Business support jobs

JOB OPPORTUNITY

Job Role:

Deputy CEO

Start Date:

ASAP

Contract:

Permanent / Full time

Salary:

£50,000 per annum plus additional benefits

Location:

Remote working from home with occasional travel

Closing Date for Applications:

6th August 2025

Interviews likely to be on

18th/19th August 2025

Role Overview

Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003. Each year, more than 200 families lose a loved one to domestic homicide or suicide or sudden death following domestic abuse. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after fatal domestic abuse. 

AAFDA are recruiting a Deputy CEO to join our remote team to play a pivotal role in ensuring our operational success, driving key programmes, enhancing organisational performance, and supporting income generation efforts.

As Deputy CEO, you will be a key leader in transforming our vision into action. Working closely with the CEO, you will ensure the smooth running of the charity’s day-to-day operations and your leadership will enable AAFDA to reach new heights in both impact and growth.

We need someone with the passion and conviction to help us push for the big changes needed and the expertise to develop and position our strategy, influencing, campaigning and fundraising accordingly. The right person will be comfortable embracing chaos, and will convey resilience and calmness under pressure.

We welcome applications from candidates with experience of domestic abuse.  We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.

To Apply: Please see the job description and person specification. Please apply by submitting your C.V. and a supporting statement, which will be no longer than 4 sides of A4 and covers your experience and ability to fulfil the person specification.

About The Role

Do you want to be part of empowering individuals to find their own solution to their housing crisis? This may be the job for you!

We have two roles available, one in Cirencester and one in Witney. 

You will provide a comprehensive homelessness service to customers with a range of housing related issues on behalf of Publica and involved with assisting in the day to day running of Publica’s Homeless Hostel’s.

Creating individual housing plans for every applicant which fully reflects their needs and circumstances, whilst managing and resolving caseloads for those currently experiencing a housing crisis. Sourcing appropriate short term and long term accommodation to assist the council in discharging its duties, whilst maintaining accurate records both written and electronically and ensuring they are captured and recorded accurately.

You will be required to represent the section/department at meetings/working parties/case conferences as appropriate and maintain a thorough knowledge of Housing and related legislation, including the Housing Acts, case law, the Homelessness Reduction code of guidance and good practice in the implementation thereof.

What we are looking for…

 
The successful candidate will be analytical and confident in interpreting housing legislation, with strong decision making skills essential for delivering effective homelessness prevention and relief services. 

You will be someone who values structure, confidentiality, and professionalism as much as they do empathy and support. You will be expected to handle sensitive personal information with the utmost discretion, in line with GDPR and safeguarding protocols. Maintaining client confidentiality is non-negotiable in this role. 

This role requires a strong understanding of professional boundaries and the ability to maintain them — even in emotionally complex situations. This is a rewarding but demanding role — ideal for someone who thrives on helping others in crisis, but who understands the importance of clear boundaries, resilience, and confidentiality. 

You will need resilience and adaptability as you will often work with people experiencing stress, crisis, or confrontation, so it is essential you can manage these situations calmly and confidently. Being emotionally resilient and understand how to support others without becoming personally involved or emotionally entangled.

Teamwork is essential for this role to work effectively with colleagues and external agencies.

Please note you will need to be in the Witney/Cirencester offices 2 – 3 days a week and have the ability to travel within the district as required.

You will need…

• GCSEs (5 A-Cs or equivalent, including Maths and English) Please confirm what qualifications as not clear on JD
• Experience of working with vulnerable people
• Experience of working with people with complex needs
• Communicates effectively at all levels (excellent verbal and written skills)

For more information about this role please see the Job Description/Person Specification.

Special Conditions…

• Full UK Driving Licence with access to a vehicle for work purposes
• DBS Check
• Expected to work reasonable additional hours in line with the needs of the service

What can we do for you… 

• Agile working allowing a mix of home and office working
• Flexible working arrangements (depending on the role)
• 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
• Renewed again for another year there is a Health cash plan giving you cash back on health, dental and eye care
• Pension scheme with a good employer contribution of 5% of your earnings
• Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
• Cycle to work scheme
• Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
• Generous sickness cover above statutory entitlements
• Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
• Life assurance, currently four times your annual salary

To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please apply for the role at the location you prefer to work at. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Publica Group Ltd.

Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. 

Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references;  proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.

About Us

You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. 

Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.

Suicide is preventable. That’s why we are working to create a safer online world and to connect young people with the help and support they need to stay safe and well.

We’re Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. In her name, we’ve now got big plans to create change and save young lives.

We’re looking for a Head of Education and Support that can help us grow and deliver our vital mission. This is a rare chance to design and deliver an education and support programme from the bottom-up, and to build a compelling strategy that offers children, parents and professionals high-quality online safety, mental health and suicide prevention programmes.

You’ll be a proven leader, with the strategic nous to identify and deliver new education programmes from scratch, the deep sectoral knowledge to design and deliver a suite of new education resources, and the commercial insight to scale and build demand from scratch. 

As a member of our Leadership Team, your play a central role to help us grow and build our impact. You’ll help shape our outcome-focused strategy, with the standing and skills to communicate and build support for our message and purpose. You’ll thrive on the challenge of building our expanded education and support programme and be driven by the opportunity to deliver change that really counts.

We offer a competitive package that includes:

-27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;

-        Annual leave buyback scheme, with the option to purchase up to 5 additional days;

-        Employee pension scheme;

-£500 employee wellbeing budget;

-      35 hours per week - we actively welcome applications from a diverse range of applicants and              flexible working requests.

Applications close: Monday, 28th July 2025.

Job Title: Peer Supporter, Ayrshire and Arran

Salary: £10,483.20 pro-rata (£22,932 FTE)

Working Hours: 16 hours per week

Contract: Fixed Term Contract until 31st March 2026

Location: Community Based

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.

About us at the NCT

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood. 

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online. 

NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve.

As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe. 

About the Role

Our Ayrshire and Arran Infant Feeding Peer Support Project is commissioned by NHS Ayrshire and Arran to offer infant feeding support as part of the integrated Infant Feeding service. The support is delivered, on a one to one basis to the families from an antenatal through to when your baby is 6-8 weeks old, in families homes, via phone, text and video calls.

Some of the key responsibilities of the role include:

· Providing one to one breastfeeding support to families within Ayrshire and Arran, at peoples homes, via phone, text and video calls.

· Inputting information onto patients records within platforms used by the health professionals in the region.

· To report any concerns or additional support needs of women to the NCT management team and/or Infant Feeding Lead for referral onto partner agencies as appropriate.  

· To attend regular supervision/support sessions. 

· Having a good working knowledge and understanding of the local demographics in the Ayrshire and Arran area and ensuring all support is accessible and inclusive.

· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
 
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breast milk. The training can be undertaken within your working hours.

The role is 16 hours per week which to be worked in 4 hours shifts over 4 days. This role is based within the community across Ayrshire and Arran.

About you

· Are you willing to undertake our Peer Supporter training? (Requires experience in giving breast milk)

· Can you work at pace and juggle a number of different priorities?

· Are you passionate about supporting families to reach their parenting and feeding goals and contribute to their positive wellbeing?

· Do you want to join an amazing Charity that supports parents across the UK?

· Would you like to be part of an amazing team of passionate staff?

If so, please apply today!

 
What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date: 23:59 31/07/2025
Interviews: Week beginning 04/08/2025

We're looking for a kind, compassionate and resilient Service Manager to join our Braknell Young People's Service.

£40,000.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Join Look Ahead as a Service Manager for Bracknell Young People, where you'll oversee innovative 24 hour supported accommodation for young people aged 16-25 . You will oversee four projects and diverse teams within the Bracknell Forest Council area.

As a Service Manager, you will lead and inspire front-line staff, fostering leadership and competence development within your team. Your operational excellence will ensure effective management of all projects, maintaining high standards in service delivery. You will be responsible for upholding regulatory responsibilities (OFSTED), ensuring a safe and welcoming environment for our customers, and driving continuous improvement through quality assurance.

In this role, you will actively listen to and engage with young people, ensuring their voices are heard and their needs are met. Developing and maintaining essential external partnerships will be key to providing a robust support structure for our customers.

We are looking for an empathetic leader who can connect with young people and staff alike, showing genuine care and understanding. You should be adept at comprehending and implementing policies and procedures to benefit both customers and the organisation. Excellent communication skills are essential for effectively liaising with stakeholders, Children services, Commissioning teams, and OFSTED. A proactive approach to service development and regulatory compliance will be crucial to your success.

You'll have the chance to grow your leadership skills and advance your career in an organisation that prioritises personal development and values partnerships and collaborative efforts.

What you'll do:

- Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Responsible for maintaining quarterly staff succession plans
* Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
* Responsible for managing and allocating customers to support staff (casework management)
* Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
* Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources
* Working with your team lead creative and ambitious customer involvement plans across the patch and ensure successful implementation
* Where appropriate to role, carry client group specialism activities, linking in with other Managers and Heads of Operations to ensure focussed integration of specialisms across the whole organisation
* Lead quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards
* Responsible for producing and submitting Monthly Management Reports to the Performance team, ensuring that all data gathered on local KPI's are accurate and up to date
* Drive continuous improvement initiatives across contract portfolio ensuring Look Ahead continues to set and achieves sector best practice standards and is held as a benchmark to competitors
* Develop and maintain excellent internal management relationships with all other Look Ahead departments and functions, ensuring sharing of best practice and supporting initiatives to improve organisational performance

Please see our website for the full job description.

Finance and Grant Controller

Contract: Permanent, Full Time, 35 hours per week.

Location: London, United Kingdom

UK hybrid working – a minimum of 40 % of working time is spent face‑to‑face (London office, external meetings or travel).

60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £48,867- £51,439 per year with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid:

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team:

The Finance and Grant Controller role is part of the central finance team and sits within the Management Accounting function which provides our country programmes and the region offices with professional and technical finance leadership for WaterAid UK’s international work. The role will work closely with the Project Delivery Lead and the Monitoring and Learning Coordinator for the Multi-country Urban Water Project.

About the role:

The Finance and Grant Controller will manage all financial aspects of WaterAid’s Multi-country Urban Water Project, ensuring rigorous financial oversight, compliance with donor requirements, and alignment with organisational financial policies. This is a bold initiative aiming to raise $40 million and reach two million people with clean water in urban areas across six anchor countries: Colombia, Nigeria, Rwanda, Mozambique, Bangladesh, and Cambodia.

In this role, you will:

1. Financial Monitoring and Reporting

• Prepare and review all financial reports in line with specific contract requirements and deadlines
• Monitor project budgets, tracking actual expenditures against budget allocations and flagging variances to the project team
• Monitor movement in exchange rates and local currency budget variations

2. Budget and Forecasting Development & Grant Support

• Assist program staff in preparing detailed budgets in each country project
• Deliver regular reforecasts, ensuring realistic timing of spend
• Conduct cost allocations and ensure appropriate coding of expenses

3. Compliance and Controls

• Review contracts and grant agreements to identify financial requirements, restrictions, and deliverables

• Ensure financial activities comply with contractual terms, organisational policies, and legal and regulatory requirements, including guiding eligible costs, procurement, and financial compliance to programme teams
• Support related audits, ensuring all necessary documentation is available and compliant

4. Finance Business Partner

• Collaborate closely with programme lead, providing consolidated financial reporting, financial insights and supporting decision-making.
• Coordinate timely reporting to cross-federation leadership teams from multiple country programmes
• Advise on reallocation of budget if required to meet programme delivery targets

Requirements

To be successful, you will need:

Technical Qualifications and Skills

• Professional accounting qualification (ACA, ACCA, CIMA, CIPFA)
• Experience in the use of SUN, or a similar multi-dimensional accounting system.
• Experience in managing programme or project finance funded by institutional donors ( e.g. USAID, FCDO or other reputable organisation)
• Excellent Microsoft Excel skill
• Working knowledge of Business Intelligence tools such as Power BI
• Knowledge and experience of donor fund management in an international context
• Experience of financial planning, budgeting, and forecasting of projects
• Ability to analyse financial data and provide insightful narrative for range of audiences
• Finance Business Partnering experience with senior stakeholders 

Desirable skills

• Proven ability to work effectively with staff at different levels and from different cultural backgrounds including experience of coaching or training
• Knowledge of development issues and the sector, preferably gained in an International Development Organisation
• Knowledge of French or Portuguese will be an advantage

Closing date: Applications close 12:00 PM UK time on 11th August 2025.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

Are you passionate about modernising property services systems to support a mission-driven organisation?

St Mungo’s is transforming its systems to better support colleagues and clients experiencing homelessness. As Property Systems Business Lead, you will lead the implementation of new Property Services systems, ensuring alignment with policies and a seamless user experience. Working closely with the Director of Property Services, and collaboratively with a variety of teams across St Mungo’s you will focus on key responsibilities:

• Act as the voice of the user, ensuring the system meets operational needs.
• Utilise expertise in property services and social housing to identify and navigate challenges.
• Oversee procurement, delivery, stakeholder engagement, and implementation.
• Work closely with the Project Manager to ensure timely delivery of the project.
• Drive continuous improvement in property-related systems and processes.

About You

We need a strategic, solutions driven leader passionate about modernising property services in a complex organisation. If you have experience in social housing or charity environments, with expertise in Asset Management, Property Systems, or system change, we encourage you to apply.

• Proven success in driving change, improving services, and meeting deadlines in complex settings.
• Strong time management, prioritisation, and change management skills.
• Highly organised, adaptable, and thrives in evolving environments.
• Excellent stakeholder management, balancing user needs with business goals.
• Strategic thinker with attention to detail, assessing cross-functional impacts.
• Good communication skills, able to use influencing and negotiation skills and build relationships.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date:  29 July 2025

We encourage early application as we will review applications on a rolling basis and may close this advert early.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

About the role:

When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.

Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services. 

The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.

A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.

Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.c

Join Us in Making a Difference at Marie Curie

Marie Curie is the UK’s leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.

Your Role in Our Vision

As a Supporter Relations Officer, you will play a key role in providing fundraising and administrative support to the Fundraising directorate. 

Your work will ensure that supporter inquiries are handled with care, registrations for fundraising appeals and campaigns are seamlessly managed, and all fundraising events are executed to the highest standard.

Is This Role for You?

• Ability to communicate effectively with supporters and colleagues, ensuring clear and positive interactions.
• Strong focus on delivering outstanding Supporter Service with empathy and professionalism.
• Proficient in prioritising and managing multiple tasks efficiently to meet deadlines.
• Excellent ability to build meaningful relationships with supporters and colleagues, fostering collaboration and trust.
• High ethical standards and reliability in handling sensitive information and responsibilities.
• Capacity to address challenges and resolve issues effectively as they arise.
• Ability to work independently while maintaining focus and drive to meet objectives.

Key Responsibilities

• Manage supporter inquiries, registrations, and communications for fundraising appeals, campaigns, and events.
• Provide administrative assistance to ensure the smooth execution of fundraising activities across the directorate.
• Assist in planning and coordinating a variety of fundraising events to meet organisational goals.
• Oversee multiple ongoing activities, ensuring all tasks are completed accurately and efficiently.
• Collaboration: Work closely with colleagues across the charity to address issues and maintain seamless operations.
• Uphold the highest standards of Supporter Service, ensuring a positive experience for all stakeholders.
• Actively committed to Marie Curie’s values, role models behaviours with authenticity and purpose. 

What You’ll Need

• Proficiency in Microsoft Office packages
• Excellent written, verbal and oral communication skills
• Experience in customer services
• Ability to multi-task and prioritise workload

Please see full job description here

How to Apply

Submit your CV and cover letter online, highlighting your most relevant skills and experiences for this role. Please also include your preferred location.

Application deadline: Sunday 20th July 2025
Salary: £22,386 - £23,600 
Contract: Full time contract (12 month) and 1 permanent role  
Location: Hybrid Remote 

Why Join Marie Curie?

• Flexible working arrangements
• 25 days of annual leave plus bank holidays
• Pension contributions up to 7.5%
• Loan schemes for bikes, computers, and season tickets
• Continuous professional development opportunities
• Enhanced wellbeing and employee assistance programmes
• Membership discounts through the Blue Light Card
• AND SO MUCH MORE!

Join us in shaping a society where everyone receives the care they deserve at the end of life. Let’s make a lasting impact together.

Marie Curie is committed to diversity, inclusion, and creating a safe and supportive workplace for everyone. We encourage applications from individuals of all backgrounds and lived experiences

THE SUNDAY TIMES BEST PLACES TO WORK 2025 

As we celebrate 40 years of making a difference, The Cinnamon Trust continues to grow, and we want you to be part of our journey! Our headquarters in Hayle, Cornwall, is looking for a compassionate, dedicated individual to join the team as a Community Service Support Administrator.

MAIN PURPOSE OF JOB:

To work within a team to provide excellent support to the community service support department.  To help ensure accurate and timely follow ups take place with all new and ongoing cases.  To build rapport with our clients, both petitioners and volunteers alike, by making contact primarily via the telephone or email and letter where needed.  To be warm and friendly and have empathy with our clients’ needs.  To quickly identify any problems and ensure each conversation is handled in a compassionate manner. 

A good telephone manner is essential, together with excellent literacy and IT skills, coupled with the ability to work to tight deadlines, often under pressure.

This is a sensitive role which requires an individual with the ability to handle confidential information and correspondence.

MAIN DUTIES AND RESPONSIBILITIES:

i. Under direction, to help ensure that the support for all new and ongoing cases is provided by ensuring contact is made within set timescales and according to set protocols.

ii. To ensure timely referral to the operations team when a volunteer drops out or a need for extra help is identified.

iii. To help answer all incoming calls general queries relating to community service support for our clients.

iv. Throughout the course of your work to ensure you record your responses on each individual case on our database. To contribute to the team by helping to also update volunteer information from each telephone conversation. 

v. Under direction, to assist with responses to both incoming and outgoing to DL letters and update each case, to ensure a prompt reply and timely referral where necessary.

vi. Throughout the course of your work, to identify when on the phone, possible good stories to enable us to approach and persuade all individuals involved to submit an article for the newsletter.

vii. To handle telephone inquiries and relay messages where appropriate.

viii. To demonstrate a proactive, positive and flexible attitude to all our clients.

ix. To have flexibility to work additional hours for holiday and sickness cover when directed.

x. To liaise with all other staff of the Trust in a flexible manner.

xi. At all times to ensure and maintain a compassionate, professional and efficient public image for the Trust.

Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.

Are you passionate about people and want to work in a growing team in a Charity that makes a difference every day to people’s lives and the environment? Then joining the Groundwork North Wales Group could be just what you have been looking for.

We are looking for an HR Manager with excellent organisational and communication skills alongside a strong understanding of employment legislation and its application in the workplace.  If this sounds like you then we look forward to discussing your application!

Reporting to the Head of HR & Governance, the HR Manager will take responsibility for the operational delivery of the Groundwork North Wales Group’s HR activities and initiatives. With a strong knowledge of all aspects of HR, the postholder will provide proactive, practical support on day-to-day operations across the Group.

Please view the recruitment pack and visit the Groundwork North Wales website for more details.

Closing Date: Wednesday 6th August 2025 @ 5pm

Interviews: Thursday 14th or Friday 15th August 2025

At Leeds Credit Union, we believe in the power of ethical finance to make a real difference in our communities. With a strong heritage of delivering accessible financial services and a deep commitment to financial wellbeing, we’re seeking a dynamic, strategic, and values-driven Chief Executive Officer (CEO) to take us into our next chapter of growth and impact.

The Role

As CEO, you’ll be the driving force behind the strategic direction and operational success of Leeds Credit Union. You will:

• Be a regulated leader, holding SMF8 level repsonsbilities.
• Provide visionary leadership to a passionate senior management team.
• Champion our mission and values in public forums, media engagements, and stakeholder events.
• Build and nurture strong relationships with local authorities, regulators, partner organisations, and members.
• Lead the organisation through a time of opportunity, challenge, and transformation within the financial services landscape.
• Ensure robust governance, financial sustainability, and continuous improvement.

What We’re Looking For

We’re seeking an inspirational leader who is:

✅ Strategically minded – with a proven track record in developing and delivering business strategy.
✅ A natural relationship-builder – confident in representing an organisation at the highest levels.
✅ Experienced in financial services, not-for-profit, or membership-based organisations.
✅ A strong team leader – able to coach, motivate and develop a high-performing executive team.
✅ Commercially astute – with sound judgement and a commitment to ethical finance.
✅ Driven by purpose – someone who sees beyond the bottom line and is passionate about improving lives.

Why Join Us?

At Leeds Credit Union, you’ll find more than just a leadership role – you’ll find a platform to create meaningful impact. With over 37,000 members and a strong community presence, we’re looking for a CEO who sees potential and drives it forward with energy, empathy and excellence.

Ready to Lead Change?

If you’re a strategic, outward-facing leader with a heart for inclusive finance and a head for sustainable growth, we’d love to hear from you.

Apply today and help shape the future of Leeds Credit Union.

Click apply to register your interest request a candidate pack.

We are seeking a dedicated and experienced IT Support Officer who can demonstrate proficiency and hands-on experience in IT support or a similar role, with a strong track record of resolving technical issues and supporting end users. The post holder will be an excellent problem solver with the ability to communicate effectively across the organisation.  The role will also involve close collaboration with other members of the facilities team to help maintain audio-visual equipment for meeting rooms and support the general maintenance of the building. 

As the role will be responsible for onsite IT support at our Central London office, it will be suited to somebody looking for a position that is predominantly office based. The team works a shift pattern between the hours of 07:00 – 18:00, Monday to Friday.

HOMECARE REGISTERED MANAGER

RECRUITMENT PACK

Hopscotch Homecare takes pride in working to support the vulnerable of south Camden and beyond, with exceptional care in the home. We take the safety of our service seriously, both for our clients and our care workers. Those who draw on our care are centred in our service.

This Registered Manager role will give you the chance to be an integral part of our Homecare Service and be part of the full management team of our charity, Hopscotch Women’s Centre.

Our Homecare service has a dynamic team of Coordinators and Field Care Supervisors who will look to you to be proactive and fully engaged in managing the team, strengthening our organisational provision and making sure the team can be free to focus on their incredible work with the vulnerable of London.

Salary: £34,000 - £38,000

Hours of Work: 35 hours per week

Location: Fully office based, NW1 2PY

Reporting to: Head of Homecare

WHY HOPSCOTCH HOMECARE?

o An opportunity to live out your values

o Working in a trauma informed environment

o A chance to challenge and increase the standards in Adult Social Care

o Working with a diverse and vibrant team

o Team positivity, creativity and problem solving

o A place where all voices are heard

o Daily opportunities to make a meaningful impact on those in need

o Signatories of the Employers Domestic Abuse Covenant – creating a safe working environment for all staff

o Generous annual leave provision, including flexible working around the winter holidays

o Occupational sick leave

o Regular internal and clinical supervision with amazing therapists

o Continuous training

SCOPE OF THE ROLE

o To provide a high-quality homecare service that support the rights of our clients to live the lives they choose in a person-centred way

o Efficiently manage the day to day running of the Homecare charity including:

· Allocate resources and monitor performance to deliver high quality homecare to clients within budget

· Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely and happily

RESPONSIBILITIES

o Manage the safety and quality of the service in line with legislative requirements and charity’s policy and procedures

o Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of care

o Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control

o Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the service. 

o Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements

o Be prepared to work flexibly to ensure the safe delivery of the service

o Provide a good service to clients:

o Promote the rights of each client and keep their wishes at the centre of their care and support

o Make sure that prior to each service commencing, full initial assessments with the client and/or their chosen representatives, has been completed. This includes what the client needs and would like to achieve from their care and support

o Make sure the team have written an individually tailored care and support plan and have agreement that respects the customer’s wishes and promotes their dignity and privacy

o Agree appropriate risk control measures to reduce identified risks

o Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns

o Apply excellent communication skills with clients, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services

o Keep all information about customers and their families secure and confidential

Lead & Manage Staff:

o Manage the effective recruitment, induction and training of the coordinator (s), supervisor (s), care workers and other support staff, ensuring there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times

o Identify ongoing training needs and ensure staff are up to date with current best practice

o Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters

o Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles

o Carry out appraisals and monitoring of staff performance

o Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent.

Promote Hopscotch Homecare Service:

o Attend external meetings and represent the service in a positive manner

o Participate in the growth and development of the service

o This list is not exhaustive and from time to time you may be required to undertake additional duties

o Attend all training provided in line with regulatory requirements

PERSON SPECIFICATION

Personal Attributes - Essential

o Caring and compassionate towards people in need of care and support and care workers

o Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice

o Commitment to always respecting the rights of client and to promoting their privacy, dignity and independence throughout their lives

o Exceptional team player

o Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions

o Professional, excellent timekeeper and reliable

Knowledge and understanding - Essential

o Excellent experience in the provision of homecare services, in line with best practice

o Excellent understanding of the principles of high-quality person-centred care and support and non-discriminatory care practice

o Good understanding of the regulatory responsibilities of a Registered Manager and the law and CQC regulations relating to domiciliary care services.

o Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification

o Understanding of systems to maintain confidentiality in relation to customers, staff and the business

o Knowledge of health and safety matters in relation to homecare services and risk management

o Knowledge of how to recognise abuse and safeguarding procedures

Experience and skills

oMinimum of two years’ experience of managing a team

- Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals

o Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy

o Experience of care services, risk assessment and person-centred care and support

o Ability to plan and organise workloads effectively

o Good administrative skills and computer literacy

o Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff

o Ability to maintain clear written and electronic records and to follow statutory reporting procedures

o Experience of financial management desirable

o Ability to implement policies, procedures and instructions

Additional requirements

o Willingness to work flexibly and to keep knowledge and skills up to date

o To work closely with the Head of Homecare, attending very regular reflective supervision sessions and annual appraisals

o Attain an enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure

o Right to work in the UK

We would love to hear from you! 

Good luck!