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Board Trustees Jobs in Lambeth, Greater London

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Top job
The Royal College of Radiologists, Central London (Hybrid)
£42,860 per annum. with pay progression up to £47,371 per annum within two years of employment, plus excellent benefits
Posted 3 days ago
Top job
Back Up, SW18, London (Hybrid)
£48,000 - £53,000 per year (inc. 5% London Allowance)
Back Up are looking for an outstanding Head of Communications and Marketing to join us during an exciting period of growth and change.
Posted 3 days ago Quick Apply
Top job
For Baby’s Sake, Remote
£75,000 per year
For Baby’s Sake is seeking a Director of Finance and Business Development to join their leadership team during a crucial period of growth.
Posted 5 days ago
Top job
LAMDA, Hammersmith (On-site)
£75,000 – £80,000 plus benefits
We are seeking a driven, talented, energetic and creative individual for the role of Director of Development for a one-year post.
Posted 4 days ago
Closing today at 11:59
Robertson Bell, London (Hybrid)
£58,000 - £65,000 per year
Posted 1 week ago Quick Apply
Royal Foundation of St Katharine, E14, London (On-site)
£40,000 - £45,000 per year depending on experience
Posted 4 days ago Quick Apply
Consortium for Street Children (CSC), London (On-site)
£64,000 per year
Posted 2 weeks ago
Unlimited, Remote
£29,757 per year
We’re a disabled-led arts commissioning organisation, looking for an experienced Finance Officer with a passion for culture and equity.
Posted 5 days ago
Closing today at 23:59
Allen Lane Interim & Permanent Recruitment, Central London (Hybrid)
c.£84000
Posted 2 weeks ago Quick Apply
Institute for Voluntary Action Research, Oval, Greater London (Hybrid)
£55,000 - £65,000 per year
Posted 1 week ago
Closing in 7 days
Robertson Bell, London (On-site)
£70k - 75k per year
Posted 2 weeks ago Quick Apply
NFP People, London (Hybrid)
FTE £47,000 to £53,000 per annum depending on experience
Posted 1 week ago
Croydon Drop In, Croydon (On-site)
£31,638 per year
Posted 2 weeks ago
Charity People, London (Hybrid)
Up to £60000 per annum
Posted 3 days ago Quick Apply
Page 4 of 9
Holborn, Greater London (Hybrid)
Central London, Greater London
WC2A, London
Covent Garden, Greater London
£42,860 per annum. with pay progression up to £47,371 per annum within two years of employment, plus excellent benefits
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

*Please be aware that we are currently advertising this role as Membership Operations Team Supervisor on external job boards, to help us target the right applicants. However, internally and on the RCR Website, this role is known as Membership Operations Team Leader.*

We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity. 

The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.

As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.

If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.

What you’ll do:

  • Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
  • Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
  • Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
  • Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
  • Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
  • Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
  • Management of budget lines assigned to operational activities to ensure favourable terms are achieved.

What you’ll need:

  • Knowledge of membership systems and procedures.
  • Experience of managing a high degree of administration processes efficiently.
  • Knowledge and experience of using a database and managing data quality.
  • Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
  • Demonstrable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
  • Strong interpersonal and customer service skills.
  • Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.

Why join us?

  • Make a difference to the lives of Doctors and the specialities they work in every day!
  • Hybrid working (40% working week can be done remotely)
  • Modern working environment
  • Equipment provided to work from home
  • Generous annual leave allowance
  • Excellent pension scheme
  • Interest free season ticket loan and cycle to work scheme
  • Employee Assistance Programme

If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role, the RCR and instructions on how to apply in the candidate pack.

Application resources
Posted by
The Royal College of Radiologists View profile Company size Size: 21 - 50
Posted on: 23 May 2024
Closing date: 22 June 2024 at 23:59
Tags: Operations

The client requests no contact from agencies or media sales.