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Page 5 of 16
Remote
£68,974 - £72,605 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Job Description – Head of Key Food Partnerships

Reporting to: COO

Location: Flexible (regular food industry visits and travel)  

Contract: Permanent

Hours: Full Time-35 hours

Salary: £68,974-£72,605(National) or £72,605-£76,426 (London)

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.


About FareShare

FareShare now operates 35 Regional Centres around the UK. The majority of these are run by local charitable organisations we call our Delivery Partners. This enables us to be a UK-wide organisation yet also think and behave with local concerns at the heart of our actions. For more info please visit FareShare website.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives. Our Values:

Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.


The role

Our key priorities at FareShare UK are to grow the food volumes accessible to the charities and community groups we support across the UK. Food partners (manufacturers, retailers, wholesalers, importers, packers, catering providers, producers and others) are pivotal in helping us to meet these priorities, providing access to food and many other strategic resources. This crucial role will focus on working with our top food partners to maximise the mutual value in the relationship through strategic and structured account management. Our ability to meet growing demand and retain our leading position in the food redistribution landscape will be heavily influenced by the success you have in this role.

You will be the direct account lead for some of the biggest food accounts in the UK and you will lead part of the Food Partnership Team for managing and engaging new business relationships to drive and grow food and funding from top food partners.

As part of this role, you will lead the transition to a tiered and structured strategic account management approach of all top partners. Coordinating colleagues in the food team and other FareShare teams: FareShare Go, Marketing, Fundraising, Network Operations and Volunteering teams to ensure that top partners get an excellent service. You will work with the top food partners and other stakeholders to ensure appropriate identification of activities, and monitoring of progress, benefits and evaluation.

You will help identify and overcome the barriers to food redistribution and increase the volumes of foods available to FareShare from food partners and their wider supply chains.

Working with marketing and relevant teams you will develop sales materials to open opportunities for more food and other resources from top partners.

You will lead new business development for FareShare Go and work closely with the FareShare Go operations team to mutually agreed objectives. You will support the team to develop new opportunities to deliver the FareShare Go service to food partners including meeting tenders and developing compelling propositions for partners.

 Main areas of responsibility

Business Development and Relationship Management

  • Support the senior Leadership team by implementing and driving FareShare’s strategy to deliver the services that our top food partners want now and in the future.
  • Develop sales and tender materials to win new and grow current business for increased food, funds and other strategic resource.
  • Keep up to date on trends and key areas of opportunity for top accounts.
  • Directly account manage the largest opportunity accounts that we want to engage or grow.
  • Develop strategic relationships and account strategies with top food partners to maximise the volumes of surplus food and funding to FareShare through structured joint business planning process.
  • Embed a strategic approach to account management and joint business planning processes for top partners to make sure that they have a structured first in class service from FareShare.
  • Ensure oversight of all account activities and provides regular updates to, and feedback opportunities for relevant FareShare stakeholder teams including FareShare Go operations, Food Co-ordination, marketing and fundraising.
  • Develop key relationships with key personnel within our top food partners and develop a good understanding of their structure and operations to help drive sustainable, successful relationships and engage the relevant internal departments

Business Process Improvement to deliver growth

  • Understand the barriers to redistribution of food and lead initiatives to overcome them
  • Develop new models of food redistribution which meet market needs and build new channels of supply to FareShare
  • Liaise with colleagues in the FareShare Go and Food Co-ordination Operations teams to highlight and resolve any operational issues and support related initiatives as appropriate
  • Work with the food partner to develop appropriate systems and business processes which will ensure they are managed in the most environmentally, socially and financially efficient way.

Project and Initiative Management

  • Be responsible for managing and communicating key projects and initiatives and securing support from a range of internal stakeholders within the food partners and among the FareShare network.
  • Prepare and proactively present the benefits of new initiatives to existing and potential partners despite the challenges to existing embedded processes. 

People and Culture

  • Lead, manage and motivate the part of the Food Partner Team focused on engagement and growth, creating a culture of high performance and a positive and supportive working environment.
  • Support effective working with colleagues in the wider Food Team, and Network Development and Operations Teams to support an atmosphere of collaboration and trust consistent with FareShare’s values
  • Foster positive change, new ways of working and an understanding of best practice
  • in using FareShare’s Customer Relationship Management systems.

Person Specification

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

  • Proven influencing, negotiation and selling skills, to understand the needs of a key partner and ability to demonstrate the value of the proposition to the customer.
  • Understanding of a strategic account management approach and ability to manage multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
  • Good working knowledge of the key players in the food retail industry and an appreciation of their ways of working with their supply chains
  • Successful track record of managing cross-functional projects such as new launches, operational initiatives, promotional activity or other projects to tight timescales and budgets, ensuring involvement of all key stakeholders
  • The ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders
  • Ability to prioritise effectively with strong time management skills to ensure effective allocation of FareShare resources to cope with competing demands and to prioritise tasks appropriately
  • Ability to use own initiative working independently and responsibly

Experience

  • Retail account management experience working at multiple levels including Directors across Operations, Communications, Marketing, CSR, business support and technology teams
  • Demonstrable experience of driving significant growth and impact in food accounts
  • Track record of building, leading and managing high performing, effective teams through periods of growth and change
  • Experience of managing direct reports including managing performance issues
  • Project management of multiple stakeholder initiatives
  • Delivery of process improvement in a sales or customer service environment
  • Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment.
  • Drive, motivation and attention to detail in ensuring all business opportunities presented to FareShare are captured and explored
  • Pro-active, organised and able to work under pressure, whilst maintaining excellent attention to detail
  • Good knowledge of Microsoft Offices packages, ideally at an advanced level and with a good level of numeracy and literacy

Competencies and behaviours

  • Excellent written, verbal communication and presentation skills
  • Proven ability to lead and manage teams and build strategic relationships across the business with a customer service focus
  • Negotiation and influencing skills to deliver win-win outcomes
  • Excellent, proven organisational skills
  • Creative approach to problem solving

Benefits

  • Hybrid / Flexible working, with regular UK travel
  • 28 days’ annual leave + 8 bank holidays
  • Employers pension contribution
  • Employee Assistance Program
  • Interest free bicycle purchase loan scheme
  • Season ticket loan
Application resources
Posted by
FareShare View profile Company size Size: 51 - 100
Fareshare infographic.png
Posted on: 24 June 2024
Closing date: 08 July 2024 at 16:25
Tags: Business Development