Brand and communications officer jobs

Join our growing team in a varied role supporting reporting, onboarding, quality assurance and service development, helping us deliver an exceptional experience tothe UK's leading charities.

The Opportunity

At Social AF, we’re proud to be one of the UK’s leading social media moderation agencies for the third sector. Working with some of the biggest household names, we support regional, national and international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.

From community management to supporter experience, we’ve helped our charity partners raise over £40 million. As our reputation and client base continue to grow, we’re seeking a Social Media Operations Officer to support the day-to-day delivery and ongoing development of our Social Media Moderation service.

Role overview

This role will play a vital part in ensuring our charity partners receive a high-quality, insight-led service while providing additional support to our team of moderators and Team Leaders.

The successful candidate will work closely with the Social Media Moderation Manager and wider leadership team to support operational delivery, reporting, onboarding, quality assurance, and administrative processes across our portfolio of charity accounts.

The role would suit an organised, proactive individual with strong attention to detail, excellent written communication skills, and a genuine passion for supporting charities and online communities.

Key Responsibilities

Reporting and insights

• Produce weekly, fortnightly, monthly, and campaign reports for charity partners.

• Collect and analyse moderation data across accounts, including response rates, hidden content, escalations and key themes.

• Gather standout comments, community feedback and examples of positive engagement for inclusion within reports.

• Support the development of benchmarking documents and trend analysis across accounts.

• Prepare meeting notes and action logs following account meetings.

Moderator support

• Assist with onboarding new moderators, including arranging inductions and sharing key documentation.

• Support the creation and maintenance of moderator handbooks and guidance documents.

• Identify recurring learning themes and help coordinate quality assurance and development activity.

• Work alongside Team Leaders to ensure they - and moderators - have the information and resources needed to deliver excellent moderation.

Account administration

• Support the onboarding of new charity partners, including helping to create and maintain moderation packs.

• Keep account guidance documents, FAQs, escalation processes, and key contact information up to date.

• Assist with meeting preparation, minute-taking and action tracking.

• Ownership of rota administration and maintain awareness of moderator availability.

• Coordinate internal documentation and process improvements.

Service development

• Contribute ideas to improve the efficiency and effectiveness of the Social Media Moderation service.

• Support the creation of internal resources, templates and standard operating procedures.

• Assist with projects aimed at enhancing moderator wellbeing, training, and development.

• Shadow account management activities with opportunities for future progression within the agency.

Progression opportunities

The role offers opportunities to develop skills in account management, client relationships, moderation strategy, reporting, training and service development, with the potential to take ownership of selected charity accounts in the future. As a growing agency, new opportunities and responsibilities naturally emerge, offering scope for progression for those who are proactive, demonstrate initiative and consistently deliver excellent work.

Why this role matters
Good ideas, strong evidence and inspiring stories only create change if the right people understand and act on them. This role exists to ensure that the case for physical activity reaches the right people, in the right way, at the right time, and that it moves them to act. You’ll develop compelling narratives grounded in insight, evidence, and behavioural science, helping partners across the system create greater impact and supporting Yorkshire  Sport Foundation in leading and influencing far beyond its own boundaries.

Responsibilities
Strategic comms leadership
• Develop and lead a long-term strategic marketing andcommunications approach aligned to our Active Partnership role
and Sport England priorities
• Use behavioural science, audience insight and evidence to shapehow the system understands physical activity and inequality
• Identify the beliefs, motivations and barriers of key audiences anddesign communications that influence action
• Ensure all communications activities support YSF to influencestrategic stakeholders
• Advise the organisation on how messaging can support policy, investment and system change
• Develop Yorkshire Sport Foundation’s reputation as a trusted strategic voice

Influence & stakeholder engagement
• Shape communications that influence policy, investment and practice across local authorities, health and education systems
• Support senior leaders to land key messages with senior stakeholders
• Equip partners with messaging that helps them to demonstrate and amplify the impact they make
• Translate complex insight and evaluation into clear narratives and messages
Insight-led communications
• Embed audience insight and behavioural science into messaging
• Combine data, evaluation and lived experience to demonstrate impact whilst ensuring communications reflect communities
authentically
• Build a learning approach to testing, adapting and improving messaging effectiveness

Organisational leadership
• Lead and develop the strategic marketing and communications function
• Set standards for when communications activity should, and should not, happen
• Maintain humility while strengthening clarity of impact and purpose

Channels & delivery
• Plan and deliver integrated marketing and communications campaigns across digital, media, content and internal channels, ensuring activity aligns with organisational objectives and brand standards
• Produce and oversee high-quality content (copy, press materials, web, social, email and collateral) while coordinating agencies, suppliers and internal stakeholders to meet deadlines and budgets.
• Monitor performance using analytics and insight, report on outcomes and continuously optimise campaigns and messaging to improve engagement and reach.
Other
• To lead on YSF public affairs and policy work in partnership with the CEO
• Strategic comms planning with the Active Partnership National Organisation and other leading Active Partnerships ensuring consistency of messaging across England
• To support the marketing of events across Yorkshire
• To work flexibly to respond to changing organisational requirements and carry out any other duties which may arise from
time to time
• To follow policies and procedures in relation to other matters, e.g.Health and safety, safeguarding, GDPR, financial procedures, etc.

What we’re looking for
We know great candidates rarely tick every box. If you have strongskills across most of the areas below and believe you can add value, we’d love to hear from you.
• Skills in both operational and strategic marketing and communications
• Ability to influence policy, investment or organisational behaviours
• Ability to design and deliver communications strategies that change decisions
• Skills in translating evidence and insight into persuasive narratives
• Understanding of behavioural science and audience-centred communications
• Able to operate with credibility and humility in partnership environments
• Comfortable working where success means others receive recognition
• Strategic thinker who challenges activities that lack purpose
• Commitment to reducing inequalities
• Strategic narrative and messaging development skills
• Senior stakeholder influencing and facilitation skills
• Ability to simplify complex evidence and communicate in engaging ways
• Leadership and team development skills

Other
• Ability to travel independently around West Yorkshire and South Yorkshire.
• Ability and willingness to work to our organisational values

Please make sure you demonstrate your ability to meet therequirements of the job by giving clear, concise examples of how you meet each of the requirements in the What We’re Looking For section of the job description.

We recognise and welcome our responsibility to remove any barriers in our Recruitment and Selection process for disabled people. We have tried to do this, but if you have a disability and identify any barriers in the job description or employee specification, please tell us of these in your application. We are committed to making reasonable adjustments
to the job wherever possible and it would help us to know your needs to do this.

We are looking for a creative, strategic, and community-minded digital content creator & storyteller to increase our reach, elevate our voice, engage our community, and clearly communicate our value proposition. This role involves owning the end-to-end execution of our monthly member newsletter and driving growth and engagement across our social media channels and website.

Joining the NNA means using your creativity to shine a light on neonatal nursing across the UK. We’re a small, committed team with a big national role. Your work will help strengthen the voice, visibility and impact of the neonatal nursing profession.

If you love connecting with people and creating emotive, high-performing stories, we want to hear from you.

This is a remote role, with some travel to meetings and events. We offer flexible working arrangements.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

The Digital Marketing team at Mind is looking for a Senior Digital Marketing Officer to lead our paid search strategy across Google and Microsoft, with support requirements for wider digital marketing activity including paid social output.

Mind's new strategy focuses on creating the most positive engagement experience for our supporters across our digital channels.

This role will have a special focus on transforming our paid search output across both Fundraising and Branded communications, to deliver increased revenue and brand awareness outcomes.

Key duties and responsibilities

This is a fantastic opportunity for someone who specialises in paid search that wants to make their mark on our strategy through new ideas and innovation.

You will have a general passion for digital marketing and understand how to use best practice to meet our goals.

You will be great at thinking up new ideas, with the drive and organisation to bring them to life.

This is a fixed-term contract role for 18 months with the possibility to extend. If London or Cardiff based, this is a hybrid role with 2 days a week in the office. We will also consider homeworking arrangements for the right candidate.

This role will require a DBS check.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

Due to the expected high level of interest in this opportunity, we reserve the right to close this vacancy earlier than the advertised closing date and without notice once a sufficient number of applications has been received. Applications will be reviewed on a rolling basis and we strongly encourage early submission to avoid disappointment.

The Senior Marketing Officer is responsible for planning, delivering and evaluating the charity's day-to-day marketing activity, campaigns and fundraising appeals to support the delivery of the charity's strategic objectives and income targets. 

The post holder will have excellent project management and communication skills, be highly organised and demonstrate exceptional attention to detail. They will work collaboratively across teams to deliver high-quality marketing activity that engages supporters, strengthens both charity brands and drives fundraising performance. 

The role is a 12-month FTC, with the potential to become permanent, and is primarily based at the charity’s head office at Birmingham Children’s Hospital, with the requirement to also occasionally work from Birmingham Women’s Hospital alongside some remote and out of hours working. 

The Senior Marketing Officer plays a key role in delivering successful fundraising products and offline marketing campaigns which increase public awareness of both charities, strengthen brand identity, grow supporter engagement and maximise income. 

This is a hands-on role suited to an ambitious marketing professional who thrives in a fast-paced environment and enjoys managing multiple projects simultaneously. 

Your skills and passion will see you: 

Plan, deliver and evaluate day-to-day fundraising campaigns and products alongside the Marketing Manager, maximising reach, supporter engagement, brand advocacy and income generation.

Support the development, delivery and evaluation of major fundraising campaigns and appeals alongside the Marketing Manager, ensuring they maximise engagement, stand out from competitors and drive income. 

• Act as a brand champion for both charities, providing internal and external guidance on brand identity, messaging and the application of brand guidelines across all marketing materials. 
• Drive marketing innovation by collaborating with colleagues across the charity to develop, deliver and evaluate new campaigns and fundraising products, ensuring they meet agreed objectives and attract and retain target audiences.
• Produce and manage creative briefs for external agencies, while overseeing the internal creative briefing process to ensure projects are prioritised, scheduled and delivered on time and within budget. 
• Manage ad hoc design requests using Adobe InDesign, Photoshop and Canva, ensuring all assets meet brand standards and organisational requirements. 
• Represent Marketing on cross-departmental project groups, ensuring donor stewardship is maximised across campaigns and that all marketing materials are approved in line with brand guidelines, key messages and strategic direction. 
• Work closely with the PR team to develop and maintain a high-quality case study database, ensuring appropriate consent, confidentiality and safeguarding procedures are followed. 
• Analyse marketing performance against agreed KPIs, preparing reports and recommendations to inform future activity and drive continuous improvement. 
• Coordinate supporter surveys and focus groups to gather insight, evaluate marketing effectiveness and inform the development of new fundraising products and campaigns, working collaboratively with the wider Marketing and Communications team.

What we offer: 

• Flexible and hybrid working to support work-life balance
• Generous annual leave entitlement with additional leave for long service  
• Enhanced sick pay 
• Enhanced Maternity Pay 
• Employee Assistance Program and Lifestyle Savings
• Free flu jabs 
• Cycle to work scheme 
• Charity events throughout the year 
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 
• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet all or part of the criteria for the role, making clear why you would like to be considered for it. 

Mindfulness and nature retreat centre needs a (mindful) Marketing & Comms Manager!

Salary is £38,025 pro rata for 3 or 4 days per week (22.5hrs to 30hrs pw, £22,815 - £30,420) 

We need a skilled, creative, enthusiastic marketeer, with proven digital marketing experience, to take the Trust’s marketing and communications to the next level.

We are a registered charity caring for the historic Grade I-listed Sharpham House and Estate on the banks of the River Dart near to Totnes.

At the heart of the Sharpham Trust ethos is our desire to build a more mindful, compassionate and environmentally sustainable world. We connect over 3,000 people annually with nature and foster mindfulness and well-being through our programme of retreats, mindfulness courses, public events, outdoor learning and the arts.

In recent years the Trust has greatly expanded its activities, integrating and increasing the scope of our work. Our estate now embraces various retreat centres, operating all year round, together with online offers, serving a wide range of audiences and interests. 

Our marketing and communications are founded upon a desire to build lasting authentic relationships with our participants and to expand the range and number of people we engage. 

Over the last two years we have been reviewing our marketing and communications and increased the staffing resources dedicated to this area. We have worked with an external consultant and we are currently introducing a new Customer Relationship Management System (Zoho CRM), so that we are better able to understand our users and tailor our communications to be effective. 

The Marketing and Communications Manager will line manage the Communications Officer and be supported by colleagues across the Trust who are responsible for: programming, finance, bookings, health and safety, property management, gardening and catering. 

This is not a fully remote working role because we need the successful candidate to attend Sharpham at least part of each week so they can interact with colleagues. 

All staff benefit from being part of the community at The Trust, an organisation which is working to create a more mindful, compassionate and sustainable world. Set in a beautiful landscape, with a warm and friendly team, a track record of success and an imaginative approach to the future, there can be few better environments to work in than at Sharpham. 

About you 

This is a role for someone who can see the bigger picture and is able to prioritise the best use of our resources by creating effective strategies to target, engage and develop specific audiences. 

To do this you will need to be confident in the digital realm, with an understanding of proven digital marketing techniques and experience with using customer data to tailor marketing priorities. 

You will need excellent communication skills and the ability to work on your own initiative, as part of a collaborative team. 

Most of all you will have a passion for communicating with people and be able to manage multiple priorities and always achieve high standards.

Join Challengers as their new Head of Fundraising and Advocacy and help make it possible for every disabled child and young person to play and have fun, without limits.

Location: Hybrid / Guilford (3 days per week in office)

Applications close: 9 a.m. Monday 10th August 2026

About Challengers

For almost 50 years, Challengers has been transforming the lives of disabled children and young people through inclusive play. We break down barriers, reduce isolation, support families, and provide respite and community when it’s needed most.

Nearly 1 in 5 children has a SEND need, yet many are excluded from school, play and community life, lacking safe spaces to connect and belong. This leads to isolation for children and intense pressure on families. Children become isolated, missing out on vital opportunities to develop confidence, friendship and independence. Parents are facing exhaustion, declining mental health and often being forced to give up work.

Challengers exists to break this cycle, creating inclusive, community-based spaces and providing services where disabled children and their families are supported. From play and youth schemes to family days and parent carer training and three alternative provision sites, our work tackles inclusion at its root by focusing on belonging, connection and dignity.

About the role

As the Head of Fundraising and Advocacy, you will develop and deliver integrated strategies to connect our story, audiences and funding opportunities, driving an increase in brand awareness and voluntary income. This is a senior leadership role, reporting to the CEO and sitting on the senior leadership team (SLT).

The role combines strategic leadership, high-level communications expertise and fundraising innovation to maximise impact and sustainability.

Who we are looking for

We seek an ambitious and collaborative fundraising leader who combines strategic vision with a practical, hands-on approach to delivery. You’ll be an inspiring communicator, engaging team leader, adept at engaging stakeholders and building trusted multi-year relationships that translate into meaningful income growth and organisational impact.

You’ll bring a strong track record of developing and delivering successful fundraising strategies across multiple income streams, alongside experience of contributing at a senior leadership level.

You’ll embrace change with resilience, identify opportunities where others see challenges and work collaboratively across fundraising, communications and the wider organisation to maximise impact.

Ultimately, we’re looking for someone who is driven by purpose, excited by opportunity and ready to help shape the next stage of our fundraising journey.

Please click on the link to be redirected to the Peridot Partners website, where you will find full details of the role and how to apply.

Applications for this role close at 9 a.m. Monday 10th August 2026.

Could you be the right person to take Pivot forward into the next exciting chapter?

Managing Director
Salary: Circa £45,000 (negotiable)
Hours: 30–37 hours per week (flexible)
Contract: Permanent
Location: London, Hybrid working available.

Pivot is a jewellery-sector social enterprise on the cusp of becoming a registered charity.

We use jewellery-making and the creative industries to transform the lives of those experiencing homelessness who face barriers to employment, education, or social inclusion.

We're looking for a leader who will shape Pivot's future, culture, and long-term impact.

Working closely with our Board of Trustees, you'll:

• Develop our contracts, partnerships and trading income
• Develop a commercial strategy for our products and services, from jewellery commissions to training
• Work alongside our grant and trust fundraiser to build our funding pipeline
• Cultivate relationships across the jewellery, craft, and creative industries
• Lead impactful, inclusive programmes for young people alongside our delivery team
• Establish Pivot as a registered charity, leading on finances, policies, and governance

You'll bring senior leadership experience in the charity, social enterprise, or creative sectors, a track record in fundraising or income generation, and ideally connections within the jewellery, craft, or creative industries would be desirable but not essential. Above all, you'll share our commitment to using creativity to transform lives, with the entrepreneurial drive to build something new and lasting.

Pivot launched in 2020, we've been dedicated to creating beautiful pieces of jewellery that not only tell a story but also make a positive impact.  We’re moving to charitable status to provide more stability, working from an established foundation, we hope to increase our social impact, growing our programme delivery.

Closing date: Thursday 23rd July at Midnight

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

Pivot is an equal opportunities employer. We actively encourage applications from individuals with lived experience relevant to our work, including those from the communities we serve.

No agencies please.

A fantastic opportunity to help shape the future of The Royal Marsden Cancer Charity's brand at a pivotal moment.

About us 

The Royal Marsden Cancer Charity exists to improve the lives of people affected by cancer—at The Royal Marsden and far beyond.

We fund world-leading research, cutting-edge equipment, and groundbreaking treatment that helps transform care for cancer patients in the UK and across the world. By supporting one of the world’s leading cancer centres, we play a vital role in developing new treatments and improving outcomes for patients everywhere.

Following a period of significant growth, we are now entering an exciting new phase—expanding our impact, strengthening supporter relationships, and investing in the future of cancer care. 

About the role 

You'll play a key role in the development and implementation of our upcoming brand refresh to drive awareness of our work on a national scale, raising vital funds to improve the lives of thousands of people with cancer across the UK and globally.

Leading a small creative team, you'll combine strategic thinking with hands-on creative expertise to produce exceptional design, video and visual storytelling that brings our mission to life. The role sits within a larger Creative team that works across the Charity, The Royal Marsden NHS Foundation Trust and Private Care.

What you'll do

• Lead the creative development, design and production of high-quality, impactful marketing and communications materials across print, digital, photography and video channels for the Charity
• Be an active and influential member of the core Brand Refresh project group, delivering the project to time and budget, strengthening brand awareness, consistency and impact.
• Collaborate with colleagues across Fundraising, Marketing and Digital teams to produce effective marketing and communications which meet audience objectives, interpreting briefs and deliver creative solutions that achieve campaign objectives.
• Lead creative concepts from initial brief through to final delivery, presenting ideas confidently to stakeholders and translating feedback into exceptional outputs. Develop efficient creative briefing and workflow processes that support excellent project delivery.
• Run weekly design clinics to review all business as usual design and video outputs.
• Manage and develop the creative team, including the Designer and Video Producer, providing leadership, coaching and support.

About you

We're looking for a creative leader who combines outstanding design expertise with strong project management and people skills.

You'll bring:

• Significant experience developing and delivering high-quality creative campaigns and marketing communications.
• Experience leading creative projects from concept through to implementation and review.
• Proven experience managing and developing people.
• Strong strategic brand and design experience, with a keen eye for visual storytelling and brand consistency.
• Excellent knowledge of digital design, accessibility and print production.
• Experience using Adobe Creative Suite, including InDesign, Illustrator and Photoshop.
• An understanding of video production, with the ability to guide and support video-based projects.
• Exceptional communication and presentation skills, with the confidence to influence and collaborate with stakeholders at all levels.

Why join us?

This is a unique opportunity to help shape the creative direction of one of the UK's leading cancer charities during a period of ambitious growth and transformation.

You'll join a collaborative, supportive and talented team where your ideas and expertise will have a direct impact on fundraising success and, ultimately, patient outcomes.

We offer:

• The opportunity to contribute to pioneering cancer research and care.
• A creative, ambitious and values-driven culture.
• The chance to play a leading role in a major Charity brand refresh.
• Opportunities for professional development and growth.
• Flexible and hybrid working arrangements.
• 27 days annual leave plus bank holidays.
• Annual leave increasing with service.
• Generous pension scheme with up to 6% employer contributions.
• Life insurance.
• Enhanced maternity and adoption pay.
• Employee assistance programme.

Inclusion matters

We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from people of all backgrounds and lived experiences.  

Apply now

If you're an experienced creative professional looking to use your skills to make a meaningful difference to the lives of people affected by cancer, we'd love to hear from you.

ABOUT THE ROLE

The Fundraising and Marketing Assistant will play a pivotal part in advancing Off The Records (OTR) fundraising and marketing strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who ideally has previous charity experience, can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.

You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.

From a fundraising perspective, you will support our fundraising activities and ensure efficient administration using the ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.

This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with individuals, and using data to inform creative strategies, this could be the role for you.

JOB PURPOSE

The Fundraising and Marketing Assistant will play a key role in implementing OTR’s fundraising and marketing strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.

This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications. 

SPECIFIC ROLE DUTIES

Supporting the fundraising strategy

• Support OTR’s donor and community fundraiser stewardship, through excellent communication and effective relationship management.

• Support the implementation of fundraising communications across channels.

• Support with small to medium size trust and grant applications, including horizon scanning.

• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.

• Create engaging content and campaigns to drive income generation.

• Help build the small pool of regular donors.

 

Website and CRM maintenance

• Work with OTR’s Head of Fundraising, Administrative Team Leader and web developer to update and enhance the OTR website.

• Monitor website performance, user engagement and SEO trends, suggesting and

implementing improvements to enhance user experience and visibility.

• Ensure our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.

Social media

• Work collaboratively with the team, to contribute to OTR’s social media presence, by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.

• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.

• Regularly report on social media performance, using insights to inform future content and strategy.

• Utilise paid ads to support activity, where relevant.

Email marketing

• Manage the planning, creation, and delivery of OTR’s quaterly email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.

• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.

• Assist in the promotion of key OTR events.

• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.

• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.

Content creation

• With support from the Youth Participation Officer and Youth Board, create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.

• Develop multimedia content (for example, videos and graphics) to enhance OTR’s

communication methods and increase engagement.

• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.

Brand and tone of voice

• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,

maintaining a cohesive and recognisable identity across all platforms.

• Promote OTR as the leading place to turn to for support, ensuring that our content

reflects our professionalism, reputation and expertise.

Analytics and reporting

• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.

• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.

• Provide regular reports from the CRM and other online fundraising platforms to the

Head of Fundraising.

Promote

• Promote OTR as an exceptional and specialist charity.

Equality and diversity

• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.

• Observe all relevant law relating to equality of opportunities.

• Encourage a working atmosphere where everyone is treated with dignity and respect.

Any other duties

• The post-holder will work collaboratively with all OTR Trustees, staff and volunteers to provide a seamless service.

• Any other duties commensurate with the post.

Join Age UK Kensington and Chelsea at an exciting moment of growth as our new Fundraising Officer, where you’ll bring energy, creativity and initiative to a small team with big ambitions.

This is a varied and hands-on role within a small team. You will be confident building relationships with donors and supporters, supporting events and writing clear, persuasive fundraising content. You may already have experience across more than one fundraising area and will be keen to build your skills further in a broad fundraising role.

About us

We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.
As we look to the future, we’re focused on innovation, growth and lasting impact — building stronger partnerships, diversifying our income, and creating new ways to reach more people across our borough.

Take a look at the full job / person spec enclosed for a full breakdown of the role and responsibilities.

We will be interviewing on a rolling basis, so please avoid waiting until the advert closes before applying! We reserve the right to close the advert earlier than advertised.
Due to capacity we may not be able to respond to unsuccessful applications received. 

We look forward to hearing from you!

We are seeking a Digital Marketing Officer to join our Development and Communications directorate and contribute to the ICR’s digital marketing needs – in particular, to support fundraising across all digital touchpoints. The successful candidate will play a key role in producing and editing digital fundraising content for the ICR’s website and donation platform; creating content for digital ads, including writing copy, working on video briefs, and collating appropriate imagery; our email marketing by writing compelling copy, building templates and working with data.

Key Responsibilities

• Creating fundraising content for the ICR's website
• Developing effective digital supporter journeys
• Writing copy for email marketing
• Creating and optimising content for digital advertising

About You

We are looking for someone with experience in writing engaging copy for email marketing, social media and paid advertising, and have good knowledge of email marketing and digital platforms including Mailchimp, Google Search Ads, Ad Grants and Meta. 

The Role

What we're looking for

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.