Building Services Manager Jobs in Manchester, Greater Manchester
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Job description
Are you passionate about patient and public engagement, effecting system change, and improving services? Are you confident to design and carry out research, and tell the story of the findings in briefings and reports? Do you relish building relationships with external partners, and working together to bring about change? If so, we’d love to work with you to improve the experiences of people using health and social care services in Barnet.
As our Senior Research & Participation Officer, you will be working on an exciting new project to improve primary care access for residents. Your flair for planning and logistics will enable you to both gather evidence about the experiences of Barnet residents, and to collate existing data. You’ll also be comfortable producing accessible how-to guidance, to enable people experiencing health inequalities to access services.
The role will involve building effective relationships with stakeholders including GP Practice Managers, voluntary sector organisations and NHS Integrated Care Board partners. You will work with these stakeholders constructively and persuasively, to seed partnership initiatives and achieve positive change for Barnet residents.
In return for your commitment to the cause, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work.
Applicants must have lived experience of disability, which could include a mental health issue or other long term condition.
About Healthwatch
The Health and Social Care Act 2012 required each local authority area to set up a Healthwatch organisation. Healthwatch gives people a powerful voice both locally and nationally. At a local level, Healthwatch Barnet works to help people get the best from their health and social care services, whether it's improving them today, or helping to shape them for tomorrow. Healthwatch Barnet is about local voices being able to influence the delivery and design of their services, not just for the people who use them, but anyone who might need to use them in future.
Healthwatch Barnet transferred to Inclusion Barnet on 1st April 2020. It is commissioned by the London Borough of Barnet to provide the following 6 key functions:
· Gather views and understand the experiences of patients and the public
· Make people’s views known
· Promote and support the involvement of people in the commissioning and provision of local care services and how they are scrutinised
· Recommend investigation or special review of services via Healthwatch England or directly to the Care Quality Commission (CQC)
· Provide advice and information (signposting) about access to services and support for making informed choices
· Making the views and experiences of local people known to Healthwatch England (and to other local Healthwatch organisations) and providing a steer to help it carry out its role as national champion
About Inclusion Barnet
Inclusion Barnet is a thriving peer-led charity based in North-West London. We believe in the power of experience, and this is demonstrated by all our services being led, developed, and delivered by people with lived experience of disability, including mental health issues and long-term conditions. We believe that learning to use our lived experience for social change is a skill. We have become experts in harnessing the lived experience of our staff, members, volunteers, and people who use our services to design and deliver higher quality, more person-centred services. We believe that this benefits both disabled people and society more widely. We also work to support other organisations to do the same. Our work is very much influenced by the Social Model of Disability.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key Responsibilities:
- Provide high quality information and support in an empathetic and professional manner.
- Conduct a holistic needs assessments for each service user according to their individual circumstances
- Working with each service user to establish the most appropriate sources of support, and agree an action/support plan with them
- Provide a face to face service when there is an over-riding need to do so by visiting service users
- Collaborate with other agencies/service providers who can offer additional support options
- Liaise with partners, ensuring that agreed actions are followed up
- Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
- Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
- Contribute constructively to the development of the Service Provision team and function, for the benefit of service users.
- Work constructively and collaboratively to solve problems with the support of colleagues.
Person Specification:
Essential
- Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
- Knowledge and insight into state benefits and complementary support services (whether national / local / statutory agencies.
- Excellent communication skills, being able to establish rapport and build trust quickly.
- The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
- Knowledge of data protection principles and how to apply them.
- Knowledge or experience of safeguarding best practice.
- Knowledge and insight into complementary support services (whether national / local / statutory agencies).
- Excellent IT software skills and aptitude to adapt to new systems and processes.
- Flexible, resilient and solution focussed working with sensitivity and integrity.
- Collaborative, constructive, and solution-focussed
- Ability to work flexibly, depending on the needs of the team and of service users.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience providing support remotely.
- Relevant qualifications in health and social care
Other
Use of own car, ability to travel to support service users / attend meetings.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
The client requests no contact from agencies or media sales.
This post is an exciting opportunity to join an ambitious and progressive team, working within an international federation that supports children and young people across the world. We are looking for someone who is committed to learning and innovating, who can combine technical knowledge and expertise with locally led approaches.
Reporting to the Head of Programme Funding, you will work across the fundraising team, supporting programme set up and reporting, in line with key funding criteria and SOS Children’s Villages monitoring frameworks. You will work with colleagues in SOS Children’s Villages UK and internationally, building capacity in programme design, monitoring and reporting. This includes working with colleagues in multiple countries, collaborating on best practice MEAL work whilst being guided by local knowledge and expertise.
You will hold oversight of the portfolio of programmes being funded by SOS Children’s Villages UK, ensuring the UK based team have the tools, resources and processes to monitor programmes, in partnership with our international colleagues. You will manage reporting timelines, supporting your colleagues to ensure effective delivery of programme reporting, according to the needs of SOS Children’s Villages UK and external donors. You will provide hands on support for the monitoring, evaluation, learning and reporting of programmes, taking a lead role in the development of frameworks that will ensure effective capture of data enabling excellent reporting.
We are embarking on ambitious work around data analysis and research, and any experience you have in these fields will be highly valuable, and the appetite to explore them is essential.
You will be an active participant in networks, both globally and within the UK, contributing to our organisational knowledge on how to better monitor and analyse key areas such as gender and inclusivity within our programmes.
This is a home-based role, with regular travel within the UK as well as some international travel which you must be able to undertake.
We are looking for someone with comprehensive knowledge of MEAL systems and processes, and with at least four years of experience in a monitoring, evaluation and/or impact assessment role.
For full details and information about how to apply, please view the full job descripton. Please note that any applications that do not include a covering letter that clearly demonstrates your suitability for the role will not be considered.
Informal conversations about the role are welcome.
Please submit your CV and a covering letter that outlines your suitability for this role.
The client requests no contact from agencies or media sales.
Salary: £46,747 per annum rising to £49,207 after 12 months in London. £42,719 per annum rising to £45,179 after 12 months outside London.
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
Closing date: Monday 03 June, 08.00.
Shortlisting date: Wednesday 05 June.
Interviews: Wednesday 12 and Thursday 13 June.
From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country.
As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.
We are the largest membership body for voluntary organisations in England. The needs of communities are diverse and ever-changing. This means the role charities play, and what they need, constantly evolve.
We interact with tens of thousands of organisations every year. With your skills and experience, you’ll help make the wealth of data we hold in our CRM system become meaningful insight that helps define how we work.
You’ll help make sure we have a robust data management strategy and work with multiple teams to find ways to connect our services with the people who really need them.
This is an exciting time to join the team. We’re founding a new Insight Hub which will change the way we use data. It will offer the whole team new opportunities for growth, innovation and development.
Equity, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector.
We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience.
If you tell us you’re disabled (according to the Equality Act 2010) and your application meets the minimum criteria for each specification listed in the job description, we’ll interview you for the role. We’ll make reasonable adjustments during each recruitment stage to ensure it’s inclusive and works for you.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
If you have access needs or require reasonable adjustments as part of the recruitment process, please email us.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days annual leave for full time staff and pro-rata for part-time staff. After three years, annual holiday increases to 27 days. After five years it increases to 30 days (pro rata for part time staff)
- office closure between 25 December and 1 January inclusive
- the option to purchase or sell up to five more days each year
- five days volunteering leave (pro rata for part-time staff)
- two and a half extra wellbeing days off during the year
- enhanced pay for sick, maternity and adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home or off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities
- the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme.
We’re located a short walk from London King’s Cross station in a modern, accessible building overlooking Regent’s Canal.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of around 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
We are looking for a Development Manager in our Place Development Team who will focus on Public Leisure.A key element within our 10-year Strategy - Uniting the Movement is our commitment to work through Place, Creating Active Environments and supporting Public Leisure facilities to be more community focused and evolve to an active wellbeing service:
- Creating Active Environment’s provides places and spaces for people to be more active and build healthier active communities.
- Developing stronger, happier healthy communities and better places to live, by ensuring our built and natural environments and the connections in between are design or adapted around people, creating the opportunities to increase physical activity levels
- Places and spaces around us deliver a positive impact on whether, how, when, and where we move. Every space and place that we move through in our daily lives should encourage us to move more. Dedicated sport and leisure spaces should be co-created, well designed and inclusive.
- Public leisure facilities and services have a vital and unique role to play in our sport and activity ecosystem because of their value to the people who use them most. The public leisure sector also has a central role to play in the delivery of our Uniting the Movement strategy, as it is a core element of each of the five Big Issues we have identified as having the greatest potential for preventing and tackling inequalities in sport and physical activity.
- Our Future of Public Leisure report identified two medium term goals for the sector (1) to transition from a traditional leisure service to one which is far more focussed on active wellbeing (2) to move to a model that focusses on added value and supporting the delivery of local priorities, and with that enable the delivery of wider government priorities around Levelling Up, net zero and health inequalities
- To fully understand the role of public leisure centres, Moving Communities Facilities provides a real-time view of local authority facility performance, with benchmarking and filtering functionality, that explores financial performance alongside understanding how effective the service is and for whom, and its impact on local communities.
- The platform has developed into Moving Communities Place which is a comprehensive data platform that provides a detailed, place-based view of participation in physical activity by measuring direct delivery to demonstrate the scale, impact and value to local communities.
Sport England recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, particularly where we are under-represented, currently, this includes disabled people and those from culturally diverse communities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Director of Service Transformation
Employer - Kids
Location – Remote work involving regular travel within England
Salary - c.£70,000
Hours - 36 hours per week (Flexible hours considered)
At Kids, we're midway through an ambitious five-year strategy aimed at enhancing, expanding, and innovating our family support services. Working hand in hand with disabled children and young people, we're advocating for systemic reform while seeking sustainable methods to deliver our services. Our remarkable team is already co-creating new services, leveraging digital platforms, and devising creative solutions to meet families' urgent practical and emotional needs. You'll lead efforts to uphold our exceptional service quality, driving the development of innovative support models that cater to families' evolving needs and can be financially sustained.
As our Director of Service Transformation, you will lead the exciting next phase of transforming our charity’s services to reach more disabled children, young people and their families. You will be responsible for sourcing and delivering contracts and partnerships essential for the charity’s sustainability by advancing our digital outreach and nurturing new partnerships and securing sustainable funds for innovative models of support.
What you will be doing as the Director of Service Transformation:
- Lead and execute services strategies and plans that extend and transform the impact and financial sustainability of the charity’s services and support for disabled children, young people and their families.
- Lead the design, development and sales of innovative new service models and the scaling of existing services.
- Work closely with the other executive directors and leadership team to achieve the generation of an annual financial surplus to reinvest in Kids.
- Ensure the quality and safe delivery of all Kids’ services.
- Ensure effective budget management underpins service development and delivery. Ensure contracts and tenders are commercially negotiated and regularly monitored. Work with colleagues to identify and achieve necessary margins on contracts and projects for financial sustainability.
- Inspire and lead a high performing services team; support colleagues to test, learn and adapt as the charity evolves and transforms its digital and in-person support offer.
- Be an inspiring, visible and collegiate leader and team player who works across team boundaries to help drive organisational change and nurture colleagues’ ability to perform at their best.
- Model and lead effective communications with all colleagues that bring to life the charity’s values and behaviours. Support colleagues to ensure Diversity, Equity and Inclusion principles and practice are evidenced in service design and delivery.
- Act as an ambassador for Kids on key platforms, carrying out media work as required; promote the charity’s products, services and work; and draw from services expertise to influence public policy and legislation relevant to disabled children and their families.
Essential Criteria – Demonstrated history of leadership in service provision, service evolution, or change management; adeptness in fostering relationships and/or experience in business development/sales.
Are you a proven leader with a passion for the power of practical support to unlock potential and transform lives? Are you a change-maker who will relish the challenge of finding a sustainable path to deliver fantastic frontline services?
Is this you? If so, get in touch and talk to us about being our next Director of Service Transformation.
The Good stuff/Benefits
- Join a company that truly cares about your wellbeing
- Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
- Option to buy an additional 5 days holiday.
- Enjoy your entitlement to Bank Holidays.
- We've got your back with Maternity and Paternity Pay.
- Rest easy knowing you're covered with our Death in Service plan.
- Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
- Achieve work-life harmony with flexible hours tailored to your needs.
- Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
- Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
- Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
- Take care of yourself with Company Sick Pay which you are entitled to from your first day.
- 5 days of paid family/carers leave.
- Salary sacrifice schemes available
- Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
- Expand your horizons with Kids online learning platforms, offering a wealth of professional courses for your personal and career development.
- Apprenticeship programmes available for employees
- Benefit from a colleague engagement programme enabling your voice to be heard.
- Lean on us during difficult times with Bereavement Leave.
The client requests no contact from agencies or media sales.
Closing Date: 25th May 2024.
Location: Based in Greater Manchester with some homeworking.
Hours: Part-time, 21 hours per week.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Are you looking for a rewarding opportunity where every day is different?
Do you have the passion and drive to make a positive difference in peoples lives who are affect by dementia?
Are you a compassionate and focussed leader, who can provide a supportive and inclusive working environment for your team, where we work openly, combining our strengths and helping us to achieve more together?
Yes? Then please let us tell you more about this fantastic opportunity we have at Alzheimer's Society!
About the role
Alzheimer’s Society Local Services teams provide exceptional information, advice and guidance for people affected by dementia. As a Local Services Manager, you will be home based, leading and inspiring geographically dispersed teams, whilst working as part of a wider Area Management Team, to deliver these fantastic services.
As a Local Services Manager you will have the rewarding opportunity to manage dementia services across the ten boroughs of Greater Manchester.
You will provide local operational leadership and management to support the Regional Manager to deliver the Society’s strategy. The role will lead local delivery of high quality, person-centred, safe and secure dementia services and lead the implementation of operational business management systems. You will champion the delivery of quality in everything we do, ensuring that people affected by dementia are at the heart of our service delivery.
About you
You will have a strong working experience of the Health and Social Care sector and have experience of leading teams to deliver high performance outcomes to excellent quality standards, including through periods of significant change. As we support many diverse groups across the Greater Manchester area, particularly within the South Asian Community, we would encourage applicants that are bi-lingual or multi-lingual to apply. Examples of additional languages within these communities are typically Urdu, Punjabi, Hindi and Bengali.
An understanding of dementia is desirable - but not essential. We are looking for a person who wants to be part of a fantastic team creating a supportive environment to help people affected by dementia.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Are you looking for a role within an organisation where the work you do makes a real difference to people's lives? Are you looking to develop your fundraising experience with a sector-leading team? If the answer is yes then our Supporter Care Team Manager could be for you.
Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Fundraising team to get out there and bring in the funds we need to protect children and prevent abuse. Join us as a Supporter Care Team Manager, and get more people involved in change that means everything.
This role sits within the Income Generation Directorate our aim is to maximise resources for the NSPCC's mission by raising funds, providing the best possible supporter experience, and building long-term relationships between donors and our cause.
The Supporter Care Team Manager sits within the Supporter Care team and Supporter Service Department. This is one of the customer care focused teams within the Supporter Services department, which is part of the Operations structure, within the Income Generation directorate.
This role means a lot to our Supporters. You will line manage the team providing the first point of contact for the many thousands of people who get in touch with the NSPCC each month. Whether by email, phone call or letter, this might be the only contact that person has with the NSPCC. For this reason, the team take every opportunity to give our supporters a personal and rewarding experience, making sure they go away feeling more engaged with our work and knowing how much we genuinely value their support. The Supporter Care Team Manager will lead, direct, coach and encourage our staff to give the best service to our supporters whilst also having an eye for processes and systems to enable the smooth running of the team.
The ideal candidate will recognise the following skills in themselves:
- Excellent interpersonal and customer service skills
- Experience of working effectively with people from different professional backgrounds.
- Excellent written communication skills and excellent listening skills with a particular ability to control telephone conversations to a high standard, including handling distressed, confused or aggressive callers.
- Ability to effectively support and coach supporter care advisors with supervisory responsibilities
- Ability to think creatively – to be able to identify ways to improve customer service standards and demonstrate problem solving skills.
- Knowledge and understanding of the importance of racial and cultural difference and of disability and an ability to respond to a diverse user group.
- Well-developed basic IT skills and experience of using a client information data base.
- Ability and willingness to assist in the promotion of NSPCC services, principles and values to a variety of audiences, including fundraisers, media and other professionals, including oral presentations.
This is a real opportunity to make a difference to children's lives, but we also like to reward people by offering a great working environment, being part of a friendly and supportive team, and offering stimulating and challenging work, with plenty of development opportunities. We offer a variety of rewards and benefits including generous annual leave, employee benefits and assistance programme, pension and life assurance schemes.
Join us at this exciting time and you'll become part of an expanding team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.
About This Job
ACCT UK launched its new name and brand in 2021 and we are now seeking a highly motivated Marketing Manager to continue the delivery of our engagement programme. We are looking for you to bring enthusiasm, personal credibility, discretion and sensitivity in promoting the charity to its beneficiaries and a wide range of stakeholder groups.
As ACCT UK’s Marketing Manager, you will be key to helping the wider community to understand our charity and how it is distinct from the Army Cadets, a youth organisation we are closely linked to.
This is a rewarding and flexible role. The position is a permanent full time post (40 hours per week) which can be either home or office based. The successful applicant will be required to travel occasionally. The full time starting annual salary for this post is £34,190.73.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. We want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their Army Cadet experience. We want to develop the youth leadership and training abilities of adult volunteers in the Army Cadets.
Working alongside our strategic partner, the British Army, we help young people to access cadet activity with the Army Cadets through a range of activities including fundraising, grant making, developing new resources and direct support to the Army Cadets.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and challenge them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small, friendly team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote learning and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· 20 days annual leave plus Bank Holidays (pro-rata for part time staff).
· Additional privilege leave on set days each year, such as between Christmas and New Year (pro-rata for part time staff).
· An additional five days of volunteering leave (pro-rata for part time staff).
· Access to Care Firsts employee assistance programme.
· Support for qualifications and personal development.
· Reimbursement of the cost of a Railcard subject to eligibility.
· Season ticket loan.
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job specification along with a CV. Your completed application should be sent by 2359 hrs Sunday 23rd June 2024.
Interviews will take place during the week commencing Monday 1st July 2024 in person at our London office. Please note that as a charity dedicated to improving the lives of young people we require staff to undergo a Disclosure and Barring Service check and will follow up references.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.
REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.
With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Operations Manager to help us deliver on our mission and vision.
REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.
The Role
The Operations Manager's role is critical to the charity's long-term sustainability and is pivotal in ensuring that we remain relevant and necessary.
This is an internally focused role in our service delivery, covering clients' and volunteers' journeys. You will be part of the management team, ensuring the smooth and efficient delivery of our central team's support to our network of branches.
We seek someone passionate about providing a quality service to everyone and who is not afraid to drive change and improvement. Experience in being part of a team delivering a change programme that involves volunteers is essential. You must demonstrate that you are a resilient, strong team player with an eye for detail and excellent people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude.
As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO and the Strategic Programme & Change Manager to help develop REMAP's operational structure and support its day-to-day operations.
About You
We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.
To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.
You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.
Terms & Conditions
Place of work: Fully remote, with occasional 2/3 nights away for year-round events.
Working Hours: 37 hrs—a minimum of core hours from 10 am to 3 pm Monday through Friday must be met.
Salary: £35,000 – 40,000, dependent on experience
Holiday entitlement: Begins at 25 days per annum, in addition to public holidays.
To apply, please send your CV and a separate cover letter of no more than two A4 sides, setting out how you meet the person's specifications.
We are a Disabled Confident employee.
Please attach a personal statement ( no more than 2 pages long) outlining how you meet the Job Description and Person Specification.
Candidates who fail to follow the instructions will automatically be screened out of the selection process.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
PR Manager
This is a fantastic opportunity to work in a busy, high-performing public relations team at a national charity caring for the NHS. We’re looking for a brilliant, proactive and resourceful PR manager who is passionate about the NHS and generating amazing media coverage for a charity, in this remote and flexible working role.
You will be working for a charity that represents 100% of the NHS charity sector in the UK. Helping the NHS tackle today’s challenges and tomorrow’s opportunities.
Position: PR Manager
Location: Remote/flexible (must be able to work in Warwick and London offices occasionally)
Salary: £41,000 - 46,000 per annum, depending on experience
Hours: Full Time (35 hours per week)
Benefits: 10% pension contributions, 28 days annual leave, wellbeing time out, Perk Box, Pay it Forward days, Rewards Hub. Wellbeing time – Friday morning.
Closing Date: Midnight on Sunday 9th June
1st interview: w/c 17th June
2nd interview: W/c 24th June
The Role
The PR Manager plays a central role, working closely with the Head of Media to manage the public relations function of the charity. You will be responsible for helping to develop and execute prominent and high impact national and regional media campaigns, to help people better understand the mission and take action to support it.
Your main duties and responsibilities include:
· Generate regular, positive, proactive media coverage
· Proactively sell stories into the media as well as react to incoming enquiries
· Work with the Head of Media to develop impactful press strategies in line with the wider PR strategy
· Take a proactive approach to gathering NHS staff, member and supporter case studies
· Identify and develop high quality media pitches, spotting slots and opportunities and piggybacking on the news agenda where appropriate
· Build positive working relationships with target journalists
· Monitor and evaluate media coverage and PR activity, sharing coverage with key internal and external stakeholders
· Develop and maintain a good working knowledge of the issues affecting the NHS, and the wider political environment support liaison with NHS England, DHSC and other bodies to build relationships and ensure alignment of messages
The role is a hybrid of office and home working, requiring occasional meetings at the Warwick office. The team also meets in London but this is flexible, depending on the location of the successful candidate.
About You
You will have experience working in public relations. You will have experience of leading successful PR media relations strategies, and excellent written and verbal communication skills. You should be creative and passionate about delivering impactful work, with a proven ability to be highly organised and manage your own workload.
You will also have:
· Experience in developing and implementing media strategies for a high-profile organisation.
· Demonstrable evidence of successfully pitching to and building relationships with national, regional and sector journalists.
· A strong track record in reactive media management for an organisation in the public eye.
· Excellent time management skills and an ability to consistently meet deadlines.
· Excellent political awareness
· A strong track record in writing impactful content for different channels.
· Excellent interpersonal skills
· Excellent written and verbal communication skills
You will be asked to upload your CV and a covering letter outlining how you meet the job description and person specification, your Cover Letter should be no more than 2 sides of A4.
Other roles you may have experience of could include Public Relations Manager, Senior PR Officer, PR Lead, Brand, Media, PR, Public Relations, External Relations, Media PR Manager, PR Manager, Media and Communications, Communications, Digital Media, Digital Communications, Press Officer, Advocacy, Campaign.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
It is an exciting time to join University of Manchester Students’ Union as we supercharge our international student engagement work. We believe that all students should have the opportunity to thrive during their time at the University. International students, often because of their intersecting identities, are more likely to face barriers that prevent them from making the most of university. We are committed to systematically identifying and dismantling these barriers to involvement with all the university has to offer.
We’re looking for someone who has excellent project management, partnership building and senior stakeholder engagement skills to lead on a new area of work. The postholder will be responsible for developing an insight led, student needs centred and operationally achievable international student engagement strategy. You need to ensure that an effective understanding and appreciation of inclusion practice is weaved throughout this work. It is essential that you take a proactive approach to develop your own knowledge of inclusive practice and use this to develop the knowledge and skills of colleagues across the Union in engaging International Students. There is a rough timeline outlined the responsibilities section for this role, and once appointed, we expect you to adjust and tweak as necessary.
This role is for you if you are passionate about international students in higher education. If you’re someone who likes taking a methodical approach but is also willing to experiment while the strategy is signed off, essentially taking an action learning approach to this, you will enjoy the level of flexibility and freedom in this role. If you’re someone who needs more structure than what is provided in this job description about what is required, unfortunately, you aren’t the right person. We’re looking for someone who is able to deliver this work independently and act autonomously, demonstrating their own work. We also want the postholder to be collaborative and work in partnership across the organisation, the university and wider partners. You will need to demonstrate how you’ll strike a balance between those expectations. If this sounds appealing, we want to hear from you.
The Students’ Union and the International Society merged in autumn 2023. The International Society is a student facing brand that encompasses the community building aspect of what we’d like to do as part of a broader engagement strategy. We have good levels of engagement from international students in societies and volunteering and those that run for election to be our full-time student officers. We’re not too sure about whether international students are getting what they need in terms of information and guidance on student life, whether there are any differences in educational outcomes and we think student jobs and employment will be important. We’ve got really good teams who do some of this work already, so you’ll be adding to services rather than creating new ones. This means you’ll really be working at the cutting edge of international student engagement work. How exciting!
This is a hybrid role (40% to 80% on site) depending on what’s needed to deliver outcomes in the role. There is good support around our senior leaders from the team, external coaching is available to anyone who requests it, and there are well developed insight, communications, events, student activities and representation functions. This is why it’s the right time for this role to join our organisation and do this work.
The client requests no contact from agencies or media sales.
Content Warning: We want to ensure that all candidates for this role are aware of potential triggers associated with the responsibilities of this position before they apply. Working in the Advice Service, you may encounter situations or discussions that could evoke strong emotional responses or discomfort for certain individuals.
As a Service, we often work with students facing complex and challenging circumstances and who may be in crisis. Students contact the Advice Service for support with a range of personal difficulties such as mental ill health, sexual violence, domestic abuse and financial hardship.
The job description below and the attached PDF will detail some of the topics that you may encounter. If you have any concerns or questions regarding the nature of this role and its potential triggers, please don't hesitate to reach out for clarification. The hiring manager and people team contacts are at the bottom of this page. There is support is available during the role for when difficult or sensitive topics may impact you.
Who are we?
We are Manchester Students’ Union, the biggest SU in the country, supporting over 40,000 students throughout their time at university. We help to make student life the best it can be by supporting students to campaign for change, creating opportunities to meet new people, providing employment opportunities, providing advice and support and being a safe place on campus.
We are a values-centred organisation that employs around 90 permanent, full-time members of staff. We recruit a wide range of roles throughout the year within all our departments from our Commercial team operating Manchester Academy Venues, 13 Media, Bar 532 & Kitchen and Corridor Coffee to our Student Activities, Student Engagement, Marketing and Communications, Finance, HR and Facilities teams. Our team of around 400 part-time, studying staff are instrumental in providing to support to all departments as well as leading major projects like Student Angels. When you join UMSU, you’ll be immersed in an environment that empowers staff to make great things happen and we're always on the lookout for innovative, passionate, and proactive people to join us.
Our staff team is led by our senior leadership team who are instrumental in driving our strategy at UMSU. It’s made up of our CEO, COO, 3 Directors and 2 Associate Directors. We are governed by our trustees and Exec Officers, you can find out more about that here. All our permanent, full-time roles are graded (Grade A-E) which means that there is a clear path to your development and progression whilst at UMSU.
Our values are really important to us and shape the work that we do every day. As part of our recruitment process, we want you to demonstrate how your experiences, behaviours and skills align with our values. Our values are
- We put students at the heart of what we do
- We provide a ‘great experience’ service
- We believe in improvement and progression
- We are a community
- We are open and transparent
- We are inclusive
You can find more detailed explanations of our values on our website.
About the role
Do you work in an information, advice, guidance, or a support setting? Are you passionate about welfare rights and supporting students? Do you love developing and coaching people. We’re looking for an Advice Service Manager to lead on the day to day management of our Advice Service and grow and develop our Advisors.
The Students’ Union Advice Service supports a student population of 50000 with case numbers averaging over 3000 per year. We’re here to empower students to exercise their rights and options if they encounter problems during their time at university. We offer one-to-one advice on academic issues, housing, money and student finance issues and student life.
We’re currently going through a service transformation, and we want to lay the foundations for a thriving and sustainable Advice Service, able to meet growing demand and complexity of cases. We’re embedding a new staffing structure, and we’re looking for an Advice Service Manager who can support our staff to transition into the more senior roles available. You’ll lead on staff training and development so that we achieve our transformation plan.
As well as management, you’ll be taking on your own cases. You’ll enjoy this role if you’re interested in the law and getting to grips with regulations and policies and you’re passionate about helping people to understand their rights and challenge poor practice. As Advice Service Manager, you’ll also be using your expertise in this field to coach your team on managing their own caseload and delivering high quality advice. You’ll contribute to building strong relationships with our stakeholders. This role will really suit you enjoy speaking to people and networking. We want someone who can build positive working relationships for access to collaborative working and new opportunities for the Service.
You’ll be joining a supportive team and have access to regular one to ones as well as external restorative supervision. We are looking for someone who has experience of advice giving but you aren’t expected to come with knowledge of all our areas. Training will be given. We’ll want to hear about the knowledge and skills you have from previous roles and how you can bring the skills you’ve developed and apply them to this opportunity.
If you like a challenge, enjoy problem solving, working independently and thrive in a setting where no two days are the same, then this is the role for you, and we’d love to hear from you.
Salary: £30,450 - £33,600 (a cost of living award will be added from August)
Contract: Permanent
Hours: Full-Time (35 hours per week)
Location: This is a hybrid role with some opportunity for home working dependent on Service need. There is normally a requirement for office-based working at least 3 days per week to ensure Service needs are met. This can increase during busy periods, to cover short staffing and is subject to change dependent on business need.
Please read the full job description and person specification before applying, as well as our guide to recruitment. These are attached on our role on our website.
Our Staff Benefits
You'll get access to our great staff benefits;
- 30 days of annual leave + bank holidays + Christmas close
- Training and development opportunities, including access to our eLearning platform
- Flexible working and hybrid working opportunities
- Free NUS 1-year student card
- Free Manchester Academy gig tickets
- Contribution to eyecare such as glasses and contact lenses (for roles where you are using a computer screen)
- Access to our employee assistance programme, including 6 free counselling sessions
- 25% discount in our onsite bar and café - 532 Bar & Kitchen and Corridor Coffee
- Access to our cosy staff Community Space which has free breakfast and lunch for you whilst you are in the office
- Cheap on-site parking
Recruitment Guide
We have a guide that explains our full recruitment process. We recommend reading through this before beginning an application.
If you are invited to interview with us, we will share our interview questions in advance so you can prepare your responses. We’re more interested in hearing about your experiences and ideas than in testing your memory, and so we want you to feel as prepared as possible.
Inclusivity and Accessibility
We are committed to equality of opportunity, and we work hard to ensure we appoint based on merit.
We particularly encourage applications from Disabled or Black, Black British, Black Welsh, Caribbean or African candidates as these groups are currently underrepresented in our staff team.
If you have any accessibility requirements or require adjustments to support you to apply to work with us, please get in touch. We can offer reasonable adjustments at all stages of our recruitment process.
Recruitment Timeline
Applications opened: 24th May 2024
Applications close: 17th June 2024
Interviews: 10th July 2024
Role Commencing: August 2024
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a passionate conservation professional to join the Trust and play a key role in the care and conservation of our outstanding churches, a fascinating and unique collection of highly listed historic buildings.
Churches Conservation Trust is the national charity protecting historic churches at risk, ensuring they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.
As a Conservation Projects Manager and a key member of the national Conservation team, you will work with experienced consultants and skilled craftspeople, with national and regional colleagues, volunteers, local partners and stakeholders to develop and manage a range of holistic, conservation and new use projects, from inception to completion, and providing professional advice and support to community led projects. You will lead on all capital, conservation and maintenance, programmes in the region.
You will have expertise and specialist knowledge in the field of historic building repair and conservation, and a proven track record of project management (client side) in the heritage sector. You might be a Building Surveyor, a Conservation Architect, an Estate Manager, or a Project Manager, in this continually varied and unique role you will be working on some of the most significant historic buildings in the country. As you’ll be working on projects across the region, but not exclusively, it is essential you have a full driving license.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
If you have any questions, please contact us.
The closing date for receipt of applications is 8am on Monday 17th June 2024.
The interviews will take place in Northampton on Tuesday 25th June. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Regional Community Fundraiser – North East England
- Ideal locations include Newcastle, Carlisle, Durham to allow travel across North East England.
- 22.5 hours per week
- Working pattern to be agreed (with occassional evening or weekends)
About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.
We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.
We are looking for an experienced Fundraiser to join our national team who can inspire the diverse communities across the North East of England to unite support for their fire community.
The Benefits
As an Employee of the Charity, we pride ourselves on ensuring you have great employee benefits along with a caring and supportive working environment.
- Salary of £23,170 per annum (equivilent £38,618 FTE)
- £3,400 p/a Car Allowance (Ts & Cs apply)
- Pension: 8% pension contributions (All pension contributions are paid by the Charity on your behalf. No employee contribution is required, though can be made through a salary sacrifice scheme)
- Paid Annual leave: 25 days’ holiday rising to 27 plus Bank Holidays (pro rata)
- Life assurance: 3 x basic salary
- Access to an Employee Assistance Programme and other support tools
The Role
Building relationships with the fire and rescue services in your area, you’ll become an integral part of the local fire services community. You’ll join a nation-wide team of inspiring and innovative fundraisers, working collaboratively to secure the much-needed income for the Charity.
Helping to coordinate events, support fundraising initiatives and implement new ideas, you’ll support your people, stations, and offices to raise awareness of the Charity and achieve and exceed income targets, as well as working with local businesses and people to maximise our fundraising potential.
By generating the income, we need to realise our ambitions you will help us to be there for even more members of the fire and rescue community.
This role is subject to a Basic Disclosure and Barring Services Check.
About You
We’re looking for an enthusiastic and innovative fundraiser to join our team, full of ideas and a positive attitude.
You’ll need excellent business and project planning skills, as well as the ability to multi-task and adapt your communication style to your audience.
You’ll be responsible for maximising the potential fundraising income from every initiative you support, so you must be able to effectively engage with multiple stakeholders and build strong networks.
You’ll also be able to support and inspire our volunteers, ensuring that these vital links between our Charity and the fire and rescue services are happy and fulfilled in their roles.
Reporting to the Fundraising Manager, you’ll be an excellent communicator with exceptional organisational skills and a ‘can do’ attitude.
How to apply
More information about us and the role can be found on our website.
Please apply online, via our recruitment portal.
We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.
The client requests no contact from agencies or media sales.