Briefing and account manager jobs

The Bishop of Sheffield is seeking to appoint a new Senior Personal Assistant. This is a high-profile and pivotal appointment, providing an exciting opportunity to work closely with the Bishop at the heart of the Diocese of Sheffield. We are looking for a dynamic, highly organised and proactive individual who thrives in a fast-paced environment, can manage competing priorities and work confidently with initiative and discretion. The role is predominantly office-based, with flexibility to work remotely at times, and is based in a friendly and busy office in a pleasant and beautiful environment. It requires someone who can work effectively and independently while being a collaborative and valued member of the wider Bishop's team.

For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving. 

By working for FEC, you will become part of a vibrant team living the Charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative. 

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Brief role description

The Management Accountant plays a key role in supporting the Director of Finance and Resources and Head of Finance by preparing management reports, undertaking financial analysis and ensuring accurate reconciliations, audits and compliance with policies. Working closely with directors, managers and the fundraising team, the role also contributes to the effective implementation and monitoring of funding streams, financial controls and reporting processes.

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Who we're looking for

We're looking for a qualified accountant (ACA, ACCA, CIMA or equivalent) with experience in management accounting, budgeting and financial reporting. You will have an analytical mindset, excellent attention to detail and the ability to turn financial information into clear, concise reports that support decision-making.

The successful candidate will have experience producing monthly management accounts, a good understanding of VAT and strong IT skills, including proficiency to Microsoft Office. You'll be able to manage competing priorities, work to deadlines and communicate effectively with colleagues and stakeholders at all levels.

Most importantly, you'll be a proactive team player who can work collaboratively, exercise discretion when handling sensitive information and contribute positively to a supportive and mission-driven organisation.

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Interested? Want to know more about the Charity? Check out our website.

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Eager to know more about the role? Have a look at the Job Description. 

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What's in it for you? Check out our Benefits.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by Monday, 16 August 2026.

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Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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#LI-DNI

As Payroll and Finance Manager, you will manage our Finance Department with particular focus on our payroll, pensions and treasury functions, ensuring the delivery of accurate information to our staff in order to minimise risk and maximise efficiency.

You will oversee payroll and pension services for UK and overseas staff, ensuring full compliance with PAYE, National Insurance and pension requirements, while providing guidance and support on payroll, tax and pension matters.

You will also manage all banking and treasury functions, ensuring payments are properly authorised, and funds are managed and invested effectively.

Additionally, you will:

- Ensure that overseas staff are on the correct tax (NT) code
- Make staff aware when they need to take independent financial advice
- Maintain the integrity of financial reporting, nominal ledger and costing structures
- Strengthen internal financial controls and monthly financial processes
- Manage and develop the Finance & Administration Officer

About You

To be considered as our Payroll and Finance Manager, you will need:

- Proven experience in a management role, including people and financial management
- Proven experience of charity accounting and SORP requirements
- Proven experience running payroll functions
- Proven experience running pension functions
- Experience preparing and managing budgets
- The ability to influence stakeholders at all levels within a complex organisation
- The ability to supervise, motivate and develop team members
- A degree, or equivalent qualification or experience
- A finance qualification
- A CIPP payroll qualification
 

This is a full time role but part time will be considered. 

Prospectus is excited to be supporting our client to find an Events Manger to join their team. This incredible children’s charity is dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK.

Established in 2005, the charity have a long-term track record of delivery in state schools and under-served communities, bringing best-in-the-game cricket programmes to young people who may not have had the chance. All their programmes are completely free for everyone involved, from schools and community groups to young people and their families. In order to sustain this, they need a fantastic Philanthropy fundraiser to grow income from the Major donor stream, in line with their new growth strategy. It’s an exciting time to join the team, as they try to reach their goal of reaching 1 million young people annually!

The Events Manager will be responsible for the project management of a full programme of events including cultivation dinners, annual awards, and major fundraising events at world-leading venues. You will broaden supporter networks and build a community of event supporters through networking, introductions, and working with the wider fundraising team to cross sell events and maximise income.

The charity are looking for someone with demonstrable experience of managing events in the charity sector. You will have a track record in generating income through an events portfolio and excellent account management and stewardship expertise.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Ariha Semontee at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
 

Women’s Inclusive Team (WIT)

Finance and Fundraising Manager

Salary: £35,000–£45,500 FTE, pro rata
Hours: 14–21 hours per week
Location: Bethnal Green / hybrid
Contract: Permanent, subject to funding and probation
Reports to: Chief Executive Officer

About WIT

Women’s Inclusive Team is a community-led charity in Tower Hamlets. We work with women, children, young people and families, particularly those from Black, Asian and minoritised communities, to improve wellbeing, widen opportunities and strengthen local voices.

About the role

We are looking for an experienced Finance and Fundraising Manager to join our Senior Management Team.

This is a senior, hands-on role combining charity finance with fundraising and income development. You will lead the finance function, strengthen controls and provide clear information to the CEO, trustees and senior managers.

You will also help grow and diversify income by managing WIT’s funding pipeline, identifying opportunities and contributing to strong applications, tenders, budgets and financial narratives.

Key responsibilities

• Lead the finance function using QuickBooks and Excel.
• Produce management accounts, cash-flow forecasts, budgets and reforecasts.
• Strengthen reconciliations, journals, salary allocations, debtor monitoring and year-end processes.
• Maintain a central funding pipeline covering needs, opportunities, deadlines and gaps.
• Lead or contribute to funding applications, tenders, contracts and partnership bids.
• Prepare budgets, financial narratives and full-cost recovery calculations.
• Build relationships with funders, commissioners and corporate partners.
• Oversee grant and contract finances, reporting deadlines and audit trails.
• Advise the CEO, trustees, managers and budget holders.
• Line manage the Finance Assistant and improve systems and workflows.

About you

You will have:

• Strong charity finance experience, including management accounts, cash-flow forecasting, budgeting, restricted funds and financial controls.
• Experience of month-end processes, reconciliations and debtor management.
• A successful fundraising track record across grants, tenders, commissioned contracts or partnership bids.
• Experience managing a funding pipeline.
• Confidence using QuickBooks and Excel.
• Knowledge of grant management, funder reporting and audit requirements.
• The ability to explain financial information clearly.
• Strong organisational, collaborative and line-management skills.

You do not need to have held an identical combined role, but you must show strong charity finance expertise alongside credible fundraising and income-development experience.

What we offer

Flexible part-time hours, hybrid working, a place on WIT’s Senior Management Team and the opportunity to help shape the future of a values-led community charity.

How to apply

Please submit your CV and brief responses to these questions. A covering letter is not required.

1. Why would you like to work for WIT, and what attracts you to this role? Maximum 250 words.
2. Give one example of a successful funding application, tender, contract or partnership bid you contributed to. Include your role, the amount sought or secured and the outcome. Maximum 350 words.
3. Give one example of how you used management accounts, budgets or cash-flow information to support a decision, address a risk or improve financial controls. Maximum 350 words.

Closing date: 27th August 2026. We may close early if we receive enough suitable applications, so early applications are encouraged.
Interview dates: To be confirmed.

Further competency questions will be explored at interview; no lengthy written task is planned.

Appointment is subject to satisfactory references, right-to-work evidence and pre-employment checks. A DBS check may be required.

WIT welcomes applications from a wide range of backgrounds and lived experiences.

Location: Home-based (applicants should be based in or near London)
Start date: 1 October 2026
Contract: Part-time freelance, minimum until 31 December 2027

About St Gregory's Foundation

St Gregory's Foundation (SGF) is a small UK charity that has been working alongside trusted partners in Eastern Europe for over 30 years. Through our long-term partnerships and grant-making, we support vulnerable children, young people and families to build brighter futures while encouraging local initiatives and sustainable solutions.

We are governed by a small Board of Trustees who are passionate about St Gregory's and the work we do. Day-to-day operations are managed by our Executive Secretary, who is the charity's only employee.

The role

We are looking for a suitable candidate, whether junior or experienced, to maintain our accounting and financial records and prepare our annual accounts.

The role includes maintaining and reconciling our QuickBooks accounts, processing bank transfers and payments, preparing financial and management reports for quarterly Board meetings, submitting Gift Aid claims, and preparing our annual accounts with the Reporting Accountant.

As a small charity, this is a varied role requiring someone who is organised, has an excellent eye for detail, is reliable, and is able to work independently while also being a good communicator and team player.

Main responsibilities

Monthly tasks

• Record day-to-day income and expenditure.
• Enter transactions into QuickBooks for our RBS accounts, including standing orders and CAF donations, and reconcile the accounts.
• Process bank transfers and payments.
• Arrange payment of invoices (held in OneDrive).
• Arrange payment for our freelance Online Communications Assistant.
• Arrange payment of the Executive Secretary's expenses.
• Attend brief remote meetings with the Executive Secretary and a member of the Board, as required, to discuss donations, donor records, QuickBooks entries and financial reports.
• Prepare financial and management reports for Board meetings (4–5 times a year).

Semi-annual and annual tasks

• Prepare and submit Gift Aid claims twice a year: after the financial year end (31 December) and after the end of the tax year (5 April). Ensure Gift Aid declarations are completed by eligible donors.
• Prepare the annual accounts with the Reporting Accountant (once a year).
• Prepare a budget review with the Executive Secretary (twice a year).

Key skills and experience

• Relevant accountancy or bookkeeping qualification and/or experience.
• Experience of preparing annual accounts and financial reports.
• Good working knowledge of Microsoft Office, particularly Excel.
• Excellent attention to detail.
• The ability to prioritise and manage your workload effectively.
• Experience of using QuickBooks would be an advantage.
• Knowledge of charity accounting would be an advantage.

Application instructions

Thank you for your interest in St Gregory's Foundation. We appreciate the time you have taken to apply.

Please submit your CV and a covering letter via CharityJob. We are unable to consider applications sent directly to St Gregory's Foundation. As we are a small charity with only one employee, we will only be able to contact shortlisted candidates invited for interview.

Please note that all candidates invited for interview will be asked to provide proof of their right to work in the UK.

Job title: Partnerships Manager

Responsible to: Director of Delivery, Innovation & quality (MindCHWF) & Senior Operations Manager (Turning Point)

Hours: 37.5 hours per week - Full-time

Salary: Starting salary is £ £46,448.13 PA at full time equivalent (P04-SP41) with scope to increase to £49,612.14 (P04-SP44)

Contract type: 31 March 2027 (with potential for extension)

Location: [102-110 Mare Street, Hackney] with working across locations in City & Hackney

Mind in the City, Hackney and Waltham Forest, working in partnership with Turning Point and Antidote, provide the City and Hackney Integrated Recovery Service (Substance Use).  The service is based in each of City and Hackney’s neighbourhoods in order to be accessible, local and inclusive.  A full integrated service will contribute to recovery, social inclusion and improving the quality of life of all our service users in the City of London and Hackney borough. A full integrated service, shaped by the community needs and voices of service users, carers, families, communities, all staff and volunteers will contribute to recovery, social inclusion and improving the quality of life of all our service users in the City of London and Hackney borough.

The service has three elements: Out There, Everywhere- specialist outreach, in reach and engagement, Building Blocks- low, medium and hi intensity support pathways, and Get Connected- building on our local, individual, and shared assets to provide recovery capital and peer support.

This role will connect the staff teams and service users to wellbeing opportunities within the local community. The role will promote the City & Hackney Recovery Service within the local community through events, social media and local community engagement. They will identify the needs of the client group and provide adequate support.

This role will lead on management of subcontractors, coordinate quarterly contract monitoring and build partnerships including commissioners, GPs, politicians, and other stakeholders to increase collaborative and effective service in City and Hackney’s neighbourhoods. The role will also lead to support MindCHWF’s policies and delivery in the blended service in order to provide efficient and high-quality service.

Job Role:

1. Nurture external partnerships across specific areas and being responsible for overseeing and ensuring all appropriate pathways are in place and reviewed

2. Maintain and enhance appropriate key relationships with statutory and VCS partners who co-locate/joint work with or refer into the service

3. Lead on expanding the partnership network on an ongoing basis by identifying opportunities to streamline delivery and maximise joint working

4. Work as part of the service-wide team developing recovery treatment services that are truly connected to the community

5. Lead on development and management of a broad range of internal and external partnerships including but not limited to, homelessness prevention, outreach, community development and engagement, peer mentoring

6. Take a lead role in supporting the teams to improve and adapt to changing demands

7. Promote and raise the profile of the service and partners across the boroughs

8. Establish and review joint-working protocols to deliver joined up and effective support, using a population health perspective, reflecting the service’s aims

9. Oversee the innovation fund, establishing processes and protocols to set it up and the ongoing governance of the fund

10. Lead on management of all service sub-contractors – including liaison and cascade of information back and forth between the service, co-ordinate quarterly (and ad hoc) contract monitoring (manage KPI’s, staffing, service support etc.).

11. Develop and manage a Partnership Board that meets quarterly comprising Mind, London Friend and NHS Homerton (and any other organisations we begin sub-contracting to).

12. Generate and maintain/oversee SharePoint folders for all key stakeholders – including contact info, management details, premises and any joint working agreement paperwork.

13. Maintain and overarching Stakeholder contact list in Excel to be stored on SharePoint, update and amend as necessary over time.

14. Maintain and update the service satellite spreadsheet (including internal and external satellites).

15. Attend relevant CDP’s to represent the service and cover for colleagues at CDP’s as and when required.

16. Be the main link for partners/stakeholders when they are looking to initiate some joint working enterprise or have feedback or concerns to raise with the service.

17. To lead on organising stakeholder events and community events.

18. To establish and continue building a wide network of contacts for the service within as many professions as possible within CoL and Hackney.

19. To branch the service out more into the night-time economy of the borough, in terms of awareness, literature/posters and training where relevant.

20. Support the Training and Practice Lead to offer and deliver more training to external partners.

21. Run regular feedback sessions and surveys of partners to elicit feedback from the service and gather intelligence on what training and support they would like from our service. Share this information/intelligence regularly with the service at MGM’s.

22. To maintain and bolster 12-step and other mutual aid groups in the service, be the main liaison for these contacts and establish a SMART recovery Group to complement our existing mutual aid arrangements.

23. Lead on changes to the service website, review this site and consider how we could optimise promoting the service this way.

24. Lead on liaison with TP External Affairs and Marketing teams. Create and manage a service promotion plan.

25. Lead on negotiating, writing, collating and storing all MOU’s, RA’s ISA’s and all other written agreements with partner agencies relating to co-location and joint working.

26. Manage the service’s digital footprint including google reviews, and control or delegate the management of the service’s social media channels to boost our digital engagement with the local community.

27. Create a regular C&H Recovery Service newsletter to share with partners and stakeholders.

28. Engage with local media and politicians where appropriate to promote the service and position the service effectively politically within the borough.

29. Oversee the work we do with commissioners and public health teams on the PH Van and Hot Spot Activity including attending meetings relating to these with the council. Ensure a rota and staffing is organised for these outreach exercises months in advance.

30. Continue to manage the contracts and joint-working agreements with the GPSC scheme and our separate GP alcohol satellites with a view to setting up at least two more GP satellites in the borough.

31. Organise regular forums and training sessions with GP’s in the borough.

32. To field any complaints coming from GP’s and other key stakeholders.

General

· To comply with, promote, and contribute to the writing and development of Mind in the City, Hackney and Waltham Forest's values and with all organisational systems, policies and procedures

· To work with colleagues and partners within the service to provide a seamless service

· In accordance with the Health and Safety at Work Act 1974, to take responsibility for your own health and safety at work and that of any staff, service users or visitors you are working with, and to report any risks or potential hazards to the Health and Safety Representative

· To keep records and statistics for dissemination to effectively monitor the service, ensuring that all files and information are kept in accordance with Mind in the City, Hackney and Waltham Forest's policies on confidentiality and data protection

· To be administratively self-supporting

· To liaise with other Mind CHWF projects and staff from partner agencies and external stakeholders to facilitate and maintain effective links

· To attend and participate in staff meetings, contributing to discussions and giving reports if needed

· To attend supervision, appraisal meetings, and appropriate internal and external training courses as approved by your line manager

· To attend Mind in the City, Hackney and Waltham Forest staff away days

· To undertake any other tasks and duties commensurate with the post as directed by your manager, or any other senior manager in Mind in the City, Hackney and Waltham Forest

Person Specification

The following criteria will be used when assessing candidates. Criteria marked (E) are Essential and (D) are Desirable.

Values and Behaviours

· A passion and commitment to supporting good health for individuals and communities (E)

· A valuing of coproduction (E)

· Effective verbal and written communications that can be modified to different stakeholders (E)

· Collaborative team working skills (E)

· Proven negotiating and networking skills with an ability to establish new working partnerships (E)

· Adaptable and resilient to work in a changing and challenging environment (E)

· Ability to deliver against agreed goals, targets and outcomes (E)

· Ability to translate strategy into tangible action to enhance service KPI performance (E)

· Resilient and reflective (E)

· Ability to work under pressure and meet both service and central services deadlines (E)

· Able to work in a changing and sometimes challenging environment (E)

· Excellent report writing skills (E)

· Excellent organisational abilities, able to manage a complex workload of multiple priorities (E)

Knowledge & Experience

· Proven ability to establish new partnerships and collaboration with agencies, with enhanced negotiating skills (E)

· Significant Management experience of leading throughout challenge and change (E)

· Track record of developing innovative approaches to community-based collaboration and joint-working strategies (E)

· An understanding and interest in community development and peer support approaches (E)

· Proven knowledge of substance misuse (D)

· Experience of community-based interventions/collaboration / partnership making (E)

· Resilient and reflective (E)

· Ability to work under pressure and meet both service and central services deadlines (E)

Skills & abilities

· Strong collaborative leadership skills (E)

· Coaching skills to achieve successful outcomes (D)

· Proven experience in leading teams with an ability to improve and adapt to changing demands (E)

· Ability to prepare and manage the services Business Continuity Plans (D)

· Experience of Microsoft Office suite, Excel and Database systems (E)

· Experience of performance monitoring at a high level (E)

· Good communication skills and professional role model with staff and partners at all levels (E)

Qualifications

Essential

· Fluent written and spoken English with appropriate literacy and numeracy skills. (E)

Desirable

· Relevant qualification in health, social care, substance use, mental health, psychology, counselling, social work, or a related field, or equivalent experience. (D)

Disclosure and Barring Service (DBS)

· Enhanced check required.

Location: Bristol office, hybrid (minimum two days a week in the office)

Salary: £38,456 per year (Band F)

Job Type: Full-time (37.5 hours a week), fixed term for 12 months with the possibility of extension

The role:

Every year CSE's advice service helps thousands of people to cut their energy bills, improve their homes and stay warm. Thousands more struggle with cold homes and unaffordable bills without ever knowing that free, expert advice is available. This role exists to change that.

As Marketing Manager, you will grow awareness of, and referrals to, CSE's energy advice services across both B2B and B2C audiences. You will build relationships with the professionals and community organisations best placed to refer people to us and develop campaigns that reach householders directly.

You will own a sustained marketing plan, produce high-quality materials and measure your impact. Reporting to the Head of Communications, you will work closely with colleagues across Communications and our Household Energy Services team. It is a creative, fast-moving environment where good ideas get acted on.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Develop and maintain a sustained, practical marketing plan for CSE's advice services, covering referrer engagement (B2B) and direct-to-public activity (B2C).
• Work with Household Energy Services project managers to set clear objectives and targets, and report on performance.
• Research and map the professional referrer landscape, identifying the right intermediaries for each project area.
• Build and maintain a segmented referrer database and lead a proactive outreach programme, re-engaging lapsed partners.
• Develop messaging and materials that help referrers understand our advice services and promote them confidently to their clients.
• Deliver public-facing campaigns across print, community and digital channels, including activity reaching people who are digitally excluded.
• Work with the Digital Communications Manager on project-specific digital activity, including Google Ads, website content and email campaigns.
• Produce print-ready materials independently in Canva or Adobe Creative Suite, in line with CSE's brand and co-branding guidelines.
• Own marketing measurement for the advice services, using data to inform decisions and make the case for investment.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

About you:

Essential attributes for this role include:

• Three to five years' experience in a marketing role, with responsibility for planning and delivering campaigns or marketing programmes.
• Experience of marketing to two distinct audiences: professional intermediaries (B2B) and members of the public (B2C).
• Experience of building and managing relationships with external organisations or referral networks.
• Experience of producing print-ready materials independently in Canva and/or Adobe Creative Suite, working to brand and style guidelines.
• A strong communicator, able to turn complex information into clear, accessible content for non-specialist audiences.
• Analytical – able to interpret data, identify what is working and make evidence-based recommendations.
• Organised and self-directed, able to manage a varied workload across projects with minimal supervision.
• Able to manage a marketing budget, track spend and demonstrate value for money.
• Proactive and self-motivated, with genuine empathy for CSE's mission and the communities we support.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

Benefits:

CSE offer a range of other benefits including:

• You will be entitled to 25 days' paid holiday (plus statutory holidays)
• Company pension scheme with 8% employer and 6% employee contributions
• Subsidised bike purchase and Tech Scheme
• Life Assurance
• Health Cash plan
• Retail discounts
• Discounted breakdown cover and many more.
• We will pay fees and expenses on relevant training courses.
• We are flexible with working hours and will discuss this openly if you are invited to interview.

How to apply

To apply, please download and complete the application form available from our website and send it to our Jobs email address (found in candidate pack). Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered.

CDI is implementing a new cloud-based case management system, and the Data and Insight Manager will lead its rollout across the organisation. This is a unique opportunity for someone who enjoys combining data, people and storytelling. You will own the CRM, build reporting and dashboards, develop meaningful organisational insight, and build the relationships that help colleagues use data with confidence. Through your work, you’ll help CDI tell the story of its impact on children, young people and families while supporting better decisions across the organisation. The post holder will also act as Deputy Data Protection Officer.

Finance / Office Manager - Cardiff - £36,000 - £45,000 DOE

Headway Cardiff and South East Wales help 500–600 people a year rebuild their lives after acquired brain injury (ABI). As demand grows, they're looking for a Finance / Office Managerr to take charge of the back office — finance, payroll and systems — so their small senior team can spend more time where it matters most.

This isn't a desk-bound manager's post. It's a hands-on role at the centre of a small, agile charity. You'll own the budget, run payroll, keep the numbers straight, and become the third senior decision-maker who can hold things together when it counts. You'll report directly to the CEO and line-manage two administrators.

You don't need a charity background, and you don't need to be a qualified accountant. What matters is genuine confidence with financial detail, the ability to pick up new systems fast, and the judgement to take real responsibility.

Full details of the role, what to expect from the process, and how to apply are in our candidate brief:

headway-candidate-brief.vercel.app

This search is being handled exclusively by Raise + Recruit a not for profit Executive Search company

Accountant (PART-TIME)
Bracknell | 15 - 21 Hours per Week | Flexible Working Across 3–4 Days
Salary: 37K per annum

Create Hope is a growing charity supporting families to thrive. We are seeking an experienced
Accountant to lead our day-to-day financial operations and provide high-quality financial
information to support our CEO and Board of Trustees.

KEY RESPONSIBILITIES
• Managing finance and payroll records
• Processing invoices, supplier payments and staff expenses
• Monitoring grants and producing funder reports
• Preparing management accounts, budgets and forecasts
• Reconciling donations and income received by the charity
• Supporting year-end accounts and external audit requirements
• Ensuring compliance with charity accounting standards, regulations and internal procedures

ABOUT YOU
• Accounting qualification or qualified by experience (QBE)
• Minimum of 2 years' experience in charity finance
• Experience of budgeting, grant reporting and payroll
• Strong Excel skills and excellent attention to detail
• Ability to explain financial information to non-finance colleagues
• Committed to professional standards and continuous improvement

WHY JOIN US?
This is an exciting opportunity to join a friendly and ambitious charity where your expertise will
directly support our growth and help us increase our impact for families in the local community.

HOW TO APPLY
Please send your CV and a brief covering statement outlining your suitability for the role bu cli9cking on 'apply now'

CLOSING DATE: 31 July 2026

#Accountant #Finance Accountant #Financial Accountant #Finance #Accounting #Financial Accounting #Accounts Payable #Accounts

The Supporter Care Manager manages and leads the Supporter Services function to provide an exceptional service to our supporters, from initial contact through the whole of their supporter journey, including thanking, welcome and upgrade calls to exemplary complaint handling. The Supporter Care Manager ensures the day-to-day operations of the Supporter Care team are completed within agreed timeframes and to the highest of standards. This role continually reviews and challenges the function’s processes to identify improvements and efficiencies in order to continually improve our supporter offer and ultimately increase fundraising income and donor retention. 

Key Responsibilities

Communication and networking 

• Deliver an exceptional service to our supporters from initial contact through to thanking, responding to enquiries in a timely and effective way. 
• Develop and maintain excellent internal relationships to represent the Fundraising department effectively and credibly in person, and in all correspondence with supporters. 
• Manage the relationship with our external suppliers who manage the fulfilment of appeal-led gifts and Direct Debits. 
• Ensure our suppliers are meeting Service Level Agreements (SLAs) and be prepared to hold them to account for any discrepancies or failings to meet SLAs. 
• Build good professional relationships with key stakeholders across the Foundation. 
• Communicate technical and financial information clearly to colleagues and external stakeholders and investigate non-routine queries.
• Work with Fundraising teams to ensure all fundraising activity is briefed into Supporter Care to enable delivery. 
• Maintain sector knowledge, keeping up to date with developments in best practice. 

Team management  

• Line management responsibility of the Supporter Care Coordinator. 
• Maintain a high-performing operational function, managing the Supporter Care functions workload to answer all supporter enquiries through post, email and phone within agreed SLAs and to the highest possible standard. 
• Ensure the Supporter Care Coordinator is fully trained, provided with the information they require and offered development opportunities in the way of training and networking where possible and relevant. 
• Continually review and evaluate the remit of the function to identify any efficiencies that could be made. 
• Develop a culture to enable and empower the Supporter Services function to proactively identify opportunities to increase supporter value and improve our ways of working. 
• Support the Supporter Care Coordinator in the development of new guidelines, processes and procedures.  

Decision making, planning and problem solving 

• Act as an ‘early warning system’ to spot potential trends and enable the organisation to mitigate these risks and/or respond quickly to opportunities where required. 
• Use good judgement to prioritise requests based on criticality of tasks and relative importance of the supporter’s request, and escalate where required. 
• Use experience, initiative and judgement to solve predictable problems using initiative and creative vision to come up with solutions. 
• Run regular diagnostic reports from the database to ensure information is being accurately recorded and any errors picked up at the earliest opportunity. 
• Be prepared to change working practices in time for new fundraising regulations and communicate this to the team. 

Service delivery 

• Set team KPIs and manage team performance against them. This will include monitoring the performance of our external suppliers. 
• Maintain the CRM, creating and updating donor records to provide an accurate record of communications and contact. 
• Ensure all thanking is completed within agreed SLAs, providing personalised responses as required and develop response templates for the Gift Processing team for automated thanking. 
• Working with the Head of Individual & Legacy Giving to develop and lead a comprehensive programme of internally delivered welcome calls, telephone upgrades and conversion calls to our supporters. 
• Manage complex and non-routine requests from supporters and colleagues. 
• Regularly review and explore new systems and ways of working, seeking to continuously improve delivery. 

Analysis and research 

• Report back on complaints and incidents to both internal and external stakeholders, with details of the resolutions and plans to mitigate against this in the future.
• Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.

Skills, Knowledge and Expertise

Skills, abilities, and attributes:

• Excellent project management skills. 
• Able to set objectives, measure performance and achieve ambitious KPIs. 
• Excellent interpersonal skills, able to build rapport and establish credibility quickly, tailoring style to a broad range of individuals at all levels. 
• Ability to gather, analyse and report on key metrics. 
• Excellent communication skills both written and verbal. 
• Able to be diplomatic and sensitive on the telephone (including dealing with angry or emotional callers at times). 
• Ability to work systematically and accurately under pressure. 
• Conveys enthusiasm and positive attitude, and able to inspire others. 
• Passionate about the fundraising causes supported by Fundraising. 
• Able to work on own initiative, make decisions independently, and think creatively and laterally. 
• Excellent team player willing to be flexible to support colleagues in a busy environment. 

Knowledge, experience, and qualifications: 

• Previous customer service experience. 
• Experience of Raiser’s Edge, or a relationship database. 
• Experience of managing and motivating the Supporter Care function. 
• Knowledge of fundraising operations.

Benefits

• Contributory Pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

The Acquisition Marketing Manager attracts new UK supporters and generates income for Mary’s Meals’ school meals programme through effective and inspiring marketing across online and offline channels. This is a fast paced and hands on role for someone who loves to collaborate, problem solve and drive growth while keeping focused on our mission to feed hungry children. 

The role primarily raises income (but also awareness) through multi-channel marketing activity with a clear focus on maximising ROI and delivering supporter growth at scale. The focus of the role is on online marketing opportunities and includes managing our organic and paid social channels, overseeing social media influencer strategy and identifying emerging digital channels. The Manager works closely with the Mary’s Meals International team and its agency to deliver Google and Bing Paid Search, Google Grant, Display, and YouTube.

The role will also identify and manage the most effective offline marketing opportunities to maximise ROI from small budgets and pro bono opportunities, such as TV, Radio and OOH advertising. The Manager will ensure online and offline marketing opportunities complement each other (and link seamlessly to our retention strategies) as part of an integrated multi-channel marketing strategy.

Keeping our values led approach at the central focus is essential as is harnessing technology and good fundraising practice. We believe that how we do things is just as important as the end results.

The Acquisition Marketing Manager works side-by-side with colleagues from across the Supporter Experience and Communications directorate, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement. The role has line management responsibility for the Acquisition Marketing Officer.

Key responsibilities include

• Ensure Mary’s Meals’ mission remains central to all Acquisition Marketing work.
• Work in ways which embody the team’s culture of empowerment, innovation and collaboration ensuring that Mary’s Meals’ values remain central.
• Direct line management of the Acquisition Marketing Officer and volunteers as required.
• Manage agencies and freelancers as required.
• Ensure activities follow fundraising and data regulations, and marketing best practice.
• Contribute to the creation of fundraising and awareness raising campaigns that build support for our vision including being part of cross-organisation project groups.
• Develop and execute a results-driven digital marketing strategy focused on income generation, conversion, and lifetime supporter value.
• Identify, manage and deliver media buying opportunities, ensuring that there is a strong creative execution, measurable ROI and cost-effective impact.
• Identify opportunities for pro bono media partnerships and manage relationships with agencies and external partners.
• Build performance-driven channel plans across, organic and paid social media channels such as Meta.  
• Utilise audience insights and data to ensure all activities are effectively targeted and evaluated.
• Deliver multi-channel marketing campaign strategies making use of the full range of online and offline channels available to Mary’s Meals. Seeking out the most effective channels based on strong ROI results.  
• Set up manage, and optimise Meta Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).
• Support the Website Marketing Manager to help deliver, manage, and continuously optimise Paid Search campaigns on Google Ads, Google Grant, and Bing Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA. Also be able to manage this work independently as required.
• Track and report on key income metrics using GA4, Meta Ads Manager, Power BI, GTM, and UTM tagging, with a focus on ROI, revenue per click, and conversion rates.
• Evaluate marketing campaigns and channel specific activities, sometimes as part of wider organisational activities.

Please follow instructions on Charity Job to be redirected to our website and apply today!

Social Media and Marketing Executive
Responsible to: Digital Marketing Manager
Contract Type: Permanent, full time
Salary: C£27,000 a year, dependent on experience
Location: Edinburgh / Hybrid

About Social Bite:
Social Bite is a charity and social enterprise with a vision of a society where no one should have to be homeless. For over a decade, we’ve brought people, partners and communities together to challenge the status quo and pioneer solutions that create lasting change.

From supporting people to find a safe place to call home, to empowering people into employment, to providing free, fresh food to people experiencing homelessness or food poverty, our work is rooted in dignity, kindness and impact. Across flagship campaigns, fundraising events and community led action, everything we do reflects our values of kindness, collaboration, dignity and impact, and our belief that lasting change is possible when people come together with purpose.

We’re proud of our warm, inclusive and supportive culture, where people feel trusted, valued and encouraged to bring their whole selves to work, with a strong focus on wellbeing, balance and collaboration.

The role:

We are seeking a Social Media and Marketing Executive to join our team and support our mission to end homelessness. This role involves developing and executing campaigns that engage and inspire action. The successful candidate will be passionate about content creation and possess the skills to enhance our brand visibility and fundraising efforts.

What you’ll be doing:

Working as part of our dynamic Fundraising and Marketing team, you’ll work closely with the Head of Marketing and Communications, the Senior Communications Manager and the Digital Marketing Manager to build the Social Bite brand. Your skills and enthusiasm will help drive footfall to our social enterprise coffee shops, raise awareness around homelessness, and amplify our fundraising initiatives. No two days are the same in this fast-paced role that covers the whole marketing mix.

Powerful storytelling: we need to create content that shines a spotlight on our key impact projects, like our Jobs First employment programme and our free food services. You’ll play an integral role in increasing awareness and engagement with our two new Social Bite Villages.

Maximise our digital presence: grow our online following through engaging social media content (especially videos), digital advertising, newsletters, and a website redevelopment project.

Large-scale campaigns: support the marketing and communications activities surrounding fundraising initiatives like our UK-wide Festival of Kindness Christmas campaign which aims to deliver 300,000 gifts, meals and essential items to people who are vulnerable and experiencing homelessness through the winter. This includes a large-scale online fundraising campaign across multiple channels. Offline, you’ll gather content at sites like our Trees of Kindness across Scotland, Birmingham and London, where supporters can bring gifts and make donations.

Champion our social enterprise: promote our coffee shops and commercial initiatives in Edinburgh, Glasgow, Aberdeen and London by working closely with our operational management colleagues to brainstorm innovative ideas, craft point-of-sale, design promotional materials, and increase in-store brand impact.

Event management: plan and deliver events big and small, from producing assets for charity stalls at corporate fairs, to marketing our Impact Conferences and black-tie fundraising dinners.

Why join us?

Impact: your work will empower people experiencing homelessness to transform their own lives through our key pillars of providing homes, jobs, food and support.

Culture: you’llbe part of a supportive and dynamic team in an entrepreneurial organisation that values your unique take on how to achieve our goals.

Growth: opportunities to work on exciting projects and learn, grow, and shine in a role that’s as rewarding as it is challenging.

Perks: competitive salary, flexible working hours, and benefits including:

o Generous annual leave entitlement (plus public holidays)

o Hybrid and flexible working

o Pension scheme

o Free food at Social Bite Coffee Shops

o Reward Hub (discounted gym, restaurants, shop partnerships)

o Health benefits cash plan

o GP24 access

o Death in Service

o Employee Assistance Programme

o Access to in-house counselling

o Monthly ‘Values Superstars’ rewards, recognising commitment to embodying Social Bite’s values

o A welcoming, inclusive and dog friendly office

Application process: please send a CV and cover message. Your cover message should give us a sense of who you and help us understand why you’re a good fit for this role. It could be a letter (up to 500 words), a video or voice note (up to four minutes), a presentation or infographic (of comparable length). Please also include up to three links to pieces of Social Media content that you have created.

Interview process:
Interview questions will be sent to you in advance to allow you to prepare.

Ahead of the second-round interview we’ll also ask short-listed candidates to complete an exercise, like a brief presentation or creating a short piece of content, for us to discuss on the day.

1. First round interview with Head of Marketing and Communications and Senior Marketing Manager.
2. Second round interview with Head of Marketing and Communications, Senior Communications Manager and Director of Philanthropy and Marketing.