Building services manager jobs in westminster, greater london

Purpose of Job

To deliver a high-quality service to and facilitate opportunities for individuals with spina bifida and/or hydrocephalus and their families/carers through Shine membership.  To empower and enable members Living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community across England.

SHINE has over 14,500 members with spina bifida and/or hydrocephalus. This post will bring a real focus to the Essex, Suffolk & Norfolk area and will be an exciting opportunity to engage with members and develop and deliver the services we offer.

Our Little Stars project for 0–12 year olds has been established for over 3 years supporting younger members and their families with their diagnosis and beyond. We also have a growing Teen membership known as FIRE (Friendship, Independence, Resilience, Equality) Working alongside our multi skilled, established team, you will be supporting members across all age groups and building on the great foundations already in place.

We are looking for someone who can cover the Essex, Suffolk & Norfolk area. You will be home based but will be required to attend clinics in this area and London, events and meet members one to one where necessary within your allocated area and occasionally across wider areas and nationally.

Shine will offer you:

• A competitive salary of £28,471 (pro-rata for part-time hours)
• Regular working hours, and no shift work (some very occasional weekends or evenings) 
• 3% pension contribution
• 25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)
• Additional annual leave due to length of service
• Opportunity to purchase additional annual leave
• Broadband allowance
• Life insurance after 12 months’ employment 
• Access to our Employee Support Programme
• Support to learn and develop

Please see the full Job Description & Person Specification below and on our website. 

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.

If you would like to discuss the role, please contact Sarah Carrier, England Services Manager by email to arrange a convenient time for a call.

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted*

Closing date: Monday 15th September 2025 11pm

Interviews: Friday 26th September 2025

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.

The Bridge Renewal Trust, in partnership with the NHS, are delivering care navigation services for frail patients in Haringey.

As a Care Navigator, you will work as part of a multidisciplinary team to support frail patients in Haringey by providing individual holistic assessments and directing patients to appropriate services, including activities that may help to promote their health, wellbeing and independence.

The Bridge Renewal Trust is a charity that delivers practical ways that people can live healthier, long and fulfilling lives – thus playing our part in working towards reducing health inequalities and building stronger communities.

Are you a passionate and dynamic individual with excellent organisational and interpersonal skills; can you work in a multi-disciplinary team, working closely with other healthcare professionals, the general public and voluntary sector?

We are currently recruiting a Care Navigator who will focus on helping patients to make full use of community and voluntary sector services available locally, as well as those provided by health and social care agencies. The key requirements for this post are experience of working with clients providing person-centred care and being familiar with voluntary and community services to respond holistically to patients’ health and wellbeing needs.

This is a unique opportunity to join a progressive organisation where we value and reward the performance of our staff.

To apply, please email your CV, including the contact details of two referees, and a supporting statement that demonstrates how you meet the requirements outlined in the Person Specification to admin(AT)bridgerenewaltrust(DOT)org(DOT)uk. For a full job description, please visit bridgerenewaltrust(DOT)org(DOT)uk or email admin(AT)bridgerenewaltrust(DOT)org(DOTuk.

NB: We reserve the right to withdraw this opportunity early if we receive a high volume of suitable applications.

As part of our commitment to equal opportunities, we invite you to complete our equalities monitoring form - links cannot be posted on this platform but you can request it at the above email address. Please use the Job ID 2025036. Thank you.

The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community.

About the role:

If you are driven by the belief that everyone deserves the chance to rebuild their life, this is your opportunity to play a pivotal role in transforming that belief into reality. We are looking for an Assertive Outreach Worker to join us (on an up to 12 months maternity cover), stepping into a position that blends leadership, creativity and direct impact. In this role, you will hold a caseload of 15 clients across Westminster and temporary accommodation sites in boroughs across London, working as part of a close-knit, specialist team alongside four other Assertive Outreach Workers, a manager and a psychologist. Together, you will operate within psychologically and trauma-informed approaches, ensuring every interaction is purposeful, respectful and geared towards helping our clients take the next steps in their journey.

Your day will be as varied as it is rewarding - guiding clients to sustain their tenancies, improve their physical and mental wellbeing, engage with substance use support services, and access routes into employment. You will cultivate strong partnerships with local agencies, from statutory services to specialist providers, ensuring no opportunity for progress is missed. You will also play a crucial role in assessing needs, identifying risks and maintaining accurate, meaningful records that help shape the support we provide. This is not just a chance to change lives on an individual level, but to be part of a national project pioneering new techniques to improve outcomes for people facing complex challenges around substance use.

At Single Homeless Project (SHP), we believe that our people grow as our impact grows. This role will immerse you in innovative practice, expose you to expert collaboration, and offer opportunities to develop your skills and experience in ways that can shape your career for years to come. The work you do here will ripple far beyond the people you directly support - strengthening communities, influencing practice across the sector, and helping to build a London where homelessness is not a barrier to a better future.

About you:

• Understanding and experience of working with the issues faced by people who experience mental ill health, substance use issues, and who have offending histories, in accessing the appropriate support from services.
• A working knowledge of best practice to support individuals who may be classified as ‘experiencing multiple disadvantage’ including Trauma Informed Approaches.
• Experience working as part of a multi-agency partnership to address complex problems and bring about positive change.
• Familiarity with relevant housing, health and social justice legislation, policy and best practice relevant to systems change and people with multiple needs.
• A good and current understanding of safeguarding issues and procedures.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important Info:

Closing Date: Sunday 7th September at midnight

Interviews: Tuesday 16th September in Kings Cross at SHP Head Office

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

About the role:

If you are driven by the belief that everyone deserves the chance to rebuild their life, this is your opportunity to play a pivotal role in transforming that belief into reality. We are looking for an Assertive Outreach Worker to join us (on an up to 12 months maternity cover), stepping into a position that blends leadership, creativity and direct impact. In this role, you will hold a caseload of 15 clients across Westminster and temporary accommodation sites in boroughs across London, working as part of a close-knit, specialist team alongside four other Assertive Outreach Workers, a manager and a psychologist. Together, you will operate within psychologically and trauma-informed approaches, ensuring every interaction is purposeful, respectful and geared towards helping our clients take the next steps in their journey.

Your day will be as varied as it is rewarding - guiding clients to sustain their tenancies, improve their physical and mental wellbeing, engage with substance use support services, and access routes into employment. You will cultivate strong partnerships with local agencies, from statutory services to specialist providers, ensuring no opportunity for progress is missed. You will also play a crucial role in assessing needs, identifying risks and maintaining accurate, meaningful records that help shape the support we provide. This is not just a chance to change lives on an individual level, but to be part of a national project pioneering new techniques to improve outcomes for people facing complex challenges around substance use.

At Single Homeless Project (SHP), we believe that our people grow as our impact grows. This role will immerse you in innovative practice, expose you to expert collaboration, and offer opportunities to develop your skills and experience in ways that can shape your career for years to come. The work you do here will ripple far beyond the people you directly support - strengthening communities, influencing practice across the sector, and helping to build a London where homelessness is not a barrier to a better future.

*For genuine occupational requirement reasons, we are seeking male applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).

About you:

• Understanding and experience of working with the issues faced by people who experience mental ill health, substance use issues, and who have offending histories, in accessing the appropriate support from services.
• A working knowledge of best practice to support individuals who may be classified as ‘experiencing multiple disadvantage’ including Trauma Informed Approaches.
• Experience working as part of a multi-agency partnership to address complex problems and bring about positive change.
• Familiarity with relevant housing, health and social justice legislation, policy and best practice relevant to systems change and people with multiple needs.
• A good and current understanding of safeguarding issues and procedures.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important Info:

Closing Date: Sunday 7th September at midnight

Interviews: Tuesday 16th September in Kings Cross at SHP Head Office

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

UK (Belfast, Cardiff, Edinburgh, London or Manchester) – Hybrid or Remote

Closing date 26 August 2025

Ref 7101

We have an exciting opportunity for a highly skilled, experienced and impactful individual to join us as a Senior Learning Manager.

Please note: This is not a traditional L&D or teaching role — we're looking for a strategic leader to drive continuous improvement and foster a culture of internal learning across teams.

In this role, you'll apply your extensive experience of leading and designing continuous improvement, service design and other formal methodologies to drive an ongoing cycle of learning, improvement and problem-solving. Drawing on Human Learning Systems principles to shape your approach, you'll unlock a wide range of knowledge and expertise to help drive impact through our strategies, ultimately leading to positive change for families in each of our Nations. In doing so, you'll also help to develop our collective approach to change across the UK.

You'll build the capacity of others to do the same, working across a highly complex context and diverse set of teams, places and cultures. How you do this is critically important. You'll adopt a user-centered approach through all your work, generating buy-in and commitment towards the value and impact of Learning as a strategy for change. You'll lead, but with a light hand, enabling your colleagues, our teams and the department to achieve our goals, at times through: listening, connecting, facilitating, developing, coaching, supporting, nudging and inspiring.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

In this role you will:

• Lead the design and delivery of learning and improvement projects across teams, functions, and external partners.
• Support country teams to embed continuous learning and improvement in their change strategies.
• Manage multi-disciplinary project teams with clear plans, timelines, and accountability for outcomes.
• Facilitate decision-making on learning and improvement priorities, ensuring diverse perspectives are heard and balanced.
• Apply service design, systems thinking, or continuous improvement methods to help teams analyse challenges and co-create solutions.
• Ensure learning is captured, shared, and embedded in key frameworks and strategies.

To be successful, it is important that you have:

• Proven experience leading or supporting learning, improvement, or problem-solving initiatives across teams.
• Skilled at navigating complex organisations and working with senior stakeholders to overcome challenges.
• Strong collaborator with excellent listening skills and the ability to guide group decision-making with buy-in.
• Solid understanding of continuous improvement, service design, or systems thinking approaches.
• Well-connected in relevant UKI Framework themes or in the wider learning/improvement community.
• Willingness to travel across the UK and Ireland (approx. 4–6 times per year with notice).

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

To learn more about the position, please review the Job Description in the attached Documents.

Closing date: Midnight Tuesday 26th August

Interviews are expected to be 8th - 10th September

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications

We are looking for an experienced and resourceful Clinical Services Manager (Intake and Allocation), this role will be responsible for leading and coordinating the intake and allocation of clients to appropriate ongoing therapists. This role ensures timely, and client-centred access to help, and plays a pivotal part in maintaining service quality, client flow, and clinician capacity.

The role involves working collaboratively with multiple stakeholders, including clinical assessment teams, supervisors and clients to assign clinicians effectively. 

Key aspects of this role will include:

• Ensuring trainees are allocated cases appropriate to their level of clinical experience and training requirements.

About us

Since 1948, Tavistock Relationships has been building an international reputation as a leading training and research centre in therapeutic and psycho-educational approaches to supporting couples.

We train the next generation of couple therapists and provide clinical services to couples and parents, face to face (in London) and online. We provide a range of affordable services to help people with relationship difficulties, sexual problems and parenting challenges.

About you

The ideal candidate for this role will have:

• High level interpersonal skills and the ability to work with a wide range of people
• Excellent communication skills (both written and verbal)
• Experience working within a clinical setting and liaising regarding safeguarding concerns
• Ability to lead on delivery after consultation with clinical colleagues
• Able to demonstrate the capacity to create and sustain relationships
• Excellent administrative and organisational skills with ability to plan ahead
• Keeping service policies and protocols relating to allocations and intake under continual review.
• Efficient data management and reporting.
• Support the timely and accurate charging of client fees by supporting the set up of recurring client payments, issuing invoices and processing payments. 

Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.

The Organisation

Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and under-resourced learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually. 

As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 400 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. 

What is the Role?

The Partnerships Account Manager will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, the Partnerships Account Manager will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. The majority of our key client relationships are with local councils, so a knowledge of how they operate would be very useful. 

The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.

This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.

The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. 

This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for under-resourced students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you!

Key Responsibilities:

1. Client Acquisition and Relationship Management

   • Proactively seek new business opportunities within assigned regions to grow the client base.

   • Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.

   • Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.

   • Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Operations teams. 

   • Maintain good internal stakeholder relationships with our Operations teams to ensure high client demands are balanced with our processes and team capacity. 

2. Strategic Planning and Development

   • Collaborate with Senior Leaders to develop strategies for client retention and growth.

   • Work closely with the wider partnerships team to align on strategic objectives and ensure seamless service delivery across functions.

   • Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.

3. Performance Monitoring and Reporting

   • Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.

   • Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.

   • Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.

   • Report to SLT on accounts, Tenders, Bids, client meetings on a regular basis

   • Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data 

4. Team Management and Support Coordination

   • Lead, mentor, and manage junior members of the team focused on bid application writing, tender management, and client-related administration.

   • Support direct reports in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.

   • Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.

   • Work with other area leaders, such as our ‘Allocations’ and Recruitment teams to ensure we can fulfil referrals

   • Foster a strong working relationship between the Partnerships team and Recruitment, to ensure our application strategy is informed by tutor availability. 

5. Bid Management and Process Improvement

   • Oversee the preparation and submission of tenders and bid applications, working closely with administrators to ensure high-quality and timely submissions.

   • Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.

   • Report on bid submission performance, review client feedback to continuously improve. 

Essential Skills and Experience:

• Detailed knowledge of the UK Education Sector. 

• Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.

• Proven track record in client relationship management, with experience in sales or partnership development roles.

• Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.

• Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.

• High level of empathy and commitment to supporting under-resourced and underserved communities.

• Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.

• Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.

• Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.

• Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.ed

Desirable:

• Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats. Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.

General

The job is subject to having the right to work in the UK, two professional references and a basic DBS check.

Why Equal Education?

• Competitive salary

• Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.

• Flexible, hybrid work environment with regular opportunities for in-person client engagement.

• Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.

• Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.

At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.

Being you at Equal Education 

Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work. 

Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.

Reports to: Chief Operating Officer
Manages: Business Development Executive
Salary range: £38,251 – £47,940 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours over 5 days)

Job Purpose

Our Business Development Manager is an exciting opportunity for someone who thrives on creating and improving relationships, expanding a product portfolio, and working across an organisation to drive impact. This role has a wide remit which covers our existing products as well as identifying new income streams.

You’ll play a pivotal role in shaping and delivering a business development plan that maximises income streams, supports improvements in patient care, and strengthens our partnerships across the healthcare system. You’ll support tenders and contract negotiations, fostering relationships that secure funding for key BSR initiatives whilst offering tailored customer service and account management to our partners.

You’ll manage a business development administrator, who will focus on delivering contractual obligations in a timely manner. You’ll coach and develop them to build confidence in account management and sales. This role requires a creative, impact-oriented leader who excels in both strategic thinking and hands-on execution.

Please note: This role may require travel, overnight stays and weekend work, for example at our conferences.

Main Responsibilties 

Business Development Strategy

• Alongside the COO, develop and execute a business development strategy for BSR that secures financially sustainable funding streams that support our drive to improve patient care
• Lead on market research, product development and product lifecycle management
• Support the Senior Management Team and Heads of Department to expand and improve our product portfolios to keep partners engaged in supporting our diverse membership

Relationship building and management

• Lead relationship management with sponsors, partners and collaborators to provide exceptional and consistent account management
• Liaise with and support internal teams with delivery to sponsors, partners and collaborators
• Enable internal sharing of insight and intelligence about trends and movements with industry partners
• Foster new strategic partnerships and relationships with UK and international organisations
• Open up new funding opportunities that support BSR’s strategic aims and activities

Team Leadership and Development

• Lead and develop the Business Development Executive
• Support teams across the business to meet ambitious financial targets
• With the COO and Director of Marketing, Education and Events, manage our compliance with the ABPI pharmaceutical industry code and provide regular advice/training for colleagues
• Alongside the COO, provide support to colleagues on tender and contract processes

Finances and Impact

• Oversee BSR income streams, working closely with the finance team to ensure efficient financial process and cash flow
• Manage the sales pipeline, ensuring financial trackers are up to date
• Analyse data to ensure the business development strategy is effective, ambitious and realistic 
• Provide regular reports to the Senior Management

Person Specification 

1. Experience in business development, sales or fundraising  
2.  Experience of pipeline tracking/projection/modelling
3.  Understanding of market research and product development
4.  Track record in account management and achieving financial targets
5.  Experience of best practice in tenders and contracts
6.  Ability to analyse data to harness insight and drive engagement 
7.  Outstanding interpersonal, communication and negotiation skills
8.  Ability to coach staff to reach their potential
9.  Confident decision maker
10.  Commitment to our values

Timetable

The closing date for applications is Sunday 24 August 2025
Interviews are expected to take place during the week commencing Monday 1 September 2025.

The selection process will include a first-round panel interview. Shortlisted candidates (top two) will then be invited to a second-stage interview.

Equity, Inclusion and Diversity statement 
 
BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. 
 
We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.

Role summary

The Minster Centre is a small, friendly organisation and the Reception Manager needs to be an adaptable and flexible person who enjoys teamwork within a continuously evolving environment. The Reception Manager role is varied, and you will be expected work with initiative and autonomy to respond to the needs of the Centre.

Terms and conditions

Salary: £21,064.54 pro rata (£29,489.77 FTE)  

Hours: 25 hours per week as follows Monday 9am – 5pm, Tuesday 9am – 4.30pm, Wednesday 8am – 1pm, and Friday 9am – 5.30pm. Some flexibility in hours may be possible.

Location: The Minster Centre, Queens Park, NW6 6RD

Contract: Part time, permanent

Benefits: Pension scheme, flexible working options, generous enhanced paternity and maternity and adoption policies, closure between Christmas and New Year with additional paid holiday, enhanced sick pay entitlements increasing with length of service

Annual leave: 33 days (including bank holidays) 

Responsible for: Receptionists

Reports to: Facilities and Membership Manager

How to apply

Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. If you’re interested, please submit your application as early as possible. For further information please contact Leon John, Facilities & Membership Manager.

We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBTQ+ community, care leavers, disabled people and people from other minorities.

To fulfil the role, you must be resident in the UK and have the right to work. You will be required to provide proof of your eligibility to work in the UK.

If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships.

Background

The Minster Centre is a registered charity based in Queens Park, London NW6 that trains psychotherapists and counsellors and provides an accessible therapy service. As an accredited higher education organisation, we provide in-person and online courses throughout the week and weekend. The Minster Centre provides a psychotherapy and counselling service to the local community and has a number of rooms that are hired out for therapy, training, and events.

The Reception Manager is a critical and central role at The Minster Centre, providing a welcoming service to students, room hirers, therapy clients and staff members that is efficient and aligned with The Minster Centre’s Ethos. As part of this role, you will provide first-line support to tutors and students as well as undertake administrative duties crucial to the running of the Centre. You will also provide support to other staff members where appropriate.

Job summary

The ideal candidate will have previous administration and front of house experience to help ensure that all building users (students, room hirers and clients) are welcomed, that the building is available and set up for training and therapy services, and that the building is closed and secured at the end of the day. Furthermore, they would be organised, have excellent IT skills and knowledge and, ideally, practice of using Zoom. They will have the ability to work calmly and efficiently under pressure. In addition, they will be able to work autonomously on various tasks and work well in a team. This is a great opportunity for someone with relevant transferable skills to develop those skills further.

Duties and responsibilities

Oversee and manage the Reception Team

• Ensure Reception is always covered by organising a reception rota that covers absence, holidays, etc.

General management of Reception

• Receive and welcome visitors.
• Co-ordinate access to the building, opening and closing of the building.
• Respond appropriately to emergencies.
• Order stationary and other supplies as requested.
• Manage petty cash.
• Keep the reception area tidy.
• Ensure there are adequate supplies of daily refreshments and organise catering for specific events.

Event and training support

• Set up for events and assist with special or evening events when requested.
• Organise and keep track of First Aid and Fire Marshal trainings.

Administration

• Manage the room booking system, including the processing of invoice figures in communication with Finance Assistant/Credit Controller.
• Deal with room booking enquiries and bookings for events.
• Answer, screen, and forward incoming telephone calls, and provide basic information when needed.
• Undertake data entry tasks, or similar, in quiet periods.
• Deal with customer queries or complaints politely and positively.

Facilities

• Work with the Facilities and Membership Manager to source and organise suppliers to meet the various facility needs of the building.
• Ensure that the building has adequate cleaning by working with the Facilities and Membership Manager in communication with Total Clean.
• Conduct daily spot checks of the building and report any significant problems to Facilities and Membership Manager.
• Undertake small repairs of damaged equipment or fixings.

IT support

• Field/triage general IT Support emails with the IT Team.
• Diagnose and resolve equipment issues on site.
• Support tutors and office staff with basic Office apps, Moodle, Zoom queries (support and training can be provided).
• Provide IT support for tutors facilitating Zoom teaching sessions including troubleshooting.
• Manage tutor Zoom accounts.
• Schedule Zoom sessions.

Student support and progression 

• Ensure that students are enrolled on courses and set up on systems accurately.
• Manage the re-enrolment process between academic years. 
• Oversee the recording of student progression. 
• Liaise with and support the Operations Team in organising the annual Graduation event and ensuring all eligible students receive timely information. 

This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with their line manager or the Interim Management Team.

The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those on Equal Opportunities, Health and Safety and the Data Protection Act.

Join CALM and help us stand together against suicide.

Applications close: 9 a.m. Monday 18th August 2025

Location: Hybrid – 2 days a week in office (Waterloo)

About CALM

The Campaign Against Living Miserably (CALM) is a leading UK suicide prevention charity. Every week, 125 people in the UK take their own lives and we’re here to change that. We run a life-saving helpline, deliver powerful campaigns, and offer vital support services to help people find hope, connection and a reason to keep going.

About the role

We’re looking for a Services Development Manager to help shape and grow CALM’s non-helpline services. You’ll play a key role in evolving our digital-first support offer, developing impactful services, and building our evidence base all rooted in insight, research and real-life experiences.

In this role, you’ll:

• Lead the development of new and existing support services.
• Work across CALM’s data, product, marcoms and fundraising teams.
• Collaborate with external partners to build referral pathways.
• Embed safeguarding, evaluation and impact across everything you do.
• Help secure funding and shape strategy for future growth.

Who we are looking for
You’ll have experience in suicide prevention, mental health or a related field, and be confident developing evidence-based services that put users first. You’ll be collaborative, values-led, and always thinking about how to do things better. You’ll be strategic and hands-on able to turn insight into action and deliver real impact.

What you will bring:

• A degree-level qualification in a social care or related field.
• Proven experience in service development and safeguarding.
• Knowledge of the suicide prevention/mental health sector.
• Strong track record of partnership working and impact measurement.
• A creative, curious and solution-focused mindset.

At CALM, we believe in hope, humour and human connection. We champion individuality and work hard to make this a place where you can be yourself, grow and make a real difference.

Our vision: A future where nobody believes suicide is their only option.

If you’re passionate about building innovative, accessible and effective support — and want to help shape the future of suicide prevention — we’d love to hear from you.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Monday 18th August 2025.

Role: Senior Partnerships Manager - Corporate

Location: Flexible working with a mixture of remote working and office based at Solar

House, 3rd Floor, 1-9 Romford Rd, London, E15 4LJ or home-based for the right candidate

Hours: 37.5 hours per week (part time hours will also be considered) 

Salary: £41,500 - £47,949 per annum depending on experience 

Closing date: Tuesday 26 August - 9am

Interviews to be held on an as and when basis and we encourage early applications to avoid disappointment 

There is a school attendance crisis with 1 in 5 children missing more than 10% of their schooling each year. This figure has doubled since the pandemic. They are missing weeks, months, even years of their education, severely affecting their future life chances.

School-Home Support looks beyond the classroom to tackle the underlying causes of school absence and get children back to school, ready to learn. Whatever it takes. 

We require increased funding to help tackle this national crisis and are recruiting to this senior fundraising role to help fund our new strategy. This is a fantastic chance to join our passionate, committed team and make your mark on one of the education challenges of a generation.

You

You will be a passionate communicator with a proven track record of inspiring organisations to support the charities you have represented. You will be confident in approaching and speaking with individuals at all levels in a business, understanding motivations and providing opportunities for them to deliver real impact to the families we support. You will be an inspirational team leader and relish the opportunity of working collaboratively to deliver against targets.

You’ll have previous experience of:

• Achieving income targets

• Successfully identifying and developing new funder relationships

• Motivating, inspiring and leading a team

We will aim to conduct interviews in person as far as possible. We may need to hold second

interviews, and you will be informed of this following the initial interview.

We are committed to maximising staff wellbeing and creating an inclusive, safe

environment where everyone feels comfortable bringing their authentic selves to work.

To find out more about our current initiatives and offerings, please view our EDI &

Wellbeing initiatives document.

As an employer we offer:

● Generous annual leave entitlement

● Comprehensive employee wellbeing programme

● Employee assistance programme

● Life assurance

● Pension scheme

We are an equal opportunities employer and welcome applications from all sections of the

community.

School-Home Support​ ​takes very seriously the duty of care to safeguard and promote the

welfare of children and is committed to ensuring that our safeguarding practice reflects

statutory responsibilities, government guidance and complies with best practice. Our

safeguarding policy recognises that the welfare and interests of children are paramount in all

circumstances. All roles at SHS are subject to an Enhanced DBS Check.

Finance Manager Job Description

Brent Mencap has been passionate about a healthier and fairer Brent since 1979. We’ve developed and run successful housing, employment, health, advice, wellbeing and self-advocacy services. During austerity and Covid we diversified, successfully taking on NHS work with people with long-term health conditions. We provide social prescribing support and health and wellbeing coaching to patients for Brent GPs. In 2024-25 we helped over 18000 people. We’re a leading partner on the Brent Health Educators Programme.

Our income has substantially  increased from £382k in 19/20 to £1.71 million in 23-24. We’ve had to adapt quickly, developing and retaining a much larger staff group, using our data better and improving our marketing.

Brent Mencap offers fantastic free creative and wellbeing activities for people with a learning disability, autism and long-term health conditions. These have flourished since Covid. People love yoga, poetry, singing, gardening, Breathe and Move, self-advocacy, campaigning, awareness raising, CREATE art activities for young people, external trips and parties. Small grants, donations and our reserves fund this while we get longer term funding. Our self-advocates want us to focus on paid employment, youth services and making Brent Council use accessible information properly.

Our current finance manager has been pivotal to Brent Mencap’s recent growth, adapting to paying more people, dealing with complicated invoices, making sure we get paid promptly, being as diligent about a project budget worth 5k as our overall budget and supportive with staff  wage queries. While there is lots of data input, reconciling, processing purchase orders, the role involves real involvement in project development, monitoring with other managers and face-to-face involvement with users and staff. It’s never boring and definitely not for the faint hearted!!

As Finance Manager for Brent Mencap, you will have a key leadership position. You will be responsible for the strategic and operational oversight of our finances, ensuring compliance with all statutory requirements while ensuring our services are sustainable through sound financial planning. You will work closely with the Executive Director and Trustee Board to provide accurate insights and projections that support long-term growth and resilience.

You will play a pivotal role in reviewing and maintaining our robust finance and administrative system and procedures, managing risks and ensuring our charity finances can support delivery of our mission. You will also contribute to the development of funding applications, tenders, and financial strategies. You will play a key role in supporting funding applications, demonstrating impact through financial reporting, and building processes that enable future growth.

This post is:

• subject to Enhanced DBS Disclosure

• subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.

• Candidates must be eligible to live and work in the UK

• Please note our office base is on the first floor of a Victorian building

To be shortlisted,

· Candidates must fully complete our application form, and show clearly how their previous experience and knowledge meets all aspects of the person specification with examples given of actual actions/experience relating to the person specification. Please go to our website to complete the application by 9.00am on 28th August. We do not accept CVs

Interview details

· A 2-part Interview with senior staff will take place at Brent Mencap on Monday 8th or 15th  September 2025. Shortlisted candidates will be given a paper-based scenario to complete and print at Brent Mencap before the interview

· We anticipate the interviews will take 2.0 hours with a 15-minute break  between scenario and actual interview.

About the role:

At Single Homeless Project (SHP), we believe that everyone deserves a safe place to call home and the opportunity to lead a meaningful life. If you're someone who brings energy, resilience and a genuine commitment to making change happen, then this role offers a chance to turn those qualities into lasting impact. As part of our Complex Needs Accommodation Services in Islington you’ll be part of a team dedicated to supporting individuals who face significant challenges and who are ready to take their next steps toward stability and independence.

Working alongside the Regional Services Manager and Team Manager, you'll take on a specialist role focused on clients with complex support needs linked to high-risk offending behaviour (MAPPA Level 2 & 3), mental and physical health issues, and substance use. You’ll build trusted relationships, support clients to reduce their risk of reoffending, and help them access the services they need, from mental health and medical care to pathways out of homelessness. Your work will not only promote social inclusion and greater independence for each individual, but also directly contribute to creating safer, stronger communities.

Joining SHP means becoming part of one of London’s most progressive homelessness prevention charities - a place where your ideas, growth and career development are actively supported. You'll be surrounded by people who care deeply about what they do, and who know that by working together, we can change lives.

The working rota for this post is Monday-Friday (no weekend shifts) and a mixture of earlies (8am - 3.30pm) & lates (3pm - 1.30pm.)

About you:

• Previous experience of working with offenders and/or people with complex support needs.
• The ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.   
• A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 24th August at midnight

Interview date: Wednesday 10th and Friday 12th August at SHP service in Islington 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

We're looking for an innovative, collaborative and analytical Operations Manager to join our Mental Health & Complex Needs Directorate at our Head Office in Islington.

£55,000.00 per annum, working 35 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The post holder will work collaboratively to deliver on specified projects outlined by the Director of Mental Health & Complex Needs, with the aim of improving quality, performance and supporting the development of a capability building framework to ensure learning and experience translates into action and positive impact.

The post holder will be part of the Senior Management Team responsible for high quality service delivery, health and safety, regulation and internal procedural compliance.

This role is scheduled Monday to Friday.

For a full job description, please visit our website.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.