Business account manager jobs in Home based
How's your job search on our site?
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. We’re looking for a new Philanthropy Manager, homebased in the South East of England, to join our expanding Philanthropy Team. The Philanthropy Team supports the RNLI by working with individuals who are passionate about our work and want to make a difference through high-value gifts.
This is an exciting time to join the team as we are about to embark on a £150m capital appeal which the Philanthropy Team will be a key part of delivering. This is a new role, our second in the South East, and you will work closely with our experienced Philanthropy Manager who has been managing the whole area. You will have a dedicated geography of focus around but not exclusive to Essex, Kent, East Sussex, West Sussex, Surrey and part of London.
Some of the benefits
- Flexible working
- 26 days’ annual leave plus Bank Holidays
- Competitive pension scheme
- Life assurance
- Health and dental cash plan option
- Training & Development in Major Giving
Your role
As a Philanthropy Manager, you will be tasked with focus on the following areas:
- Growing and managing a portfolio of up to 70-90 major donors, to solicit and close five, six and seven figure gifts
- Building compelling cases for support that inspire and align with donors’ interests and identified needs
- Developing and hosting a small number of engagement, prospecting, and recognition events
- Providing excellent customer service and stewardship
About you
We’re looking for someone who loves meeting people and has a natural aptitude for selling and prospecting. You’ll thrive on developing relationships, inspiring others in the work of the RNLI. Your great communication skills will allow you to flex your style to a wider range of audiences, whether colleagues, senior stakeholders, donors or prospects. You’ll be self-motivated working as part of a remote team and be comfortable working outside regular office hours and travelling occasionally within the rest of the UK and Ireland as the job demands.
To be considered as a Philanthropy Manager, you will need:
- Ideally you will be able to have easy access to your key geographical areas highlighted above
- Relevant or transferable experience of account managing and developing and maintaining excellent relationships with individuals. You excel at Customer Service.
- Experience of working with stakeholders at all levels both internal and external, securing and managing meetings with senior stakeholders, flexing style to the audience.
- Excellent numerical skills and ability to prepare financial information, and ability to discuss and present complex information, and the ability to communicate with passion and authority
- This post requires a valid driving licence
So, as a Philanthropy Manager if you have the drive and enthusiasm to be part of our One Crew to achieve our Philanthropy goals and want to see how you can support our organisation’s aim to reduce drowning, this could be the role for you. To apply, please visit our jobs page.
Closing date: 9 August 2026.
Interview date: 18 August 2026.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This role will join an ambitious programme developing the capacity of the Libraries Connected public library networks. We want to help them evolve as strategic partnerships able to deliver social impacts at scale and to secure resources and investment from national, regional and sub-regional government. Be key to the development of libraries as essential social infrastructure, and help them secure the resources they need to make an impact.
The role is part of a small team of two Regional Managers, supported by an Administrator.
By developing our existing regional networks into formal, resourced structures we can enable the regions to:
- Secure investment for the service and for the libraries from regional and devolved / combined authority funds.
- Create unique regional offers to meet specific needs across and within the regional areas.
- Deliver at scale. For example, the Yorkshire & Humber regional network has 15 library services, and 348 library buildings.
- Create opportunities for cost saving – through joint procurement and shared / collaborative services.
- Share good practice and experience on a formal and integrated basis.
We have 9 regional networks in England, covering all library services and ranging in size from 9 to 33 services. Within each region they provide hundreds of library branches, thousands of staff, and serve millions of service users. They have a long tradition of working together as peer support networks and to deliver activities such as festivals, marketing, and staff training.
Please see the attached job description for a full description of the role, including person specification.
Frequent travel within the UK may be required for the role.
About Libraries Connected
We are an independent charity that supports, promotes and represents public libraries. Our work is driven and led by our membership, which includes almost every library service in England, Wales, Northern Ireland and the Crown Dependencies (Guernsey, Jersey and the Isle of Man).
Across the areas we serve there are 176 individual library services with around 3,000 library branches serving over 61 million people.
Our unique approach is to bring these services together to share experience, expertise and evidence – driving innovation and impact across the public library sector.
While senior library leaders sit on our board and committees, we work with library staff at all levels.
As well as providing practical support, training and advice to libraries, we represent them to government and raise their profile in the media. We also develop and lead national library projects with cultural, academic and corporate partners.
We work to a strategic plan that runs until 2027, organised around four themes: drive, grow, connect and engage.
We generate income from membership subscriptions, commissioned services, events and grants. As an Arts Council Investment Principle Support Organisation, part of our core funding in England comes from the Arts Council to help embed their Investment Principles across the library network.
Our values
- We are supportive. We respond to the varied, emerging needs of our members and their communities to enable libraries to learn from each other, and other sector leaders, so that they can safeguard and improve their services.
- We are inclusive. We work with our members and partners to design and deliver our work and to determine our strategic priorities because we are committed to representing the diverse communities and libraries which we serve.
- We are open. We are in constant communication with our members and partners on all levels to learn from their experiences, reflect on our practice and develop our services. We welcome challenge and new directions for our work.
- We are ambitious. We believe that libraries are an essential part of the solution to a range of society’s needs. We promote innovation and collaboration to ensure that libraries are recognised locally and nationally.
Working at Libraries Connected
We are a friendly, collaborative team of around 20 staff based all around England and Wales.
We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team.
We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to six application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement.
We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including flexi time and compressed hours. We are open to discussing what would work for you and be possible for the role.
All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home.
We welcome requests for adjustments to our standard recruitment processes for anyone who needs them.
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.
The client requests no contact from agencies or media sales.
This is a new role at a genuine moment of growth for SSE - we expect to recruit over 600 social entrepreneurs across our learning programmes next year and every one of them starts with a good assessment.
Our assessment work spans a large pool of staff, freelancers and partners, and this role exists to bring it all together: clear frameworks, consistent data, and a process that's welcoming to people who don't always find application processes easy.
We're looking for an assessment lead to design and embed the systems, training and guidance that help our wider team assess applicants fairly, consistently and efficiently - and to carry out assessments and interviews directly. You'll work closely with the Head of Grants and Assessment, our Tech Team, and Programme Managers across the organisation.
You’ll will need to have a rare combinations of skills – a good understanding of a wide range of social enterprises and charities, gained through experience of training, business consultancy or development support, combined with the ability to design systems to support data collection and assessment, and the ability to support others to use those systems. Are you up for the challenge?
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Hygiene Bank is looking to appoint a Partnership Officer to engage new brands with the work of our charity. This is an opportunity to join an ambitious organisation that is working to end hygiene poverty in the UK.
The role is remote and 3 days a week but with monthly team meetings in London and this role will require travel to partner meetings and events.
Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean.
At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change.
As we embark on the next 3 years, we're looking for a Partnership Officer to help grow the brands and businesses standing alongside us in the fight against hygiene poverty.
Read more about our work on our website along with our Impact Report and research Hygiene Poverty 2024
This is more than a fundraising role. It's an opportunity to build meaningful partnerships that directly improve lives, influence businesses to become forces for good, and help drive a movement working to end hygiene poverty for good.
About the role
We're looking for a proactive, organised and relationship-focused Partnership Officer to join our growing Brand & Corporate Partnerships team.
Working closely with and supported by the Head of Brand & Corporate Partnerships, you will play a vital role in identifying and securing new brand partnerships, nurturing existing relationships, and helping to deliver ambitious income and impact targets.
Our partners range from emerging challenger brands to nationally recognised businesses like Boots UK. They support our work through financial contributions, product donations, employee fundraising, volunteering, awareness campaigns and skills-based support.
You'll be at the heart of these relationships, helping partners understand the difference they can make and ensuring they have an outstanding experience of supporting The Hygiene Bank.
This role would suit someone with experience in partnerships, business development, fundraising, account management or sales who is excited by the prospect of combining commercial relationship-building with meaningful social impact.
Job Description
The Partnership Officer will be a key member of The Hygiene Bank’s income generation team and wider central team, with a responsibility to help meet the needs of our existing partnerships and support in fulfilling the charity’s income generation plans and strategy.
Key Responsibilities
You will support the management of our brand partners, working with the Head of Brand and Corporate Partnerships. Your role will be to source new brand relationships, set up meetings for the team and support existing brand partnerships.
-
Work closely with the Head of Brand and Corporate Partnerships to identify and outreach to target brand partners, working to engage their support for the charity
-
Account management of new and existing partners
-
Meticulous record keeping, ensuring the pipeline and the opportunity database are current and up to date.
-
Contribute to the organisation and team's annual plans, strategies, and budgets.
-
Develop, monitor, and maintain systems and processes including Salesforce and account management plans.
-
Assist with the creation of marketing materials, such as newsletters, brochures, and partner impact reports.
-
Understand and support the vision, mission, and values of The Hygiene Bank.
-
Reflect our inclusive culture in your day-to-day work and support a values-led, positive, health & safety and safeguarding culture in your interactions with colleagues and the volunteers.
Skills, Knowledge & Expertise
-
Excellent relationship management and stewardship resulting in demonstrable account growth.
-
Effective account management or sales experience with brand and corporate partners across a variety of sectors.
-
Experience using creativity and innovation to diversify income from partners, resulting in growth.
-
Outstanding communication skills and polished presentation and people skills to champion, and act as an ambassador for The Hygiene Bank in the business world, including preparing and leading presentations.
-
Detail-driven, strategic, motivated, with a forward-leaning approach to business.
-
Ability to work independently, multi-task, and prioritise a busy workload.
-
Outstanding written communication skills and experience in developing compelling proposals and collateral.
-
Experience working with internal stakeholder teams to help ensure partnership deliverables are met.
-
Passion for personal and professional development, as well as a proven can-do attitude to get involved in various aspects of fundraising delivery, as needed.
Attributes and behaviours:
-
Passionate and demonstrably committed to improving the lives of people experiencing Hygiene Poverty and strong alignment with the charity’s values
-
A commitment to quality and attention to detail.
-
Ability to work on your own initiative.
-
A highly competent and collaborative team worker.
-
Discretion and the ability to maintain confidentiality.
-
Willingness to learn new skills.
-
Ability to work in a growth mindset, changing and flexible organisation.
This job description and person specification represents an outline of the major components of the job and is not intended to be exhaustive.
We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
We believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a flexible, relationship-led role for someone who loves being out in the community, opening doors, inspiring supporters and turning local goodwill into long-term income to support seriously ill children and their families.
We are looking for an ambitious, energetic and relationship-focused Regional Community Fundraiser to join our fundraising team and grow sustainable support across Sussex. Working from home and spending significant time within your region, you will act as the face of the charity locally, engaging individuals, community groups, schools, local businesses and volunteers.
We support families across SW London, Surrey and Sussex whose children are facing cancer or a life-challenging condition.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a flexible, relationship-led role for someone who loves being out in the community, opening doors, inspiring supporters and turning local goodwill into long-term income to support seriously ill children and their families.
We are looking for an ambitious, energetic and relationship-focused Regional Community Fundraiser to join our fundraising team and grow sustainable support across Surrey. Working from home and spending significant time within your region, you will act as the face of the charity locally, engaging individuals, community groups, schools, local businesses and volunteers.
We support families across SW London, Surrey and Sussex whose children are facing cancer or a life-challenging condition.
The client requests no contact from agencies or media sales.
Join our growing team in a varied role supporting reporting, onboarding, quality assurance and service development, helping us deliver an exceptional experience tothe UK's leading charities.
The Opportunity
At Social AF, we’re proud to be one of the UK’s leading social media moderation agencies for the third sector. Working with some of the biggest household names, we support regional, national and international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.
From community management to supporter experience, we’ve helped our charity partners raise over £40 million. As our reputation and client base continue to grow, we’re seeking a Social Media Operations Officer to support the day-to-day delivery and ongoing development of our Social Media Moderation service.
Role overview
This role will play a vital part in ensuring our charity partners receive a high-quality, insight-led service while providing additional support to our team of moderators and Team Leaders.
The successful candidate will work closely with the Social Media Moderation Manager and wider leadership team to support operational delivery, reporting, onboarding, quality assurance, and administrative processes across our portfolio of charity accounts.
The role would suit an organised, proactive individual with strong attention to detail, excellent written communication skills, and a genuine passion for supporting charities and online communities.
Key Responsibilities
Reporting and insights
-
Produce weekly, fortnightly, monthly, and campaign reports for charity partners.
-
Collect and analyse moderation data across accounts, including response rates, hidden content, escalations and key themes.
-
Gather standout comments, community feedback and examples of positive engagement for inclusion within reports.
-
Support the development of benchmarking documents and trend analysis across accounts.
-
Prepare meeting notes and action logs following account meetings.
Moderator support
-
Assist with onboarding new moderators, including arranging inductions and sharing key documentation.
-
Support the creation and maintenance of moderator handbooks and guidance documents.
-
Identify recurring learning themes and help coordinate quality assurance and development activity.
-
Work alongside Team Leaders to ensure they - and moderators - have the information and resources needed to deliver excellent moderation.
Account administration
-
Support the onboarding of new charity partners, including helping to create and maintain moderation packs.
-
Keep account guidance documents, FAQs, escalation processes, and key contact information up to date.
-
Assist with meeting preparation, minute-taking and action tracking.
-
Ownership of rota administration and maintain awareness of moderator availability.
-
Coordinate internal documentation and process improvements.
Service development
-
Contribute ideas to improve the efficiency and effectiveness of the Social Media Moderation service.
-
Support the creation of internal resources, templates and standard operating procedures.
-
Assist with projects aimed at enhancing moderator wellbeing, training, and development.
-
Shadow account management activities with opportunities for future progression within the agency.
Progression opportunities
The role offers opportunities to develop skills in account management, client relationships, moderation strategy, reporting, training and service development, with the potential to take ownership of selected charity accounts in the future. As a growing agency, new opportunities and responsibilities naturally emerge, offering scope for progression for those who are proactive, demonstrate initiative and consistently deliver excellent work.
Please note that to be considered for this role, you must have at least 18 months' experience working directly for a charity/non profit, within the social media/communications team.
To apply, please use the "Apply Now" function on this advert. You will be asked to submit your CV, along with answers to the following questions:
- Do you have at least 18 months’ experience working directly for a charity/non profit, within the social media or communications team
- Please tell us which social media moderation tools and platforms you've worked on
- We'd love to know why you'd like this role, and why you'd be the best person for it
The client requests no contact from agencies or media sales.
At SSE, finance isn't a back-office function — it's central to everything we do. Every pound we manage connects directly to our mission: supporting social entrepreneurs to change their communities for the better.
Our finance team is small, close-knit, and genuinely hands-on. We manage income from a wide range of funders — from major institutions through to smaller, place based partners — alongside distributing millions of pounds in grants directly to the social entrepreneurs we exist to serve.
The work is varied, meaningful, and never dull. Because we manage everything in-house, you genuinely own your work end to end — from coding invoices and uploading forecasts into Business Central, to presenting financial insight to our Senior Management Team and steering us through external audit.
We're a team that performs well but we never stand still and welcome people spotting a better way of doing something. If you want to embed smarter technology, automate a clunky process, we always welcome fresh thinking
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
Team: Philanthropy & Partnerships
Location: Homebased with some travel for meetings & events
Work pattern: 35 hours per week, Monday - Friday
Salary: Up to £49,149.84 per annum
Contract: Fixed term until 30th June 2027
We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Corporate Partnerships Development Manager:
-
The Corporate Partnerships Development Manager will play a key role at Cats Protection by raising new and transformational funds in support of the organisation’s 10 year strategic objectives.
-
The role will lead the Corporate Partnerships new business team, to build profitable, multiyear relationships with companies, ensuring propositions are maximised and new partners onboarded to the highest standards
About the Corporate Partnerships team:
-
We sit within the Marketing & Income Generation directorate.
-
The corporate partnerships team is split between new business and account management, made up of driven, passionate and dynamic corporate fundraisers
-
We currently have a team of one full time and one part time Senior Corporate Partnerships Development Officers in new business. On account management side our team consist of a Corporate Partnerships Development Manager, Corporate Partnerships Account Manager and Corporate Partnerships Officer. This is in addition to a Lead Corporate Partnerships Manager who oversees the entire corporate partnerships team.
What we are looking for in our Corporate Partnerships Development Manager:
-
Significant experience of developing relationships and raising money from new businesses and other corporate organisations.
-
A demonstrable track record of delivering significant financial results against agreed targets and timescales.
-
Experience of leading fundraising teams to deliver and drive income and growth
-
Significant experience of managing a diverse range of stakeholders and relationships at a variety of levels
-
Excellent organisational and planning skills with the ability to manage multiple conflicting priorities.
What we can offer you:
-
range of health benefits
-
26 days’ annual leave plus bank holidays, increasing with length of service.
-
Salary Finance, which empowers you to take control of your financial wellbeing.
-
and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 21st July 2026
Virtual interview date: 29th & 30th July 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
3. Final stage presentation (dependent on first stage interviews)
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BUSINESS DEVELOPMENT MANAGER - HERITAGE PORTFOLIO
Restore Information Management (Restore) is the UK’s largest UK-owned records management company, helping organisations securely protect, manage and transform their information. For more than 30 years, Restore has supported businesses and public sector organisations across the country to access, store and manage both physical and digital records safely, efficiently and compliantly.
As part of Restore, Restore Heritage Storage provides specialist storage and preservation services for some of the UK’s most valuable heritage collections, artefacts and archives. Working with museums, universities, archivists, researchers and private collectors, Restore helps ensure culturally and historically significant objects are protected for future generations.
Restore is now seeking a Business Development Manager to drive new business generation, pipeline development and revenue growth across its specialist heritage storage offering. This is a consultative, relationship-led role, working with organisations that require trusted long-term partners to safeguard valuable, sensitive and often irreplaceable heritage assets.
The successful candidate will inherit a defined book of existing customers, with responsibility for managing, retaining and growing that portfolio, alongside developing new business opportunities across the heritage, archive, cultural, academic and public sectors.
To succeed in this role, you’ll bring:
- Proven experience in business development or sales, with a demonstrable track record of securing and pipelining new business or partnerships
- Experience of working with specialist storage environments, ideally across archives, museums, libraries and public or private sector organisations; and/or experience of selling services or products into museums, archives, libraries, universities and wider heritage organisations#
- Strong account management experience, with the ability to steward longer-term relationships through a consultative and credible approach
- Excellent communication and presentation skills, with the confidence to engage senior stakeholders and represent Restore at relevant heritage, archive and sector events
- A self-motivated, organised and autonomous working style, alongside a willingness to travel across the UK
This is an exciting opportunity to join a specialist, respected and growing part of Restore’s business, helping organisations protect and preserve collections of national, cultural and historical significance.
Please see the candidate pack for full details.
For an informal and confidential discussion about the role, please contact: Katherine Anderson-Scott, Executive Director at Charisma Charity Recruitment.
Closing date: Thursday 30 July 2026
Charisma vetting interviews will be carried out across the campaign.
Interview date with Restore: Late July / early August
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please contact our Operations Team. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the role.
If you have served in the armed forces or are a military spouse/partner, please declare your status to be considered under the Armed Forces Covenant Fund Employer Recognition Scheme, by contacting our Operations Teams. Charisma will ensure all candidates who disclose that they wish to apply under this Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the role.
TPP Recruitment is supporting a leading UK awarding organisation to recruit a Commercial Manager. This is an exciting opportunity to inherit an established portfolio of customers and prospects while driving growth across a well-respected organisation with ambitious plans for the future.
Operating within the education and skills sector, you will work with colleges, training providers, adult education organisations and employers, building trusted relationships that deliver excellent customer retention alongside sustainable new business growth.
Salary: £47,859 per annum
Employment type: Permanent
Working arrangements: Remote (UK based), with travel required to Lancaster (UK) Head Office as required. This role involves frequent travel and overnight stays.
Working pattern: Full-time, 35 hours per week
Other benefits:
- Generous bonus structure
- Significant autonomy and ownership of your region
- Extensive opportunities for career progression and professional development
- Join a supportive and collaborative commercial team
- Work for an organisation with a strong reputation across the education and skills sector
About the Organisation
TPP Recruitment is supporting a well-established UK awarding organisation that develops qualifications and learning solutions which support individuals, employers and training providers nationwide.
With a strong reputation for customer service and partnership working, the organisation is committed to growing its market presence while maintaining excellent relationships with existing customers.
About the Role
As Commercial Manager, you will take responsibility for a portfolio of existing customer accounts across the West Midlands, Wales and Southwest region, while also identifying and securing new business opportunities.
This is a highly client-facing position, with regular travel across your territory and approximately two to three days each week spent meeting customers and prospects. The sales cycle is consultative and relationship-led, requiring patience, credibility and a long-term approach to business development.
You will be responsible for customer retention while building a strong pipeline of new opportunities and contributing to regional growth targets.
Key Responsibilities
- Manage and develop relationships with existing customer accounts
- Maintain a minimum customer retention rate of 95%
- Identify, develop and convert new business opportunities across your region
- Deliver against annual new business growth targets
- Create and manage a robust sales pipeline through consistent prospect engagement
- Conduct regular customer visits and account reviews
- Present to senior stakeholders, decision-makers and prospective customers
- Use CRM systems to track opportunities, forecast income and monitor performance
- Work closely with marketing, customer service and product teams to support growth
- Gather customer intelligence and market insight to influence future development
- Represent the organisation at meetings, events and conferences
Skills / Experience Required
- Successful experience in sales, business development, account management or partnership management
- A strong track record of achieving commercial targets and growing customer relationships
- Excellent communication, presentation and stakeholder management skills
- Experience managing multiple accounts and opportunities simultaneously
- The ability to work independently while collaborating effectively with colleagues
- Strong organisational and planning skills
- A customer-focused and consultative approach to sales
- Experience within education, awarding organisations, training providers, further education or skills-based sectors (desirable)
- Knowledge of qualifications, assessment or learning services (desirable)
To Apply
- Please submit your CV outlining your relevant commercial, sales or business development experience.
Interview Process
The interview process will vary depending on location:
- Candidates based near the organisation's Northwest office will attend a single in-person interview
- Candidates based further afield will complete a two-stage process, comprising an online interview followed by a final in-person interview
As part of the selection process, shortlisted candidates will be asked to deliver a presentation outlining their proposed first 30, 60 and 90 days in the role.
Deadline
- Applications are being reviewed on a rolling basis until the position is filled.
- Early application is recommended.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Role Purpose:
About Responsible Finance
Responsible Finance is the membership association for the UK’s Community Development Finance Institutions (CDFIs). CDFIs are community lenders, committed to delivering positive social impact, and offer fair and affordable finance to businesses, social enterprises and to people unable to access it elsewhere.
This is an exciting moment to be joining the CDFI sector. Responsible Finance and its members are focused on increasing access to fair and affordable finance for SMEs, social enterprises, people, places and communities that are underserved by mainstream finance. The Partnerships Manager will play a central role in turning that ambition into practical referral pathways, stronger partnerships and measurable growth in responsible lending.
Awareness of CDFIs remains low among many organisations that support SMEs and entrepreneurs. Many businesses that could benefit from CDFI finance are therefore not currently being directed to the sector. An increasing number seem to be turning to high interest lenders, which don’t always consider good customer outcomes.
We are therefore seeking an exceptional Partnerships Manager to develop and deliver a partnership outreach and creation strategy that raises awareness of CDFIs, increases referrals and signposting, and supports growth in CDFI SME lending. Our recent pilot with Lloyds Bank to refer declined SMEs to Responsible Finance, and our partnership with Grow London Local are just two examples.
Success in this role will mean building a prioritised partnership pipeline, converting relationships into active referral pathways, improving the quality and volume of referrals to CDFIs, and using data to learn what works.
Purpose of the Role
As Responsible Finance’s dedicated Partnerships Manager you will build strong relationships with banks, brokers and broker organisations, professional advisers, business organisations, government, local growth bodies and others to raise awareness, establish referral routes and strengthen onward pathways to finance readiness and business support.
Your work will be a driving force in delivering Responsible Finance’s ambition to unlock an additional £1bn of lending over the next five years.
Key Responsibilities:
- Leading the development of Responsible Finance’s partnership and stakeholder relationship strategy, working with our CDFI members to identify the organisations with the greatest potential to support growth in demand and referral pathways.
- Educating potential partners and referrers about what CDFIs are, the finance and support they provide, and of their role in local economic growth and community development.
- Increasing referrals and signposting to CDFIs centrally through Finding Finance and locally from organisations supporting businesses, improving access to finance and supporting lending growth.
- Managing the ongoing development and continuous improvement of the Finding Finance platform to ensure that it supports frictionless referrals and good customer outcomes – and that ongoing attribution data informs the ongoing targeting of partners.
- Developing routes for onward referrals to organisations that can support businesses with technical assistance, finance readiness and wider business support, creating a stronger future pipeline for CDFIs.
- Representing Responsible Finance at sector events, roundtables and stakeholder meetings, with a clear engagement plan, follow-up process and route for converting contacts into partnership opportunities.
This is a varied and dynamic role, working closely with our members and a range of external stakeholders. This job description is not exhaustive; it outlines the key tasks and responsibilities of the post which are subject to change. Any changes will be made in consultation with the post holder.
Role success measures and outcomes
- A prioritised partnership strategy and engagement plan agreed with Responsible Finance and informed by CDFI member needs.
- A live pipeline of target partners, with clear next actions, ownership, status and expected impact.
- New or improved referral pathways from priority partner segments, such as banks, brokers, accountants, local growth bodies, business support organisations and others.
- Improved quality, tracking and attribution of referrals through Finding Finance and local partner routes.
- Evidence of learning from pilots, including what drives referral quality, customer engagement, member value and responsible lending growth.
Skills and Experience:
Essential
We are looking for someone with experience of partnership development, stakeholder engagement or business development in a relevant environment. Experience of the finance ecosystem, SME support landscape or local economic development networks would be particularly valuable. Knowledge of CDFIs is highly desirable but not essential for the right candidate.
- Strong relationship-building skills. Must be comfortable working with stakeholders at a range of levels.
- Proven ability to build partnerships from prospecting through to implementation, including converting conversations into practical actions, pilots or agreements.
- Excellent communication and negotiation skills.
- Previous experience in a similar stakeholder / partner facing role.
- Highly self-motivated and able to drive your own work forward, but equally a team player with a collaborative working style.
- Willingness to travel regularly – this role is partner and stakeholder facing and the post holder will be required to travel frequently, up to twice a week, and sometimes at short notice.
- Strong presentational and public speaking skills and experience.
- Ability to develop compelling value propositions and engagement materials for different audiences.
- Strong project management skills, including planning, budgeting, prioritisation, delivery against milestones and managing dependencies across multiple stakeholders.
- Confidence using data, dashboards or CRM-style tools to track pipeline activity, referral performance and outcomes.
- Ability to work collaboratively with members or delivery partners, balancing different organisational priorities and capacities.
- Understanding of good customer outcomes, referral quality, consent and data-sharing considerations in a partnership or customer journey context.
- Strong judgement and political/stakeholder awareness when representing an organisation externally.
Desirable
Working as part of a small organisation, you will need to demonstrate flexibility and versatility and have opportunities to support a range of other projects and support services for our members, developing a wide range of skills and competencies.
Therefore, in addition to the essential criteria above, we are also interested in candidates with the following skills and experience:
- Experience in organising and delivering events and workshops.
- Experience of creating and delivering presentations.
- An understanding of CDFIs and/or lending helpful – particularly investor relations and social enterprises.
- Experience line managing and/or directing the work of other team members.
- Experience working with banks, brokers, accountants, business support organisations, local authorities, combined authorities, chambers of commerce, growth hubs or social investment networks.
- Experience designing referral journeys, customer pathways, partner onboarding processes or account-management frameworks.
- Experience using or improving digital referral platforms, CRM systems, forms or reporting processes.
- Understanding of SME finance, access-to-finance barriers, finance readiness, social enterprise finance or inclusive/local economic growth.
- Experience developing partnership agreements, memoranda of understanding, pilot plans or data-sharing processes.
How to Apply
Please send your CV and responses to the following questions to Careers4Change:
- What appeals to you about this job/Responsible Finance and why do you think you’ll do a great job?
- Tell us about a partnership or stakeholder relationship you developed. What was your approach, what changed as a result, and what did you learn?
- Based on what you know about Responsible Finance and CDFIs, what would your approach be to developing strong partnerships and referral pathways?
We recognise that the use of AI tools is widespread these days, and it is often obvious when it’s used. We will automatically reject applications where the use of AI without any editing or your original thoughts is evident. The ability to be thoughtful and tailor to your audience is crucial for being successful in this role.
Job title: Responsible Finance, Partnerships Manager
Location: Remote with frequent expenses-paid travel – up to 10 times /month
Reporting To: Programme Director
Contract: 18-month fixed term contract with intention to make permanent, subject to performance and funding
Salary: £40,000
Date Closes: Friday 17th July
As a Finance Business Partner, you'll work alongside budget holders across Alzheimer's Society, turning complex financial information into clear insights that support better decision-making.
In a role where every pound matters in the fight against dementia, you'll help ensure our resources reach the places they can have the most impact, whether that's funding ground-breaking research, delivering vital support services, or campaigning for systemic change.
You'll build trusted relationships with stakeholders across the organisation, providing the financial analysis, challenge and support they need to navigate complexity with confidence. Through coaching and partnership, you'll help budget holders strengthen their own financial capability, so that sound financial thinking becomes part of how the Society operates, not something that sits only within Finance.
You'll be part of our Finance and Assurance directorate, where our vision is to be the Society's single point of truth. Working within the Financial Partnering, Planning and Analysis function, you'll be the dedicated finance partner for our Dementia Support and Partnerships directorate, connecting Finance with the teams responsible for providing our services across the UK. You'll translate their plans into sound financial frameworks that enable our mission rather than hold it back.
About you
You're a finance professional with proven business partnering experience who understands that effective partnering means combining accurate numbers with clear communication, constructive challenge and a genuine interest in helping others see the bigger picture. You're comfortable working across boundaries, building relationships at all levels, and coaching colleagues to develop their financial confidence.
- A relevant professional accounting qualification (ACA, ACCA, CIMA or equivalent), either fully or part qualified, or qualified by experience.
- Experience supporting business teams with budgeting, forecasting and month-end processes, including ensuring appropriate controls are in place and financial performance is communicated effectively and on time.
- A track record of applying analytical skills to provide financial advice that supports strategic decision-making.
- Experience of identifying and collecting feedback and other data to inform quality improvement and to monitor the performance of processes or tools.
- Good communication skills, with the ability to interpret financial information and present it in a way that tells a clear story.
- The confidence to challenge, negotiate and influence, while taking a balanced view that incorporates different perspectives.
- Experience working with ERP systems. Experience with Unit4 would be particularly valuable, though it is not essential.
- The ability to work independently and manage competing priorities, while knowing when to consult and when to ask for support.
Key Responsibilities:
- Partnering with budget holders across your assigned directorate to provide analysis, insight and recommendations that support effective, informed decision-making.
- Preparing financial reports, budgets, forecasts and business plans, and modelling financial data to support operational and strategic priorities.
- Supporting and challenging budget holders to identify risks and opportunities early, escalating appropriately and agreeing remedial action where needed.
- Strengthening financial knowledge and confidence across your stakeholder group through coaching, training and a partnership-based approach.
- Working collaboratively across the Finance team to design intuitive reports and analysis that meet the needs of colleagues across the Society.
- Advocating good accounting principles and helping to educate, inform and develop others within your directorate and the wider Finance team.
- Identifying cost saving or optimisation opportunities, working closely with colleagues in Procurement and Sustainability to realise these.
- Supporting Senior Business Partners in identifying key performance metrics and collecting routine feedback from partners across the Society to drive constant quality improvement.
You may also line manage a Finance Business Partnering Assistant, role-modelling a high challenge, high support culture where accountability, performance and development go hand in hand.
Are you ready to be a trusted financial partner, bringing both challenge and practical solutions to the people working to make life better for everyone affected by dementia?
Interviews for this role have been provisionally scheduled to take place on Teams during week commencing 27th July and week commencing 3rd August 2026.
Please join us for a Q&A session via Zoom on Tuesday 14th July at 2pm by emailing [email protected] for the joining details.
TPP Recruitment is supporting a well-established awarding organisation to recruit a Client Relationship Executive. This is a newly created role with significant growth potential, offering the opportunity to manage a portfolio of education and training sector clients across London and the Southeast while developing new business opportunities.
This position would suit someone with experience in sales, business development, account management or partnership management who enjoys working autonomously, building lasting client relationships and achieving commercial targets.
Salary: £29,930 per annum
Employment type: FTC for 12 months
Working arrangements: Remote (UK based), with travel required to Lancaster (UK) Head Office as required. This role involves frequent travel and overnight stays.
Working pattern: Full-time, 35 hours per week
Other benefits:
- Generous bonus structure
- Significant autonomy and ownership of your region
- Extensive opportunities for career progression and professional development
- Join a supportive and collaborative commercial team
- Work for an organisation with a strong reputation across the education and skills sector
About the Organisation
TPP Recruitment is supporting a well-established UK awarding organisation that develops qualifications and learning solutions which support individuals, employers and training providers nationwide.
With a strong reputation for customer service and partnership working, the organisation is committed to growing its market presence while maintaining excellent relationships with existing customers.
About the Role
As Client Relationship Executive, you will take ownership of a portfolio of existing customers whilst identifying and securing new business opportunities across your region.
You will manage accounts, ensuring excellent customer engagement, high retention levels and sustainable income growth. Alongside maintaining existing partnerships, you will work closely with prospective customers, developing a strong pipeline of opportunities and promoting the organisation's portfolio of qualifications and services.
Key Responsibilities
- Manage and develop a portfolio of existing customer accounts
- Achieve a minimum 95% customer retention rate
- Generate new business revenue annually
- Identify opportunities to grow existing accounts through additional products and services
- Build relationships with key stakeholders across colleges, training providers, adult education providers and employers
- Develop and deliver regional account and sales plans
- Create and maintain an active pipeline of new business opportunities
- Present solutions to prospective customers and decision-makers
- Maintain accurate customer records and pipeline activity within the CRM system
- Gather market intelligence and customer feedback to support future product development
- Represent the organisation at meetings, events and conferences
- Work collaboratively with customer experience, marketing and product teams
Skills / Experience Required
- Experience in sales, business development, account management or partnership development
- A strong record of achieving commercial targets
- Excellent relationship-building and stakeholder management skills
- Strong verbal and written communication skills
- The ability to manage multiple priorities and work independently
- A customer-focused approach
- Strong organisational and planning skills
- A full UK driving licence and access to a vehicle
- Willingness to travel frequently and stay overnight when required
- Experience within education, awarding organisations, training providers or the wider learning and skills sector (desirable)
- Knowledge of qualifications, assessment or education services (desirable)
To Apply
- Please submit your CV outlining your relevant commercial, sales or business development experience.
Interview Process
The interview process will vary depending on location:
- Candidates based near the organisation's Northwest office will attend a single in-person interview
- Candidates based further afield will complete a two-stage process, comprising an online interview followed by a final in-person interview
As part of the selection process, shortlisted candidates will be asked to deliver a presentation outlining their proposed first 30, 60 and 90 days in the role.
Deadline
- Applications are being reviewed on a rolling basis until the position is filled.
- Early application is recommended.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Reports to: Chief Operating Officer
Contract: Full-time
Location: Remote, with at least one all staff in-person meet up annually in the UK
Salary: £70,000 - £90,000 per annum
Benefits: 40 days holiday + 2 activism days + 1 duvet day
Why this role matters
At HOST, we believe that anyone, anywhere, should be able to drive transformative climate and social action - without being held back by operational barriers, financial risk or hostile environments. We host the world’s changemakers so they can focus on delivering the impact only they can create.
The Finance Director plays a critical role in ensuring HOST’s financial management is robust, compliant, transparent and scalable across both our internal operations and our project hosting services. This role brings financial leadership to the organisation, supporting strong decision-making, reliable reporting, effective controls and continuous improvement across our finance function.
The role sits within HOST’s senior leadership and works closely with colleagues across the Delivery, Partnerships, Legal and Engagement circles, as well as the Board, to ensure we can deliver high-quality support to partners while managing risk and using resources well.
The role in a nutshell
The Finance Director leads the Finance Team and is responsible for HOST’s financial management, ensuring strong compliance with policies, procedures and regulatory requirements.
The Finance Director is part of the HOST Leadership Team and would have line management responsibility for three Finance Managers within the Finance team.
Key Responsibilities
-
Oversee HOST’s financial management, ensuring compliance with policies, procedures and relevant regulatory requirements.
-
Develop and monitor budgets for both HOST operations and hosted projects.
-
Provide regular financial reporting to the Leadership Team and Board.
-
Lead efforts to improve financial systems, controls and workflows.
-
Ensure robust financial oversight of hosted projects and HOST’s internal systems.
-
Contribute as an integral member of the Leadership Team, bringing financial insight to strategic and operational decision-making.
-
Manage cashflow strategy, including multi-currency considerations.
-
Oversee delivery of monthly management accounts.
-
Develop and report on profitability across HOST’s range of services and offerings.
-
Support HOST’s strategic direction by working with the Leadership Team on KPIs and organisational dashboards.
-
Ensure effective, timely and efficient delivery of the following by the finance function:
-
Records of income and expenditure, including grants, donations, receivables, consultancy receipts and invoices.
-
Transparent and accurate financial data in finance systems and other interconnected databases.
-
Regular weekly reconciliation of transactions, including oversight of bills to pay, bank statements and payment service providers for HOST.
-
Month-end reporting, including management reports and accounts such as income and expenditure statements, balance sheets, cash flow statements and KPIs.
-
Restricted donor financial reports, ensuring alignment with accounting records and donor compliance requirements.
-
Payroll services for HOST and hosted projects.
-
Accounting reports for new services.
-
VAT preparation and submission.
-
Records of income and expenditure are maintained: grants, donations, receivables, and consultancy receipts, invoices
-
Transparent and accurate financial data in Xero and other interconnected databases
-
Regular weekly reconciliation of transactions in Xero, including oversight of bills to pay, bank statements, and payment service providers for HOST
-
Month-end reporting process by preparing management reports and accounts, such as income/expenditure statements, balance sheets, cash flow statements, and KPIs
-
Restricted donor financial reports, ensuring alignment with accounting records and donor compliance
-
Payroll service for HOST and hosted projects
-
Accounting reports for new services
-
Managing VAT preparation and submission
Knowledge and Experience
-
Proven experience as an SME finance leader
-
Qualified accountant: ACA, ACCA or CIMA.
-
Experience implementing financial controls and processes.
-
Multi-currency cashflow and treasury management experience.
-
Experience setting budgets and forecasts.
-
Internal audit experience.
-
Ability to work under pressure and deliver projects to tight deadlines.
-
Minimum 5 years’ people management experience.
-
Excellent knowledge of cloud-based working.
-
Knowledge and experience using Sage or other similar accounting systems
-
Knowledge and experience of other relevant software applications, such as Excel, Teams, ClickUp etc.
-
ESG or sustainable finance experience.
-
Software implementation experience.
Key Competencies
-
Strategic thinking
-
Strong verbal and written communication skills
-
Attention to detail
-
Planning and organising
-
Time management
-
Interpersonal skills
-
Initiative
-
Confidentiality
-
Reliability
-
Leadership of staff
Essential Abilities
-
Ability to confidently discuss financial narratives with senior leaders and Board members.
-
Ability to prioritise and organise own workload and time to meet priorities and deadlines.
-
Ability to identify problems and develop practical solutions to work-related issues.
-
Able to communicate confidently and effectively with a wide range of people, including handling queries in a tactful and confidential manner.
-
Strong stakeholder management skills and ability to business partner effectively with non-finance colleagues.
-
Good organisation and administrative skills.
-
Able to work effectively as part of a team.
-
Ability to undertake a range of financial functions.
What success in this role looks like
-
Finance systems, reporting and controls are robust, reliable and audit ready.
-
Leadership Team and Board decisions are informed by clear, timely and useful financial insight.
-
Hosted partners receive accurate, consistent and responsive financial support.
-
The finance function continues to improve workflows, systems and reporting as HOST grows.
At HOST, we believe change starts with people who care.
If you’re passionate about building strong financial systems that help changemakers thrive - and want to play a key leadership role in supporting climate and social change around the world - we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.