Building operations manager jobs

About the Role 

Neuroendocrine Cancer UK is entering an exciting phase of growth and development. To make the greatest difference, we need to grow in a way that is structured and sustainable, and that’s where you come in.

We’re looking for our first Director of Operations: a strategic, hands-on leader who can turn vision into action and passion into plans. Working closely with our new CEO, you’ll ensure that our people, systems, and processes all work together to deliver effectively for the communities we serve.

This is a unique opportunity to shape the organisation’s future. You’ll combine strategic oversight with operational delivery across key areas including HR, finance, compliance, governance, IT, and organisational processes. As a senior leadership team member, you’ll strengthen internal systems, support staff and make sure day-to-day operations align fully with our mission, values, and strategic goals.

Ultimately, you will help build the strong foundations and infrastructure that enable Neuroendocrine Cancer UK to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.

About the Charity 

We are Neuroendocrine Cancer UK. We exist to address the unmet needs voiced by the neuroendocrine cancer community, supporting patients and their loved ones with the physical and psychological burden of neuroendocrine cancers. Through awareness, research, better funding and support, we can give our community the attention it deserves

Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer. 

We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.

Key Responsibilities 

1. Operational Oversight and Delivery 

• Lead and manage a small in-house operations team (2 staff members) and oversee the work of external consultants as required to deliver operational plans aligned with strategic goals. 
   
• Drive the successful delivery of existing services, overseeing day-to-day operations, ensuring services are delivered efficiently and to a high standard while supporting the implementation of new initiatives and improvements. 

• Ensure systems and processes are fit for purpose and support delivery of strategic goals. 
   
• Management and maintenance of the Salesforce system.
   
• Maintain oversight of service development, ensuring it reflects user feedback and sector innovation (with Directors/Managers). 

• Lead audits and evaluations to ensure service effectiveness and continuous improvement. 

2. Governance and Compliance (working with CEO) 

• Maintain compliance with all relevant legislation, including safeguarding, data protection, and health & safety. 

• Develop and oversee policies and procedures that uphold good governance, safeguarding, GDPR, digital governance, and ethical standards. 

• Act as Designated Safeguarding Lead (DSL) and Data Protection Officer (DPO). 

• Provide assurance to the CEO and Board on compliance and operational risk. 

3. Financial Stewardship and Operational Management 

• Support the CEO in ensuring financial sustainability. 

• Oversee day-to-day budgeting, financial reporting, and grant management. 

• Ensure timely processing of payments, payroll, and contracts. 

• Support income generation through sound financial planning and operational oversight. 
   
• Review all processes, procedures & delegations and suggest updates as necessary.

4. People and Organisational Development 

• Support the CEO to recruit and induct staff.

• Work with CEO to oversee HR matters including performance management (with HR support). 

• Prioritise staff wellbeing, engagement, and professional development. 

• Support the CEO in succession planning and building organisational resilience. 

5. Service Quality and Improvement 

• Work with relevant management team to ensure high-quality service delivery aligned with user needs and feedback. 

• Monitor performance and report on impact to CEO and trustees. 

• Drive operational improvements and support the development of new initiatives. 

6. Insight, Data, and Continuous Improvement 

• Collect, analyse, and report operational data to support decision-making. 

• Oversee monitoring, evaluation, and audits to ensure accountability and learning. 

• Support research and innovation projects by ensuring operational systems are robust and effective. 
• Work with the board & CEO to review all processes, procedures & suggest updates as necessary.

 Person Specification 

About you

You’re an experienced operational leader who thrives on making things work — strategically, efficiently, and with people at the heart of it all. You know how to turn plans into action and are equally comfortable shaping systems, managing budgets, or guiding a team through change.

You bring strong leadership experience, a deep understanding of good people management practices, and sound knowledge of compliance, safeguarding, and data protection. You’re confident managing financial systems and overseeing budgets, and you know how to balance strategic thinking with hands-on delivery.

You’re at your best in collaborative, purposeful environments — someone who communicates clearly, builds trust, and helps others do their best work. You’re also pragmatic and calm under pressure, able to bring clarity and stability as the organisation grows and evolves.

Above all, you’re motivated by purpose. You share our commitment to the mission and values of Neuroendocrine Cancer UK, and you want to use your operational skills to help an organisation with real impact go even further.

Essential 

• Proven experience in operational leadership and management

• Strong knowledge of people management practices, compliance, safeguarding, and data protection. 

• Experience of managing budgets and overseeing financial systems. 

• Strong line management and team development, with the ability to lead staff and volunteers. 

• Excellent communication and organisational skills. 

• Ability to balance strategic thinking with hands-on delivery. 

• The ability to lead through change and embed new ways of working effectively. 

• Commitment to the mission and values of the charity. 

Desirable:

• Experience in a small charity or nonprofit organisation. 
• Experience of charity governance
• A relevant qualification in safeguarding, HR, or data protection
• Experience managing Salesforce or similar CRM systems

Why Work With Us?

• Be part of a small, passionate, and values-driven team making a tangible difference.
• Shape the future of the organisation at a pivotal stage of growth.
• Take on a broad and varied leadership role with the chance to influence across all areas.
• Receive support for professional development, training, and personal growth.
• Enjoy a remote and flexible working environment.

This exciting new role at the Green Party has been created to underpin the Party's work on equity, equality, diversity and inclusion. The EEDI & Culture Manager will act as an internal advisor and will aid the leadership in defining the Party's responsibilities in this area.

We are looking for someone with a high level of knowledge and experience relating to EEDI and culture. You will be familiar with relevant legislation and best practice. You will also have experience in leading development and change in organisations.

The EEDI & Culture Manager will be working with people across the organisation at all levels. This includes the leaders of the Party and governance bodies, employees and activists. They will have the opportunity to shape and influence the Green Party's approach to increasing diversity and help cultivate an inclusive, equal and equitable culture across the organisation.

Our Development Team

The Donmar has an exceptional ability to raise private funds, and the vital importance of fundraising is recognised across the organisation and embedded in the overall strategy. Each year we raise around half our income through fundraising from a varied number of sources, with corporate income representing around a third of the fundraised income. The Development team is led by the Director of Strategic Development and Fundraising, and comprises 11 people.

Purpose of the role

The Development Events Manager will be responsible for the planning, administration and delivery of all development events at the Donmar Warehouse, working alongside the Head of Trusts and Events and with support from the Events Administrator.

Who We Are Looking For

The successful candidate will have demonstrable experience of leading, managing and delivering events and strong project management skills. They will have excellent organisational and communication skills and the ability to proactively work on their own initiative as well as in a team, with very strong attention to detail. They will be used to working in a fast-paced environment and to leading multiple events simultaneously.

TERMS

Permanent, Full Time

Salary: £33,000 per annum

Working Hours: Due to the nature of the role you will be required to work some weekday evenings on a regular basis and very occasionally on the weekend. A TOIL system is in operation.

Applications Close at 10am on Monday 24 November

Round One Interviews: Week Commencing 1 December

Round Two Interviews: Week Commencing 8 December

We particularly encourage applications from those who are currently under-represented both at the Donmar and more widely in the industry, and specifically from D/deaf or disabled, or neurodivergent applicants and applicants who experience barriers and inequity due to ethnicity, gender reassignment and/or socio-economic background.

Job Purpose

Join our dedicated Data & Technology department at Operation Smile UK and play a vital role in advancing our digital capabilities. Our website is central to reaching a broad audience with our vital work, and you'll be pivotal in ensuring our online presence is robust, accessible, and effective.

This full-stack role provides an excellent opportunity to lead and contribute across both front-end and back-end development activities. You'll collaborate closely with the Director of Data & Technology and Senior Database Manager to design and build systems that empower our Fundraising and Comms teams, delivering outstanding user experiences.

We aim to build greater in-house capacity for digital development, reducing reliance on external support for routine tasks and increasing automation on key platforms. If you are a hands-on technical lead with experience across various digital channels such as website CMS (e.g., WordPress), along with a solid understanding of front-end and back-end languages and technologies, you'll be a great fit. You will also play a leading role in ensuring the OSUK website user interface and user experience is fit for purpose.

As part of our small but ambitious team, you'll be an integral part of creating and implementing our Data and Digital strategy, directly helping us achieve our goal of supporting more children born with a cleft lip and cleft palate.

Key Responsibilities

• Lead in-house web development, initiating a cultural shift to minimise reliance on external agencies for website and platform creation.
• Play a pivotal role in shaping the organisation's data and digital strategy.
• Serve as the technical product owner for all of OSUK's websites, digital & email platforms.
• Take full ownership of the Gravity Forms to Donorfy Custom API integration.
• Flare for producing modern, stylish and accessible designs, to support campaigns, general website conversion performance and brand.
• Manage relationships with external website agencies and freelancers for key infrastructure and major projects.
• Possess a strong understanding of frontend and backend web technologies

Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Our client is a vibrant Surrey-based charity, committed to building futures for local people by providing services that support and assist disadvantaged and vulnerable people; their wide range of projects and activities aim to create happy, healthy and connected communities. They are now looking to recruit a Centre Manager to oversee the daily operations for one of their wonderful community-orientated sites based near Reigate.

Located in Mogador, the Centre offers a welcoming ‘home from home’ atmosphere for residential trips, day/evening visits, and access to its nature area. As Centre Manager, you will be the lead person responsible for the daily operations and overall management of the centre, working in partnership with a range of organisations who use the centre to deliver a range of high quality activities, including residential stays. You will oversee the management of a team of staff and volunteers, together with other contract workers, to ensure the premises are well maintained and functional. You will also work alongside the Facilities Manager to put in place a planned maintenance programme and service contracts along with a fast and responsive service to deal with day-to-day repairs and will work with any tenants on day-to day management of meeting health and safety requirements. You will also work with the marketing team to promote the Centre, ensuring that more people are aware of its offering, and the wonderful space it provides!

To apply for this role, you will have demonstrable experience of working within facilities and building management and will have knowledge and experience of Health and Safety legislation. You will have excellent communication skills and will be comfortable working in partnership with a range of organisations. You will be at ease working autonomously and will ideally have experience of promoting/marketing a service to develop a new customer base.

If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below. CVs are being reviewed on a rolling basis.

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!

Please note, this role is initially offered as a 12 month FTC maternity cover.

Role Summary

Julie’s Bicycle (JB) is seeking an experienced, highly organised professional to take on a pivotal role leading the coordination and delivery of two of Julie’s Bicycle's flagship international training programmes. It demands a blend of exceptional project management expertise and a passion for supporting and facilitating transformative climate action within the cultural sector.

Job title: Programme Manager and Training Facilitator

Contract: Full time, 1 year contract (preferably January to December 2026)

Travel: Applicants may be required to do infrequent travel

Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*) 

Salary: £34k to £38k p.a., depending on level of experience and knowledge 

Reporting to: Head of Programmes

Start date: ASAP - depending on candidate’s notice period 

Normal hours: Working hours are 9.30am - 5.30pm, Monday – Friday 

(requests for flexible working hours will be considered, including requests to work 80% FTE) 

Other: 

• Annual leave is 25 days plus standard bank holidays 

• Cultural entitlement of £250 per annum to spend on arts/ cultural events & activities 

• All employees are able to claim 1 hour a week for personal wellbeing 

• Pension scheme enrolment and 6% employer contributions (reviewed annually) 

(*) Access to office space in London is always available to staff who can't or don't want to work from home. 

If you would like this application pack in a different format (e.g. large print or audio file), please email us (information in the link provided). 

About Julie’s Bicycle (JB)

JB is a leading non-profit putting climate action at the heart of culture. We believe that creativity is a powerful catalyst for change — and that the arts and cultural sector has a vital role to play in building a just, regenerative future.

For over 15 years, we’ve worked with artists, cultural institutions, funders, and policymakers to mobilise creative climate leadership through advocacy, research, policy influence, training, and community building. We champion climate justice, centre equity, and believe that environmental solutions must be driven by cultural shifts as well as systems change. For more information, please see: JB Our Work.

The Role

We're seeking an experienced, highly organised professional to take on a pivotal role leading the coordination and delivery of two of Julie’s Bicycle's flagship international training programmes: ITER and Creative Climate Changemakers (CCC) (formerly Creative Climate Leadership - CCL).This blended role is critical for ensuring the smooth operation and high-quality delivery of both programmes. It demands a blend of exceptional project management expertise and a passion for supporting and facilitating transformative climate action within the cultural sector.

You will be responsible for the full project lifecycle, from strategic co-design of the ITER curriculum as well as facilitating the ITER training. The successful candidate will also be responsible for the day-to-day management of logistics, partnerships, and finance across both programmes (ITER and CCC). This includes leading the coordination for a week-long residential CCC programme in Switzerland in March 2026 (attendance and facilitation for the CCC residential won’t be required) and managing the ongoing delivery of the ITER programme. Your ability to maintain clear communication with international partners like Ver Le Futur and In futurum, as well as with funders and programme participants, will be key to success. If you thrive on both high-level strategy and detailed operational delivery, this is a unique opportunity to directly support and scale the next generation of creative climate leaders.

Programme overviews

The successful candidate will be responsible for planning and delivering two of our core training programmes:

• Creative Climate Changemakers (CCC) (formerly Creative Climate Leadership) has been running in different formats since  2017. CCC is an international training, support and transformation programme which empowers artists, artivists and cultural change-makers to take action on the climate and ecological crisis with impact, creativity, and resilience.
  CCC strengthens the extraordinary climate leadership already energising the creative and cultural ecosystem everywhere. Through deep immersion in the themes, creativity as a practice and the community as a whole, CCC champions a systems approach orientated towards justice and inclusion. Creative Climate Change-makers represent an exceptional international cohort; many projects, companies and careers are flourishing as a result of the programme, with national cultural policies responding to this new field of practice led by over 200 CCL alumni from all five continents. 

• International Touring and Environmental Responsibility (ITER) Programme: Now entering into its fifth year the ITER programme is a partnership between Arts Council England, Arts and Culture Norway and the Danish Arts Foundation, and aims to foster new international collaborations and connections between the participating countries. ITER consists of two training programmes running in parallel; a course for beginners and a course for Changemakers, followed by an opportunity for participants to collaborate and apply for project funding. The programme is directed at touring professionals in the creative sector, focusing on sustainability. To date, 137 organisations and individual artists have taken part in the programme. Many are now leading the way by re-imagining conventional models of touring, putting environmental and social sustainability at the heart of what they do, and bringing important new learning to the sector. 

Key Responsibilities

Project management and administration

• Manage the day-to-day project management and administration for both the CCC and ITER programmes.

• Ensure smooth coordination and clear partnership roles (R&Rs) are maintained with key partners for each programme, including Ver Le Futur (Switzerland) for CCC and In futurum for ITER, along with other partners and funders.

• Coordinate, manage, and contribute to internal JB meetings for both programmes, including coordinating internal programmatic development/awayday sessions.

• Manage the budget for ITER and ensure timely payments to partners and guest speakers. Take an overview of the delivery of the Pro Helvetia Grant for CCC.

• Ensure all documentation, including evaluation, impact and funder reports, and statistics, are complete and distributed for CCC, and manage the evaluation for ITER.

• Coordinate logistics for both programmes: scheduling meetings, task management, folder management, and ensuring information flows between the team and stakeholders.

Programme delivery & design

• CCC residential planning: Manage JB responsibilities for planning, project management, and logistics for one full residential CCC programme in Switzerland in March 2026. 

• ITER and CCC Programme delivery: Lead the day-to-day delivery of the ITER and CCC programmes across both beginner and advanced levels, ensuring connectivity across sessions, networking, and live events.

• Co-design and co-deliver the ITER seminar sessions curriculum with the Head of Programmes, associate facilitators, JB programme leads, and in futurum.

• Take responsibility for the strategic overview of the ITER curriculum, learning objectives, and proactively respond to the needs/interests of the cohorts.

• Manage all aspects of the online sessions for ITER, with support from the digital team.

• Organise and brief guest speakers for ITER.

• Co-ordinate JB experts and/or deliver mentoring to winning ITER and CCC projects to support successful delivery of participant's project concepts.

• Manage communications with ITER participants and CCC alumni network on occasions.

• Co-design and manage the ITER/CCC networks.

• Take part in the participant and project selection process for ITER/CCC.

Communications, Strategy & Development

• Liaise with the Comms and Marketing teams for JB, Ver le Futur, and other CCC partners.

• Manage the Communications Campaign for ITER in partnership alongside with the JB marcomms team, including promoting the programme, capturing insights, case studies, and assets.

• Support the JB team on developing the brand, strategy, partnership model, and resourcing for ITER/CCC going forward.

• Manage enquiries for and scope new CCCs, as time permits.

• Represent JB across the ITER/CCC programmes alongside the Head of Programmes.

Person Specification

• Outstanding project management and delivery skills and experience, including planning and delivering in-person events, projects, or similar courses.

• Excellent training facilitation skills both for online and in-person training styles.

• Excellent communication skills (spoken and written) and the ability to connect with multiple stakeholders and funders.

• Excellent organisational skills: budget management, scheduling, and timekeeping.

• Ability to work with a wider programming group to support curation.

• Digital skills across a number of online platforms, including Google Drive (Docs, Sheets), Zoom Pro, and Miro/Mural.

• Ability to prioritise tasks and keep the project and team on track to meet multiple deadlines.

• Open, collaborative approach that fosters cross-team communication.

• Knowledge and awareness of access needs.

• Must be proactive, professional, inspiring, and galvanising.

Sector & Thematic Experience

• A commitment to transformative change, inclusion, and justice, and an appreciation of culture as a driver for systems-change.

• Intermediate to advanced environmental knowledge

• Experience working in arts and culture, on climate justice, or on similar training, education, or transformation programmes in other sectors/communities is valued.

• General knowledge of sustainability across the cultural sector is strongly desirable, particularly expertise on sustainable touring.

• A keen interest in international and transnational collaboration.

Why Join Us?

At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture, where your voice will shape how the cultural sector responds to one of the greatest challenges of our time. 

How to apply

If you’d like to apply, please: 

• Complete the application form and equal opportunities monitoring form found on our website.

Submit these via our application portal by 11.59pm on Sunday 23rd Nov 2025.

We encourage people from any background to apply for this post. We are committed to creating a workforce which is representative of our society, and to bringing together those with a variety of skills and experiences to help shape what we do and how we work. We are particularly keen to hear from people of colour and those who self-identify as disabled.

Please note, this post is open to people who already have the right to live and work in the UK, as Julie’s Bicycle is not currently in a position to sponsor a work visa. 

A note on AI

While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work. 

Thank you for your interest in working at Julie’s Bicycle.

Sale, Greater Manchester (M33 5AH)

Starting at £42,000 per annum (dependent on experience)

Full-time, Permanent

Join our client

Are you an experienced Estates and Operations professional looking to make a real difference?

Our client,  a leading charity in Sale, Greater Manchester, is seeking a dynamic Estates & Operations Manager to oversee their facilities, estates, transport, and operational services.

This is a fantastic opportunity to play a key leadership role in ensuring our environments are safe, sustainable, and empowering for the people they support.

About the Role

As Estates & Operations Manager, you will:

• Lead on all aspects of property and facilities management across multiple sites.
• Ensure compliance with health, safety, and fire regulations.
• Oversee housekeeping, transport, and operational teams.
• Manage budgets, procurement, and contractors to deliver value for money.
• Drive sustainability projects and support our client's commitment to environmental responsibility.
• Contribute strategically to organisational growth and development.

About You

They're looking for someone who brings:

• Proven experience in estates, facilities, or operations management (charity, care, or education sector experience desirable).
• Strong knowledge of building maintenance, health & safety compliance, and fire safety.
• Experience managing multi-disciplinary teams.
• Excellent organisational, leadership, and communication skills.
• A full UK driving licence.
• Desirable qualifications: NEBOSH, IOSH, IWFM, or RICS accreditation, plus experience leading capital or sustainability projects.

Why Join Stockdales?

Our client's, values are rooted in providing safe, inclusive, and supportive environments. You’ll be part of a dedicated leadership team, helping shape the future of our charity while enjoying a role that offers variety, responsibility, and impact.

They are committed to investing in their staff, offering training, professional development, and the chance to make a lasting difference in the lives of the people they support.

Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
• Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage the removal process and consent process
• Assist with sending out problem payment letters
• Following up cancelled regular payments as part of the winback process
• Assist with handling material requests and recording actions on the Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Senior Supporter Care Manager

Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Join Lepra, an international charity working to beat leprosy and lymphatic filariasis, as our Senior Manager, HR, IT & Operations.

This is a key leadership role responsible for shaping our HR strategy, overseeing IT systems, and strengthening operational effectiveness across the organisation. You’ll play a vital part in building a positive, inclusive, and high-performing workplace that enables our teams to thrive.

We’re looking for someone with proven HR and operational leadership experience, excellent people skills, and a hands-on, solutions-focused approach. CIPD Level 5 or equivalent experience is desirable.

Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We are in our second year of our Global Strategy for 2024-30, which guides us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.

Job Context

The Senior Manager- HR, Operations, and IT plays a key role in supporting Lepra’s people, systems, and governance functions. Working within a small and collaborative UK team, the postholder leads HR operations and organisational administration. The role combines hands-on delivery with advisory support, ensuring compliance with employment law and internal governance standards, and contributing to the efficient running of the organisation.

Job Purpose

The Senior Manager – HR, Operations, and IT provide functional leadership across human resources, operational management, and information systems. The postholder ensures that Lepra’s people, processes, and infrastructure enable a high-performing, inclusive, and compliant organisation.

Working closely with the Director of Finance and Operations, this role provides support on HR strategy and governance, supports organisational operations, and provides leadership for IT and data management functions.

Working Relationships

Reports to the Director of Finance and Operations

Working with all of Lepra UK on all matters regarding HR, Operations and IT.

Will liaise across all Lepra staff, particularly those in management roles, in accordance with their staff and volunteer roles.

Will work closely with the Senior Management Team and Trustees

Key Responsibilities

The job holder will ensure that Equality/Equity, Diversity and Inclusion are recognised and promoted at all stages in the recruitment cycle for trustees and volunteers. They will provide an internal point of HR contact for all colleagues, liaising as necessary with external HR consultants. They will also provide support to the Trustees and SMT in an efficient, effective and confidential manner.

1. Organisational Support

Provide support on leading the delivery of efficient HR, operational, and IT functions across the organisation.

Provide professional advice and guidance to senior management and staff on people, compliance, and systems matters.

Support the Director of Finance and Operations in ensuring sound governance, risk management, and organisational resilience.

Oversee key internal processes that underpin organisational effectiveness, including performance, policy, and data management.

Support health and safety compliance within the organisation.

Provide executive and administrative support to the Senior Management Team, including scheduling, agenda preparation, and minute-taking

Support the Director of Finance and Operations in ensuring good governance practices and compliance with charity and employment regulations.

Coordinate Trustee and Board-related administration as required.

Contribute to operational efficiency by supporting the implementation of improved systems and processes.

2. Human Resources and People Development

Ensure HR policies, frameworks, and practices promote fairness, inclusion, and staff wellbeing.

Lead on workforce planning, recruitment, and providing support on retention strategies.

Support professional development, performance management, and engagement initiatives.

Ensure compliance with employment law and uphold best practice in employee relations and safeguarding.

3. Operations and Governance

 Oversee office management, facilities, and supplier relationships to maintain effective operations.

 Support Board and Committee administration, including minute taking.

 Lead the review and implementation of operational policies and procedures to ensure efficiency and compliance.

Contribute to the development of a collaborative, transparent organisational culture.

4. IT and Data Management

Provide oversight and strategic support to the IT and Data Officer.

Ensure secure, efficient, and user-focused IT systems are in place.

Support the organisation’s data governance framework, ensuring compliance with GDPR and data protection legislation.

Drive continuous improvement in digital systems to enhance operational effectiveness and reporting capability.

5. Culture, Inclusion, and Wellbeing

Champion Lepra’s commitment to Equity, Diversity, and Inclusion (EDI).

Promote a positive workplace culture that prioritises wellbeing, respect, and collaboration.

Ensure that HR and operational processes align with organisational values and support staff engagement.

At Lepra, you’ll join a small, friendly, and mission-driven team working collaboratively across the UK, India, and Bangladesh.

The Office Manager plays a central role in ensuring the smooth, efficient, and welcoming operation of Women for Refugee Women’s (WRW) office and organisational infrastructure. This role is key to maintaining a well-functioning environment that supports the wellbeing, productivity, and collaboration of staff, volunteers, network members, and visitors.

This is a cross-cutting role that underpins the charity’s day-to-day operations and contributes to a positive and inclusive working culture. 

Prospectus is delighted to be partnering with a historic theatre in the heart of Oxfordshire to recruit for a new Operations Director. Our client produces and presents world-class theatre for many thousands of audience members each year, along with enriching creative learning opportunities for all ages and communities. As they launch their vision and strategy for the next five years,  the theatre looks to hire a new Operations Director to lead day to day operations, as well as working on an exciting capital project.

The Operations Director is responsible for effective day-to-day operations of the organisation’s buildings and systems and for supporting team members through strong HR. They will lead on health & safety, HR, facilities, contracts, and capital projects, ensuring the theatre remains safe, accessible, and welcoming for all. As a member of the Senior Management Team, they will also play a vital role in shaping long-term organisational strategy, with particular emphasis on environmental sustainability, equality, diversity & inclusion (EDI), heritage conservation, access, and workforce professional development.

The selected candidate will have proven senior management experience in operations with some exposure to buildings/facilities management and HR. You will bring a strong understanding of health & safety practice and risk management, as well as strong leadership and team management skills. You will be an excellent problem solving with strong communications skills, and bring a passion to drive efficiency and new ways of working. You will also demonstrate a commitment to environmental sustainability, equity, diversity and inclusion.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Steven Fraser at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.      
 
In order to apply please submit your CV only in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

We are looking for a Legacy and Administration Manager to join our Finance and Operations team on a part-time basis (2 days per week). This role will report to the Director of Finance and Operations. 

Job Purpose

Legacies are one of the most vital sources of income for Operation Smile UK, helping us continue our work supporting patients with cleft around the world. We’re now looking for a Legacy Administration Manager to join our dedicated team and ensure that every gift left to the charity is managed with care, professionalism, and in line with the wishes of our supporters.

Key Responsibilities

• Manage a portfolio of residuary, specific, and reversionary legacy cases from initiation to completion, optimising income while upholding all legal, ethical, and organisational standards.
• Communicate with empathy and professionalism with executors, solicitors, and beneficiaries’ families, including handling enquiries and confirming receipt of legacy notifications.
• Review estate documentation and valuations, determine the charity’s entitlement, and verify that all due funds are correctly received.
• Ensure that all relevant charity tax reliefs are properly applied for, including Inheritance Tax, Capital Gains Tax appropriations, and Income Tax (form R185).
• Maintain accurate and up-to-date records of all legacy income and correspondence within OSUK’s CRM system and Finance Tracker.
• Track the status of ongoing cases, pursue outstanding actions, and take prompt steps to address issues or disputes as they arise.
• Collaborate closely with internal teams—such as Finance, Supporter Care, and Partnerships—to promote strong stewardship and compliance.
• Refer or escalate complex or high-impact matters to the Director of Finance and Senior Finance Manager when necessary.
• Contribute to team meetings, process improvements, and the development of best practice.

Person Specification

· Strong interpersonal skills with the ability to build positive relationships and communicate clearly and sensitively, both in writing and verbally.

· Proven experience in legacy administration within the charity sector or in probate and estate law.

· Highly organised, with the capability to prioritise and manage a diverse caseload effectively.

· Exceptional attention to detail, ensuring accuracy in financial transactions, documentation, and data entry.

· Skilled in interpreting wills, estate accounts, and related legal documents.

· Competent in reviewing estate accounts to verify the correct application of Inheritance Tax (IHT) and Capital Gains Tax (CGT) and to ensure estates are properly finalised.

· Proficient user of Microsoft Office and customer relationship management (CRM) systems.

· Review estate accounts, including the allocation of Capital Gains Tax (CGT) and Inheritance Tax (IHT), to confirm estates are correctly administered.

· Certificate in Charity Legacy Administration (ILM) or legal/paralegal qualification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Location: Remote UK

Closing Date: November 13th, 2025 (12PM GMT)

Work summary

• Full time - 5 days per week

• The candidate must understand and have familiarity with US 501(c)3 finances and reporting requirements.

About The Role

Climate Catalyst  is dedicated to galvanising the collective power of business, investors and civil society to influence and accelerate policy change in Asia and Europe. Our vision is a just, prosperous world in which global warming is limited to 1.5C. We are looking for a Finance & Operations Manager, to join our People + Operations team. This role is a full time position and reports to the Director of People + Operations. 

This is a mission critical role that helps us build seamless, smart, and compliant operations for our organisation. The overall remit of this role is to:

1. Support on key aspects of financial management across budget development and forecasting, monthly reporting, and managing our external finance partners.

2. Managing domestic and international payroll via our employment partners, and managing vendors and contracting. 

3. Support on general operations across systems and software administration, and compliance practices.

Financial Management + Forecasting

• Support work on annual and multi-year budget forecasts, based on programming needs and organizational trajectory 

• Develop and maintain budget forecasting tools for departments to manage their annual budgets, to help inform strategic decision-making

• Manage organization’s cash flow to ensure financial stability across restricted and unrestricted funding

• Allocate staff, program, and operational costs to appropriate grants and work with finance partners to create budget systems to assign and track that spend

• Oversee work of our external bookkeeping and accounting partner–Jitasa–and serve as their main point person

• Develop cost types and appropriate coding for all expenses, and manage correct use of them

• Ensure all expense policies and internal controls are in line with best practices, up to date, clear and accessible to staff, and consistently referenced

Payroll + Vendor Payment

• Oversee and execute payroll cycles for all employees and contractors, through our domestic and international PEO, and vendor management platform

• Oversee  relevant local and state taxes and reporting, in line with US PEO requirements

• Responsible for payroll administration such as new hire documentation and processing standard payroll on a monthly basis and any payroll changes

• Manage contracting process, liaising with outside legal counsel when required

• Get vendors, contractors and new contracts set up in our contract management system

• Run due diligence processes in accordance with our due diligence policy

• Ensure and execute reimbursements for all employees in line with expense policies

• Prepare and issue any relevant tax documents for vendors and contractors

Funder Engagement + Reporting

• Work with the fundraising team to develop programme budgets for proposals 

• Manage financial reporting requirements during and at the end of each grant cycle

• Review draft donor agreements prior to legal, and set up grants in Climate Catalyst systems to allocate staff time and expenses accordingly

Annual Reporting + Compliance

• Support the Board Treasurer, CEO, and Jitasa in coordination of annual reporting to relevant authorities 

• Support annual audit preparation by serving as the internal coordinator for all requirements and documents as requested by auditors

Business Operations + Additional Support

• Manage all software and team systems, including access, permissions, and renewals

• Ensure all systems and data are managed in compliance with GDPR and other data protection legislation

• Ensure team data protection policies are up to date, relevant and adhered to

• Serve as the main point of contact to Climate Catalyst’s insurance broker and manage insurance policies – ensuring all policies are clearly accessible and paid in a timely fashion.

• Fill out and maintain all relevant lobbying documentation for the US, Europe, and any other relevant jurisdictions

• Ensure that all policies, trademarking, and terms of service are up to date on our website

• Support in material development for Board budget presentations

• Manage existing technology and equipment inventory and procure new equipment for all new hires and support in onboarding and offboarding as required

• Identify and implement systems and process improvements to enhance operational efficiency

What You Would Bring

• Strong budgeting, expense management, forecasting and financial planning & reporting skills 

• Experience in vendor and contract management as well as efficiency improvements 

• An understanding of compliance and regulatory requirements including but not limited to tax regulations and contract and legal risk management 

• Proficiency in managing financial and operational software

How You Work

• Ability to manage work streams independently

• Cross-functional collaboration across various departments 

• Clear and precise communication 

• Ability to navigate organizational change 

• Eager to collaborate and solve challenges

• Team player and true champion of your colleagues

Applications

To apply, please upload a brief cover letter outlining interest in the role and your CV to this application page. The deadline for applications is November 13th, 2025. We are keen to fill this position soon and will start reviewing applications on a rolling basis and may begin interviewing before the application deadline. If this role excites you, we encourage you to apply as soon as possible.

We value authenticity! Please prepare your application and interview responses yourself, without using AI tools.

Compensation + Benefits

The starting salary for this role is £53,900.

Benefits include: health insurance, stipends for wellness and phone/Wi-Fi, professional development fund, co-working space coverage, generous pension contribution and more. For more information about working with us at Climate Catalyst, visit our website.

Diversity at Climate Catalyst

Climate Catalyst aims to design inclusive strategies to meet our objectives. We recognise that the only way to deliver on that is to build a diverse team made up of people with varying backgrounds, experiences, and perspectives. We encourage people from historically marginalised and currently under-represented groups in the climate movement, to apply to work with us.

Equal Employment Opportunities

Climate Catalyst is an equal opportunity employer and complies with all applicable employment opportunity laws prohibiting discrimination against all qualified applicants and employees based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, veterans' status, or any other basis protected by applicable law.