Business support manager jobs in notting hill, greater london

Venn Group is delighted to be working with an executive non-departmental public body to recruit a Director of Financial Planning and Analysis. This leadership role will oversee strategic financial planning, drive performance through data-driven insights, and build a high-performing global FP&A function. It offers the opportunity to influence executive decision-making, manage a growing team, and lead transformation during a period of significant organisational change.

Key responsibilities of the role:

• Provide strategic leadership for global financial planning and reporting, aligned with long-term organisational goals
• Lead development of multi-year financial plans, annual budgets, and forecasts, incorporating scenario planning and risk analysis
• Oversee implementation of a new FP&A system, enhancing forecasting through automation and driver-based modelling
• Build a high-performing FP&A function, introducing a new operating model and best-practice methodologies
• Deliver forward-looking financial insights to inform executive decision-making and identify key risks and opportunities
• Promote data-led planning using advanced analytics, real-time reporting, and business intelligence tools
• Manage and grow a multidisciplinary finance team, fostering performance, collaboration, and capability development
• Engage senior stakeholders to ensure robust financial governance, compliance, and strategic alignment

Ideal candidate profile:

• Professionally Qualified Accountant (ACA, ACCA, CIMA, or CIPFA)
• Proven experience in international, multicultural environments
• Demonstrated expertise in commercial finance and strategic financial management
• Track record of successfully leading organisational change and transformation initiatives
• Strong leadership capabilities with experience managing high-performing teams

 

Agency reference number: J88336

Location: Central London

Contract: Permanent

Salary: £95,000 - £100,000 per annum

Working hours: Full time

Working pattern: Hybrid (2-3 days per week in the office)

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Marketing Officer
Salary: £30,824 per annum
Contract: Permanent
Hours: 37.5 hours a week
Work Pattern: Monday to Friday. Some weekend working will be required (approximately 1 in every 4) as part of the Duty Management Rota
Location: London Wetland Centre

About The Role

The London Wetland Centre has an exciting opportunity for a Marketing Officer to join to the team.  This role will help drive visitation to London Wetland Centre, raise brand awareness and increase engagement across social media platforms.

The role will focus on creating engaging content, delivering PR, and collaborating with internal teams to deliver agreed marketing and communications activities.

Key responsibilities include:

• Working closely with the Senior Visitor Marketing Manager to create multi-channel marketing campaigns that drive visitation to London Wetland Centre and enhance WWT brand awareness.
• Creating and delivering the centre’s PR activities, maximising local and regional media opportunities by developing excellent media contacts, creating engaging copy for editorial coverage, and supervising media site visits.
• Managing all social media channels and creating engaging content to, drive visitation, promote events, and engage visitors with our conservation work.

This is a full-time position working 37.5 hours a week, Monday to Friday. Some weekend working will be required (approximately 1 in every 4) as part of the Duty Management Rota.

About You

We’re looking for an enthusiastic and digitally-focused Marketing Officer.

You will possess the following attributes and skills:

• Excellent written and verbal communication, with experience of writing content for different audiences and platforms, from social media to PR
• Creative thinker with an eye for the latest trends, and the ability to innovate
• High levels of planning skills with effective prioritisation, balancing deadlines and workloads
• Exceptional interpersonal skills and the ability to build relationships with a wide range of stakeholders

The post holder should be educated to degree level, or be able to demonstrate equivalent experience, ideally in a business or marketing related discipline.  They will also have demonstrable experience of digital marketing, social media management and media relations as this is essential to the role.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from Care first

Closing Date: 1st June 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

Marketing Coordinator, Membership Loyalty & EngagementSalary: £31,200
Hours: Full time
Contract: Permanent
Location: King's Cross, London N1C (Hybrid)

Who are we?

Art Fund is the UK’s national fundraising charity for art. We give grants to help museums, galleries, historic houses and public arts organisations to acquire objects for their collections, to share them with as many people as possible, and to support research and training for museum professionals. We are supported by our growing membership of 135,000 through the National Art Pass, as well as the generosity of many individuals, trusts and foundations.

The role

We are looking for a Marketing Coordinator to play a crucial role in delivering first class marketing strategies to drive satisfaction, increase revenue and develop lasting engagement for Art Fund's membership (The National Art Pass). This is an exciting opportunity to join the membership team at one of the UK’s leading arts organisations and play a key role in achieving Art Fund’s core mission of helping museums and people share in great art and culture. You will be data & insight driven marketer with experience in customer retention, coordinating multi-channel loyalty programs and building customer journeys via email-marketing tools. You’ll also be responsible for crafting engaging copy that brings members along every step of our charitable proposition, inspiring connection, trust and action.

As a key member of the National Art Pass marketing team, you will be instrumental in:

• Marketing strategies across online and offline channels that maximise retention rates of the National Art Pass
• Supporting a programme of activity that promotes Art Fund’s charitable message to increase membership loyalty and to generate income via regular giving and fundraising initiatives
• Ensuring the delivery and smooth running of marketing automation membership journeys to support all areas of the membership cycle from onboarding and renewals right the way through to lapsed and win-back programmes
• Developing assets and experiences that add-value to our diverse membership, creating engaging communications that showcase what’s on at museums across the UK
• Coordinating membership e-comms and digital services including defining customer journeys, writing copy and forward planning of email content and regular reporting on results
• Collaborating with internal teams such as the Design, Content and external agencies / suppliers to create marketing assets that reflect Art Fund’s brand identity

The ideal candidate will have experience in customer retention, loyalty program management and CRM. Your role will involve using data, audience insights to drive marketing strategies as well as close collaboration with internal and external stakeholders to drive the best possible membership experience. This is a fantastic opportunity to make an impact in support of Art Fund's charitable mission as part of the membership team.

Key Employee Benefits

• Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
• Free National Art Pass (NAP) – for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance – cover for up to three times your basic salary.
• Season Ticket Loan
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

This post is London-based. We have a hybrid working model of minimum 2 days per week (for full time staff) at our King’s Cross office (2 Granary Square, London N1C 4BH).

Closing deadline: 23.59 on Monday 26 May 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK.

Please note that any suspected use of AI in relation to answering sift questions will be marked down.

No agencies please.

Award-winning and bold innovation. Modern Tech-Stack. Impacting the future.

X2 Lead Solution Architect

£72,000 - £77,000 (+ )

Department: Chief Operating Office

Contract: Permanent

Hours: Full time 35 hours per week

Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Closing date: 22 May 2025 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: Two competency-based interviews with an exercise

Interview date: We will be shortlisting on a rolling basis so please do not delay in applying

How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

*Please note: we discourage the use of ChatGPT or other AI platforms when applying for this role. While AI tools can be useful, we strongly encourage applicants to ensure their applications authentically reflect their own experience. If you choose to use AI for formatting or assistance, please take care to review and personalise your application accordingly.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

Cancer Research UK has an ambitious Technology strategy and modern with a complex hybrid (on-premise & multi-cloud) infrastructure underpinning an extensive technical estate that underpins the charity's ability to both deliver a range of change initiatives and programmes and support our vision and . Our Architecture team is at the forefront of technological innovation in the charity sector and plays an essential role in ensuring our technical architecture supports the charity's diverse needs and ambitions across a range of products and services used by 4,000+ staff, 600+ shops, and thousands of supporters who raised £463m towards our life-saving research in 2023/24.

As our Lead Solution Architect, you'll play a pivotal role in shaping the technological future of Cancer Research UK by collaborating closely with our product portfolios, providing technical leadership, and defining end-to-end solutions that enable our lifesaving work. Based on your experience and background, you will be the subject matter expert within a specific specialism of architecture (such as business, enterprise, solution, infrastructure, data, security, platform, service etc). We can offer learning and development opportunities to broaden your knowledge and impact by rotating across a range of domains.

This is your chance to make a real difference while advancing your career in a supportive environment. If you are an experienced Solution Architect with in-depth knowledge in one of the above architecture domains who wants to leverage technology to accelerate change in a purpose-driven environment, we'd love for you to join our mission.

What will I be doing?

• Experienced Architect with extensive experience in at least one of the following architecture domains: business, enterprise, solution, infrastructure, data, security, platform, or service.

  • Please note that candidates with an engineering background will not be considered for this Solution Architect role, as this position requires an Architecture skill set and experience.

• Partnering with Heads of Product Portfolios and Product Managers to support roadmap development and provide early triage.

• Providing architecture support, coaching, and solution assurance across Technology's product portfolios.

• Addressing key design decisions, balancing risks, benefits, and outcomes for complex technical problems.

• Collaborating with Lead Engineers and other technology teams to ensure the documented current state is maintained for change assessment and operational support.

• Communicating and coordinating architecture development and technical change across portfolios and products (including those delivered by our partners).

• Contributing to and building an active Architecture community across capabilities and partners.

• Providing in-depth expertise within at least one specialised domain of architecture, from: business, enterprise, solution, infrastructure, data, security, platform, or service.

Leadership & Drive for Impact:

• Building credible stakeholder relationships across the charity ensuring to value ideas, drive momentum, and challenge when required.

• Balancing short-term needs with long-term strategic goals

• Translating complex information and concepts to technical and non-technical audiences.

• Driving the direction and output on day-to-day workload and priorities while navigating ambiguity and making clear and timely decisions in changing situations

• Mentor and coach colleagues, fostering a culture of continuous learning and leading through others.

Resource Management:

• Reducing costs by proactively challenging to enable the optimal cost of resource ownership and delivered architecture.

• Building inclusive environments and working with third parties.

What skills will I need?

• Experienced Architect with extensive experience in at least one of the following architecture domains: business, enterprise, solution, infrastructure, data, security, platform, or service.

  • Please note that candidates with an engineering background will not be considered for this Solution Architect role, as this position requires an Architecture skill set and experience.

• Has delivered large-scale migrations and implemented new technologies within an integrated architecture in large, complex organisations.

• Solid understanding of modern software and platform architecture approaches (e.g., microservices and cloud etc).

• Experience delivering architecture through Agile Product teams.

• Knowledge of enterprise architecture frameworks (e.g, (TOGAF, Zachman etc), industry-wide best practices, and emerging technologies.

• Modelling and documenting experience with the ability to create models and visualisations to enable others to understand the architecture.

• Strong analytical thinking and problem-solving skills.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

Additional Information

For more information about working with us please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Shape the Future of Finance at ABRSM

ABRSM is the UK’s leading music education body and a globally respected charity, supporting millions of learners and teachers across 90+ countries through world-renowned music exams, publications, and digital learning tools. With a turnover of approximately £50 million, ABRSM is undertaking an ambitious programme of digital transformation—modernising systems, operations, and ways of working to better serve its global community.

They are now seeking a dynamic Head of Transactional Finance to lead the evolution of finance operations and define the future of this function within a modern, collaborative finance team.

The Role
Reporting directly to the CFO, the Head of Transactional Finance as a pivotal leadership role that oversees payroll, accounts payable, and finance systems. It has a strong relationship to accounts receivable in an adjacent team. It’s a unique opportunity to lead a function through significant change.

You’ll be instrumental in driving automation, improving processes, and ensuring seamless integration between finance systems (UNIT4) and wider business platforms such as Microsoft Dynamics. This role is ideal for someone who thrives in a fast-paced, change-oriented environment and is passionate about delivering operational excellence and strategic impact:

• Driving automation and process improvement across transactional finance
• Managing the successful deployment and optimisation of UNIT4 and its integration with wider business systems (notably Microsoft Dynamics)
• Enhancing financial compliance, policy, and controls
• Ensuring underlying data is clean and timely for reporting
• Supporting change management across finance and the broader organisation

The Person
We’re looking for a confident and forward-thinking finance professional who thrives in change-oriented environments and wants to put their stamp on a high-impact function. You'll play a critical role in bridging systems, processes, and people—bringing structure, clarity, and innovation to a function that underpins ABRSM’s financial strength and strategic direction.

You’ll bring:

• A recognised finance qualification (ACA, ACCA, CIMA or equivalent)
• Demonstrated leadership in finance operations, including payroll and accounts payable
• A track record of managing or supporting finance system implementations and integrations (experience with UNIT4 is essential)
• Excellent project management and stakeholder engagement skills
• A mindset geared toward continuous improvement, digital transformation, and cross-functional collaboration
• The ability to shape and position transactional finance as a partner to teams such as financial accounting and FP&A
• This role is not for a pure systems accountant—but for someone who thinks systemically, understands how to embed finance within digital workflows, and can bring a modern, strategic lens to transactional processes.

Why Join ABRSM?

• This is a rare opportunity to lead change in an organisation with a global reach and a purpose-driven mission. You’ll have the autonomy to define the transactional finance function and be part of a broader transformation journey that’s reshaping how ABRSM delivers value internally and externally.
• A high-impact leadership role in a purpose-driven organisation
• The opportunity to shape and modernise finance operations
• A chance to contribute to a global mission in music education
• A competitive salary and benefits package including matched pension contribution plus 2% (employer contribution capped at 10%), 25 days annual leave plus Xmas closure days, Flexible and hybrid working arrangements.
• Contract: Permanent or 18-Month Fixed Term
• Opportunities for professional development and continuous learning.
• A collaborative and supportive work environment.

How to Apply
ABRSM are working in partnership with Hays Senior Finance to identify the right person for this role. Please contact Peter O’Sullivan at Hays if you have any queries, but the first step towards being considered is to make your application. If suitable, Peter will follow up with a call to discuss next steps.

Closing date: 4th June 2025
Interviews: 18th and 19th June

We offer hybrid working with candidates to attend the London office in Farringdon 8 days per month. However we can be flexible if candidates from outside the London area would like to apply.

Role:  Legacy Case Executive

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

Are you an experienced legacy professional with a keen eye for detail and a passion for making a difference? We are looking for a dedicated Legacy Case Executive to lead on all operational aspects of legacy administration and case management. In this vital role, you’ll ensure legacy gifts are processed efficiently and accurately, securing the best possible financial outcomes for the charity whilst safeguarding our reputation. Working closely with colleagues in Finance and Legal, you’ll help to maintain a robust and reliable income stream that directly supports our life-saving work across communities.

About You

• Demonstrable experience within a related role in Charity Legacy or Estate Administration
• Demonstrable experience of using databases such as Dynamics 365 and Microsoft applications
• Evidence of effective relationship management with a range of external stakeholders including solicitors, lay executors and auditors
• Experienced user of First Class

About the Role

• Manage and maximise legacy income by overseeing cases, monitoring legal/admin costs, and ensuring compliance with policy and best practice.
• Act as the main point of contact for solicitors, executors, supporters, and third-party suppliers to maintain strong relationships and communication.
• Lead on complex and high-value cases, offering expert advice on probate, tax, and legal matters while escalating as needed.
• Maintain accurate records and reporting, working with Finance and Database teams to ensure audit compliance and effective forecasting.
• Drive continuous improvement by updating legacy processes, advising on policy changes, and supporting recognition programmes for legacy donors.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

This is an exciting and influential role in The Salvation Army, requiring a broad experience and skill set, along with relationally focused and adaptable approach. It will involve working with a skilled team to engage and support professionals from a variety of fields to influence strategy and practice. You will not only collaborate to ensure the collection and analysis of good quality information but also work to facilitate its accessibility and implementation throughout the movement. You will join the team at a time of transition, helping plan and implement ways of working in R&D that emphasis the movement’s response as a church to the needs of local communities and wider society.

The successful candidate will be responsible for assisting the Director of Research & Development in directing and providing strategic leadership on all research matters to the UKI Territory. The role is a key part of R&D senior management team. R&D seeks to inform, inspire and enable transformational front-line mission. The post-holder will be responsible for significant internal agendas including Ethics, Impact Measurement and develop strategic research university partnerships to promote evidence-based mission. They will be required to manage a significant portfolio of projects and contacts.

The successful candidate will be able to demonstrate:

• An extensive proven track record of utilising strong interpersonal and relational skills to lead a successful research team that supports the development, implementation and evaluation of high impact research initiatives, developing and training staff, and managing performance where required
• Proven track record of empowering and coaching team members to innovate, whilst leading by example, demonstrating clarity of thought and direction, drive and humility
• Excellent communication and interpersonal skills with the ability to influence at a senior level, and ability to develop strong, successful, collaborative and influential working relationships at all levels of seniority within an organisation
• A research-based PhD (or equivalent qualification), and excellent proven practical research, analytical and project management skills, including a thorough understanding of how to interpret stakeholders’ business needs and translate them into application and operational requirements, demonstrating creativity, agility and a solution-orientated approach.
• Practitioner understanding of participatory and theological research methods, ability to theologically reflect and discern, with a thorough understanding of research ethics.

This role has an occupational requirement that the successful candidate must be a committed and practising Christian, actively involved with your own Church and will be in sympathy with the doctrines of, and supportive of, the purposes and the aims and objectives of The Salvation Army.

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Working hours: Minimum of 35 hours per week - working a minimum of 40% across each month at our London Headquarters 

Closing date: Monday 26 May 2025

Interview Date: To be confirmed

Appointment subject to satisfactory references including a reference from your Church Minister and proof of right to work in the UK, 

For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship. 

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

Location: Central London/Hybrid
Salary: £90,000k per annum – negotiable depending on experience.
Job Type: Full time
Contract Type: Fixed Term Contract
 
About In Kind Direct
 
For nearly 30 years, In Kind Direct has been at the forefront of product redistribution in the UK, ensuring that no one misses out on life’s essentials. Founded by HM The King, we partner with leading brands and retailers to channel everyday goods—hygiene items, household products, toys, clothing and more—to over 6,000 community groups. Every week, we help more than half a million people in need. Yet, poverty and exclusion remain as key challenges within the UK, and we’re on a mission to reach even more people with more products.
 
Our values
 
We work with kindness, togetherness and integrity, driving innovation.
 
The Opportunity
 
We’re seeking an energetic, commercially savvy Interim Commercial Director to join us for approximately nine months. You’ll provide strategic leadership to our Commercial Team, manage our thriving e-commerce operation (equivalent to a £30m etail business) and cultivate and deepen long-term partnerships with our FMCG and retail supporters, both new and those who have worked with us for many years. This is a unique chance to shape mutually beneficial relationships that fuel social impact across the UK.
 
Key Responsibilities: 
 
Leadership

• Lead, coach and motivate the Commercial Partnerships team to deliver outstanding results, including achieving 2025 targets and deliverables
• As a key member of IKD’s senior Leadership Team, contribute to the operational and strategic direction of the organisation, and attend regular meetings of IKD’s Board of Trustees
• Provide dynamic day-to-day leadership presence, role-modelling IKD’s values and promoting a culture of entrepreneurship and results-focus

Strategic Commercial Relations

• Accountable for IKD’s relationships with its major commercial partners, ensuring successful collaboration and delivery of mutually-agreed targets and plans.
• Work with the Heads of New Business and Partnerships to develop and implement Commercial Team plans, enabling the delivery of all commercial targets and success criteria 
• Maintain a close watch on the needs of our charitable network, and identify a pipeline of current and new donated products in response
• Lead the Head of Partnerships and Head of New Business in building account plans for current and future product donors. Develop and drive trading strategy, including delivery of partnerships with affiliate schemes 
• Ensure excellent customer service to maximise the potential for product donations, including the development of bespoke proposals, high-quality impact/progress reports and any other engagement collateral required 
• Attend networking and other events relevant to IKD, building relationships with influencers and those able to support IKD 

E-Commerce 

• Accountable for delivering revenue targets through IKD’s e-commerce platform
• Work with the Operations Director and E-Commerce & Digital Marketing Manager to oversee the customer journey, aiming to increase conversion, retention and renewal 
• Support the E-Commerce Manager to develop and deliver the workplan for all corporate sites 
• Work with leadership team to deliver data-led analysis of our performance, both on commercial performance as well as marketing and business development

Marketing 

• Support and guide the Marketing team, to ensure successful delivery of IKD’s calendar of high-impact marketing and advertising campaigns, including social media
• Oversee the internal and external use of branding guidelines – ensuring consistency in the look and feel of all collateral materials, events and campaigns – protecting IKD’s corporate identity and positioning 
• Monitor the effectiveness of all marketing initiatives and activities, providing ROI and engagement measurements 
• Lead the marketing team in developing ambitious plans to celebrate IKD’s 30th anniversary in 2026

 Skills/experience you will bring: 

• Ability to work at both a strategic and operational level, being able to see the bigger picture while also being comfortable with detail and data, and ‘getting things done’ 
• Demonstrable sales and business development experience, having held a lead role in growing commercial revenue
• Strong commercial acumen, with excellent numeracy, analytical and negotiating skills 
• A passion for social impact - a storyteller, able to sell an inspiring vision 
• Excellent ambassadorial, communication and relationship-building skills
• A very clear customer focus
• E-commerce experience 
• Ideal: (It would be great if you have this, but we are open to candidates who may not)
• E-commerce experience in a charity or e-retailer 
• Strong day-to-day marketing experience in particular planning, executing and measuring the success of campaigns 

 
Working at In Kind Direct 
 
Our team receives excellent training and development, and team benefits include an interest-free travel loan, volunteering days, 28 days holiday each year (including 3 days between Christmas and New Year, excluding public holidays) and a generous pension scheme entitlement. We are an equal opportunity employer and support our team to succeed in their roles through training, adaptations, flexibility in working, access to our Employee Assistance Platform, and a range of policies to support people in their personal, family and care responsibilities.
 
We are an accredited Great Place to Work – and have additionally been recognised as a Great Place to Work amongst small Charities and a Great Place to work for Women.
 
We seek to challenge discrimination and are committed to our values of kindness, togetherness, integrity, and innovation. We are on an organisational journey to achieving our EDI vision and welcome any questions about our progress and aspirations. We especially welcome applications from anyone with lived experience of being on a low income or working with smaller charitable organisations. We will meet all reasonable expenses and will support anyone invited to interview to be able to participate.
 
How to apply 
 
The deadline for applying for this role is Friday, June 6th. For details of how your data as an applicant will be used and stored, please read our Privacy Policy. We ask all applicants to complete an Equal Opportunities Monitoring form, either through our website or our online application process.  
 
To apply, please submit your CV and a brief supporting statement (max. 500 words) through our online application portal. Applications submitted without a supporting statement may not be considered.
 
Provisional interview dates:
 
Initial screening calls (15 mins) - W/C 9th June
First interviews likely to be W/C 16th June,
Second interviews likely to be W/C 23rd June.
 
REF-221662

Your new company
My client is a small London-based charity which has recently grown and now needs some support on a temporary basis in their finance team.
Your new role
My role is Finance Officer, on a temporary basis for 4-6 months, working in a small team. Duties will include, but are not limited to:
- Dealing with accounts payable and receivable
- Supplier statement reconciliations
- Payment runs
- Bank reconciliations
- Processing expenses
- Dealing with queries
- Other tasks to support the team
- Use of internal systems and Excel
What you'll need to succeed
In order to succeed, you will need previous experience in finance, including with the duties above. If you were studying for a professional qualification, that would be an advantage. Strong systems skills, including with Excel, would also be helpful.
What you'll get in return
In return, you will get the opportunity to work for a small but growing charity in a supportive team.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
You will be joining a dynamic and supportive Education Team dedicated to providing exceptional service to students and staff. The team works collaboratively to ensure smooth processes and high standards in all educational activities.

Your new role
As an Education Assistant, you will provide external-facing support for students and internal support services for other staff. Your responsibilities will include handling emails and phone calls, processing student registrations, assisting with exam preparations, and maintaining accurate database entries. You will play a crucial role in ensuring a high level of customer service and efficient administration throughout the exam cycles. This role is 21 hours, and you can work from home for the role, but the working days will be Tuesday, Wednesday and Thursday.

What you'll need to succeed
To excel in this role, you will need strong communication and interpersonal skills, excellent time management, and organisational abilities. Proficiency in MS Office packages and other office IT programs is essential. You should be proactive in improving systems, solving problems, and maintaining attention to detail. Previous experience working in exams or education is required. A collaborative and inclusive approach, along with the ability to work accurately under pressure, will be key to your success.

What you'll get in return
You will be part of a committed team that values ethical standards, collaboration, and continuous improvement. The role offers an opportunity to contribute to high-quality educational services and to develop your skills in a supportive environment. You will have the chance to make a real impact on the student experience and work with a diverse group of colleagues.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About us: Tender works with children and young people to prevent domestic abuse and sexual violence through creative projects. Since 2003, Tender’s work has grown and diversified from a single workshop programme delivered to schools, into a broader range of programmes reaching both children and young people and professionals with a safeguarding responsibility such as teachers, youth workers, social care workers and foster carers. Tender’s programmes include Healthy Relationships projects delivered across England, projects delivered using online resources and technology, specialist projects for vulnerable children and young people, whole school and whole setting approaches, and training for professionals with safeguarding responsibility and in workplaces.

About the role: The main purposes of the Projects Coordinator role are:

• Coordinating the administration of all aspects of Tender’s training programmes for adults across the organisation, with a focus on the coordination of our INSET work with schools.
• Supporting the Head of Adult Services and Service Delivery Lead (Adult Services) to manage relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
• Monitoring and evaluating the impact of Tender’s training sessions

Success in this role would mean that, after six months, you will have:

• Successfully coordinated the delivery of our adult training sessions in schools and youth settings
• Built good working relationships with the schools and settings we work in, and the facilitators who deliver our work
• Supported and worked flexibly with the Head of Adult Services and other colleagues to ensure the high quality and continued improvement of our work
• Use Tender’s data management systems, such as Microsoft 365 and Salesforce, confidently and in line with Tender’s policies

Essential requirements:

• Level 3 qualification in developing and delivering domestic violence training, or equivalent experience and a willingness to undertake the Level 3 training
• Proficiency in office software, including Word, Excel, Powerpoint
• Ability to coordinate complex projects involving a range of internal and external stakeholders
• Demonstrate commitment to safeguarding and equal opportunities
• Ability to manage your own time and priorities to meet the agreed objectives
• Ability to work with colleagues across departments and organisations
• Ability to solve problems, working flexibly and collaboratively

Your new company

A large not-for-profit organisation in London is seeking a Capital Accountant to be their subject matter expert.

Your new role

• You will manage all fixed asset movements and reporting.
• Line manage and support the development of an assistant capital accountant.
• Ensure that capital grant-funded assets adhere to grant terms, conditions and requirements.
• Support the Head of Capital and Asset Reporting in overseeing the Group's CAPEX and sales programmes.

What you'll need to succeed

• Experience working with large Fixed Asset Registers in a complex organisation?
• You must be a CCAB or equivalent fully qualified chartered accountant.
• Strong communication and interpersonal skills.

What you'll get in return

• Flexible working options available
• Salary up to £70,500
• Hybrid working - 2 days required in office
• Generous annual leave
• Contributory pension scheme

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
My client is a large London-based charity. They are seeking a Finance Coordinator on a temporary basis.
Your new role
The role is an interim Finance Coordinator. The role is expected to be for three months, but may extend for the right candidate. Duties will include:
- Maintain comprehensive project plans for Finance activities, monitoring progress, identifying any
delays or issues and providing regular updates on
project status and team alignment
- Act as a central point of communication within the
Finance team, facilitating effective information
sharing and collaboration
- Coordinate with various team members to ensure
alignment and adherence to project plans and
deadlines
- Assist in the preparation and distribution of project related
materials and communications
- Organise and schedule team meetings and followup
on action items
- Support with key events
- Provide administrative and logistical support to the
Finance director team, including activities such as
raising Purchase Orders and organising travel
arrangements
- Liaise with internal and external stakeholders,
resolving disputes and providing support
- Help to deliver continuous performance
improvements across the function
What you'll need to succeed
In order to succeed, you will need previous experience as a Finance Coordinator. Liaison with non-finance staff and excellent IT skills and organisational skills are essential.
What you'll get in return
In return, you will get the opportunity to work in a supportive team on a hybrid basis (3 days in the office per week, 2 days from home).
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Salary: £31,133.37 (plus £5023.71 of London weighting if applicable)

Location: Flexible with home working option, regular travel to London is also required 

Contract: Permanent

Hours: Full time 37.5 hours

Closing date: 27th May 2025 at 11:30pm

Are you passionate about engaging supporters, being audience-led, and building outstanding supporter journeys, with a proven track record of working on projects and campaigns to engage, retain and develop supporters or customers across a range of direct marketing channels? Then join Shelter as Direct Marketing Executive – Supporter Retention and you could soon be putting your skills and experience to excellent use at the heart of our Individual Giving team.

About the role  

This pivotal role will see you help deliver the Individual Giving (IG) and Retention strategies, working collaboratively with colleagues across teams in IG to increase lifetime value of cash, regular giving and lottery supporters.

You’ll work with the Senior Direct Marketing Manager to lead on the delivery and development of direct marketing campaigns to engage a range of supporters, from those who have just started giving, to others who have a lifelong relationship with Shelter and the cause, stewarding them across their supporter journey with Shelter. 

You’ll have the opportunity to work in a matrix way, across multiple products, and on projects that push forward not only the team strategy, but the organisation’s strategy. 

You will give supporters control of how they give, when we contact them and the content that will mean most to them. Helping build multi-channel, integrated and inspiring campaigns which build strong supporter relationships and long-term loyalty to Shelter. And, along the way, you’ll get to work with new products and propositions to retain supporters in innovative ways and build strong relationships with colleagues, agencies and suppliers alike.

 About you

Passionate about outstanding supporter experiences and maximising income opportunities, you have a good understanding of direct marketing and digital channels such as direct mail, SMS, telemarketing and email. You’re also used to optimising and reviewing campaigns and aren’t afraid to share both failures and successes. Managing and influencing stakeholders to deliver results comes naturally to you too. What’s more, you excel in analysis and intelligent use of data, are great at utilising insight, including the motivations, interests and behaviours of supporters to guide decisions. You’ll have a keen interest in, or willingness to learn about, product management and development. 

You’re happy to challenge the status quo and introduce new ideas, methods and processes too, like to horizon scan and keep ahead of emerging trends and are comfortable working in matrix teams.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team 

Our Individual Giving team sits within our successful, growing Income Generation directorate and consists of three programmes - Supporter Acquisition, Direct Dialogue and Supporter Retention and Development. Together, we deliver a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. We’ve grown quite a bit over the past few years and benefitted from both investment and opportunity for innovation. 

That’s resulted in us generating over £20m of unrestricted income every year. We’re also welcoming and supportive, firmly believe in developing our people and can offer you every opportunity to progress. 

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert approximately 1 page in length, following the STAR format, and ensure you demonstrate how you address the following behaviours listed below throughout your responses:

• We learn from our experiences and are open to risk
• We create change and align behind our strategy

Any applications submitted without a supporting statement will not be considered. 

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. 

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.