Business jobs
Four Greens Community Trust is all about helping people and changing lives in the North of Plymouth. We are looking for an innovative and inspirational CEO to lead the team into even more new and exciting chapters in the story of our growth. You will be part of a dedicated, versatile and hardworking group of staff and volunteers and part of a community which cares for each other.
We are looking for somebody who has exceptional community leadership and communication skills, who has confidence in leading capital projects and working in partnership with health and wellbeing organisations. You will have proven experience in strategic leadership, income generation and organisational development.
The Trust is an Equal Opportunities employer and we will seek to ensure equality of treatment for all, regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status.
For more information and an application form, please take a look at our recruitment pack.
Thank you!
This is a rare opportunity to join a leading UK awarding organisation as Commercial Director – Digital, where you’ll drive sector strategy, influence national skills policy, and lead the development of qualifications that meet the evolving needs of the digital industry.
Benefits Package
- Salary: from £40,000 per annum, depending on experience
- Contract: Permanent
- Working pattern: Full-time, 40 hours per week
- Location: Hybrid and remote options available, office in South Yorkshire
- Other benefits:
- Generous holiday allowance
- Competitive pension scheme
- Professional development support
About the Role
As Commercial Director – Digital, you’ll lead the organisation’s digital sector strategy, identifying opportunities to develop qualifications and apprenticeship assessments that reflect the latest industry requirements. You’ll work closely with internal teams and external stakeholders to ensure the organisation’s offerings are relevant, impactful, and commercially successful.
Key Responsibilities
- Steer the digital sector strategy and identify growth opportunities
- Develop and promote qualifications and apprenticeship assessments
- Build strong relationships with employers, training providers, and industry bodies
- Collaborate with internal teams to ensure product relevance and compliance
- Influence national skills policy and respond to sector developments
- Drive commercial growth through strategic partnerships
Skills / Experience Required
- Experience in digital industry training design and / or delivery is ESSENTIAL
- Strong understanding of UK vocational education, qualifications, and apprenticeships
- Proven success in skills development and stakeholder engagement
- Commercially astute and passionate about digital skills development
- Experience in a senior business development or strategic role within the digital industry
- Excellent communication and influencing skills
To Apply
Please send your CV and a cover letter explaining your suitability for the role.
Interview Process One stage, in person (South Yorkshire office)
DeadlineApplications will be reviewed on a rolling basis, so please apply as soon as possible – this role will close when sufficient applications are received.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
eCommerce Assistant
Manse Lane Warehouse, Knaresborough, North Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our eCommerce Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our eCommerce Assistant, reporting to the eCommerce Officer, you will play a key role in supporting the day-to-day trading activity of our eCommerce Team. Your focus will be on helping us meet our online sales targets by efficiently listing products and ensuring orders are shipped promptly to our customers. You will also help us to make the most of our premium warehousing space, by keeping our listed products stored in the best possible locations for easy access and smooth operations.
As eCommerce Assistant you will have a passion for generating income for the charity, and a relentless commitment to delivering and exceeding targets to generate income for funding life-saving research.
Specifically, you will:
E-commerce
• Set up warehouse locations for our new goods and products to support sales on our Shopify platform, ensuring they are set up correctly to maintain inventory.
• Support the eCommerce and Product Manager to identify opportunities to improve procedures and systems and support our volunteers with any changes to ways of working.
• Identify innovative new online trading and business opportunities to increase income, ensuring that these are raised with your line manager.
• Ensure all customers are communicated to effectively, and all posting and packaging is completed within prescribed timescales.
• Using ListingMonsterAI, produce listings for our eBay shop, ensuring that your KPIs are met.
• List appropriate items for sale on our Depop and Vinted channels, using your experience and training to establish what items will resonate with the demographics on those platforms.
People management
• Support our team of well-trained volunteers to ensure that they are operating in line with the expectations of the Yorkshire Cancer Research eCommerce team.
• Play a part in the wider eCommerce team and work to ensure that targets are met across the whole function, providing support to peers and managers, as and when required.
Financials
• Deliver the eCommerce budgets and KPIs.
• Consistently deliver the listing targets to ensure that there is a constant flow of new products online to drive interest and maintain the eBay algorithm
Strategic
• Ensure that listings generate brand awareness through adhering to brand guidelines.
• Work with colleagues to monitor supporter journeys for online shop customers.
Relationships
• Create an environment of continued volunteer engagement.
• Professionally represent Yorkshire Cancer Research as an ambassador in working relationships with external partners.
• Champion and role model excellence in customer and supporter experience and engagement within your team.
About You
To be considered for this role, you will need:
· To be educated to GCSE or equivalent level qualification.
· To have a proven track record in, or passion for, eCommerce.
· To have a full UK driving licence, access to own vehicle and ability to travel across Yorkshire.
· To have experience of sales target delivery.
· To have experience of identifying process inefficiencies.
· To have a good understanding of eCommerce platforms including, but not limited to, eBay, Depop, Vinted and Shopify.
· To be familiar with eBay's policies.
· To be able to work at pace.
· To be able to communicate effectively at all levels with internal and external stakeholders.
· To have excellent organisation skills and ability to plan and manage priorities.
· To be able to work independently and as part of a team.
· To have the ability to understand and analyse sales figures.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 24 September 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact the Recruitment Team.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ambitious About Autism is a national charity for autistic children and young people. We stand with autistic children and young people, champion their rights and create opportunities. We run specialist education services, an award-winning employment programme and children and young people are at the heart of our charity's decision-making, policy work and campaigning.
(Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position)
In this role, you will be working on a 1:1 basis with our Autistic learners. You will provide support to learners so that they can access the curriculum whilst also promoting their independence and self-esteem through community led activities.
Position: Specialist Teaching Assistant
School: Ambitious College,Pears Campus, Capital City College Tottenham, N15 4FY
Contract Type: Full time, Permanent (Hours: 9am - 4.30pm)
Salary: £25,837 to £27,165 (based on experience)
About the School:
Ambitious College is an independent specialist day college dedicated to supporting autistic young people aged 16–25. Our educational approach focuses on the individual at all times. We offer a highly personalised curriculum and positively support our learners to acquire new skills and take part in everyday life. We are located within two mainstream further education college campuses: the College of Haringey, Enfield, and North East London, and West Thames College, West London. Through a range of partnerships with local businesses, community groups, and our mainstream college partners, we also offer opportunities to learn in the community. This combined approach – personalised education, positive support, and real work experience – delivers results. It allows our young people to achieve their goals, fulfil their potential, and go on to lead active lives in their community. Ambitious College's values define how we work and ensure that children and young people with autism are at the heart of all that we do.
As part of the Ambitious About Autism team, you will enjoy the following benefits:
- Term time only role (yet paid across 52 weeks)
- A competitive salary of up to £26,502 and an increase every September
- Free healthy breakfast available everyday
- State of the art Autism specific training including person centred approaches, positive behaviour support, medical training and understanding sensory needs
- Working with experts in the Autism industry with 1:1 meetings and training provided
- Eye test vouchers, season ticket loans and a cycle to work scheme.
- Employee Assistance Programme, to help you balance your work, family, and personal life
- Continuous professional development including access to coaching and mentoring as well as e-learning and online training courses
Start date: October half term 2025
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Registered Charity
101 - 500
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Thank you!
Eden Brown Charities are delighted to be working with an incredible local Charity who provide patients with outstanding pre-hospital care and lifesaving intervention through the operation of helicopter-led emergency medical services (HEMS) to cover the Staffordshire region.
About the role
As Fundraising Executive you will raise agreed income by developing relationships with existing supporters, creating and building links with new supporters, and raising awareness of the cause within their defined area.
You will provide support to the Community Fundraising Lead, working within the wider fundraising division. As a key member of the team, the Fundraising Executive will implement the fundraising strategy for the Charity, inclusive of both in person and online community engagement methods, leading on activity within the Staffordshire region.
Your focus will be to ensure income growth from community sources and activity comprising of individuals, community groups, schools and small community businesses.
About You
Relationships are central to this role and we need you to be a great relationship builder. You should have experience in the following;
- Experience of building and maintaining successful relationships with customers, clients or supporters
- Experience of working in a customer service role
- Experience of general office administration and support
- Experience of working to and achieving financial targets
- Experience of using a customer database, such as ThankQ or similar
- Experience of successfully working independently and as part of a team
Please note that this is a Hybrid role with time spent around Staffordshire, at home and in the office. You will need to be a car driver. Please note that we are reviewing applications on a rolling basis - for more information on this wonderful role - please do get in touch on 07442607841 for more information.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Thank you!
The Foundation:
Our client is looking to recruit a Grant Manager (Arts, Culture and Heritage) to manage and further develop a portfolio of grants for their Arts, Culture and Heritage Programme.
The foundations’ approach to grant-making is distinctive, in that they focus on capacity building to strengthen the impact, effectiveness and/or financial sustainability of non-profit organisations so they can thrive and fulfil their mission and goals.
This is an exciting time to be joining the foundations as they look to grow and strengthen their grants portfolio in the UK and internationally.
This role is based in London (Cannon Street) and the post-holder will need to be in the office at least 2-3 days per week, and available to be in the office on additional days /travel for site visits, as required.
The Role:
Grant Manager (Arts, Culture and Heritage)
Reports to: Programme Manager (Arts, Culture and Heritage)
Working closely with the Programme Manager (Arts, Culture and Heritage) and Head of UK Programmes, the Grant Manager (Arts, Culture and Heritage) will be responsible for the development, delivery, and management of a significant portfolio of grants across the Arts, Culture and Heritage Programme. While this is primarily a UK-focused role, the post-holder will also support the development of the international grant portfolio (and also work on grant-making across other programme areas) as required.
The foundations have evolved significantly in recent years, and this is an exciting time to join the team.
The Person:
The successful candidate will have an in-depth knowledge of the UK arts, culture and heritage sectors' funding ecology, policy environments and cultural, social and economic impact. They will also ideally have a combination of significant experience of grant-making alongside experience of working within arts, culture and heritage organisations. Candidates will also have a keen interest and knowledge in the interconnections between arts, culture and heritage and environmental conservation, health and wellbeing and/or children and young people.
Given the foundations’ focus on strengthening the capacity of non-profit organisations, and in particular their financial sustainability/resilience, the ideal candidate will also have the necessary analytical skills and knowledge to assess and analyse organisations across factors such as leadership and governance, impact, financial health, business and strategic planning etc. They will also be adept at exploring how proposed capacity building projects will strengthen organisations under consideration for receiving funding.
In addition to excellent analytical skills, the successful candidate will have strong communication and interpersonal skills, with a proven ability to understand and articulate complex information clearly and concisely. Attention to detail and the ability to manage multiple deadlines and priorities will be key to success in this role. Finally, you will have a high degree of humility and a collaborative style and will be able to pro-actively manage a diverse workload on your own initiative.
Thank you!
About the Role
We are seeking an experienced, dynamic relationship fundraiser to lead a step-change in major donor giving at the Trust.
This role is for you if you are self-motivated and driven to ensure that targets are hit and projects are delivered to the highest possible standards.
You will have demonstrable experience of securing and managing 5-figure+ gifts from donors and be a sophisticated communicator with a collaborative approach and the confidence to build relationships with and inspire colleagues, Trustees and donors.
About the Trust
Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.
We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.
Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans. Our staff team are enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.
How do we support you?
The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.
In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits.
As an employer we are committed to promoting and protecting the physical and mental health of all our staff.
You can find out more on the Herts & Middlesex Wildlife Trust website jobs section.
Please see our recruitment pack for more information and on how to apply.
The closing date is 11:59pm on Wednesday 17th September 2025.
Should you need any adjustments to the recruitment process, either at application or interview, please contact us.
The client requests no contact from agencies or media sales.
Thank you!
Regional Fundraiser – Kent
Closing Date: 18th September
Interviews: 25th September
Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
It’s an exciting time to join Regional Engagement. We’re a growing team with big ambitions over the next 5 years. Success in your role will enable Alzheimer’s Society to campaign for change, fund research to find a cure and support people living with dementia today.
We have a fantastic opportunity available for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.
From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives. The successful candidate will be able to deliver first-class relationship and account management, maximising retention as well as driving opportunities to secure new income within Kent (from prospecting through to pitch development and delivery).
Our team have a wealth of experience and skills to support you, and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.
This is a homeworking role. You will be required to travel across Kent to meet supporters regularly and occasionally attend internal meetings at locations across the country, including our flagship offices (London, Birmingham, Warrington, and Belfast). You must reside in the UK and have the correct right-to-work documents to work in the UK.
We will be holding an information & Q&A session for this role at 12:30 midday on Wednesday, 10th September. To receive a link to this or for further information, please get in touch with the Talent Acquisition Team for further support at [email protected]
About You
- Experience in relationship and community fundraising or ability to demonstrate transferrable skills.
- Good understanding of budgeting and financial management.
- Experience in identifying and acquiring new business opportunities.
- Experience in delivering excellent supporter stewardship and/or customer care.
- Ability to analyse data and information to make decisions.
- Proven track record in achieving financial and non-financial targets.
- Ability to work remotely and independently, and travel across an extensive patch.
Person Specification:
- Excellent verbal and written communication skills to interact with diverse stakeholders.
- Proficient in using Microsoft Office Suite and other relevant IT tools.
- Ability to work collaboratively and prioritise workloads effectively.
- Strong analytical and problem-solving skills.
- Exceptional organisational abilities with great attention to detail.
- A passionate advocate for the Alzheimer’s Society, with a strong commitment to making a difference.
- A self-starter with a high level of motivation and resilience.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Job Title:Community & Events Fundraiser
Reports to:Fundraising Manager
Location:Hybrid & Borough High Street, London SE1 (2 days a week in the office)
Salary: £31,000
Contract:Permanent
Hours:35 hrs per week. Office hours are 9 – 5
Background and purpose
We are the only UK-wide charity for everyone affected by a genetic and acquired bleeding disorder.
At the Haemophilia Society (THS) we want to empower everyone affected by a bleeding disorder to live life to the full, whatever your stage in life.
One in 2,000 men, women and children in the UK have a diagnosed bleeding disorder, which are a group of conditions, including haemophilia and von Willebrand disorder, that result when the blood cannot clot properly.
As many as a third of bleeding disorder diagnoses have no known family history and can be the result of a random gene mutation. This means a bleeding disorder diagnosis can come completely out of the blue.
THS brings together people with bleeding disorders and their families to share experiences and understand more about how to live well with a bleeding disorder. Together, we can all make a difference.
What we do:
Support each other
We understand each other. We offer advice and support from personal experience. Our growing community is there for each otherbecause we’re in it together.
Raise awareness
We rally together because every little thing we do makes a difference and gives hope to people living with a bleeding disorder.
Make a lasting difference
We influence and advocate on what matters to our community. Health and social care policy, access to treatment and much more.
What we offer:
Competitive Salary
Generous Pension Contribution Agile Working
25 days’ holiday (pro rata) plus an additional day for each year of service up to 5 years
Well located office very close to Borough Market.
About the role
We’re incredibly lucky to have a generous and dedicated community who are always looking for new ways to support our work. We are looking for a passionate fundraiser who can take ownership of our community fundraising and empower our members and supporters in their fundraising ventures. You’ll act as the face of THS for people looking to raise money in a variety of wonderful ways – ensuring they have what they need to be as successful as possible. This will include managing a number of key events such as the London Marathon, Ride London and Swim Serpentine.
This role would be ideal for someone with 2-3 years’ experience and looking to take the next step in their fundraising career. As part of a small team, you’ll be excited about getting involved in all areas of community and events fundraising, building relationships with our members and driving our fundraising strategy forward.
The purpose of the role is to:
Community Fundraising
·Supporting and running the community fundraising activities - engaging our centres, signing up new members, stewarding our donors, being the key point of our enquiries
·Organisation and delivery of mass participation events
·Providing guidance and supporting participants in promoting their efforts on social media
·Spotting opportunities for business development with organisations
- Provide guidance and support for supporters undertaking community fundraising and act as a key first point of call. Developing and improving the supporter journey with new materials.
- Organise and project manage events and fundraising campaigns. Add new fundraising campaigns and events to the calendar.
- Develop key materials needed to promote events and fundraising campaigns. Source case studies we can use to promote events, as well as the charity and use them in publications and socials.
- Keeping up-to-date records and giving timely recognition of donations using our CRM system
- Creating fundraising communications to encourage greater participation, working with our Communications Officer and liaising with members and volunteers.
- Working to strict deadlines to ensure that fundraising activity is widely promoted and the success of fundraisers is celebrated to encourage greater take-up of fundraising activities.
- Representing the charity at events hosted by community and corporate supporters. Representing the charity at services events promoting fundraising.
- Showcasing the work of the organisation and speaking confidently at events about our work to connect fundraisers to our cause and encourage fundraising.
- Developing engaging national fundraising campaigns.
- Thinking creatively, developing action plans and budgets to support national campaigns like World Haemophilia Day and TalkingRed. You will be able to understand the diverse needs and abilities of our community and create accessible fundraising initiatives that work for a geographically dispersed supporter base.
- Understanding and maintaining relationships with external suppliers for fundraising e.g. Great North Run, Just Giving, London Marathon etc. to ensure that we are abreast of any new trends and developments, or promotional opportunities.
- Working on two annual appeals, helping sourcing case studies and overseeing thanking process
Social Media
·Use our social channels to support your work
·Monitoring social media accounts
·Keep on top of social trends particularly around fundraising
·Creative flair to create compelling content for marketing/comms/campaigning
- Work with our Marketing Manager to develop social media to support fundraising, including promotional videos and graphics.
- Produce content for social media, e-news and the website. Adding materials to the webpage promoting other ways to support us – COTY, payroll giving, legacy and in memory giving.
Person Specification
Experience, Qualifications
Essential qualities, skills and experience
- Experience of organising and supporting events and/or community fundraising in a voluntary or paid role.
- Excellent organisational skills and ability to plan ahead, keep records, manage deadlines, prioritise workload and maximise your use of time.
- An outgoing, enthusiastic and helpful personality.
- A creative approach to fundraising and events.
- Great customer service skills, the ability to recognise and meet the needs of individuals and to manage expectations when required.
- Excellent written and verbal communication skills.
- Numeracy and the ability to understand basic financial information.
- Ability to work in a team as well as to use individual initiative and judgement.
- Good level of IT literacy, including a good knowledge of standard business software, Google Suite and social media.
- A commitment to the vision and values of The Haemophilia Society
- Experience in using CRM systems.
Desirable qualities, skills and experience
- Completion of a professional fundraising programme or training course.
- An understanding of long term health conditions, their impact on patients and families, and how being affected might act as a motivation for fundraising.
·Experience of managing a charity’s accounts for fundraising suppliers like Just Giving or other fundraising sites.
·A good knowledge of data protection (GDPR) legislation and good practice in information management.
·Well-developed IT skills with the ability to write engaging content for the website and social media.
- A good understanding of safeguarding principles when working with vulnerable people and the need for professional boundaries
·Ability to gain the trust and confidence of members and supporters.
·Excellent project planning skills and ability to work on cross-organisational projects from design to delivery.
Personal qualities
·A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all backgrounds including members and health professionals.
·Be an effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and The Society.
·Enthusiastic and fun with drive and determination to meet targets.
·Good attention to detail and accuracy in preparing communications and events.
·A highly motivated, supportive and collaborative team worker.
·Values-driven with a proven commitment to social inclusion and equal opportunities.
Other requirements
- Must be prepared to occasionally travel throughout the UK and to work varying hours including evenings and weekends as required.
- Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment.
The Haemophilia Society are an equally opportunity employer.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 18 September 2025
Ref 7066
Save the Children UK is seeking a dynamic and motivated Sales Lead to join our Humanitarian Leadership Academy (HLA).
In this pivotal role, you will lead the growth of our commercial arm, HLA Enterprise (HLA-E), by expanding income streams, strengthening partnerships, and ensuring the long-term sustainability of our innovative learning platforms, including Kaya. This is an exciting opportunity to play a key role in advancing locally led humanitarian action, helping us reach more learners worldwide, and ultimately supporting communities to better prepare for and respond to crises.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team:
The Humanitarian Leadership Academy's (HLA's) mission is to inspire a movement for locally led humanitarian action. Our purpose is to work with local actors and organisations to provide tailored resilience and crisis response support that addresses their specific needs, focusing on nurturing and empowering local leaders, driving collective action through our networks, thought leadership & research and amplifying local expertise, creating opportunities for change and collaboration.
The HLA provides learning opportunities that help the humanitarian sector become more locally led, reaching over 450,000 learners in 190 countries. Through our commercial arm, HLA Enterprise (HLA-E), we deliver innovative online learning products and consultancy services, centred around Kaya, our global digital platform offering 500+ courses in multiple languages.
About the role
As the HLA Sales Lead, you will lead and manage commercial activity for HLA-Enterprise (HLA-E), driving the growth and diversification of income streams by selling our innovative learning products and services to individuals and organisations in the humanitarian and development sectors.
You will be responsible for acquiring new partners and renewing and expanding existing ones. This involves identifying opportunities, working closely with HLA teams to create awareness of our offer, converting enquiries, upscaling partnerships, and building a strong portfolio of clients for Kaya and other e-learning solutions. You will also play a key role in building partnerships across Save the Children and the wider sector, ensuring the financial sustainability of HLA and supporting its strategic direction.
In this role, you will:
- Deliver on HLA-E sales strategy to diversify and increase HLA-E income streams, ensuring delivery of agreed targets and business growth
- Ability to ensure clear and timely reporting of the sales performance.
- Support the development of a new go-to-market strategy to grow HLA's commercial revenue from products and services, working to set and achieve agreed income targets for 2025-2027.
- Identify and secure new business opportunities in the e-learning market for HLA's solutions, products, and services, ensuring a robust prospect pipeline.
- Responsible for all Kaya & HLA-E sales, account management of clients and pitching for new clients/audiences and on-going client management.
- Enhance the customer journey to improve conversion rates, managing key performance metrics such as income, profitability, and return on investment.
- Build and manage relationships with potential customers and partners by working closely with HLA colleagues across various functions.
- Explore innovative funding mechanisms that provide mutual benefits for the HLA and donors, such as social investment.
- Represent HLA in external forums to promote its mission and seek new opportunities for collaboration.
- Support strong internal communication and contribute to building an inclusive and supportive team culture.
About you
We are looking for someone with the following experience, competencies and skills:
- Strong understanding and proven experience in sales and target setting
- Strong account management and relationship management skills
- Ability to work as part of a high performing team as well as independently
- Strong representational and communication skills
- Understanding of the international humanitarian system and/or the learning sector
- Experience presenting complex information to varied audiences in an engaging way
- Experience of working with legal agreements, contracts, and internal procedures
- Solutions-focused with strong problem-solving skills including tracking against the budget
- Flexibility and adaptability in a fast-paced environment
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Thank you!
The Philanthropy team at Alzheimer’s Research UK (ARUK) is responsible for securing donations from individual major donors, grant-making trusts and foundations. The role of Philanthropy Officer is key to the success of the Philanthropy team, working closely with other team members and stakeholders across ARUK.
At the heart of the Philanthropy team is our desire to help our supporters change the world, in a way that is meaningful and exciting to them.
We work with a growing portfolio of individual donors and charitable trusts, getting to know them - through meetings, events, lab tours, reporting on the impact of their donations and regular touchpoints - so that we can match their philanthropic goals to our research initiatives. We work hard to provide bespoke stewardship, build relationships, and impart scientific information to promote ARUK and give donors the best possible experience of working with us.
By nurturing these relationships, we gain long-term meaningful support from donors and their networks, and as a result can secure significant donations which range all the way up to eight figures.
We are looking for an articulate, proactive and people-orientated individual to join our highly successful team. The ideal candidate will have strong relationship management skills, a high degree of emotional intelligence, and will be an ambitious self-starter.
We are seeking someone who understands the importance of investing in dementia research and can convey that with passion to our supporters. In return, we can offer an exciting, supportive working environment and the opportunity to join a small major gifts team that punches well above its weight.
Main duties and responsibilities of the role:
Relationship building and income generation
· Build relationships with a portfolio of current and prospective major donors and charitable trusts, gauging their level of interest in our work, providing them with opportunities to engage with ARUK, and encouraging them to invest in our research.
· Develop an engagement plan for each relationship, taking full ownership and moving each donor / trust forward through qualification, solicitation and stewardship.
· Fundraise for different aspects of ARUK’s work, including key research initiatives such as the Drug Discovery Alliance.
· Think ambitiously and creatively in producing compelling and persuasive written communications for donors, including letters, proposals, applications and progress reports.
· Solicit donors for gifts at face-to-face meetings, where appropriate.
· Provide an exceptional level of stewardship to donors, ensuring they are thanked and updated and that their relationship with ARUK grows in depth and value.
· Think innovatively and support the team’s goal to embed the use of digital in our work.
· Work with senior volunteers and senior staff, where appropriate, empowering them to open their networks and ask for support.
· Build and maintain strong working relationships with colleagues in the Science Communications, Media and Engagement, Research and Finance teams.
CRM
· Ensure donor records are kept up-to-date through daily use of Salesforce.
· Use Salesforce to track income and activity, and as a planning tool.
Events
· Support the Donor Relations Manager in planning bespoke events / lab tours for our supporters, by providing guest lists, communicating with invitees and updating Salesforce records.
· Represent ARUK at Philanthropy team events, and at other ARUK events where major donors or the representatives of charitable trusts may be attending.
What we are looking for:
· Experience gained working in a major gift fundraising or client relationship management role
· Demonstrable experience of developing long-term / strategic relationships
· Demonstrable experience of developing / influencing relationships through face-to-face conversations
· Demonstrable experience of working effectively without close supervision
· Ability to communicate with, and enthuse, a wide variety of people in a compelling, professional manner
· Exceptional listening skills
· Strong writing skills with the ability to write persuasively for a range of audiences
· Ability to absorb and process new information quickly
· Ability to grasp complex scientific concepts to a reasonable level (ie. well-informed lay person)
· Ability to plan, prioritise and set goals, and to follow through each piece of work to completion
· Ability to work collaboratively and see the bigger organisational picture
· An understanding of the principles of major gifts fundraising
· Excellent IT skills, including strong working knowledge of Outlook, Word, Excel and Powerpoint
· High levels of emotional intelligence
· Genuine interest in people
· Curious and creative, enjoys investigating and solving problems
· Driven and highly proactive - adept at spotting opportunities and maximizing them
· Feels strongly that dementia research is valuable and vital
· Confident and personable
· Diplomatic and discreet; has integrity
· Belief in the importance of striving for excellence
· Flexible approach, with willingness to undertake occasional evening work
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £32,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 21st September 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Thank you!
We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time, Permanent Basis.
As a Store Manager you will manage the day to day running of our Gerrards Cross Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.
Location: 62 Packhorse Rd, Gerrards Cross, Buckinghamshire, England, SL9 8EF
Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.
Some but not all key responsibilities are:
- Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
- Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
- Implement promotions in the Store as directed by Head Office or your Area Business Manager.
- Maintain a high standard of presentation, both in the windows and the interior of the Store.
- Ensure there is adequate stock available on the shop floor, at all times, on all key lines
- Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
- Create an organised and pleasant working environment for staff and volunteers.
- Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
- Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
- Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
Idea Candidates Must Haves:
- Ability to deliver excellent customer service.
- Experience of managing people
- Ability to liaise and respond to a variety of people from varying backgrounds.
- Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
- Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
- Ability to handle cash and reconcile accurately.
- Proven experience of meeting targets and KPI's.
- Basic IT skills.
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
The client requests no contact from agencies or media sales.
Thank you!
We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time Permanent Basis.
As a Store Manager you will manage the day to day running of our Tonbridge Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.
Location: Unit 10, Angel Walk Shopping Centre, Tonbridge, Kent, TN9 1TJ
Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.
Some but not all key responsibilities are:
- Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
- Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
- Implement promotions in the Store as directed by Head Office or your Area Business Manager.
- Maintain a high standard of presentation, both in the windows and the interior of the Store.
- Ensure there is adequate stock available on the shop floor, at all times, on all key lines
- Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
- Create an organised and pleasant working environment for staff and volunteers.
- Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
- Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
- Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
Idea Candidates Must Haves:
- Ability to deliver excellent customer service.
- Experience of managing people
- Ability to liaise and respond to a variety of people from varying backgrounds.
- Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
- Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
- Ability to handle cash and reconcile accurately.
- Proven experience of meeting targets and KPI's.
- Basic IT skills.
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Thank you!
As the UK’s leading dementia research charity, we’re determined to stop this from becoming a reality. We’re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure.
The Senior Executive Assistant will play a pivotal role in the Chief Executive’s Office, working closely with the Deputy Chief Executive and members of the Senior Leadership Team (SLT) to ensure the smooth and effective execution of strategic, operational, and governance priorities. Acting as a trusted partner and first point of contact, the Senior Executive Assistant will proactively manage high-level administrative functions, facilitate internal and external stakeholder engagement, and contribute to organisation-wide planning and coordination. The role requires a high level of discretion, organisational acumen, and an ability to anticipate the needs of senior leaders in a dynamic and mission-driven environment.
In addition to supporting the Deputy Chief Executive, this role also provides specific project support to the Directors within the Fundraising and Marketing Directorate and contributes to the governance, internal communications, and strategic coordination across Alzheimer’s Research UK (ARUK).
Main duties and responsibilities of the role:
Executive Support
· Serve as the primary point of contact and trusted liaison for the Deputy Chief Executive, managing their calendar, commitments, and priorities with discretion and strategic foresight.
· Proactively coordinate complex diaries, internal and external meetings, and briefings, ensuring effective time management and optimal scheduling across teams and stakeholders.
· Prepare agendas, compile and distribute papers, attend meetings as needed, and record minutes and action points with professionalism and accuracy.
· Manage comprehensive travel arrangements (domestic and international), including bookings, itineraries, visa requirements, and expenses in line with organisational policy.
· Screen incoming correspondence (emails, calls, invitations), handle or redirect enquiries, and ensure timely and appropriate follow-up.
· Provide responsive and high-quality administrative support across the Senior Leadership Team as needed, in coordination with the Executive Support Manager.
Governance, Project and Strategic Support
· Coordinate and manage key organisational meetings including: Monthly Heads meetings across ARUK and Fundraising and Marketing Leadership Team (FMLT) meetings
· Ensure the smooth delivery of these meetings by preparing documentation, recording actions, and driving follow-through with relevant stakeholders.
· Support cross-organisational strategic initiatives, such as ARUK’s Stakeholder Engagement programme and other priority activities led by the Deputy Chief Executive.
· Proactively use ARUK’s CRM system (Salesforce) to support relationship management and strategic engagement by Executive Directors.
· Assist in the planning and delivery of internal communications activities and events that build alignment and engagement across the organisation to include the annual Fundraising and Marketing away day and monthly Fundraising and Marketing meeting.
· Take on discrete projects on behalf of the Deputy Chief Executive
· Work closely with the Executive Support Manager and Head of Governance to support Board and trustee-related activities, including the preparation of papers, coordination of logistics, and accurate record-keeping.
· Help ensure the delivery of effective governance arrangements and contribute to continuous improvement in the support of ARUK’s leadership and oversight functions.
Team and Leadership Contribution
· Act as a senior member of the Executive Support team, sharing best practices and supporting colleagues with guidance, training, and mentoring where appropriate and deputising for the Executive Support Manager where appropriate
· Contribute to process improvement initiatives that increase the efficiency and impact of the Chief Executive’s Office.
· Stay informed of sector developments, best practices in executive support, and opportunities for innovation within the charity’s operations.
What we are looking for:
· Extensive experience providing high-level executive support to senior leaders
· Discretion, integrity, and sound judgement in handling confidential and sensitive information.
· Experience coordinating meetings, travel, and logistics for senior leaders.
· Exceptional organisational and time-management skills, with proven ability to manage complex and competing priorities.
· Strong written and verbal communication skills, with attention to detail and professional presentation.
· Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with CRM systems such as Salesforce.
· Proven ability to build relationships and work collaboratively across teams and with external stakeholders.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £35,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 21st September 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Thank you!
We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries.
The Supporter Care team at Alzheimer’s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Executives handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity.
This role will be known internally as Supporter Care Executive*
Main duties and responsibilities of the role:
Supporter engagement
· Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials.
· Managing email enquiries, either by responding or forwarding as necessary.
· Responding to written enquiries received in the post.
· Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors.
· Recording feedback received by the charity and assisting in the resolution of complaints.
· Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity.
Donation processing, database and general administration
· Processing donations from telephone calls and mailings, acknowledging supporters appropriately.
· In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin.
· Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary.
· Processing and thanking donations relating to regional fundraising and sporting events.
· Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary.
· Opening and batching incoming post.
· Updating team procedures as required.
· Archiving, scanning and filing documents.
What we are looking for:
· Experience of working in a customer facing role.
· Experience of handling queries and complaints.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Engaging and professional telephone manner.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· Professional and hard-working team player.
· Outgoing, enthusiastic and able to remain calm under pressure
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 21st September 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.