small fundraising team, setting clear objectives and managing performance.
- Collaborate with other departments (Marketing, Events, Finance) to integrate fundraising efforts into the wider organisational strategy.
Qualifications & Requirements
- Demonstrable experience (3+ years) in a fundraising or development role within the charity or not-for-profit sector.
- Proven success in securing grants, major gifts, or corporate sponsorships, with a track record of meeting or exceeding income targets.
- Exceptional communication and interpersonal skills, with the ability to cultivate relationships with a diverse range of stakeholders.
- Excellent project management and organisational skills, able to manage multiple campaigns and deadlines effectively.
- Highly motivated and proactive, with a genuine passion for social impact and community development.
- Collaborative and supportive leadership style, fostering a positive, inclusive team culture.
- Adaptable, innovative problem-solver with a drive for continuous improvement.
Compensation & Benefits
- Competitive Salary: £35,000 – £40,000 per annum (dependent on experience).
- Performance Bonus: Competitive bonus structure tied to fundraising milestones.
- Remote Working: Flexible, home-based role.
- Generous Holiday Allowance: 28 days of annual leave (including bank holidays).
- Inclusive Culture: A supportive and inclusive workplace that values diversity and encourages new ideas and innovation.
Note: Travel for in-person meetings may be required.
How to Apply
Please submit your CV and a cover letter (optional) detailing your relevant experience, achievements, and motivation for joining IAC UK.
IAC UK is an equal opportunities employer and encourages applications from candidates of all backgrounds and experiences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Booking Administrator
Are you friendly, professional, enthusiastic and dedicated to social values? If so… we need you!
This is an exciting opportunity for an experienced Administrator to join a dynamic and supportive team.
Position: Booking Administrator/Coordinator
Location: Remote
Hours: 37.5 hours Monday - Friday (30 hours possible for the right candidate), with additional on-call rota days (1 weekend in 4, plus 2 evenings per week, toil for any work done in those hours).
Salary: £24,500 - £27,000k per annum depending on experience (plus London weighting if applicable).
Contract: Permanent
Closing Date: 16th September 2025. Interviews will be held on a rolling basis, so early application is encouraged as we reserve the right to close the advert early
The Role
Join a co-operative providing British Sign Language (BSL) Interpreters and developing tech to support to users. The co-operative is co-run and co-owned by its members, who are Deaf people and BSL interpreters. You will work closely with the Operations Manager and Operations Team Leader to provide a high quality and efficient service, helping the business to achieve agreed targets whilst working to the co-operative’s ethos.
Responsibilities include:
- Coordinating the provision of communication professionals for Deaf/Hard of Hearing people across for medical (including mental health) appointments and for other work in a variety of sectors (education, child protection, conference, employment, legal settings etc)
- Accepting and making calls
- Dealing with bookings and general enquiries in a fast-paced environment
- Supporting marketing and business development and communicating to members and external stakeholders
- Supporting other staff where necessary
The position is grounded in the co-operative’s ethos, ensuring financial processes align with the organisation’s values and strategic objectives. The co-operative is co-run and co-owned by its members, who are Deaf people and communication professionals. As an employee, you can become a worker member and have a say in how the business is run.
About You
You will have excellent customer service skills and experience in a client-facing role. With strong organisational skills and attention to detail, you will have the ability to meet strict deadlines, follow contractual service levels and prioritise your time effectively.
We are looking for someone with:
- Excellent IT skills with good knowledge of Word, Excel, Databases with the ability to learn how to use dashboards and other applications
- Excellent communication skills (written and verbal)
- Ability to follow processes and develop these where needed
- Problem solving skills and the ability to think outside the box
- Ability to work autonomously, yet with full support from management
Additional requirements:
- You must have a private place to work due to dealing with sensitive information
- You must have a stable internet connection
- You must have the right to work in the UK
Join the team and contribute to a meaningful and impactful mission while developing your career in a supportive and inclusive environment.
About the Organisation
The co-operative develops ethical tech to support the provision of British Sign Language (BSL) Interpreters and other communication professionals. The organisation values diversity and promotes equality and encourages and welcomes applications from all sections of society and are keen to receive applications from members of the Deaf community. We are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Benefits include:
- Cooperative membership and working means you get a say in decisions and your voice matters here
- Annual leave is 22 days (plus public holidays) with an additional day off for your birthday!
- Flexible working when possible with business need
- Matched employer pension contributions of up to 5%
You may also have experience in areas such as Customer Service, Administration, Client Support, Customer Service Officer, Administration Officer, Client Support Officer, Customer Service Coordinator, Administration Coordinator, Client Support Coordinator, Support Coordinator.
Please note NFP People are advertising this role on behalf of our client.
Quality Assurance Analyst
Remote (UK-based) | Full-time | Flexible working | Competitive salary + excellent benefits
Do your best work, for the right reasons.
We’re looking for a Quality Assurance Analyst to help us build beautifully simple, high-impact digital products that support teachers and improve outcomes for pupils across the UK.
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
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Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
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Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
About the Role
You’ll join our cross-functional Product & Engineering team to build and improve the digital platforms that teachers and pupils rely on every day. Working closely with product managers, designers, researchers, and curriculum specialists to ensure our products are high-quality, reliable, and user-friendly.
This is a hands-on role focused on validating features from a user perspective, refining definitions through a QA lens, and exploratory testing across our digital platforms. You'll also help champion a culture of quality and contribute to Oak’s values and wider success.
What You’ll Be Doing
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Validating product behaviour of new features from a user perspective and improving feature definitions by providing a QA perspective.
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Communicating and promoting quality as a culture across the engineering, design and product functions.
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Exploratory testing of user facing web apps and internal content creation and management tools.
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As a member of the Oak Team, you will contribute to the wider success and culture of the organisation and support and role model our five values: create the right environment, be a great colleague, own your role but work for the team, make things happen, and keep getting better.
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Work in cross-functional and product oriented squads with colleagues from across the organisation, as required.
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Support all work across the Product team and take on other general responsibilities as required.
What We’re Looking For
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Knowledge of testing web or mobile based applications, including exploratory testing, triaging bug reports, identifying common threads in multiple bug reports, and creating well-structure bug reports with appropriate evidence and steps to reproduce.
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An understanding of accessibility concerns for web applications, and how to assess them.
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The ability to design tests and work without test scripts or formal specifications.
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Familiarity with agile processes such as user stories, acceptance criteria and working in sprints with colleagues from other teams.
Our Benefits
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25 days annual leave, plus one extra day for each year of service (up to 28)
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Additional Oak closure days over Christmas/New Year
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11% employer pension contribution (with no minimum employee contribution)
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A 36-hour working week, with half-days on Fridays or every other Friday off
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Fully remote working — we’ll support your home set-up and offer coworking options if preferred
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Twice-yearly in-person offsites to collaborate, connect, and have fun
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A culture that genuinely supports flexibility, autonomy, and trust
Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
We use the Applied recruitment platform to help reduce bias in our hiring process.
Key Info
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Location: Remote, but you must be based in the UK with the legal right to work here
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Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
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Closing date: We’ll be reviewing applications as they come in and may close the role early
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
Next steps
You’ll answer some questions related to your day-to-day job. After the advert closes, your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).
If you are shortlisted, we’ll invite you to the next stage, which will consist of a remote technical interview and a technical pairing session conducted over Zoom. This will last approximately two hours.
We love giving feedback, so at the end of the application process we'll share how well you performed.
We are aiming to start interviews by September 2025.
We are experiencing really good responses to our job adverts. This may lead us to close the role early, so if you are considering applying then please get your application in early to avoid missing out.
We are an equal opportunities employer.
We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
PLEASE NOTE THAT WE RESERVE THE RIGHT TO CLOSE THIS ROLE EARLY
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team as the Head of Strategic Partnerships
Location:
Remote working with some travel relating to donor stewardship and for team meetings
Salary:
£68,000 per annum plus benefits
Hour:
Full time, 37.5 hours per week
Contract:
Permanent
Are you a strategic, creative fundraiser who wants to make a real impact?
Do you thrive in entrepreneurial environments where your ideas can shape the future?
Do you believe everyone deserves the opportunity to live their best life, regardless of disability or difference?
At SeeAbility, we’re looking for someone like you to lead our high-value fundraising efforts and help us build a more inclusive society.
Your Role
As Head of Strategic Partnerships, you will play a pivotal role in driving income growth and building long-term relationships with corporates, major donors, trusts, and foundations. You will lead with vision and deliver with purpose—developing compelling proposals, cultivating partnerships, and inspiring support for our mission.
You’ll work closely with the Executive Director of Development and a small, passionate team, combining strategic oversight with hands-on delivery. This is your chance to help shape projects from the ground up and see the direct impact of your work.
Your Responsibilities
Lead and Inspire
- Strategic Leadership: Develop and implement a strategy to grow income from corporates, trusts, foundations, statutory bodies, and major donors.
- Corporate Partnerships: Focus on acquiring new corporate partners to build a strong pipeline and increase income.
- Support Other Fundraising Leads: Assist Trusts and Philanthropy leads in building relationships with funders using research and insight.
- Relationship Building: Cultivate and steward partnerships to exceed expectations.
- Collaboration: Work with senior leaders, trustees, and stakeholders to identify and develop strategic fundraising opportunities.
- Networking: Engage with the CEO and trustees to leverage their networks for partnership growth.
- Team Contribution: Actively participate in leadership and departmental management to support the overall fundraising strategy.
- Event Support: Help plan and deliver impactful stewardship and special events.
Manage and Nurture
- Team Management: Line manage key fundraising staff, ensuring they have the support and resources needed.
- Performance Tools: Develop KPIs and pipeline tools for effective budgeting and forecasting.
- Monitoring & Reporting: Track performance indicators, identify risks, and ensure timely corrective actions.
- Culture Building: Promote creativity, innovation, and high performance within the fundraising team.
- Cross-Team Support: Contribute to broader fundraising and marketing activities as needed.
Other Responsibilities
- Database Management: Ensure all fundraising communications and actions are properly recorded.
- Governance & Compliance: Maintain strong governance and adhere to fundraising regulations and policies.
- Trend Monitoring: Stay informed on fundraising trends and opportunities.
- Deputising: Step in for the Director of Development when required.
- Health & Safety: Support a safe working environment by following health and safety policies.
- Cross-Department Collaboration: Work effectively with other departments and locations.
- Confidentiality: Handle sensitive information appropriately and maintain confidentiality.
**Please check the Job description for extensive details
About Us
Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK having pioneered specialist support across multiple generations since 1799!
We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people with a disability to find paid employment for the very first time.
SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.
**Please kindly upload a cover letter along with your CV for us to consider your application
Why we work for us?
Your development and appreciation
- Annual excellence awards
- Long service awards every 5 years and recognition
- Development Discussions: Opportunity to discuss your progress and your future
- Leadership development academy for the next steps in your career
Your work-life balance
- 33 days holiday (incl. bank holidays), increasing to 41 days with long service (1 extra day for each year of service)
- Life events: Time off when you need it most
- 2 weeks Organisational Sick Pay after 6 months service, increasing to 12 weeks over your first 3 years
- Buy or sell annual leave scheme
- Enhanced Family-Friendly Pay
- Paid Fertility Leave
- Carers Leave available
Your money goes further
- £500 monthly bonus scheme for two lucky colleagues
- Eligible for Blue Light Card discounts
- Discounts and cashback at hundreds of shops, restaurants and activities
- Access to Tickets for Good
- Pay reviews and commitment to pay competitive rates
- Employer contributory pension scheme: Support and tools to help you make the right decisions about your future
- Paid DBS and renewals
- Season ticket loans
- Advance Pay/Savings scheme using WageStream app
Your wellbeing counts
- Cycle to Work scheme
- Life assurance of 2x annual salary
- Free 24/7 employee assistance programme for advice and support
- Free eye test
- Discounted Gym Membership
- Dedicated in house Wellbeing Coach for your team
Safer Recruitment
SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to DBS Checks, Right to Work, Health Declarations, and References are part of the onboarding process to ensure safety and compliance accordance to Care Quality Commissions requirements .These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.
Diversity
- SeeAbility is committed to diversity, equity, and inclusion.
- Welcomes applications from all identities, including those with disabilities or neurodivergent conditions.
- Reasonable adjustments are available throughout the recruitment process.
- In some cases, roles may be exempt under Equality Act 2010 (Schedule 9, Part 1) due to genuine occupational requirements.
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,

The client requests no contact from agencies or media sales.
The Digital Inclusion Manager will play a pivotal role in supporting the Black Country’s vision - of creating a region where people of all ages, abilities, and backgrounds can be active, move more, and enjoy sport - through maximising the use of digital connectivity to realise health, wellbeing and community benefits.
This role aims to increase a range of opportunities for local people to be active & move more, through implementing the Physical Activity Digital Inclusion strategy to address user needs, develop digital literacy and confidence through training and support, and collaborate with other sectors to create inclusive digital services and opportunities.
Main Duties
1.As the Digital Inclusion Manager, you will develop and manage an implementation plan which reflects the desired outcomes of Active Black Country’s Physical Activity Digital Strategy.
2. Work with the place partners across the 4 Black Country local authority areas and Active Black Country to develop a comprehensive understanding of the digital landscape across the Black Country.
3. Develop effective working relationships with a breadth of partners and organisations to support integration across digital platforms and systems to connect, maximise resources and influence across the Black Country.
4. Be the lead advocate for the Black Country Moving digital platform as a resource for stakeholders and community organisations to promote opportunities for people to be active and access high quality CPD & training.
5. Work closely with Active Black Country’s Active Communities Strategic Lead to oversee the work of the Community Engagement Officers and work closely with partners to build capacity across community organisations to become confident and capable in using digital tools that make it easier for residents to access physical activity opportunities.
6. Sustain an inclusive and accessible open data Black Country Moving Platform that promotes a diverse range of activities, services, training and CPD.
7. Ensure the Black Country Moving platform remains accessible, user friendly and responsive to community and partners needs.
8. Co-ordinate and chair project steering group meetings and produce reports for partners and appropriate governance requirements. Including ABC Strategic investment Committee.
9. Working with the support of the ABC Strategic Lead for Impact, ensure monitoring, evaluation and learning is captured and applied to help us fulfil organisational and place ambitions.
10. Work with the Active Black Country Strategic Communications Lead to share case studies and good news stories.
11. Under the Director of Partnerships manage the digital inclusion budget, ensuring accurate financial management and reporting.
12. Ensuring compliance at all times with contract management, procurement and finance procedures.
13. To be responsible and take reasonable care for the Health, Safety and Welfare of self and other employees and the public in accordance with Health and Safety Legislation and company procedures.
14. Adhere to the Data Protection Act at all times. Confidentiality must be maintained at all times.
15. To adhere to all relevant Active Black Country Limited policies and procedures at all times.
16. Undertake such other duties as may be appropriate.
Person Specification
1. Able to work as a trusted partner and build strong, effective, and valued relationships across a wide range of people and organisations.
2. Visibly values and promotes co-design and can bring people together to jointly create innovative ideas and practice.
3. Skilled in building trust and long-term relationships across sectors—especially with local partners, community-based organisations, local authorities and charities.
4. Proven experience of leading digital projects, employment and skills programmes or related work and a willingness to maintain contemporary knowledge of digital trends.
5. Demonstrates professional, voluntary, or lived experience of communities most marginalised or under-represented in being active. Has knowledge and understanding of the barriers to activity. Can articulate, demonstrate, or evidence the valuable role that physical activity and sport can contribute to health, environmental & socio-economic outcomes.
6. Strong understanding of digital technologies (cloud platforms, data analytics, data integration, open data)
7. Demonstrable expertise in building a culture of continuous improvement and reflective practice, by supporting teams to ask effective questions, use data wisely, and apply learning practically.
8. Able to work with complexity and influence and advocate for learning beyond programme delivery.
9. Can effectively prioritise and set and meet objectives within deadlines and planned goals.
10. Can demonstrate a quality of thought disseminating data, insight and trends translating it into meaningful action and decision making.
11. Strong written and verbal skills, able to distil learning clearly for different audiences, including communities, partners, and funders.
12. A self-starter who shows skills in agile and adaptive working proving they can respond quickly, work flexibly and navigate through fast-paced, changing, complex and uncertain environments.
To apply:
1. Please submit an up to date CV and an expression of interest explaining why you are interested in this role, detailing how you are a good candidate for this post and how you fulfil the person specification – we recommend that this is no longer than two pages.
2. The declaration form – but completion of the equalities section is not mandatory, this is requested for monitoring purposes in line with our commitment to equality and diversity;
Closing date: 5 September, 2025
Interviews will be held 22nd September 2025.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join a small commercial team with big ambitions for the public library sector. We see libraries as part of the solution for some of the biggest challenges in society, and one of the ways we want to bring the reach and strength of the library sector into these discussions is through contracted delivery of national services through the local library networks.
We are seeking a Business Development Manager to help us realise our plans to secure a menu of commercial contracts that all of our 175+ member library services can choose to benefit from, according to the skills and assets of their service, their focus and strategy and of course the needs of their communities.
This is a great opportunity to be part of a bold vision of community driven social change with public libraries - and the communities they serve - at the core.
Our Commercial Team
Currently we hold a single commercial contract worth around £3m per year delivered through 12 libraries. Our aim is to reach a point where we have a menu of commercial contracts that all of our 175+ member library services can choose to benefit from according to the skills and assets of their service, their focus and strategy and of course the needs of their communities.
In the current funding climate for local authorities and local government services, these contracts are not just about the income and the services they can provide, but about demonstrating nationally the power of the library sector, and how national services can be delivered locally through library services and the communities they serve.
This is a long term aim of ours – we are seeking to build the commercial team with this role and while it is initially a 12 month contract, our hope is that with the role in place we can generate the income to sustain and build on it.
Main purpose of role:
- Support the delivery of commercial projects across the library sector
- Lead the bidding process for new contracts and services
- Manage the mobilisation and setup of contracts and services
- Manage the ongoing delivery of commercial contracts and services including management reporting and contract / service optimisation to increase benefit to the libraries and sector
- Support the development of commercial skills and capacity across the library sector
- Contribute to the growing commercial awareness and understanding within the organisation, its partners and its members.
Please see the attached job description for a full description of the role, including person specification.
Frequent travel within the UK will be required for the role.
About Libraries Connected
We are an independent charity that supports, promotes and represents public libraries. Our work is driven and led by our membership, which includes almost every library service in England, Wales, Northern Ireland and the Crown Dependencies (Guernsey, Jersey and the Isle of Man).
Across the areas we serve there are 176 individual library services with around 3,000 library branches serving over 61 million people.
Our unique approach is to bring these services together to share experience, expertise and evidence – driving innovation and impact across the public library sector.
While senior library leaders sit on our board and committees, we work with library staff at all levels.
As well as providing practical support, training and advice to libraries, we represent them to government and raise their profile in the media. We also develop and lead national library projects with cultural, academic and corporate partners.
We work to a strategic plan that runs until 2027, organised around four themes: drive, grow, connect and engage.
We generate income from membership subscriptions, commissioned services, events and grants. As an Arts Council Investment Principle Support Organisation, part of our core funding in England comes from the Arts Council to help embed their Investment Principles across the library network.
Our values
- We are supportive. We respond to the varied, emerging needs of our members and their communities to enable libraries to learn from each other, and other sector leaders, so that they can safeguard and improve their services.
- We are inclusive. We work with our members and partners to design and deliver our work and to determine our strategic priorities because we are committed to representing the diverse communities and libraries which we serve.
- We are open. We are in constant communication with our members and partners on all levels to learn from their experiences, reflect on our practice and develop our services. We welcome challenge and new directions for our work.
- We are ambitious. We believe that libraries are an essential part of the solution to a range of society’s needs. We promote innovation and collaboration to ensure that libraries are recognised locally and nationally.
Working at Libraries Connected
We are a friendly, collaborative team of around 20 staff based all around England and Wales.
We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team.
We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to six application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement.
We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including flexi time and compressed hours. We are open to discussing what would work for you and be possible for the role.
All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home.
We welcome requests for adjustments to our standard recruitment processes for anyone who needs them.
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.

The client requests no contact from agencies or media sales.
COMMUNITY HUB LEADER
Oasis Hub Woodview, Woodview Drive, B15 2HU
Full-time (40 hours per week, 1 FTE), Permanent Contract
Salary: £35,217 per annum
Oasis is looking for someone who can combine an entrepreneurial flair and excellent leadership skills to become the next Community Hub Leader at Woodview, Birmingham.
The post holder will lead the development of the Hub, situated on the periphery of central Birmingham, serving the community of the Woodview estate, supporting the Oasis Academy and wider local community. The role will hold the vision of integrated community delivery, which will include a range of projects such as family support, volunteering, advice and support, community events.
This is a key role as you will be responsible for strategic oversight of the hub charity, ensuring the youth and community work supports the work of the academy, working alongside other local Oasis leaders such as the Principal, volunteers and members of the local community to develop a joined up local vision for the community.
Some of the specific duties of this role include:
· Establishment and coordination of a range of services such as family support, holiday provision, volunteering and community empowerment projects.
· Building supportive working partnerships across the community and various groups.
· Leading strategic development (e.g. comms, income generation, MEL)
· Planning, resource and coordinate the community plan, measuring impact.
· Working closely with the academy safeguarding team on Early Help and family support.
· Developing a team that can grow an Oasis Movement (e.g. engaging staff, volunteers and community workers).
This is very much a relational and project management role. As such, the successful applicant will need to demonstrate:
· Experience of leading community delivery and growing projects from start-up phase.
· Innovative use of resources and budget management to maximise funding.
· A thorough knowledge and understanding community work.
· An education to degree level or equivalent and /or relevant professional qualification.
This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work. In return we offer:
· Flexible working practices which encourage innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% employer contributions.
· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.
· Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.
For full details please go the Oasis UK charity website.
Closing date for completed applications is 5pm Friday 29th August. Stage 1 interviews will be held on either Friday 5th or Monday 8th September via TEAMS and the final stage will take place on Monday 15th September in person at Woodview. Please send us your CV and cover letter.
For an informal conversation about the role, please contact us via the Oasis UK charity website
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
About the role
As Data Lead, you will facilitate the collection, management, integrity, security and reporting of our programme delivery, quality assurance and evaluation data, supporting the work of the Data and Insights Manager and Head of Impact and Quality. In this role, you will primarily work with our CRM system, Salesforce, alongside other data systems such as Microsoft Excel, PowerBI and FormAssembly.
Deadline: Sunday, 7th September 2025
Interviews: w/c 15th September 2025
Start date: Monday 20th October 2025
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH
Main responsibilities
- Lead on data capture of key data points from partner schools, ensuring high quality throughout, efficient processes, and complete data. For example, collection of pupil data, SATs and GCSE results.
- Be responsible for promoting high standards of data integrity across the organisation. This includes supporting staff to develop in their use of data, undertaking regular data integrity activities, and developing solutions to improve data integrity issues at the source.
- Work with the Data and Insights Manager on the administration, maintenance and development of our Salesforce CRM system.
- Support the design, delivery and maintenance of a range of custom reports (in Salesforce or other software), to facilitate external stakeholder reporting and a range of internal project work across departments.
- With the Data and Insights Manager, act as expert in data governance and data protection processes at Action Tutoring, promoting data security and GDPR compliance across the organisation.
- Any other ad hoc responsibilities as deemed relevant by the CEO.
Person specification
We are looking for someone who has:
- Two or more years experience with Salesforce administration, including custom objects.
- Experience administering online data capture software (ideally FormAssembly), including managing integrations with Salesforce.
- Experience working with complex datasets in Excel, including data cleaning in preparation for import/export or analysis.
- Experience generating reports for a range of stakeholders.
- The ability to design data collection processes and system changes that are scalable, impactful, and promote high standards of data integrity.
- Project management experience, including creating project plans, gathering requirements, analysing risks, and managing stakeholders.
- Strong communication and collaboration skills; proactive in communicating updates and change to stakeholders at all levels.
- Confidence adapting communication style and approach to develop data skills in others, including those without a technical background.
- A creative and inquisitive attitude about how technology and automation can improve efficiencies across the organisation.
- A good understanding of GDPR compliance and processes.
- A commitment to equality, diversity and inclusion.
- A commitment to the mission and values of Action Tutoring.
- A commitment to promoting and safeguarding the welfare of children.
You may be more successful in the role if you also have:
- PowerBI, Tableau, other data visualisation software experience.
- Experience working with government education datasets.
- Experience designing and implementing monitoring, evaluation and learning frameworks.
- Salesforce Administrator Certification (or on track to complete).
- Experience working in the charity or NGO sector.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.