Business development assistant jobs in leer, unity
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role is full time, with one day a week based from our National Ministry Centre in Coventry.
The role will involve working some Sundays, when church opportunities occur.
To be suitable for this role you will need to good networking leads within a Christian context. You will enjoy getting to know people and prayerfully nurturing relationships. You will have a clear delivery and the ability to present at, lead or on occasion take a church service. Further information can be found in the Job Description.
In accordance with the Equality Act of 2010 and due to the nature and context of the role there is an ‘occupational requirement’ for the post holder to be an evangelical Christian. The job holder should be committed to the purpose of SPI and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.
The client requests no contact from agencies or media sales.
Are you a highly experienced, driven and proactive finance & operations professional? Are you passionate about creativity and social impact? Would you like to join a multi-award-winning charity at a time of exceptional growth and impact? We would love to hear from you.
Create has just entered Year Five of its ambitious seven-year strategy to double its reach/impact by the charity’s 25th anniversary in 2028. As the charity progresses into this critical phase of development, we have been awarded a major (£320k) grant to support capacity building. This will enable the further implementation of Salesforce as the charity’s CRM, focusing on the project management and finance functions of operation, transforming efficiency and reducing administrative strain. This will be achieved by creating the position of Technical Project Lead to project manage and oversee implementation of Salesforce; increasing capacity in the finance team by appointing a Finance Manager; and implementing new cloud-based financial accounting software to work alongside Salesforce. This is an incredibly exciting time to join the charity and make your mark.
The Director of Finance & Operations will direct, administer and coordinate the financial, governance, HR, IT and operational activities of the charity in accordance with company policies and the Strategic Plan established by the Chief Executive (CE) and the Board of Trustees, and to assure the quality, effectiveness and efficiency of the planning, delivery and reporting of these activities.
Salary: £46,000-£51,000 per annum depending on experience.
How to apply
Download the application pack from our website which includes a full job description and person specification.
The deadline for applications is 9am on Wednesday 7 May 2025.
1st Interviews: Thursday 15 May at Create’s offices
2nd Interviews: Tuesday 20 May at Create’s offices
To apply, please send a completed application form with a short email providing a telephone number where you can be contacted in confidence.
Completed application forms should be returned to Create with the job title in the subject field).
Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and welcomes applications from disabled people and people of all ethnicities.
No agencies / consultancies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full time (flexible working options available)
Hybrid - Farringdon, London/Home-based
Ref 6965
Closing Date: 18 May 2025
Save the Children UK has an exciting opportunity for a passionate and entrepreneurial individual with extensive commercial finance experience to join us as our Enterprise and Innovative Finance Associate where you will work within our Innovation Hive and with partners.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Enterprise and Innovative Finance Associate, you will play a key role in designing and delivering pioneering innovation projects across:
• Innovative finance (e.g., impact investment, access to finance, disaster risk financing)
• Enterprise development
• Commercial models
• Impact measurement and management (IMM) integration
• Advocacy to grow the Child-Lens Investment market
You'll collaborate with global teams, internal stakeholders, and cross-sector partners to push boundaries, identify market opportunities, and pilot scalable solutions. Your work will contribute to embedding a culture of innovation and partnership across Save the Children UK.
In this role, you will:
• Lead the design and delivery of high-impact innovation projects aligned with Save the Children Uk's mission
• Conduct market research and identify opportunities in emerging sectors and geographies
• Integrate data-driven impact frameworks into all initiatives
• Champion and advocate for the Child-Lens Investment market
• Support knowledge management and tool development for scalable innovation delivery
• Uphold and promote safeguarding standards in all areas of your work.
About you
To be successful, it is important that you have:
• Proven experience delivering projects in enterprise development and/or innovative finance (e.g., social impact investing, access to finance, disaster risk financing venture collaborations)
• Strong understanding of IMM frameworks and their application in mission-driven projects
• Excellent market analysis, data interpretation, and strategic communication skills
• Ability to work across geographies, teams, and sectors with a collaborative mindset
• Entrepreneurial thinking and the ability to collaborate in multidisciplinary teams
• Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: Midnight on Sunday 18th May
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thames Chase Community Forest was established in 1990 and covers an area of 98 square miles on the edge of east London and south-west Essex. Thames Chase Trust welcomes around 65,000 visitors per year to the Forest Centre complex. The architecturally acclaimed Visitor Centre is the information hub for the entire Community Forest and includes a cafe, shop, and public toilets. The complex also includes a 17th century barn, original stable block, refurbished Education Room, and farm cottages.
Our dedicated and friendly Forest Centre team seeks to provide the best possible visitor experience and to continue to develop and grow the complex. You will manage volunteers and five members of staff focussed on the Forest Centre complex. The staff team includes four Forest Centre Assistants and one Forest Centre Caretaker. You will be further supported by our Communications and Media Officer, Finance Officer, and Administration Officer. You will also work closely with the Progammes Team whose focus is project delivery across the Community Forest.
Role Description - What will you do?
People
You will bring this spectacular place closer to the hearts of visitors, our local communities and our many partners and you will lead on facilities, retail, catering (outsourced), visitor experience, membership, and volunteer teams.
You will show initiative in developing the visitor experience through events, guiding, informing, and reinforcing the Thames Chase Plan, brand and values.
You will need to be able to promote the natural and cultural heritage of landscapes.
You will be familiar with the use of professional and social media and will need to be an exceptional communicator and an inspiring manager for an enthusiastic and knowledgeable team of staff and volunteers.
You will know just how to get the very best out of everyone and to support and motivate the team. There are set targets for income, and you will be responsible for ensuring that your team meets these.
You will lead the development, integration and delivery of all the visitor facing elements of the Thames Chase Forest Centre complex.
Place
You will work with the Thames Chase Community Forest Director, Deputy Director, your fellow colleagues and with the support of the Board of Trustees, to create a sense of place, a destination venue and a resource that families and visitors will consider as a day’s offer.
You will sensitively maximise the built heritage within the complex, acknowledging that this adds to the sense of place, our culture, heritage, and tradition. In particular, the agricultural heritage of this landscape.
Business
You will support the Thames Chase Community Forest Deputy Director in leading staff and volunteers in developing and growing the income from all aspects of the Forest Centre, to support the work and aims of the Community Forest and provide a quality visitor experience.
To create a robust business plan for the Forest Centre complex that identifies income potential and scope for maximising the diverse facilities on site whilst protecting the built, cultural and natural heritage
The approach you will need and the skills and attributes we require
To be an exceptional communicator, team-player, and an inspiring manager of an enthusiastic and knowledgeable team. Teamwork will be essential for your role.
To quickly gain an understanding of the Thames Chase Plan and the overall functions, aims and objectives of Thames Chase Community Forest.
To quickly gain an understanding of the Forest Centre budget and financial procedures.
To be familiar with the use of social media, be an effective communicator and able to engage and enthuse others.
To be IT proficient in Microsoft Word, Excel, Powerpoint and Google Docs.
To have a Full UK driving licence.
To be flexible. The operation of the Forest Centre complex is 7 days. The role requires some evening, weekend and bank holiday working
Your application should comprise a covering letter and comprehensive CV indicating experience against the criteria in the Role Description.
Closing date and interviews By 12pm Monday 12th May 2025. Interviews will take place at the Thames Chase Forest Centre on Monday 19th May 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exceptional opportunity to be at the heart of a truly exciting heritage restoration project to restore, renew and open up to new audiences, a nationally-important building in a thriving but economically and socially challenged central London neighbourhood.
In November 2024, St Peter’s Walworth submitted a First-Round application to the National Lottery Heritage Fund (NLHF) for Development Phase funding for the “Building Beyond: Soane Reimagined” project. The request was for a First Round Pass of £3.1m and a Development Grant of £438,000. A decision was received by NLHF on 13th March 2025 and pending Permission to Start, the Development Phase is set to run for 18 months, at which point a Delivery Round application will be submitted to activate a Delivery Phase. Staff, a Design Team, a QS and specialist consultants will need to be competitively appointed to complete a list of required documents/studies for the Delivery application. Design development needs to be completed to RIBA Stage 3, planning, Faculty and consents need to be in place and all partnership funding raised or pledged.
Capital works are proposed to the exterior of the Church, respecting its heritage integrity, making it more sustainable and putting it in good order throughout. Similarly inside, where improvements will make the Church more welcoming, improving infrastructure and circulation and accommodating planned activities. Works will take place over the three floors: Crypt Basement, the Ground Floor and the Gallery/First Floor.
A full time Heritage Manager will need to be appointed at the beginning of the 18-month Development Phase. The successful candidate will provide leadership for the Project reporting to Claire Maugham (Chair of the Steering Group Committee) involved in strategic planning, management, execution, and coordination with internal and external stakeholders. In order to achieve the goals of St Peter’s Walworth, they will oversee design development to RIBA Stage 3 of “Building Beyond: Soane Reimagined” and oversee the preparation of key NLHF checklist documents, supporting on the roll out of a successful fundraising campaign - with a target to raise just over £1m working with a Fundraising Appeal Board, and a F/T Trusts and Foundations Manager.
The Heritage Manager will be a strategic thinker with an understanding of the planning and delivery of major projects funded by the National Lottery Heritage Fund (NLHF). We are also looking for a candidate that will successfully integrate partnerships that are being forged in the local area. They should have a strong background in project management and possess the ability to move adeptly between big picture thinking and day-to-day operations, where it will be necessary, for example, to process their own admin.
The Heritage Manager will have some experience of fundraising, networking and financial management and be comfortable working in a start-up environment, being able to demonstrate experience of extensive community engagement, as well as an understanding of and empathy with the ambitions and vision of the St Peter’s Walworth PCC (Parochial Church Council) and the needs of a Grade 1 listed building.
They will bring an inclusive approach to their work, able to centre and involve the church and local community in the project while integrating the experience of a wide range of volunteer professionals
Their task will be ensure that the project is delivered within time and to budget in accordance with an agreed programme, budget and checklist of deliverables, as well as working closely with all project stakeholders and partners.
St Peter’s Walworth is an inclusive and welcoming Church. We seek candidates with the skills and experience required, irrespective of any protected characteristics, and encourage applications from all regardless of background. We are especially keen to receive applications from people who are members of communities minoritised and under-represented in the heritage sector. We are a Christian church but this role may be filled by someone of any faith or of none.
Please apply with a CV and cover letter outlining your experience and motivation for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Key role within the senior management team
- Manage financial strategy, optimise performance, and shape the future direction
About Our Client
Working for South Yorkshire Police doesn't have to mean patrolling the streets; our police staff work side by side with uniformed officers. A strong team of professional support staff work behind the scenes in many different areas of our organisation, including in finance. We need skilled people, like you, to join our police family to keep our South Yorkshire communities safe. We have an annual budget in excess of £300 million and employ over 3,000 police officers and 2,200 support staff. South Yorkshire Police are committed to attracting, selecting, hiring, retaining and developing a diverse and professional workforce that is reflective of the communities we serve, enabling us to meet and exceed our corporate finance goals and objectives
Like most organisations, South Yorkshire Police is transforming the way we deliver our services and run the organisation to meet ever more demanding challenges. We have a Medium-Term Resource Strategy underpinned by a draft recovery plan to help achieve our mission. The Finance department is very much at the centre of delivering this strategy working collaboratively with all senior leaders across the organisation and our external partners. Therefore, as part of this we are looking for talented individuals who are experienced finance professionals, resilient and driven to achieve change.
Job Description
The Senior Management Accountant will include:
- Lead budget process, guide Management Accountants and Finance Officers.
- Develop timetables, coordinate tasks, and ensure accurate financial data capture.
- Supervise month-end processes and key reconciliations.
- Prepare monthly reports for Senior Command Team and Business Executive Leaders and ensure compliance with financial instructions.
- Manage non-statutory returns and provide external information.
- Align financial resources with staffing needs and ensure timely pay reconciliations.
- Monitor team performance and ensure compliance with corporate policies.
- Ensure adherence to Force Financial Regulations and best financial practices.
- Manage ad-hoc requests, including Freedom of Information.
- Champion Business Intelligence for financial reporting and system development.
- Lead continuous improvement initiatives and review budget setting practices.
- Manage and develop the Management Accountants team, providing leadership and performance management.
- Deputise for the Management Accountant Lead as required.
The Successful Applicant
The successful Senior Management Accountant will be/have:
- Qualified Consultative Committee of Accountancy Bodies (C.C.A.B.) or CIMA accountant with full membership.
- Significant and recent management accounting experience.
- Up to date with current accounting issues and good, practical accounting knowledge.
- Demonstrate IT literacy including advanced Excel, with significant experience of large, complex ERP systems.
- Strong interpersonal skills and ability to use a range of communication techniques.
- Experience of building strong working relationships and establishing personal credibility with senior managers and budget holders.
- Understand personal and professional strengths and development needs and be able to evidence the steps taken to enhance your continuing professional development.
- Strong analytical skills.
- Experience of leading a team and staff management.
What's on Offer
Benefits:
- A highly competitive salary and access to a generous pension scheme
- Generous annual leave allowance.
- A wide range of family friendly policies including enhanced maternity, paternity and adoption leave.
- Flexible working arrangements including flexi-time and hybrid working.
- A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust.
- Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police.
- Employee Assistant Programme (accessible 24/7) offering confidential support and advice.
- Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to work scheme.
- Committed to embedding sustainability: South Yorkshire Police Sustainability Strategy 2020-2025 (yhrn.police).
- Membership to the Sports and Social Club.
- Access to a wide range of staff support groups and networks.
Applications close on Monday, 5th May; however, we encourage early submissions as we may close the application process sooner if we receive a high volume of interest.
Contact
Nazmine Bedoyya
Quote job ref
JN-042025-6715054Z
Description
Location: London SE1
Contract: Permanent, full-time
Salary: £18k
Closing Date: 6th May 2025
Are you looking for an apprenticeship opportunity? We are national charity based in central London providing a range of services to the maritime sector. We are looking for someone to assist in the administration of all our services, from seafarer training courses to ship libraries. You will learn about this amazing industry and gain a broad range of skills working within our small team.
About the role
Responsibilities
- To support the Head of Seafarer Learning and Welfare in the effective administration and development of Marine Society training and mentoring programmes.
- To act as first line contact for all internal and external enquiries and to respond to these in a timely manner.
- To receive and process seafarer bursary applications and forward to the Head of Seafarer Learning and Welfare for assessment and approval.
- To accurately track and monitor beneficiaries of the Coming Ashore programme and to provide administrative support to programme mentors.
- To take minutes for team meetings and maintain records and files
- To work with the Digital Marketing Coordinator in the administration and promotion of all Marine Society services through social media and press publications
- To maintain the use of Google Classroom as a communication hub for programme users and bursary recipients and to track their progress and outcomes.
- To input data that will support the production of reports by the Head of Seafarer Learning and Welfare to funders and stakeholders as required.
- To assist the Apprenticeship Delivery Manager in all aspects of administering the apprentice and adult skills programmes.
Requirements
- Good general level of formal education (including English and mathematics GCSE Grade 4/C or above)
- Proficient user of Microsoft Office applications and virtual meetings software
- Good standard of written and spoken English
For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!
Additional Information
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Doorway has operated across Warwickshire since 1997 providing a range of services for young people who are experiencing or at risk of homelessness.
We are proud to have worked with so many fantastic young people by listening to them and offering appropriate advice, support and wellbeing options as well as accommodation.
Doorway is seeking an exceptional and inspiring leader with the following:
· experience in successfully balancing the strategic and operational leadership responsibilities
· ability to manage high performing teams of staff and volunteers
· a good knowledge of housing and homelessness, local authorities and the charity sector
· able to develop strong and lasting relationships with a broad range of stakeholders, including young people who are at the heart of our service delivery.
· senior experience in an organisation of similar scale and complexity
· sound financial and commercial acumen with a track record of identifying and securing funding
Above all else, you will be intrinsically values driven and aligned to our purpose and culture. You will demonstrate a strong commitment to equity, diversity and inclusion along with a passion for tackling social injustice.
Our mission is to give homeless young people a future through advice, accommodation options, support and life skills development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Warehouse Operations Manager (Donations)
Dual site - Donation Centre in Harrogate and Warehouse in Knaresborough, North Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Warehouse Operations Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Deputy Warehouse Operations Manager (Donations) you will be responsible for stock control and stock movement between our Donation Centre and Warehouse and organising deliveries for van drivers to take stock to our shops. This should all be done in accordance with all health and safety regulations. The sorting of donations quickly and efficiently is a fundamental part of this role, and it is expected that a significant proportion of working time will be spent doing this.
Reporting to the Warehouse Operations Manager (Donations) you will support the management of the volunteer team; the organisation of the weekly logistics, communication to the retail teams regarding their deliveries, and ensuring that any requests for specific stock or returns are well managed.
Specifically, you will:
- Lead the team of employees and volunteers to quickly and efficiently sort donated stock.
- Be responsible for ensuring that donated stock is stored appropriately and safely.
- Identify if any specific donated stock suits the profile/demographics of specific shops in the retail network and ensure that those items are ringfenced and delivered in a timely manner to maximise income for the charity.
- Support the Warehouse Operations Manager (Donations) in managing the daily running of the Donation Centre and warehouse, maintaining policies and procedures.
- Be responsible for planning and administering the weekly logistics, to ensure stock is collected and delivered to the network of shops, and to plan for collections from donors’ homes.
- Support the management of the volunteer rota on a weekly basis to ensure that both the Donation Centre and warehouse are fully operational during opening hours, and minimise lone working.
- Support the management of Donation Centre and warehouse volunteers: This will include recruiting, inducting, managing, motivating, and training to ensure a positive working environment.
- Play an active role as the Duty Manager for the building that you are in, in line with the expectations and requirements of the Business Continuity Plan, and run the site in line with brand standards, and the applicable charity policies and procedures.
About You
To be considered for this role, you will need:
- To be trained as a First Aider and Fire Marshal.
- To be ideally educated to GCSE level or equivalent.
- To have experience of managing people and volunteers including recruitment and development.
- To have previous experience in a warehouse or distribution role, ideally within a retail or charity environment.
- To have commercial awareness to help build and drive sales coupled with the determination and motivation to help build and drive our retail distribution network.
- To have knowledge and experience of effective stock rotation and management.
- To have a basic understanding of Microsoft Office programs including Outlook, Word, and Excel.
- To be highly organised with good time management skills and the ability to prioritise own workload to meet deadlines.
- To be able to react to quickly changing dynamics and flexibility.
- To have excellent communication and interpersonal skills. Strong leadership skills with the ability to coach, develop and nurture talent.
- To be able to work on-site in our Yorkshire Cancer Research Centre, Hornbeam Park, Harrogate and Manse Lane, Knaresborough.
- A willingness and ability to travel across the Yorkshire region as required.
- A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
- A check on your employment history, by seeking 2 references
- A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
- A DBS check at an enhanced with childrens’ barred list level due to the requirement to supervise and train Donation Centre volunteers between the ages of 14 – 18 years old.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 09 May 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Compliance Manager
Internal title: Assistant Governance Manager
Location: This role can be based either in Colchester (Earls Colne) or North Weald (Epping / Harlow / M11 corridor)
Contract type: 1 year fixed term contract to as maternity cover, with the possibility of extension
Salary: £32,000 FTE (£19,200 pro-rata)
Hours: 3 days / 22.5 hours per week
Workplace: Hybrid working available - 2 days office based, 1 day working from home
About us:
Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. The free life-saving service is provided 24/7 by helicopters and by rapid response vehicles.
Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.
They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only available in the hospital emergency department.
Once stabilised, the patient will be conveyed to the most appropriate hospital by air or land.
Without access to National Lottery funding and with only limited support from Government, we rely upon the generosity and goodwill of the people and businesses of Essex and Hertfordshire to remain operational and keep saving lives…we can’t fly without you!
Job purpose:
The Compliance Manager role has the purpose of maintaining a culture of compliance across the charity whilst ensuring we adhere to all relevant regulations and laws.
Together with the Governance Manager, you will be the key point of contact for compliance, providing advice and support to the team and ensuring we have procedures and controls in place across all areas of the charity. This will include training to ensure the team is skilled and acting consistently, as well as identifying opportunities for improvement and implementing appropriate solutions.
Internally this role will be titled Assistant Governance Manager and will report to the Governance Manager.
Summary of duties and responsibilities:
- Promote a culture of compliance and be a point of contact for all compliance and data protection queries, providing accurate advice to ensure compliance with regulations.
- Develop and maintain robust procedures and structures that give the charity the ability to fulfil our regulatory requirements.
- Ensure the charity is aware of, and is reacting to, any fundraising, data protection and other compliance regulation changes, by understanding wider implications.
- Work to maintain a culture of compliance across the charity through the development of training and guidelines that are easy to understand and accessible.
- Conduct regular internal audits to ensure that compliance procedures and policy documents are followed and fit for purpose.
- Assess data risks and complete Data Protection Impact Assessments where needed.
- Assist the Governance Manager in producing ad hoc and annual compliance reports, as well as returns to the Charity Commission and Companies House, so that EHAAT meets their legal responsibilities.
- Update the charity’s data assets file.
- Review contracts and third-party agreements prior to signing to ensure they are in line with compliance regulations.
- Ensure adherence to Fundraising Regulator’s Code of Practice through the undertaking of fundraising standards audits.
- Provide oversight for the timely management of leases and contracts.
- Ensure necessary insurances and contracts are in place to provide required suitable cover.
- EHAAT is a patient focused emergency medical charity. It is essential that all our staff are competent and confident in the delivery of CPR and use of an AED (defibrillator) in an emergency situation. For this reason, you will complete in house, CPR and AED awareness training annually.
Person specification:
Essential
- Good communication skills with the ability to deliver information at the appropriate level of detail both individually and at meetings.
- Ability to learn how to develop and produce policies to decrease risks associated with data privacy and information governance.
- Knowledge of UK data protection legislation (e.g. GDPR, PECR) and how to apply them.
- Experience of commercial contracts, including business insurances.
- Excellent team player who is willing to be flexible to support others in a busy environment.
- High levels of personal organisation, diligence, integrity and keen eye for detail.
- Desire to learn and develop skills and knowledge relating to data protection and compliance.
- Experience of handling confidential and sensitive information.
- Experience of risk management processes in any industry.
Desirable
- Understanding of Fundraising Regulator compliance and limited company compliance.
- Other roles you may have experience within:
- Governance Manager, Risk Manager, Regulatory Affairs Manager, Contracts Manager, Assurance Manager, Data Protection Manager.
Job purpose
The Compliance Manager role has the purpose of maintaining a culture of compliance across the charity whilst ensuring we adhere to all relevant regulations and laws.
Together with the Governance Manager, you will be the key point of contact for compliance, providing advice and support to the team and ensuring we have procedures and controls in place across all areas of the charity. This will include training to ensure the team is skilled and acting consistently, as well as identifying opportunities for improvement and implementing appropriate solutions.
Internally this role will be titled Assistant Governance Manager.
Specific duties & responsibilities
- Promote a culture of compliance and be a point of contact for all compliance and data protection queries, providing accurate advice to ensure compliance with regulations.
- Develop and maintain robust procedures and structures that give the charity the ability to fulfil our regulatory requirements.
- Ensure the charity is aware of, and is reacting to, any fundraising, data protection and other compliance regulation changes, by understanding wider implications.
- Work to maintain a culture of compliance across the charity through the development of training and guidelines that are easy to understand and accessible.
- Conduct regular internal audits to ensure that compliance procedures and policy documents are followed and fit for purpose.
- Assess data risks and complete Data Protection Impact Assessments where needed.
- Assist the Governance Manager in producing ad hoc and annual compliance reports, as well as returns to the Charity Commission and Companies House, so that EHAAT meets their legal responsibilities.
- Update the charity’s data assets file.
- Review contracts and third-party agreements prior to signing to ensure they are in line with compliance regulations.
- Ensure adherence to Fundraising Regulator’s Code of Practice through the undertaking of fundraising standards audits.
- Provide oversight for the timely management of leases and contracts.
- Ensure necessary insurances and contracts are in place to provide required suitable cover.
REF-221114
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.



Hours: Full-time
Remuneration: Up to £72,000 (dependent on experience)
Duration: Permanent
Location: Manchester, UK (hybrid working available) with international deployment.
This position is based in the UK; applicants must have the legal right to work in the UK and provide relevant documentation upon request.
Do you have the strategic vision and leadership skills to drive fundraising growth and power humanitarian impact?
UK-Med is a frontline medical aid charity, born of the NHS and committed for over 30 years to ensuring that everyone can access the healthcare they need when crises or disasters strike.
We are seeking a Director of Fundraising to lead the strategic and operational development of our fundraising function, accelerating voluntary income growth to support the organisation’s development and expansion.
As a key member of our leadership team, you will drive a dynamic, effective fundraising programme, securing major gifts and partnerships, delivering impactful campaigns, and building strong supporter engagement. You will play a central role in ensuring our fundraising activity meets the highest standards of quality, compliance, and donor care, while contributing to the success of our overall organisational strategy.
If you are an experienced fundraising leader with a passion for humanitarian work and a proven track record of delivering significant income growth, we would love to hear from you.
We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through an important role in our humanitarian programming.
How to apply
We strongly recommend that you read the Candidate Information Pack - Director of Fundraising - April 2025 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Your cover letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification
Applications must be submitted no later than Thursday 15th May 2025
Applications for work in the UK can only be accepted from people with an existing right to work in the UK.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Registered Care Manager
Are you an experienced leader in residential care?
Do you thrive in a compassionate, faith-driven environment?
Ready to lead a dedicated team towards excellent care? Join us at Cumbria Emmaus House!
We’re searching for a proactive and dedicated Registered Care Manager to lead our committed care and hospitality team at Emmaus House, a warm and welcoming 26-bed Christian residential care home located in the scenic town of Whitehaven, Cumbria.
This role is more than just a job – it’s a calling. We seek a manager who aligns with our evangelical Christian ethos to continue our tradition of faith-led care for our residents. Find out more about how we care for our residents here: https://youtu.be/Po6md7pq7nI
As part of Pilgrims’ Friend Society, we are driven by a mission to serve and enrich the lives of older people through person-centred care within a nurturing Christian community.
Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w
What You’ll Do:
- Ensure high-quality care in line with our policies and Christian values;
- Lead and manage the care and hospitality teams ensuring they are well-trained and motivated;
- Oversee the development and implementation of care plans
- Responsible for the home’s budget, in conjunction with the Head Office Finance Team. This includes local purchasing etc within budget limits;
- Manage complaints from residents, relatives and staff in accordance with Society policy;
- Engage with local support groups to maximise voluntary help and spiritual support available;;
- Uphold the Christian ethos of the home through leadership and example.
What You’ll Bring:
- Management experience in a residential care home or similar setting;
- Qualification in Health & Social Care (Level 3 or above);
- Strong leadership and people management skills;
- A passion for person-centred care and working with older people;
- Excellent organisational and communication abilities;
- IT proficiency (Microsoft Word, Excel, and Outlook);
- Ability to manage workload and remain calm under pressure.
Hours:
Full-time, 40 hours per week, with occasional weekend, bank holiday, and on-call cover as required.
Why Join Us?
- Salary: £47,000 to £50,000 per annum
- 5 Weeks' paid holiday per year as well as bank and public holidays
- Training & development
- Ongoing support from management
- Perkbox – including an Employee assistance programme
- Care Friends referral
- Long-standing service rewards
- Birthday rewards
- Life assurance scheme
- Pension scheme
Apply today to make a lasting impact on the lives of our residents in a role filled with purpose and fulfilment. Emmaus House is waiting for you!
Please note: This role has an Occupational Requirement to be filled by an evangelical Christian under the provisions of the Equality Act (2010).
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are under-represented on our senior management team at present.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Ambitious, professional, committed and friendly. That describes us. If it also describes you and you have a passion for corporate fundraising, then we’re keen to hear from you.
We have 600 volunteers supporting unrepresented litigants in the civil and family courts in England and Wales, helping over 50,000 times last year. At a time when legal support is increasingly limited, we have a vision that no one should have to go to court alone. To make this vision a reality we have a focused fundraising strategy to ensure the charity has the resources it needs and our corporate partnerships are key.
We’re looking for a Corporate Partnerships Manager (Maternity Cover) to join our team, to steward existing partnerships and grow new connections, especially with those in the legal sector. As well as running our Guardians’ network, you’ll arrange key supporter events and develop bespoke partnerships.
It’s a busy role and you’ll be supported by an assistant and a close working fundraising team. You’ll also be able to build on the firm foundations we already have in place.
We’re open to applications from experienced corporate fundraisers, as well as corporate fundraisers ready to step up into managing the corporate income streams.
Interviews will be held on the 14th May 2025
The client requests no contact from agencies or media sales.
Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our new Director of Finance, Operations & Compliance, and support people to find a safe, affordable home.
We’re on the lookout for an experienced finance and operations professional, with the energy and drive to lead a team focused on excellent service delivery, continuous improvement and sustainable growth. This is your chance to take charge of a support services team with a real purpose—helping families build a better future through safe and affordable housing.
Reporting to the CEO, you’ll take the lead on all financial, compliance, operational and people support activities. This role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of your team to deliver high quality services and to thrive in their roles.
You’ll also be working closely with colleagues across the international Habitat network, so good communication and collaboration skills will be key to success in this role.
Job Title: Director of Finance, Operations & Compliance
Department: Finance, Operations & Compliance
Reports to: National Director/CEO
Budget responsibility: Yes
Line management: Team of 6, with 3 direct reports (Head of People, Finance Manager, Finance Business Partner)
Location: Home-based with regular travel to internal meetings and team events, and occasional travel to our registered office in Slough
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity network fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Habitat GB has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively. This has included the integration of a subsidiary entity (GB Homes) into Habitat GB. As a result, the Finance, Operations & Compliance team has been expanded to ensure the right capacity and capability for these crucial functions.
Habitat’s turnover for the financial year ended 30 June 2023 was £3.0m with net assets of £2.5m: for the year ended 30 June 2024, it was £3.5m with assets of £2.1m.
Job Purpose
The Director of Finance, Operations & Compliance will be a key member of the Senior Leadership Team, working to ensure the impact, sustainability, diligence and productivity of the organisation, with a commitment to organisational transformation within the framework of a values-led approach to people and culture.
Taking a lead on all financial, support and compliance activities, the role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of their team to deliver high quality services and to thrive in their roles.
Key responsibilities include:
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All aspects of financial strategy, planning and control.
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Providing oversight of organisational priorities, productivity, performance, people & HR, risk and due diligence.
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Support to fundraising and programmes.
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Being an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
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Co-creating ways of working to enable an adaptive, collaborative and high performing organisational team.
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Leading and managing a team of 6, including 3 direct reports.
Key Accountabilities and Responsibilities:
Financial Strategy, Planning and Control:
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Accountable for organisational financial strategy, working with senior staff and trustees to ensure multi-year planning, target setting and monitoring in line with Habitat GB’s strategic objectives.
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Accountable for all aspects of financial management and control, including budgeting, reforecasting, treasury management, cashflow, management information, performance and statutory reporting.
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Accountable for the development and continuous improvement of reporting frameworks, including leading regular reviews with Senior Leadership team and providing quantitative and qualitative reports for the Board including clear and accessible narrative analysis.
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Provision of financial management and accounting services, management information, and statutory reporting.
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Lead the organisation of quarterly Finance, Audit & Risk Committee meetings, in line with the Committee Terms of Reference and in consultation with the Treasurer, and National Director/CEO.
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Responsible for the preparation and submission of annual statutory accounts in accordance with SORP and legal requirements and coordinating the external audit exercise and seeing the process through to Board approvals and filing with statutory bodies.
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Lead a positive and collaborative relationship with HFHI Finance teams and ensure that Habitat GB meets its regular reporting requirements.
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Lead Habitat GB’s relationship with relevant external partners, including auditors, bankers, insurers, pension providers, HMRC, Charity Commission and Companies House.
GB Homes Subsidiary Entity:
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Working closely with the National Director/CEO on planning for the future wind-up of the entity, providing all financial management, reporting and compliance resources as required in the interim.
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Working with the Director of Programme Delivery, provide financial resource and support to the management of the former GB Homes asset portfolio, developing appropriate reporting mechanisms that provide data which can be included into the combined budgeting and reporting of Habitat GB
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Accountable for integration and ongoing provision of the operational requirements of the GB Homes subsidiary, including insurance, technology, and communications requirements.
Fundraising & Programmes support:
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Work closely with the Directors of Fundraising & Partnerships, and of Impact & Influence to set ambitious and achievable targets across restricted and unrestricted fundraising, track performance, and ensure high quality forecasting, reporting and budget management.
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Be responsible for the development and oversight of policies, protocols and systems required for restricted fund management which align with Habitat for Humanity International and external donor requirements.
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Work collaboratively across Habitat GB to agree service delivery expectations and ensure the timely provision of relevant inputs from the Finance, Operations & Compliance team across partnership and programme cycles. For example, audit or financial reporting requirements from donors, up to date policies, review of proposal documents, grants and contract agreements.
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Work closely with the Directors of Programme Delivery & Retail to ensure Habitat GB has the specialist knowledge and financial skills relevant to our diverse types of programmes, including a new and growing retail operation, as well as construction project delivery.
Risk Management and Compliance:
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Lead on the development and maintenance of the organisational Risk Register, being responsible for the management and mitigation of financial, regulatory and operational risks and coordinating with others on the reporting and review of other risk areas.
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Ensure Habitat GB is fully compliant and up to date with all its data protection and insurance requirements and has access to appropriate legal and other expert resources where necessary.
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Be responsible for technology infrastructure, hardware and the management of outsourced support services.
People Policies and HR Administration:
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Support the Head of People to deliver a high-quality People and HR service to the organisation and our partners, including efficient HR administration, pension and payroll, people management, safeguarding, strategy and leadership.
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Working closely with the National Director and others, have overall responsibility for the provision of up to date, user-friendly and legally compliant policies and procedures which support an efficient and effective organisational culture and environment.
Leadership & Management:
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Lead a high performing and ambitious team, inspired to implement and grow the strategy and with a core focus on positive impact for Habitat GB’s community and strategic partners through the provisional of excellent functional and subject matter expertise.
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Develop, lead and focus the Finance, Operations & Compliance team, its budget, activities and performance, to ensure the delivery against targets.
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Manage, motivate and develop team members. Ensure regular 1-2-1s are held, set individual objectives, encourage a culture of giving and receiving feedback, where kindness and ambition support the progression of people and plans.
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Set quality standards and meaningful KPIs to encourage ownership and accountability with direct reports, team, and others and effectively monitor progress towards agreed targets.
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Role model our values in line with Habitat GB’s inclusive approach to people and culture.
Organisational Leadership:
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Support the National Director/CEO in delivering Habitat GB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team.
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As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence.
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Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
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Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
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Deputise for the National Director when required and represent HFHGB in external meetings and forums.
Person profile:
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Holder of a relevant professional or accounting qualification: e.g. ACCA or equivalent.
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Expertise in charity sector compliance (FRS102) reporting requirements.
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Expert knowledge of financial strategy, management and reporting, with experience relevant to funding and grants, retail, commercial or construction.
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Proven track record of developing and leading complex financial strategies and supporting teams to deliver high quality functional inputs in an inclusive, collaborative environment.
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Hands-on experience with relevant accounting systems and the ability to quickly learn new systems (Habitat GB uses SUN and SAGE systems).
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Experience working in and leading teams responsible for operational and people related functions.
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Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
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Significant and successful experience in senior management roles, encompassing strategic management and team leadership.
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Understanding and experience of complex organisational change projects, including the ability to support new teams to develop and thrive.
Skills and competencies:
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You have excellent interpersonal skills and can communicate with impact across diverse audiences.
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You are a strategic, analytical and details orientated thinker who can also appreciate the big picture, be pragmatic, collaborative and focus on increasing impact in line with Habitat GB’s mission.
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You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
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You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion. Strong leadership skills and commitment to the highest levels of integrity, honesty, openness and good governance with the capacity to inspire and motivate others.
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You are an experienced manager, able to lead and inspire others, offering kind and constructive support to others enabling them to improve their impact and performance.
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You are confident and able to work across different and competing priorities which require you to flex between hands on activities and strategic leadership.
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You can demonstrate business planning acumen, decision-making, and problem-solving skills.
The role and responsibilities will be carried out in a way which reflects:
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Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
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A commitment to Habitat GB’s vision, mission, values and approach.
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A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
Reporting to the CEO, you’ll take the lead on all financial, compliance, operational and people support activities. This role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of your team to deliver high quality services and to thrive in their roles.
You’ll also be working closely with colleagues across the international Habitat network, so good communication and collaboration skills will be key to success in this role.
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If this role sounds like it could be a good match for you, please take a look at the Candidate Pack.
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK. The sucessfull candidate will be required to have a DBS check before starting the role.
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat with Henrietta Blackmore (see website>vacancies for this email address).
Applications without both cover letter and C.V will not be considered.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
Hours: 35 hrs per week
Contract: Permanent
Benefits:
- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Location: London
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at the above office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.
An exciting opportunity has arisen to join the Customer Service (Events) team at the National Housing Federation. The Federation run a range of commercial and free to member conferences and webinars, with numbers ranging from 50-1700 registrations in virtual, hybrid and in-person formats. Our events provide housing leaders with the guidance, information and inspiration they need to deliver great services for their residents and communities.
The Customer Service Executive (Events) will provide a key level of support and assistance to the Events team through registration, administration and managing live databases and systems for the range of events and conferences – both income and non-income generating, throughout the year.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/
Interested in joining an award winning events team?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:
- Provide a central point of contact for events and excellent customer service, dealing with incoming calls, email enquiries and requests for information or queries from colleagues and members.
- Collate, update and maintain accurate delegate and wider member data in the Federations CRM system.
- Coordinate logistical event support across all events, printing and distributing event collateral, packing and couriering equipment and managing delivery services.
- Run in-person conference registration and helpdesks. Setting up and distributing badges, resolving platform and tech issues and dealing with general enquiries.
The successful candidate:
The successful candidate will be able to demonstrate:
- Clear written, verbal and face to face communications.
- Attentive phone, email and public-facing manner.
- An ability to problem solve and multitask effectively.
- Experience of working with Microsoft Office and/or CRM databases.
- An understanding of virtual, hybrid and in-person events.
- Working proactively both individually and collaboratively as part of a team.
Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.
Disability confident employer
We are a disability confident employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: Sunday, 11 May 2025
Interview date: Tuesday, 20 and Wednesday, 21 May 2025