Business Manager Jobs in London, Greater London
The Guest Experience teams sit within National Gallery Global, the commercial arm of the National Gallery, and is dedicated to presenting, refining and delivering world-class experiences and services to all onsite visitors, guests, and stakeholders. The Head of Hosted Guest Experience will play a pivotal role in leading the Guest Experience teams to deliver a seamless guest journey to our visitors, building guest loyalty, revenue and engagement, and exceeding expectations in all commercial touchpoints.
This role will lead NGG teams in delivering exceptional front-of-house services to enhance guest loyalty, revenue, and return visitation, while forstering collaboration with internal stakeholders to develop a unified approach to guest engagement.
If you are passionate about delivering exceptional guest experiences and meet the requirements outlined in the job description, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Senior CRM Database Officer
Mencap have a fantastic opportunity in the CRM Database team. We are looking for a Senior CRM Database Officer to work on BAU data process improvements, complex SQL selections, data imports and CRM training. Mencap are seeking a highly skilled database professional who wants to join a vibrant and dynamic team that is passionate about making the UK the best place to live for people with a learning disability. This is an exciting time to join the team, as Mencap are currently in the early stages of a CRM Migration project, to transition from alms NET to Salesforce.
As the Senior CRM Database Officer, you will combine your strong CRM technical and analytical skills with excellent communication skills to ensure that all our internal & external stakeholders are presented with accurate, accessible data. You will work within the Fundraising Operations team (FrOps) providing quality CRM data related support and advice to Fundraising CRM users in line with team service levels and performance targets. In this role, you will identify, implement and write up process improvements; develop & deliver complex data campaign mailing selections & analytics to Fundraising CRM system users for direct marketing purposes; provide support and cover for data import processes and deliver training and procedure guides. You will also maintain and develop our CRM data systems, ensuring our data accuracy & integrity meets all Fundraising compliance standards.
This is a permanent full-time role. We offer flexible working with at least one day per week (Tuesday) based in our London office near Aldgate East, Aldgate and Liverpool Street stations.
At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
Does the following sound like you?
· Experience in working on data projects, including re-designing and making improvements to complex data processes.
· Strong experience in writing and updating procedure guides.
· Experience in delivering CRM training.
· Ability to interrogate data using SQL and Excel Power Queries.
· Ability to set up and run complex data selections and reporting.
· Clear understanding of various data import processes.
· Proactive, problem solver with a can-do attitude.
· Analytical mindset, with strong attention to detail.
· Excellent communication and interpersonal skills, with ability to support multiple Fundraising teams and manage conflicting priorities and deadlines.
· Strong numeracy and data manipulation skills.
· Experience administering Charity based CRM Systems, such as alms NET and Salesforce Sales & Marketing Cloud.
· Proficiency in MS Office applications.
· Good understanding of GDPR.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
· Interest free season ticket loans
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras.
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
· Quarterly award scheme and recognition at every 5 years through our YouRock program
· Access to award winning training and development
T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
· campaigning for the changes that people with a learning disability want
King’s College London offers an intellectually stimulating environment, where staff are dedicated to the advancement of knowledge and learning in the service of society. We are a multi-faculty institution, providing high-quality research, education and innovation across the social sciences, humanities, health, law, dentistry, and sciences. As a member of the Russell Group, we are committed to maintaining the highest standards in research and education.
The Finance, Procurement, Strategic Planning and Analytics directorate, led by the Chief Financial Officer / VP (Finance), comprises c.150 roles located across our campuses in central London. The Finance department of c.100 roles provides various accounting, assurance, advisory, decision support and financial processing functions for the whole university.
The Director of Finance Business Partnering (Operations) is a critical role within the Financial Strategy, Planning & Performance division that will lead, develop and deliver high quality finance business partnering and decision support to all the central services of the university, including providing financial planning, reporting and insight across revenue and capital funded activity.
You will support the senior Director of the Financial Strategy, Planning & Performance function in development and improvement projects. Examples include the development of a professional competencies framework to support career progression and performance at all levels, supported by learning and development opportunities, improving key processes, resource allocation and financial planning methodologies, and reporting on financial performance.
As part of the function’s senior management team, this role will lead a team of finance business partners who will provide outstanding partnering services to our central services including large functions such as Estates and Facilities, IT, Students & Education, Research Management and on other crucial ‘head office’ activities. Working closely with the corporate reporting team on the provision of management accounts, you will lead on financial performance support in-year and across our three-year financial planning framework. You will also undertake and provide professional support to your team on business partnering skills, financial modelling, business case development and financial appraisals. You will play a wider role as a senior member of the finance leadership team on cross-college initiatives and be asked to deputise for the senior Director of the division or their peers.
It is an exciting time to join the university as we are making a step change in our support and advice, particularly to directorate heads and our Senior Vice Principal (Operations), and onwards through the leadership roles across the central service directorates where financial and operational decisions are made.
This is a full time post (36 Hours per week), and you will be offered an indefinite contract. We work in a hybrid way and there is an expectation of being able to work at least three days a week in our offices to help facilitate a collaborative working culture.
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
1. Professional Accountancy Qualification
2. Highly resilient with the ability to run multiple objectives, large senior teams and complex political processes concurrently
3. Exceptional understanding of running and leading financial planning, monitoring, forecasting and business partnering in a complex and large organisation
4. Exceptional leadership skills and a service approach in your professional work
5. Ability to operate and deliver change and improvements in a complex organisational environment
6. Exceptional business case financial appraisal and modelling skills
7. Ability to communicate clearly and effectively in the written word and in person in a variety of formats including committee presentations and policy documentation
8. Numerate and IT literate with the ability to use the standard suite of office software together with excellent knowledge of one or more corporate finance/ERP and reporting systems
9. Significant recent experience of leading business partnering, financial support and advice functions and services
10. Experience of designing, delivering and improving capital planning and reporting processes
11. Leading teams to achieve complex and competing objectives over a variety of time horizons in partnership with other technical leads and partnered areas.
12. Ability to build and manage internal and external relationships
13. Self-management and ability to work independently to meet deadlines
14. Attention to detail and working to a high-level of accuracy
Desirable criteria
1. Degree level qualification
2. Leadership of technical / professional staff who manage their own work and activities
3. Experience of having worked in or with the university sector
We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.
We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We have a strong equality, diversity and inclusion agenda and would expect the post holder to demonstrate these values.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. The deadline for applications is Sunday 19th May 2024. If you would like to discuss the role, please get in touch with Bryony Thomas via the Allen Lane agency website.
Shortlisting will complete late May and may include an initial conversation with Allen Lane, our recruitment partner for this role. First stage interviews with King’s College London are planned for early June.
We are not able to offer sponsorship for candidates for this role who do not currently possess the right to work in the UK.
Administration and Systems Manager
£35k p.a.
Location: initially remote working but to be hybrid based in W/NW/SW London.
We are looking for an experienced Administration and Systems Manager to join our enthusiastic and friendly Operations team. Help Counselling is a small Mental Health charity providing one-to-one counselling, both in person and online to adults over 18. We are also a well-established clinical training placement provider for trainee counsellors and psychotherapists studying with prestigious training organisations in London.
About Help
Help Counselling is well-established Mental Health Charity with a heritage of over 50 years. We provide training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP. For ethical reasons, the work trainee counsellors / psychotherapists do is unpaid, i.e., they must volunteer their time.
This volunteer model enables Help to fulfil its charitable aim of providing low-cost counselling services. It can take between 3-5 years to qualify, and our training placements are for minimum of 12 months meaning we can also provide clients with long-term help. Having consistence and continuity plays a pivotal role in building a safe, therapeutic, and trusting alliance between the counsellor and client.
The blend of low-cost and long-term talking therapy is much needed in a time of increasing demand for mental health support and increasing complexity of presenting issues.
About the job
The purpose of this role is to manage the daily administrative operations and a small administration team of 2 people. The objective being to ensure that we meet our monthly targets, are compliant with the requirements of BACP, run efficiently and deal with exceptions in a timely, ethical, and effective manner.
Currently our client volumes are between 250-350, we have approximately 90 counsellors and clinical team of approximately 20.
We operate a number of cloud-based IT systems and have outsourced HR and Finance functions.
Key responsibilities
Team management
Directing the team to make sure work is scheduled, fully completed and managed efficiently.
Line managing and coaching team members to achieve their objectives and develop their skills, confidence and abilities.
Systems management.
Managing the impacts and interactions between processes and systems which can be complex and far reaching.
Monitoring and ensuring all systems used are accurate and up to date, performing, interpreting and following up on system audits.
Information review, reporting and continuous improvement.
Create, review and report on operational data and use this information to solve potential problems or strengthen business performance.
Evaluate processes and policies, look for and make improvements as necessary. Ensure that processes and policies are easy to understand and up to date.
Stakeholder management
Provide a point of escalation and decision-making for queries arising from clients, counsellors, supervisors, training organisations and other stakeholders.
Quality of service
Ensure all queries and contacts are dealt with professionally, accurately and promptly.
Manage all aspects of the administrative tasks and process required.
The Candidate
Education & experience: 5-6 years’ administrative, operations, customer service and supervisory experience, ideally within the charity or not-for-profit sector.
Skills:
· Ability to analyse information and develop practical solutions.
Planning, critical thinking, problem solving, and task and time management skills.
· Interpersonal, line management, coaching, and verbal and written communication skills.
· Technical expert on MS Office suite and hands-on experience of CRM and / or clinical management system.
· Knowledge / experience of JotForm (Powerforms or equivalent), Stripe and DocuSign will be advantageous.
About you:
· Self-motivated and able to work on your own initiative.
· Well-organised with ability to analyse information and problem-solve, work at pace, work flexibly and prioritise effectively.
· Excellent attention to detail, thorough and accurate.
· Proven track-record in high quality customer service skills, confident on the telephone.
· Quick to learn new systems and proficient with technology.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This exciting role will ensure that we offer our audiences the best possible experience through the Foundation’s website and other digital platforms. Using a data-led approach, you’ll be able to use your user experience expertise to help drive the adoption of a digital-first way of working across the Foundation’s activities.
What does the role involve?
· Managing the relationship with our website development agency. Making recommendations for areas of improvement and further development.
· Managing our analytics and other insight platforms to ensure that we collect robust data and can make informed, evidence-based recommendations to ensure we’re using digital to deliver against the Foundation’s strategic objectives.
· Support and develop the implementation of an SEO strategy for our website content to ensure that our audiences can find our content.
What skills, knowledge and experience are we looking for?
· Ability to interpret complex requirements and user needs and make recommendations of implementable solutions.
· Knowledge of the fundamental of Agile and Scrum
· Knowledge of website analytics tools (e.g. Google Analytics, Google Looker Studio)
· Analytical skills with the ability to effectively capture, process and interpret information and make actionable, evidence-based recommendations.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for someone to manage our most precious asset, our Lived Experts Research Community, helping us to develop and grow the Community further to have an even bigger social impact in businesses.
This is an ideal role for someone with an interest in qualitative insight, lived experience and social impact. You will manage the community, be the main point of contact for community members, help develop the community, work with clients and take part in insight-gathering projects.
Our purpose at Three Hands is to create business value and social value, hand in hand. Three Hands Insight is the Social Insight arm of Three Hands, focused on enabling businesses to gain insight from charities and ‘lived experts’ in a wide variety of societal issues and vulnerability circumstances.
Current and recent projects and clients include the Inclusive Design Panel for NatWest, a series of vulnerability insight sessions for Lloyds Banking Group and testing back-up power solutions for vulnerable people for energy companies.
Please see the attached job description for more information on Three Hands Insight, the areas of responsibility for the role and the skills and interests were are looking for...
Our purpose at Three Hands is to create business value and social value, hand in hand.
The client requests no contact from agencies or media sales.
Health and healthcare policy are complex matters which are constantly evolving. With so many cross-specialty issues affecting the whole of the medical profession, it is the Academy’s role to ensure a united voice is heard by policy makers and key decision makers. We are seeking a project manager to join our friendly, diverse and talented team working at the heart of national healthcare policy. The National Clinical Assurance Group provides independent advice and assurance to NHSE on developments around the clinical content used for NHS pathways, ensuring that patients receive the best care for their condition. As project manager, you will lead the project to ensure that NHS pathways are independently assured by clinicians who are leaders in their field.
The client requests no contact from agencies or media sales.
Main responsibilities will include:
Prospecting and research
• Research the funding market, tracking and identifying suitable high value tendering, commissioning and partnership opportunities and funding streams, in line with Artswork’s strategic plans, priorities, Fundraising and Social & Ethical Policies
• Conduct regular, timely reviews of published tenders and funding opportunities, in order to make recommendations to the Head of Business Development on which ones to pursue
• Establish a focused, qualified pipeline of prospective funders, investors, sponsors and donors Bid development
• Working to the strategic guidance of the Head of Business Development, prepare funding bids, tenders and sponsorship proposals, meeting funders' procurement and management requirements
• Develop realistic, costed delivery plans and budgets for proposals, working with the Head of Budgets, Contracts & Policy
• Lead the budget development process for bids, ensuring compliance with Artswork’s internal finance policies and funder requirements
• Coordinate the input of relevant stakeholders into the bid development process, ensuring they are aware of what is needed and by when, bringing everything together in a timely manner
• Effectively manage multiple funding deadlines to ensure no key opportunities are missed
• Establish an efficient and effective internal process to manage the bid lifecycle, including ensuring effective Go/No-Go decision-making processes are followed and that bid design achieves the right balance of price, risk management and design quality Stakeholder management
• Develop and implement a plan to secure ongoing relationships with grant givers, commissioners and sponsors, to retain their support into the future
• Coordinate the input of the Sales, Marketing and Communications team into proposal design
• Work with the Evaluation and Impact Manager to put in place monitoring and reporting arrangements in line with commissioner, sponsor or funder expectations Information management and compliance
• Establish robust systems for the efficient planning and tracking of pipeline and bid activity ensuring compliance with Data Protection, Artswork’s operational requirements and policies
• Continue the development of Artswork’s bid content library to ensure availability of relevant, validated materials that can be readily customised for new proposals 3 Artswork Limited Registered Charity No: 800143 Company Limited by Guarantee Registered in England No: 2150619
• Support the Head of Business Development to provide timely progress reports against income targets
• Contribute to the development of Capsule CRM to ensure that the Artswork’s implementation of the platform meets the requirements of the Fundraising and Development function
• Ensure Artswork’s fundraising activities are compliant with the fundraising regulatory environment General Requirements for Artswork Posts
• Maintain positive professional relationships with our participants, partners and stakeholders
• Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental Policies
• Be a committed champion for Artswork’s Anti-Discrimination Charter
• Maintain and develop personal skills and knowledge through appropriate training
• Perform own administrative duties
• Maintaining positive professional relationships with our participants, partners and stakeholders
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Regional Manager for Volunteer Mentors (London) - £29,000 per annum plus London Weighting (pro-rata)
6-month fixed term contract (continuing subject to funding)
**Please note that applications submitted without a Covering Letter will not be considered**
Here at One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.
This is one of two Regional Manager roles in London; a Regional Manager for Volunteer Mentors, and Regional Manager for Programme Delivery.
The Regional Manager for Volunteer Mentors focuses on mentor supply, securing sufficient volunteers primarily for London and also for 1MM’s national outreach. It’s the perfect role for a candidate whose passions and strengths align with large scale outreach for volunteers so that no young people on those programmes miss out.
Would you like:
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The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change?
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A unique opportunity to work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in the UK Great Britain?
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An exciting opportunity to shape a growing organisation?
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Monthly Learning and Development training sessions for the whole team to enhance your personal development?
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15 hours per year volunteering allowance?
If so, this is the role for YOU!
The role is responsible for overseeing high-quality sourcing of volunteers to join as 1MM Mentors, in London and nationally. This includes partnership development, online site listing, and matching mentors/mentees, and oversight of some corporate programmes. Also to consider safeguarding measures, fundraising, meeting growth targets and leading all aspects of mentor management. The role will help to establish a pipeline in line with 1MM’s aspirations for 2024 and beyond. This role reports to the Chief Commercial Officer (CCO).
1MM Regional Manager for Volunteer Mentors main tasks include:
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Helping 1MM to scale by helping establish over 150 new, high quality mentoring matches each quarter. (A match means that the mentor and the mentee have completed 1MM’s training and have had their first meeting)
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Meeting all quality assurance KPIs.
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Maximising conversion, retention, and mitigate drop-off
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Providing ongoing support for key stakeholder partners, including Employers, and maintaining strong relationships.
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Securing at least one new partner per quarter.
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Becoming familiar with the 1MM Platform, using it comfortably for ongoing administration and providing support to users.
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Providing regular reports on progress related to the role.
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Potential for line-management responsibilities as the team grows.
For a more detailed job description, please see the job pack attached.
Terms and Conditions: This is a full time role offered in London, for 6 months (continuing subject to funding). This is a hybrid role with two days working at home, two days in the London office, and one day where it is up to you.
Remuneration and benefits: Salary bracket of £29,000 per annum plus London Weighting (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata). We also offer monthly team Learning and Development training sessions, and 15 hours volunteering allowance per year.
Details on how to apply are attached as “Application Guidelines”
The client requests no contact from agencies or media sales.
Join Plantlife in our mission to protect and celebrate the beauty and importance of wild plants and fungi. We are seeking a dynamic Senior Partnerships Manager to lead our efforts in securing support for conservation initiatives from individual philanthropists. In this role, you will drive strategy to engage both existing and potential supporters, and develop partnerships that drive our mission forward. If you are passionate about conservation, skilled in building funding partnerships, and ready to make a difference,
What will you be doing?
This is an exciting new position within Plantlife’s successful and ambitious Partnerships Team. It will play a crucial role in developing and implementing strategies to engage a diverse range of existing and new supporters to secure high value gifts for Plantlife's vital conservation work.
The Senior Partnerships Manager will communicate confidently and clearly about the value of mutually beneficial collaborations to achieve common goals. This role will need to work cross team, innovate to wow donors, craft supporter journeys, and create long term commitments to deliver core income towards Plantlife’s mission to create a world rich in plants and fungi.
Who are we looking for?
We are looking for someone with the right skills, either through prior experience in major gift fundraising or with similar transferrable skills. The ideal candidate will be warm, approachable, and able to build trust. A natural networker who loves to initiate conversations and is comfortable making a funding ask. If you are prepared to learn and grow in the role, have strong relationship building and communication skills, can combine analytical skills with creative flair, and have the energy and resilience needed in a fundraising role, we would love to hear from you
The role will include prospect research, setting up meetings, making calls, giving presentations, writing proposals, implementing stewardship plans, and actively engaging supporters with our work.
We are offering the role as hybrid or home based. We have offices in Salisbury or Retford. Regular travel across the UK will be required to meet potential supporters and attendance at monthly face to face Partnership meetings (usually in Birminghan) and occasional Plantlife events.
We are seeking a dedicated and experienced operations manager to join our team. We are looking for someone who will help strengthen the foundations of our organisation, as well as help us expand our growing network of partner organisations across the UK.
As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO to help build the operational structure of Big Green Heart, and support its day-to-day operations.
You will also facilitate the national deployment of Big Green Heart workshops across the UK, and will work with the CEO and trustees to implement the strategy needed to upscale the work of Big Green Heart.
__________________________________________________________________________________
JOB TITLE: Operations Manager
SALARY: £27,000 - £30,000 / year, FTE
LOCATION: Remote
FT / PT: Part Time
HOURS: Approx 16 hours per week. The hours will be flexible and may include evenings and weekends.
ANNUAL LEAVE: 25 days pro rata
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RESPONSIBILITIES
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You will develop and implement operational policies, procedures and systems to improve efficiency and effectiveness of the organisation.
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You will monitor and evaluate the operational performance of the organisation, identifying areas for improvement and implementing solutions.
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You will manage the operational activity of our Big Green Heart experience days, supporting the CEO in the delivery of them.
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You will work closely with our partner organisations who are using the Big Green Heart model, ensuring that the high standards and values of our teaching are maintained.
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You will also work with the Big Green Heart team to onboard new partner organisations. You will work with them to understand their needs and secure buy-in.
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You will collaborate with the trustees, who also contribute to tasks linked with Big Green Heart's development.
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You will manage the budgeting and financial planning processes, working closely with the Treasurer.
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You will be trained as a Big Green Heart facilitator with an expectation that you may be needed to facilitate a workshop during your time at the organisation.
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You will participate in professional and networking events related to Big Green Heart’s field of intervention.
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You will support staff members, trustees and volunteers, providing guidance and training in the operations of the charity as needed.
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NECESSARY REQUIREMENTS
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At least two years experience in operations management, preferably within the charity sector.
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A self motivated individual, capable of independent working.
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Ability to translate vision into a working practice.
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Strong organisational and multitasking skills, with the ability to prioritise tasks effectively.
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Excellent communication and interpersonal abilities, with the capacity to work collaboratively with a diverse range of stakeholders.
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Familiarity with budgeting and financial management processes.
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Proficiency in Microsoft Office and other relevant software applications.
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Commitment to the mission and values of the Big Green Heart.
DESIRABLE REQUIREMENTS
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Experience of working in a start-up environment, supporting the operational needs of a fledgling organisation.
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Familiarity with using KNACK database.
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The Big Green Heart recognises the need to provide a safe and caring environment for children, young people and vulnerable adults. As part of our safeguarding policy we will require any successful applicant to complete disclosure checks and obtain an enhanced DBS certificate.
There is an occupational requirement that the job-holder is a Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Please note that we can only consider applications from candidates who have the legal right to work in the UK.
The client requests no contact from agencies or media sales.
Home based – with the ability to travel to London for monthly staff meetings and other meetings and events necessary for the role.
The Digital Products Manager is a pivotal role in ensuring SCIE delivers on our digital plan, including:
1. Managing all web content, resources and other digital assets.
2. Ensuring the SCIE website and SCIE’s digital resources communicate, educate and engage impactfully to our target audiences and customers
3. Using your extensive experience of digital delivery to ensure new impactful digital resources are designed and developed on-time and to budget.
This role sits within the Marketing and Communications team, led by the Head of Marketing and Communications, and working alongside colleagues in the wider Business Development and Marketing directorate.
About us
The Social Care Institute for Excellence (SCIE) is a national charity with a clear vision of a society where care and support maximise people’s choices, removes social inequality, and enables people to live fulfilling, safe and healthy lives. To achieve this we research, evidence, share and support the implementation of best practice. We use this evidence and experience to shape policy and outcomes, and to raise awareness of the importance of social care and social work for creating a fair and equal society. Everything we do is informed by people with experience of care and support.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
About you
We are seeking candidates with experience in managing the development, production and delivery of web content and digital products, including e-learning resources, videos, podcasts, and images, for a high traffic and information rich website.
The successful candidate will have experience of implementing a digital-first strategy which supports and refines customer-focused outputs. You will be versed in content management systems (e.g. WordPress), information architecture, and user-experience (UX) design as it pertains to effective usability and accessibility. You will have experience of the daily operation and fluid maintenance of a large website and platform that works for our audiences and supports our wider business development aims of generating interest and sales in SCIE’s products and services.
You will have experience of managing external contractors (e.g. designers, photographers, illustrators, developers, etc.) as well as using tools like Google Analytics (GA4) and Hotjar, and understanding how web statistics and user feedback collection and analysis can help us engage with our audiences better.
You will understand the digital needs of a wide range of SCIE’s stakeholders, including for example, people with visual impairments and people with learning disabilities, and how to ensure that our digital products and web content work for all audiences.
This is a fantastic opportunity for you to contribute your skills and passion within a small and highly regarded social care charity.
The client requests no contact from agencies or media sales.
Salary: £43,665 per annum
Hours: 37.5 hours per week
Come join our team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue. We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
As an Area Manager you will give leadership, direction and guidance to the staff of Medaille Trust to ensure the provision and development of a high quality service in line with the Trust’s Mission, Values and Strategy.
You will have a good understanding of the CQC framework relating to Modern Slavery and Human Trafficking. You will carry out quarterly assurance audits in all safe houses ensuring any appropriate action is taken where necessary.
You will line manage, induct, mentor, coach and support Service Managers. Additionally, you will ensure that any complaints, grievances and disciplinaries are investigated and responded to in an effective and timely manner in line with Medaille Policies.
Although the post is home based, the post holder will be expected to travel frequently to our safe houses within the South and London areas with some overnight stays.
You must have previous experience in a relevant sector or experience of working with adults that are vulnerable. Experience of managing staff, carrying out line management, supervision and appraisals is essential. Additionally, you must have experience of setting up Service User Engagement groups.
This is a challenging but important and rewarding job because our team members know they are working hard to help transform the lives of some of the most vulnerable people. In our December 2022 survey, 85% of our staff said they loved their job. We offer generous annual leave, as well as a day off for your birthday and an annual volunteering day. We also offer an Employee Assistance Programme, and a staff benefits package.
For full details and how to apply please visit our website and complete an application form.
Closing Date: Monday, 20 May at 10 A.M.
Interview Date : TBC
This position is subject to a satisfactory Enhanced Disclosure & Barring Service check.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
The client requests no contact from agencies or media sales.
Membership Growth Manager, Full-time
Remote (1 day per month from Northampton office)
Permanent, c. £40K
We're seeking a Membership Growth Manager to support the development of a professional bodies membership. The successful candidate will drive membership numbers by bringing on new affiliated organisations, growing relationships with larger companies, as well as managing existing member relations and recruitment.
The role manages the strategy of acquiring new organisational members, enhancing a pipeline of potential targets through outreach and networking. The successful candidate is expected to work with product managers to create suitable value propositions, negotiate agreements with companies and bring on large membership subscriptions.
Our client is a not-for-profit professional body that represents its members across the UK, promoting industry policy with ministers and governmental agencies. It is an organisation that promotes sustainability, circular economy, and contributes to Net Zero.
We are looking for someone ideally with membership experience, otherwise experience within business development, relationship management or a sales driven role are suitable. Generating new business is key, implementing sales strategies for long-term growth, networking and using CRM + other tools to new business pipelines.
If you have experience working in membership or business development, we'd love to hear from you. Apply today! Covering letter will be required for the application process.
A more detailed covering letter can be worked on once the full job pack is shared with a candidate.
We are looking for a Partnership Manager for an inspiring childrens welfare charity to lead, develop, and manage the corporate partnerships portfolio, securing funding and creating impactful partnerships.
This is a London hybrid role with two days a week in the office.
The Charity
A warm and collaborative charity, dedicated to supporting children and young people with gaining the skills to grow confidence and thrive in the world.
You will be joining a friendly and ambitious organisation, offering fantastic benefits including flexible Working, annual leave - 28 days per year (including 3 Christmas closure days) plus all bank holidays, opportunities for continuous professional development, as well as much more!
The Role
Identify, cultivate, and secure partnerships with corporates, meeting and exceeding income targets.
Craft compelling partnership proposals and presentations, tailored to meet the interests and objectives of potential corporate partners.
Develop and maintain strong relationships with a portfolio of corporate partners, ensuring effective stewardship and partnership management.
Collaborate with colleagues from other departments and external partners to increase the likelihood of identifying and maximising partnership opportunities.
Provide training and ongoing support to develop junior members of the fundraising, communications and marketing directorate.
The Candidate
Proven track record in establishing, developing, and maintaining corporate partnerships, ideally within the non-profit sector.
Demonstrated success in exceeding income targets and successfully delivering projects on time and on budget.
Ability to create compelling partnership proposals and presentations.
Strong financial management skills.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.