Bridges to wellbeing administration volunteer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Description:
This role sits within our new Coproduction and Transformation Project
The role of the Co-Production Volunteer is central to the success of the Co-Production and Transformation and Engagement Project. Volunteers bring lived experience, local knowledge, and critical perspectives to support the redesign of mental health services, so they are inclusive, accessible, and rooted in the real needs of those who use them.
This role exists to ensure that service users, carers, and community members have a meaningful voice in shaping decisions that affect care delivery. Volunteers will work alongside professionals, clinical teams, and other stakeholders to challenge assumptions, identify gaps, highlight strengths, and co-create improvements. Whether drawing from personal experiences of mental health challenges, supporting someone through the system, or working in the community, volunteers act as equal partners in transformation. They help build bridges between professionals and service users, promote accountability, and encourage a culture of openness and innovation.
Through structured engagement such as workshops, advisory groups, feedback panels, and co-design activities, the Co-Production Volunteers will contribute to the long-term sustainability and responsiveness of mental health services. Their insights help ensure that care is not only clinically effective but also emotionally safe, culturally sensitive, and aligned with what matters most to the people it serves.
Main Tasks
· Attend monthly co-production workshops, steering groups, or feedback sessions
· Share personal and/or collective experiences to inform service transformation
· Provide administrative support- send and respond to emails, input information on our database
· Review materials and provide feedback (e.g., policies, pathways, information leaflets)
· Participate in recruitment panels, focus groups, and pilot testing where appropriate
· Help create accessible, inclusive spaces that welcome diverse voices
· Promote equality, dignity, and psychological safety within meetings
· Support evaluation activities and co-authoring of reports or recommendations
· Uphold HFEH Mind values and behaviours
We are looking for someone who:
· Has lived experience of mental health challenges
· Good communicator
· Passionate about improving NHS West London Mental Health services
· Are a non-judgmental and friendly individual
· Lived experience of mental health services (personal or as a carer/family member/community member)
· A commitment to improving mental health care and reducing stigma
· Willingness to share personal insights in a respectful and constructive way
· Openness to listen and engage with others from diverse backgrounds
· Ability to attend meetings and participate reliably (online or in person)
· Basic communication and interpersonal skills (speaking, listening, expressing views)
· Comfortable working as part of a group, including with professionals and other volunteers
· Respect for confidentiality and group boundaries
· Ability to reflect, ask questions, and provide feedback on ideas, documents or processes
· Interest in learning about co-production, service transformation or health improvement
· Respect for inclusion, anti-discrimination, and safeguarding practices
· Willingness to learn digital tools (such as Zoom or MS Teams) with support if needed
· An understanding of the local community context and the challenges people may face accessing care
Those from or have an interest in:
- Black and Minority Ethnic Communities
- Civic Responsibility and Communities
- Disability
- Employment, Education and Training
- Health and Social Care
- Homeless and Housing
What's in it for the Coproduction Volunteer?
Joining our Service User Network is a fantastic opportunity to get involved with a nationally recognized charity, whilst supporting positive changes within the NHS West London Trust. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organization. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.
Registered Charity
101 - 500
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The ethos of the Confidence Academy is very simple: Participants get their money back once they attend their selected fitness and wellbeing events. When you show up for your health, when you show up for yourself... your refund is your reward.
The Confidence Academy exists to make the tools of confidence-building — through improved nutrition, better mental and physical fitness, and community support — accessible to all, particularly to struggling and marginalised communities who often feel invisible or left behind. Health inequality is one of the biggest injustice of them all that we don't talk about yet our health is the sole foundation of our existence.
Who Created The Confidence Academy: The Academy is founded by a 37 year old refugee from Bangladesh, Rayhana Sultan. She is an ex-prisoner. This social enterprise was created after she was able to rebuild her life after prison, hospital detention and recovery through psychotherapy and a supportive community. She is now a finance manager working for the local government in the UK. Outside her day job, she is a model, a panel advisor for the charity Working Chance and now through the Confidence Academy, she wants other people to find the inspiration to turn their pain into power, stigma into strength.
The inception of this CIC is driven by the fact that nearly 60% of the UK population in 2023/24 were reported as obese or overweight. This is a national crisis in a context where our healthcare system is overstretched, support for mental health is not on par which can be exacerbated by health-related problems and an ageing population is awaiting us. Growing old or not being able to afford the regular gym in an era should not mean fitness services are inaccessible to you. So we are here to change it.
What's happening Next: We will begin rolling out weekend fitness and wellbeing activities shortly after New Year 2026, supported by online seminars, podcast-style discussions, and community “vox pop” features that amplify real voices and lived experiences around health, confidence, and inclusion. These activities will include group exercise sessions, nutrition and wellness education, mindset and resilience workshops, and confidence-building programmes designed to enhance both physical and mental wellbeing.
Purpose of the Role:
You will be the voice and bridge of The Confidence Academy — handling communications with councils, gyms, venues, and contractors. This role requires strong interpersonal skills, emotional intelligence, and a genuine passion for community wellbeing. You’ll work closely with other team members to bring creative and operational goals together.
Main Activities:
1. Communicate with local councils to secure community venues and spaces.
2. Contact gyms, instructors, and contractors to arrange hire of equipment and facilities.
3. Assist with email correspondence, partnership inquiries, and event logistics.
4. Maintain a contact log and follow up with potential partners or sponsors.
5. Work closely with other team members to align content and communication schedules.
6. Represent The Confidence Academy at community events or meetings where required.
7. Attend weekly team meetings (online or in-person depending on business needs).
8. Ensure all communication complies with GDPR and safeguarding principles.
Skills and Qualities:
1. Excellent communication and listening skills
2. Emotional intelligence and professionalism in dealing with partners
3. Organised, proactive, and dependable
4. Interest in fitness, health, and wellbeing
5. Comfortable speaking with local authorities, gyms, and community organisations
6. Willing to travel within London as needed
What you will get:
1. Induction and regular supervision with the Founder/Director
2. Informal guidance on partnership outreach, safeguarding, and data management
3. Informal training on health & safety and community engagement best practice
4. Office space may be provided for collaborative projects
5. Volunteering Certificate at the end of the completion of hours
6. Complimentary t-shirt/jacket and other freebies
7. Professional reference
8. Travel and meal expenses reimbursed up to £20
9. £50 in Amazon Gift Card when you help us deliver our first fitness session (our launch event) in the 2026 New Year
Equal Opportunities:
The Confidence Academy is committed to inclusion under the Equality Act 2010. We welcome volunteers from all backgrounds and provide reasonable adjustments where needed.
Status:
This is a voluntary role and does not create a contract of employment or entitlement to salary, benefits, or worker rights. Volunteers are free to withdraw at any time.
If you require any reasonable adjustment during interview, please mention it in your cover letter. Thank you.
The client requests no contact from agencies or media sales.