We believe that strong data and evaluation will accelerate Frontline’s impact and we need the Evaluation Manager to drive and lead this crucial area of work. They will have the exciting opportunity, alongside another Evaluation Manager to help build a strong, data-driven culture of reflection and continuous improvement in everything we do. 

The Evaluation Team lead in conducting evaluation projects that contribute to positive improvement both in our programmes and more broadly across the organisation. Equally important, the team works to equip, upskill and support other teams to monitor the effectiveness of their work. 

You’ll need to be highly analytical, with an excellent grounding in evaluation methodology. You’ll also need to collaborate across a charity that values employees’ different perspectives and experiences, and so strong communication and influencing skills are a must.

This is an exciting time in our diocese, with the launch of the vision of Transforming Church, Transforming Lives in 2016 leading to significant new missional energy in many of our churches, chaplaincies and schools. It’s been especially encouraging to witness the development of around 80 new worshipping communities since the launch, including four major projects in areas of new housing.

Over the past two years we have moved our diocesan teams into new, attractive, open-plan offices on the University of Surrey Research Park; and more recently we have embarked on a major review of the services we offer, seeking to ensure that our diocesan strategy gets well embedded, that our resources are efficiently managed, and that Church House Guildford is genuinely scratching where the parishes are itching. Note that due to the covid pandemic, our teams are currently working remotely from the safety of their homes.

We are looking for a proven practitioner and skilled technical and digital professional who can help us shape, plan and deliver the migration of our processes, systems and information to web-based services. In doing so you will help us to further streamline and improve our workflows at Church House whilst also making it easier for our parishes to access information.

We want someone with the right mix of experiences who can challenge, inspire and deliver in this area of specialism, but also a colleague who shares the passion and heart to reach and serve communities in this place.

The role is for 14 hours per week on a fixed term contract for 12 months. Our salaries are competitive within the charity sector with a generous non-contributory pension provision. Due to the Covid pandemic, we are currently able to work remotely from the safety of our own homes.

If you have the experience we are looking for and a passion to join us in our journey, we welcome an application from you. Your application should consist of a completed application form and supporting statement (no more than two sides of A4) detailing your reasons for applying, what you can bring to the post and how you meet its requirements. The closing date for receipt of applications is midnight on Sunday 12 July 2020.

We look forward to hearing from you!

Facilities Officer

Working 36 hours per week

 £22,500-£24,000 per annum

Coventry Refugee and Migrant Centre (CRMC) is the only organisation in Coventry dedicated to providing impartial and confidential advice, guidance and support to asylum seekers, refugees and migrants living in and around the city. We are a local, medium-sized organisation which has been welcoming refugees and migrants since 2000. Our aim is to help people to rebuild their lives and achieve their full potential in safety and dignity whilst supporting integration and encouraging active citizenship.

We currently have a very exciting vacancy for a Facilities Officer who will ensure the smooth running of the of the premises and facilities of the CRMC housing portfolio.

This role requires an experienced Facilities Officer with relevant knowledge and skills. To be successful in the role, you will have a proven track record of delivering minor works in the maintenance and repair of buildings. You will also have good knowledge of Health and Safety Regulations and know how to ensure compliance with Fire Safety Regulations.

Furthermore, you will have excellent communication, interpersonal and organisational skills with the ability to problem solve and respond quickly and flexibly.

The post will be based at Coventry Refugee and Migrant Centre, Norton House, Bird Street, Coventry, CV1 5FX and carry out maintenance off site.

For more information and an application pack, please visit our website.

Closing date for applications is 17th July 2020 at 13:00 hours

Interviews will be held on the 21st July 2020

Please send completed applications to HR by email or by post to: Coventry Refugee and Migrant Centre, Norton House, Bird Street, Coventry, CV1 5FX marked for the attention of HR.

All communications related to this position should be sent to the above contact details and should clearly indicate the application

“Facilities Officer Application” in the subject line.

Please note:  CVs will not be considered.

Who are GMYN?

For many young people, the transition to adulthood isn’t easy. In the UK, one third of young people are lonely, half feel unready for work and half feel like they don’t belong to their community.

At GMYN, our vision is #YoungPeopleCan and we help young people in Greater Manchester overcome this. We deliver a range of development programmes and drop-in activities to help young people transition to adulthood feeling skilled, supported and positive.

Founded in 2007 by our Chief Executive, Alex Fairweather, we have grown from a single volunteering project to a registered charity and have helped over 10,000 young people.

Job Summary

This is an exciting opportunity for a Finance Manager to join GMYN’s operations team, providing strategic and operational financial support and advice. The role holder will provide day to day management and reporting of the charity’s income and expenditure as well as responsibility for preparation of GMYN’s annual budget and accounts.

You will have experience of working within a financial environment ideally in a management/leading role within a charity. You will have the AAT or similar qualification, or substantial equivalent experience. You will also have strong numeracy and communication skills and the ability to provide accurate and timely information.

In addition, you will have the ability to work flexibly as part of a team and on your own initiative working independently when required.

Reporting directly to the CEO, you will also work alongside GMYN’s Operations Lead and work closely with the Business and Finance Administrator.

Joining #TeamGMYN: Our Offer

At GMYN, we strive to be inclusive. Every member of #TeamGMYN is involved in all aspects of decision making, from strategic planning, setting the organisational values through to basic everyday practices to give everyone an active voice. We are responsive to the needs of the team and all support available is designed through consultation.

We are regularly reviewing our practices to create a safe, welcoming and supportive environment and encourage suggestions and feedback from staff to improve our offer.

Our offer currently includes access to

• The Health Assured Employee Assistance Programme
• 25 days annual leave, including 5 ‘no-questions-asked’ ad-hoc wellbeing days
• Flexible working hours, including working from home options
• Childcare vouchers for those already accessing the scheme
• Accessible, ethical and gender-neutral office space
• Living wage, with processes to request performance-based payrises
• An 8% pension scheme with 3% employer contribution

Whilst our staff team is diverse in many ways, people from BAME backgrounds and people with disabilities are currently under-represented, therefore applications from candidates who identify with these characteristics are welcomed and encouraged.

For full details on the role and the #TeamGMYN offer can be found in the job pack attached.

To apply, please email your CV and cover letter (no more than two sides of A4) showing how you meet the attached personal specification via the link on this page by Monday 20th July. 

Redbridge Equalities and Community Council is a well-established and hard-working equalities organisation with its roots in community relations and race equality work, based in Ilford, and working mainly in the London Borough of Redbridge.

We are looking for someone with relevant skills and experience to take forward our work on hate crime and community engagement and cohesion. On hate crime, they will be able to build on RECC’s pioneering community-based approach, working with our Community Witness and Support Team and supporting hate crime victims both individually and through mutual support groups. Much of the recent focus of our community engagement work has been through the Redbridge Equalities Forum, and they will have the opportunity to steer its development into a post-Covid world. And on community cohesion they will have a key part to play in the development of a proposed major new initiative in two of Redbridge’s most deprived and divided areas.

This is a challenging agenda, the more so for a part time worker, and their highest priority initially will be to work with the Trustees to find the funding needed to enable the post both to become fulltime and to continue beyond March.

Deputy Manager

Location: Richmond
Application Deadline: 5th July 2020
Salary: £25,604.04 per annum
Region: Richmond

Job Summary

An exciting opportunity to join Certitude as a Deputy Manager as we continue to grow as a Social Care provider in London.

Hours: 37.5 hours

Job Type: Permanent

Service: Learning Disabilities

Positions available: 2

Benefits

- A stimulating work environment full of opportunities to learn and develop
- 25 days’ annual leave, pension scheme and 24-hour Employee Assistance
- Paid Enhanced DBS
- Eyecare vouchers
- Travel season ticket loan & Cycle to work Scheme (after one year’s service)

About the role

Certitude are opening brand new service. The service is person centred, designed and newly purpose built.

The homes are situated within the borough of Richmond. The individuals, who will be the residents, are young adults, with diagnoses of autism, ADHD, behaviour that challenges and one resident is a wheelchair user.

The homes comprise three individual flats and one mobility accessible bungalow. The Bungalow will have adapted facilities to meet the needs of the person moving in.

Each person will receive individual tailored support according to their needs and assessment, which will bring a modern dynamic approach to supporting them to live fulfilling lives.

The dynamic approach will allow the individuals to become more independent and live the lives they want to, taking the lead in their own support.

Certitude are looking forward to being a part of this exciting project and supporting individuals to have a greater role and presence and be active members within their local communities.

The role of the Deputy Manager is to partner with the Manager to provide leadership, development and direction across the service. This is to ensure that the team provides the people we support with the service they need to lead a good life and achieve the things that are important to them and their families.

Duties will include:

- Building great relationships with the people we support and the people important in their lives
- Ensuring people are supported in everyday tasks in a respectful way that meets their individual needs and preferences and enables them to do as much as possible themselves; giving them as much choice, control and involvement as possible
- Developing and implementing individual care plans; ensuring all plans and records relating to people we support are accurate and up to date
- Supervising, coaching and training colleagues in person centred support practices, giving and acting on received feedback on what is going well and what is not going well
- Ensuring effective day to day management of colleagues inclusive of activity delegation, quality assurance, performance management and recruitment and selection as appropriate to the role

About you

To be a Deputy Manager at Certitude, the following are essential:

- Experience of supporting people who have mental health needs or learning disabilities to become more active in their community
- Experience of mentoring, supervising and/or coaching others
- A person centred way of working & experience of developing person centred support plans with individuals
- The ability to enable people with learning disabilities or mental health support needs to take positive risks in their lives.
- An understanding of the challenges that are likely to be faced by many people with disabilities or mental health support needs
- Knowledge of Safeguarding

About the Organisation

At Certitude we are proud of our history of supporting people with complex mental health needs and learning disabilities. We support more than 1,500 people across London through a diverse range of support services and believe in providing the right level of support, to enable individuals to flourish, contribute and live a good life.

As a Gold Level Investor in People, we have high employee engagement and a strong commitment to people development from both our Board and Leadership Team. As a result, we can support people with mental health needs and learning disabilities to live the life they want to lead; happy, healthy, respected as equals and valued for their contribution within communities.

We aim to be the best social care employer in London and are proud of our reputation as a London employer - employing more than a 1,000 staff and volunteers with a turnover of £34m.

Our Values

Working Together
Continuously Improving
Inspired by People
Dependable

Do you want to be a Deputy Manager at Certitude? To apply, select the button shown, complete an application form and someone from the Recruitment Team will be in touch!

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.

Deputy Manager, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Halton Haven is a small and friendly hospice, much loved by our community, serving people from Runcorn, Widnes and West Cheshire. We offer specialist care, support and advice to many people facing a life limiting illness and their families, every day of the year. 

We are currently seeking to recruit a Retail and Distribution Manager to grow, develop and manage our retail outlets.  The successful post holder will be responsible for the development of a substantial retail income stream and will act as a positive ambassador for the Hospice via the integration of our retail outlets within the local community.  The modernization of our charity retail outlets is something we are particularly keen to progress, with the ideal candidate able to implement and embed new systems for the streamlining of income and management of logistics.

With a proven track record in management of a diverse workforce, project design, implementation and a passion for the ethos the Hospice, ideally, the job holder will have experience within the retail and/or marketing sector.  A demonstrable passion for merchandising supported by an engaging ‘can do’ approach would be ideal.

Our benefits include ongoing training and development, employee assistance programme, subsidised dining and free parking, Occupational Health Service, 10% discount on purchases from our Retail Outlets

To apply; please submit your CV which must be accompanied by a covering letter, clearly demonstrating how you meet the requirements of the role as detailed in the attached job description and person specification.

This is an exciting opportunity to manage the Assuring Quality in Higher Education in Sierra Leone (AQHEd-SL) project, a Partnership funded by the DFID Strategic Partnerships for Higher Education, Innovation and Reform (SPHEIR) programme.

The SPHEIR Sierra Leone Project Manager is responsible for working with Sierra Leonean colleagues to manage the Assuring Quality in Higher Education in Sierra Leone (AQHEd-SL) project, one of the Partnerships funded by the DFID Strategic Partnerships for Higher Education, Innovation and Reform (SPHEIR) programme.  

The Project Manager will be embedded within a Project Coordinating Unit (PCU) with colleagues from the AQHEd-SL Partnership based in Freetown, Sierra Leone. The postholder will jointly manage this project with a Project Director from the University of Sierra Leone. S/he will work collaboratively with partners to oversee the delivery of the project and its monitoring, evaluation and learning objectives, ensuring that milestones of the project are met and activities are on target.  

The successful candidate is expected to spend 50% of the role on project management and 50% on monitoring, evaluation and learning. Both elements will involve capacity strengthening for the consortium, through formal training and informal support. They will work closely with the King’s Global Health Partnerships grant management teams in Freetown and London to manage relationships with the fund manager, and to oversee the finances and reporting of the project. 

Responsibilities include:

• Work in collaboration with Sierra Leone partners with regards to all aspects of the AQHEd-SL project, managing the implementation of the project to ensure that its strategic goals are achieved in accordance with SPHEIR objectives

• Day-to-day management of the AQHEd-SL project, including smooth management of workplans, and relationship management to ensure that project objectives are met. This will include developing and maintaining tracking project management tools

• Responsible for King’s reporting of activity & milestones, MEL and others; support the PCU with all reporting aspects as needed

• Support and provide capacity strengthening to Sierra Leonean partners with their project management and MEL systems, including developing tools and providing training and mentorship

• Manage relationships alongside partners within the partnership; build and maintain strong relationships with key stakeholders, including government officials, donors, partner NGOs and partner academic institutions  

• Responsible for developing and updating monitoring, evaluation and learning (MEL) systems in line with project needs and donor expectations

• Provide technical support to ensure that MEL systems are effectively implemented by team members across project partners, and lead MEL capacity building

• Work with partners to develop systems for learning to support an adaptive management approach to the project, facilitate the dissemination of learning through effectively communicating with partners, donors and other associate organisations

• Work with other PCU members to support the Project Management Board

• Responsible for the management of the risk register, including assessment and mitigation of risk

Nelson St Church will be an innovative, exciting Resource Church in the centre of Rochdale. Established in partnership with Holy Trinity Brompton Church, London it is expected to launch in January 2021.

We are looking to build a close-knit team, united by the vision of seeing the transformation of lives in Rochdale. As Operations Manager you will be a key part of the leadership team, and will have a significant role in implementing the vision and values of the church.

Initially, you will be responsible for the set up of the operational side of the Church, providing strategic, organisational and administrative support to the team. Once established, you will be responsible for the effective running of the operations of the church and play a key role in growing through effective communication with the community.

This will be an exciting and challenging place to work, full of variety. We hope to create an environment where innovation and creativity are encouraged, and where we strive for excellence in everything we do.

Campus Engagement Manager

GSU is looking for an enthusiastic and hardworking individual to join the Student activities team, focusing on GSU’s ‘Building Better Communities’ Project which is going into its second year of delivery.  The aim of this project is to provide high quality support for initiatives currently provided for users of the Avery Hill campus and to deliver a range of events, activities and initiatives to further boost the student community at Avery Hill campus for residents and day users alike.  As part of this project, the Campus Engagement Manager will be recruited to head up the implementation of activity.

The role is a one-year fixed term contract with a large focus on the following skill sets:

• Project management
• Stakeholder management
• Operational delivery
• Temporary staff management
• Logistical and operational oversight

Contract: Full Time (35 Hours per week), one-year fixed term contract or secondment.

Salary: £26,785 - £29,588 per annum

Location: Southwood Site, Avery Hill campus

Job Purpose:

To provide high quality support for initiatives currently provided for users of the Avery Hill campus and to deliver a range of events, activities and initiatives to further boost the student community at Avery Hill campus for residents and day users alike.

Reports to: Student Activities Manager

Responsible for: Temporary PT Student Staff and Volunteers

Department/Service: Membership Services

Location: Avery Hill Campus – Eltham

Terms: 1 year fixed term contract or secondment

1 Duties and key responsibilities

Events and Activities:

• Build a programme of a variety of events to be delivered at the Avery Hill campus
• Deliver a programme of events targeted at students studying on campus with a range of types of events during different types of the day. 
• Deliver a programme of events targeted at the student communities utilising the campus
• Work closely with the Residents team to support their ResLife programme of events to provide positive experiences to those living at Avery Hill
• Curate and deliver a range of small, medium and large-scale events to bring the campus to life including but not exclusive to:
  • Organise and ensure the success of a week-long International festival at the Avery hill campus, linking in with the Academic communities coordinator to deliver parity of offer across the campuses.
  • Support the celebrating of the end of exams with an event and activity outside of the students’ exam halls 

• Work in partnership with Faculty Leads to build and develop a programme of events and activities through Academic Societies, relevant to the demographic of students within the Faculty
• Working collaboratively with the Academic Communities Coordinator to ensure further delivery of AH based academic communities events
• Help facilitate recreational student sporting activity on campus
• Project lead Avery Hill based campaigns and showcases
• Build a communications plan to promote these events and activities as well as showcasing the activities on University and Students’ Union communication channels
• To coordinate, recruit, train and support a group of Community Ambassadors (Student Staff members)
• Manage the Community Ambassadors to support the engagement of these events and activities
• Be reactive in showcasing successes of students during the year which sit outside of the main events programme

Supporting services

• Set up and manage a campus board who’s focus into enhance the Avery Hill Community and satisfaction of those studying and living at the Campus
• Support the Student Activities Manager and other relevant staff and officers in developing policies and procedures to enable the safe delivery of activities within remit.
• Support the Accommodation team
• Support Activities team with initiatives and deliverables when they relate to the Avery Hill campus
• Support Education and Health faculty to explore extra-curricular activity which could be delivered on campus
• Link with sustainability team to help promote Avery Hill based initiatives
• Link with the sport and recreational team to establish ideal facility usage for project initiatives

Consultation and Impact measurement

• Assess the impact of this events and activities through ongoing reporting mechanisms to the Learning Communities Working Group
• Proactively look for additional opportunities to grow and develop the events programme to foster a community at the University of Greenwich
• Consult with relevant students to guide delivery of events and recommendations for continued activity

Bar provision

• Lead on the delivery of temporary bar provision to go alongside events in the dome.
• Supervise student staff provision within bar
• Act as first point of call for bar delivery provision in Avery Hill

2 General Responsibilities

• Represent and be an ambassador for the Student Activities Team and wider Students’ Union
• Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position
• Maintain and improve competencies through continuous professional development
• Abide by organisational policies, codes of conduct and practices
• Support and promote diversity and equality of opportunity in the workplace
• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and Project data
• Any other duties commensurate with the accountabilities of the post

Person Specification

EXPERIENCE

• Relevant experience working/volunteering in a Students’ Union or a similar organisation
• Planning, delivering and evaluating training
• Coordination of a range of successful events
• Develop and maintain effective systems for collecting, collating and reporting information
• Experience of working with or coordinating diverse groups, and encouraging traditionally hard-to-reach groups

SKILLS AND ABILITIES

• Clear communication skills face to face and on the phone or email
• Ability to troubleshoot difficult situations, and deal with them calmly, efficiently and effectively
• Writing skills – produce reports and ability to write succinct documents on complex areas
• IT skills at a level that supports report writing, email, internet and database
• Time management and organisational skills
• Ability to engage and motivate others
• Self-motivated with the confidence to work alone but can also work co-operatively and flexibly as part of a team
• Ability to stay focused and efficient in the face on changing priorities. 
• Driving license (preferred not essential)

KNOWLEDGE 

• Knowledge and understanding of issues facing today’s students
• Knowledge of requirements for supporting volunteering projects e.g. Safeguarding and DBS checks
• Understanding of Volunteer Management and motivating volunteers
• People management (may be on a voluntary basis)
• Databases and writing reports
• Web based communications

EDUCATION/TRAINING

• No one specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is required. For example, time management and organization, effective administration, delivering training, reporting methods.
• Personal license (not essential – training can be provided in post)

Other

• Able to travel extensively within the Borough and Region.
• Able to work some evenings and weekends and stay overnight where necessary
• Works well in a team with a flexible approach to work
• Commitment to anti-discriminatory practice and equal opportunities.  An ability to apply awareness of diversity issues to all areas of work.
• Commitment to the values and ethos of the Organisation

• The post-holder is entitled to 25 days’ leave and the 8 statutory leave days for England. In addition, ‘privilege leave’ over the Christmas and New Year period is also additionally given.
• Leave entitlement increases by 1 day each year for a maximum of 5 years.
• GSU offer a contributory pension scheme. GSU contribution rate is 4% to 6%, the employee minimum rate is 5%.
• Parking and Season Ticket Travel loan available.
• Contribution to eye test and prescription lenses.
• We are committed to facilitating a healthy work-life balance and offers flexible working policies and time off for volunteering, which is also a commitment to continued professional development.
• The post is subject to the satisfactory completion of a six-month probation period.
• Other terms and conditions are detailed in the contract of employment.

Heritage Centre Manager

£25,000 - £30,000 plus benefits

Boston, Lincolnshire

Set in the historic village of Benington in Lincolnshire, the Beonna at All Saints is a unique and exciting project which has been developed by Benington Community Heritage Trust (BCHT, registered charity 1121678) over a number of years. After successfully managing the £2.3 million conservation and refurbishment project of this historic building with the support of the National Lottery Heritage Fund, Churches Conservation Trust and Architectural Heritage Fund - plus a soft opening and trial events in 2019 - The Trust are now launching and rolling out our new business plan for 2020 and beyond. We are now seeking to appoint a dynamic and entrepreneurial Centre Manager, with solid commercial and operational experience, to lead the delivery of this business plan and help lead the re-opening of the Beonna this year.

Our aim is to ensure that the Beonna becomes a popular venue for community, heritage and private events.

Role Purpose

As the lead manager for the Beonna, the Heritage Centre Manager will;

•  Manage the Beonna on a day to day basis
•  Drive and deliver the business plan, project outcomes and income targets
• Manage workforce and HR responsibilities
• Manage Health and Safety Responsibilities
• Identify and engage with prospective user groups for The Beonna at All Saints;
• Create and implement an events/community/heritage programme which will maximise the use of the Beonna;
• Engage with project partners and funders
• Manage the review, update and development of policies and procedures when necessary

Hours:

Full time - 5 days a week - 37.5 hours per week (Able to work a flexible working week including some weekends and evenings)

Salary:

£25,000 - £30,000 + NI and pension contributions plus 25 days holiday (excl. bank holidays)

Please send a cover letter and CV outlining how you meet the criteria (please set out your experience and provide evidence of this in your application) by email to us via the apply button.

Closing date for applications 17th July 2020

Recruiting a Registered Care Manager to join our Mental Health service in Hackney!

£33,000 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Felstead Street is a CQC registered care home, which has a heavy focus on supporting customers with enduring mental health care and elderly needs. We provide 24hr high support to 24 customers both female and male. Our building is a purpose-built home on two floors, offering customers individual bedrooms and the use of shared communal facilities and gardens. The service is commissioned by East London Foundation Trust with the care contribution from London Borough of Hackney.

Registered Care Manager is responsible for the effective management of all contracts within their designated patch, including line managing the relevant front line staff. Leadership and competence development in direct reports is a key responsibility of the role. Post-holders may also carry client group specialism responsibilities, linking in with other managers and Operations Managers to ensure focused integration of specialisms across the whole organisation and holding CQC registration for the service.

Key Responsibilities:

- CQC registered or willing to undertake CQC registration to act as the Register Manager
- Adhere to CQC standards and reporting procedures
- Make recommendations for, and update DoLs applications within designated timeframes
- Drive business planning activities, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
- Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
- Motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
- Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc
- Responsible for maintaining quarterly staff succession plans
- Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
- Responsible for managing and allocating customers to support staff (casework management)
- Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Plan, organise & prioritise operations within your contract to ensure maximum efficiencies/utilisation of resources
- Working with your team lead creative and ambitious customer involvement plans across the patch and ensure successful implementation
- Where appropriate to role, carry client group specialism activities, linking in with other managers and Heads of Operations to ensure focussed integration of specialisms across the whole organisation
- Lead quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards
- Responsible for producing and submitting Monthly Management Reports to the Performance team, ensuring that all data gathered on local KPI's is accurate and up to date
- Drive continuous improvement initiatives across contract portfolio ensuring Look Ahead continues to set and achieves sector best practice standards and is held as a benchmark to competitors
- Develop and maintain excellent internal management relationships with all other Look Ahead departments & functions, ensuring sharing of best practice and supporting initiatives to improve organisational performance
- Within your service, ensure competent use of all relevant business IT systems and all company policies and frameworks
- Responsible for managing petty cash for the service in accordance with Look Ahead procedures
- Deliver an out of hours on-call service for region
- Look Ahead Health and Safety policies are adhered to throughout the service, to review at local level and ensure staff are competent and suitably trained
- Ensure safeguarding cases are managed in line with safeguarding protocols and are reported to Operations Managers
- Ensure all other Look Ahead policies and procedures are adhered to
- Carry out management duties commensurate with the designated role level, including the management of other contracts within the designated patch, or an alternative patch, if such a need arises

For more information or to apply please visit our website.

Morgan Hunt are looking for an experienced Empty Property Officer to work for a local authority based in East London

The Empty Property Officer will need to have experience in the following:

• Working knowledge and awareness of Compulsory Purchase Orders
• Experience of dealing with Empty Dwelling Management Orders
• Can successfully identify vacant and empty properties as well as the problems tat they're likely to encounter

The Empty Property Officer will undertake the following duties:

• Work closely with the team on technical issues and service delivery matters toward service and work improvements
• Develop and contribute to knowledge sharing initiatives including training programmes, mentoring and coaching.
• Inspect and survey buildings including the preparation of scheduled work, defects and plans.

If you match the above criteria please apply for the role or alternatively contact the team for more info on 02074198946

Morgan Hunt is a multi award winning Employment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role

We believe that safeguarding is everyone’s responsibility and is at the heart of all that we do.  We are on a journey, taking all possible steps to ensure that our churches and worshipping communities are truly a place where all are safe and can flourish. 

The Diocesan Safeguarding team plays a key role in promoting a culture of safeguarding across the Diocese of Guildford through our communications, management of incidents and cases, training and DBS activity. 

We are seeking a Diocesan Safeguarding Advisor to join our team. The primary purpose of the role is to advise on safeguarding issues, cases and incidents, ensuring that all advice is in line with the law, government guidance and the Church of England safeguarding policies and practice guidance.

The role is a busy and varied one, in which every day is different. It is for 28 hours per week with some out of hours support and will require travelling around the diocese to support parishes and their teams.

Our salaries are competitive within the charity sector with a generous non-contributory pension provision. Due to the Covid pandemic, we are currently able to work remotely from the safety of our own homes, but once we are able to return, we have an attractive, open-plan office and surroundings at Church House Guildford (with free parking available).

If you have extensive safeguarding experience and a passion to join us in our journey to promote a safe environment for all, we would like to hear from you. Your application should consist of a completed application form and supporting statement (no more than two sides of A4) detailing your reasons for interest, what you can bring to the post and how you meet its requirements. The closing date for receipt of applications is Sunday 12 July 2020, midnight.

We look forward to hearing from you!