Brand and communications officer jobs in Manchester

The marketing and communications team is small but mighty. We help people find the School for Social Entrepreneurs (SSE), understand what we do and take the next step, whether that is applying for a programme, booking a workshop, coming to an event, becoming a partner or engaging with our work.

We lead programme recruitment across SSE. That includes campaign planning, email marketing, social media, web content, partner communications and applicant journeys. We also manage SSE’s outbound communications, making sure our messages are clear, timely and joined up across newsletters, press, stakeholder updates, programme promotion and wider brand activity.

It is a creative, varied team where the work moves quickly and no two days feel the same. You will work across the full communications mix, helping us turn ideas, stories and programme information into clear, engaging content that reaches the right people and encourages them to act.

The work is fast-paced, but it is also genuinely rewarding. Good marketing at SSE means more social entrepreneurs hear about the support available to them, more partners understand our impact and more people see the value of social enterprise. We are practical, collaborative and always looking for ways to improve. If you enjoy making things clearer, sharper and more engaging, and you want to see your work make a real difference, this is a brilliant team to be part of.

Help us make sure no one living with nystagmus ever feels alone. We're looking for a Chief Executive who can turn a trusted, growing charity into a fundraising and communications powerhouse.

The Nystagmus Network is a small charity with an excellent reputation. For forty years, we've been the voice people turn to when they need it most. Whether that's a parent whose child has just been diagnosed, an adult navigating a new condition, or a clinician looking for a research partner with expertise in patient involvement. We've built that trust one relationship at a time, and now we're ready to grow it into something bigger.

We need a Chief Executive who sees fundraising at the heart of the charity, and as storytelling with a purpose. If you thrive on walking into a room with a funder and leaving with a partnership, you're the person for us. Securing significant income through trust and statutory bids sits at the heart of this role, and so does the expertise in demonstrating impact. Sharp, compelling reporting that shows funders and supporters exactly what their money makes possible.

We're looking for someone who can shape a communications and brand presence that matches the strength of our reputation, someone with experience in setting direction for external-facing content, comfortable working with fractional expertise to keep our voice consistent and professional, and just as comfortable being the face of that voice themselves. You'll be equally at home talking research priorities with an ophthalmologist as you are meeting a family with an unexpected diagnosis.

This is a hands-on role in a lean, ambitious organisation. You'll hold real responsibility for strategy, governance and our external profile, working closely with a supportive Board of Trustees, but you'll also be close enough to the work to take ownership of the insight and data that prove it's working. We want to hear from you if the idea of taking real ownership of all aspects of running a charity appeals to you, if you are a self starter with the skills to manage a wide range of projects and ideas.

You do not need to have been a Chief Executive before. What you do need is real sector experience, credibility with funders and trustees, and the drive to turn ambition into a deliverable plan. We particularly welcome applications from people with personal experience of nystagmus or other eye conditions.

If you can bring both the strategic weight and the storytelling instinct this next chapter needs, we would love to hear from you.

Part-time · 3 days per week · 12-month fixed-term contract · £44,000-48,000 per annum, depending on experience (pro rata) · Remote, with periodic in-person meetings

Role purpose 

To lead the creation, development and optimisation of high-quality, audience-targeted content that supports marketing campaigns, strengthens brand awareness, and enhances engagement across a growing and increasingly diverse range of stakeholders. 

The role will address current capacity gaps within the Marketing and Communications team by generating, repurposing and managing multimedia content that supports programme promotion, brand storytelling and organisational positioning. 

Key relationships 

• Marketing and Communications Manager (line manager)
• Head of Marketing and Communications (dotted line)
• Business Development department, Innovation team, QA and Standards team, Programme Delivery team 
• Centres, particularly Centres of Excellence
• External stakeholders (partners, educators, young people)
• Internal staff contributing to content 

Key responsibilities 

Campaign Support: 

• Work closely with the wider Marketing and Communications team to provide content for campaigns and central communications
• Support delivery of increased campaign volume, scale and impact

Content Optimisation and Repurposing: 

• Repurpose content into multiple formats for use across channels (social, email, web, campaigns etc.)
• Ensure content is effectively reused to maximise reach and value
• Maintain a pipeline of diverse content to support audience segmentation

Content Creation and Development: 

• Develop multi-format content (video, written, visual, digital) tailored to different audiences and sectors 
• Generate evergreen content that can be reused and adapted across campaigns and channels 
• Produce content that supports strategic content aims 

Stakeholder Engagement: 

• Build and manage relationships with internal and external stakeholders to generate authentic, impactful content
• Facilitate user-generated content, including youth voice and partner contributions

Insight and Continuous Improvement: 

• Gather feedback from stakeholders and audiences to refine content effectiveness
• Contribute to test-and-learn approaches to improve engagement and conversion
• Monitor performance indicators such as engagement rates, CTRs and website traffic 

People management responsibilities 

• No direct line management responsibility
• Will support coordination of contributors (internal staff, partners, freelancers where applicable) 

Skills and experience – essential 

• Ability to coordinate multiple projects and deadlines 
• Experience in content creation across multiple formats (digital, video, written)
• Strong copywriting and storytelling skills
• Ability to tailor content to different audiences and sectors
• Experience working with stakeholders to generate content
• Understanding of marketing and communications principles

Skills and experience – desirable 

• Experience capturing content on location
• Experience with brand development and positioning
• Knowledge of content performance analytics
• Experience in education, youth, or sport sectors 

Training and qualifications 

• Experience in marketing, communications, media or related field
• Ongoing professional development in content, marketing or digital communications desirable 

Development/career pathways for this role 

• Progression into Senior Content or Campaign roles
• Development into Marketing and Communications leadership pathways 

Personal qualities – for all roles in the Leadership Skills Foundation 

• Self-motivated and able to work autonomously 
• Customer focused 
• Effective and confident communicator 
• Proactive in approach and able to work on own initiative both collaboratively and independently 
• Adaptable to operational requirements and willing to learn 

Personal qualities – specific to this role 

• Creative thinker with strong storytelling instincts
• Highly organised with attention to detail
• Curious and proactive in identifying content opportunities
• Comfortable engaging with a wide range of stakeholders
• Resilient and adaptable in a fast-paced environment 

Join our growing team in a varied role supporting reporting, onboarding, quality assurance and service development, helping us deliver an exceptional experience tothe UK's leading charities.

The Opportunity

At Social AF, we’re proud to be one of the UK’s leading social media moderation agencies for the third sector. Working with some of the biggest household names, we support regional, national and international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.

From community management to supporter experience, we’ve helped our charity partners raise over £40 million. As our reputation and client base continue to grow, we’re seeking a Social Media Operations Officer to support the day-to-day delivery and ongoing development of our Social Media Moderation service.

Role overview

This role will play a vital part in ensuring our charity partners receive a high-quality, insight-led service while providing additional support to our team of moderators and Team Leaders.

The successful candidate will work closely with the Social Media Moderation Manager and wider leadership team to support operational delivery, reporting, onboarding, quality assurance, and administrative processes across our portfolio of charity accounts.

The role would suit an organised, proactive individual with strong attention to detail, excellent written communication skills, and a genuine passion for supporting charities and online communities.

Key Responsibilities

Reporting and insights

• Produce weekly, fortnightly, monthly, and campaign reports for charity partners.

• Collect and analyse moderation data across accounts, including response rates, hidden content, escalations and key themes.

• Gather standout comments, community feedback and examples of positive engagement for inclusion within reports.

• Support the development of benchmarking documents and trend analysis across accounts.

• Prepare meeting notes and action logs following account meetings.

Moderator support

• Assist with onboarding new moderators, including arranging inductions and sharing key documentation.

• Support the creation and maintenance of moderator handbooks and guidance documents.

• Identify recurring learning themes and help coordinate quality assurance and development activity.

• Work alongside Team Leaders to ensure they - and moderators - have the information and resources needed to deliver excellent moderation.

Account administration

• Support the onboarding of new charity partners, including helping to create and maintain moderation packs.

• Keep account guidance documents, FAQs, escalation processes, and key contact information up to date.

• Assist with meeting preparation, minute-taking and action tracking.

• Ownership of rota administration and maintain awareness of moderator availability.

• Coordinate internal documentation and process improvements.

Service development

• Contribute ideas to improve the efficiency and effectiveness of the Social Media Moderation service.

• Support the creation of internal resources, templates and standard operating procedures.

• Assist with projects aimed at enhancing moderator wellbeing, training, and development.

• Shadow account management activities with opportunities for future progression within the agency.

Progression opportunities

The role offers opportunities to develop skills in account management, client relationships, moderation strategy, reporting, training and service development, with the potential to take ownership of selected charity accounts in the future. As a growing agency, new opportunities and responsibilities naturally emerge, offering scope for progression for those who are proactive, demonstrate initiative and consistently deliver excellent work.

We are looking for a creative, strategic, and community-minded digital content creator & storyteller to increase our reach, elevate our voice, engage our community, and clearly communicate our value proposition. This role involves owning the end-to-end execution of our monthly member newsletter and driving growth and engagement across our social media channels and website.

Joining the NNA means using your creativity to shine a light on neonatal nursing across the UK. We’re a small, committed team with a big national role. Your work will help strengthen the voice, visibility and impact of the neonatal nursing profession.

If you love connecting with people and creating emotive, high-performing stories, we want to hear from you.

This is a remote role, with some travel to meetings and events. We offer flexible working arrangements.

Social Media Officer at Freedom for Animals

Salary: £5,245.50 per annum
Contract: Part-time (7.5 hours per week), Temporary (12-month contract with the possibility of extension)
Location: Remote, with travel across the UK as required
Closing date: 31st July 2026 (We may appoint before the closing date, so early applications are encouraged)

Job Description

Freedom for Animals is one of the UK's longest-running animal rights organisations. Since 1957, we have been working to end the exploitation of animals through undercover investigations, research, campaigns, political lobbying, education and grassroots activism. Our vision is simple: Freedom for all animals.

We are now seeking an experienced Social Media Officer to help grow our online community, inspire action and strengthen Freedom for Animals' digital presence.

This is an exciting opportunity to play an important role in sharing powerful stories, promoting campaigns and engaging supporters across our social media channels. Working closely with our Co-Directors, Campaigns and Fundraising teams, and Graphic Designer, you will help communicate our work across our key campaign areas, including zoos, aquariums, mobile zoos, circuses, bird of prey centres and the exotic pet trade.

The successful candidate will join a small, dedicated and ambitious team where every member has the opportunity to make a real impact. You will plan and schedule engaging social media content, write compelling copy, help deliver coordinated campaign and fundraising activity, monitor performance and identify opportunities to increase engagement and reach.

We're looking for someone who understands how to use social media to inform, inspire and mobilise audiences. You'll be confident planning content, writing engaging copy, identifying trends and opportunities, and ensuring our social media channels reflect Freedom for Animals' voice, values and mission.

You will have experience managing social media accounts, excellent copywriting and communication skills, and the ability to work independently while collaborating effectively with colleagues. A strong understanding of social media platforms, analytics and audience engagement is essential, together with a genuine commitment to animal rights.

This is an excellent opportunity for an experienced social media professional looking to use their skills to create meaningful change for animals. Your work will help expose cruelty, inspire action, grow our movement and support campaigns that challenge the exploitation of animals across the UK.

To apply, please submit your CV together with a covering letter explaining how your skills, knowledge and experience meet the requirements of the role and person specification.

Freedom for Animals is committed to being an equal opportunities employer and to creating a diverse, equitable and inclusive workplace. We welcome applications from people of all backgrounds and communities.

The successful candidate will be expected to share Freedom for Animals' vision, values and commitment to ending the exploitation of animals.

Interim Digital Content Officer

£131.16 per day + £19.67 daily holiday pay (PAYE) | Hybrid – London | Immediate Start

The Talent Set is delighted to be working with a respected UK charity to recruit an Interim Digital Content Officer.

This is an excellent opportunity for an experienced digital content professional to join a busy Marketing & Communications team, supporting the delivery of engaging, accessible and user-focused digital content across multiple online platforms.

Working as part of a collaborative team, you'll be responsible for managing website content, supporting digital campaigns and ensuring digital content is engaging, accurate and aligned with the organisation's objectives.

The Role

As the Interim Digital Content Officer, you will:

• Create, edit and publish content across multiple websites using a Content Management System.

• Manage website updates, ensuring content is accurate, engaging and user-focused.

• Work closely with internal stakeholders to plan, review and improve digital content.

• Support the delivery of digital marketing campaigns through compelling online content.

• Monitor website performance using analytics, providing insights and recommendations to improve engagement and user journeys.

• Apply SEO and digital accessibility best practice across website content.

• Review and test user journeys, identifying opportunities to improve the online experience.

• Ensure all content is consistent with brand guidelines and organisational messaging.

• Support wider digital projects and marketing initiatives as required.

About You

To be successful in this role, you'll have:

• Proven experience managing website content using a CMS.

• Excellent copywriting, editing and proofreading skills.

• Experience applying SEO best practice to digital content.

• Experience using Google Analytics (or similar web analytics platforms).

• A good understanding of website accessibility standards and user experience principles.

• Strong stakeholder management skills with the ability to build effective working relationships.

• Excellent organisational skills and the ability to manage multiple priorities in a fast-paced environment.
• Previous experience working within the charity or not-for-profit sector.

What's on Offer

• £131.16 per day plus £19.67 daily holiday pay (PAYE).

• Remote or hybrid working with a London-based office

• Full time or part-time options avaliable 

How to Apply

To apply, please submit your CV by clicking the "Apply Now" button via our website.

The Process

If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.

To avoid any potential delays or your application being missed, please apply solely via the "Apply Now" button.

Commitment to Diversity and Inclusion

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

The Marketing Projects & Partnerships Lead will play a pivotal role within the Bikeability Trust's Strategy team, supporting both the Marketing & Communications team and Fundraising team to achieve their 5-year strategic goals – namely income generation and dynamic behavioural change programmes.

This is a project management focused marketing role, spanning marketing project delivery, partnership activation, and stakeholder engagement. The role requires an exceptionally organised individual who can manage and prioritise multiple concurrent projects, ensuring activity is planned, aligned, and delivered on time. 

You will be responsible for keeping complex workstreams moving—coordinating internal teams and external partners—while bringing a solid understanding of marketing channels and approaches to support effective delivery. 

Lead the operations, governance and compliance that enable Solving Kids' Cancer UK to deliver its mission and impact for children and families affected by neuroblastoma. Reporting to the Chief Executive, you will play a critical role in ensuring the charity operates effectively, compliantly and sustainably.

This broad and varied leadership role spans governance, risk, HR, IT, data protection and organisational operations, supporting delivery of the charity's strategy through robust systems, policies and processes. Acting as Company Secretary, you will work closely with the CEO and Board of Trustees, providing advice on governance, regulatory requirements and best practice. As a member of the Leadership Team, you will oversee key operational functions, lead cross-organisational projects and deputise for the CEO where required.

Who are we looking for?

We are looking for a strategic, highly organised and values-driven leader with strong experience in charity operations, governance and compliance. You will have a track record of ensuring organisations are well run, compliant and effectively managed, with the ability to oversee multiple operational areas and support strong governance and decision-making at Board level.

You will be comfortable working across a broad remit, including governance, risk, HR, IT and data protection, and confident providing clear, practical advice to senior leaders and trustees.

Person specification

Key requirements include:

• Significant senior-level experience in operations, governance or compliance within a charity or similar environment. 
• Strong understanding of charity governance and regulation, with experience supporting boards and senior leadership. 
• Experience overseeing organisational functions such as HR, IT, data protection or risk. 
• Proven ability to manage multiple priorities and lead cross-organisational work effectively. 
• Strong judgement, integrity and the ability to handle sensitive matters with discretion. 

See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK. 

This is an opportunity to make a significant contribution at the heart of a small, ambitious charity where strong operations are a vital enabler of impact for children and families.

Location: Home-based, within easy reach of London, with regular travel to the London office and occasional UK-wide travel.

First-stage interview: Thursday 6 August 

Second-stage interview: Thursday 13 August

This is an exciting opportunity for a values-led and dynamic leader to become CEO of Rochdale and District Mind and guide us in our mission to make a positive impact on the mental health and well-being of our communities.

About us

Rochdale and District Mind is an independent mental health charity that supports people facing mental health and wellbeing challenges. A part of the national Mind Federation and the Mind in Greater Manchester partnership, our goal is to ensure that individuals do not face mental health issues alone and can live free from stigma and discrimination.

About the role

This role offers an excellent opportunity for an empathetic leader to shape our strategy and cultivate a culture of continuous learning, inclusion, and support, fostering a spirit of celebration for achievements across all teams.

Your leadership will both shape our strategic vision and deliver our operational plans, ensuring robust governance and championing diversity and inclusivity. You will also spearhead the efficient, effective, and safe management of our organisation, in line with our mission, strategy and values.

Committed to mental health advocacy, you will elevate our impact for service users through meaningful co-production of services and by your ability to build effective relationships with partners and commissioners.

Collaborating closely with our dedicated Board of Trustees and experienced Senior Leadership team, you will oversee resource management, finances, and operations, upholding the highest standards throughout and ensuring our growth and long term sustainability.

About you

• Experienced as a CEO/senior leader in a similar sized (or larger) voluntary organisation or an organisation delivering services into the sector or working closely with the voluntary sector.
• Passionate about our mission of ensuring that people do not face mental health and emotional wellbeing issues alone and are free from stigma and discrimination.
• Demonstrable experience as a values-led, resilient and people-centred leader.
• Experience of supporting teams through change.
• Strong financial acumen, able to develop and monitor/evaluate financial plans, budgets management accounts etc.
• Experience of building a culture that promotes continuous learning, inclusion, collaboration, and accountability.
• Proven track record of successful business development/fundraising.
• Able to balance strategic oversight with operational grip.
• Experience of the demands of governance and compliance, including working with Boards of Trustees/NEDs.
• Excellent communication and influencing skills.

Understanding of challenges affecting the voluntary sector.

Benefits:

• Auto-enrolment Pension scheme with 3% contribution from the organisation
• Opportunities for hybrid working after an initial embedding period
• Training and development opportunities
• Our commitment to providing wellbeing opportunities in support of staff, including an Employee Assistance Programme

How to apply

Eastside People is supporting Rochdale and District Mind in the recruitment for this role. Please apply by submitting your CV and a cover letter. You are welcome to send your cover letter in writing, or as a video or audio clip, alongside your CV.

Please respond to the following areas in your cover letter:

• Your familiarity with mental health and wellbeing challenges and how this resonates for you
• Your experience/knowledge in relation to the Person Specification.

Please note that we will focus on your demonstrable experience and potential in the areas listed under the Person Specification and do not expect candidates to have experience in all responsibilities outlined in the Job Description.

We would discourage you from deselecting yourself if you are in doubt about meeting all the criteria.

The closing date for applications is noon on Monday July 27 2026, and our candidate assessment schedule is anticipated as follows:

• Eastside People longlisting interviews will be held throughout the advertising phase up to and immediately after the above closing date – online
• First Interviews with Rochdale and District Mind will be held on Friday August 7 or August 14 in-person at their offices
• Final interviews with the Board are planned for Friday August 14 or, week commencing August 24 2026 - online

We would like to encourage candidates to apply early for the role where possible.

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application/interview process, please contact us so we can support you appropriately.

REF-229 627

The Hunger Project UK Fundraising and Campaigns Coordinator

Are you looking for a role that really makes a difference helping to empower women and men to end their own hunger and poverty? 

About The Hunger Project UK

The Hunger Project UK is a small, mission-driven charity and UK fundraising partner of The Hunger Project — a global movement founded in 1977 with more than 40 years of evidence that ending hunger is possible. Working across 13 programme countries in rural Africa, South Asia and Latin America, The Hunger Project pioneers sustainable, grassroots, women-centred strategies, believing that people living in hunger are themselves the key to ending it.

We are a lean, consultant-based team with an ambitious three-year strategy. We work collaboratively, we work with purpose, and we care about the quality of everything that carries our name.

The role

We are looking for an experienced Fundraising and Campaigns Coordinator — with at least five years in a fundraising role within the charity sector — to join our small team in the second half of 2026. This is a hands-on delivery role: you will be the person who owns campaigns end to end, builds the newsletters, schedules the posts, writes the copy and gets things live.

You will work within a clear strategic direction set by the senior team, but you will own everything from there — developing the angle and narrative, writing the copy, submitting the application, building the promotional plan across all channels, and closing it out with donor reporting and thanks. We want someone who takes a steer and runs with it, and who brings genuine creative and fundraising intelligence to how the work gets done.

This is a part-time, flexible consultancy engagement. We work to a variable monthly arrangement — hours flex with the needs of the organisation, averaging 30–40 hours per month, with busier periods during campaigns.

What you will do

Fundraising campaigns

• End-to-end ownership of Big Give and matched fundraising campaigns across all three annual rounds — from developing the angle and narrative through to application, asset creation, public-facing campaign, social content and donor impact follow-up
• Supporting funding applications and proposals with compelling, well-researched copy
• Managing and maintaining content and access across multiple fundraising platforms

Communications and content

• Newsletters and campaign emails via Mailchimp, built to brief and on brand
• Social media content creation and scheduling across LinkedIn, Instagram and Facebook, using Canva and Later
• Short-form video editing for Reels and social content
• Website content updates and maintenance in WordPress
• Brand consistency across all channels and materials, applying THP guidelines independently
• Liaison with THP global communications teams who hold brand collateral

Supporter experience

• Donor journey content in Beacon CRM, supporting the supporter communications flow
• Continuous improvement of supporter-facing content and touchpoints
• Simple monthly reporting on comms and campaign performance

What we are looking for

You are an experienced fundraising and campaigns professional who is genuinely energised by getting things done. You understand how donors think, you write well, and you can hold a campaign from first conversation to final thank-you without being chased. You are tools-confident and comfortable with working independently.

Essential

• Solid experience of at least 5 years in a fundraising and/or campaigns role in the charity sector
• Fundraising literacy — you understand what a donor journey is for, how matched fundraising works, and how to write copy that moves people to give
• Strong writing skills — clear, purposeful, on-brand; able to adapt tone across audiences
• Hands-on proficiency with Mailchimp, Canva and social media scheduling tools such as Later
• WordPress experience — content updates and basic maintenance
• Comfortable working in a small, collaborative organisation without a large support structure
• Self-starter: able to work from a strategic steer and own delivery end to end without day-to-day supervision
• Genuinely comfortable with variable hours

Desirable

• Experience of international development or women-focused organisations
• Experience with Big Give campaigns or similar matched fundraising
• CRM experience, particularly Beacon
• Short-form video editing for socials

Terms of engagement

• Consultancy basis or fixed term contract, with a view to extension
• Approximately 30–40 hours per month on average; hours vary with organisational need and will be higher during campaign periods
• Fully remote, UK based; occasional in-person meetings in London. Applications are accepted only from candidates with the right to work in the UK.
• £1,200-£2,000 per month, to be agreed on appointment
• Reports to CEO; day-to-day direction from our Operations and Relationships Consultant

How to apply

To apply, please send your CV and a covering note of no more than one page telling us why this role interests you and how your experience is relevant.

We will review all applications and respond to every candidate. Selected applicants will be invited to complete a short skills exercise before the interview. Interviews will take place in August 2026.

Application deadline: 27 July 2026.

We are committed to an inclusive recruitment process and welcome applications from candidates of all backgrounds. If you require any adjustments to support your application, please let us know.

Administrator 

Job Title: Administrator 

Salary: £15,000 per annum based on 22.5 hours per week (£25,000 per annum full-time equivalent, pro rata) 

Hours: Part-time (22.5 hours per week). We are open to discussing flexible working arrangements. 

Location: Home-based 

Reports to: Allocated line manager from the Executive Directors 

About BADth 

The British Association of Dramatherapists (BADth) is the professional organisation for dramatherapists in the United Kingdom. We are dedicated to developing, promoting, and representing the field of dramatherapy both nationally and internationally. Our work supports the highest standards of professional practice, education, and advocacy within the arts therapies sector. 

Our Mission 

We aim to develop, promote, and represent dramatherapy in all contexts, working collaboratively with other healthcare professions and providing the best possible services to our members. 

Our Objectives 

• To promote the advancement of dramatherapy as a profession 

• To be the representational body for dramatherapists in the UK 

• To promote, maintain, improve and advance the education of the public on the benefits of dramatherapy 

• To be an advocate for the establishment and maintenance of fair pay and conditions of service for dramatherapists 

• To forge links internationally 

Dramatherapy is a form of psychological therapy that uses drama and theatre processes to support people in exploring emotions, developing insight, and promoting personal growth. It is a creative, evidence-based approach used in a wide range of clinical, educational, and community settings. 

Purpose of the Post: 

This role provides the administrative foundation of the organisation, ensuring its day-to-day operations run smoothly, efficiently and reliably. The Administrator is the central point through which systems, information and processes are held and maintained. 

The postholder is responsible for coordinating membership administration and core systems. They ensure accurate record-keeping, support financial and governance processes, and coordinate the practical delivery of organisational activity. 

Through consistent, attentive administration, this role enables the wider organisation to function effectively. It supports a coherent, responsive service that members can trust and rely on, making an important contribution to the stability, professionalism and effective operation of the Association and, in turn, the wider field of dramatherapy. 

Working Hours & Location 

This is a part-time role (22.5 hours per week) and is home-based.

The postholder will have flexibility in how their contracted hours are worked across the week, subject to the operational needs of the Association. At least 15 hours will need to be worked during normal business hours to attend team meetings, respond to member enquiries, and fulfil key organisational responsibilities. Working arrangements will be agreed with the line manager and reviewed as required in supervision. 

The postholder will also be required to attend the Directors' Meeting, which takes place once a month, either on a Saturday morning or on a weekday evening. Attendance at these meetings forms part of the contracted hours for this role. 

There may also be occasional requirements to attend other meetings or events, such as the annual conference or team away days, which may fall outside the postholder's usual working pattern. Where additional hours are worked to attend such events, time off in lieu (TOIL) will be offered within the following two weeks. 

Job Description: 

Membership Administration & Data Management 

• Database Management: Maintain organisational records and information, ensuring they are accurate, up to date and complete to the best of the Association's knowledge and strictly comply with UK GDPR and data protection regulations. 

• Member Pipeline: Process new member applications, renewals, category switches and lapses smoothly. 

• Onboarding: Support new member onboarding by issuing welcome packs and ensuring seamless access to systems and benefits. 

• Offboarding: Where members do not renew, update the database, send a feedback form, and track reasons for departure. 

• Reporting: Maintain systems for tracking membership data and produce regular statistical reports for management. 

• Policy: Support the implementation and development of organisational policies and procedures in collaboration with directors and committees. 

Financial 

• Financial Tracking: Work with the bookkeeper to ensure financial records on Xero are complete. 

• Invoicing: Work with the bookkeeper in to set up and release payments once approved by the company director. Send invoices and invoice reminders where membership fees have not been correctly paid. 

• Staff Annual Leave Tracking: Manage and track staff annual leave records. 

Member Enquiries & Customer Service 

• Inbox Management: Act as the first point of contact for the organisation, managing the central inbox and handling routine membership queries with clear, timely responses. 

• Signposting: Direct complex or specific enquiries to the relevant resources, directors or volunteer committees. 

• Feedback Collection: Gather and analyse member feedback (both impromptu and via structured surveys) to help improve services and satisfaction. 

Core Communications & Digital Channels 

• Website & Infrastructure Maintenance: Maintain and update website content via the admin backend (updating committee member profiles, helping members with login issues, and updating job listings). Ensure core plugins and page layouts are regularly updated to their latest versions. Troubleshoot and fix any automated background tasks or form workflows that are not functioning as expected, and proactively source appropriate external IT or web developer expertise when a complex technical fix is required. 

• Social Media: Manage member applications to the members-only Facebook group, including tracking usernames to remove lapsed members. 

• Newsletters & Email: Add any administrative or membership-related updates to the monthly newsletter and proofread final copy before sending. 

• Cyber Security Incident Response: Act as an initial administrative responder if a cyber security incident is suspected, following the organisation’s cyber incident response playbook. This includes knowing how to force log out affected users, revoke active sessions where possible, reset passwords, reset or rotate other access credentials where required, preserve relevant records, and escalate promptly to the allocated line manager and board of directors. Credentials may include passwords, security codes, access tokens, API keys, recovery codes, or other information that proves a person or system is authorised to access an account. 

Committee & Volunteer Support 

• Committee Administration Support: Provide administrative support to volunteer committees, including maintaining committee webpages, distributing communications, adding meetings to committees’ Teams calendars where requested, updating records, and supporting agreed administrative processes. 

• Volunteer Admin: Assist with the administrative onboarding and retention processes for volunteers, ensuring they have the guidance and resources needed. 

• Internal Communication: Facilitate effective and GDPR-compliant information sharing between different branches of the professional body. 

• Annual Governance Minute-Taking: Assist with taking minutes once a year, specifically for the organisation’s General Meeting (AGM/GM). 

• Annual Report Formatting: Support the preparation of the organisation’s annual report by formatting supplied content into a clear, consistent and accessible document, ensuring headings, images, tables, captions, branding, layout and proofreading corrections are applied accurately before review and publication. 

• Ad Hoc Executive Support: Assist with ad hoc requests from the Association Chair and Vice-Chair. 

Key Performance Indicators (KPIs) 

The success of the administrator role will be measured against the following KPIs: 

• Data Integrity & Compliance: The membership database and CRM are consistently reliable, audit-ready, and compliant with UK GDPR regulations, with syncing errors or data gaps proactively caught and resolved during routine maintenance. 

• Financial Health & Transactional Accuracy: Invoices, renewal notices, and approved payments are processed accurately and strictly on schedule to maintain healthy organizational cash flow. Financial records in Xero and internal staff leave logs are kept consistently up to date, ensuring the bookkeeper and directors have reliable financial data. 

• Service Excellence & Responsiveness: Members, committees and external enquirers experience a seamless, professional, and timely customer service journey, characterized by steady frequent inbox management and the elimination of communication backlogs. 

• Operational Pipeline Efficiency Administrative workflows—specifically member onboarding, offboarding feedback loops, and volunteer tracking—move through the pipeline steadily and predictably without administrative delays. 

• Digital Channel Stability & Readiness The organization’s digital assets (website content, plugins, and communication channels) remain secure, functional, and up to date, with technical issues or security concerns actioned or escalated promptly to minimize operational downtime. 

• Governance & Documentation Quality The Board and volunteer committees receive accurate, well-formatted, and brand-consistent documentation (including minutes, reports, and marketing collateral) delivered on schedule to support organizational decision-making. 

Person Specification: 

Membership Administration & Data Management 

Essential 

• Proven experience managing databases or CRM systems with high attention to detail. 

• Strong data entry skills with a track record of maintaining accurate digital records. 

• Strong organisational and time management skills. 

Desirable 

• Strong analytical skills with the ability to interpret data (including membership data) and generate insights. 

• A solid understanding of UK GDPR and data protection principles in an administrative context. 

Financial 

Desirable 

• Experience using Xero accounting software. 

Member Enquiries & Customer Service 

Essential 

• Polite, professional, and helpful manner. 

• Experience managing a busy shared inbox and responding to customer or member queries within set timeframes. 

• Ability to handle feedback constructively and log information systematically. 

Desirable 

• Experience in the healthcare, professional body, or dramatherapy/related sectors. 

Core Communications & Digital Channels 

Essential 

• Good written communication and proofreading skills. 

Desirable 

• Experience updating website content using a content management system (CMS) backend. 

• Baseline technical confidence to manage routine software/plugin updates and recognise when a system error requires external technical support. 

• Basic cyber security awareness, including confidence to follow a cyber incident response playbook, force users to log out, reset passwords, and escalate suspected account compromise or data security concerns appropriately. 

• Experience formatting reports or formal documents, including applying consistent styles, layout, branding, tables, images and proofreading corrections. 

• Experience using Mailchimp (or similar email marketing tools) to distribute newsletters. 

• Familiarity with diagnosing automated front-end website workflows, form triggers, or plugins (such as JetEngine, JetFormBuilder, or Zapier integrations).

• Experience supporting account access security, such as multi-factor authentication, forced sign-out, password resets, or secure credential rotation in systems such as Microsoft 365, WordPress, CRM platforms, or email marketing tools. 

• Experience producing basic marketing and promotional collateral. 

Committee & Volunteer Support 

Essential 

• Ability to priorities tasks to support multiple members, groups or committees simultaneously. 

• A collaborative mindset with the ability to support and encourage volunteers working towards organisational goals. 

Desirable 

• Previous experience working within a membership body, association, or non-profit sector. 

• Experience in volunteer coordination, support, and onboarding. 

• Experience in coordinating networking events. 

• Ability to manage online meetings and events. 

This role offers a unique opportunity to make a significant impact on the day-to-day running and development of our professional body. If you are passionate about delivering exceptional administrative support and engaging with a dedicated professional community, we would love to hear from you! 

Additional Information 

All offers of employment will be subject to satisfactory references, confirmation of the right to work in the UK and a satisfactory Basic Disclosure and Barring Service (DBS) check. Further information about these checks and how applicants’ personal information will be handled will be provided during the recruitment process.We are committed to providing a professional, respectful and safe environment for our members and volunteers. We expect everyone working with the Association to uphold these standards and to follow our relevant policies and procedures. 

How to Apply 

To apply by 23:59 British Summer Time on Sunday 19 July 2026. The vacancy may close early if there is a high volume of applicants. Shortlisted candidates will be invited to attend an online interview on 24 July 2026. Applicants after that time will only be considered if we fail to appoint and need to do a second round of interviewing.

If you have any questions about the role or the application process, please don’t hesitate to get in touch via the same email address. 

We look forward to receiving your application and welcoming a new colleague to our dedicated and creative team.

RIVET is seeking a strategic, relationship-driven fundraiser to grow, steward, and activate a community of ~100 donors, focused on high-net-worth individuals and family foundations. As we scale towards a future powered by Gen Z, RIVET’s philanthropic community plays a critical role in funding, advising, and growing this movement. 

The Director of Philanthropy leads RIVET’s fundraising and donor engagement strategy - responsible for securing significant philanthropic investment while stewarding a highly engaged network of families and individuals. Working closely with the CEO, Impact, and Marketing teams, you will lead on frontline fundraising and manage a robust donor pool to ensure members feel deeply connected to RIVET’s mission, people, and impact. This is a hands-on role for someone who is excited to shape a global philanthropic community. RIVET currently has four offerings: Leadership Council (for families), Youth Impact Council (designed for individuals), Youth Impact Fund (for family foundations), and Social Innovator Accelerator (for firms).

This new, evolved role will focus on three work streams:

1. Drive philanthropic revenue: Lead frontline fundraising across the organization by identifying and developing a donor pipeline, moving prospects through the cultivation cycle, and closing gifts.

2. Steward & strengthen RIVET’s donor community through effective communication and programming: Build, manage, and deepen relationships with RIVET donors, ensuring members, including teen & young adult family members, feel highly engaged, valued, and connected to RIVET’s mission and people.

3. Activate donors as a force for organizational growth: Design and deliver meaningful engagement experiences to leverage donors’ networks, insights, and influence to support RIVET’s broader growth, including across new foundations, firms, and brand partnerships.

You will join a dedicated, low-ego team in launching a first-of-its-kind philanthropic movement led by youth. Supported by the CEO and admin team, this role works across the organization and volunteer leadership.

Title:  Head of Campaigns

Salary:        £60,000

Contract:      Temporary

Hours:  37.5 per week (Monday to Friday) 

Holiday:  25 days per year plus bank holidays 

Location:  Home based with regular across the UK

Probationary Period:  3 months

Reports to:  Chief Executive

Benefits:  An additional 3 days holiday between Christmas and New Year

Flexitime policy

5% pension contribution

Anticipated contract duration:  9th November 2026 - February 2028 

We are River Action

We are a small and agile campaigning organisation on a mission to rescue the UK’s rivers from a toxic cocktail of agricultural, sewage and industrial pollution and water shortages. We support community action, galvanise and mobilise public opinion, influence government policy, take legal actions and call out destructive industrial practices to incentivise changes that end river pollution and secure freshwater. 

We are a talented team of positive disrupters and stakeholder mobilisers delivering our strategy to urgently protect and restore our rivers for the benefit of communities, rivers and wildlife.

Our rivers are our life support system and they are dying. We need urgent action to bring them back to life.

Who we are looking for

We're looking for an exceptional campaigner to lead an ambitious environmental campaigning  programme for just over a year to cover maternity leave. This is an exciting opportunity for an inspiring leader who can develop bold, strategic campaigns that shift public debate, influence decision-makers and deliver tangible environmental outcomes.

You'll be an experienced campaign strategist who understands that lasting change rarely comes from a single tactic. You'll know how to bring together compelling communications, evidence and investigations, grassroots mobilisation, political engagement, legal interventions and partnerships into integrated campaigns capable of changing policy, behaviour and corporate practice.

We're looking for someone who combines strategic vision with practical delivery. Someone who is comfortable making decisions in a fast-moving environment, spotting opportunities as they emerge and adapting campaigns to maximise impact.

Experience in environmental campaigning would be highly valuable, but above all we're looking for someone with an outstanding track record of leading successful campaigns that have shifted opinion, influenced policy or held powerful institutions to account.

We’re looking for someone who brings energy, creativity and courageous leadership. Someone who is excited by building campaigns that challenge the status quo, comfortable navigating complexity and able to combine bold thinking with sound judgement. You'll know when to disrupt, when to collaborate and how to inspire others to believe that together we can restore the UK’s rivers. 

If you're motivated by creating change, thrive in a dynamic environment and want to lead campaigns that make a genuine difference to one of the UK's greatest environmental challenges, we'd love to hear from you. 

What you’ll be doing:

As Head of Campaigns, you will be developing and delivering bold, integrated campaigns that drive lasting change for the UK's rivers. You'll lead and inspire a talented team of campaigners, helping them to develop innovative, impactful campaigns while fostering a collaborative, ambitious and supportive culture. You'll work closely with colleagues across communications, policy, legal, fundraising and research, ensuring our work is strategically aligned and greater than the sum of its parts.

Leading River Action's Campaigns Team, you will shape the organisation's campaigning strategy, ensuring our work is innovative, evidence-led and designed to influence public opinion, hold polluters to account and secure meaningful political and systemic change. You'll create campaigns that connect compelling storytelling with community mobilisation, strategic communications, political advocacy, legal action and partnerships, ensuring every part of our work contributes towards our mission to rescue the UK’s rivers.

You'll provide strategic leadership across the full campaign lifecycle, overseeing campaign planning, delivery, budgeting, resourcing and evaluation. You'll ensure our campaigns are informed by robust evidence, guided by clear objectives and measured against meaningful outcomes, using insight and learning to continually strengthen our impact.

You will lead River Action's communications and public profile, ensuring our campaigns cut through the national conversation, inspire public action and strengthen our reputation as one of the UK's leading environmental campaigning organisations. You’ll oversee media, messaging and campaign communications that amplify our voice and build public support for change.

Internally, you'll work in close partnership with the Head of Public Affairs to ensure our public campaigns reinforce and accelerate our political influencing work, while ensuring community campaigns and grassroots action inform our national priorities. You'll also work alongside the Head of Legal to develop campaigns involving strategic litigation to achieve change within and outside of court and legal processes, using legal action as a catalyst for wider public awareness, policy change and industry accountability.

As a member of River Action's Senior Management Team, you'll help shape the strategic direction of the organisation and contribute to organisational leadership beyond your own department. You'll work alongside the CEO and fellow Heads of Department to deliver our organisational strategy, embedding collaboration, innovation and impact across all areas of our work.

You'll also play a key role in securing the resources needed to deliver our ambitions. Working with the Head of Development, you'll help develop compelling funding proposals, inspire funders with our vision and demonstrate the impact of our work through robust monitoring, evaluation and reporting. Working with the Finance and Operations Manager, you'll oversee campaign budgets, ensuring resources are managed effectively and strategically.

Main Duties 

• Provide strategic leadership as a member of the Senior Management Team, supporting the CEO to deliver River Action's organisational strategy, theory of change and long-term vision.

• Lead the development and delivery of River Action's integrated campaigning strategy, ensuring our public campaigns drive measurable environmental, political and societal change.

• Develop and oversee a portfolio of ambitious national campaigns, identifying opportunities to influence public opinion, policy, regulation and industry practice through innovative and impactful campaigning.

• Lead River Action's communications, media and public engagement strategy, ensuring compelling storytelling, strong brand visibility and effective use of traditional, digital and social media to grow our influence and supporter base.

• Lead the planning and delivery of River Action’s creative interventions and actions, from polling, petitions and shareholder actions to public protests and high-profile actions.

• Serve as a senior public representative and spokesperson for River Action, building the organisation's profile and influence through media engagement, public speaking, stakeholder engagement and high-profile external events.

• Oversee River Action's digital campaigning platforms, including the strategic development of our website and digital engagement tools.

• Work closely with the Head of Public Affairs  to ensure campaigns and political advocacy are fully integrated, maximising opportunities to influence government, regulators and decision-makers.

• Work closely with the Head of Public Affairs to ensure grassroots action informs national campaigns, and national campaigns empower and amplify community action.

• Work with the Head of Legal to identify, develop and deliver strategic legal interventions that strengthen campaigns, increase accountability and drive systemic change beyond the courtroom.

• Build and maintain influential relationships with campaign partners, coalitions, NGOs, academics, community organisations, funders and other key stakeholders to maximise collective impact.

• Lead campaign planning, governance and delivery, ensuring campaigns are effectively resourced, managed and evaluated against agreed objectives, budgets and monitoring, evaluation and reporting (MER) frameworks.

• Lead, inspire and develop the Campaigns Team, fostering a collaborative, creative and high-performing culture that enables colleagues to thrive and deliver exceptional work.

• Work with the CEO, Head of Development and senior colleagues to secure funding for campaign activities, contributing to funding proposals, donor engagement and impact reporting.

• Work with the Finance and Operations Manager to develop, monitor and manage campaign budgets, ensuring resources are used effectively and strategically.

• Support organisational reporting by contributing to Board papers, quarterly and annual reports, organisational planning and performance monitoring.

Other Duties & Responsibilities 

• Adopt a positive approach to personal and professional development; engaging in one to one meetings and relevant training.

• Be aware of, and act on, relevant health and safety responsibilities as an employee of River Action and adhere to these wherever you are working.

• To maintain confidentiality in all areas of work at River Action.

• UK travel will be required. Training & operational activities may require overnight stays away from home, in which case standard River Action procedures apply.

• Demonstrate a strong commitment to creating an inclusive, equal and diverse workplace and a positive organisational culture.

• Work collaboratively with colleagues across River Action to collectively deliver our ethos and mission.

What you’ll bring

The position will suit a strategic, well organised, energetic, passionate and dedicated person. The ideal person will be an excellent leader, a people person, and thrive within a dynamic and fast-paced environment. The person will have a passion to protect and restore our waterways and hold those responsible for environmental destruction to account.

• Ability to think strategically to deliver campaigns that are positively disruptive and meet River Action values.

• Line management experience of highly experienced professionals, bringing out the best in your team.

• Creative attitude and skills for solving problems and raising awareness of problems and solutions.

• A head for organisation and excellent time management, bringing others along with you in planning and delivering interventions and projects at short notice and under pressure.

• Experience in public and/or political campaigning either within or outside the environmental sector.

• Experience and contacts in communications and PR. 

• An understanding of the issues that are impacting our rivers, and their solutions.

• The ability to establish and maintain effective contacts and relationships with senior and influential external individuals and bodies.

• The ability to communicate effectively and appropriately with a wide range of people both verbally and in writing including the media, community groups, other NGO representatives, government, industry leaders, supporters and followers on social media.

• Exceptional IT literacy and a head for figures and budgeting.

• Ability to work independently and take initiative to solve problems.

• Ability to work flexible hours as necessary.

• A good team player with a willingness to muck in as and where required.

• Ability to think clearly even when working under pressure.

• A passion for River Action’s mission and vision.

Diversity and Inclusion

Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every single criteria. We are committed to building a diverse, inclusive and equitable workplace. So if you like the look of this role but your past experience does not align perfectly with everything in the job description, we would still like to hear from you. You may be just the right person for this or other roles. 

How to apply

To apply, please submit to jobs at riveractionuk dot com with the subject ‘Head of Campaigns’’:

• your CV (2 pages max), 

• a cover letter (2 pages max) explaining why you want to work for River Action and how your skills and experience meet the requirements of the role, and 

• a written submission (2 pages) as described below. 

Only applications including all three documents will be accepted. Please provide your documents in pdf format. 

Written submission

River Action is looking to develop a campaign around water security in the UK to launch in 2027. Please put together a campaign brief setting out the challenges faced, how we would develop and deliver this campaign including campaign asks; campaign outcomes; public, political and legal tactics; routes for funding and resource requirements.

Your campaign brief should be no longer than 2 sides of A4. 

Application process

Applications will be reviewed on a rolling basis until 23:59 on 19th July.

Should your application be shortlisted, the next stage will involve an initial 30 minute interview on 28th July via video conference. You may then be invited to attend a second interview with a panel on 3rd August. 

Please indicate in your covering letter or in a covering email your availability for interviews on these dates.

If you have any questions about the role or your application, please contact us on jobs at riveractionuk dot com.