Brand and communications officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Operations is responsible for the effective and efficient delivery of all operational functions of the Foundation to enable achievement of its global mission and strategic objectives. The Head of Operations ensures that systems, people, processes and resources are aligned to support programmes across multiple countries while maintiaing high standardds of governance, risk management and financial stewardship.
This is a senior leadership role, working closely with the CEO and Members of the Foundation around the world, acting as the key bridge between strategy and delivery.
The Global Leadership Foundation exists to support effective national leadership and good governance.
Thank you for your interest in the position of Partnerships Manager, SU Network at Kent Union Training Ltd (KUTL) and considering us as your new employer. KUTL is the commercial arm of Kent Union. We are a vibrant, student-led organisation with a bright future ahead of us. After challenging few years, we are going from strength to strength with a renewed focus and energy to amplify the voice of our members and ensure they have a fantastic student experience.
Our driving force is our new strategy, which sets out our priorities over the next four years. Students are the reason Kent Union exists. We are there through their university journey. Our amazing staff and volunteers work towards improving their experience and you will be joining a talented and committed team.
Information about the post
We are growing our Partnerships team within SU Network, and are looking to bring on board a Partnerships Manager to help us expand our media sales and partnerships offering. This would be ideal for a candidate with some media sales/ advertising sales/account management experience looking to step up, or a candidate who has worked in customer service, sales, or events, who wants to get into the world of advertising / media partnerships, working with major brands and the student market.
Within this position, you will support /manage the partnerships with key brands (including the likes of Domino’s Pizza!), businesses and media partners across SU Network’s portfolio of students’ unions and universities. This includes: overseeing experiential advertising campaigns and brand activations for clients across multiple university campuses; managing and facilitating digital advertising campaigns, including on websites, social media and digital screens; managing and coordinating stallholders and exhibitor bookings at promotional events; initiating, developing and managing partnerships across multiple accounts, working towards income targets at each.
SU Network is a media agency and is part of the wide range of sector leading services within KUTL, which includes catering, licensed trade, business development, retail and the nursery. With an annual combined turnover of £9 million, these make a huge impact upon the student experience.
Kent Union is committed to the principles of equality of opportunity and we have recently introduced a Racially & Ethnically Marginalised (REM) guaranteed interview scheme, full details of which can be found in the Recruitment Pack.
For more information, please read our attached Recruitment Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
Individual Giving Officer
Salary: £30,255 - £37,732
Location: Remote with occasional travel to Downton / London for meetings.
Hours: Full time, 35 hours per week
Contract: Permanent position
We have an exciting opportunity for an Individual Giving Officer (Retention) to join the Commercial Directorate at Help for Heroes and play a key role in building long-term supporter relationships that help fund life-changing support for the Armed Forces community.
About the Role
As Individual Giving Officer (Retention), you’ll sit at the heart of how Help for Heroes builds long-term, sustainable income. You’ll lead the delivery of multi-channel retention campaigns and fundraising appeals that strengthen supporter relationships, increase lifetime value and ensure our supporters feel valued, informed and inspired to continue their support.
You’ll own retention activity across cash giving, lottery and regular giving - shaping campaigns from idea through to delivery, optimisation and evaluation. Using insight and performance data to continually refine supporter journeys, test new approaches and ensure every communication adds value to the supporter experience.
You’ll lead on the delivery of direct mail appeals, following the process through from concept ideation to data briefing, from sourcing impactful content, managing the print process, to the final appeal landing with supporters. Importantly, the appeals will be across a variety of channels in addition to direct mail, and you’ll be at the forefront of leading post campaign reviews.
Working closely with the Individual Giving Officer (Acquisition), you’ll help create a seamless journey from first gift to long-term loyalty.
This role offers real autonomy, variety and influence, with your work directly contributing to a strong, engaged supporter base and long-term income growth.
About You
You have experience delivering direct response marketing campaigns and enjoy seeing how insight, data and creativity come together to drive results. You’re confident managing multiple campaigns, working with stakeholders and suppliers, and motivated by continuous improvement.
You’ll thrive in this role if you:
-
Love building long-term supporter relationships
-
Enjoy taking ownership and seeing campaigns through end to end
-
Use insight and analysis to inform decisions and improve performance
-
Are organised and detail-focused
-
Value collaboration and shared success
-
Care about delivering work that is compliant, ethical and supporter-first
About the Team
You’ll join our Individual Giving team, committed to growing our supporter base and delivering meaningful, engaging experiences that inspire long-term support.
Working closely with colleagues across the organisation and external agencies, the team values innovation, learning and collaboration - always keeping supporters at the heart of what we do.
In return we can offer you:
-
Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
-
29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
-
Opportunity to buy and sell up to 5 days annual leave per year.
-
Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
-
3 volunteer days per year to support the Help for Heroes community.
-
A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
-
Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.
Closing date: 1st March 2026
Help for Heroes values diversity and inclusion and welcomes applications from candidates of all backgrounds.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the Programmes Officer role:
This is your chance to sit at the heart of a pioneering national programme that could reshape how kinship families are supported across England.
As Programmes Officer, you’ll be part of the operational engine behind a complex, high-profile feasibility Randomised Controlled Trial (RCT) – keeping delivery tight, evidence strong and nothing falling through the cracks. If you thrive on pace, precision and being the person who quietly makes big things happen, this might be the role for you.
Kinship is undertaking a major feasibility RCT of Kinship Connected, a Kinship Navigator Programmes.
This is a complex, multi-partner programme involving funders, independent evaluators, local authorities, internal delivery teams and kinship carers with lived experience.
The Programmes Officer plays a critical role in ensuring the programme runs smoothly day to day. This is a technically demanding, detail-heavy role requiring excellent administration, strong initiative and the ability to anticipate what is needed next.
The Programmes Officer works closely and day-to-day with the Mobilisation and Delivery Project Manager and is a key part of the core delivery spine of the Kinship Navigator feasibility RCT.
The role provides structured operational, administrative and coordination support that enables the Mobilisation and Delivery Project Manager to maintain oversight of timelines, risks, dependencies and delivery quality.
This role requires someone who is comfortable working at pace, highly responsive to direction, and able to anticipate what the Mobilisation and Delivery Project Manager will need next in order to keep the programme running smoothly and evidence-ready.
Please note - we are looking for people who can start immediately ideally. This is due to the nature of the mobilisation and delivery timescales.
Purpose of the role:
To support the Mobilisation and Delivery Project Manager in mobilising and delivering the Kinship Navigator feasibility RCT through exceptional administration, proactive coordination and anticipatory problem-solving.
You will act as a trusted operational support, ensuring systems, data, documentation and local engagement activity are accurate, well organised and up to date, allowing the Mobilisation and Delivery Project Manager to focus on delivery oversight, risk management and external accountability.
Key responsibilities:
Programme delivery and coordination
- Support mobilisation activities across all workstreams, ensuring actions, documentation and timelines are tracked and followed up.
- Maintain delivery plans, action logs and trackers using Asana.
- Support coordination of onboarding activities with local authorities and internal teams.
- Ensure all operational documents are version-controlled, accessible and kept up to date.
- Flag emerging issues, risks or capacity pressures early, with clear evidence.
Local authority engagement and ecosystem mapping
- Coordinate local engagement activity across participating local authorities, including planning, logistics and follow-up for local events.
- Map each local authority’s kinship care ecosystem, including statutory services, voluntary and community organisations, referral pathways and gaps in provision.
- Maintain accurate, up-to-date local authority profiles and ecosystem maps.
- Ensure local intelligence is captured consistently and stored accessibly using agreed systems (e.g. Notion).
Outreach and local marketing support
- Support outreach and engagement activity by helping develop programme-specific marketing and engagement materials, working with the Marketing and Communications team to ensure alignment with Kinship’s brand and messaging.
- Adapt and manage local collateral for each participating local authority, ensuring materials are accurate, up to date and easy to use.
- Maintain clear version control and accessible storage of outreach materials, incorporating feedback from local partners where appropriate.
- Use Canva, Padlet and other agreed tools to adapt and produce local materials for events, Communities of Practice and local authority engagement.
Communities of Practice support
- Provide operational support to the Head of Programmes in coordinating Communities of Practice in each participating local authority.
- Support scheduling, logistics, materials and follow-up actions.
- Capture learning, actions and insights clearly and consistently.
- Support translation of local learning into insight for programme improvement and future scale-up.
Administrative excellence and anticipation
- Deliver a consistently high standard of administration across the programme.
- Maintain clear, structured and accurate records across all systems.
- Anticipate upcoming needs, deadlines and risks, taking initiative to address them early.
- Proactively prepare information, materials and updates without needing to be prompted.
- Act as a reliable operational anchor, ensuring nothing falls through the cracks.
- Anticipate the information, updates and preparation the Mobilisation and Delivery Project Manager will need to manage delivery effectively.
Data, systems and technical delivery
- Maintain accurate and timely data entry across Salesforce and related systems.
- Support data quality checks and evaluator requirements.
- Use Asana, Salesforce, Notion and Canva confidently and fluently.
- Support documentation, manualisation and knowledge management.
- Ensure systems are used consistently and to a high technical standard.
Coordination, reporting and communications
- Coordinate meetings, agendas, notes and follow-up actions.
- Support preparation of dashboards, updates and reports.
- Ensure information is shared clearly, accurately and on time.
How to apply:
Please apply for the role of Programmes Officer by sending a tailored CV and responding to these 4 questions below in the online application process. Please read the guidance notes in the job pack.
Closing date is 9.30am on Weds 4 March, with interview in person on Tues 10 March 2026.
1. Alignment to Kinship and the role: Why do you want to work for Kinship? And what can you bring to this role (think about the job specification)
2. Programme coordination and administration: Tell us about a time you supported the delivery of a complex programme or project. What were your specific responsibilities, and how did you keep work organised and on track?
3. Initiative: Describe a time when you spotted a potential issue, gap or risk before it became a problem. What did you notice, what action did you take, and what was the outcome?
4. Digital systems and learning new tools: Give an example of a time you had to learn a new digital system or tool quickly to support delivery. What was the context, how did you learn it, and how did you use it in practice?
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Some tips for your application:
Read the guidance notes in the job pack.
Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
We know people might use AI – however make sure the answers reflect you and who you are and your experience. So many applications are the same because they’re using AI. Make sure you stand out.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a brand new leadership role at a pivotal moment for the Greyhound Trust.
We’re creating a new team, with a new remit, to take on a new challenge: driving our work across brand, income generation, marketing, communications and engagement so that more greyhounds can be supported, homed and championed.
As Head of Marketing, Communications and Income Generation, you’ll build and lead a compact, hands-on, multi-disciplinary team, bringing together specialist skills and embedding genuinely integrated, collaborative ways of working. This role will suit someone who enjoys shaping teams as much as shaping strategy — and who is excited by the opportunity to create something from the ground up.
Reporting directly to the Chief Executive, you’ll be a key member of the senior management team, contributing to the organisation’s strategic development, long-term planning and operational effectiveness. You’ll work as part of a highly motivated, close-knit leadership group based at the National Greyhound Centre in Horley, Surrey, where collaboration, mutual support and shared accountability really matter.
Alongside leading the Trust’s brand, marketing and income generation activity, you will also develop and manage our wholly owned trading subsidiary, Greyhound Events Ltd — ensuring it grows sustainably and plays a meaningful role in both income generation and supporter engagement. You’ll see events not just as fundraisers, but as powerful opportunities to build relationships, tell our story and bring new audiences closer to our cause.
You’ll be responsible for creating and delivering an integrated brand, marketing and income generation strategy, grounded in audience insight and sector best practice, and flexible enough to evolve as we grow. From individual giving and digital campaigns to partnerships, events and retail, you’ll oversee a diverse income portfolio while ensuring supporters and volunteers have a consistently positive experience with the Greyhound Trust.
This is a role for a leader who combines strategic vision with practical delivery, and who leads with empathy, creativity and determination. You’ll support colleagues and volunteers across the organisation, champion high standards, and help ensure that everything we do reflects our values — committed, compassionate and determined — always doing what is best for every greyhound.
We are excited to hear from you if you bring experience, energy and a commitment to our casue.
Please see the full JD / Job pack below.
Greyhound Trust was founded in 1975. Since then we are proud to have found over 100,000 loving homes for greyhounds.



The client requests no contact from agencies or media sales.
About The Baby Bank Alliance
The Baby Bank Alliance (BBA) supports and advocates for a community of over 400 UK baby banks, working to ensure babies and children have the essentials they need to thrive.
Founded by Save the Children, Purposeful Ventures, Little Village and Bristol Baby Bank Network. BBA is currently co-incubated by Save the Children UK and Purposeful Ventures, who provide expertise, capacity and resource. This role will be employed through Purposeful Ventures, and home working options are available.
It is an exciting moment in BBA’s development as we grow our profile, strengthen the UK’s baby bank network and build towards independence as a charity.
The Baby Bank Alliance exists to:
- Increase access to funds and goods through national partnerships and economies of scale, unlocking donations otherwise unavailable to baby banks.
- Grow a strong baby bank community, providing connection, tailored training and peer support.
- Boost the national profile of baby banks, increasing public awareness and understanding in order to drive support and change.
- Amplify the voices of baby banks to become a trusted collective voice on baby banks and child poverty.
- Build a resilient, well-governed organisation capable of long-term positive impact.
About the Senior Communications Lead
The Senior Communications Lead is a senior, hands-on leadership role, reporting to the Executive Lead, and responsible for shaping and delivering BBA’s cross-channel communications strategy. Working closely with the Executive Lead and team, you will drive increased awareness and understanding of baby banks, ensuring communications actively enable BBA’s wider goals around funding, partnerships and sector influence.
Average UK awareness of baby banks currently sits at around 33%. Building on successful national partnerships (including IKEA and ITV’s Lorraine), this role will take BBA’s profile to the next level, embedding baby bank experiences and voices at the heart of everything we do.
As a co-incubated organisation, developed with and for baby banks, strong experience of effective collaboration and understanding of the issues that baby banks are addressing, and facing themselves, is fundamental.
You will oversee all communications activity across BBA, line manage the Communications Manager and task manage the Communications and Projects Officer, and build a small but high-impact communications function from the ground up within a resource-constrained, fast-moving organisation. Collaborating with teams at BBA’s incubating partners, Save the Children and Purposeful Ventures, will be key.
Please download the full job description on the Purposeful Ventures website.
Key Performance Outcomes
Strategy and Leadership
- Develop and deliver a clear, ambitious communications strategy aligned to BBA’s organisational OKRs, and with the experiences of baby banks at its heart
- Lead a focused awareness strategy utilising earned and owned media to significantly increase understanding of baby banks among priority audiences (including ABC1 women aged 35–55).
- Set, track and report against communications OKRs, providing clear insight to the Executive Lead and Venture Board.
- Support the Executive Lead to set the communications budget, making recommendations on limited resource allocation to effectively to maximise impact.
- Work closely with the Senior Community Lead and Partnerships & Fundraising Manager to integrate plans and maximise impact.
Messaging and Storytelling
- Ensure the voices and experiences of baby banks and the families they support are central to all communications, utilising data and case studies to define compelling messages.
- Use insight and evidence to test, refine and strengthen communications activity over time.
Partnerships and Influence
- Build and manage strategic, influential relationships with pro-bono and paid agencies and partners, in order to increase awareness.
- Leverage your networks to maximise earned and owned media opportunities.
- Support the BBA Partnerships & Fundraising Manager to develop effective strategic partnerships that will raise the profile of UK baby banks.
- Maintain strong working relationships with communications teams at Save the Children UK and Purposeful Ventures, collaborating on projects with shared outcomes for baby banks.
Press, Media and Digital
- Oversee proactive and reactive media activity in line with the communications strategy.
- Collaborate with Save the Children UK to explore and deliver brand ambassador opportunities.
- Support the development and delivery of an effective and engaging social media strategy.
- Ensure messaging is consistent, compelling and aligned across channels.
Brand Stewardship
- Champion and strengthen the BBA brand, ensuring clarity and consistency, and keeping baby banks at the heart of everything we do.
- Equip staff and partners with clear guidance on tone of voice, messaging and visual identity to communicate the brand effectively and accurately.
- Oversee the maintenance and development of brand assets, including the BBA website.
- Ensure all communications are developed through a strong DEI and accessibility lens.
Evaluation and Governance
- Lead on measuring communications impact and translating learning into action.
- Support the Executive Lead and Venture Board reporting with clear, timely and actionable updates.
Line Management and Leadership
- Line-manage the Communications Manager and support task management of the Projects & Communications Officer.
- Build a positive, motivating team culture with clear expectations and autonomy.
- Manage third-party contractors (e.g. creative, design, film, PR) with strong briefs and oversight.
About You
You are a senior communications leader who combines strategic clarity with a willingness to roll up your sleeves. You thrive in early-stage or start-up environments, are confident working with limited budgets, and know how to prioritise for impact.
You are collaborative, persuasive and credible, with a strong instinct for storytelling that centres lived experience. You are equally comfortable shaping strategy, managing stakeholders, and delivering hands-on communications work.
Above all, you are motivated by the impact that baby banks deliver to their communities, making sure that children have the essentials to thrive.
Benefits
- The opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme, where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to.
- 27 days annual leave plus bank holidays, increasing to 29 days after two years’ service, then to 30 days after three years’ service (pro rata for part-time employees).
- A flexible working culture that champions both impact and balance, combined with real flexibility to support your wellbeing, personal commitments and life outside work.
- A strong commitment to your growth, with support to help you excel professionally and advance your career.
- Access to discount schemes with leading retailers, leisure and travel brands, as well as companies local to our office.
- Access to an Employee Assistance Programme for information, support and counselling.
How to apply
Please follow the Apply link on our careers page to submit your CV and expression of interest.
The CV should be no longer than 2-sides of A4 and the expression of interest no longer than 400 words. In your expression of interest, please include an example of a communications initiative, campaign or partnership you have led that demonstrates your ability to deliver meaningful impact with constrained resources, in an early stage or start-up environment.
This is a UK-based post and applicants must be living in and have the right to work the UK; if applicable please detail your visa status in your covering email.
Equality and diversity matter to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.
Purposeful Ventures is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010.
Grade: 4
Hours: Full-time 37.5 hours per week (flexible working considered)
Position type: Permanent
Responsible to: Senior Brand Manager
Direct reports: None
Location: ShelterBox HQ, Truro, Cornwall
Travel: Ability to work away from home required. This may be UK or an in-country deployment in a content gathering role or representing ShelterBox.
ROLE PURPOSE:
As part of in an in-house brand and creative team this role will help plan, shoot, create and oversee the production of quality audience-led graphic design and multi-media content under the ShelterBox brand.
Working with the Senior Brand Manager and wider Brand and Content team, the successful candidate will deliver end-to-end projects to bring the brand alive and support our fundraising, communications and international teams to drive income, awareness and support successful user journeys.
The role will advise all ShelterBox teams to work within brand guidelines and enable teams to access and use assets and templates by maintaining accurate systems. They will also support wider development of a purpose-led brand, using insight and by building strong relationships with audience and channel owners.
WHO ARE WE LOOKING FOR?
Are you looking to join an in-house Brand and Content team? This role would suit someone who's keen to work across all areas of the organisation, championing brand guidelines and managing and delivering a wide range of creative projects under the ShelterBox brand.
You must be able to edit video and have a good knowledge graphic design and brand. It is a requirement of this role to have a working knowledge of Premier Pro, After Effects, Indesign and Illustrator, with experience across Adobe Creative Suite. You'll also be able to demonstrate great copywriting skills and have excellent attention to detail. The successful candidate will have experience in practical photography and film.
You will need to be able to plan and lead a shoot and confidently pick up a camera and capture ShelterBox footage and interviews in the UK and in the countries where we work. This role will, at times, be required to deploy in both major disasters and pro-active content trips - gathering content themselves and supporting external freelancers.
MAIN ROLE AND RESPONSIBILITIES:
Within this role you will be a great relationship builder working across a wide range of ShelterBox teams, external agencies, partners and freelancers.
A strategic thinker - able to work on multiple long and short project deadlines and prioritise to objectives.
Driven by audience needs - whether that's optimising creative in response to Digital Marketing data and insight or getting under the skin of key strategic funders to make the right content at the right time to drive objectives.
Experienced in working across fundraising and communications channels for both warm and cold audiences to drive income and awareness.
We are looking for a creative talent who can get to the core of ShelterBox's mission whilst remaining up to date with the detail, picking up new ideas and concepts easily. You'll understand the power of story in fundraising and communications, be self-motivated, with a can-do approach and be flexible in supporting the wider team.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Brand:
- Support and train the wider organisation to effectively create content within ShelterBox brand guidelines
- Support the continued development of an online brand hub
- Support the development of a purpose led brand. Help to develop and implement a brand strategy.
- Help drive brand and values led storytelling across the organisation driven priority audiences
- Position ethical storytelling as a central thread of the ShelterBox brand
Creative and content development:
Manage creative projects for key ShelterBox teams working across multi-media disciplines including video, scriptwriting and graphic design. Lead projects from creative brief stage through to asset delivery including all production. Responsible for core projects split across the team including warm and cold supporter journeys, evergreen and explainer content for digital optimisation, celebrity videos, philanthropy and partnerships, Rotary.
- Support the digital marketing strategy. Responsible for creating asset sets for Always On and time-framed campaigns. Work to tight deadlines and respond to agency and internal feedback to continually optimise creative.
- Support ShelterBox to develop our in-house creative approach. Facilitate workshops and creative exercises to ensure we create objective and audience led products.
- Support a review of design across the organisation and enable teams to design via templates.
- Support the development and re-fresh of templates for both design and video.
- Work with external agencies, freelancers and partners.
- Use audience insights to inform all plans and work with the insight team and others to measure success.
- Ensure all projects follow sign-off processes
Content gathering:
- Plan and lead shoots in the UK and in countries where ShelterBox works.
- Film a wide range of ShelterBox spokespeople including CEO, board members, programme staff, partners and high-level celebrity supporters both at an in-house studio or on location.
- Photograph and film events in the UK and overseas.
- Shoot and manage a bank of studio photography of ShelterBox aid items - responding to audience insight and channel requirements.
- Develop and deliver quality content training for ShelterBox staff
- Help to manage ShelterBox photography, sound and video equipment and studio
- Work closely with the ShelterBox operations team and partners to ensure we are gathering high-quality content across all our live deployments.
- Process and edit raw content from deployments - case studies, photos, video.
- Deploy to gather content or train partners - dependent on funding and strategic need. At times this may involve taking freelancers on agreed trips. Note: Deploying in major disasters or to partner organisations may involve operating within ERA areas so role will need to be HEAT trained.
- Interview and film communities affected by disaster
- Gather content to ShelterBox ethical guidelines.
Planning and team working
- Be an integral part of team planning
- Offer knowledge of best practice and innovations from other organisations and sectors.
- Support a measurement-based approach by contributing to monthly reporting as well as spotting trends and opportunities.
- Any other specific projects given by the Senior Brand manager.
The Marketing and Comms Manager will support the delivery of Ella’s integrated communications,
marketing and emerging advocacy work. This role will help to ensure Ella’s reaches and influences
external audiences effectively — raising awareness of the challenges faced by survivors,
strengthening Ella’s public profile, and increasing engagement with supporters, partners and the
wider public.
The postholder will lead our marketing and communications across digital channels, the website,
impact reporting and organisational campaigns and also play a lead role in developing and delivering
our advocacy and campaigning activity. This is a hands-on role for a keen marketer and strong
communicator motivated by social impact and ethical, survivor-centred storytelling.
Job Location: Hybrid (central London office at least 2 days per week)
Salary: £36,124 - £44,711 pro rata (depending on experience)
Working hours: 37.5 hours a week
Contract: Permanent in-house
Reporting to: Head of Fundraising
A basic Disclosure and Barring Service check will be undertaken. This post is restricted to women
due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the
Equality Act 2010 applies.
Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women
who have survived trafficking and sexual exploitation. Join us, and be a crucial part
of ensuring survivors have all they need to recover and build lives that are safe and
free.
2. You will work in a great place: We are a passionate, growing organisation. Of our
staff, 100% say they would recommend Ella’s as a place to work. As a team, we are
strong, women-led, authentic, professional, fun and supportive of one another.
Job description and person specification
This is a pivotal moment for Ella's communications. We need someone ready to take the reins
of our digital presence and drive our voice forward with confidence and creativity. You'll own our
communications channels day-to-day, shaping how we show up online, how we tell survivor stories
ethically and powerfully, and how we cut through to reach the audiences that matter.
This isn't about maintaining the status quo. We're looking for someone who can elevate our content,
grow our reach, and make Ella's unmissable across digital platforms. You'll lead the charge on
building our website into a stronger resource, creating content that moves people to action, and
ensuring our impact work translates into compelling stories that resonate with supporters, funders,
and the wider public.
The Marketing and Communications Manager will:
● Lead day-to-day communications delivery across all channels, working strategically with
the fundraising and frontline teams as well as Ella’s Directors to shape compelling messaging
and content that drives engagement and positions Ella's as a leading voice in the sector
● Drive awareness and supporter growth by aligning communications and advocacy efforts
with fundraising priorities, working with fundraising colleagues to build pipelines that convert
audiences into committed supporters
● Own and deliver key communications projects including website development, the
annual Impact Report, and organisational campaigns—from strategy through to execution,
ensuring quality, impact and measurable results
● Drive and shape communications and advocacy strategy, identifying opportunities to
amplify survivor voices, influence key audiences, and build Ella's profile as a thought leader
on trafficking and exploitation issues
Key Responsibilities
Integrated communications & Marketing
● Lead the delivery of Ella’s communications and marketing strategy across digital and offline
channels.
● Create clear, compelling and consistent content that reflects Ella’s values and brand.
● Lead communications projects such as website development, the annual Impact Report and
organisational campaigns.
● Maintain shared content calendars and planning tools to ensure joined-up delivery and
integrated communications.
Digital, Website & Social Media Content
● Create and manage content for Ella’s website, ensuring it remains current,
engaging and accessible.
● Plan and create social media content in collaboration with colleagues across the organisation.
● Monitor digital performance and engagement, using insights to improve reach and impact.
Programme, Impact & Ethical Storytelling
● Work with programme teams to gather stories, outcomes and insights in an ethical,
trauma-informed way.
● Develop case studies and impact content that demonstrate Ella’s work to funders, partners
and the public.
● Ensure survivor voices are represented respectfully, safely and with consent.
Stakeholder & External Communications
● Support communications with funders, partners, supporters and wider audiences (with
particular focus on supporting the development of our individual giving programme).
● Assist with press releases, briefings and external opportunities as required.
● Ensure messaging supports both awareness-raising and the development of Ella’s supporter
pipeline.
Advocacy and Campaigning
● Support the design and delivery of Ella’s advocacy and campaigning pilot activity focused on
2–3 priority issues affecting survivors.
● Develop accessible, survivor-centred messaging that highlights systemic barriers and
opportunities for change.
● Coordinate advocacy-related content across channels, including blogs, social media,
briefings and campaign materials.
● Work with colleagues to test, monitor and refine advocacy approaches during the pilot phase
● Help document learning and recommendations to inform the future development of a
permanent advocacy function.
Monitoring, Reporting and Good Practice:
● Track communications and campaign activity and contribute to internal reporting.
● Ensure all communications comply with safeguarding, data protection and accessibility
standards.
● Maintain organised records of content, assets and approvals.
Benefits
● Part of a small team, delivering a dynamic organisation changing women’s lives, supporting
and empowering them to build their futures.
● We are always developing and growing so you will have the opportunity to give direction and
vision to the work and to work alongside a committed team.
● 28 days holiday, plus bank holidays.
● Medicash health insurance
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Job title: Communications Manager
Reports to: Senior Manager, Team and Operations, RSTMH
Hours of work: Full time (this role is office based located near Russell Square and Chancery Lane, London)
Salary: £36,000 - £40,000 per annum, dependent on experience
Job type: Permanent
We are looking for a permanent and full-time member of staff to help develop and communicate RSTMH’s role within tropical medicine and global health. We need a passionate and creative communicator who can play a key role in meeting our communications objectives. This role is office-based in central London, with the option to work from home on Mondays.
RSTMH is a membership society formed in 1907, with around 1,800 members and Fellows in over 100 countries. We work to improve tropical medicine and global health by enabling and promoting research, sharing knowledge and convening networks through our members and Fellows and beyond. The Communications Manager will have the opportunity to develop and enhance RSTMH’s reputation as a credible and trusted voice in tropical medicine and global health.
This is a wide-ranging and exciting role. You will lead on implementing the organisation’s communications strategy, working with the leadership team to ensure it meets the aims of the wider RSTMH strategy. You’ll maintain and further develop the website and social media platforms, build links with media contacts, and source, commission and develop content. You’ll manage relationships with key suppliers, including website developers, strategic partners, digital media and creative agencies. You’ll also be responsible for delivering RSTMH’s newsletters to our members and Fellows, and global network of supporters.
We’re looking for someone ambitious and solutions-focused with a passion for communications to deliver creative and innovative content, and establish analytical systems to monitor our progress.
THE ROLE
- Implement RSTMH’s communications strategy, in line with the wider organisational goals – developing short- and long-term strategic plans
- Develop communication plans for all areas of RSTMH, working with department managers to execute
- Full ownership of the website, including content updating and monitoring for consistency and currency, managing any development work and integration with other systems
- Manage social media channels for RSTMH, and develop strategies to engage wider networks
- Accountable for our joint venture website, grow: including developing a strategy for updating and maintaining the listings and income generation through advertising and/or sponsored posts
- Commission, source, write, edit and proofread engaging and relevant content for the website and social media channels, providing editorial support as required and building a network of expert contributors
- Track engagement across media channels and email marketing, and produce monthly reports for leadership team showing activity
- Ensure RSTMH’s brand and editorial guidelines are maintained in all of the Society’s work, including all communications by the team
- Full responsibility for fortnightly newsletters for RSTMH members and Fellows, and monthly newsletters for non-members with strategies to convert non-members
- Create and maintain Society level communications calendar
- Monitor developments in global health and tropical medicine, especially in order to inform policy work with our Policy and Advocacy Committee
- Establish a network of media contacts for the Society to promote its work, signpost experts, and raise its own profile
- Represent RSTMH externally with key partners, at relevant conferences and industry events
- Support on income-generating activities across RSTMH, particularly new memberships, conversions, journal promotion and event marketing
- Establish and maintain systems to report and evaluate RSTMH’s digital platforms and activities
- Support key RSTMH spokespeople, including the Chief Executive, with media briefings, press releases and key messaging
- Fully manage the communications budget
- Responsibility for promotional materials including flyers, event signage, merchandise and handouts
- Working across all aspects of RSTMH communications
PERSON SPECIFICATION
Essential experience
- 5 years’ experience within a digital communication role
- 3 years’ experience developing and maintaining websites and social media for a campaign, cause or organisation
- Proven experience working in an editorial capacity, developing compelling copy for online audiences, with a varied portfolio of written work
- Experience of digital content creation, commissioning and management
- Proficiency in HTML newsletter creation, working to tight deadlines, collaborating with other departments, and using mail clients
- Experience of managing suppliers, partners and contributors
- Familiarity with design software for creating digital assets, such as Canva
- Knowledge of CRM databases
- Experience with digital advertising and promoted social media posts, analysing trends, reviewing efficacy, and adjusting campaigns in real time
- An understanding of the academic and research communities
Personal attributes
- Self-starter, able to work proactively and intuitively
- Work to varying timelines and prioritise own workload accordingly
- Passion for tropical medicine and global health
- Good team player, with an understanding of the challenges of working in a small team
- Resilience under pressure
- Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
- Ability to communicate with a range of people of different levels, disciplines and backgrounds
Desirable
- Knowledge of Mosaico and SparkPost for building HTML emails
- Experience running websites on Drupal 10
- Some experience using CiviCRM
- Existing network of experts in the tropical medicine and global health space
The deadline for this role is 5pm GMT 4th March.
Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us.
N.B. Applications submitted without a supporting statement may not be considered.
No agencies please.
Please send your CV and supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. Applications submitted without a supporting statement may not be considered.
Theatr Iolo are looking for a Marketing & Communications Manager to be responsible for devising and implementing all marketing, audience development and engagement strategies and campaigns for all aspects of the company’s work to deepen engagement and diversify our audience. If you share our passion for theatre, for nurturing imaginations and creating stories that will last a lifetime, we want to hear from you! This is a fantastic opportunity to join our team and build on our incredible history, shaping the company for the future.
If you’d like to apply for the post of Marketing & Communications Manager, we will ask you to complete an equal opportunities monitoring form and send us a copy of your CV and a letter of application We will also accept a BSL application or short video recording of less than 5 mins. We are looking forward to hearing why you are interested in this post, and what skills and experience you would bring to the company, referring to the job description and person specification.
The closing date for applications is noon on Friday 20 March 2026 and initial interviews will be held on Thursday 23 April 2026 in Cardiff. We will confirm receipt of your application by email.
Enriching the lives of children through memorable experiences that challenge the mind and stir the imagination.



The client requests no contact from agencies or media sales.
We are looking for a strategic, confident and values-driven leader with a strong track record in both fundraising and communications.
We have an exciting opportunity to join Bristol Animal Rescue Centre as Head of Fundraising and Communications (Maternity Cover).
Job title: Head of Fundraising and Communications (Maternity Cover)
Location: Bristol Animal Rescue Centre, 48-50 Albert Road, St Philips, Bristol BS2 0XA – occasional home-working may be possible subject to business requirements.
Contract: Fixed-term Contract, up to 12 months
Job type: Part-time
Hours per week: 28 hours per week (of a 35 hours pw FTE) to be worked during office hours (Monday – Friday 8am – 5pm). Occasional evening and weekend working for supporter and fundraising events and some trustee meetings for which TOIL will be agreed with the line manager.
Salary: £46k – £50k per annum, pro rata depending on experience (£36,800 – £40,000 actual for 28 hours per week)
About Us:
Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us.
About the role:
As Head of Fundraising and Communications, you will provide strategic leadership across all fundraising and communications activity. You will lead a multi-disciplinary team, ensuring integrated, impactful and compliant activity that grows income, enhances supporter experience and strengthens our brand and reputation.
As a key member of the senior leadership team, you will work closely with the CEO and Trustees, contributing to organisational strategy, governance and long-term planning.
This is a maternity cover position, expected to commence June 2026 for a maximum period of 12 months.
As the nature of this position involves responsibility for public money as well as daily access to sensitive financial and personal information the successful candidate will be required to undertake a Basic DBS check.
About you
We are looking for a strategic, confident and values-driven leader with a strong track record in both fundraising and communications.
- You will be an experienced and confident fundraising and communications professional with a strong track record of leading successful, multi-income stream fundraising programmes and delivering impactful marketing and communications activity.
- You will have proven experience of operating at a senior management level, with the ability to think and act strategically while also ensuring high-quality delivery across day-to-day activity. You will be an inspiring and supportive leader, with experience of motivating and developing teams to achieve ambitious targets and deliver excellent supporter experiences.
- You will bring strong financial and commercial awareness, with experience of setting and managing budgets and using data and insight to inform decision-making and improve performance. You will be confident managing risk, ensuring compliance, and working within regulatory frameworks relevant to fundraising, marketing and communications.
- You will be an excellent communicator, able to build productive relationships with a wide range of stakeholders including trustees, senior colleagues, funders, corporate partners, agencies and supporters. You will be highly organised, able to manage multiple priorities, and comfortable working in a fast-paced, changing environment.
- You will be committed to the values and mission of Bristol Animal Rescue Centre and motivated by the opportunity to make a meaningful impact for animal welfare.
Application closing date: Midnight on 1 March 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Bristol Animal Rescue Centre and Bristol A.R.C. are the working names for RSPCA Bristol & District Branch (a charity registered in England & Wales 205858) and the linked charity the Bristol Dogs and Cats Home (a charity registered in England & Wales 205858-1)
As a charity we try to minimise recruitment costs; if you have not heard from us within three weeks from the closing date of applications please assume that, on this occasion, your application has not been successful.
No agencies please.
Our mission is to ensure animals in need within our community receive the compassion, care and respect they deserve.
We’re looking for a creative and data-driven Senior Social Media Officer to take the lead on managing and evolving our social media presence across multiple channels. You’ll work closely with colleagues across our global teams to bring our brand to life online — raising awareness, driving engagement, and helping us tell powerful stories of change.
This role sits within our Brand & Communications team. You’ll be responsible for managing digital communities, creating compelling content, spotting trends, and using data insights to optimise our performance. You’ll also play a vital role in building capacity across the organisation, helping others to use social media in a way that’s consistent, impactful, and aligned with our global objectives.
Accountabilities
- Lead the development and delivery of our social media strategy, ensuring alignment with broader communications goals.
- Manage our global social media channels and digital communities — engaging followers, responding to queries, and growing our reach.
- Create and coordinate engaging, platform-appropriate content — including graphics, video, and storytelling.
- Analyse and report on performance, using insights to inform strategy and day-to-day decisions.
- Stay ahead of trends, spotting new opportunities for engagement and innovation.
- Support colleagues and partners with expert advice, toolkits, and training to strengthen their own social media activity.
- Contribute to integrated campaigns, helping us amplify fundraising and other strategic profiling efforts (e.g. influencing, thought leadership, etc).
(Please see the Recruitment Pack on our careers page for full accountabilities details)
About you
You are an experienced and dynamic digital communications professional with a proven track record in developing and executing social media strategies that deliver demonstrable impact. Your exceptional communication skills enable you to collaborate effectively with diverse stakeholders, showing persuasive leadership to foster a culture of creativity and innovation rooted in data-backed insights and strategic brand building.
You are passionate about social justice, sustainable development, and climate resilience, and understand the power of social media to galvanise audiences and achieve organisational objectives. You’re curious, collaborative, and confident in your expertise, and feel equally comfortable rolling up your sleeves to create content or digging into analytics to continuously optimise performance.
You stay informed about emerging digital innovations, always seeking new ways to elevate Practical Action’s work and profile.
You’ll bring:
- Proven experience in social media strategy and management (experience in the INGO or development sector a plus).
- Excellent knowledge of key platforms (LinkedIn, Instagram, YouTube, etc.) strengths and opportunities, and how to get the most out of them.
- Strong storytelling skills and experience creating multimedia content, with grounded confidence to adapt master narratives and campaigns to diverse audiences.
- Spotless attention to detail and commitment to the development of high-quality outputs aligned with the organisation’s strategic objectives.
- Solid grasp of digital analytics, social listening tools, and the ability to translate data into insights, creating accessible reports and actionable recommendations.
- Continuous curiosity and understanding of current digital trends, best practices, and emerging platforms.
- Ability to work with and mentor a diverse array of colleagues from different backgrounds and cultures at all levels and experience.
- An inclusive, respectful, and collaborative mindset is a must.
Bonus if you have:
- Experience using project management tools like Mondaycom and Miro
- Comfortability using creative platforms like Canva and Adobe Creative Cloud
Our vision is for a world that works better for everyone. We believe where there’s action, there’s hope.
The client requests no contact from agencies or media sales.
The Videographer and Photographer role sits within the Brand team. This role captures and edits high-quality video and photography to produce marketing, fundraising and brand assets for the organisation - working independently or collaboratively across multi-team projects.
Overall objectives:
- Create visual assets for our brand portfolio and for marketing materials, working closely with the Creative Manager.
- Support departments with video and photography needs, including Income Generation. This includes assisting partners and external creative agencies and production companies with on-site shoots and coordinating with Operations teams as needed.
- Work collaboratively with the Brand team on large or multi-team projects leading on technical video and photography production.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym membership and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 1st March 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Date(s):
First round (online) - 11th March 2026
Second round (in person) - 18th March 2026
For full details on the role, please download the recruitment pack from our Careers website.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Location: Farringdon, London (Hybrid)
Salary: £35,000 per annum
Contract: Two Years Fixed Term, Full-time (35hours/week)
Closing date: Tuesday 24 February
About St John International
St John International connects and supports 44 St John Establishments around the world — a global family committed to saving lives and building resilient communities through first aid, healthcare, and humanitarian support.
We are entering an exciting new chapter: developing our fundraising arm, expanding into new audiences, and working more closely than ever to tell our shared story as one global movement. It’s a moment of transformation and opportunity — and we’re looking for someone who can help us share that story with the world.
About the Role
We are looking for a Social Media and Engagement Officer with a genuine passion for conversation, connection, and community. This is not a broadcasting role — it’s about dialogue. You’ll be the voice of St John International across our social media channels, engaging with audiences in real time, responding thoughtfully to emerging conversations, and finding opportunities to amplify our work and our people.
You’ll help us grow beyond our traditional audiences, reaching new spaces and communities, and positioning St John International as a global leader in first aid and humanitarian service. You’ll work closely with the Communications Team to bring our quarterly communications strategies to life and ensure every post, comment, and interaction reflects our shared purpose and values.
The role reports to the Director of Communications and works closely with colleagues in the Fundraising Team and our network of international communicators across 44 St John Establishments.
Key Responsibilities
-
Act as the first point of contact for St John International’s social media communities, responding to comments, messages, and discussions in a timely, engaging, and brand-aligned way.
-
Serve as a guardian of our brand voice — confident, compassionate, and inclusive — ensuring all communications reflect our global values.
-
Identify and nurture opportunities for meaningful engagement across LinkedIn, Instagram, Facebook, and emerging platforms.
-
Collaborate with the Communications Team to plan and execute content that supports quarterly communications strategies.
-
Monitor conversations about St John and related sectors, identifying trends, opportunities for thought leadership, and potential risks.
-
Support and elevate St John’s network of expert speakers, identifying new digital and offline platforms to showcase their expertise with broader audiences.
-
Work closely with colleagues across Establishments to gather stories, visuals, and insights that highlight our global impact.
-
Ensure all content and engagement reflect an understanding of cultural diversity, political sensitivity, and our international context.
-
Use social media analytics tools to monitor performance, report on engagement growth and sentiment, and provide insights to inform future strategy.
-
Occasionally attend events or workshops (in the UK or abroad) to capture stories and build relationships with partners.
About You
-
You’re a natural communicator who thrives on genuine interaction and knows how to build rapport online.
-
You have a strong grasp of brand voice and can adapt tone and messaging to suit different audiences and contexts.
-
You’re curious and empathetic — able to navigate complex or conflicting information and find clarity in nuance.
-
You’re globally minded, culturally sensitive, and politically aware, with a good understanding of how narratives play differently across international regions.
-
You have demonstrable experience managing social media channels for an organisation, ideally with an international, humanitarian, or non-profit focus.
-
You’re proactive and creative, with an eye for storytelling and a commitment to continuous improvement.
-
You can confidently use analytics tools to measure and interpret social media performance.
-
Experience with tools such as Meta Business Suite, MailChimp, or similar is desirable.
-
Familiarity with Canva or Adobe Creative Suite would be an advantage but is not essential.
-
As our platforms develop, we’d love for you to be confident in short-form video editing. This would include turning raw footage from our St John Establishments or events into usable content for Reels, Shorts and LinkedIn videos. On the job training for this can be provided if needed.
What We Offer
-
A collaborative, values-driven environment within a global organisation making a real difference.
-
The chance to shape and elevate St John International’s voice as we grow our global profile.
-
Hybrid working arrangements, with at least two days of your week in our Farringdon office.
-
Professional development opportunities and access to a global network of communicators.
-
The opportunity to see your work directly contribute to life-saving impact around the world.
Inclusion and Diversity
St John International is committed to diversity, equity, and inclusion. We welcome applicants from all backgrounds and encourage those with lived experience in international, humanitarian, or community-based work to apply.
We want to hear from all interested candidates, and to be considered for the position please submit a short cover letter along with your CV, outlining why you're right for the role. Interviews will be held w/c 9th March.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Individual Giving Officer
• Department: Fundraising
• Reports to: Head of Fundraising
• Responsible for: Individual Giving
• Working Hours: 23.25 hours per week. 15-month contract
1. Purpose of the Role
• Working with the Head of Fundraising develop programmes for the recruitment and retention of individual supporters.
• Maximise income across channels including direct mail, email, social media. Working with other team members to deliver this.
• Grow income stream from individual giving products such as appeals, raffles, lotteries and other individual giving products, such as our Pet Pen Sponsorship.
• Develop budgets and business plans and contribute to fundraising strategy.
• Manage and optimise supporter experience for retention, engagement, and cross-marketing.
• Analyse appeal results for continual improvement.
2. Principle Tasks
• Oversee the annual individual giving fundraising calendar and campaigns from start to finish.
• Plan and manage direct marketing and digital appeals, including supplier coordination.
• Conduct market research and maintain awareness of trends to inform innovation.
• Prepare budgets and monitor performance.
• Develop donor recruitment campaigns.
• Develop supporter journeys.
• Develop warm programmes.
• Write fundraising copy, providing guidance on design to artworkers. Work with local studio artists and internal staff to produce final materials.
• Coordinate with PR, comms, and other departments on campaign messaging and execution.
• Analyse campaign performance and produce evaluation insights.
• Ensure compliance with GDPR, Data Protection law, DMA, and fundraising codes of practice.
3. Knowledge, Skills & Experience
• Essential:
o Direct marketing and digital fundraising experience.
o CRM usage for data extract and reporting.
o Data management.
o Campaign brief writing.
o Fundraising copywriting ability.
o An understanding of effective fundraising design.
o Knowledge of effective appeals, charity gaming, donor stewardship, and individual giving products.
o Supporter acquisition, retention and development.
o GDPR.
4. Competencies
• Planning and decision-making skills.
• Creativity and forward-thinking.
• Task focus, prioritisation, and problem-solving.
• Collaboration with team.
• Project management.
• Excellent Microsoft package skills.
• Strong written/verbal communication and analytical skills.
5. Additional Info
• Willingness to occasionally work evenings or weekends if needed as part of the wider Fundraising team activities.
• Driving licence.
• Work in office 3 days per week. Some home working will be allowed as needed.