Business support manager jobs in city of london, london

Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact Mhairi (details on our jobs page).

What you’ll do

As Finance Executive, you’ll play a key role in keeping our day-to-day finance operations running smoothly; from processing transactions and performing reconciliations, to ensuring our partners are billed correctly and pay on time. You'll be a key point of contact for finance queries across the business, and your work will be essential to maintaining accurate records and enabling wider decision-making. You'll also play an important role in driving process improvements, and support the team by analysing data and producing insightful reports that inform decision making.

This is a varied role where you’ll get exposure to lots of different areas within the finance function of a SaaS company. It’s perfect if you’re keen to explore your interests and gain a solid grounding across multiple aspects of finance.

• Record, process and reconcile transactions for the company using platforms like Spendesk and Xero, and ensure transactions are accurately recorded and categorised. 
• Manage our finance email inbox, responding to queries from schools, universities and employers. 
• Manage our accounts receivable processes, keeping track of overdue invoices, chasing partners for payment and recording received payments. 
• Support our sales teams with general finance related queries and keeping their partner records up to date on Salesforce (our CRM system).
• Improve, streamline and automate processes within the finance function. 
• Get involved with projects such as:
  • Setting up a simple way to keep track of the subscriptions we pay for, and make sure we’re getting good value from them.
  • Finding solutions to increase the number of invoices paid on time.
  • Creating useful reports and dashboards on Salesforce to aid decision making. 
• Support the Finance Lead to:
  • Prepare the payroll for our accountants (including commission calculations) and manage associated schemes (e.g. pension contributions).
  • Manage our accounts payable processes, making and recording payments. 
  • Work on forecasting and variance analysis to support business planning.
  • Check through our quarterly VAT return.
  • Manage the banking for our much smaller Hong Kong and US companies.
• Support the Head of Finance (your line manager) to:
  • Create the annual budget.
  • Support on ad-hoc projects and data analysis requests.

Who we’re looking for

You’ve got some experience in a finance or operations role, or you can demonstrate that you’ve built the relevant skills in another setting and are ready to learn more.

• You’re organised and methodical, with strong attention to detail that helps keep things running smoothly and accurately.
• You enjoy solving problems and thinking critically about how things can be improved, streamlined or automated.
• You’re quick to learn new systems and tools, you might not have used platforms like Xero or Salesforce before, but you’re keen to get stuck in.
• You take ownership of your work, following through on tasks and making sure nothing falls through the cracks.
• You’re proactive and hands-on, excited to go beyond your core responsibilities to improve how we work and help make it a success.
• Being a proficient user of Microsoft Excel (formulas, pivot table, x-lookup) is a bonus.
• Having an educational background in Finance, Accounting or a Business related discipline is desirable, but not essential. 

Working together

We’re a small but mighty team of 3 within Finance (this role included). You’ll be line managed by the Head of Finance and will be working very closely with our Finance Lead too. You’ll also have regular contact with most people across the Unifrog, especially our partner-facing teams and the People team. You’ll also be liaising with our external accountants who take lead with the financial accounting and payroll side of things. 

Key benefits 

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details 

• £33,000 - £36,000 per year, depending on experience (Grade B).
• This position is advertised as Finance Executive, though internally it will be referred to as Finance Coordinator to better align with Unifrog job titles. 
• Work remotely, or flexibly in our London or Edinburgh office.
• 28 days paid holiday per year (plus bank holidays).
• Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.
• Start date: as soon as possible, though we will be flexible for the right candidates.
• If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
• We can only consider candidates who have the right to work in the UK.

Application process
Deadline: 10:00am (BST) on Monday 1st September 2025. 

Stage 1: Application form (~1 hour) 

Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.

• i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
• ii. Describe a time when you identified an opportunity to improve something in your team or organisation. What steps did you take, and what was the outcome? (250 words)
• iii. Our Finance team is looking to reduce the number of late payments from our partner schools. What kind of information would you want to understand the issue, and what steps might you suggest to help improve the situation? (250 words)

Stage 2: Phone interview (15 minutes) 

• The next stage of the application process will be a short phone interview. 

Stage 3: Video call interview and task (1 hour 20 mins) 

• In-tray exercise (20 minutes)
• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (60 mins).

Phone interviews will be held throughout the application window. Video call interviews will be held w/c 15th September 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

Salary: £31,133.37 plus £5023.71 London Weighting if applicable

Location: Old Street, London with some flexibility to work from home

Contract: Permanent

Hours: Full time 37.5 hours

Closing date: Thursday 21st August 2025 at 11:30pm

Are you results driven, with a commercially aware approach, a ‘can-do’ attitude, lots of creativity and innovation, and experience of working in retail buying & merchandising or retail-related Corporate Partnerships - or a genuine interest in working within this field? Then join Shelter as a New Corporate Partnerships Executive - Retail and you could soon be playing a vital role at the heart of our fundraising directorate.

About the role

An ideal opportunity for someone who is interested in a career in corporate fundraising or charity retail, you’ll play a key role in developing Shelter’s retail presence and raising vital funds. You’ll be responsible for enabling stock donations from major retailers and helping research and develop new relationships with businesses to generate stock and secure their expertise on a pro-bono basis.

Thinking strategically, identifying new opportunities, and bringing ideas and concepts to life through written proposals and pitches to businesses in order to generate support for Shelter – all are aspects of a role that will also see you ensure the smooth running of our Stock Generation administration processes and help the Senior New Corporate Partnerships Manager (Retail), with day-to-day activities.

About you

As well as being keen to develop a career in charity retail and fundraising, you also feel passionate about working with companies to help tackle homelessness. What’s more, you believe you have what it takes to plan and source new stock generation opportunities and develop new acquisition tactics and campaign ideas that will engage retailers. You will have the ability to generate creative and imaginative proposals and take the initiative to develop new relationships with brands and retailers.

An understanding of the sustainability agenda for businesses and ability to apply commercial and financial principles to improve business performance would be a definite advantage. We’re also looking for someone friendly and personable, with strong relationship building skills who can manage a busy workload, work well as part of a team and is proficient using Microsoft Office applications and databases.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Shelter’s mature fundraising team has seen continuous year on year growth. The directorate generates over £65m gross income, of which a high percentage is unrestricted, giving us an exceptional level of investment flexibility. This particular role sits within our High Value Partnerships division, which includes Philanthropy, Trusts & Foundations, Legacies, and Corporate Partnerships fundraising specialists. It will also see you work closely with colleagues in a Retail team that’s responsible for a network of 77 charity shops and boutique stores that are the face of Shelter on the high street.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We are open to risk and learning from our experiences
• We work together to achieve our shared purpose
• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter.

We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

About the role

This is a unique and exciting opportunity to help deliver SSAFA volunteer support to the serving community.

You will work closely with the Serving Community Manager to develop SSAFA’s support to the serving community through its volunteer delivered Serving Community Teams and the Community Volunteering Service.

Your role will be to ensure a safe and quality service is delivered by volunteers, and support them from the recruitment and induction stage through to becoming a fully trained volunteer.  

You will monitor and review the service, providing feedback on progress and areas of concern as well as statistical data to the Serving Community Manager.

In addition, you will provide support and supervision to Community Volunteers and ensure robust recording and handling of beneficiary data in line with SSAFA’s policies and procedures.

About the team

You will be part of a small innovative team working together to plan and deliver SSAFA’s support to the serving community, rolling out services which will assist volunteers in helping beneficiaries. You will work with all departments across SSAFA and with external stakeholders to raise awareness of the needs and challenges of the serving community and how SSAFA can help.

About you

We are looking for a highly organised individual to deliver volunteering support to the serving community. You will have a good understanding of the unique issues that the serving Armed Forces community may experience, and knowledge and experience of the charitable sector.

You will have experience of managing volunteers, have strong interpersonal skills and the ability to establish working relationships quickly.

As a proactive and motivated individual, you will have good project management skills in order to prioritise your time, and plan and deliver an exciting new services to the serving community.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on 31 August 2025.

Interviews: 10 to 12 September 2025.

Salary: £80,000–£90,000 WTE (4 days a week preferable)
Location: Hybrid (Central London office with flexible working)
Closing date: 7th September
Contact: Rosemary Pini, Allen Lane  

An opportunity to shape a better future for children across the UK.

Thrive at Five is seeking a strategic and hands-on Finance Director to join the organisation at an exciting time of growth. With programmes now live in Stoke-on-Trent, Redcar and Cleveland, and Middlesbrough—and a new site expected to launch in Scotland later this year—this is a pivotal role supporting national expansion and long-term impact.

As a national charity, Thrive at Five helps children in their early years build strong foundations for life and learning. Working in some of the UK’s most disadvantaged communities, the charity empowers parents and carers while enabling collaborative, place-based action across local systems of support. This work is already making a difference, with early progress recognised in Parliament and featured in recent government initiatives.

The Role

The Finance Director will provide strategic financial leadership across the charity, supporting its mission through robust financial management, long-term planning, and operational oversight. As a member of the Senior Leadership Team, the postholder will work closely with the CEO, trustees, and place-based programme teams to ensure the organisation remains sustainable, agile, and mission-driven.

Key responsibilities include:

• Leading financial strategy, planning, and forecasting
• Overseeing financial operations, systems, and compliance
• Managing restricted and unrestricted funds, budgets, audits, and risk
• Providing high-quality financial reporting to the Board and Finance & Risk Committee
• Supporting fundraising through effective bid modelling and financial insight
• Line-managing and developing finance team members

This is a hybrid role based in Central London (currently Victoria), with flexibility and occasional travel to programme locations.

The Person

Thrive at Five is looking for a qualified accountant (ACA, ACCA, CIMA, CIPFA) with significant experience at Finance Director or senior finance leadership level—ideally within the charity or not-for-profit sector.

The ideal candidate will bring:

• A strong understanding of charity finance, including SORP and fund accounting
• Experience of strategic financial planning and risk management
• A collaborative, solutions-focused mindset with excellent interpersonal skills
• The ability to influence at senior levels and build effective cross-functional relationships
• A commitment to Thrive at Five’s mission and values, and a willingness to roll up their sleeves in a growing, fast-paced organisation

Why Join Thrive at Five?

• Purpose-led work: Help give every child the best start in life
• Growth opportunity: Join a high-profile, ambitious charity on a national trajectory
• Flexible working: Hybrid model with supportive culture and work-life balance
• Influence and impact: Be part of a close-knit leadership team shaping strategy and systems
• Professional development: Thrive at Five supports continuous learning and personal growth

How to Apply

To apply, please send a CV and supporting statement.

For a confidential conversation about the role, please contact:
Rosemary Pini, Business Managerfrom Allen Lane

Purpose of the job

This is an exciting opportunity for a proactive and relationship‑focused individual to join our Corporate Partnerships team. The role will be a mix of managing and growing existing partnerships and supporting new business activity.

You’ll work closely with the Corporate Partnerships Manager and other colleagues across the team to ensure that our corporate partners feel valued, supported, and inspired by the impact they are helping to create. You’ll also contribute to building our pipeline, identifying potential new supporters, making first contact, and helping to develop tailored proposals.

While you don’t need to be an expert from day one, you will bring energy, curiosity, and great interpersonal skills, along with the ability to deliver excellent partnership experiences.

Key Responsibilities

Account Management

• Support the management of existing corporate partnerships, ensuring they are well‑stewarded and achieve agreed objectives.

• Coordinate partnership activities, such as volunteering days, events, campaigns, and communications.

• Work with internal teams (Marketing, Impact, Delivery) to gather and share inspiring impact stories and updates with partners.

• Track and report on partnership deliverables and KPIs.

• Identify opportunities to deepen existing partnerships, such as additional projects, campaigns, or employee engagement activities.

New Business Support

• Research and identify potential new corporate partners.

• Assist with approaches to prospective partners, including outreach emails, calls, LinkedIn networking, and event attendance.

• Support the development of high‑quality proposals, presentations, and budgets for senior stakeholders.

• Help maintain and grow the new business pipeline.

Communications & Events

• Work with Marketing & Comms to produce engaging partnership content for social media, newsletters, and impact reports.

• Represent UK Youth at external networking events, conferences, and partner‑related activities.

Data & Administration

• Keep all CRM records accurate and up to date.

• Support due diligence processes for both new and existing partnerships.

• Ensure donations are processed, recorded, and recognised appropriately.
   

Why join UK Youth?

By working at UK Youth, you’ll be joining a friendly and committed group of people tackling the systemic problems letting young people down. You’ll also be part of a passionate, values‑driven team who believe in the power of partnership to transform young people’s lives. This role offers the chance to:

• Develop your skills in corporate fundraising, account management, and partnership development.

• Build strong relationships with a variety of high‑profile corporate supporters.

• Work across departments to deliver engaging, impactful partnerships.

• Contribute to meaningful projects that make a difference in young people’s futures.

• Gain hands‑on experience in developing and pitching new partnership ideas.

You’ll have access to opportunities for professional development and ways to connect with colleagues, whether through lunch‑and‑learn sessions or away days at our outdoor learning centre, Avon Tyrrell.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme
   

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Friday 22nd August 2025 at 23:59 (Midnight)

Provisional Interview Dates: w/c 1st Sept 2025

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Membership Engagement Officer
Salary: £26,000 – £30,000 (DOE)
Location: Central London (hybrid working, 3 days a week in the office)
Contract: Permanent, full-time

The Talent Set are delighted to be supporting a leading membership association in their search for a proactive and personable Membership Enaggement Officer to help grow, retain, and engage its nationwide network of members.

Key Responsibilities Include:

· Build strong relationships with both prospective and current members, ensuring they receive maximum value from their membership

· Research, identify, and qualify new business opportunities across events, sponsorship, and partnership activities

· Represent the organisation at industry conferences, networking functions, and meetings (UK and occasional international travel required)

· Plan and deliver creative campaigns to attract and convert new members

· Liaise with partners to enhance and expand a portfolio of member benefits and commercial schemes

· Monitor engagement levels and take action to address potential non-renewals

· Maintain accurate, timely CRM records and produce regular progress reports on membership targets

· Support the delivery of commercial and sponsorship initiatives alongside the events and partnerships teams

Person Specification:

· Confident in meeting new people and building professional relationships

· Friendly, energetic, and determined, able to spot opportunities and turn them into results

· Comfortable explaining membership benefits or services in a clear and simple way

· Professional when dealing with senior contacts or decision-makers

· Pays close attention to detail

· Strong communication skills, both written and in presentations

· Able to work independently while also contributing to a team

· Quick learner, able to understand new or complex topics efficiently

· Experience managing contacts, sales, or leads using a CRM

· Proven track record of hitting targets or goals

· Previous experience in not-for-profit or trade association environments

·  

Interviewing and hiring immediately, apply today so you don’t miss out!

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).

We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Are you passionate about supporting young people and want to help drive meaningful change? We’re looking for a proactive and organised Youth Projects Coordinator to join our dynamic Fearless team on a 12-month maternity cover contract. This is a unique opportunity to play a central role in a national youth-focused initiative that makes a real difference.

Working part-time (22.5 hours per week) in a hybrid role based out of our Head Office, you’ll support our network of Outreach Workers across the UK, build partnerships with youth organisations, and help professionals feel confident sharing the Fearless message. From delivering presentations to analysing key data and supporting our digital content, no two days will be the same.

We’re looking for someone with excellent organisational and communication skills, who’s comfortable with data, digital tools, and engaging with a wide range of stakeholders. If you're ready to bring your energy, creativity, and commitment to youth empowerment, we’d love to hear from you.

We’re looking for an ambitious and energetic Senior Corporate Partnerships Officer to join our small but mighty Partnerships and Philanthropy fundraising team. The team is made up of seven fundraisers focusing on securing high-value gifts with big impact, both from companies and from trusts and foundations.

Our perfect candidate will have experience in new business/sales and account management, either within the charity or corporate sectors. We’re looking for someone with the confidence in securing, growing and managing a diverse fundraising portfolio.

You’ll be a proactive self-starter with creative flair who has strong attention to detail and excellent new business, account management, relationship building, pitching and writing skills. Success in the role will be measured through income targets, partnership satisfaction and engagement levels, renewal rates and contribution to long-term strategic goals.

In this job, you’ll work closely with the Senior Strategic Partnerships Manager and wider corporate partnerships team to drive forward new business by seeking and securing innovative new partnerships with high-value companies. You’ll also deliver excellent account management by providing our partners with an inspiring supporter experience. Your portfolio may include large Charity-of-the-Year collaborations, nationwide campaign-based partnerships, multi-year partnerships with pharmaceutical companies, and sponsorship and Cause Related Marketing (CRM) opportunities.

You'll be joining us at the start of our ambitious and exciting journey, to win more of and grow our strategic, high-value partnerships. You’ll be instrumental in helping our team to reach our ambitious fundraising targets and ultimately improving the lives of everyone affected by bowel cancer.

Crimestoppers is an independent charity that plays a vital role in helping people speak up about crime safely and anonymously. For over 35 years, we’ve worked with the public, police, and a wide range of partners to ensure vital information gets to where it’s needed - helping to solve and prevent crime, protect communities, and save lives.

We’re now looking for a Head of Marketing and Communications to lead and shape the vital function that sits within the role. This is a senior strategic role at the heart of the organisation, whilst still allowing the post holder to stretch creatively. You’ll be responsible for building national campaigns, leading our communications strategy, overseeing our brand, and ensuring our message reaches the right people including the public, law enforcement and commercial clients and partners.

This is more than a brand role. It’s about driving real-world impact and action; helping people feel confident to share what they know about crime, supporting victims, and promoting positive change. Crimestoppers operates in a complex landscape of public safety, corporate partnerships, and digital innovation and so knowledge of the commercial world is key. You’ll need to balance creativity with accountability, public interest with stakeholder engagement, and strategic thinking with hands-on delivery.

We’re looking for someone with strong leadership experience across marketing, media, digital, and strategic communications, ideally in a high-profile or sensitive environment whether this be not-for-profit or otherwise. You’ll need to be comfortable managing teams and budgets, influencing at senior management team level, and working across different sectors. Most importantly, you’ll share our belief that everyone has a right to feel safe from crime. 

Please see the job pack for more information. 

Please submit both a CV and covering letting in application for this role - applications without covering letters may not be considered.

Following a sustained period of professionalisation, including the introduction of improved financial and reporting systems, we are seeking an experienced and proactive Operations Lead to manage the day-to-day running of the organisation. This is a key role which requires a confident all-rounder who will ensure efficient operations while working closely with the Director to support strategic growth.

You will bring practical financial expertise and enjoy working with systems and spreadsheets. Comfortable collaborating across all levels—from bookkeeper and accountant to the Board of Trustees—you will lead finance, governance, HR, compliance, and organisational planning. Your work will ensure operations align with and support Outset’s mission and values.

You will oversee the financial management and timely payment of grants awarded to leading international public arts organisations. This includes monitoring grantee progress and ensuring funds are disbursed on milestone completion. The position also offers regular invitations to a wide range of art events across London, providing opportunities to engage with the contemporary arts scene and build relationships with key cultural stakeholders.

This is an exciting opportunity to play a central role in a dynamic organisation during a pivotal development phase, with visibility across all charity activities. We are seeking a hands-on, adaptable individual eager to contribute to the organisation’s growth. The role offers flexible hours and working patterns, with scope to shape and expand responsibilities over time.

Responsibilities

• Oversee financial administration, including bookkeeping, grant payments, cash flow, bank accounts (UK & USA), foreign exchange, and gift aid claims.
• Develop and monitor budgets with Director and Treasurer.
• Work with external bookkeeper and accountant on accounts and grant reporting.
• Maintain donor CRM, manage contracts, invoicing, and coordinate donor communications.
• Support donor cultivation, VIP access, and prepare briefings for Director and Trustees.
• Coordinate HR tasks such as recruitment, payroll, and expenses.
• Manage subscriptions for IT systems, business rates, rent, and insurance payments.
• Organise logistics for London-based artist residency award.
• Coordinate Board meetings, Trustee recruitment, and maintain legal and compliance documentation.
• Manage the American Friends of Outset 501(c) organisation, including scheduling and running Board meetings, overseeing finance and compliance processes, and holding relationships with key stakeholders.
• Support communications, organisational announcements, and strategic development with the Director.

Person Specification

Essential:

• Experience in an operations or management role, preferably in a charity context.
• Strong organisational, financial, and project management skills.
• Knowledge of UK charity governance and compliance requirements.
• Confidence with financial systems, budgets, and reporting.
• Excellent communication and interpersonal skills.
• Ability to balance strategic thinking with hands-on delivery.
• A collaborative, flexible, and problem-solving mind-set.

Desirable:

• Professional qualifications are desirable but not required.
• Experience liaising with international donors.
• Experience working with a small team or start-up environment.
• Familiarity with or experience of a fundraising context.
• Interest in and passion for the arts.

OVERVIEW

This role will be a key member of our ambitious team, delivering a growing portfolio of fundraising campaigns, fundraising events, and supporter engagement initiatives. You’ll oversee our supporter journeys, manage our communications channels, and build meaningful relationships that drive income and deepen our impact.

DUTIES & RESPONSIBILITIES

Fundraising Campaigns & Income Generation

• Work with the Head of Fundraising to plan and deliver our 12-month supporter journey – including fundraising campaigns (online and offline), events and appeals.
• Manage our calendar of challenge events (e.g. The Don’s Cycle Challenge, Wombles Walk, Sponsored Skydive).
• Grow supporter-led community fundraising in the local area.
• Lead outreach to engage new local partners – including small businesses, schools and clubs – promoting fundraising opportunities and supporting their initiatives.

Communications & Marketing

• Alongside the Head of Fundraising, lead all communications for the charity.
• Create engaging fundraising content for email, website, and social media to drive online donations, event and programme sign-ups.
• Work with the wider Foundation team and club comms team to create content for social media, e-newsletters and our website.
• Promote Foundation programmes and campaigns to fans, families, and local supporters, driving participation and donations.
• Create marketing materials (posters, flyers, etc.) to support charitable prorammes and campaigns.
• Collaborate with Senior Managers to share the impact of the Foundation through monitoring and evaluation reports. Including creating the annual organsiation Impact Report.
• Manage the Foundation’s website, ensuring content is regularly updated, fully functioning, and aligned with key campaigns, events, and programmes.

​Supporter Engagement & Stewardship

• Manage the supporter engagement programme, delivering a rolling 12-month plan of personalised and meaningful touchpoints.
• Develop and implement strategies to encourage increased giving and recruit new regular donors.
• Maximise engagement and retention of individual supporters (particularly low- to mid-level donors) through excellent donor care, timely thanking, and compelling communications.
• Coordinate supporter stories and participant case studies to inspire giving.
• Manage our weekly e-communications, using engaging content to recruit new subscribers and convert them into donors, event participants, or programme attendees.

Supporter Care

• Act as the first point of contact for fundraisers and donors, delivering first-class stewardship and support.
• Ensure timely, warm and effective follow-up with all supporters, helping them feel inspired, valued and connected.

Events & Community Activation

• Support the delivery of fundraising and engagement opportunities at AFC Wimbledon fixtures and stadium events.
• Represent the Foundation at local events, cheque presentations, and community partner visits.

Administration & Data Management

• Maintain accurate supporter and income records in our CRM system, ensuring compliance with GDPR and data protection laws.
• Liaise with the Finance Officer to process donations, including Gift Aid claims and income reconciliation.
• Provide regular fundraising reports and insights for internal and external stakeholders.

PERSON SPECIFICATION

Essential

Qualifications & Experience

• Hold a relevant higher education or industry recognised certification or have a minimum of at least 1–2 years' experience in a fundraising, communications, supporter engagement or similar role
• Proven ability to build and maintain relationships with supporters, partners, or donors
• Experience planning and delivering fundraising campaigns, events, or community initiatives
• Experience using digital tools for fundraising and engagement (e.g. mass email platforms, design tools, giving platforms, CRM systems)
• Experience creating digital content (e.g. website management social media, e-newsletters, case studies)

Skills & Abilities

• Strong written and verbal communication skills, with the ability to tailor messages for different audiences
• Excellent organisational skills with the ability to manage multiple priorities and meet deadlines
• Confident in working independently, taking initiative, and problem-solving
• Strong attention to detail, particularly when managing supporter data and income records
• Ability to travel to activity & meetings across London and surrounding areas

Knowledge

• Understanding of fundraising best practices, supporter stewardship, and donor journeys
• Awareness of GDPR and data protection principles in a supporter/donor context
• Familiarity with digital communications and engagement techniques

Attributes

• A warm, friendly and professional manner with a people-first approach
• Passionate about our mission and the power of sport to transform lives
• Flexible and willing to support occasional evening and weekend activities, including matchdays
• A collaborative team player, willing to support colleagues across different functions

Desirable

• Experience working in or with a sport, health, or youth-focused charity or community organisation
• Experience with CRM/database systems such as Donorfy, Salesforce, or Beacon
• Experience reporting fundraising results to internal or external stakeholders

GENERAL INFORMATION

The Employee must at all times carry out his/her responsibilities with due regard to the AFC Wimbledon Foundation policies and procedures in particular Health & Safety, Financial Authorisation, Confidentiality and with regard to the Data Protection Act.

The Employee must act to protect all young people and adults at risk that are in their care or attending the Company’s premises. The Employee must report any misconduct or suspected misconduct to the Safeguarding Manager.

The Employee must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relations amongst Employees and customers.

The above Job Description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club.

Location:  Hybrid working between the Aldgate, London office and home

Trusts Officer

A great opportunity has risen for a Trusts Officer to support our ambitious 5-year strategy by building relationships with Trusts + Foundations, engaging new supporters with our cause and ensuring existing supporters receive first-class stewardship.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will take ownership of your own portfolio of Trusts + Foundations with the capacity to donate up to £10k, leading on all stages of the cultivation cycle from prospect identification to stewardship to retain existing supporters and generate new business. Proactive and tenacious, you will enjoy building relationships with funders via phone and email, using this insight to craft compelling and inspiring proposals and update reports which match funder interests.

You will have excellent written and verbal communication skills, a keen eye for detail, and be comfortable working in a fast-paced environment. You will be organised, creative, and able to manage competing deadlines across a varied portfolio. You will have robust IT skills, with experience of using a CRM system to update and maintain accurate donor records.

There is significant scope to make your mark on this role, working both independently and in close collaboration with colleagues across the organisation to drive income across our research, services and policy work and develop your own relationship management and grant management skills.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

We will review applications continuously as they are received and reserve the right to appoint a suitable candidate prior to the stated closing date.

Location:  Hybrid working between the Aldgate, London office and home.

Salary:  £32,000 to £36,000 per annum

Contract: Permanent

Closing date: 11.59pm Monday 18 August 2025

We’ve got a bold ambition, a clear strategy and a growing team of over 100 colleagues who are passionate about delivering on big goals. To do this well, our four senior leaders (the Executive Team) need to stay focused on the big picture—casting vision, galvanising our people, building relationships, and advancing strategic priorities. This team is highly collaborative, fast paced, extremely busy and is looking for Executive Assistance to become even more effective for   colleagues and those we serve.

As a trusted partner to our CEO, Executive Team, and Trustees, this role ensures our leadership operates with clarity, focus, and momentum. From managing complex schedules to coordinating key projects and communications, you will create the space and structure that allows our leaders to lead —helping Stewardship remain agile, effective, and deeply aligned to its Christian mission.

This role isn’t just about worldly administration — it’s about the spiritual gift of administration and the stewardship of time, priorities, and relationships at the highest level of the organisation.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

The essentials …

• Salary: £50,000 - £55,000 per annum, commensurate with experience
• Location: Hybrid, with at least one day per week at Burlington House, Piccadilly, London
• Contract: Full-time, 15 month fixed-term contract (with potential to extend)
• Reporting to: Director of Membership & Development
• Direct reports: None initially

What you’ll be doing …

We are looking for a strategic and proactive fundraiser to lead the launch and delivery of a capital campaign to refurbish our Grade II* listed Lecture Theatre at Burlington House - a flagship project to enhance accessibility, sustainability and the visitor experience at the heart of our historic home.

Alongside this, you will support income generation across a range of charitable programmes, including education, outreach and member engagement, helping to grow both restricted and unrestricted income and strengthen the Society’s long-term supporter base.

This is a highly collaborative role focused on delivery. You will lead day-to-day campaign activity, with particular emphasis on individual giving, donor engagement and external communications. You will also play a key role in building the systems, processes and approaches that will underpin future fundraising success, supporting the Society’s wider ambition to grow income and resilience over the next decade.

This is an opportunity to shape and deliver visible, mission-driven campaigns at a pivotal moment for the Society, contributing directly to our impact, profile and financial sustainability.

Overall responsibilities / requirements ...

• Lead the capital fundraising campaign for the refurbishment of our Grade II* listed Lecture Theatre, driving income growth through individual giving, corporate partnerships and trust funding.
• Generate income to support our education and outreach campaigns, working collaboratively with colleagues in education, outreach and communications to engage a broad range of supporters.
• Shape compelling cases for support and deliver segmented donor communications that resonate with different audience groups.
• Strengthen internal fundraising infrastructure by improving systems, processes and reporting, ensuring the Society is well-positioned for future income growth.
• Support the Director of Membership & Development by preparing briefing materials, contributing to proposals, and identifying prospects for large gifts or grants.
• Manage timelines, budgets, and reporting related to campaign activity.
• Liaise with external suppliers, funders and design/marketing support as required.

What we’re looking for …

Essential

• Proven experience in a senior fundraising role, ideally within a charity, cultural or education focused setting.
• Demonstrated success delivering capital appeals and/or public fundraising campaigns.
• Track record of securing donations from individuals, major donors, companies and/or trusts.
• Experience developing and implementing fundraising strategies.
• Excellent written and verbal communication skills with strong interpersonal skills.
• Organised, self-motivated and able to manage multiple priorities.
• Understanding of establishing individual giving methods, including regular giving, legacy fundraising and digital channels.
• Familiarity with CRM systems (ideally Dynamics 365).
• Knowledge of fundraising regulation, GDPR and best practice in donor data handling.

Desirable

• Experience working on heritage, science or education-related campaigns.
• Experience collaborating with senior stakeholders, volunteers or boards/committees.
• Member of the Chartered Institute of Fundraising.

A bit about us …

The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. Our London office is situated in the beautiful London hotspot of Piccadilly in Burlington House, just next door to The Royal Academy.

As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:

• 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
• Option to purchase up to 2 days extra holiday days per year
• Contributary pension scheme with 10% employer contribution
• Access to 24/7 online GP with mental health & wellbeing counselling
• Free premium Headspace account for you and 2 members of friends/family
• Discounts and recognitions scheme
• Cycle to Work scheme
• Season Ticket Loan scheme
• Life Assurance and Income Protection schemes
• Free access to Royal Academy exhibitions
• Free Geological Society Fellow membership for qualified staff

The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.

How to apply …

Please head to our website (by clicking the button above) and read the job description in full for instructions on how to apply. 

As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to:

• Anonymise your application by stating only your initials in your CV (including your file name) and cover letter.
• State your initials only in the subject line when sending your application.
• Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable.

We regret that unsuccessful candidates will not be contacted. Please let us know if you will require any special provisions to be made should you be called for an interview.

All applicants must have the right to work in the UK.