Brand and communications manager jobs
An exciting opportunity has arisen for an experience Business Development Marketing professional to join our team.
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Community Rehabilitation Service. We are the largest centre commissioned by NHS England for Category A neurorehabilitation.
This role is pivotal in leading on developing commissioning and referral relationships with external stakeholders, whilst driving development of services and marketing activities to build and promote new business, increase income, strengthen pipelines, and position The Children's Trust as the provider of choice for children with acquired brain injury and neurodisability.
You’ll work alongside a cross-organisational team to promote our services to external stakeholders, in particular managing our key account plan to influence, maximise referrals and income generating opportunities. Key to this is cultivating and maintaining relationships with stakeholders including hospital-based clinicians, commissioners at both integrated care boards and local authorities, with professionals with NHS England at a regional and national levels, embassies, medico-legal professionals including case managers and lawyers.
To underpin this, you’ll create, implement and review services-related multi-channel marketing activity, both on and off-line, including development and oversight of our professionals’ events programme, ensuring all activity aligns to, is integrated and works towards delivering our strategic objectives.
You will have the opportunity to develop and implement your expertise in an environment that is focused on the highest clinical and quality standards. You will work in a 24-acre site which is unusual in its beautiful historic nature, as it is unique in its state-of-the-art facilities including robotic technology and virtual reality.
Staff benefits include London weighting, shuttle bus, and more… Read more below
Role Requirements
You’ll play a key and central role in driving promotion of our services, and this requires a balanced mix of both business development and marketing skills, knowledge and experience in a complex, services environment. You’ll be comfortable with matrix working, recognising the importance of this role in working across the organisation to drive referral generating activity.
To succeed in this high profile and diverse role, you must demonstrate:
- Building and maintaining relationships with a wide range of external stakeholders, including commissioning bodies such as NHS England, Integrated Care Boards, Local Authorities.
- Strong communication and negotiation skills.
- Marketing of services, preferably within healthcare/social care sector.
- Managing and reporting on development of services and associated marketing activities, in a structured way.
- Knowledge of commissioning landscapes, within healthcare/social care sector.
- Proven self-starter and excellent track record in development of services, including driving referrals, building pathways and promoting service.
Interview Date: To be confirmed
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
To apply for this role please click on the apply now button at the bottom of the advert.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Marketing and Sales
Location: Hybrid- Remote plus travel to our London-based office
Salary: Starting at [£56,900], rising to [£61,948] after a year of service
Contract: Full-time, 37 hours a week
Closing date: Monday 6th October, 12noon
Interview Dates: First stage interviews w/c 29th September.
About Speakers for Schools (Futures For All)
Speakers for Schools (Futures For All) is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.
We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.
By 2028, our ambition is that every young person in the UK has access to high-quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever.
Join us at this exciting time as we launch our new brand and name – Futures For All – and contribute to the next stage of our growth and impact.
Role Summary:
Futures For All is entering a bold new chapter - with a new name, brand identity, and five-year growth strategy to transform access to work experience nationwide. We're seeking a strategic and commercially minded Head of Marketing and Sales to lead the development of our employer pipeline, elevate our brand presence, and drive corporate engagement across the country.
This is a highly cross-functional leadership role combining B2B marketing, brand strategy, and sales enablement, to increase adoption of our digital platform, expand our marketplace offer, and support long-term relationship development with employers, public sector stakeholders, and strategic partners.
You will own the strategy for how we build and sustain our employer pipeline through marketing, content, networks, and direct engagement - and ensure we are telling the right story to the right people, at the right time.
Key Duties / Responsibilities
Employer Pipeline and Business Development Enablement
· Plan and lead the strategy for growing our employer pipeline, activating existing networks and cultivating new corporate relationships.
· Develop structured approaches to stakeholder segmentation, targeting, and relationship development with senior corporate leaders.
· Generate high-quality B2B leads and support the Business Development and Fundraising teams with insight, campaigns, and sales materials.
· Support engagement with Combined Authorities, Career Hubs, and strategic public sector partners to expand reach and drive platform uptake.
Marketing Strategy and Brand Visibility
· Develop and deliver a B2B marketing strategy that builds visibility and credibility with large employers and strategic partners.
· Drive adoption of our digital platform and marketplace by integrating product messaging into all campaigns and outreach.
· Position Futures for All as a leading voice in the ESG, DEI, and early talent space through thought leadership and storytelling.
Campaigns, Content and Creative Leadership
· Lead the creation of powerful sales and programme assets - brochures, decks, case studies - to support partnership building, business development, and fundraising.
· Oversee rollout of our new brand identity (Sept 2025) and ensure consistent messaging across all touchpoints.
· Manage the Head of Design and Digital Marketing Manager to deliver high-quality, well-targeted campaigns and creative outputs.
· Collaborate with PR agencies as needed to raise awareness of our charity and its programmes.
Data, Insights and Impact
· Use analytics to track lead generation, campaign engagement, and marketing performance.
· Report on BD and marketing KPIs to the leadership team, and adjust strategies accordingly.
· Ensure data-driven decisions guide ongoing activity across digital, stakeholder engagement, and campaign optimisation.
Person specification
Essential skills
· Demonstrable ability to lead brand and content strategy, execute multichannel campaigns, and manage creative teams.
· Creative thinker, skilled in storytelling and copywriting.
· Confident using digital marketing platforms, and CRM/reporting tools.
· Strong visual content development.
· Commercially minded with a passion for social impact.
· Skills in identifying potential supporters and management of a pipeline of prospective donors/partners.
· Analytical and financial skills to monitor data including pipeline management, KPIs and income/expenditure monitoring.
· People skills to support networking and relationship building with internal and external stakeholders.
Essential experience
· Proven senior experience in B2B marketing, ideally within education, nonprofit, tech, or early talent sectors.
· Strong track record of engaging c-suite and senior stakeholders in large corporates.
· Experience working alongside senior leaders, Trustees and other VIPs to solicit major donations.
· Experience developing lead generation and conversion strategies.
· Experience of working in or alongside business development, sales, or fundraising functions.
Desirable skills and experience
· Understanding of employer networks, DEI, and youth employment challenges.
· Confident assessing and addressing reputational risk.
· Experience of line management of staff, ideally as part of a marketing/communication function.
· Experience of managing external public relations and press.
We open up prestigious networks and opportunities, ensuring every young person has equal access to work experience nationwide.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
This role is responsible for leading the relationship fundraising programme in the north, midlands and Scotland. You’ll help to develop and implement strategies to engage new audiences and foster high lifetime value relationships, as well as surprise and delight loyal supporters.
Uniquely, you’ll help to implement a large-scale pilot to enhance the charity’s presence in key local areas to grow long term sustainable income. New roles in your team will develop portfolios of supporters as well as further grow Tickled Pink, an award-winning partnership between Asda, Breast Cancer Now and CoppaFeel! which has raised over £100m, by directly supporting colleagues across Asda stores.
You’ll manage a team of 9 including 3 line reports. You’ll inspire, motivate and coach them to excel in their roles, to help continue the growth that the relationship fundraising team has seen over the last five years. This role is also responsible for the community fundraising operations team, which manage mass market DIY fundraising and deliver key projects.
If you’re looking to work as part of an innovative and fun team, where you’re able to take the lead in a supportive environment, we’d love to hear from you.
About you
You care deeply about providing exceptional stewardship and relationship management, and you understand how this inspires rich relationships. When it comes to supporter experience, your aim is sector leading standards. You’re a natural collaborator and love working with others. You can flex and adapt your management style to get the best out of your team and achieve amazing results.
Strategically and commercially minded, you believe in going the extra mile and enjoy a varied, fast paced role. You are flexible and adaptable, and you love trialling different approaches and the buzz of creating new income.
If you have a good understanding of mass market DIY fundraising, including supporter journeys, data processes and analysis, that’s a bonus. Your solid experience in community fundraising or another fundraising discipline, with proven success in leading teams and growing income through relationships, will make you a perfect fit for this rewarding role.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
The role can be based in our Sheffield or Glasgow offices, or remotely if based in another area in the midlands, north of England or Scotland. If office-based, our hybrid working model allows you to work up to 3 days per week at home. Regular travel will be required to our offices in London, Sheffield and Glasgow.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date:Monday 6 October 2025
Interview date:First interview – week commencing 13 October 2025
Second interview - week commencing 20 October 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Job Title – Membership Marketing Manager
Contract – Full time, permanent
Hours - 36 hours per week
Salary - £41,000 per annum
Location - Hybrid (Home Based/London)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram PACEY
Coram PACEY (previously the Professional Association for Childcare and Early Years) was formed in 1977, we are a professional association dedicated to supporting home-based childcare professionals including childminders and nannies to provide high quality services, information and advice to children, their families and carers. We want all children to experience high quality childcare and early education, helping them to have a bright future.
About the role
The purpose of this role is to grow our membership scheme by increasing acquisition numbers through effective marketing and promotion of our membership products and services to new and returning audiences.
Raise the profile of Coram PACEY, our members and the policy work we do within the sector.
Manage a team to deliver key income targets including membership acquisition, merchandise, training, advertising and commission sales.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 30th September 2025
Interview Date: Beginning October
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Are you a dynamic leader with a passion for purpose-driven work? Do you thrive on empowering teams to deliver impactful, ethical fundraising and marketing strategies? If so, we’d love to hear from you.
We’re looking for a Deputy Head of Fundraising & Marketing to help shape and deliver the next chapter of our story. Working closely with the Head of Fundraising & Marketing, you’ll play a key leadership role, supporting strategic direction, driving innovation, and ensuring that all fundraising and marketing activity is safe, legal, ethical, and effective.
You’ll lead, coach, and develop a team of talented managers, enabling them to succeed in their roles and contribute meaningfully to our mission.
From campaign development and supporter engagement to digital innovation and income generation, your leadership will help amplify our impact across the communities we serve.
What you’ll bring:
- Proven experience in leading fundraising and/or marketing teams
- A strong understanding of compliance and best practice across fundraising and marketing
- Strategic thinking with a hands-on, supportive leadership style
- A collaborative mindset, with the ability to inspire and empower others
Why join us?
We’re a local charity with a big heart and bold ambitions. You’ll be joining a passionate team that’s committed to making a real difference in the local community.
As our Deputy Head of Fundraising and Marketing, you’ll play a pivotal role in ensuring our fundraising and marketing efforts drive income growth, boost brand awareness, and deepen engagement across all audiences. With a sharp focus on meeting objectives, KPIs, and budgets, you’ll help keep the department running smoothly and effectively.
You’ll also deputise for the Head of Fundraising and Marketing when needed, providing confident leadership and continuity.
Just as importantly, you’ll help foster a collaborative, high-performing team culture, ensuring that everyone is empowered to do their best work in support of our mission at Havens Hospices.
About Us:
At Havens Hospices, we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement in the comfort of their own home and through our hospice services, Fair Havens and Little Havens.
Working at Havens Hospices allows you to give the gift of time to patients and families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.
In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.
At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.
We value diversity and welcome applications from all sections of the community.
Main duties:
- Manage the operational delivery of agreed fundraising, marketing and digital engagement strategies, budgets, and plans across delegated areas, ensuring objectives and KPI’s are met and the department runs effectively.
- Contribute to the development of departmental strategies, budgets, and plans in collaboration with the Head and Director of Fundraising and Marketing.
- Work with Managers to prioritise, coordinate, and delegate activity, ensuring effective use of resources across the department.
- Ensure high-quality supporter care and stewardship to nurture long-term relationships and donor loyalty.
- Monitor, analyse, and report on financial performance against budgets in partnership with Managers, the Data Insight Manager, and Finance Team.
- Lead on the preparation of regular reports for delegated areas, sharing insights to inform decision-making across the department and organisation.
- Stay up to date with sector trends and developments, applying insights to strengthen fundraising and marketing effectiveness.
- Foster innovation and creativity to diversify income streams, enhance donor and supporter engagement, and maintain brand relevance.
- Build a collaborative, supportive team culture that encourages cross-disciplinary working and professional development.
- Champion a positive culture and understanding of fundraising, marketing, and charity values across the organisation.
- Champion diversity, equity and inclusion in fundraising and marketing activities and within team culture.
- Provide effective line management to Managers, ensuring clarity of objectives, personal development, and collective achievement of departmental goals.
- Provide leadership, support, and guidance to the wider Fundraising and Marketing Team, enabling professional growth and high performance.
- Ensure compliance with the Fundraising Regulator, Charity Commission, Gambling Commission, Data Protection, and other relevant legislation, maintaining accurate and up-to-date systems and records.
- Represent Fundraising and Marketing at internal and external meetings, deputising for the Head or Director as required.
Havens Hospices provides specialist care and support for people of all ages who are living with incurable conditions.
The client requests no contact from agencies or media sales.
Role: Communications Coordinator
Reporting to: Head of Influencing and Impact
Salary: £32,136 per annum
Contract: Full time, permanent. We are open to discussing flexible or part time working.
Benefits: Access to a defined contribution pension and 25 days annual leave per year (pro rata), plus three working days between Christmas and New Year.
Location: Hybrid working, with 2 days in the office in Shoreditch Exchange
About Us
Since our foundation in 2015, Agenda has become established as the go-to organisation on gender and multiple disadvantage. We have built an alliance of over 100 members across England and Wales who span a range of specialisms, bringing together large national charities and small local organisations to campaign for women and girls with unmet needs.
About the Role
We are seeking a communications expert to raise awareness of our projects and campaigns and help our organisation platform our members and the women and girls' voices. This person will help us demonstrate the impact of our influencing work, as well as the impact of our alliance, to our stakeholders, including policy/decision-makers and funders.
A varied role, the person will be a natural story-teller and will report to the Head of Influencing & Impact (currently being recruited) but will work closely with the entire team, including the CEO on organisational comms.
Key Tasks
- Comms Delivery
- Comms planning and processes
- Digital and Social Media
- Press & PR
- Engagement
- Brand and Design
About You
Could you tell our story and demonstrate our impact to our stakeholders using different communications and marketing channels, while embedding and platforming the powerful voices of our alliance members and the women and girls we exist for?
We are looking for
- An inspiring storyteller – an inclusive feminist who is able to translate policy recommendations and the experiences of women and girls with multiple unmet needs into compelling communications and campaigns,
- Experience of working with the media, including press releases and public relations,
- A confident and proven digital communicator
- Experience of engaging marginalised people from diverse backgrounds in communications activity
- The ability to deliver against multiple targets, set project plans and juggle deadlines
Deadline: 9am, Monday 13 October 2025
The interviews will take place in November and there may be two rounds.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal opportunities
Agenda Alliance selects all candidates for interview based on their skills, qualifications, experience and ability to do the role advertised. We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or learning), gender reassignment, marriage or civil partnership, pregnancy/maternity, race, religion or belief, sex or sexual orientation.
We will provide reasonable support to applicants with disabilities throughout the recruitment process. Please contact us to identify any additional support that you may require to enable you to make an application.
The successful candidate will be required to undergo a DBS check. Agenda will treat all DBS applicants who have a criminal record fairly and not discriminate automatically because of a conviction or other information revealed. We will use a DBS to determine an applicant’s suitability only in so far as it is relevant to the position. A criminal record, in itself, will not prevent someone from being appointed to the job.
No agencies please.
We are looking for an Internal Communications Specialist to start ASAP until the end of the year.
The charity need an experienced interim to strengthen internal comms and engagement capacity to deliver major strategic projects. This role is focused on leadership of effective internal communications to support the launch of a new organisational strategy and integration of a live brand refresh programme. The postholder will lead the design, coordination, and delivery of impactful communications and engagement plans aligned to identified organisational priorities.
The role is part time, 3 days a week. The charity is happy to do this on a day rate.
Hybrid working, with onsite presence as required, including London head office and regional teams.
The Charity:
An inspiring medical charity dedicated to helping people at some of the most vulnerable moments in their lives. You'll be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits and flexible working!
Key focus of the contract:
Shape and direct an internal comms and engagement strategy which enables effective implementation of the new organisational strategy, working closely with executive leaders.
Work with People and Brand leads to lead integration of the refreshed brand work into internal comms plans to drive engagement.
Develop, coordinate and evaluate practical communications and engagement initiatives in line with strategy and brand plans, including messaging, campaigns, materials, and events.
Ensure that comms and engagement activity is inclusive and tailored to meet the of the charity’s diverse internal audiences.
Build positive stakeholder relationships, navigating and negotiating competing priorities in a complex environment.
Candidate:
Senior internal communications and engagement leadership experience in a large, complex organisation (charity experience desirable but not essential).
Proven interim/contract track record, or evidence of delivering at pace on short-term projects within substantive roles.
Demonstrated success in leading major comms projects such as strategy launches, brand refreshes, or organisational change programmes.
Strong ability to design and lead communications strategies and plans, taking accountability for delivery and outcomes.
Skilled at coordinating and delivering complex communications initiatives across multiple channels and audiences.
Excellent stakeholder management and influencing skills, including working at executive and senior leadership level.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Hearing Dogs for Deaf People – Partnership Account Manager (Payroll Giving)
Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract with regular UK travel for partner meetings and events.
Salary: £50,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a proactive and relationships-driven Partnerships Account Manager for managing and growing a portfolio of corporate partners.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.
Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to diversify income, expand their portfolio and accelerate income from mission-aligned businesses.
Reporting to the Head of Corporate Partnerships, this role will take a lead on nurturing existing partnerships and developing new ones, with a specific focus on increasing income through employee engagement and payroll giving schemes. It will also ensure that each partnership is maximised and aligned with Hearing Dogs’ mission and fundraising goals.
The post-holder will work closely with internal teams and corporate supporters to deliver engaging campaigns, employee fundraising, volunteering opportunities and impactful communications that help raise income and awareness for the charity.
It is a role that will require excellent stewardship, creativity and commercial awareness skills for mutual value – that means you will need strong relationship management and excellent communication skills. A background in corporate fundraising will be essential, alongside the ability to identify and maximise the potential of corporate support opportunities, including financial and in-kind support. You will also have experience of managing charity-of-the-year partnerships or working with employee fundraising programmes.
This is an exciting opportunity to help expand a portfolio of meaningful, long-term corporate partnerships for an organisation that is changing lives every day, with the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 6th October, 9.00 am.
About GNDR
We are the Global Network of Civil Society Organisations for Disaster Reduction (GNDR), the largest global network of organisations committed to working together to improve the lives of people affected by disasters worldwide. Since being established in 2007, we have grown into a network of 2,010 member organisations across 132 countries, representing millions of people on the frontlines of hazards, climate change and mass displacement. Through transformative, evidence-led programming and powerful advocacy, we are driving climate action and disaster resilience alongside our members across the globe.
About the role
GNDR is seeking a motivated and strategic leader to join our Senior Leadership Team (SLT) as Head of Fundraising, Impact and Communications on a full-time basis for a fixed-term maternity cover of one year.
In this pivotal role, you will be responsible for driving forward GNDR’s fundraising and communications strategy, increasing our reach, impact, and income in alignment with the organisation’s strategic priorities.
You will lead a fully integrated function spanning fundraising, monitoring and evaluation, and communications. This includes ensuring a joined-up and collaborative approach to consistent, distinctive messaging and engagement activities. These efforts underpin successful fundraising outcomes and support GNDR’s wider organisational goals – particularly our work in influencing policy and engaging external decision-makers.
This maternity cover role comes at an exciting moment in GNDR’s journey. We are currently evaluating our existing strategy and designing a new five-year organisational strategy that will unlock fresh opportunities to deepen our impact, extend our reach and amplify our global voice.
The successful candidate will play an essential role in ensuring our fundraising, MEAL and communications operations remain strategically aligned and fully responsive to this evolving context.
Overall scope of the role
The remit of this post will cover the following core responsibilities:
- Sustainability and income growth
- Effective donor relations
- Funding proposals
- Impact measurement
- External communications
- Training and capacity building
- Leadership and governance
- Line management and team development
Candidate requirements
We are ideally looking for candidates who have the following core skills and experience:
- Fundraising & Communications: Proven success securing funding from donors, trusts and foundations, with strategic experience in NGO fundraising and communications
- Leadership & Strategy: Strong team leadership, capacity building, and strategic planning skills within humanitarian or development contexts
- Interpersonal & Cultural Agility: Excellent communicator, culturally sensitive, adaptable, and able to thrive in fast-paced, diverse environments
- Project & Proposal Delivery: Skilled in developing proposals, and producing high-quality reports and budgets
- Technical & Analytical Skills: A sharp analytical mindset and strong decision-making capabilities
- A strong commitment to equity, diversity, inclusion and alignment to GNDR’s core values
Eligibility
We are accepting applications from candidates eligible to work in the UK. Candidates will need to be able to travel internationally when necessary.
This role will be predominantly remote. However, we are currently piloting a revised hybrid working model for our UK-based team, which includes monthly in-person meetups at a flexible workspace in London. This arrangement remains subject to the outcome of the ongoing consultation, with the trial period scheduled to conclude at the end of October.
Please note that all offers of employment at GNDR are conditional and subject to satisfactory background checks.
We welcome applications from candidates who meet most of the essential criteria outlined in the job specification below.
A full Job description is attached, or please visit our website.
Salary
The gross annual salary for this role is £56,098 per annum based on working full-time.
This is a one year, fixed-term full time contract.
Start date
We are ideally looking for candidates who are available to start in November 2025. However, we recognise that availability may vary due to individual notice periods, and we are happy to accommodate some flexibility where possible.
How to apply
Please submit an up to date copy of your CV (max. two A4 pages) and a Cover Letter (max. one A4 page) outlining skills and experience relevant to the role by email to HR. Please include in the subject of the email, the following: “Application for the Head of FRIMCO role”.
Please note: we are unable to accept incomplete applications.
If you have any questions or need to discuss any adjustments to the recruitment process, please contact our recruitment team. Full contact details are availble on our website, please follow the link below.
Interview
Week commencing 13 October
Please note: The interview process usually consists of two online stages which may include a role-specific task. Interviews are typically conducted by a panel of two to three members, including the Hiring Manager. Applicants are encouraged to advise us of any adjustments required to ensure the whole recruitment process is accessible and equitable.
Our commitment to equity, diversity and inclusion
We are dedicated to creating a team that embodies the rich diversity of the society and communities we serve. Our commitment lies in cultivating an inclusive environment, where everyone has the opportunity to thrive.
We strongly encourage applications from individuals of diverse backgrounds, including those from underrepresented ethnicities, nationalities, socioeconomic circumstances, LGBTQIA+ and individuals with disabilities. We celebrate the unique experiences and perspectives that every candidate brings and are dedicated to ensuring fair and equitable opportunities for all.
We’re committed to making our recruitment process as accessible and inclusive as possible for individuals of all needs and abilities. If you require any adjustments at any stage of the recruitment process, please contact us. Contact information are available on our website.
Find out more about our commitment to equity, diversity and inclusion by visiting our website.
Our benefits and wellbeing
At GNDR, we are committed to cultivating a happy and healthy working environment for all our staff.
We provide a competitive salary and benefits package across all of our locations.
Find out more about our approach to wellbeing and our benefits by visiting our website.
Flexible working
In order to support and encourage a healthy work-life balance for our staff, we are happy to consider flexible working requests as part of our recruitment process. As a global organisation, most staff work remotely depending on their role and location.
If you have any questions on any of the above information or if you have any specific requirements that would enable you to participate more fully in the recruitment process, please contact our recruitment team. All contact information are available on our website.
The client requests no contact from agencies or media sales.
Individual Giving Manager
Job Description
Salary: £ 40,000 -£45,000 PRO RATA for 0.6 FTE £24,000 to £27,000 per annum 21 hours a week
Contract length: Permanent
Location:Thames21’s main office at the Guildhall, City of London; we also offer hybrid working
Responsible to: Head of Fundraising
About Thames21:
Thames21 is an environmental charity that works with communities to restore and look after rivers, water, and nature across London and the Thames Basin.
Diversity at Thames21
Thames21 is committed to building a diverse and inclusive organisation that reflects the communities we serve across London and the Thames Basin. We welcome applications from people of all backgrounds, cultures, and lived experiences.
Purpose of the job:
We are seeking a results-driven and ambitious Individual Giving Manager to lead and grow our individual giving programme from the ground up. This role will deliver inspiring campaigns that boost engagement and drive unrestricted income, helping Thames21 achieve its mission. You’ll join a successful and ambitious fundraising team to support the charity’s growth.
Main duties and responsibilities
Campaigns & Income Growth
- Plan, establish, and deliver Individual Giving at Thames21 to maximise unrestricted income.
- Develop and deliver digital marketing campaigns (social media, e-newsletters) to acquire, retain, and upgrade donors.
- Design and deliver major campaigns such as Christmas/end-of-year giving and Earth Raise in Year 1.
- Produce high-impact, supporter-focused copy for appeals, landing pages, forms, and stewardship content.
- Maintain brand-consistent collateral, templates, and thank-you materials.
- Collaborate across teams to identify IG opportunities and create engaging stories backed by impact data.
- Achieve growth from five- to six-figures over 3 years
- Use test-and-learn approaches to refine campaign performance and donor engagement.
Supporter Journeys & Stewardship
- Ensure Donorfy is configured to support individual giving, maximise income, and strengthen relationships, in consultation with the CRM Manager.
- Design and implement personalised supporter journeys via digital channels (e.g. Mailchimp), with timely follow-ups and tailored messaging.
- Improve retention and upgrade rates using targeted communications and segmentation.
- Ensure high-quality donor touchpoints align with organisational messaging.
- Provide stewardship for community and sports fundraising
- Collaborate on planning and delivery of donor and supporter stewardship events and initiatives.
Data, Insight & Compliance
- Conduct audience research with Communications and Engagement teams to inform campaigns.
- Use segmented data to deliver robust analysis and guide decisions.
- Track and report on KPIs, income, ROI, and retention.
- Maintain GDPR/PECR compliance and fundraising best practice.
- Liaise with Finance on acknowledgements, reporting, and Gift Aid.
- Stay ahead of sector trends and apply new ideas to improve performance.
- Collaborate with the CRM Manager to ensure data integrity and effective segmentation.
Other Duties
This job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.
Person Specification
It is essential that in your application you give evidence or examples of your proven experience in each of the following criteria including the competencies.
Knowledge, skills and competencies:
Essential
Desirable
- Proven experience in the charity sector, ideally in a hands-on role in a small/medium organisation.
- Track record of Individual Giving fundraising, including developing and managing fundraising systems and processes.
- Strong knowledge of Donorfy for segmentation, stewardship, and reporting.
- Proficient in digital fundraising platforms (e.g. JustGiving, Mailchimp), analytics tools (e.g. Google Analytics), and social media (LinkedIn, X, Instagram).
- Familiarity with direct debit and regular giving.
- Demonstrable success delivering multichannel fundraising or digital marketing campaigns and managing major appeals (e.g. Big Give).
- Familiarity with and openness to using AI to maximise impact.
- Solid understanding of GDPR, Fundraising Regulator guidance, supporter consent, and Gift Aid.
- Competent with Microsoft Office and online marketing tools.
- Experience negotiating and managing external suppliers (e.g. designers).
- Experience targeting diverse audiences and stakeholders
Skills, Abilities and Behaviours
Essential
- Excellent fundraising copywriting and editing skills
- Confident in analysing and interpreting data to inform decisions
- Highly organised, able to manage multiple projects and competing deadlines
- Proactive problem-solver, able to work both independently and collaboratively
- Comfortable working in a fast-paced, mission-driven environment
- Able to work confidently across departments
- Empathy and understanding of supporter motivations and behaviour
- Understanding of and commitment to Thames21’s values and goals
Additional Information
- The post holder must be willing to occasionally work in the evening and at weekends
- · 25 days paid annual leave are available pro rata plus public holidays
- · Thames21 office is closed between Christmas and New Year in addition to annual
- · Thames21 operate a flexitime system of working with hybrid working optional too
- · Thames21 have an ‘Auto Enrol’ Workplace Pension Scheme with NEST 8% employer contribution
- · 24/7 access to our employee assistance programme
- · Laptop & Mobile phone for company use
- · Opportunity to join a recognised workplace union
How to apply
If you wish to apply for this position please submit a CV and a covering letter and please apply via the Charity Jobs website.
- Closing date is 5pm on Monday 20th October 2025.
- Interviews to be held Thursday 6th and Friday 7th November, subject to change
We appreciate the time you will have taken to apply to this role, and we do appreciate that it is disconcerting when you don’t hear back from a role you have applied for. However, due to the high number of applications we expect to receive, we are unable respond to or give feedback on individual applications, but we do want to be able manage expectations. Therefore, if you do not hear from us within 4 weeks of the closing date, please assume that your application has not been successful on this occasion.
Location: Homebased (requirement to attend meetings at The Grange, periodically)
Hours: Full-time, 35 hours per week, Monday to Friday
What you will be doing
This is a strategic and creative role at the heart of Hearing Dogs for Deaf People’s national fundraising and engagement efforts. The post holder will lead the development and delivery of national community and challenge event programmes across all four UK regions (England, Scotland, Wales, and Northern Ireland).
Using strong project and campaign management skills, the role will grow existing initiatives charity owned initiatives such as the Great British Dog Walk and the 28 Challenge and develop new, audience-led campaigns that inspire public participation, drive fundraising, and deepen long-term engagement with the charity.
In addition to the owned initiatives, the role will promote Hearing Dogs for Deaf People to participants of external national events such as The Great North Run or the London Marathon.
The ultimate objectives are to drive income generation and guide supporters from initial involvement to becoming volunteers for the broader work of the charity and legacy pledgers.
Desired candidate
- Proactive and confident self-starter with proven experience in campaign management, digital fundraising, and audience engagement.
- Strong understanding of social media tools, digital platforms, and challenge event management (e.g. Fundraising).
- Excellent project management and cross-team collaboration skills.
- Ability to develop creative propositions and media plans based on audience insight.
- Comfortable working in a hybrid environment with occasional travel to events and HQ.
- Excellent interpersonal and communication skills coupled with an enthusiastic and positive approach.
How to apply
If you are interested in working with us in this varied and immensely rewarding job, please send your CV and a cover letter explaining why you'd be perfect for the role.
Closing date for applications: Midday on Monday 6th October 2025.
Please send your CV and a cover letter explaining why you'd be perfect for the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events Manager
Location: Hybrid with one day per month at the London office
Contract: Full-time or Part-time (21-35 hours per week)
Duration: Temporary for 3 months
Pay: £20.00 per hour plus £2.41 per hour holiday pay
Charity People are partnering with the leading professional body for the education, training, accreditation and regulation of psychotherapists and psychotherapeutic counsellors in the UK.
We are seeking an experienced and dynamic Events Manager to lead the development and delivery of the organisation's events programme, from flagship annual conference to online webinars, member engagement activities, and thought-leadership forums. This is a fantastic opportunity for a proactive individual to shape impactful events that raise the organisation's profile, support their members, and promote world-class psychotherapy standards.
About the Role
As Events Manager, you will take ownership of the organisation's full events portfolio, managing projects from planning through to evaluation. You will collaborate with colleagues, members, Trustees, and external partners to deliver events that are innovative, inclusive, and aligned with our mission.
This role requires excellent project management skills, a creative approach to programme design, and the ability to juggle multiple projects in a fast-paced environment. You will also be responsible for event budgets, income generation through sponsorship, and ensuring our events reflect our values of integrity, inclusion, and continuous improvement.
Key Responsibilities
- Lead the creation, planning, and delivery of the organisation's annual events programme, including the annual conference.
- Design and deliver a range of events (in-person, online, and hybrid) that engage members and external stakeholders.
- Oversee all event logistics, including technical setup, supplier management, speaker briefings, and on-the-day delivery.
- Ensure events reflect the organisation's brand and commitment to equity, diversity, and inclusion.
- Manage budgets, ensuring value for money, and seek opportunities for sponsorship and income generation.
- Evaluate events, gather feedback, and share insights to improve future delivery.
- Work collaboratively with members, volunteers, and colleagues, supporting their contributions and fostering strong relationships.
- Keep event information up to date on the organisation's website and maintain the annual events calendar.
About You
We're looking for an organised, creative, and solutions-focused Events Manager with:
- Experience of managing and promoting diverse events from end-to-end.
- Strong project management skills with the ability to balance multiple priorities.
- Budget management experience and commercial acumen.
- Excellent communication and stakeholder engagement skills.
- Confidence working independently, including in hybrid/remote environments.
- A commitment to equity, diversity, and inclusion, and to supporting well-being in team environments.
Desirable skills/experience:
- Working in membership organisations or the charity/voluntary sector.
- Using Zoom webinars, Salesforce, and Eventbrite.
- Experience generating income from sponsorship/advertising.
- Supporting highly committed volunteers.
How to Apply
Please apply as soon as possible, as applications are being reviewed on an ongoing basis.
Closing date: Monday 29th September at 9:00 am
Interviews: Thursday 2nd October (online)
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
As Partnerships Officer, you will play a central role in managing high-quality relationships with Martingale’s growing network of partners, while also supporting the governance and operational functions of the organisation. Working closely with the CEO, senior leadership, and our existing Partnerships Officer, you will help ensure that funders, supporters, and mission-aligned organisations feel valued, engaged, and recognised for their contribution to Martingale’s success.
A key part of your role will be to strengthen relationships with funders and university partners, building long-term commitment to Martingale’s mission. You will manage relationships with multiple departments across our ten partner universities, coordinating internally to ensure these partnerships run smoothly. Alongside this, you will support the operation of Martingale’s key governance bodies, including the Advisory Board, Student Advisory Board, Academic Advisory Committee and Scholarship Selection Committee, ensuring timely communications, accurate records, and positive engagement with members. You will also lead on partnerships with aligned charities that connect our Scholars to earlier stages of the STEM pipeline.
You will be responsible for communications and reporting across our supporter network, ensuring partnerships are effective and mutually beneficial. We are looking for a strong communicator with experience in partnership management and external relations. You may have demonstrated this through cross-organisational projects, even if it was not your primary role. You will bring excellent organisational skills, a proactive mindset, and a strong alignment with Martingale’s mission. We welcome applicants from a range of career paths who are excited to be part of a growing, fast-paced charity delivering meaningful impact.
Key Responsibilities:
- Lead on the delivery of the partner relations strategy, working with our 40+ partners to effectively build long-term successful relationships. In collaboration with the CEO, you will support new and existing funders, in-kind supporters, partner charities, and Ambassadors, ensuring they feel valued, informed and connected to Martingale’s mission.
- Strengthen and deepen relationships with partners through a structured and personalised programme of engagement, recognition, and reporting, including invitations to events throughout the academic year.
- Oversight of all university partnerships, including reporting, communications, and course confirmations. This will include working closely with all Martingale staff for effective management of key partnership contacts across development offices, multiple departments, and doctoral programmes.
- Oversee the smooth running of Martingale’s governance bodies, building on the existing governance framework to ensure continuity across the different groups.
- Liaise with the team to maintain accurate records of both financial and in-kind contributions.
- Lead on the development and delivery of the annual impact report, alongside bespoke reports for funders as appropriate.
- Accurate record keeping of partnership engagement on Martingale’s CRM.
- Build a range of case studies on Scholars, partner universities, funders, and other supporters to strengthen Martingale’s messaging to new funders.
- Work closely with the other Partnerships Officer to ensure fundraising campaign targets are met, providing relevant materials and support where needed.
- Support in the delivery of key Martingale events such as Solve for X and our annual Welcome Dinner
- The post holder will carry out any other duties as are within the scope, spirit, and purpose of the role as requested by the line manager.
Key Requirements:
Essential Criteria
- Right to work in the UK
Experience and skills
Essential
- Excellent communication skills, both written and verbal, with the ability to effectively communicate with diverse audiences.
- Experience in account management, managing external stakeholder relationships or partnerships successfully.
- Able to assimilate complex information quickly, identifying the pertinent points and making them accessible for a wider audience.
- Excellent project management skills with experience of managing multiple projects/workstream and priorities simultaneously, while maintaining attention to detail, prioritising, and meeting deadlines.
- Ability to network and build new connections.
- Advanced IT proficiency: Spreadsheet, Word Processing, CRM or Databases, Email, Web-based applications.
Desirable
- Experience of generating new and successful strategic partnerships.
- Experience working in the higher education sector with university students, staff, and academics.
- Experience using the Adobe suite to produce high-quality documents.
- Experience in working with governance boards and/or trustees.
Personal Characteristics
- Excellent interpersonal skills: able to build rapport and trusting relationships, able to work co-operatively in a multidisciplinary setting.
- A commitment to Martingale’s mission to support postgraduate students from low-socioeconomic backgrounds.
- Comfortable working in a rapidly growing and changing organisation with a degree of ambiguity – confident to create processes and ways forward where they might not yet exist.
- Creative and innovative: willing to think outside the box to maximise reach.
- Resourceful, able to act on initiative, hardworking, detail-oriented, and systematic.
Our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to become a new generation of STEM leaders.
The client requests no contact from agencies or media sales.
About The Role
Are you a great creative communicator who knows how to inspire a team to create their best work? Are you ready to lead in-house creative copywriting at the UK’s leading dementia charity?
We are recruiting for a Senior Creative Copywriter to join on a full-time basis, working 35 hours per week on a permanent contract.
Right now, in an era of new breakthroughs in treatments and research, it’s more important than ever that we raise awareness of the devastation of dementia and our mission to create a future where dementia no longer devastates lives. This is a pivotal moment in the fight against dementia. Developing our organisational and brand strategy over the last few years has played a key part in raising the profile of our cause. Now we’re building on that momentum - and successful, strategic creative development and execution of our brand is essential to maintain our reputation and credibility as a leading dementia charity.
This is an exciting opportunity to be part of the senior in-house creative team, inspiring colleagues to produce consistently excellent creative work and nurturing our brand. As Senior Creative Copywriter you will work collaboratively with our design, video, brand, fundraising, marketing and communications teams across the charity, to support income generation and extend our audience reach. You’ll line manage our Fundraising Communications Manager, work in creative partnership with our Senior Creative Designer and collaborate with marketing and communications teams.
Interviews for this role have been provisionally scheduled to take place (via MS Teams) on Tuesday 4th – Thursday 6th November.
About you
Joining us, you’ll be someone who understands the power of great creative and exceptional leadership to inspire action and create a real and lasting change for everyone affected by dementia. You’ll be an expert, hands-on, conceptually and audience-focused Creative Copywriter with the drive to consistently deliver strategic creative work that captivates our audiences.
Crucially, you’ll be a great communicator, with line management experience, who’s keen to build good collaborative relationships. You’ll have experience of delivering bespoke brand workshops and training sessions to a wide range of audiences and you’ll understand the importance of promoting creative excellence and brand messaging consistency across an organisation.
What you’ll focus on:
- Leading on all creative copy concepts for in-house creative projects and composing and crafting engaging copy for campaigns and other comms, across all touchpoints.
- Generating ideas and concepts collaboratively with our designers and videographers to create consistently outstanding creative work across all our creative disciplines.
- Line managing the Fundraising Communications Manager, ensuring workflows, workload and tools facilitate excellence in working practices and delivery.
- Gaining a deep understanding of the Society’s strategies and objectives, key audiences, brand challenges, and project priorities.
- Working with Brand Integration to embed our messaging, proof points and tone of voice to communicate these to the wider organisation, ensuring they are kept up to date and expanded according to the organisation’s strategic needs.
- Develop and delivering training to introduce and embed tone of voice and messaging, running regular specialist writing and creative workshops for marketing colleagues and others across the organisation who create comms materials for our audiences.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £25 million.
Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include:
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Social Media Moderation
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Facebook Group Moderation
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On-page messaging for Facebook Fundraisers
We are on the lookout for talented comms experts who understand the importance of effective, accurate, and timely online communications and can enhance the work of our expanding social media moderation team.
** The ideal candidate will have a minimum of 3 years' professional social media moderation experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to acting in the best interests of our charity partners.
If you do not have 3 years of professional social media moderation experience, working in-house for a charity please do not apply. You will not be shortlisted.
About the role
Our dedicated team moderates our full-service accounts (all organic content and paid ads) as well as one-off campaigns and appeals for some of the most recognisable charities in the sector.
This role is perfect for skilled comms experts who can provide excellent supporter care and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9 am (or earlier), wrap up by 9 pm and adhere to our sub-three-hour response time.
Our moderators must have a minimum of three years’ in-house, third-sector comms experience.
As a Social Media Moderator, you would be responsible for:
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Becoming the voice of the cause you are representing, adhering to their brand guidelines and tone of voice at all times
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Identifying, escalating and signposting any safeguarding issues
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Managing your own time and work on own initiative
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Working across a range of social media management tools
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Responding/actioning to all comments and queries in under three hours
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Maximising donations when required
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Going above and beyond at all times to provide supporters with an incredible experience
Our moderation takes place between 9 am and 9 pm, Monday-Sunday.
Different accounts will require varying levels of ‘active’ hours (defined as time spent taking action). You will split your active hours between 9am and 9pm. For example, for an account which requires three active hours, you might carry out your work in six, thirty minute instalments throughout the shift.
As you gain experience, you will be allocated multiple accounts which will enable you to increase your hours worked.
Whilst you need to be on hand to monitor your accounts during 9am-9pm, the role does allow for a great deal of personal flexibility.
The ideal candidate will have a minimum of 3 years' professional comms experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to act in the best interests of our charity partners.
Full training will be provided alongside regular one-to-one and team catch-ups. Here’s what some of our moderators say about working at Social AF:
“I love the flexibility of the role. The team are great and are very helpful, but the flexibility allows you to still do things whilst working.” Megan
“Working with Social AF has been so rewarding - I’ve been able to work with some amazing national charity partners. The team are so friendly and the flexibility of this role has been really beneficial to me, my family and my work-life balance” Sarah
Please read our full job description before applying. Applicants that don't meet our minimum criteria won't be considered for interview.
Please submit your CV alongside a short covering statement to let us know why you are best suited to this role.
As part of your application, you will be required to answer the following questions:
- Do you have at least 3 years of professional social media moderation experience, working in-house for a charity?
- Please share an example of how you’ve successfully managed a charities’ social media channel (200 words or less)
- How many days per week and active hours per day would you be able to commit to?
- Please relay our start and finish times, alongside our response time.
- Are you happy to commit to one weekend day per week as and when required?
Good luck!
The client requests no contact from agencies or media sales.