Business support manager jobs in papworth everard, cambridgeshire
Department: Governance, Compliance and Risk
Location: remote working, with travel including to Head Office in Aldgate, London on ad-hoc basis
Closing date: Tuesday 13th May at 11.59pm
First stage interview : 20th May (via MS Teams)
Second stage interview: 22nd May (via MS Teams)
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
Join Dementia UK as Head of Governance, Compliance and Risk, where you will help the charity and its workforce comply with all necessary regulations and manage risks to the organisation, its employees, clients, reputation, assets and the interests of stakeholders.
As part of the governance team, you will work with senior managers across the organisation as a trusted advisor, providing day-to-day coordination and oversight of all governance bodies, meetings and working groups. You will also support the efficient flow of information to the Director of Finance and Corporate Services, enabling them to update the Trustee Board effectively.
You will play a major role in making sure that the policies set by the charity are strictly followed by the entire workforce. This diverse workforce includes volunteers, employees, sessional workers and consultants. You will be responsible for maintaining messaging and behaviour that reflect the necessary rules and regulations, providing assurance that the charity complies with both external requirements and internal policies.
Additionally, you will oversee the operational requirements relating to insurance and develop effective plans to manage crises (including business continuity plans) or respond to compliance breaches.
The ideal candidate will hold a university degree in a business-related discipline, complemented by a relevant postgraduate qualification and professional certification (such as IRM Qualification, IA Cert, CIA, or Chartered Internal Auditor). You will demonstrate a thorough understanding of risk and regulatory frameworks, supported by extensive senior leadership experience in compliance and risk management within a public sector or not-for-profit environment. You will also have a strong track record of supporting internal audits from initiation through to the completion of action points, alongside a proven ability to engage and collaborate effectively with a wide range of stakeholders both within and external to the organisation.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recruitment team.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Events and Community Manager
Remote working
£40,000 pa plus excellent benefits
35 hours per week
Permanent
The Events and Community Manager for our Mass Fundraising Team will focus and lead on:
1. New product development and innovation
2. Creating marketing plans to inspire and motive supporters to engage with RNID
3. Ensuring all RNID events and community supporters are receiving exceptional stewardship
You will be responsible for managing the events and community portfolio at RNID, constantly reviewing and optimising products whilst thinking of new ways to attract supporters to our cause.
You will:
1. Work with the Head of Mass Fundraising to develop and deliver the events and community fundraising strategy, and to budget and report on income and expenditure
2. Lead on the delivery of our third-party challenge events
3. Lead on new product development for events and community products
4. To proactively engage, source, secure and manage community fundraising relationships with local groups, clubs, organisations, school and individuals
5. To work with colleagues across RNID to maximise fundraising opportunities in the community
You will be an experienced events and community fundraiser with the ability to motivate and inspire supporters to fundraise for RNID. You will be responsible for planning, implementing, monitoring and evaluating all events and community products.
You will have a natural ability to build excellent relationships especially with supporters, colleagues and suppliers. You’ll be a strong team player who is comfortable leading projects, ensuring clear and regular communication with project team members.
You will be responsible for managing the events and community income budget of £250k, which has ambitious plans for the next five years. You will put forward business cases to test and trial new products to add to our portfolio. You’ll work closely with the Marcomms team on marketing plans and with the Mass Fundraising Officer to implement multi-channel stewardship plans for our events and community supporters.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 12 May 2025.
First round interviews: 16 and 19 May 2025.
Second round interviews: 23 May 2025.
Supporting people who are deaf, have hearing loss or tinnitus
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
As Programme and Innovation Manager (all genders), you’ll play a pivotal role in designing and delivering an exceptional incubator experience for our startups. From refining the curriculum to coordinating mentors, events, and workshops, you’ll ensure that every founder receives the guidance, support, and connections they need to succeed. This is a unique opportunity to work with some of the most innovative food-tech startups globally—at the intersection of sustainability, entrepreneurship, and impact.
Job Details
Role: Permanent, Full-time
Hours: 40 / week
Location: Berlin or Remote (ideally within Germany, Poland, Netherlands, UK, South Africa or Czechia)
Reports to: Head of ProVeg Incubator
Responsibilities
- Programme Leadership: You will own and continuously evolve the structure, content, and delivery of the Incubator programme.
- Curriculum Development: You will curate and coordinate a world-class curriculum, including workshops, expert talks, and networking events.
- Startup Support: You will work hands-on with leading startups in the food tech space, coaching and supporting them during and after the programme on strategy, fundraising, and go-to-market topics.
- Impact & Knowledge Management: You will build and manage knowledge-sharing systems, KPIs, and programme impact tracking.
- Community Building: You will expand our global mentor network and stakeholder community.
- Startup Selection: You will contribute to the selection process of startups in close collaboration with the team.
- Trend Monitoring: You will stay ahead of trends in food innovation and identify high-potential startup teams early.
- Budget Management: You will manage the programme budget and ensure effective resource allocation.
- Representation: You will represent the Incubator at industry events and within the broader startup ecosystem.
Qualifications
- You hold a degree in Business, Economics, Innovation, Food Tech, or Biotechnology - or bring equivalent hands-on experience.
- You have 1-2+ years of experience in programme or project management, ideally within a startup incubator, accelerator, or entrepreneurship support organisation.
- You have a strong understanding of the startup ecosystem and the food innovation landscape.
- You bring excellent organisational and communication skills and thrive in fast-paced environments.
- You have an entrepreneurial spirit and a proactive, solutions-focused mindset.
- You have experience coaching or working with early-stage startups.
- You are passionate about sustainable food systems and supporting mission-driven founders.
- You are outgoing and confident and enjoy networking and representing the Incubator and ProVeg with professionalism.
- You are driven by a passion for entrepreneurship and food innovation and want to help startups succeed and build a more sustainable food system.
- You work proactively and think creatively to generate original and relevant ideas to continuously improve the incubation and acceleration programme.
Benefits of working with us
- The opportunity to work closely with groundbreaking startups from all over the world that are building the future of our food system
- Build a strong foundation for a career in one of the most exciting areas of innovation and impact.
- A mission-driven team and work culture that values impact, autonomy, and creativity.
- Strong organisational focus on personal development and designated training budget with plenty of room for initiative, independence and responsibility
- Flexible, trust-based working arrangements and home office arrangements
- A supportive, open and diverse work environment
When?
Application deadline: 15.05.2025
Start: Ideally 15.06.2025 or 01.07.2025
The client requests no contact from agencies or media sales.
£36,348 per year (£45,435 full time equivalent)
28 hours per week
Remote
Fixed term maternity cover
What we're looking for
As our Research and Insight Manager, you'll lead a dynamic research program that informs our strategic direction and drives impactful change. Your insights will contribute to building a deeper understanding the lives of blind partially sighted people, along with the external factors that influence them, and will shape RNIB's activities across all areas of our business.
What you'll be doing
With extensive experience of conducting qualitative and quantitative research studies, you will be producing actionable insights and recommendations resulting from research with a variety of audiences. You'll be collaborating with stakeholders to plan the research and working with internal teams and external suppliers to deliver a range of high quality, complex research studies to guide decision-making.
You'll also be responsible for line managing a team of researchers, developing and nurturing them to build their skills and experience in a variety of research methodologies and related subjects.
What you'll need to succeed
You'll have substantial experience of conducting and commissioning a wide variety of research studies. You'll also have strong analytical skills with the ability to understand a wide range of data sources and to express complex information in a clear, concise, and compelling way.
You'll be comfortable leading cross functional project teams and using agile methodologies to achieve project goals. You'll also demonstrate a strong ability to build effective stakeholder relationships and influence decisions.
This maternity cover role will lead a passionate team that champions the voices of blind and partially sighted people and puts the lived experience of sight loss at the heart of everything we do. You will be ale to contribute to this, perhaps through experience in the healthcare or not for profit sectors, and will ideally have a mix of research agency and client-side experience.
What We Offer
RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.
For more information on our available benefits, please visit our .
How to Apply
If you'd like to apply for this opportunity, please apply online, uploading your CV and supporting statement, telling us how you meet the essential criteria in the person specification.
A unique opportunity has arisen to join SSAFA, the Armed Forces charity, as the Community Engagement Manager for Scotland.
About the role
In this new and pivotal role, you will lead efforts to grow awareness, engagement, and income generation through a vibrant network of volunteer-led branches across Scotland. As the primary point of contact and support for these branches, you'll play a vital role in empowering volunteers and fostering a sense of community and belonging throughout the region.
Working closely with the wider regional team, you will help deliver SSAFA’s new community engagement strategy — a central part of an exciting period of transformation and strategic growth for the charity.
Whilst the post is homebased, to be eligible for this role you are required to live in Scotland.
The role involves extensive travel within the region and may require occasional evening or weekend work at short notice. A company car can be provided to support this.
About the team
With the support of the Regional Manager – Casework and Community Engagement, this role plays a key part in establishing, coordinating, and leading a team of Community Engagement Volunteers across the Scotland.
The primary focus is to drive awareness, increase fundraising, and strengthen engagement in alignment with the strategic direction set by the Director of Welfare Operations.
You will work collaboratively with other regionally based Community Engagement Managers and strategic partners across the Fundraising, Marketing, and Communications directorate to help shape policies and guidance for branch activities,
The role involves regular meetings, both in-person and via Microsoft Teams, and you will benefit from a comprehensive support package including training, mentoring, and ongoing professional development.
About you
You will be an exceptional individual in order to lead this exciting initiative during a critical period of change. The ideal candidate will be a driven and highly motivated professional with a strong track record in fundraising, a solid understanding of fundraising regulations, and proven experience in leading and supporting volunteers in their efforts.
You will have excellent relationship management skills and a deep understanding of volunteer engagement and development. You will be a natural communicator with demonstrated success working with volunteers; experience in volunteer recruitment, induction, and best practice would be a strong advantage.
You will be a confident and credible networker, capable of representing SSAFA to a wide range of external stakeholders, building strong partnerships and enhancing the charity’s profile across Scotland — all while operating remotely as part of a collaborative and regionally dispersed team.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Our vision A society in which the Armed Forces, veterans and their families can thrive.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The eoa exists to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy. With 800+ member businesses and a community of thousands of employee owners, we are the national voice for employee ownership in the UK.
Our refreshed strategy is focused on accelerating impact through people powered growth. We’re here to make employee ownership a mainstream business model choice—by expanding the sector, setting the standard for excellence, and building a connected, values-led ecosystem. We do this through sharp insight, high-impact advocacy, and a thriving member experience.
For founders and business owners exploring employee ownership, or for leaders and managers building Great EO businesses, the eoa offers tools, knowledge, experience and connection. We facilitate powerful peer learning, codify what works, and champion the stories that inspire others to choose EO.
Together with our members, we’re creating the conditions for employee ownership to thrive—seizing the political, cultural, and digital opportunities ahead. and this is where you come in.
As Director of Partnerships and Growth, you’ll be the driving force behind the eoa’s external influence and reach. you’ll lead our advocacy and external affairs strategy, build meaningful partnerships, and deliver powerful events programmes that accelerate adoption of Great EO. You’ll also shape the narrative—ensuring our insights, policy recommendations and thought leadership land with impact.
This is a high-profile, senior leadership role at a pivotal time for the EO community. It calls for someone with a track record in advocacy or external affairs, strong commercial acumen, and the ability to lead high-performing teams. It also needs a big-picture thinker - someone who can champion EO, influence change, and help us build a more inclusive, resilient economy.
If you’re excited about the opportunity to grow an economy that puts people at the heart of business, we’d love to hear from you.
Role Details
At the heart of this Director of Parnterships & Growth role is the opportunity to shape the external environment for employee ownership, champion the voice of our members, and lead high-impact strategies that grow both our reach and the sector itself.
You’ll lead on policy, advocacy, external affairs and events—crafting compelling narratives, building powerful partnerships, and delivering programmes that drive commercial sustainability and sector-wide change.
From shaping relationships with key stakeholders and securing strategic sponsorships, to overseeing the delivery of thought leadership, content, and events, you’ll ensure that the eoa is not just part of the national conversation—but leading it.
Your ability to influence, convene, and inspire will be critical to removing barriers to employee ownership and unlocking the potential of our £1.7m organisation to deliver even greater impact.
Join us on this exciting journey where your leadership will shape policy, grow influence, and contribute to our mission of unlocking the potential of people, businesses, and the economy through employee ownership.
This role is remote, however regular travel to our HQ in Brough and across the UK is expected.
Key Responsibilities
- Lead external affairs, collaborating with stakeholders to shape policy, advocacy and best practice that removes barriers and expands EO.
- Establish relationships and secure commercial partnerships and sponsorships, generating revenue to support advocacy, events, and sector growth initiatives.
- Engage key stakeholders to co-produce content that positively influence EO practice and policy and amplify the eoa’s voice in public affairs.
- Oversee delivery of an effective content strategy that delivers our commercial objectives and positions the eoa as the leading EO authority.
- Oversee events programmes, ensuring they drive knowledge-sharing, sector development, and commercial sustainability.
- Represent the eoa at industry forums, policy roundtables, and public affairs events, championing the employee ownership model.
- Collaborate with the Director of Membership & Operations to align advocacy efforts with member needs and engagement.
- Lead and develop high-performing teams, fostering innovation and delivering measurable impact across advocacy, policy, event activities.
Success in this role
Success in this role means having a positive impact on the growth rate, influence and adoption of great EO across the employee ownership sector. Strengthening and expanding stakeholder relationships, driving advocacy impact and securing commercial sustainability through a diverse mix of sponsorships, partnerships will also be indicators of success.
Key outcomes for the role
- Growth of the employee ownership sector. Measured by increased number of EO businesses, heightened sector awareness
- Strengthened corporate engagement. Measured by growth in strategic partnerships, corporate and government engagement
- Strong Commercial Sustainability. Measured by increased sponsorship revenue, secured long-term commercial partnerships
- Increased policy influence. Measured by policy recommendations adopted, increased government engagement
- Enhanced sector insight and intelligence. Measured by utilisation of high-quality data and insights for regular sector related content outputs.
- Development and adoption of best practice. Measured by creation, adoption and promotion of best practice across the EO network.
- Successful events programmes. Measured by iIncreased participation, sponsorship growth, positive feedback.
About you
- Proven expertise in advocacy, public affairs, or policy leadership, ideally within a business, trade body, or membership association.
- Strong stakeholder engagement skills, with experience influencing government, media, and corporate partners.
- Demonstrated ability to drive sectoral or policy change, leading successful advocacy initiatives.
- Strong commercial acumen, with experience in sponsorship acquisition, revenue generation, and developing financially sustainable initiatives.
- Exceptional strategic communication and storytelling skills, able to engage and mobilise diverse audiences.
- Experience in event programme development, ensuring high engagement and sector impact.
- Passion for employee ownership and economic models that promote shared prosperity.
- Innovative, creative, and proactive in problem-solving and strategy execution.
- A confident and transparent leader who fosters collaboration and inclusivity through teamwork.
- Self-aware with emotional intelligence, resilience, and integrity.
Role Summary
- Contract: Permanent
- Hours: Full time, 37.5 hours per week
- Location: Remote, with regular travel to eoa offices and national events
- Salary & Benefits: £65,000 p/a + 7% Pensions. 30 Days leave + Bank Holidays.
- Reports to: CEO
- Management: TBC
We exist to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a dynamic leader with a passion for delivering high-quality testing solutions? Join us as a Portfolio Delivery Test Lead and drive excellence in our testing processes!
Location: Hybrid/remote (expectation to travel to key national sites as business requires)
⌚ Contract Type: Permanent, 35 hours per week
Salary:
- Starting from £46,434.55 - £51,078.01 for base locations outside of London, dependant on experience and location
- Starting from £51,078.01 - £56,185.81 for base locations inside of London, dependent on experience and location
What is a Portfolio Delivery Test Lead?
As Portfolio Delivery Test Lead (a new role to MSIUK) you will oversee testing and lead the UAT (User Acceptance Testing) for all new MSI UK system deployments, responsible for planning, executing, and overseeing UAT to ensure that the solution meets business requirements and is ready for deployment.
You will work closely with the Project Managers, Products team, Business Intelligence team, Digital, IT teams, Governance, Contact Centre, Clinical colleagues and Operations, Clinical Safety, UK Learning & Development team, Global Information Services and all colleagues across the business
The objective of this role is to ensure any DDaT deployment to the business is fit for purpose, fully tested and accepted by the business to improve the client journey with MSI UK, on small pathway changes to larger projects alongside process improvements to enhance the client experience and overall business. The role will support other teams in DDaT such as test and release or regression testing with the Product team.
What can we offer you?
- Expenses incurred while traveling outside your base location will be reimbursed.
- Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
- Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
What you’ll be doing:
- Design and implement fit-for-purpose UAT frameworks aligned with business goals.
- Create detailed test plans, cases, and criteria to reflect business requirements.
- Manage a test environment mirroring production, including representative test data.
- Define UAT timelines and milestones to keep projects on track.
- Collaborate with users to create actionable test scripts and scenarios.
- Lead testing, track progress, and manage defects with prioritisation and retesting.
- Ensure testing rigor, support methodology development, and oversee collection of test evidence.
What we’re looking for:
- Previous experience as a Test Lead, managing UAT processes, including test plans, cases, and scripts.
- Proven ability to use, manage, and suggest automated testing tools.
- Strong analytical and problem-solving skills, with the ability to simplify complex use cases.
- Excellent communication and interpersonal skills, capable of explaining technical concepts clearly to end-users and non-IT staff.
- Solid understanding of risk and issue mitigation, with the ability to escalate when necessary.
- Ability to build and maintain effective relationships with internal and external stakeholders.
- Strong technical and strategic thinking skills, able to work efficiently in a fast-paced environment.
- Deep understanding of the agile product development lifecycle, including product strategy, story writing, requirements definition, backlog prioritisation, development, QA, and launch.
- Familiarity with the current and emerging digital and technological landscape, and how it aligns with organisational goals.
- Willingness to work outside core hours (including weekends) and travel as needed.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
IT and Data Manager
Remote
£56,000 - £61,000 per annum, depending on experience
Full Time, Permanent
Hours: 37.5 hours/ week
Closing Date – 19th May 2025
1st Interview – 29th May 2025 (Remote)
Stakeholder Interview – 2nd- 4th June 2025 (Remote)
2nd interview – 5th June 2025 (location to be confirmed)
The purpose of the role is to lead an outstanding IT service across the Trust and cultivate a high performing team that supports all staff, people we support and other stakeholders.
Reporting to the Resource Director, the role will be key in supporting the digital transformation agenda, providing IT and data expertise that will enable higher quality of life for adults with learning disabilities and maximise efficiencies within the services that we provide.
Main Responsibilities
-
Developing the IT strategy in alignment with the Trust wide strategic goals and evolving digital transformation priorities;
-
Oversee the Trust’s approach to Cyber security, ensuring compliance with relevant legislation and best practice. Being the subject matter expert for the organisation.
-
Oversee the Trust’s data and privacy framework, ensuring compliance with GDPR and other data protection laws and training and educating staff as required on data protection measures;
-
Lead, mentor and develop the IT team of four, fostering a culture of collaboration, innovation and continuous improvement;
-
Prepare and manage the IT department budget, optimising resource allocation to achieve maximum value and efficiency and ensuring the team is equipped with the necessary skills and resources;
-
Oversee the development, implementation and maintenance of the Trust’s IT systems;
-
Providing IT expertise and advice for the software owners across the Charity including supporting the development of management reporting using Power BI;
-
Support the development of an environment of digital innovation and best practice, ensuring the use of technologies for the benefit of the diversity of the people we support;
-
Support any technology implementation plans ensuring all technology solutions are project managed effectively. To supports team members to ensure they identify risks, contingency plans and engage with stakeholders for effective collaboration;
-
To lead on procurement and contract negotiations with vendors of IT systems and software providers, ensuring ITTs and contract awards are in line with the Trust policies and value for money is achieved;
-
Producing regular reports on KPIs for the IT team and reporting reasons for variances against target
What you’ll bring to the role:
-
Recognised Degree in Business IT or Computer Science related discipline or equivalent combination of education, training, and experience
-
Proven track record in a senior management digital transformation position.
-
6+ years’ digitalisation experience.
-
5+ years Project Management experience.
-
Excellent working knowledge of Power BI
-
Proven track record on delivering complex projects.
-
Experience of having designed, implemented, and evaluated organisational transformation digital solutions and has delivered change that added value to the organisation.
-
Highly effective change agent who engages with senior stakeholders to deliver the digital program to the organisation.
-
Benchmarking skills and identifies best practice and knowledge of the digital landscape of organisations.
-
High degree of budget management experience associated with digital technology design and its adaptation.
-
Has strong relationships with approved vendors and with software suppliers of digital services to ensure effective delivery of digital technologies/systems.
Location & Travel
Remote based - Home
Home-based with regular travel to visit Communities in Hertfordshire, Gloucestershire, Yorkshire, and Worcestershire. Occasional overnight stays will be required. Ideally you will be located within travel corridors of Midlands to London or Manchester to York.
Excited? Read our pack, look at our strategy and know that you would be joining an amazing Trust, a brilliant team and that you would have the ability to make a real difference.
Your application should include your CV and a supporting statement of no less than one page detailing why you would like to work for the Trust and how your skills and experience meet the job description and person specification (see attached Job pack).
We are looking for a Major Gifts Fundraising Manager to join the team and manage a warm pool of donor relationships with existing and prospective major donors for a small global charity.
This role can be home based with travel to the London office every 6 weeks, or London based with one day a week in the office. They are open to 4 days a week / compressed hours. They also offer great benefits including:
- 26 days annual leave plus public holidays
- Flexible working
- 5% Pension Contribution/ Salary Sacrifice
- Life Assurance x 4 salary
- Season Ticket Loan
- Employee Assisted Programme (EAP)
- LinkedIn Learning
The Charity
A long standing global charity delivering high quality education programmes and international opportunities that promotes and supports positive world-wide change. They are a small passionate team achieving incredible things. They have exceeded 1m income over for the past few years and excited to further grow their income and impact.
The Role
Support the Head Of Philanthropy and IG, and work alongside another Fundraising Manager to lead the Major Donor activity for the team.
This role has a strong focus on relationship cultivation and stewardship with the aim of increasing donor engagement and funds raised.
You will identify and research potential major donors to further grow the warm donor base.
Develop strategies to engage and solicit major gifts from individuals, foundations, and corporations.
Develop and implement personalised engagement plans for major donors.
Provide regular updates and reports to major donors on the impact of their gifts.
The Candidate
They are ideally looking for 2-3 years of Major Gifts fundraising experience.
Experience managing and cultivating relationships with existing and prospective major donors.
Available to travel abroad for global meetings and events.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
PINF is the first charity in the UK that exists to support high-quality journalism. We exist at the cutting edge of charity law and need an experienced charity professional to make sure we do things properly.
As Head of Operations & Governance, you will be responsible for overseeing the back-office operations of the charity. You will be a key point of contact for the team and support the Executive Director to ensure smooth, efficient and compliant operations.
You will be a senior member of the team, responsible for ensuring that PINF operates within its legal and regulatory framework, including in relation to charity, corporate, tax, employment and data protection regulations. The role involves liaising with the Chair, Board of Trustees, Executive Director, legal advisors and regulators to support best practice in financial management, governance, risk management and compliance.
Duties and responsibilities
-
Financial Management
-
Ensure consistent delivery and quality of finance operations, including transactions processing, which will involve managing a bookkeeping service.
-
Prepare and monitor annual budgets, management accounts and project budgets.
-
Lead on the financial aspects of fundraising, contract management, and funder reporting. Including managing restricted and unrestricted funding.
-
Oversee the process of preparing statutory accounts, including liaising with accountants and auditors.
-
Maintain internal controls and policies to protect assets, prevent fraud, and ensure business continuity.
-
Participate in the Finance & Fundraising Committee and support the Treasurer to plan and deliver meetings.
-
Prepare financial reports for board meetings and engage in board discussions.
-
Governance
-
Manage our annual governance cycle, working closely with the Chair, Treasurer and Executive Director to ensure legal compliance and to plan and prepare for Board meetings including taking appropriate minutes.
-
Manage the organisational risk framework including identifying emerging risks and working with the Executive Director to mitigate them.
-
Companies House and Charity Commission filings.
-
Develop and maintain a suite of policy to ensure PINF meets its obligations as a charity and an employer.
-
Play an active part in board discussion to support good decision making.
-
HR
-
Manage HR across the organisation; ensuring all HR processes and policies are fit for purpose, up to date and adhere to law, and are understood and implemented across the organisation.
-
Manage recruitment processes for all staff.
-
Manage the annual leave tracker.
-
Operations and administration
-
Ensure the smooth running of the organisation by leading operational planning and monitoring progress.
-
Lead on relationships and contracts with external suppliers and contractors.
-
Ensure PINF has appropriate insurance cover.
-
Occasional support with charitable activities (meetings, events, publications, etc.)
Requirements
-
A professional qualification in finance, management, law, or a related field and at least five years’ experience relevant to this role.
-
Deep understanding of good governance and best practice in the charity sector.
-
Understanding of relevant laws relating to employment, data protection and running a charity.
-
Sympathy to the aims and objectives of PINF.
-
Full professional proficiency in English.
-
Right to work in the UK.
Skills and attributes
-
Experience of managing charity finances and budgets (Essential). A related finance or accountancy qualification would be desirable.
-
Experience of managing operations in a comparable charity or business, with both strategic and day-to-day operational responsibilities.
-
Developing HR processes and policies and taking the lead in implementing these across an organisation.
-
Developing processes and procedures and making improvements for efficiency and impact.
-
Experience of working closely with trustees, non-executives or senior leadership teams.
-
Strong oral and written communications skills, including having the confidence to use your expertise to provide feedback and constructive challenge to senior leaders.
-
Excellent problem-solving and interpersonal skills.
-
Ability to work remotely and independently and to collaborate with others.
-
Enjoy being the key point of contact and support in a small, remote team.
-
Ability to stay on top of your workload by using relevant software (including Microsoft Office and finance software such as Xero), keeping accurate and up-to-date records, and prioritising between competing tasks.
Please apply using Charity Job. Once you click apply you will be prompted to upload your CV and answer an application question in up to 5000 characters: What do you see as the main challenges facing PINF as a small but ambitious charity, and how will you use your experience to address them as Head of Operations & Governance?
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals serves nutritious school meals to children living in some of the world’s poorest countries. The promise of a meal attracts these hungry children into the classroom, giving them the energy to learn and hope for a better future.
We are recruiting for a Philanthropy and Partnerships Manager (High Value) to join Mary’s Meals UK. The Philanthropy and Partnerships Manager (High-Value) will be responsible for the development and implementation of the team’s Donor Advised Funds (DAF) programme. As a growing area of focus for the team, the role holder will have a significant impact on the strategic development of Donor Advised Funds fundraising at Mary’s Meals. This role will be responsible for creating and managing relationships with Donor Advised Funds themselves, with Donor Advised Fund donors, and for developing our organisation’s skills, resources, and knowledge of this audience.
MMUK is the largest and longest established National Affiliate in the Mary’s Meals network, currently raising c.£20M to support global school feeding programmes, reaching children living some of the world’s poorest countries. The promise of a meal attracts these hungry children into the classroom, giving them the energy to learn and hope for a better future.
We have a remote-first approach to work and are happy for you to work remotely and flexibly, in a way that best supports your work-life balance, but for this role you should be within commutable distance of London.
Key responsibilities include but are not limited to:
-
Support the Head of Philanthropy and Partnerships (PAP) to develop and implement the High Value Donor fundraising strategy
-
Build and steward relationships with Donor Advised Funds, both those we already receive funds from and others across the UK. These relationships will enthuse and encourage Donor Advised Funds to market Mary’s Meals to their donors, resulting in significant gifts to Mary’s Meals, long-term support, and mutually beneficial partnerships
-
Identify and secure partnerships with new Donor Advised Providers and Funders, developing warm trusting relationships and appropriate stewardship plans
-
Identify appropriate communication possibilities to communicate to our supporters about the possibility of giving through Donor Advised Funds such as through marketing emails or our website
-
Identify data needs for recording and managing Donor Advised Funds and donors on our CRM and Dashboard systems
-
Work closely with the Head of Philanthropy and Partnerships to expand the organisation’s High Value giving portfolio by proactively identifying and securing new philanthropic opportunities
-
Manage relationships with existing High Net Worth Individuals (HNWIs), including those that give through non-cash assets such as shares or where there is potential to engage them through the prospect of DAF giving
-
Support the Head of Philanthropy and Partnerships to develop proposals and presentations to attract new innovative philanthropic opportunities
-
Work as part of a wider Philanthropy and Partnerships team providing support to other Philanthropy Managers in their respective areas and leveraging and maximising fundraising opportunities
-
Collaborate with colleagues across Major Giving and Partnerships (MGAP), Communications, Mary’s Meals International and Data Insights teams to build appropriate supporter journey, communication and engagement opportunities for UK DAF and HNWI Engagement.
About you:
-
At least 3 years of relationship-driven high value fundraising and account management
-
Ability to think strategically and manage a large and complex workload with good attention to detail
-
Experience working proactively with an entrepreneurial approach to network building
-
Experience of identifying and cultivating new business approaches so as to grow the high-value portfolio
-
Demonstrable evidence of devising, leading and delivering on complex projects with multiple stakeholders
-
Excellent written, telephone and in-person communication skills, including presentation skills and networking skills
-
Diplomatic and tactful approach with an ability to communicate well with a broad range of people
-
Excellent prioritisation and organisational skills
-
A commitment to Mary’s Meals vision, mission and values.
Please see the recruitment pack on our website by following the apply instructions on Charity Job.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Applications for this role will close on Sunday, 18 May at 17:00.
Interviews will be arranged on an ongoing basis. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note: If you have any special requirements or adjustments before an interview, please let us know.
A unique opportunity has arisen to join SSAFA, the Armed Forces charity, as the Community Engagement Manager for the Northern England region.
About the role
In this new and pivotal role, you will lead efforts to grow awareness, engagement, and income generation through a vibrant network of volunteer-led branches across Northern England. As the primary point of contact and support for these branches, you'll play a vital role in empowering volunteers and fostering a sense of community and belonging throughout the region.
Working closely with the wider regional team, you will help deliver SSAFA’s new community engagement strategy — a central part of an exciting period of transformation and strategic growth for the charity.
Whilst the post is homebased, to be eligible for this role you are required to live in the Northern England region.
The role involves extensive travel within the region and may require occasional evening or weekend work at short notice. A company car can be provided to support this.
About the team
With the support of the Regional Manager – Casework and Community Engagement, this role plays a key part in establishing, coordinating, and leading a team of Community Engagement Volunteers across Northern England.
The primary focus is to drive awareness, increase fundraising, and strengthen engagement in alignment with the strategic direction set by the Director of Welfare Operations.
You will work collaboratively with other regionally based Community Engagement Managers and strategic partners across the Fundraising, Marketing, and Communications directorate to help shape policies and guidance for branch activities,
The role involves regular meetings, both in-person and via Microsoft Teams, and you will benefit from a comprehensive support package including training, mentoring, and ongoing professional development.
About you
You will be an exceptional individual to lead this exciting initiative during a critical period of change. The ideal candidate will be a driven and highly motivated professional with a strong track record in fundraising, a solid understanding of fundraising regulations, and proven experience in leading and supporting volunteers in their efforts.
You will have excellent relationship management skills and a deep understanding of volunteer engagement and development. You will be a natural communicator with demonstrated success working with volunteers; experience in volunteer recruitment, induction, and best practice would be a strong advantage.
You will be a confident and credible networker, capable of representing SSAFA to a wide range of external stakeholders, building strong partnerships and enhancing the charity’s profile across Northern England — all while operating remotely as part of a collaborative and regionally dispersed team.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Our vision A society in which the Armed Forces, veterans and their families can thrive.




Paid Digital Marketing Manager – Membership
Reference: APR20256193
Location: Flexible in UK
Salary: £33,027.00 - £35,259.00 Per Annum, Pro Rata
Contract: 12 Months
Hours: Part-Time, 30 hours per week
Are you an experienced paid digital expert who is also passionate about nature? We're looking for someone to join our membership marketing team and deliver income-generating recruitment campaigns.
You will have proven expertise of managing the delivery of paid search, social and display advertising using a range of targeting techniques including macro demographic and internet-based targeting, as well as micro audience segmentation-based targeting and re targeting techniques. You will manage the media agency at delivery level to ensure this activity is planned and monitored closely and optimised regularly to maximise impact and ROI.
You will also work alongside direct marketing managers to integrate with paid offline and DM/EM campaigns and with the website team to optimise conversion across the join journey.
Essential skills, knowledge and experience:
- Experience in planning and running effective digital advertising campaigns across PPC, Paid Social and Display
- Ability to demonstrate a comprehensive understanding of digital marketing techniques within the media, targeting and creative areas of the role
- Experience in optimizing landing pages / sign-up journeys to improve the conversion rate/value from paid digital campaigns.
- Expertise in working with tracking, measurement and analytic tools used in paid digital media, including systems and software to support this
- Budget management of significant >£500k annual paid digital media budgets
- A good instinct for messages and creative that will drive conversion and income.
- Experience of working in a charity/fundraising team with an understanding of fundraising compliance would be an advantage.
Additional information
- This is a fixed term 12 month contract, for 30 hours per week, which can be worked across 4 of 5 days per week.
- You will work mainly from home so a strong internet connection is essential.
- Occasional travel to an RSPB office for team meetings may be required.
Closing date: 23:59, Sunday, 11th May 2025
We are looking to conduct interviews for this position on 20/21 May.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The RSPB is an equal opportunities employer. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application you will be asked to provide a copy of your CV and complete a short form. You will have the opportunity to explain how you meet the criteria set above in the cover letter section of the application form. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Philanthropy and Partnerships fundraising at Alzheimer's Research UK has grown significantly over recent years. The Directorate has a track record of soliciting seven-figure donations and winning significant corporate partnerships with well-known and well-loved brands such as Omaze, Cadbury, Warburtons, Roadchef and Dobbies.
We are now looking to build upon our success by launching a new, significant fundraising appeal. This appeal will help drive further transformational growth, from income across majors donors, trusts and foundations, and corporate partners. Ultimately, it will help us funding cutting-edge research that will bring forward the day when we can diagnose, treat and prevent dementia.
As Stewardship Officer, you will play a key role in supporting the delivery of high quality and meaningful experiences for Alzheimer’s Research UK’s major donors, charitable trusts and corporate partners. This role is a fantastic opportunity for someone looking to grow their career in fundraising donor engagement and make a real impact at the UK’s leading dementia research charity.
The Stewardship Officer will work closely with the Donor Relations Manager and wider Directorate, assisting in the development of creative, personalised communications and materials that help build long-term, impactful relationships with supporters.
You will collaborate closely with teams across the organisation, including Events, Design, and Science Communications to deliver impactful content that is designed to inspire and engage high value donors, including philanthropic individuals, trusts and foundations, and corporate partners.
Main duties and responsibilities of the role:
· Stewardship development and delivery
· Develop and deliver stewardship touchpoints across the Philanthropy and Partnerships audience, ensuring a consistent yet tailored approach.
· Identify and communicate new ideas for stewardship and engagement across the Philanthropy and Partnerships team and support on implementation.
· Produce tailored written and visual resources including donor reports, video content, email updates, brochures, invitations, and thank you cards.
· Help maintain and coordinate a schedule of planned donor communications and materials, keeping abreast of current and future organisational and sector-wide news.
· Support with the development of stewardship frameworks and bespoke supporter journeys, helping to shape meaningful experiences for a high value audience.
· Work closely with the Events team to support on the creation and delivery of high value events, ensuring suitability for a high value audience.
Relationship building
· Be an active and engaged member of the Philanthropy and Partnerships team, contributing to a positive, ambitious and collaborative working culture.
· Build strong, collaborative working relationships with colleagues across the organisation.
· Work with colleagues in teams such as Communications, Brand, Events, Design, Science Communications, and Merchandise to help create engaging and inspiring supporter content.
· Develop an in-depth understanding of the external relationships held by the Philanthropy and Partnerships team (major donors, charitable trusts, and corporate partners) to help inform stewardship.
· Attend cross-team meetings, identifying where Philanthropy and Partnerships can support other organisational activity or where activity may pose an opportunity for a high value audience.
Project management and processes
· Project manage tailored donor touchpoints from concept to delivery, collaborating with internal and external stakeholders as required to harness expertise across the organisation.
· Coordinate the production process for materials by liaising with internal teams and suppliers, ensuring timelines are met and brand guidelines are followed.
· Develop an excellent working understanding of, and follow, the required processes used by support teams for the submission and management of pieces of work.
· Keep team records up to date and accurate, including entering information into the organisation’s CRM (customer relationship management) system.
· Support the Donor Relations Manager in streamlining processes to benefit colleagues across the Directorate.
What we are looking for:
· Experience of working with donor or customer journeys and understanding the importance of providing an exceptional level of supporter or customer care.
· Excellent written communication skills and a meticulous proofreader.
· Excellent listening skills, receptive to feedback and demonstrates flexibility, curiosity and an ability to learn.
· A creative thinker with an eye for innovation and spotting opportunities to maximise our impact.
· A strong communicator with an ability to build great relationships with colleagues across a range of teams.
· A strong team player with proven experience working independently and collaboratively across internal teams and external partners.
· Strong attention to detail, sets high standards and strives for excellence.
· Highly motivated and demonstrates a proactive and positive approach to problem solving.
· Strong ethical standards and a high level of personal integrity.
· Excellent IT skills in Outlook, Word, Excel and PowerPoint.
· Excellent planning and organisational skills, with an ability to work to deadlines and prioritise workload as required.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £32,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 18th May 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
In this pivotal role, you are responsible for ensuring not only the efficient and effective operation of the organisation, but also the quality of public engagement and the achievement of CSC’s annual direct revenue targets. You help steer and coordinate all of CSC’s workstreams, translating the organisation’s vision into action that is grounded, sustainable, and scalable. Your remit includes oversight of all public and school engagement, operations at the Trinity Centre, and outreach delivery for remote-site pop-ups.
People and talent management sit at the heart of this role. CSC is powered by an exceptionally skilled, passionate, and committed team, and your primary responsibility is to create the conditions in which they can thrive. You coordinate planning across functions, define clear pathways forward, remove obstacles, and keep priorities aligned—empowering others to do their best work.
You are a thoughtful, supportive, and trusted leader—respected for your fairness, clarity, and calm. You set high standards, not through pressure, but by fostering a culture of growth, accountability, and mutual respect. You understand the value of developing individuals and teams, nurturing talent while keeping the organisation agile and focused.
Empathy, clarity, and accountability are central to your leadership approach. You bring a “firm but fair” ethos to everything you do—balancing care with rigour, and ensuring people feel valued, heard, and united in purpose.
You lead CSC’s budgeting, cost control, and direct revenue generation, working closely with the Finance Director to oversee all financial operations. Beyond finance, you are responsible for maintaining and evolving the IT and business systems that underpin CSC’s day-to-day operations—ensuring the organisation can coordinate effectively, track progress, and resolve issues with a solutions-focused mindset.
Leveraging Cambridge’s world-class deep-tech ecosystem, you help ensure CSC remains at the forefront of best-in-class management systems and processes. You assess their potential for cost-effectiveness and operational value before planning and managing implementation.
You also work in close partnership with the CEO and Board to identify organisational risks and develop robust mitigation strategies—ensuring CSC remains resilient, responsive, and well-positioned for the future.
Key Responsibilities
-
Oversee the implementation of CSC’s annual operational plan, aligning delivery with strategic priorities, managing budget adherence, and reporting quarterly to the Board on progress and performance.
-
Oversee the organisation’s engagement with the public, schools, and local communities, including activity at the Trinity Centre and through outreach initiatives.
-
In coordination with fellow Directors, support the CEO in translating their vision and strategy into actionable workflows by setting measurable goals, assigning clear ownership, and guiding team leads to develop practical delivery plans—overseeing progress and ensuring alignment throughout.
-
Develop and maintain a corporate dashboard that provides a clear, at-a-glance view of the organisation’s performance against its annual plans—offering an ongoing health check throughout the year.
-
Ensure regular, focused cross-team check-ins are in place to support coordination, align workflows, and provide timely visibility of upcoming activities and priorities.
-
Line-manage the Visitor Experience Manager and Engagement and Logistics Lead.
-
Support the Visitor Experience Manager in setting and achieving annual direct revenue targets, while ensuring Cambridge Science Centre serves as a vibrant showcase of the organisation’s brand and values.
-
Support the Engagement and Logistics Lead to ensure the delivery team is well-trained, motivated, and equipped to deliver high-quality engagements. Oversee the development of fair and forward-planned rotas, and ensure any unassigned delivery capacity is allocated in a way that maximises value for CSC while supporting individual development and growth.
-
Support the Outreach and Innovation Manager to integrate their team’s workflow with that of the Delivery and Visitor Engagement team.
-
Ensure that each team member has a clearly defined individual development plan reviewed and agreed annually, with regular check-ins to keep progress on track and ensure ongoing support throughout the year.
-
Set and regularly review CSC’s corporate policies to ensure they remain current, relevant, and understood by all staff.
-
Ensure all staff receive appropriate training to maintain a safe, low-risk environment for both colleagues and the public at all times—covering safeguarding, health and safety, de-escalation, and emergency procedures.
-
Review all CSC contracts at key development stages to ensure commitments are clearly understood, feasible, and aligned with the organisation’s capacity to deliver.
-
Oversee CSC’s contractual fulfilment and organisational risk management, including asset tracking and oversight in coordination with the Visitor Engagement Manager and Product Development Officer. Work alongside the Finance Director to maintain and review the company’s risk register on a six-monthly basis, ensuring risks are monitored and mitigated effectively.
-
Oversee the implementation and ongoing management of IT, HR, and business systems—ensuring effective staff training, consistent usage, and accessible support to maximise organisational efficiency and impact.
-
Manage CSC’s documentation policies, digital archiving, and workspace structures (e.g., Google Drive), including the assignment and oversight of access permissions to ensure clarity, security, and ease of use.
Person Specification
Essential Criteria
-
Brings a solutions-oriented mindset and a practical, inclusive approach to problem-solving, underpinned by a positive and collaborative “can-do” attitude.
-
A seasoned line and team manager who leads with a “firm but fair” ethos—valuing clear communication, personal accountability, and empathetic leadership to foster a supportive and high-performing team culture.
-
Proven experience overseeing spaces, systems, and logistical operations, preferably within a public venue environment, with a strong understanding of the practicalities of day-to-day visitor management and operational delivery.
-
An inclusive and approachable leader with a natural curiosity, you foster an open-door culture and ask the right questions to help people and teams explore ideas and reach effective solutions.
-
You are detail-oriented and methodical, ensuring that planning is assigned, completed, and maintained. You work well in advance to create plans that are clear, comprehensive, and easy to follow—making sure everyone understands their role and is committed to achieving shared goals.
-
Excellent verbal and written communication and presentation skills.
-
Confident and literate in IT networks and business systems, with the ability to navigate, implement, and support digital tools that enhance organisational efficiency.
-
Driven to deliver timely, high-quality outcomes in everything you do.
-
Proven ability to adapt quickly and effectively to changing priorities.
-
A commitment to equity, diversity, and inclusion.
-
A collaborative work ethic that enables you to work effectively with colleagues and partners across a diverse range of projects and disciplines.
-
Achieve a satisfactory enhanced DBS check.
Desirable Criteria
-
Proven experience managing public engagement across multiple sites, including coordinating dynamic pop-up exhibitions and events.
-
A keen interest in staying informed about global developments and emerging trends in science, technology, engineering, and mathematics.
-
Customer service skills and experience.
-
A qualification or training in business or operational management would be advantageous, but relevant experience and skills will also be highly valued.
-
Full clean driving license
Working Conditions
The primary locations for this role will be Cambridge Science Centre's Head Office at 44 Clifton Road, Cambridge, CB1 7ED (assigned desk or workspace) and the Cambridge Science Centre at Trinity Centre, Cambridge Science Park, CB4 0FN (hotdesking model).
In addition, there will be travel (primarily driving with a company or hire vehicle) to the semi-permanent centre (Inspire Wisbech Centre, Wisbech, PE13 1AR) and, on occasion a variety of locations across the East of England.
We offer the option of flexible hybrid working where and when possible.
Advancement Opportunities
CSC invests in its staff through a structured career-planning framework. As a senior staff member, your training will focus on developing best practice within the areas you manage, tailored to both organisational goals and your professional growth. These individual development opportunities are reviewed and planned annually, ensuring your continued progression and alignment with CSC’s strategic objectives.
Standard working hours are 7.5 hours per day
Parking and bike storage are available at both CSC locations.
Benefits include:
-
25 days annual leave, plus Bank Holidays
-
Mental health support in partnership with BetterHelp
-
Contributory pension scheme
Recruitment Process and Timeline:
To apply for the position of Director of Operations and Engagement at Cambridge Science Centre, please submit your CV and a Cover Letter explaining why you are interested in joining the Centre and how your skills and experience align with the role.
At CSC, we’re committed to equity, diversity and inclusion in all areas of our work. We actively welcome applications from people of all backgrounds, especially those underrepresented in science engagement.
The client requests no contact from agencies or media sales.