Business development partner jobs in globe town, greater london

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**

JOB PURPOSE
UK for UNHCR (UK4U), the UN Refugee Agency's national charity partner, is looking for a Prospect Research Manager to join its Partnerships and Philanthropy Team (PPH). This role will play a key part in continuing to build our UHNWI, HNWI, Trust and Foundation and Corporate pipelines, by working closely with fundraising colleagues as well as UNHCR internationally.  
 

This role reports to the Head of Philanthropy and manages the Prospect Research Officer. The post holder will identify research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation, operating within the organisation’s due diligence process. The post holder will work closely with senior stakeholders within PPH to help drive each area’s strategy and the overall team objectives.
 

The role manages UK for UNHCR’s due diligence process from renewing due diligence on existing pipelines, to completing new due diligence profiles utilising key due diligence tools and platforms, working with the PPH team, SMT and UNHCR’s global due diligence team.
 

Passionate about the refugee cause and UNHCR’s contribution, you will have demonstrable experience of successfully identifying prospects as well as preparing and presenting in depth prospect briefs for across the high value fundraising pipeline from UHNW and HNW individuals, Trusts & Foundations and corporates.  You will be familiar with using a variety of information sources, of complying with GDPR and other regulations and working with a CRM database.  Donor focussed and a problem solver, you will with have excellent written and verbal communication skills and be someone who enjoys working as part of a team.   
 

We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.
 

 WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  
 

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities 

• Collaborate with the Head of Philanthropy and Senior Stakeholders within PPH, to build upon the overarching strategy for the prospect research function, to deliver a strong and sustainable prospect pipeline
• Using a broad spectrum of sources, identify, research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation. Support fundraising staff in prioritising prospects and building pipelines.
• Lead meetings with senior stakeholders (CEO and Fundraising Heads) to discuss new prospects and the current HNWI portfolio and Corporate pipeline.
• Keep up to date on research and due diligence trends including identifying ways to improve risk research, due diligence and market insight.
• Work within UK4U’s due diligence policy and processes, maintaining a system to enable the organisation to track due diligence carried out, ensuring compliance with all regulatory best practice standards.
• Track and manage prospect research KPIS using power BI.
• Produce in-depth, well-written reports on prospects based on a combination of data from the donor database, open access records and other markers of high-quality donors.
• Managing and coaching an officer level prospect research role, overseeing their work on key projects and developing their skills.
• Embed best practice use of the database within the team, developing tools to analyse and review our prospect pool and how prospects are moved through the pipeline.
• Implement new research techniques as they arise, striving to design a high quality and efficient prospect research methodology.
• Carry regular pipeline reviews to ensure pipelines remain dynamic and fit for purpose.

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
 

Personal Attributes and Experience

Essential Experience

• Experience of providing strategically aligned research to help identify and prioritise prospects capable of offering significant financial and/or other support. 
• Experience of profiling, network mapping, prospect qualification and other intelligence gathering activities.
• Experience of working with colleagues in Individual Giving as well as with major donor and corporate fundraisers to optimise use of a CRM database to identify potential prospects.
• Experience managing, coaching, motivating and supporting more junior members of the team.
• Experience carrying out due diligence.
• Strong understanding of GDPR and working within GDPR policies.
• Experience of working with senior stakeholders (CEO and Trustees and fundraising board members) to identify key prospects within their networks and offering recommendations on next steps and areas of UNHCR’s work that may be of interest to prospects.
• Experience of working on fundraising databases.

 Essential Skills/Knowledge

• Ability to investigate, analyse, and synthesize large quantities of data into a user-friendly and concise format for the use by fundraisers and key volunteers (e.g., Trustees). 
• Ability to act proactively to identify new prospects.
• Knowledge of due diligence platforms and how to carry out due diligence effectively.
• Ability to lead meetings with senior stakeholders.
• Ability to juggle and prioritise multiple tasks and meet deadlines.  
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
• Ability to learn quickly and adapt to new situations well.
• Demonstrable strong oral and written communication skills.
• Ability to be discreet with valuable and personal donor details that are often confidential.
• Ability to problem-solve effectively.
• Ability to take a tactful and ethical approach to fundraising tasks/projects.
• Demonstrable understanding of GDPR and other regulatory compliance issues. 
• Ability to work proficiently with CRM databases (knowledge of Salesforce helpful). 
• Ability to work proficiently in Microsoft Office Suite.
• Strong understanding of the UK philanthropic environment across UHNWs/ Major donors/ Trusts and Foundations and Corporates.

Desirable Skills/Experience (not compulsory)
·  Demonstrable interest in or higher education on/or similar study on international development/humanitarian issues.
·  Line management experience.
 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 
 

What else?
Wellbeing
28 days’ leave per annum plus bank holidays.

• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial 

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

We are actively reviewing applications for this positions and interviews will be held on a rolling basis. To avoid disappointment, submit your application now.

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

CRM Product Manager 

Contract type: Permanent – 35 hours per week 

Location: London, United Kingdom.

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel).

60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. 
 

Salary: £57,415 - £60,436 per year with excellent benefits

Change starts with water. Change starts with you. 

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future. 

About WaterAid 

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. 

About the team 

The CRM Product Team at WaterAid UK drives data-led fundraising and campaigning by collaborating across departments to ensure our Dynamics365 CRM system meets business needs. 

About the role 

As our CRM Product Manager, you will define and deliver a visionary CRM strategy that empowers WaterAid’s fundraising success, working closely with technical teams, fundraising stakeholders, and global partners to drive sustainable change. 

In this role, you will: 

• Set and lead the CRM vision for WaterAid UK and work with international colleagues on a global CRM strategy. 
• Define and own the CRM roadmap, aligning it with strategic priorities and ensuring a well-managed product backlog and measurable outcomes. 
• Lead and develop the CRM Product team, fostering a high-performing culture and delivering a best-in-class platform for fundraising operations. 
• Act as a trusted advisor, championing CRM benefits and ensuring the platform supports income growth across key fundraising channels. 
• Champion WaterAid’s commitment to equity, inclusion and safeguarding. 

Requirements

To be successful, you will need: 

• Proven experience with Microsoft Dynamics or other enterprise CRM platforms, and a clear understanding of how CRM drives fundraising strategy. 
• Strong business and systems analysis skills, including the ability to write effective user stories and translate requirements into actionable solutions. 
• Demonstrated ability to lead and motivate teams through technology transformation, with experience in stakeholder management and navigating change. 
• Excellent communication and negotiation skills, with the ability to work across diverse cultures and manage supplier relationships and budgets effectively. 

Although not essential, we’d prefer you to have: 

• Knowledge of fundraising-specific CRM services such as GiftAid, Direct Debits, BACs, event and supporter management. 
• Experience with extract, transform and load (ETL) processes, particularly handling large batch data operations. 
• Hands-on experience developing solutions within Microsoft Dynamics CRM. 

Closing date: Applications close 12:00pm UK time on the 25th of July. Interviews are expected to take place 04 of August 2025.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. 

Preemployment screening : To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All preemployment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. 

Our benefits: 

• 36 days’ holiday (including 8 Bank Holidays) 
• Option to buy an extra 5 days’ annual leave 
• Employer pension contribution up to 10 % 
• Flexible and hybridworking arrangements 
• Season ticket loan 
• Free annual eye tests 
• Give As You Earn charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) 
• Sabbaticals 
• One paid volunteer day each year 

Our global commitment:

Our People Promise – We work with passion and focus so everyone, everywhere can access clean water, decent toilets and good hygiene. WaterAid is a place of purpose, wellbeing and shared responsibility where all voices are valued. 

Equal opportunities – We are an equalopportunity, disabilityconfident employer. We welcome applications from people of all backgrounds, beliefs and ways of life. 

Safeguarding – We have a zerotolerance approach to any form of abuse or exploitation and carry out background checks on all prospective employees. 

Together, we’ll change the world through water.

Join us and be part of the change !

Change Grow Live is a national charity dedicated to helping people overcome challenges and build better lives. We’re seeking a Regional Volunteering Manager – London and the South to help grow and strengthen volunteering and student placements across our diverse services.

This role is perfect if you’re motivated to make a positive difference by supporting people and enabling services to embed volunteering at the heart of their work. You’ll provide expert advice, foster collaboration and learning, and shape how volunteering is developed and delivered across a wide range of communities and services. You’ll take a coaching approach in all that you do.

Your focus will be on ensuring best practice in volunteering. You’ll also be playing a significant role in increasing the impact of volunteering across the organisation. While no prior health or social care experience is required, you will demonstrate a strong commitment to supporting others and driving positive change.

As a connector, adviser, and leader, you will work collaboratively with services across your region, and with our central support functions. You will represent volunteering in important decision-making forums, and help develop policies and practices that put people first. With a focus on equality, diversity, and inclusion, you’ll help create environments where volunteers and those we support truly thrive.

We also have 2 other Volunteering Manager positions currently open.  1 role is covering Scotland and the North and 1 role is a National Specialist Services role covering all CGL’s specialist services. Please check our website for more details.

Full Time Hours: 37.5 hours per week | Permanent | Hybrid working with regular service visits within your regional area
Location: Flexible, with national travel as required
Full Time Salary: 40-44 CGL scale points

*please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About You:

You understand the deep value of volunteering and are passionate about turning that passion into practical, strategic support across a wide-ranging organisation. You believe in the power of people coming together to make a real difference and are eager to help create volunteering opportunities that are inclusive, safe, and meaningful.

With strong communication skills and a talent for building positive relationships, you’re motivated by purpose and ready to learn and grow in this important work. Adaptable and solution-focused, you thrive in change and are confident facilitating learning, coaching others, and influencing how volunteering shapes services and communities.

You’ll flourish in this role if you:

• Are passionate about empowering others and championing inclusion
• Enjoy building connections and supporting learning
• Embrace change with optimism and flexibility
• Want to help influence policy and practice at a national level

What You Bring:

• Experience supporting and managing volunteers or placements, whether in a specialist or partnership role, demonstrating your ability to make a real difference.
• A strong understanding of best practices in volunteering, with knowledge of the frameworks that ensure safe, meaningful, and impactful involvement.
• Confidence in creating positive learning environments and coaching colleagues to grow and succeed.
• Awareness of safeguarding, safer recruitment, and working within a values-driven HR context that puts people first.
• Excellent communication and influencing skills, with the ability to build trust and collaborate effectively at every level.
• A proactive and optimistic mindset, combined with a genuine commitment to a people-centered approach in all you do.

What We’re Excited to See:

• A genuine enthusiasm for volunteer management and engaging with communities.
• Strong communication and teamwork skills that foster collaboration and connection.
• A willingness to learn, grow, and develop specialist knowledge.
• The ability to support and guide teams as they embrace new ways of working.
• Step into a role where your efforts help thousands of people feel valued, supported, and empowered every day.

Why Join Change Grow Live?

• A role where you can make a genuine, lasting impact — supporting volunteers who change lives every day.

• A supportive, inclusive and forward-thinking team.

• 25 days annual leave (rising with service) + bank holidays.

• Flexibility and hybrid working arrangements.

• Ongoing personal and professional development.

• Wellness resources, employee assistance and lifestyle discounts.

Ready to Make a Difference?

Bring your unique skills and passion to a role that empowers volunteering across the country. We welcome all backgrounds and experiences - your voice matters here.

Apply today and be part of a future where everyone’s contribution to volunteering is celebrated, valued, and makes a lasting impact.

** Please note that we will be conducting for face to face interviews in London on the 31st July 2025.

Salary Range (pro rata if part time)

CGL points 40 to 44 (£44,471.72 - £48,906.23)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

31/7/2025

Closing Date

22/7/2025

About the Role

This is a new senior leadership role at IRMO, created to strengthen the coordination and development of our growing programmes and services. As our work has expanded, so has its complexity. This role has been designed to improve cross-team planning, bring greater consistency to our delivery, and embed a stronger focus on learning and impact across everything we do.

As Head of Programmes and Impact, you will be at the heart of a community-led, Latin American-led organisation committed to advancing migrant rights and social justice. You will play a key role in supporting that mission by helping ensure our work is effective, well-resourced and aligned with the needs of the communities we serve.

In this role, you will provide day-to-day support to Programme Managers, connect work across teams, and lead our new Monitoring, Evaluation and Learning (MEL) function. You will also deputise for the CEO and contribute to strategic planning, quality assurance and risk management across the organisation.

As part of IRMO’s Senior Management Team, you will help shape and deliver our organisational strategy. You will also play a central role in our participation in the London Communities Human Rights Programme – a four-year project supporting us to embed a human rights-based approach in all areas of our work, in collaboration with the British Institute of Human Rights.

This is a key leadership role that will help strengthen how we work, learn and deliver together. We’re looking for someone collaborative, values-led and highly organised – with experience in leading teams, coordinating programmes and building strong internal systems.

Key Responsibilities

• Support planning and coordination across programmes to ensure joined-up, consistent delivery and efficient use of IRMO’s resources

• Work closely with the CEO on programme resourcing and development

• Oversee quality assurance, compliance and risk management processes

• Contribute to organisational strategy and planning

• Promote collaboration and shared learning between teams

• Oversee the development and implementation of MEL systems, working with the MEL Officer and Programme Managers

• Ensure data is collected, analysed and used to understand and improve IRMO’s impact

• Lead on internal reporting and contribute to external reporting to funders and partners

• Champion a culture of learning and reflection across the organisation

• Work closely with the Advocacy, Research and Campaigns Manager to align programme delivery with IRMO’s influencing work

• Collaborate with the Operations Manager to ensure smooth delivery across systems, staffing and compliance

• Build and maintain strong relationships with delivery partners, funders and other external stakeholders

• Represent IRMO externally as needed, including at sector networks and partnership forums

• Support the development of funding applications

• Line manage Programme Managers, the Partnerships Coordinator and the MEL Officer

• Act as Deputy Designated Safeguarding Lead

• Deputise for the CEO when required

Person Specification

Essential

• At least one year’s experience in a senior management or leadership role

• At least three years’ experience managing programmes or projects in relevant areas

• Experience developing and delivering programme or organisational strategies

• Experience overseeing service delivery in areas such as advice, education, youth or community work

• Experience managing and supporting staff

• Experience leading or supporting monitoring, evaluation and learning (MEL), with a strong understanding of how MEL supports learning and improvement

• Good understanding of UK employment law, HR best practice, health and safety, data protection and safeguarding

• Good understanding of finance and budget management in a small-to-medium charity

• Awareness of charity governance and the wider UK charity sector

• Ability to collect, interpret and use data to support learning and improve impact

• Strong planning, coordination and organisational skills

• Excellent time management – able to multitask, prioritise and meet deadlines

• Excellent written and verbal communication skills in English and Spanish, or English and Portuguese

• Strong IT skills, including confident use of Google Workspace, Microsoft Office and relevant databases

• Strategic thinker with a clear understanding of how to contribute to organisational development

• Open, supportive and inclusive leadership style, with the ability to stay calm and solutions-focused under pressure

• Strong understanding of issues facing migrants in the UK, particularly the Latin American community

• Commitment to anti-oppression, anti-racism and applying these principles in leadership and delivery

• Clear commitment to IRMO’s vision, mission, values and community-led ethos

Desirable

• Experience working in the charity sector, particularly with migrants or marginalised communities

• Experience managing change or supporting organisational growth

• Familiarity with IRMO’s programme areas and services

We aim at all times to recruit the person most suited to the job and welcome applications from people of all backgrounds. We particularly encourage applications from people who identify as members of minority groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve. 

We understand that some candidates may use generative AI tools to support their application. This is fine – but please note that we will review applications for signs of AI-generated content. Applications that appear heavily AI-written, especially where responses feel generic or lack personal insight, may be marked down.

This role involves producing high-quality written materials that reflect IRMO’s voice and values, so we’re looking for someone who can write clearly and authentically in their own words.

Are you a visionary leader, with a heart for social justice and passionate about transforming society?

Join us in building a transformative space for young people to get them work ready and equip them with the skills and mindsets they need to succeed in employment, no matter the barriers they face.

As our next Centre Manager, you will lead, inspire and envision a team of three, delivering employment support in Kennington. You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme.  We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.

The important stuff 

Location: Kennington

Contract: Full-Time, Permanent

Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Salary: from £30,900

Closing date: Monday 28th July, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).

Application pack: Have a look at our application pack for more information about the role and Resurgo

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process or if you have any enquiries regarding accessibility.

In this role, you’ll be responsible for:

Strategy, vision and impact [25%]

• Be at the forefront of leading Resurgo’s ‘big picture’ vision of a transformed society, empowering churches to transform young lives 
• Build and implement a strategy for developing relationships with local referral agencies to ensure effective recruitment of young people onto the Spear programme 
• Oversee the reporting of the Centre outcomes and ensure the Spear Programme is delivered in line with agreed targets 

Leadership, line management and training [25%]

• Lead your team with confidence; spurring them on in Resurgo’s mission; invest in a team culture of excellence, belonging and fun 
• Manage and develop the Lead Coach and Graduate Coach, using a coaching approach to invest in their growth and development. This includes weekly 1:1s, performance reviews and regular feedback
• Equip your team to drive change through a data informed approach, and keep them accountable to agreed targets for the Spear Programme

Relationship management [20%]

• Manage great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees 
• Embed into your local church; working closely with your Spear Trustees and congregation, and actively participating in their mission and events
• Partner with the Spear Trustees and assist in implementing their funding strategy by helping to build corporate and donor relationships. For example, by hosting prospective donors in the Training Room

Delivery of the Spear Programme [20%]

• Support group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets 
• Provide guidance to the Lead Coach in the training room when dealing with behavioural and safeguarding situations and upskill coaches with consistent coaching feedback
• Use a coaching approach to engage young people in challenging conversations that will enable them to take responsibility and overcome significant barriers to employment 

Operations [10%]

• Liaise with relevant staff regarding site operations and work to resolve any issues as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies

This role will suit you if:

• You are an active Christian, passionate about your work being a lived expression of your faith 
• You want to help others reach their full potential, and enable young people to overcome significant barriers to employment 
• You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
• You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
• You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills 
• You are steady under pressure, and able to juggle competing priorities 
• You are looking for a varied, hands-on role, where you won't be tied to a desk 
• You are IT literate 

You can expect:

• A genuine commitment to upskilling you through impressive training opportunities
• Training, guidance and funding to complete your professional coaching accreditation 
• Progression opportunities through professional development 1-1s 
• A fun, supportive culture where you are encouraged to bring your authentic self to work
• A worshipping community, where you can pray and worship with your colleagues
• Summer and autumn staff conference days, plus a two-night Christmas retreat 

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
• In the event of a job offer, a DBS check will be requested

Job title: Service Manager - Night Shelters

Location: On site at our office – Argon House, Argon Mews, London, SW6 1BJ

Contract type: Permanent

Reporting to: Head of Operations & Service Development

Hours of work: 35 hours per week (5 days per week)

About you

As the Service Manager for our night shelter service, you’ll be at the heart of Glass Door’s mission, delivering the largest network of night shelters in the UK.  This pivotal role offers you the chance to make a real difference by managing a dedicated team across multiple sites, ensuring high-quality, consistent service that supports our guests to build a route out of homelessness.  We’re looking for a dynamic, proactive leader with a passion for problem-solving and a compassionate service delivery.

What you will do as part of our team

The Service Manager is responsible for the following:

Service delivery 

· Lead all aspects of the planning, preparation, and delivery of the night shelter service. 

· Oversee the day-to-day operations of the service, directly engaging with staff and guests to ensure high-quality service delivery. 

· Ensure operational policies are consistently followed, providing guests with a reliable and uniform service experience. 

· Manage the rota across three night shelters to maintain adequate staffing at all times. 

· Manage a fleet of three vehicles used for the night shelters, ensuring their availability and maintenance. 

· Ensure all staff are fully aware of service provisions, requirements, and expectations. 

· Lead the continuous improvement of the shelter service to better meet guest needs. 

· Ensure due diligence is performed, and that reporting and records are accurately maintained. 

· Collaborate with the Head of Operations & Service Development to keep expenditures and income within agreed budget limits. 

· Liaise with casework colleagues to ensure seamless collaboration between night shelter and casework staff. 

· Ensure the night shelters are aligned with other statutory and charity services to best meet the needs of our guests. 

· Conduct and maintain annual general and fire risk assessments for each shelter venue; actively maintain the service-level risk register and contribute to organisational risk register. 

· Promptly raise concerns and safeguarding issues in accordance with relevant policies and procedures.

· Ensure policies and procedures are up-to-date with annual reviews, and provide staff with training and guidance on compliance and best practices. 

Management 

· Manage and supervise a seasonal staff team of approximately 40 individuals. 

· Oversee the full employee lifecycle management, including: recruitment, onboarding, training and performance management. 

· Lead the recruitment and training of seasonal shelter staff. 

· Provide high-quality support and line management to night shelter staff, delivering clear guidance, support, and effective leadership. 

· Ensure excellent performance management, support, and supervision of Night Shelter Managers and staff, including monitoring annual leave and addressing performance issues in line with Glass Door’s policies. 

· Empower seasonal managers to deliver high-quality, safe support and effective guest management in accordance with Glass Door policies and procedures. 

· Regularly monitor the quality of support and service by conducting site visits to the night shelters. 

· Organise and deliver a comprehensive training programme for shelter staff. 

· Facilitate regular supervision and team meetings to promote effective teamwork and communication. 

· Ensure the In-form system is utilised efficiently by shelter staff, with timely updates to reports, and prompt, accurate record-keeping. 

· Provide timely support, advice, and guidance to staff as needed. 

Service Development and Planning  

· Play a lead role in the annual planning of the night shelter service and contribute to the annual services business plan. 

· Drive the achievement of organisational targets and objectives as outlined in Glass Door’s business plan. 

Additional  

· Cultivate positive relationships with guests, staff, professionals, partners, suppliers, and the local community.

· To undertake any other duties that can be reasonably required to meet the operational needs of Glass Door.

· Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

Person Specification 

Essential: 

· Proven experience working with and understanding the needs of people experiencing homelessness or similar disadvantaged groups. 

· Experience in leading a service and managing frontline teams. 

· Demonstrated problem-solving abilities through proactive learning. 

· Understanding and appreciation of trauma-informed care. 

· Valid driving license for manual transmission with the willingness to drive the Glass Door vehicles. 

· Ability to work independently, with strong decision-making skills and initiative. 

· Highly organised with excellent time-management abilities. 

· Exceptional communication skills, adaptable to various styles and approaches. 

· Strong IT proficiency, including advanced Microsoft Office skills. 

· Willingness to work occasional evenings and weekends, with the flexibility to cover shifts in emergencies. Time off in lieu provided. 

· Proactive approach in resolving challenging situations and achieving desired outcomes. 

· Empathetic and professional in handling challenging circumstances. 

· Ability to implement and adhere to health and safety, HR, and operational policies. 

· Strong commitment to equal opportunities and diversity. 

Desirable: 

· Advanced IT proficiency, particularly in AI tools and technologies, with a proven ability to quickly learn and adapt to new software or web applications. 

· Relevant training or certifications (e.g., project management, trauma-informed care, IOSH Managing Safely). 

· A lived experience of homelessness. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

StreetGames is a charity passionate about harnessing the power of sport to change the lives of young people and their communities. Through our work with 1,600 trusted local community organisations, StreetGames addresses some of the most pressing issues faced by young people growing up in underserved communities, including poor mental health, food poverty, crime and lack of employment opportunities. We do this by delivering ‘Doorstep Sport’ at the right time, in the right place, in the right style, at the right price and by the right people. Doorstep Sport aims to make sport accessible to everyone regardless of their income and social circumstance.

We are seeking a Network Support Lead (London & South East) to join our team.

The successful candidate will play a vital role in delivering Doorstep Sport offers and support for the network of Locally Trusted Organisations based in the region who support young people from low-income communities to be (more) physically active.

The role involves:

• Working closely with the Network Support Team and the London & South East Place Team to implement regional plans, which ensure that projects, offers and support to Locally Trusted Organisations (LTOs) are effective
• Overseeing and directly delivering a range of workshops and courses, creating and maintaining a safe, supportive, interactive and enjoyable learning environment in all delivery
• Delivering support to the workforce within Doorstep Sport beyond the workshop environment through CPD groups, bite-size learning and other opportunities for improving practice
• Co-ordinating the gathering of monitoring and evaluation information for funder reports, in relation to outputs and outcomes of projects delivered across the region/nationally

This is an exciting opportunity for candidates with experience of successfully managing project work, relationships and working with multiple partners. You will have excellent networking and relationship building skills with the ability to apply these to a range of local and regional organisations.

No candidate will meet every single desired requirement. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Position   | Training & Prevention Support Worker
Salary   | £30,000 - £32,000
Contract type   | Permanent & Full-Time
Remote/Hybrid   | Hybrid
Days in office   | 3 days per week, including travel across South London to deliver Training

Overview and key points on the role   |  We’re looking for a passionate and dynamic Training & Prevention Support Worker to help us shift the dial on sexual violence through education, awareness, and culture change. You’ll deliver powerful, trauma-informed training and prevention workshops to young people and professionals — while also supporting the growth of sustainable income through funded programmes. Using your facilitation and relationship-building skills, you’ll help embed consent education, challenge harmful attitudes, and raise awareness in schools, businesses, and communities across South London. This is a rare opportunity to hone your training craft and deliver something vital, urgent and right at the heart of today’s conversation around gender, power and safety. Join us to flip the script on sexual violence.

The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement. All positions are located in the UK and require the right to work in the UK.

How to apply   | Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience
 

Job specification

Team: Casework

Location: Mainly at our partner sites in Kensington and Chelsea, however you will also be located at our office (Argon House, Argon Mews, London, SE6 1BJ) and there will be opportunities to work flexibly from home.

Duration: Permanent role

Reporting to: Co-Head of Casework

Hours of work:              35 hours (5 days per week)

Salary: £30,000 - £31,500 per annum

Areas of responsibility

The post holder will be responsible for the following:

• Providing a specialist advice and advocacy service to the homeless guests of our services, which include partner day centres and night shelters through the winter season.
• Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.
• Attending appointments with guests occasionally when needed
• Referring and signposting guests to accommodation providers, health services and other relevant internal and external support services, as necessary
• Maintaining good communication with the Managers of our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services.
• Attending meetings with the casework team, external service providers and partner organisations when required
• Collating statistics and outcome measurements of the casework service for both internal and external use
• Maintaining a well-organised and easily accessible administration system for the casework programme in line with relevant legislation (e.g. GDPR)
• Managing a small casework budget
• Undertaking any other duties, as required by the charity

Person Specification

Essential

• At least one year experience of working one-on-one and assessing the needs of homeless people or similar disadvantaged client groups
• Empathetic attitude to homeless and vulnerably housed people
• Up-to-date knowledge of the welfare issues and legislation affecting homeless people
• Knowledge of relevant support services available to homeless people, particularly in West London
• Confident approach to, and experience of, dealing with challenging behaviour
• Ability to maintain good relationships with colleagues and external service providers
• Highly organised with strong time-management skills
• Ability to keep clear and up-to-date case records
• Experience and competent in MS Office packages
• Ability to work independently and take the initiative to make important decisions
• Flexible and supportive team member with excellent communication skills
• Ability to adhere to and implement Health & Safety, HR and operational policies
• Understanding of and commitment to Equal Opportunities
• For night shelter caseworkers, willingness to work a minimum of one evening per week
• This post will require an enhanced DBS check prior and during employment

Desirable

• Ability to speak Polish, Romanian or other Eastern European languages
• Experience of working alongside volunteers

Other

• Ability to work flexibly and at various sites, as required
• Eligibility to work in the UK
• To be able to adhere and work within Glass Door’s safeguarding policy and procedures
• To participate in meetings, supervision meetings and in any trainings as required
• To be responsible for own’s professional development

Come and join us and be part of a mission to save lives and end economic abuse forever!

In 2024, a staggering 4.1 million UK women experienced economic abuse at the hands of their current or former partner. The rising cost of living has only exacerbated the devastated impact of this form of domestic abuse. 

Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it.

Since our founding in 2017, we’ve proudly campaigned successfully for the recognition of economic abuse in UK law and influenced wide-ranging systemic change to transform responses to it. We're now entering an ambitious new phase, and we’re seeking a dynamic, strategic and values-led Head of Income as part of the Senior Leadership Teamto help drive it forward.

This is a critical time for SEA. With a bold three-year strategy now in place, we’re looking for an experienced income-generation leader to oversee and diversify our income streams — across high-net-worth giving, corporate partnerships, trusts and foundations, and earned income through consultancy and training. As a key member of the Senior Leadership Team, the Head of Income will play a vital role in shaping the future of the organisation and enabling us to scale our impact.

The Head of Income will lead a talented team, including our Senior Fundraising Manager (trusts and foundations) and Corporate Development Manager (strategic multi-stakeholder partnerships), and collaborate closely with our CEO, Trustees and earned income delivery teams (consultancy and training) whilst also being hands on in relationship development. Your approach will be collaborative, survivor-centred and driven by SEA’s values. We are particularly interested in hearing from candidates with strong experience in high-value fundraising and/or commercial income generation.

What we’re looking for in the Head of Income

• Proven success in income generation from high-net-worth individuals and/or corporate partners
• Strategic mindset with the ability to lead and grow multi-stream income
• Experience of working in a small, agile organisation and line-managing high-performing teams
• Experience of working at Senior Leadership Team level, or readiness to step into the role
• A confident communicator with strong relationship-building skills
• A commitment to SEA’s feminist ethos, values and mission
•  

What we offer the Head of Income

• 25 days annual leave + 5 wellbeing days + bank holidays
• Home-based and flexible working options
• Reflective practice and wellbeing support
• 5% employer pension contribution
• Enhanced family leave, carers leave, sick pay
• A dynamic, purpose-led team where your impact is tangible

How to apply for the SEA Head of Income

Charlotte Wilmot at Eardley Wilmot is managing this appointment on our behalf and will support you with your application. Please send your CV to her directly in the first instance or here to her via Charityjob. You will then also be asked to complete a short anonymised application form via the Surviving Economic Abuse website. Charlotte will guide you through that step and a link to the form will be provided. 

The deadline for receipt of completed application forms is midnight on 28 July 2025.

SEA is proudly survivor-centred and committed to equity, diversity and inclusion. We particularly welcome applications from minoritised and marginalised communities, and we guarantee interviews for disabled applicants who meet the essential criteria. We also welcome job share applications as a joint application. 

First nterviews will be held week beginning 4 August 2025 (held online – questions will be shared in advance). 

We really look forward to hearing from you.

Chief Finance Officer

We are looking for a Chief Finance Officer to lead the strategic direction and operational excellence of the organisation’s financial functions.

Join a leading charity provider of mental health services in England. Every year, the organisation supports thousands of people through its network of groups, services and helplines. The vision is for equality, fair treatment and maximum quality of life for everyone affected by mental illness. Help reach that goal by applying today.

If you are passionate about making a meaningful difference through strong financial stewardship, then we want to hear from you!

Position: Chief Finance Officer

Location: London/Hybrid

Hours: Full time, flexible working available

Salary: £85,453 to £102,956 based on experience

Contract: Permanent

Closing Date: 5pm, 4 August 2025

Interviews: Interviews will be held in two stages: the first stage with the Executive Team and second stage with the Chief Executive and representatives from the Board of Trustees. Interviews will take place weeks commencing 1 and 8 September 2025.

Candidates may be asked to complete psychometric assessments as part of the recruitment process.

The Role

As the Chief Finance Officer, you will lead the strategic direction and operational excellence of the organisation’s financial functions, with overarching responsibility for financial control, reporting, planning and analysis, and finance operations. You will ensure robust financial stewardship, support data-driven decision-making, and enable long-term sustainability and growth through strong financial leadership and insight.

This role is a key member of that team, working alongside the Deputy Chief Executive, Chief Operating Officer, Chief People Officer, and Chief Business Improvement and Technology Officer. Together, you will shape the organisation’s strategy, culture, and delivery.

If you are excited by the opportunity to lead the effective management of the charity’s finances whilst helping to grow the important work of the organisation and to be part of a collaborative leadership team, then we would love to hear from you.

About You

You will be passionate about making a meaningful difference through strong financial stewardship and have substantial senior finance leadership experience, ideally within a charitable, social care, health, or values-led organisation.

You will have/be:

• Qualified accountant (e.g. ACA, ACCA, CIMA, CIPFA) with a strong understanding of charity finance and Charities Statement of Recommended Practice (SORP) requirements.
• Proven success in strategic financial planning, budgeting, and risk management in a complex, multi-stakeholder setting.
• Demonstrated ability to manage audits, lead financial reporting, and ensure regulatory compliance.
• Experience supporting income diversification, including contract-based services, fundraising, and trading subsidiaries.
• Strong track record of building and leading high-performing finance teams, including business partnering and cross-functional collaboration.

About the Organisation

Work for an organisation that research shows is one of the most trusted major voluntary sector brands.  In a rapidly changing world, the charity brings together delivery of care and support services, policy influencing, and campaigning – with people living with mental illness at the heart of what they do.  The charity supports tens of thousands of people every year to get through crises, live independently and feel that they do not have to face mental illness alone. For over 50 years, the charity has campaigned for the rights of people severely affected by mental illness whilst working tirelessly to ensure that the people they support have a voice at all levels of the mental health system.

Benefits include:

• Employer funded pension
• Flexible working
• Life assurance
• Eye care vouchers
• Training opportunities
• 25 days annual leave, rising to 30 plus Bank Holidays
• Rewards, benefits and recognition platform
• Employee assistance programme
• Your birthday off
• Plus many more great benefits…

“It feels very rewarding to be part of such a meaningful organisation where everyone is valued and has the opportunity to make a difference” Current staff member

We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

You may also have experience in areas such as CFO, Head of Finance, Director of Finance, Head of Finance and Operations, Chief Finance Officer, Deputy CFO, Deputy Head of Finance, Deputy Director of Finance, Deputy Head of Finance and Operations, Deputy Chief Finance Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Panathlon Foundation is seeking a Financial Controller (FC) to oversee the charity’s finances and support our mission of delivering inclusive sporting opportunities to children with disabilities and special needs across the UK.

This is a flexible, part-time role (2/3 days per week) that can be fully remote, making it ideal for someone seeking meaningful work with a values-driven organisation alongside other commitments.

As Financial Controller, you’ll be responsible for the day-to-day financial management and reporting across the organisation. 

You’ll work closely with the CEO, COO, Fundraising team, and Trustees to ensure financial sustainability, transparency, and strategic insight. 

You’ll also play a key role in budgeting, impact reporting, and funder support.

Key Responsibilities

● Oversee financial operations, including payroll, ledgers, reconciliations and monthly management accounts

● Manage budgeting and forecasting, delivering regular financial updates and variance analysis

● Support impact and KPI reporting, linking financial data to programme outcomes

● Collaborate on donor and fundraising reporting, providing financial analysis for grants and proposals

● Manage invoicing and income tracking with schools and partners using Xero software.

● Support the CEO and Trustees with governance, audits, and committee reporting
 

About You

Essential

● ACA / ACCA / CIMA qualified or part-qualified with relevant charity finance experience

● Strong knowledge of Xero (essential)

● Experience preparing management accounts, budgets, and donor reports

● High attention to detail and strong financial analysis skills
 

Desirable

● Understanding of charity finance regulations, SORP, or grant-based funding

● Experience working with schools, education and charity sector

Please apply with a short covering letter and C.V. explaining your suitability for the role by the deadline of JULY 25th 
 

Key Responsibilities:

• Provide expert advice and coaching to managers on recruitment, employee relations, performance management, and organisational change
• Manage Employee relations cases as they arise supporting line managers through conflict resolution, investigations, and disciplinary processes
• Communicate HR initiatives and updates clearly and effectively across departments
• Partner with managers to address resourcing needs and support job evaluation processes
• Contribute to the development and review of HR policies in line with current legislation
• Champion equality, diversity, and inclusion initiatives across the organisation
• Support the delivery of HR projects and continuous improvement efforts

We're looking for someone with:

• Proven experience in a generalist HR advisory role
• Strong working knowledge of UK employment law and HR best practices
• Experience of working with Employee Relations matters
• Excellent communication and relationship-building skills
• Proactive, solutions-focused mindset
• Commitment to fostering an inclusive and supportive workplace

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About us:

Drinkaware is the UK’s leading alcohol charity with a vision of working together to reduce alcohol harm. We use our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. We deliver public-facing campaigns and digital services, information and guidance, evidence-led advice to governments and industry and independent research, consumer insight and evaluation

The Drinkaware Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently

Vision: Working together to reduce alcohol harm across the UK

Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:

• Public-facing campaigns and digital services, information and guidance
• Evidence-led advice to governments and industry
• Independent research, consumer insight and evaluation

Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity

Our Drinkaware staff team is friendly, professional and inclusive.  We care about what we do and how we work together and bring our values to life.  Drinkaware invests in staff development through regular one to one meetings, a generous individual training budget, teatime tutorials and staff awaydays, and an annual learning and wellbeing grant. 

Drinkaware’s benefits include:

• Hybrid working arrangements
• 30 days leave (plus Bank Holidays, and your birthday)
• Matched company pension scheme
• Life assurance cover
• BUPA Private Healthcare
• Training and development opportunities
• Employee assistance programme
• Annual learning and wellbeing grant
• Perks and discount platform. 

_____________________________________________________________________________

About the role:

The Junior Content Producer is a new role that will play a pivotal role in supporting the Content Team to deliver Drinkaware’s multimedia content strategy by creating engaging multimedia content. The role is key in ensuring that the public can make conscious, informed choices about alcohol and can find help if they need it.

Main duties and responsibilities:

Content

• Manage the Content Team’s production Monday boards, to ensure tasks are assigned, tracked and deadlines are met
• Manage content requests in line with the content development process
• Support the Creative Content Lead and Senior Digital Content Officer with digital and printed content production and delivery
• Support the Operations and Programmes, Partnerships and Research teams with content creation and delivery

Social media

• Support the Senior Digital Content Officer with the delivery of the social media plan by scheduling social content in line with our content panning cycles
• Build relationships with specific audiences through community management across social media channels, Facebook, Instagram and LinkedIn, which includes finding influencers/advocates/case studies for Drinkaware
• Monitor social channels for reactive engagement opportunities and flag any reputational risks emerging on socials
• Proactively stay ahead of social media trends and ensure our channels are affectively developed and maintained

Contribute

• Support the Creative Content Lead with the creation and delivery of website content and email marketing, ensuring this feeds directly into the overarching content strategy. 
• Ensure the website content is accurate and up to date
• Support the Digital Marketing Manager with SEO admin

_____________________________________________________________________________

About you:

Essential Criteria / Key Skills

• Experience of content production and/or social media delivery
• High level of content creation skills using Adobe programmes and Canva
• Good understanding of brand and tone of voice and the opportunities and risks posed by them
• Experience of adapting content for different audiences and channels
• Experience of creating content for social media
• Video editing skills
• Excellent writing skills
• A keen eye for detail and strong proof-reading skills
• Experience using CMS platforms
• Highly organised, being able to keep track of several different pieces of work at one time.
• Confidence working individually and as part of a team

Desirable Criteria

• Experience of working within a complex sign off processes
• Experience of or interest in the charity sector
• Experience of developing animations, infographics and engaging visuals

_____________________________________________________________________________

To apply

For further information please refer to the attached job description, our applicant privacy policy and read more about Drinkaware on our website.

Closing date: 9am, Monday 28 July 2025

Apply for this post by clicking on the 'Apply' link.  You should submit an up-to-date CV and a brief covering letter (maximum two pages) that outlines how you meet the requirements for this role and what you would bring to Drinkaware – please include examples of your creative work (pictures/videos etc). 

Due to the fixed-term nature of this role, we are ideally looking for someone available to start within 1 month. Unfortunately, a longer notice period may make it difficult to progress your application, but we are happy to discuss individual circumstances.

Interviews may be carried out on Teams or in person at our Moorgate offices.

Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community. 

No agency support is required