Business lead jobs

We are looking for a committed individual with strong experience of working with vulnerable women to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. You’ll need to be caring and professional, passionate about the vision and mission of Ella’s, and able to maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free.

Special conditions
● You will be asked to provide a basic DBS check.
● Due to the nature of this work, this role is for women only.
● The postholder is expected to take part in the out of hours on-call service.
● Ability and willingness to work flexibly, and at other Ella’s locations.

Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.

Job description 
The purpose of this role is to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. The main responsibilities of this role are:

● Provide one-to-one support for safe house residents This includes ensuring that survivors understand their rights and that these are met, coaching survivors to identify and work towards their personal goals, supporting survivors to access appropriate services/treatment providers and ultimately be supported into independence.
● Manage social work students, placements and interns.
● Maintain and develop borough related relationships.

We are looking for a passionate individual who has strong experience of working with vulnerable women, is aligned with the vision and mission of Ella’s and can maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free. The role also offers opportunities to contribute to the direction and vision of Ella’s.

Key tasks
Casework provision
● Provide high quality casework support to residents (housing, financial, legal, mental health, and physical wellbeing support)
● Support survivor empowerment to speak out and self-advocate
● Carry out regular risk assessment with survivors and respond to any safeguarding concerns as per Ella’s’ safeguarding procedures
● Provide day-to-day support and build trusting relationships with the service users
● Be sensitive to the rapidly changing emotional and physical needs of the service users and respond accordingly
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Ensure casenote records are recorded within 24 hours of each service user contact using Ella’s’ case management system
● Assist service users with administrative tasks as required: reaching out to supporting agencies, booking appointments, form-filling, and attending appointments
● Assume an advocacy role during external appointments, if required
● Assist in writing covering letters and support letters to compliment service users’ application forms, advocate for the service user in specific needs, or to keep other organisations updated as required
● Research the requirements for benefit applications and assisting service users to complete (as required)
● Liaise effectively with other agencies involved in the care or support of service users to ensure their needs are sufficiently met
● Manage referrals and new intakes
● Help create survivor led support plans
● Work collaboratively with other accommodation caseworkers
● Encourage and supporting survivors to attend sessions and activities inside and outside of Ella's

Volunteer coordination
● Oversee social work students and/or interns placed within the safe house, with support from the service manager
● Ensure relevant policies and procedures are upheld by self, all volunteers and visitors who come into contact with survivors
● Adhere to and ensure all students and interns have a good knowledge of Ella’s’ casework management forms and recording systems and oversee the consistent use of these
● Provide regular supervision to students and interns Safeguarding, and health and safety
● Work in collaboration with the Safehousee and Facilities Manager
● Ensure all major incidents, accidents, safeguarding concerns or potential hazards are managed, reported and recorded according to Ella’s’ policies and procedures
● Participate in the identification and assessment of risks and implement agreed working procedures to minimise their impact; writing risk assessments as required
● Promote awareness of health and safety amongst service users, including those who use emergency/on call systems, fire prevention and control systems as necessary
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers
● Participate in any relevant Safeguarding training and keep up to date with any changes to Ella’s’ safeguarding policies and procedures

Accommodation and risk management
● Run regular house meetings and house outings for residents
● Support residents with housing benefit and service charges
● Manage all paperwork in the premises, processing any personal data in accordance with Ella’s’ Data Protection Policy and procedures
● Handle emergency situations calmly and professionally
● Ensure all safety and security procedures are followed to keep self and others safe
● Maintain a safe and secure working environment
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers

Other/general duties
● Develop strategic partnerships with local agencies working within the Violence Against Women and Girls sector and other local organisations or businesses that could enrich the work of Ella’s
● Take part in the out of hours on-call service
● Attend any training required for the role, keeping up to date with any developments and changes within the sector
● Represent the work at Ella’s with integrity at all times
● Adhere to all of Ella's policies and procedures at all times
● Be an active member of the organisation, attending any team meetings that are required and contribute to Ella's’ strategic goals and input into its direction of growth
● Attend monthly supervision with the service manager and keep in regular contact
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Support Ella’s’ fundraising and external communications by assisting with the gathering of stories, data and so on
● Complete any other duties as directed by the service manager which are within the scope of the role

See attachments for Person Specification and how to apply

We're looking for an organised, confident and resilient Senior Contact Centre Officer to join our Costumer Service Team located at our Head Office in Islington.

£28,500.00 - £29,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
* To receive enquiries in all formats and be the first point of contact to resolve or action/escalate accordingly.
* Support the Customer Contact Centre Service Lead in creating a "first time resolution" team culture when handling enquiries, requests and complaints; linking customers with relevant departments, duty staff and undertaking the necessary administration and monitoring.
* First time resolution of informal complaints and transfer formal complaints relating to reactive repairs in accordance with Look Ahead's policy and procedure to the Senior Complaints and Feedback Officer
* To provide details on Look Ahead's Support function for customers or external agencies to include Support Worker or scheme contact details and referral process.
* Receive and action maintenance requests for owned, managed or leased properties to include responsive repairs, void/empty property repairs, insurance, rechargeable, planned, cyclical and servicing works. Monitoring the progress of works orders to including updating, varying, and completing work orders
* Ensure repairs and voids process are updated on CX housing management system at each stage accurately and efficiently.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Approachable and open behaviour. Works as part of a group or team.
* A strong approach and commitment to providing an excellent customer service.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Demonstrates significant confidence and high levels of self-esteem.
* Is respectful, articulate, and sensitive in style of communication, remaining tactful and diplomatic when dealing with difficult situations, able to maintain confidentiality.

What you'll bring:

Essential:
* Supervisory experience including inducting and training other team members.
* Ability to manage and support others with complex cases and enquiries.
* Natural problem solver and self-motivated.
* Understanding of resource management including forward planning, business continuity and rota management

Desirable:
* Knowledge of the housing / repairs and maintenance sector

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds

Pleasee full job decription on our Website

Join Our Team!

This is a great role for someone looking to join the charity sector. You will work as part of our Supporter Care team to provide excellent customer care, and engage, involve and inspire all supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2026 will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

The Supporter Care Team are looking to hire two Supporter Care Assistant posts who’ll provide excellent customer care; engaging, involving and inspiring all supporters of Crohn’s and Colitis UK through building excellent relationships via a variety of communication channels. The role will involve dealing with donations, ensuring that our records are kept updated on our database, running reports, and undertaking general admin duties.

About You

You’ll have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner. You'll need strong written and verbal communication skills to write engaging and inspiring content and messaging, you'll also be skilled at listening and responding to queries appropriately and be comfortable and effective at managing challenging situations.

You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required. 

Experience of Microsoft office is essential, as well as excellent administration skills and high levels of accuracy and attention to detail.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

JOB OPPORTUNITY

Sessional Farm Education Assistant

Based at Oasis Southampton City Farm, Green Lane, Southampton SO16 9FQ

Hours: Flexible

Contract: Sessional

Hourly Rate: £12.73 per hour

Oasis Southampton City Farm is a community focused registered charity working in Southampton. We provide a range of supportive, wellbeing boosting, and nature-based activities for our communities, which include young people and adult learners with disabilities.

We are looking for sessional farm assistants who will support the Farm Lead in delivering the vision for the farm by supporting the delivery of the farm’s variety of activities, including:

 · To deliver youth activities on the farm, supporting young people to help care for the animals

· To deliver birthday parties on weekends to groups of up to 30,

· To deliver animal experiences, giving families the opportunity to meet and greet our rescued and rehomed animals

· To support our adult day service with caring for our animals

· To support with the animal cleaning and feeding rota, alongside groups or individuals.

· To support with the running of our café, which runs on the weekends. Working alongside our youth volunteers to serve refreshments and food.

The successful applicant will need to demonstrate:

· Relevant qualifications and experience in animal management/public sector

· Relevant qualifications and experience in youth work, teaching, or community based projects

· The flexibility to work across the week, including some weekends.

· Excellent verbal communication skills

· Proven ability to work alongside others in projects that work with the public.

· Punctuality, reliability, and honesty.

· Ability to always evidence the Oasis ethos and values.

This is a unique opportunity for a friendly, hardworking and driven individual, who is looking to make a difference in a growing and community focused field of work. In return we offer:

· Flexible working practices which encourage innovation and fresh ideas.

· A supportive network and friendly team in a motivating working environment.

If you are interested, please send your CV and Supporting Statement   In your supporting statement please address these questions:

1. Expand on your CV to explain how your skills and experience meets the Job Description.  Give specific examples.

2. What personal attributes does a person need to do well in this role? 

3. How do you see the Oasis ethos and 9 Habits being displayed in this role?

Applications will be looked at on a rolling basis with an invite to interview and a trial session.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. 

Applicants must be able to prove their right to work in the UK. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

About the role

The HR Assistant is a generalist role working across recruitment, learning & development, payroll, ER casework, employee engagement and project work. You will support the HR team to deliver an effective, compliant and customer focused people service. You will have strong administrative experience with excellent attention to detail, and experience supporting recruitment processes and procedures. The ability to work with confidentiality and discretion is essention.

As part of your development we will support you in achieving CIPD Level 3 or 5 including paid time off for study leave. 

About Alexandra Palace

Affectionately known as 'The People's Palace', Ally Pally is one of London's most iconic destinations. For over 150 years it has stood as a beacon of creativity and culture- home to world-first innovations, unforgettable entertainment and open access to green space across 196 acres of parkland in North London.

In return for your hard work we of offer:

• Generous annual leave - 28 days including 4 Christmas closure days + bank holidays
• Opportunity to apply for free event tickets
• Summer and Winter social parties
• Discounts across our on-site catering units
• Access to free and confidential Employee Assistance Programme + more

Key duties and responsibilities

1. Coordinate end to end recruitment leading  the process from advert through to formal offer stage
2. Assist with monthly payroll processing 
3. Support managers with staff induction programme and appraisal process
4. Assist with the organisation and delivery of learning and development programmes and training opportunities
5. Provide admin support with ER casework
6. Promote staff engagement by communicating staff updates, social opportunities, and ad hoc announcements
7. Support with project work 
8. Develop knowledge of HR systems to help trouble shoot coomon queries from staff

This is not an exhaustive list, please see the JOB PACK for further details

Essential

• CIPD level 3 Foundation certificate or equivalent work experience
• Administrative experience preferably gained within a HR team
• Experience supporting recruitment processes and procedures
• Interest in general HR function
• Customer focused
• Highly organised with the ability to work to deadlines
• Ability to work with confidentiality and discretion

About the Role:

This is an exciting opportunity to join the Refugee and Migrant Centre, a well-established and award-winning charity dedicated to supporting refugees, asylum seekers, and vulnerable migrants. Our mission is to break down barriers to integration and empower individuals to achieve equal citizenship through holistic support services.

As a Data Analyst you will play a key role in strengthening our evidence base and improving service delivery through robust data analysis and reporting. Your insights will directly inform strategic decisions, support funding bids, and help shape services that improve lives. You will work closely with operational teams to collect, cleanse, and interpret data that enhances our understanding of beneficiary needs and outcomes. This role is a chance to use your skills to make a lasting social impact.

Main Tasks and Responsibilities:

Data Management and Analysis

· Collect, cleanse, and validate data from multiple sources, conducting regular checks to identify and resolve gaps or inconsistencies

· Maintain and improve internal databases to ensure data accuracy and consistency

· Analyse quantitative and qualitative data to identify trends, patterns, and areas for improvement

· Contribute to the design and implementation of data collection processes for new projects

· Identify inefficiencies and compare service delivery against targets to support continuous improvement

· Supplement internal data with external sources for deeper insights

· Drive innovation by exploring new tools and automating reporting systems that improve efficiency and transparency

Reporting and Insight

· Prepare regular funder and management reports, including mixed-methods analysis

· Translate data into accessible insights for non-technical audiences.

· Support the Impact and Evaluation Manager in preparing for strategic planning

· Explore and assist with building a bespoke, automated social value tool

· Produce regular reports and automated dashboards for internal and external stakeholders

· Support the development of outcome frameworks and impact measurement tools

Collaboration and Support

· Work closely with caseworkers and project leads to ensure accurate and timely data entry

· Collaborate with external partners on joint data initiatives and shared reporting

· Establish monitoring for social policy data and provide insights to support partnership work and influence policy

· Promote a culture of data driven, evidence-based practice

·      Provide training and guidance to staff on data collection and reporting requirements and build capacity across teams by supporting data literacy and embedding data into everyday decision-making

Systems and Tools

· Use Microsoft Excel and other relevant tools to manage and visualise data

· Explore, source and support the integration of new digital tools and platforms to improve data workflows

· Ensure compliance with data protection regulations and internal policies

Training

· Participate in relevant training and professional development opportunities to stay informed about sector trends and enhance personal skills

· Stay up to date with legal and policy changes relevant to the sector

· Keep accurate records of training attended and share learning with colleagues

· There is scope to further develop expertise in impact measurement, evaluation methodologies, and other monitoring skills as desired

Person Specification

Essential:

· Experience working with large datasets and producing analytical reports

· Strong proficiency in Microsoft Excel and data visualisation tools (e.g. Power BI)

· Understanding of data protection and confidentiality principles

· Excellent attention to detail, organisation, and time management

· Strong written and verbal communication skills, with the ability to explain technical information clearly to non-specialist audiences

· Proven ability to manage multiple deadlines and competing priorities within a multi-disciplinary team

· Experience in data research and using insights from a variety of external sources, such as government data, to support analysis

· Awareness of the opportunities and risks of using AI and data-driven technologies in the charity sector

· Commitment to RMC’s values of empowerment, inclusion, quality, and collaboration

Desirable:

· Experience in the charity or public sector, particularly with refugee and migrant communities

· Familiarity with case management systems and platforms

· Knowledge of impact measurement frameworks and evaluation methodologies

· Experience supporting training or capacity-building in data literacy

· Ability to work with qualitative data and contribute to mixed-methods research

· Understanding of social value and how it applies to service delivery and evaluation

· Awareness of the challenges and barriers faced by refugees and migrants in the UK

Flexibility 

In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. This could include data, administrative and/or project support to other cross-organisational departments. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Responsible to: People Services Manager
Location: Home-based, occasional travel may be required.
Grade & Salary: Grade C, £28,148 - £32,519 per annum, depending upon experience, plus 8% employer pension contribution
Duration: Permanent established role
Hours: Full time (37 hours per week)

Job Purpose:

The postholder administers all day-to-day activities within People Services and is responsible for the accurate, timely administration of all people-related data throughout the employee lifecycle from recruitment to retirement. Committed to business process improvement, the post-holder operates within strict confidentiality and compliance boundaries. The People Services Officer role models organisational values and behaviours, providing technical advice to colleagues when required and supporting the People Services Manager across all areas of the team’s work.

Main responsibilities:

• People administration and record keeping
• Always ensure fully compliant employee records, updating as required.
• Process all monthly changes (starters, leavers, contractual changes) accurately and meeting payroll deadlines.
• Bring a focus to gathering diversity data, so that insight and appropriate action and support is possible.
• Maintain and explain annual leave, providing reports as necessary for line managers.
• Ensure that employee files are updated with all relevant correspondence and maintained in line with GDPR, with archiving and data erasure in line with BC’s policy.
• Support the CEO Office and People Services Manager with the annual pay review administration.
• Continuously improve data management processes to enable clear and accurate reporting.
• Support Finance and Payroll with audit requests, meeting reporting deadlines.

Recruitment and selection, onboarding, and induction

• Manage the sourcing and advertising of new roles, once approved for recruitment.
• Support the procurement and management of external recruitment partners and internal assessment panels
• Liaise between candidates and hiring managers, setting up panels and ensuring selection process is effective and candidate friendly.
• Ensure that any reasonable adjustments requested during recruitment are implemented appropriately.
• Support hiring managers with induction and onboarding.
• Support BC induction programmes, providing information and presenting on People Services topics.
• Support on VISA and immigration and DBS checking as required.
• Run the Buddy Scheme for BC.

HR Information and Data Management and Reporting

• Maintain accurate employee data within the HRIS (Breathe), record and update.
• Provide regular standard reporting on key performance metrics for the organisation. (e.g. staff turnover, sickness absence, PDR completion rates, FTE, and headcount.)
• Provide people data for funding bids as required.
• Liaise with the HRIS provider for all system upgrades and maintenance, scheduling and testing new releases appropriately.
• Participate in HRIS provider network discussions to ensure that BC is maximising understanding of the system and services provided.

Learning and development

• Support all aspects of learning and development within the organisation, including diary management, registration, and monitoring.
• Review and improve content for People Services training materials.
• Maintain and report on records relating to compliance / mandatory training.
• Deliver introductory training in areas of expertise, for example recruitment, sickness absence management and contract changes.
• Act as first point of contact for external training partners and e-learning provider, directing and escalating queries as needed.

• Employee relations, engagement, and wellbeing.
  
• Update and format organisational policies under the guidance of the People Services Manager.
• Support with the implementation of the annual staff survey.
• Update and maintain the People Services SharePoint site, bringing accuracy and clarity to the content.
• Support on the administration of benefits schemes (e.g. cycle to work scheme).
• Support on people-related events, such as EDI celebrations and recognition awards (as relevant), ensuring inclusivity and efficient organisation.
• Know when to escalate confidential situations to protect individuals and BC.
• Source and support wellbeing activity that meets BC’s and individuals’ needs, including the Employee Assistance Programme.
• Commission Occupational Health reports as required.
• Provide first-line advice to managers on day-to-day people queries, such as sickness absence.

Project work

Undertake projects for People Services that enable continuous improvement of the services and function and self-development in the role.
Contribute to organisation-wide projects from time to time, bringing People expertise to the project team.

General:

• Promote BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role and leading by example.
• Undertake all duties in compliance with BC policies, processes and code of conduct, role modelling inclusive behaviour to enable a diverse workforce.
• Be cost conscious and respectful of funders’ money. Make good financial decisions to minimise cost and maximise impact by the charity.
• Commit to personal and professional development and learning through the Performance and Development Review process and one-to-one meetings with your line manager.
• Exhibit empathy with the mission and vision of BC, being a good external ambassador for the organisation.

Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
Closing date: Monday, 1 December 2025 at 23:59.
Interviews will be held on either Tuesday 16th or Wednesday 17th December 2025.

As our People Services Officer, you’ll help make Butterfly Conservation a great place to work by delivering efficient, friendly, and accurate People Services support across every stage of the employee journey. From recruitment and onboarding to data management and wellbeing initiatives, you’ll play a vital role in supporting our people so they can focus on saving butterflies, moths, and the natural environment.

We’re looking for an experienced, super organised, enthusiastic, process-driven, and compassionate team player who enjoys helping others and improving how things work. You’ll bring strong attention to detail, great communication skills, and a passion for supporting people and our conservation mission.

REF-225 092

CHANGING ATTITUDES • TRANSFORMING LIVES • CREATING SECOND CHANCES

THE CLINK CHARITY - Director of Finance and Resources

Salary: £70,000–£80,000 (dependent on experience)
Contract: Permanent
Working Pattern: Full-time; 39 hours per week
Location: Herne Hill Head Office, London (4 days per week in the office)
Closing Date: Friday 12 December 2025

ABOUT THE CLINK CHARITY

The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation and support. We deliver hospitality and horticulture training behind prison walls and in the community, creating an environment where students gain skills, confidence and qualifications to rebuild their lives.

We have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications across hospitality and food courses.

A unique part of The Clink is our post-release support and mentoring programme, supporting individuals with health and mental health needs, housing, employment, family connections and friendships.

The charity operates a fine-dining restaurant inside HMP Brixton, training kitchens across the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.

Clink Events is our social enterprise catering business, with food produced by women in HMP Downview and an additional kitchen in Herne Hill. Alumni provide front-of-house service at major London venues including the Guildhall, Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink served 36,000 people.

More information is available on our website and social media channels.

DUTIES AND RESPONSIBILITIES

 General Responsibilities

• Overall responsibility for financial management, including strategic planning, reporting, budgeting, systems and controls.
• Responsibility for IT, HR, premises, lettings and administration.
• Active member of the senior leadership team, working with colleagues and the Board of Trustees.
• Promote the Charity’s ethos and support charity initiatives and policies.

Financial Responsibilities

• Develop and implement the financial strategy and conduct financial modelling for strategic decision-making.
• Lead all financial procedures and reporting, including monthly budget monitoring, management accounts and annual accounts.
• Maintain financial controls, standards and systems.
• Prepare and maintain budgets, financial plans and forecasts.
• Provide information for financial returns, bids and grant claims.
• Maintain the Asset Register and Risk Register.
• Negotiate, manage and monitor tenders, contracts, licences and service agreements.
• Act as cost centre manager for designated budget areas.
• Advise staff on financial matters.
• Manage key charity resources such as printers, transport and other significant assets.

HR Responsibilities

• In liaison with HR Managed Services (Solution22), oversee an effective HR function covering recruitment, induction, training, payroll, pensions, performance, retention and wellbeing.
• Ensure the CEO and leadership team have access to HR advice and data.
• Oversee policies and procedures and ensure the Handbook is updated in line with legislation.

Premises Management

• Lead responsibility for the Head Office site, including maintenance and development.
• Report to the CEO and Trustees on premises issues and recommend repairs or capital works.
• Liaise with contractors regarding building maintenance.
• Monitor energy consumption and implement savings.
• Prepare an annual maintenance plan and capital work forecasts.
• Manage income from facility lettings and other revenue sources.
• Manage the premises budget and ensure value for money.

Health and Safety

• Act as Health and Safety Officer and ensure compliance with all legislation and procedures.
• Prepare and update the emergency plan and risk analysis.
• Conduct regular health and safety risk assessments.
• Ensure First Aid requirements are met and logs maintained.
• Arrange health and safety training.

IT Support

• Manage the IT Services contract with Computerlink.
• Ensure IT systems and devices are well maintained.
• Plan and oversee IT projects and updates.
• Ensure e-safety and GDPR compliance.
• Ensure systems are protected against cyber-attacks.
• Ensure all necessary IT licences are in place.

Risk Management and Data Protection

• Maintain risk management procedures and disaster recovery plans.
• Monitor risk policies to minimise organisational risk.
• Maintain and update the operational Risk Register.
• Oversee insurance arrangements.
• Liaise with the Data Protection Officer and ensure compliance with data protection and FOI policies.
• Ensure staff receive data protection training and respond to subject access and FOI requests.

Other Duties

• Follow safeguarding and child protection policies.
• Maintain confidentiality of records and information.
• Participate in training and maintain professional development.
• Induct and train new staff as required.
• Collaborate with colleagues across the organisation.
• Comply with Equal Opportunities policies.
• Support whole-charity initiatives and events.
• Attend Trustee Board and Committee meetings when required.

Line Management

• Finance Manager and Accounts Officer.
• Relevant contractors (IT, HR, cleaning).

Duties may vary at the reasonable discretion of the CEO.

The Clink Charity is committed to safeguarding and promoting the welfare of children and young people. An enhanced criminal record check is required before appointment.

HOW TO APPLY

To apply, by sending your CV.  We will then request a supporting statement (maximum of 2 slides A4) via our HR Managed Services Team at Solution22.

In your supporting statement, address the criteria in the person specification and provide evidence of how you meet them.

Closing date: Friday 12 December 2025.

 Interview Dates:

• First stage: week commencing 5 January 2026
• Second stage: week commencing 12 January 2026

Only shortlisted candidates will be contacted. If you do not hear within two weeks of the closing date, your application was unsuccessful.

If you would like an informal discussion about the role, calls with Chief Executive Donna Marie Edmonds can be arranged.

APPOINTMENT PROCESS

After the closing date, the recruiting manager and panel will shortlist applicants who meet the essential criteria. Late applications are not considered.

Interview

Shortlisted candidates will attend a selection process conducted by a panel of two or more. Any additional requirements (tests, presentations) will be communicated in advance.

Interview Outcome

Candidates will be informed verbally or in writing. The successful candidate will receive a written offer. Unsuccessful candidates may request feedback.

References

Successful applicants must supply two referees. References will only be contacted with permission after a conditional offer has been made.

Offers of employment are subject to satisfactory references, right-to-work verification, qualification checks (where applicable) and a DBS check (where required).

Personal Information

Personal data will be used only for recruitment purposes. See our website Privacy Notice for details.

EQUALITY, DIVERSITY AND INCLUSION (EDI)

We welcome applicants from all backgrounds and particularly encourage applications from disabled people, LGBTQIA+ individuals, Black, Asian and Minority Ethnic applicants, and those experiencing marginalisation.

ACCESSIBLE RECRUITMENT

If you have a disability or specific needs and require adjustments at any stage of the process, please let us know in your application.

£28,000 - £30,450 per year

Permanent, full-time (37.5 hours per week) or part-time (minimum 3 days, 22.5 hours)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We have an exciting opportunity for a motivated Fundraising professional to join our Individual Giving Team, focussing on our mid value programme and assisting with the production and development of campaigns aimed specifically for this audience.

Direct Marketing plays an important role in the organisation’s fundraising and overall corporate strategy, and we have seen a fantastic growth in our mid-value programme to date. We’re looking for a confident and proactive fundraiser to take responsibility for the delivery and development of this audience and further shape the programme.  

As a Direct Marketing Executive, you’ll use a range of channel content to reach and meet the needs of your audience and tailor your approach based on audience insight. 

You’ll deliver timely, targeted, relevant communications to warm mid value audience, to engage them wider with the work of Prostate Cancer UK with the overall aim to increase their life-time value.

With internal and external stakeholders, you’ll project manage direct marketing campaigns in the form of seasonal appeals, email updates, and occasional stewardship events. You’ll consistently review KPIs and make evidence-based choices to help assist with growing the programme and delivering our overall financial target.

What we want from you

We’re looking for a Direct Marketing Executive who has excellent knowledge and experience of working in a fundraising environment is vital, you’ll also be able to demonstrate your knowledge and/or experience of stewarding donors by understanding the importance of meeting their needs.

You’ll possess first class communication skills; a strong team ethic and you will be at ease working with key internal and external stakeholders at all levels. The ability to manage expenditure budgets and projects is also essential, along with proven knowledge of data protection and sector compliance. Knowledge of direct marketing and fundraising law would be advantageous as well as philanthropy experience.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 23rd November 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 1st December 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

We’re looking for an empathetic and skilled Facilitating Trainer to join our Lived Experience Training team, supporting autistic trainers and trainers with learning disabilities to co-deliver the Oliver McGowan Tier 2 Training.

This nationally recognised programme helps professionals in health and social care better understand and meet the needs of autistic people and people with learning disabilities. You’ll play a key role in ensuring that trainers with lived experience are supported, empowered, and able to deliver engaging, high-quality training sessions.

We actively welcome applicants from all backgrounds and identities, particularly those with lived experience of autism, learning disability, or neurodivergence, and from groups currently underrepresented in our workforce.

You will:

• Support co-trainers with lived experience to prepare for and deliver Oliver McGowan Tier 2 sessions
• Provide practical support around travel, accessibility and session preparation
• Ensure that training venues and materials are adjusted to meet trainers’ individual needs
• Work collaboratively with the wider Lived Experience Training team to manage session registers, feedback and administration
• Promote inclusion, respect and empowerment in every training interaction

We’re looking for someone who can demonstrate:

• Understanding of the barriers faced by autistic people and people with learning disabilities, and a commitment to inclusion
• Experience delivering face-to-face training, ideally in health, social care or education settings
• Strong communication and organisational skills, with a collaborative approach
• The ability to balance supporting co-trainers’ needs with those of learners
• Confidence managing practical arrangements and adapting to varied situations

We’re a flexible, supportive employer. We’re happy to discuss any access needs, working pattern requests or adjustments that would help you thrive in this role.

Why join us?

Impact Initiatives is a Brighton-based charity with a strong reputation for supporting people of all ages and abilities across Sussex. Our Lived Experience Training project empowers autistic trainers and trainers with learning disabilities to influence change and build professional confidence.

You’ll join a welcoming, values-led team dedicated to inclusion, development, and the power of lived experience to make a difference.

Closing date: 9:00am, Monday 8 December 2025
Interviews: Week beginning 15 December 2025

This post is exempt from the Rehabilitation of Offenders Act (1974) and the successful applicant may be subject to a DBS check.

SENIOR HR ADVISOR – GENERALIST STAND ALONE ROLE

We are looking for a dedicated and experienced Senior HR Advisor to join our team starting, ideally, from early December 2025. This is a fantastic opportunity for an experienced HR generalist, transitioning to managing an HR standalone function. This is permanent full-time role based in Old Street – London, with occasional travel to our Bristol office.

You will be involved in the whole employee lifecycle, from when candidates apply for a job to when staff leave the organisation. You will also help provide training and development opportunities for employees, and guidance around issues such as performance, career progression, and managing disciplinary issues where they arise.

You will have the opportunity to significantly contribute to the ongoing development of the HR function at Deighton Pierce Glynn (DPG).  The role supports all aspects of HR, including recruitment & development, diversity & inclusion support, promoting positive employee relations and employee wellbeing, salary and benefits; all aspects of HR administration, and maintaining/upgrading the HR System and HR processes to fully utilise automation where it makes sense.  The role will also involve ensuring relevant HR policies and procedures are understood and followed. You will have the opportunity collaborate with the DPG team and the Senior HR Consultant to evolve the HR function, at DPG.  You will also have the chance to undertake HR initiatives that help deliver the DPG People and Culture objectives.

You will have the ability to truly grow and continuously develop within the role as you will be the main HR contact for all HR matters, with support from the Managing Partner, Practice Manager and HR Consultant.

Requirements:

• At least 2 years’ experience as HR Advisor or equivalent, in a generalist role.
• A desire to continue developing your HR experience and growing your career in this area.
• Ideally level 5 CIPD qualified with a desire to continue to professionally develop.
• Able to demonstrate professionalism, discretion and confidentiality at all times.
• Work style is consultative and actively listens to understand differing perspectives and problem solve.
• Strong emotional intelligence, relationship building skills and a genuine desire to help ‘make a difference’ in terms of helping the team to be successful through a fair and consistent approach to developing HR practices that support their growth, motivation and wellbeing.
• Strong organisational skills and attention to detail.
• A proven track record of refining HR processes and ideas of how to implement AI into HR operations, with strong skills in Excel, Word, and PowerPoint.
• Ability to work at pace and multitask in a productive, delivery focused, empathetic and self-motivated way.
• There is no requirement to already have experience of working for a law firm, however we are looking for someone with a keen interest in working for a law firm with a strong ethos of ‘using the law for good’ and promoting civil rights.

DPG’s work is widely recognised and admired for our client focused approach and high-profile litigation assisting the vulnerable. This is a great opportunity to join our top ranked legal team.

We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best service to our clients. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation.  We particularly welcome applicants from a minoritized background to apply for this role.

How to apply

To apply, please send your CV and a cover letter through our website, outlining why you feel you are a great candidate for this role.  Please quote job reference 2025/16/LONHR in the subject line of your email 

Closing date:  9.30am 4th December 2025

Applications received after this time cannot be considered.

Interviews: Suitable candidates will be invited to attend a skills test and interview in the week commencing 8th December 2025

Founded in 1823 by Samuel Codner as a mission to support English-speaking people in Newfoundland, the Intercontinental Church Society (ICS) has grown into a dynamic Anglican mission agency. For over two centuries, ICS has supported evangelism, church planting and chaplaincy across the globe, particularly among English-speaking people living, working or travelling outside their home countries.

With over 1.5 billion English speakers worldwide our mission is global, reflected by our chaplaincy congregations which are richly multinational.

We currently have 48 Mission Partners in 17 countries over 4 continents.

Our foundations are strong. We are financially stable, spiritually vibrant with a highly engaged Council and committed team.

We feel that the time is ripe to pursue growth. This is a watershed moment.

Under The Reverend Canon Richard Bromley’s leadership, as Mission Director, our governance, relationship with the Diocese of Europe and our partnership with our chaplaincies have been greatly strengthened.

In this season we are launching a new 10-year vision to plant 50 English-speaking Anglican churches in major cities and towns across Europe, to proclaim the gospel in culturally relevant ways, foster collaboration with other denominations and congregations, and become catalysts for further church plants.

We are now seeking to appoint a dynamic Mission Director as Richard’s successor.

This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian.

You will be a Christian with a vibrant evangelical faith embracing a generous orthodoxy, with a breadth of senior strategic leadership experience in a cross-cultural Christian mission setting, pastoral and relationship building skills and compassion and wisdom to navigate the opportunities and challenges of the season ahead. You will also be passionate about our vision to reach people for Christ.

You will support on the delivery of projects focused on ensuring our volunteers receive an exemplar end-to-end volunteer journey, volunteers will feel welcomed and go on to talk positively about volunteering. No matter who or where they are or what they do, your work will ensure people find meaningful opportunities and continue to support our work.

You will facilitate the recruitment, training, induction, support and ongoing development of volunteers and support colleagues to manage their volunteers. You will use your excellent interpersonal skills and creativity to inspire volunteers across the charity, while ensuring that we uphold the highest standards in volunteer management.

Key Accountabilities:

• Support the safe recruitment, induction, support and ongoing development of volunteers across the charity, carrying out references and DBS checks.
• Manage Missing People’s Volunteer Management System, ensuring all records are accurate and up to date.
• Support staff in the management of their volunteers, including providing problem solving advice and support in performance issues.
• Recognise and report any safeguarding concerns

About you

You must have the right to work in the UK. The person specification in the job description provides full details of what we are looking for, and this includes:

Experience

• Experience of recruiting, inducting and managing volunteers;
• Experience of successfully engaging with volunteers who are based remotely.
• Experience using Volunteer Management Systems e.g. Volunteero.

Abilities, Skills and Knowledge

• Excellent inter-personal skills and the ability to support new projects and initiatives, working collaboratively with colleagues;
• Ability to support others to implement effective volunteer management processes, e.g. recruitment, selection and volunteer support;
• Confident IT skills, particularly with Microsoft Office packages;
• Excellent time management and organisational skills, including keeping accurate and comprehensive records;
• Sound knowledge of volunteering good practice.

About Missing People

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.

Please find attached a detailed job description and person specification, a letter to applicants from the line manager, and a summary of Missing People's Achievements 2024.

Closing date: 23:59 on 30 November 2025. We reserve the right to close the advert early if we have sufficient interest.
Interviews: 8 December 2025
Start: January 2026.

Please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role.

Location: Mortlake
Contract Type: Permanent
Hours: 35 per week, some out of office hours work will be required
Salary: £29,000 per annum
Benefits: Missing People offers the below benefits: • 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service*• Company pension contribution• Life insurance (3 x salary)*• Employee Assistance Programme (EAP) including 24/7 support helpline• Interest-free Season Ticket Loans*• Additional maternity pay and leave*•Additional paternity pay*• Additional sick pay* *available after probation period passed

You may also have experience in the following: Volunteer Management, Volunteer Coordinator, Charity, Charities, Volunteer Programme Lead, Volunteering, Volunteering Officer, Volunteering Coordinator, Volunteer Engagement, Voluntary Sector etc.

REF-224 945

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Our Young People & Families (YP&F) Operational Hub delivers a wide range of integrated support services designed to help resolve complex difficulties experienced by young people and their families/carers.

Support is provided to people who find themselves in a range of circumstances; they may be missing from home or have emotional, housing or substance misuse issues. We also support families where parents/carers are experiencing domestic abuse, substance misuse, emotional issues, youth violence, exploitation, homelessness or unemployment. Whatever the situation, we work alongside young people and their carers to find a way of stabilising their lives.

Redthread is one of our services delivered as part of the Young People and Families Hub within Catch22. 

Job Description

Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments.

Our experienced, specialist youth workers engage with and support young people, aiming to reduce serious youth violence. We often meet young people at a moment of change and work with them to find a positive way forward.

We provide long-term, holistic support. We consider every aspect of a young person’s life and build support around them.

The Youth Violence Intervention Practitioner role is to be part of the youth work team within Redthread with a primary focus on youth violence interventions in a health care setting. In this role you will be part of the Youth Violence Intervention Programme team in Birmingham. You will be based within two hospitals: Queen Elizabeth Hospital Birmingham and Heartlands Hospital. You will support young people aged, 11-25 years old, who present to hospital following an incident of violence of for whom them there are concerns around exploitation or extra-familial farm. You will work with the young person in the hospital as well as supporting them post discharge to ensure they have the support in place that they need and want. 

Main responsibilities include:

• Holding a caseload of young people and support them in a range of settings and support their personal, emotional, educational and health and social development through all interactions 
• Work within a multi-disciplinary team to safeguarding young people 
• Ensure young people's details and case records are kept up to date on our case management system
• Support the delivery of training to clinicians

Key Skills and Qualifications are: 

• Significant professional experience of working with vulnerable young people in a range of activities and settings
• Experience of working as an effective team member
• Experience of working within a multi-disciplinary team
• Experience of working autonomously
• A thorough knowledge and understanding of the physical, social and emotional developmental needs of young people
• Understanding of the issues faced by young people living in inner city areas
• An awareness of child protection and safeguarding issues and knowledge of current best practice within the youth work sector
• A knowledge of best practice in case recording

Additional information

Contract: Permanent

Hours & work pattern: Full time, 37 hours per week including regular weekend and evening working. Week day shifts cover 9am - 9pm, with one late shift a week from 1pm - 9pm.  Weekend shift is 9am -5pm. 

Salary: £26,302

Location: Queen Elizabeth Hospital and Heartlands Hospital, Birmingham 

Closing date: Applications for this role will close on Wednesday, 26th November. If we receive a high number of applications, applications may be closed sooner than this date. We suggest applying as soon as possible. 

Interviews: An online first round interview will be held on Friday, 5th December. 

Screening: Successful admission to post subject to enhanced DBS check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.

To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.

AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process.